Stanislaus County, CA
Modesto, California, United States
About the Opportunity ABOUT THE DEPARTMENT The Stanislaus County Public Defender's Office fights mass incarceration by providing zealous representation to low-income people facing criminal charges. The Public Defender seeks to serve the whole client, addressing needs that contribute to criminal legal involvement or that arise from contact with the legal system. The office is client-centered in its representation, recognizing that all clients deserve autonomy, dignity, and respect throughout their experience with the justice system. The Holistic Defense Advocate (Social Worker IV) will join a team of over 45 attorneys, investigators, paralegals, and other staff dedicated to keeping people free and preserving their future despite the criminal charges they may be facing. To learn more about the Office of the Public Defender, click here. Click here for details. THE IDEAL CANDIDATE The ideal candidate is passionate about social justice, civil rights, or public service and have demonstrated that through your educational, employment or volunteer choices. You are committed to working alongside people who are marginalized, knowing that everyone in the criminal justice system can move forward and deserves support. The ideal candidate is also a creative problem-solver, who will tenaciously seek out innovative and efficient solutions to the obstacles that clients face moving through the criminal justice system. You are emotionally resilient, with developed strategies that allow you to witness harm and come back motivated to fight the next day. Finally, the ideal candidate works effectively as part of an interdisciplinary team within the Public Defender’s Office and with other various agencies, county staff and the public. The Public Defender’s Office values lived experiences that overlap with our clients and allow Client Support Specialists to better build trust and rapport with our served community. We urge people who have been personally impacted by the criminal legal system or share other lived experiences with public defender clients to apply. ABOUT THE POSITION As a Client Support Specialist I/II, you will directly support public defender clients to help keep them out of jail and connect them with supportive community services. You will also work to prevent the non-criminal consequences of arrest that can impact clients’ housing, employment, public benefits, and many other areas of their lives. Your role will include working with attorneys and clients to assess client needs, develop service plans, and make referrals to appropriate community resources to meet clients’ social service or civil legal needs. Beyond simply making a referral, you will take the extra step to ensure your clients can access services, reducing barriers that may stand in their way. Client Support Specialists become experts in the services and other resources available to the Stanislaus County community, researching and building relationships with referral partners. Client Support Specialists also assist clients and their families by explaining the court process and developing post-release plans. Finally, you may assist attorneys by gathering information about a client’s life history, current goals, and services they are accessing. This information is presented informally or in a written report to prosecutors or the court to obtain a better criminal case outcome for clients. The Client Support Specialist II differs from the Client Support Specialist I in that people in the Client Support Specialist II role will focus on supporting clients who suffer from substance use and/or mental health disorders. The Client Support Specialist I/II position will work in a grant funded position until December 31, 2026. Unless otherwise provided, this position is part of the Community & Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Conduct interviews and build relationships with clients by visiting them in their homes, in jail, and in other non-office settings; Depending on client needs and attorney direction, assist clients with issues such as (but not limited to): Development of re-entry plans; Assistance with program placement for behavioral health or substance use counseling; Connection to supportive services to assist clients with meeting basic needs, such as emergency housing, job training, identification, and public benefits; Obtaining representation in housing, employment, family, or immigration-related legal matters that are connected to the client’s criminal case; Maintaining or obtaining employment or driver’s licenses; Assistance with enrollment in schooling or other educational programs; Partner closely with attorneys to support arguments for better legal outcomes, including providing relevant information and records, and drafting persuasive narrative reports; Research, evaluate, and recommend alternatives to incarceration which would adequately address client needs and court requirements; Maintain detailed knowledge of criminal legal processes and requirements; share information with Public Defender clients and their families about the criminal legal process, and assist them in overcoming barriers to reaching their goals; Appear in court for court hearings to support clients and their family members, as needed; Maintain accurate and specific case records and logs of assignments and tasks performed, in accordance with applicable laws and regulations; Build relationships with schools, hospitals, community-based organizations, and other service providers, and; Perform related duties as assigned. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) The same tasks described in level I plus: Interview and assess clients in office or in non-office settings, such as jail, prison or mental health treatment facilities, etc. Gather social history information for use by clinicians or attorneys in developing case plans, primarily focusing on clients who suffer from substance use disorders and/or mental health disorders which are manageable with medication; Recommend, refer, and facilitate placement of willing clients to inpatient or outpatient drug or alcohol treatment program; and Perform intensive casework services with clients and their families. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Principles and techniques of motivational interviewing and maintaining social casework records; Laws, rules and regulations governing a public defense agency, departmental policies, rules and regulations; Community organization and the use of public and private community resources; Current trends and methodology in the field of public social services; Dynamics of individual and group behavior, human growth and development, family relationships; medical-psycho-socio- economic factors affecting individuals and families; Adult and juvenile court processes and procedures; Culturally proficient practices with diverse case load; Basic theories of alcohol and drug problems and addictions, and psychological development disorders; Scope and activities of the public and private health and welfare agencies and other available resources; and Principles and techniques of mental health education, prevention, and crisis intervention within the community. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) Demonstrated knowledge required in level I plus: Current recovery models for recovery from substance use disorders; and State regulations pertaining to client confidentiality. SKILLS/ABILITIES CLIENT SUPPORT SPECIALIST I/II (CASEWORKER I/II) Conduct motivational interviewing; Work collaboratively as part of a team, under the direction of behavioral health staff and/or attorneys; Prepare and present clear and concise reports and records; Communicate effectively in verbal and written form; Manage a caseload in a timely and effective manner; Demonstrate skilled casework methods and practices; Demonstrate adaptability to change; Work independently; Appreciate and understand history and dynamics associated with poverty and childhood trauma, and generational addiction or behavior health family dynamics; Relate appropriately to persons in times of emergency and crisis; Work effectively with a variety of human values and social backgrounds; Obtain and record social, educational, and work histories; understand and evaluate technically written materials; and Maintain cooperative working relationships with other County departments, State and Federal agencies and members of the defense team. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or closely related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II One (1) year of full time, professional experience in a social work or substance use disorder treatment setting. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or a closely-related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II Three (3) years of full time, professional experience in a social work or substance use disorder treatment setting including a minimum of two (2) years performing substance use disorder evaluations and referrals. NOTE: Possession of a current Certified Addiction Treatment Specialist credential may substitute for one (1) year of the education/experience requirement. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-4214 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline may result in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. One (1) year of experience working in a Public Defender office, Legal Aid office, public interest law organization or similar setting; OR One (1) year of full-time experience providing client-centered social services within marginalized communities, such as public benefits enrollment, housing or healthcare navigation, or job readiness training. Application and Selection Procedures APPLICATION AND SELECTION PROCEDURES Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: April 15 , 2024 Oral Examination: Tentatively the week of April 22, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 4/15/2024 5:00 PM Pacific
Mar 13, 2024
Full Time
About the Opportunity ABOUT THE DEPARTMENT The Stanislaus County Public Defender's Office fights mass incarceration by providing zealous representation to low-income people facing criminal charges. The Public Defender seeks to serve the whole client, addressing needs that contribute to criminal legal involvement or that arise from contact with the legal system. The office is client-centered in its representation, recognizing that all clients deserve autonomy, dignity, and respect throughout their experience with the justice system. The Holistic Defense Advocate (Social Worker IV) will join a team of over 45 attorneys, investigators, paralegals, and other staff dedicated to keeping people free and preserving their future despite the criminal charges they may be facing. To learn more about the Office of the Public Defender, click here. Click here for details. THE IDEAL CANDIDATE The ideal candidate is passionate about social justice, civil rights, or public service and have demonstrated that through your educational, employment or volunteer choices. You are committed to working alongside people who are marginalized, knowing that everyone in the criminal justice system can move forward and deserves support. The ideal candidate is also a creative problem-solver, who will tenaciously seek out innovative and efficient solutions to the obstacles that clients face moving through the criminal justice system. You are emotionally resilient, with developed strategies that allow you to witness harm and come back motivated to fight the next day. Finally, the ideal candidate works effectively as part of an interdisciplinary team within the Public Defender’s Office and with other various agencies, county staff and the public. The Public Defender’s Office values lived experiences that overlap with our clients and allow Client Support Specialists to better build trust and rapport with our served community. We urge people who have been personally impacted by the criminal legal system or share other lived experiences with public defender clients to apply. ABOUT THE POSITION As a Client Support Specialist I/II, you will directly support public defender clients to help keep them out of jail and connect them with supportive community services. You will also work to prevent the non-criminal consequences of arrest that can impact clients’ housing, employment, public benefits, and many other areas of their lives. Your role will include working with attorneys and clients to assess client needs, develop service plans, and make referrals to appropriate community resources to meet clients’ social service or civil legal needs. Beyond simply making a referral, you will take the extra step to ensure your clients can access services, reducing barriers that may stand in their way. Client Support Specialists become experts in the services and other resources available to the Stanislaus County community, researching and building relationships with referral partners. Client Support Specialists also assist clients and their families by explaining the court process and developing post-release plans. Finally, you may assist attorneys by gathering information about a client’s life history, current goals, and services they are accessing. This information is presented informally or in a written report to prosecutors or the court to obtain a better criminal case outcome for clients. The Client Support Specialist II differs from the Client Support Specialist I in that people in the Client Support Specialist II role will focus on supporting clients who suffer from substance use and/or mental health disorders. The Client Support Specialist I/II position will work in a grant funded position until December 31, 2026. Unless otherwise provided, this position is part of the Community & Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Conduct interviews and build relationships with clients by visiting them in their homes, in jail, and in other non-office settings; Depending on client needs and attorney direction, assist clients with issues such as (but not limited to): Development of re-entry plans; Assistance with program placement for behavioral health or substance use counseling; Connection to supportive services to assist clients with meeting basic needs, such as emergency housing, job training, identification, and public benefits; Obtaining representation in housing, employment, family, or immigration-related legal matters that are connected to the client’s criminal case; Maintaining or obtaining employment or driver’s licenses; Assistance with enrollment in schooling or other educational programs; Partner closely with attorneys to support arguments for better legal outcomes, including providing relevant information and records, and drafting persuasive narrative reports; Research, evaluate, and recommend alternatives to incarceration which would adequately address client needs and court requirements; Maintain detailed knowledge of criminal legal processes and requirements; share information with Public Defender clients and their families about the criminal legal process, and assist them in overcoming barriers to reaching their goals; Appear in court for court hearings to support clients and their family members, as needed; Maintain accurate and specific case records and logs of assignments and tasks performed, in accordance with applicable laws and regulations; Build relationships with schools, hospitals, community-based organizations, and other service providers, and; Perform related duties as assigned. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) The same tasks described in level I plus: Interview and assess clients in office or in non-office settings, such as jail, prison or mental health treatment facilities, etc. Gather social history information for use by clinicians or attorneys in developing case plans, primarily focusing on clients who suffer from substance use disorders and/or mental health disorders which are manageable with medication; Recommend, refer, and facilitate placement of willing clients to inpatient or outpatient drug or alcohol treatment program; and Perform intensive casework services with clients and their families. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) Principles and techniques of motivational interviewing and maintaining social casework records; Laws, rules and regulations governing a public defense agency, departmental policies, rules and regulations; Community organization and the use of public and private community resources; Current trends and methodology in the field of public social services; Dynamics of individual and group behavior, human growth and development, family relationships; medical-psycho-socio- economic factors affecting individuals and families; Adult and juvenile court processes and procedures; Culturally proficient practices with diverse case load; Basic theories of alcohol and drug problems and addictions, and psychological development disorders; Scope and activities of the public and private health and welfare agencies and other available resources; and Principles and techniques of mental health education, prevention, and crisis intervention within the community. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) Demonstrated knowledge required in level I plus: Current recovery models for recovery from substance use disorders; and State regulations pertaining to client confidentiality. SKILLS/ABILITIES CLIENT SUPPORT SPECIALIST I/II (CASEWORKER I/II) Conduct motivational interviewing; Work collaboratively as part of a team, under the direction of behavioral health staff and/or attorneys; Prepare and present clear and concise reports and records; Communicate effectively in verbal and written form; Manage a caseload in a timely and effective manner; Demonstrate skilled casework methods and practices; Demonstrate adaptability to change; Work independently; Appreciate and understand history and dynamics associated with poverty and childhood trauma, and generational addiction or behavior health family dynamics; Relate appropriately to persons in times of emergency and crisis; Work effectively with a variety of human values and social backgrounds; Obtain and record social, educational, and work histories; understand and evaluate technically written materials; and Maintain cooperative working relationships with other County departments, State and Federal agencies and members of the defense team. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE CLIENT SUPPORT SPECIALIST I (CASEWORKER I) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or closely related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II One (1) year of full time, professional experience in a social work or substance use disorder treatment setting. CLIENT SUPPORT SPECIALIST II (CASEWORKER II) PATTERN I Graduation from an accredited college or university with a Bachelor’s Degree in Social Work, Psychology, Criminal Justice or a closely-related field. NOTE: Additional professional substance abuse treatment or casework experience may substitute for the education on a year for year basis. PATTERN II Three (3) years of full time, professional experience in a social work or substance use disorder treatment setting including a minimum of two (2) years performing substance use disorder evaluations and referrals. NOTE: Possession of a current Certified Addiction Treatment Specialist credential may substitute for one (1) year of the education/experience requirement. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-4214 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline may result in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. One (1) year of experience working in a Public Defender office, Legal Aid office, public interest law organization or similar setting; OR One (1) year of full-time experience providing client-centered social services within marginalized communities, such as public benefits enrollment, housing or healthcare navigation, or job readiness training. Application and Selection Procedures APPLICATION AND SELECTION PROCEDURES Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: April 15 , 2024 Oral Examination: Tentatively the week of April 22, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 4/15/2024 5:00 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
Description CLIENT SUPPORT SPECIALIST I/II Regular Full Time Employment Opportunity Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues. In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA's), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management. DISTINGUISHING CHARACTERISTICS Client Support Specialist I is the entry-level classification for this job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Client Support Specialist I is distinguished from Client Support Specialist II by the performance of less than the full range of duties assigned to the Client Support Specialist II. As experience is gained, there is a greater independence of action within established guidelines. Client Support Specialist II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with incident and problem resolution for end-user device or system issues, conference and training room technology, system access or security issues, peripheral, network communication systems, business knowledge of how systems and devices are used and tier two customer support. Client Support Specialist II is distinguished from the higher-level classification of Senior Client Support Specialist in that the Senior Client Support Specialist is the advanced journey level in the series responsible for more complex client support and implementations. Positions in this class are flexibly staffed and are normally filled by advancement from the Client Support Specialist I. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. Essential Job Functions (May include, but are not limited to, the following): CLIENT SUPPORT SPECIALIST I : Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer contacts, researches questions and issues and resolves each interaction with customer satisfaction. Provides technical support and customer service assistance either in person, online, or over the telephone; refers problems to appropriate staff as needed. Assists with the resolution of technology problems reported by City staff and system users with standard computer tools such as remote access applications, desktop management appliances, the City's business applications, and other office automation/desktop software products. Escalates incidents to higher level support personnel when appropriate in a timely manner. Provides solutions to frequently occurring problems and documents this in the ITSM knowledgebase, maintains and updates articles within the knowledgebase. Responsible for updating and maintaining the City's IT asset management inventory. Performs routine and preventive maintenance of all client devices, including printers, file systems, telephones and related equipment to ensure uninterrupted and optimum system performance. Completes service requests in a timely manner and provides support to end-users. May provide information technology training including new employee orientations regarding the City's software applications and voice, radio and/or data communications equipment. Provides technical support, including testing and equipment maintenance for in-person and virtual meetings in the City Council chambers. Provides technical direction, guidance, and customer service assistance to City staff and systems users in the operation and use of client devices (desktops, laptops, tablets, SmartPhones, etc.) and City applications and information systems. Answers, evaluates and prioritizes incoming online, telephone, voice mail, e-mail and in-person reported incidents related to hardware, software and other technologies; sets priorities and assignment of incidents to resolve problems in the most expedient manner. Assists users with making requests for identifying the right equipment or systems for purchase or upgrade. Provides Citywide system alerts, outages or maintenance notices as needed. Routes and escalates service requests to the appropriate staff as needed. Performs as a member of a team, answering questions, sharing expertise, and contributes to team effectiveness. Performs responsibilities according to the IT Department's defined processes and procedures and Service Level Agreements (SLAs). CLIENT SUPPORT SPECIALIST II : Above, plus the following: Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client device software/applications, monitors, printers or other peripherals. Performs equipment and system setup, including necessary interconnections and performance monitoring. Provides City-wide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications, use of client devices and data communications. Interacts with and assists Network Engineers / System Administrators in troubleshooting and diagnosing desktop computing and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Interacts with and assists Programmer Analysts / Project Coordinators in troubleshooting and diagnosing reporting, department-specific and enterprise-wide applications issues. Maintains physical inventory of all end-point equipment and software. Maintains a cooperative working relationship with the public, users, other technical staff, vendors, supervisors and management. Works with IT staff to research, develop, test, and implement new technologies and projects. Monitors/safeguards security of data accordance to agency and IT security compliance. Develops and maintains technical system FAQs and how-to documentation within the IT knowledge base, to include creating/publishing new articles. Assists with the development, coordination and scheduling of in-house technical training, device and/or system user training, new user training, and assists with the preparation and conducting of demonstrations and training of new systems (applications or devices). Assists in the audits of IT services and equipment used by departments for reporting purposes. Participates on IT or Special Projects as needed. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Client Support Specialist I : Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; OR CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist II: Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. Client Support Specialist I : Knowledge of: · Principles and practices of customer service. Principles and practices of ITIL (IT Infrastructure Library). Familiarity of ITSM (IT Service Management) systems to include Incident/Problem Management, Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Principles and practices of computer, business or telecommunications operations, including network operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, record keeping, report preparation, technical documentation and writing. Basic cybersecurity principles. Applicable security and data privacy practices and laws. Principles, practices, methods and techniques of providing customer service, IT training and providing technical and functional support to end users. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of software and hardware installation and repair. Principles and practices of assuring data security. Ability to: Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments in order to meet established deadlines. Provide excellent customer service. · Provide technical advice and consultation to City staff in person, online, over the telephone, or by email. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Make sound decisions within established guidelines. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines. Client Support Specialist II: Knowledge of: Above, plus the following: Intermediate knowledge of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase Management; Asset Management and IT Service Catalogs. Intermediate knowledge of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Client device (e.g., desktop, laptop, tablet, SmartPhone) hardware, operating systems, common office automation applications and desktop applications. Computer peripherals such as printers, copiers, multi-function devices (MFDs), scanners, plotters, and external storage devices. Intermediate knowledge of computer, business or telecommunications operations, including operating systems and software products; principles and practices of local area networks (LAN) and wide area networks (WAN). Intermediate knowledge of troubleshooting hardware, software, voice and/or data communications equipment and inter-connectivity problems. Principles and practices of mentorship and effective working team environments. Ability to: Above, plus the following : Identify, analyze and define complex technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Provide technical advice and consultation to City staff in person or remotely (online, phone, email, etc.). Maintain and troubleshoot client device installations (desktops, laptops, tablets, SmartPhones) and resolve hardware and software problems. Install or modify client device installations, including connecting hardware to the network, installing software, transferring data and testing. Perform routine upgrades on City client devices and workstations, software and associated peripherals. Independently develop and coordinate effective administrative and business systems, programs and procedures. Effectively organize, prioritize and complete complex work assignments in an expedient and customer service orientation. Apply complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze cybersecurity issues and remediate in a timely manner as instructed. Assist in evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. · Lead staff or user training on technology solutions. Act as a team leader when necessary. Assist is evaluating new technologies that will lower cost or improve efficiencies; provide feedback to management on ways to improve efficiencies. Lead staff or user training on new or existing technology solutions. Effectively interpret and explain applicable processes, regulations, IT protocols and hardware/software application solutions to users. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological or regulatory changes as appropriate. Exercise independent judgment and initiative to identify problems, analyze situations accurately, and take effective action Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles or other related documentation. Prepare and maintain clear, concise and accurate written reports, instructions, memos, alerts, knowledgebase articles, newsletter articles and other related documentation. Make public presentations, as necessary. · Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS: Public sector employment or internship experience. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of Information Technology Infrastructure Library ITIL certification. Possession and maintenance of one or more of the following: Microsoft Certifications or equivalent. Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Tuesday, April 16, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS . Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Wednesday , May 1, 2024 and Thursday, May 2, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the Information Technology Department tentatively scheduled for the week of May 6, 2024 . *Please note: Selection interviews will take place in-person at the City of Sunnyvale's City Hall. T he City does not provide any travel reimbursement or assistance. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Summary of Sunnyvale's Employees Association SEA For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/16/2024 5:00 PM Pacific
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; and One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/4/2024 4:30 PM Pacific
Mar 22, 2024
Full Time
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; and One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 4/4/2024 4:30 PM Pacific
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Additional Information Bilingual testing on listening, reading, writing, and speaking Spanish is required from candidates offered employment. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; AND One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 3/31/2024 11:59 PM Pacific
Mar 19, 2024
Full Time
General Recruitment Information Health Services Public Health Division Lake County, California Ready to make a difference in Public Health? Join us at the Health Services Department for County of Lake, CA! Public Health encompasses efforts to promote and protect the health of entire populations, addressing factors like disease prevention, environmental health, health equity, policy advocacy, and emergency preparedness. Shape the future of Lake County's Public Health with a community united in building healthier communities. Additional Information Bilingual testing on listening, reading, writing, and speaking Spanish is required from candidates offered employment. Minimum Qualifications HEALTH PROGRAMS SUPPORT SPECIALIST I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to an Associate degree from an accredited educational institution with major coursework in business administration, public administration, education, nursing, health sciences, or closely related field; AND One (1) year of full-time experience performing a variety of technical and analytical outreach, educational and/or training functions related to health programs and services, preferably in the public sector. OR Equivalent to a Bachelor’s degree from an accredited four-year college or university with major coursework business administration, public administration, education, nursing, health sciences, or closely related field HEALTH PROGRAMS SUPPORT SPECIALIST II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: One (1) year of full-time experience equivalent to that of a Health Programs Support Specialist I with the County of Lake. Job Description Under direct supervision, performs a variety of program support work for the Health Services Department; conducts research, analyze data, and develop recommendations related to assigned programs; assists with the development and implementation of program changes; assists with monitoring program contracts, grants, progress, budget, and regulatory compliance; works with various groups and organizations to provide technical assistance, training, and outreach; provides a variety of technical and clerical support work for a variety of health programs; and performs related duties as assigned. This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below. To access the full job description, please click on this link. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 3/31/2024 11:59 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Business Automation Specialist I, II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Enterprise Systems Services Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual compensation for this position is up to $85,000.00 based on education and experience. Job Description Business Automation Specialist I, II Location: 123 Rober S. Kerr Ave, Oklahoma City, OK 73102 Salary: Up to $85,000.00 based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday-Friday Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: This position is assigned responsibilities involving leading the identification of the need for, development of, and support of automated processes within OSDH. Duties: Assist in reviewing processes and implementing strategies to improve efficiencies via technology and/or automation. Evaluate and document existing methods for processing information within OSDH with the purpose of identifying methods and processes to automate. The process evaluation documentation should include the purpose and outcomes of the current methods; workflows; touchpoints for staff and customers; and notification, reminder, and reporting needs. Work with OSDH Program Areas, Directors, and OMES resources to identify needs and document requirements. Enhance the quality of technology products and services for OSDH. Analyze the design of technical systems and business models Assist with the sourcing and implementation of new business technology Understand strategic business needs to assist with identifying technology requirements to align with the business vision. Understand business needs and effectively explain the needs to other stakeholders. Liaison between OSDH and OMES where needed to achieve project success. Produce reports when needed for executive level updates on project status. Understanding of technology integration with other product and services. Develop and update manuals and training materials as processes are automated or updated. Continually analyze automated processes for the purposes of usage and quality improvement. Provide technical assistance for agency users of SharePoint and other Microsoft Office applications. Using Microsoft Power Apps or other software, develop automated processes to replace existing manual processes. The resulting automation will include forms for requesting service, workflows for submitting and processing requests, touchpoints for staff and customers, integration with applications as needed, notifications within specified timelines, reminders when approaching deadlines, and reports for evaluating the processes for efficiency and effectiveness. Develop and update manuals and training materials as processes are automated or updated. Continually analyze automated processes for the purposes of usage and quality improvement. Engage in consultation and technical assistance for others in the agency developing and maintaining their own automations and processes. Develop and implement governance and life cycle plans and procedures. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology, or equivalent developer experience. Familiar with database management and SQL. Experience in developing and implementing document management workflows. OR Two years of experience in RPA and/or Power Platform Development. Report writing and CSS experience. OR An equivalent combination of education and experience. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Knowledge, Skills, Abilities and Competencies Knowledge of methods for documenting processes including workflow, touchpoints, reminders, notifications, and reporting. Knowledge of process automation methods and strategic planning methods. Skilled in statistical methods including descriptive, inferential and predictive analytics. Skilled in report development. Skilled in written and verbal communication, problem solving, critical thinking, and attention to detail. Ability to transform data into useful information. Ability to listen and understand reporting needs and convert those needs into useful information. Ability to work both independently and in a team-oriented environment and to work in a deadline-oriented environment under direct supervision. Ability to produce an accurate, timely and quality work product. Ability to establish and maintain effective working relationships with others and to provide excellent customer service to both internal and external clients Experience with Microsoft Power Platform including Power BI, Power Apps, and Power Automate. Physical Demands and Work Environment: When not teleworking, this position works in a comfortable office setting with a computer for a large percentage of the work day. The noise level in the work environment is usually mild. Occasional travel may be required I have read and understood this job description. I attest that I am able to perform the essential functions of this position with or without reasonable accommodations. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Telework: This position can accommodate a Hybrid work setting and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Mar 08, 2024
Full Time
Job Posting Title Business Automation Specialist I, II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Enterprise Systems Services Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual compensation for this position is up to $85,000.00 based on education and experience. Job Description Business Automation Specialist I, II Location: 123 Rober S. Kerr Ave, Oklahoma City, OK 73102 Salary: Up to $85,000.00 based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday-Friday Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: This position is assigned responsibilities involving leading the identification of the need for, development of, and support of automated processes within OSDH. Duties: Assist in reviewing processes and implementing strategies to improve efficiencies via technology and/or automation. Evaluate and document existing methods for processing information within OSDH with the purpose of identifying methods and processes to automate. The process evaluation documentation should include the purpose and outcomes of the current methods; workflows; touchpoints for staff and customers; and notification, reminder, and reporting needs. Work with OSDH Program Areas, Directors, and OMES resources to identify needs and document requirements. Enhance the quality of technology products and services for OSDH. Analyze the design of technical systems and business models Assist with the sourcing and implementation of new business technology Understand strategic business needs to assist with identifying technology requirements to align with the business vision. Understand business needs and effectively explain the needs to other stakeholders. Liaison between OSDH and OMES where needed to achieve project success. Produce reports when needed for executive level updates on project status. Understanding of technology integration with other product and services. Develop and update manuals and training materials as processes are automated or updated. Continually analyze automated processes for the purposes of usage and quality improvement. Provide technical assistance for agency users of SharePoint and other Microsoft Office applications. Using Microsoft Power Apps or other software, develop automated processes to replace existing manual processes. The resulting automation will include forms for requesting service, workflows for submitting and processing requests, touchpoints for staff and customers, integration with applications as needed, notifications within specified timelines, reminders when approaching deadlines, and reports for evaluating the processes for efficiency and effectiveness. Develop and update manuals and training materials as processes are automated or updated. Continually analyze automated processes for the purposes of usage and quality improvement. Engage in consultation and technical assistance for others in the agency developing and maintaining their own automations and processes. Develop and implement governance and life cycle plans and procedures. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology, or equivalent developer experience. Familiar with database management and SQL. Experience in developing and implementing document management workflows. OR Two years of experience in RPA and/or Power Platform Development. Report writing and CSS experience. OR An equivalent combination of education and experience. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Knowledge, Skills, Abilities and Competencies Knowledge of methods for documenting processes including workflow, touchpoints, reminders, notifications, and reporting. Knowledge of process automation methods and strategic planning methods. Skilled in statistical methods including descriptive, inferential and predictive analytics. Skilled in report development. Skilled in written and verbal communication, problem solving, critical thinking, and attention to detail. Ability to transform data into useful information. Ability to listen and understand reporting needs and convert those needs into useful information. Ability to work both independently and in a team-oriented environment and to work in a deadline-oriented environment under direct supervision. Ability to produce an accurate, timely and quality work product. Ability to establish and maintain effective working relationships with others and to provide excellent customer service to both internal and external clients Experience with Microsoft Power Platform including Power BI, Power Apps, and Power Automate. Physical Demands and Work Environment: When not teleworking, this position works in a comfortable office setting with a computer for a large percentage of the work day. The noise level in the work environment is usually mild. Occasional travel may be required I have read and understood this job description. I attest that I am able to perform the essential functions of this position with or without reasonable accommodations. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Telework: This position can accommodate a Hybrid work setting and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Admissions, Moral Character Program Specialist I Annual Salary Range: $60,494 - $80,655 Program Specialist II Annual Salary Range: $66,539 - $88,724 FLSA: Non-Exempt / Union Represented This position will allow for up to four days of remote work. About the Office: The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. About the Job: The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus). Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Definition Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties. Distinguishing Characteristics This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned. The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter's more complex and difficult clerical and administrative support responsibilities. This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods. The Program Specialist II classification is distinguished from the Program Specialist I classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions. Examples of Essential Duties Program Specialist I Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. Files documents and maintains office folders, program transactions, records, and other documents. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Responds to routine written and telephone inquiries. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Learns to set up rooms for meetings or conferences, including checking in attendees, making or setting out beverages and refreshments, and clearing or cleaning up rooms. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Program Specialist II Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program or Office transactions, records, and other documents. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Maintains computer systems and databases containing applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Responds to written and telephone inquiries from applicants, licensees, and the general public, both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensure corrections and adjustments are made. Processes licensee status changes and billing adjustments. Performs preliminary research, collects information and data, analyzes or assists in analysis of collected data and information, and provides recommendations for solutions. Receives, sorts, distributes, and processes in-coming/out-going mail and other materials. Files documents and maintains office folders and records. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Takes and maintains accurate minutes at meetings or conferences, including recording attendance and following up with participants regarding action items. May be assigned to conduct special projects as necessary. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Basic principles of effective customer service and telephone etiquette. Basic techniques of record and file organization. Alphabetical and numerical filing methods. Modern office practices and procedures, including the use of standard computer software and database recording-keeping systems. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar, functions of the Office, and Rules and Regulations for Admission to Practice Law in California. Computerized information and database recordkeeping systems. Ability to: Set priorities and meet established deadlines. Pay attention to details. Learn and apply the policies and practices of a department. Learn new work processes and procedures. Operate modern office equipment, including computer hardware, software, and internet and web based applications. Take accurate messages and relay them quickly and efficiently. Appropriately respond to requests and inquiries from the general public or other departments. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent. Experience: Program Specialist I Experience working in an office setting performing clerical or administrative duties is preferred. Program Specialist II One (1) year of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 26, 2024
Full Time
Job Description Office of Admissions, Moral Character Program Specialist I Annual Salary Range: $60,494 - $80,655 Program Specialist II Annual Salary Range: $66,539 - $88,724 FLSA: Non-Exempt / Union Represented This position will allow for up to four days of remote work. About the Office: The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. About the Job: The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus). Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Definition Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties. Distinguishing Characteristics This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned. The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter's more complex and difficult clerical and administrative support responsibilities. This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods. The Program Specialist II classification is distinguished from the Program Specialist I classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions. Examples of Essential Duties Program Specialist I Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. Files documents and maintains office folders, program transactions, records, and other documents. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Responds to routine written and telephone inquiries. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Learns to set up rooms for meetings or conferences, including checking in attendees, making or setting out beverages and refreshments, and clearing or cleaning up rooms. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Program Specialist II Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program or Office transactions, records, and other documents. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Maintains computer systems and databases containing applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Responds to written and telephone inquiries from applicants, licensees, and the general public, both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensure corrections and adjustments are made. Processes licensee status changes and billing adjustments. Performs preliminary research, collects information and data, analyzes or assists in analysis of collected data and information, and provides recommendations for solutions. Receives, sorts, distributes, and processes in-coming/out-going mail and other materials. Files documents and maintains office folders and records. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Takes and maintains accurate minutes at meetings or conferences, including recording attendance and following up with participants regarding action items. May be assigned to conduct special projects as necessary. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Basic principles of effective customer service and telephone etiquette. Basic techniques of record and file organization. Alphabetical and numerical filing methods. Modern office practices and procedures, including the use of standard computer software and database recording-keeping systems. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar, functions of the Office, and Rules and Regulations for Admission to Practice Law in California. Computerized information and database recordkeeping systems. Ability to: Set priorities and meet established deadlines. Pay attention to details. Learn and apply the policies and practices of a department. Learn new work processes and procedures. Operate modern office equipment, including computer hardware, software, and internet and web based applications. Take accurate messages and relay them quickly and efficiently. Appropriately respond to requests and inquiries from the general public or other departments. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent. Experience: Program Specialist I Experience working in an office setting performing clerical or administrative duties is preferred. Program Specialist II One (1) year of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Admissions, Moral Character Program Specialist I Annual Salary Range: $60,494 - $80,655 Program Specialist II Annual Salary Range: $66,539 - $88,724 FLSA: Non-Exempt / Union Represented This position will allow for up to four days of remote work. About the Office: The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. About the Job: The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus). Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Definition Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties. Distinguishing Characteristics This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned. The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter's more complex and difficult clerical and administrative support responsibilities. This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods. The Program Specialist II classification is distinguished from the Program Specialist I classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions. Examples of Essential Duties Program Specialist I Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. Files documents and maintains office folders, program transactions, records, and other documents. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Responds to routine written and telephone inquiries. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Learns to set up rooms for meetings or conferences, including checking in attendees, making or setting out beverages and refreshments, and clearing or cleaning up rooms. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Program Specialist II Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program or Office transactions, records, and other documents. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Maintains computer systems and databases containing applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Responds to written and telephone inquiries from applicants, licensees, and the general public, both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensure corrections and adjustments are made. Processes licensee status changes and billing adjustments. Performs preliminary research, collects information and data, analyzes or assists in analysis of collected data and information, and provides recommendations for solutions. Receives, sorts, distributes, and processes in-coming/out-going mail and other materials. Files documents and maintains office folders and records. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Takes and maintains accurate minutes at meetings or conferences, including recording attendance and following up with participants regarding action items. May be assigned to conduct special projects as necessary. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Basic principles of effective customer service and telephone etiquette. Basic techniques of record and file organization. Alphabetical and numerical filing methods. Modern office practices and procedures, including the use of standard computer software and database recording-keeping systems. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar, functions of the Office, and Rules and Regulations for Admission to Practice Law in California. Computerized information and database recordkeeping systems. Ability to: Set priorities and meet established deadlines. Pay attention to details. Learn and apply the policies and practices of a department. Learn new work processes and procedures. Operate modern office equipment, including computer hardware, software, and internet and web based applications. Take accurate messages and relay them quickly and efficiently. Appropriately respond to requests and inquiries from the general public or other departments. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent. Experience: Program Specialist I Experience working in an office setting performing clerical or administrative duties is preferred. Program Specialist II One (1) year of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 26, 2024
Full Time
Job Description Office of Admissions, Moral Character Program Specialist I Annual Salary Range: $60,494 - $80,655 Program Specialist II Annual Salary Range: $66,539 - $88,724 FLSA: Non-Exempt / Union Represented This position will allow for up to four days of remote work. About the Office: The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. About the Job: The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus). Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Definition Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties. Distinguishing Characteristics This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned. The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter's more complex and difficult clerical and administrative support responsibilities. This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods. The Program Specialist II classification is distinguished from the Program Specialist I classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions. Examples of Essential Duties Program Specialist I Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. Files documents and maintains office folders, program transactions, records, and other documents. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Responds to routine written and telephone inquiries. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Learns to set up rooms for meetings or conferences, including checking in attendees, making or setting out beverages and refreshments, and clearing or cleaning up rooms. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Program Specialist II Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program or Office transactions, records, and other documents. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Maintains computer systems and databases containing applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Responds to written and telephone inquiries from applicants, licensees, and the general public, both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensure corrections and adjustments are made. Processes licensee status changes and billing adjustments. Performs preliminary research, collects information and data, analyzes or assists in analysis of collected data and information, and provides recommendations for solutions. Receives, sorts, distributes, and processes in-coming/out-going mail and other materials. Files documents and maintains office folders and records. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Takes and maintains accurate minutes at meetings or conferences, including recording attendance and following up with participants regarding action items. May be assigned to conduct special projects as necessary. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Basic principles of effective customer service and telephone etiquette. Basic techniques of record and file organization. Alphabetical and numerical filing methods. Modern office practices and procedures, including the use of standard computer software and database recording-keeping systems. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar, functions of the Office, and Rules and Regulations for Admission to Practice Law in California. Computerized information and database recordkeeping systems. Ability to: Set priorities and meet established deadlines. Pay attention to details. Learn and apply the policies and practices of a department. Learn new work processes and procedures. Operate modern office equipment, including computer hardware, software, and internet and web based applications. Take accurate messages and relay them quickly and efficiently. Appropriately respond to requests and inquiries from the general public or other departments. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent. Experience: Program Specialist I Experience working in an office setting performing clerical or administrative duties is preferred. Program Specialist II One (1) year of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Stanislaus County, CA
Modesto, California, United States
About the Opportunity ****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY**** THE IDEAL CANDIDATE Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Behavioral Health Specialist I/II. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. Applicants who have lived experience as a consumer of Behavioral Health & Recovery Services or a family member of a loved one who is/was a consumer of Behavioral Health & Recovery Services are encouraged to apply. Provides a variety of para-professional counseling services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, provides facilitation for a variety of client- focused specialty groups, and as part of the treatment team, establishes and implements treatment plans. Behavioral Health Specialists work under supervision and may be assigned to regional teams, residential or inpatient facilities and various outpatient programs. Performs field visits to those under care and supervises subordinates. This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here . Click here for details. THE POSITION Incumbents in the Behavioral Health Specialist (BHS) classification may be appointed to specialize in the Mental Health (MH) or the Substance Use Disorder (SUD) area. While the primary focus of incumbents will require unique typical tasks and specific abilities as indicated. Under supervision, the Behavioral Health Specialist provides a variety of services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, and provides facilitation for a variety of client-focused specialty groups. As part of the treatment team, the incumbent will establish and implement client care plans that are client or family member-driven, culturally competent, and promote wellness, recovery, and resilience. These positions support the community in SUD/MH prevention services and supportive services. Behavioral Health Specialists may be assigned to residential facilities, regional teams, various outpatient programs and community-based prevention programs. Incumbents may perform field visits to those under care, may supervise subordinates, and perform related duties as assigned. State of California - Health and Human Services Agency, California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as a SUD counselor with one of the certifying organizations currently approved by DHCS. State of California - Health and Human Services Agency, California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system licensed and/or certified by DHCS be registered to obtain certification as a Peer Support Specialist with one of the certifying organizations currently approved by DHCS. Unless otherwise provided, this position is part of Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Accompany clients in court, and/or transport clients in County vehicles; According to department standards and policies, prepare daily records, summarize progress of treatment for clients and keep these records current; Act as a lead worker or directs the work of others and offers training when needed; Advocate for and assist clients in accessing and receiving services; Communicate with various BHRS departments and other agencies; Build partnerships for positive and healthy youth development; Consult with other agencies, law enforcement and community service providers to exchange applicable information, identify services, and discuss referrals; Engage community members and local agency partners in planning and coalition development; Engage in compliant and ethical behavior in accordance with County and BHRS policy; Facilitate the admission/discharge of clients to the County's acute psychiatric hospital or substance use disorder residential treatment programs when necessary; Formulate specific health education program objectives from broad program goals, assess education and training needs through formal and informal means, and design programs and information to reduce substance misuse and abuse; Interact productively within a multidisciplinary team to provide holistic case management services; Meet regularly with clients and coach them in developing age-appropriate social skills; Assist in establishing clients' eligibility for Medi-Cal or other benefits and advocate for continuation of benefits; Participate in diagnostic and evaluative staff conferences for cooperative planning and treatment; Interview clients to screen, and determine their service needs, including evaluating risk factors; Provide case coordination and treatment planning and evaluation; Speak to public and/or agency groups to provide education that reduces stigma; Support MH/SUD program compliance with BHRS, State, & Federal reviews and corrective actions by reviewing, monitoring, tracking, etc.; and Support MH/SUD quality services program with BHRS, State, & Federal standards and requirements. MH Provide a variety of highly skilled mental health services to a varied caseload of clients; Provide Deputy Public Conservator services; Develop curriculum on various health topics; SUD Provide a variety of highly skilled substance use disorder treatment services to a varied caseload of clients; Interview clients to screen/access their substance use to determine their service needs; Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Intervention strategies and techniques; The principles and techniques of group, family and individual counseling; Behavioral Health programs, community resources, and other public agencies; The principles and techniques of risk assessment and treatment; Harm reduction; Recovery principles; and Collaborative networks, agencies and community services such as peer support networks. MH Mental health case management; The psychosocial aspects and characteristics of mental illness; and The principles and techniques of metal health treatment and recovery theories. SUD Principles of drug/alcohol addiction and recovery theories; Relapse and relapse prevention; and Risk factors for drug/alcohol abuse. SKILLS/ABILITIES Provide a variety of highly skilled mental health or alcohol/drug services to a varied caseload of clients at multiple site locations; Provide services that facilitate the recovery process; Effectively interview clients while developing and maintaining the confidence and cooperation of individuals and their families; Plan, organize and conduct structured groups and classes; Assess client's needs and develop effective treatment plans, constantly modeling compassion and respect; Respond appropriately to crisis situations involving clients, making accurate interventions and taking effective action independently; Relate directly with community organizations, schools, parent groups; Supervise others and/or delegate responsibilities, when assigned; and Communicate verbally and write concise case reports; and Maintain and track records of assigned clients. MH Provide mental health para-professional counseling and crisis intervention to a caseload of serious and persistent mental illness or seriously emotionally disturbed youth and their families. SUD Prepare concise written alcohol/drug assessments and social histories. We recognize your time is valuable, please only apply if you meet the following required qualifications. BEHAVIORAL HEALTH SPECIALIST I PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as Counseling, Psychology or Social Work. BEHAVIORAL HEALTH SPECIALIST II PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. All applicants must possess a BLS CPR for Healthcare Providers. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as, Counseling, Psychology or Social Work. IN ADDITION TO THE ABOVE PATTERNS One (1) year of experience as a Behavioral Health Specialist I, or the equivalent, in order to qualify for the Behavioral Health Specialist II level; AND BLS CPR for Healthcare Providers. DESIRABLE QUALIFICATIONS (SUD) In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Substance Use Disorder registration and/or certification with one of the certifying organizations that meets the Department of Health Care Services (DHCS) regulations, Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof of education must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Apply By: Oral Examination: February 9, 2024 Week of February 27th February 23, 2024 Week of March 13th March 9, 2024 Week of March 27th March 23, 2024 Week of April 10th April 6, 2024 Week of April 24th April 20, 2024 Week of May 8th Note: The eligible list generated from this recruitment may be used to fill future full-time, part-time, extra-help and on-call vacancies throughout Behavioral Health and Recovery Services. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
About the Opportunity ****BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY**** THE IDEAL CANDIDATE Stanislaus County Behavioral Health and Recovery Services is seeking qualified candidates for the position of Behavioral Health Specialist I/II. The entry-level position performs under supervision while the experienced, journey-level position performs with much greater independence. Applicants who have lived experience as a consumer of Behavioral Health & Recovery Services or a family member of a loved one who is/was a consumer of Behavioral Health & Recovery Services are encouraged to apply. Provides a variety of para-professional counseling services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, provides facilitation for a variety of client- focused specialty groups, and as part of the treatment team, establishes and implements treatment plans. Behavioral Health Specialists work under supervision and may be assigned to regional teams, residential or inpatient facilities and various outpatient programs. Performs field visits to those under care and supervises subordinates. This recruitment is being conducted to fill vacancies for Behavioral Health and Recovery Services and establish an eligibility list to fill future Full-Time, Part-Time, Extra Help and On-Call vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here . Click here for details. THE POSITION Incumbents in the Behavioral Health Specialist (BHS) classification may be appointed to specialize in the Mental Health (MH) or the Substance Use Disorder (SUD) area. While the primary focus of incumbents will require unique typical tasks and specific abilities as indicated. Under supervision, the Behavioral Health Specialist provides a variety of services to clients, recommends appropriate referrals, maintains community liaisons to ensure adequate services are made available to clients, and provides facilitation for a variety of client-focused specialty groups. As part of the treatment team, the incumbent will establish and implement client care plans that are client or family member-driven, culturally competent, and promote wellness, recovery, and resilience. These positions support the community in SUD/MH prevention services and supportive services. Behavioral Health Specialists may be assigned to residential facilities, regional teams, various outpatient programs and community-based prevention programs. Incumbents may perform field visits to those under care, may supervise subordinates, and perform related duties as assigned. State of California - Health and Human Services Agency, California Code of Regulations requires that all non-licensed and non-certified individuals providing counseling in a substance use disorder (SUD) program licensed and/or certified by the Department of Health Care Services (DHCS) shall be registered to obtain certification as a SUD counselor with one of the certifying organizations currently approved by DHCS. State of California - Health and Human Services Agency, California Code of Regulations will require that individuals providing peer support services within an approved DMC-ODS and/or the SMHS delivery system licensed and/or certified by DHCS be registered to obtain certification as a Peer Support Specialist with one of the certifying organizations currently approved by DHCS. Unless otherwise provided, this position is part of Classified Service of the County and is assigned to the Community and Health Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Accompany clients in court, and/or transport clients in County vehicles; According to department standards and policies, prepare daily records, summarize progress of treatment for clients and keep these records current; Act as a lead worker or directs the work of others and offers training when needed; Advocate for and assist clients in accessing and receiving services; Communicate with various BHRS departments and other agencies; Build partnerships for positive and healthy youth development; Consult with other agencies, law enforcement and community service providers to exchange applicable information, identify services, and discuss referrals; Engage community members and local agency partners in planning and coalition development; Engage in compliant and ethical behavior in accordance with County and BHRS policy; Facilitate the admission/discharge of clients to the County's acute psychiatric hospital or substance use disorder residential treatment programs when necessary; Formulate specific health education program objectives from broad program goals, assess education and training needs through formal and informal means, and design programs and information to reduce substance misuse and abuse; Interact productively within a multidisciplinary team to provide holistic case management services; Meet regularly with clients and coach them in developing age-appropriate social skills; Assist in establishing clients' eligibility for Medi-Cal or other benefits and advocate for continuation of benefits; Participate in diagnostic and evaluative staff conferences for cooperative planning and treatment; Interview clients to screen, and determine their service needs, including evaluating risk factors; Provide case coordination and treatment planning and evaluation; Speak to public and/or agency groups to provide education that reduces stigma; Support MH/SUD program compliance with BHRS, State, & Federal reviews and corrective actions by reviewing, monitoring, tracking, etc.; and Support MH/SUD quality services program with BHRS, State, & Federal standards and requirements. MH Provide a variety of highly skilled mental health services to a varied caseload of clients; Provide Deputy Public Conservator services; Develop curriculum on various health topics; SUD Provide a variety of highly skilled substance use disorder treatment services to a varied caseload of clients; Interview clients to screen/access their substance use to determine their service needs; Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Intervention strategies and techniques; The principles and techniques of group, family and individual counseling; Behavioral Health programs, community resources, and other public agencies; The principles and techniques of risk assessment and treatment; Harm reduction; Recovery principles; and Collaborative networks, agencies and community services such as peer support networks. MH Mental health case management; The psychosocial aspects and characteristics of mental illness; and The principles and techniques of metal health treatment and recovery theories. SUD Principles of drug/alcohol addiction and recovery theories; Relapse and relapse prevention; and Risk factors for drug/alcohol abuse. SKILLS/ABILITIES Provide a variety of highly skilled mental health or alcohol/drug services to a varied caseload of clients at multiple site locations; Provide services that facilitate the recovery process; Effectively interview clients while developing and maintaining the confidence and cooperation of individuals and their families; Plan, organize and conduct structured groups and classes; Assess client's needs and develop effective treatment plans, constantly modeling compassion and respect; Respond appropriately to crisis situations involving clients, making accurate interventions and taking effective action independently; Relate directly with community organizations, schools, parent groups; Supervise others and/or delegate responsibilities, when assigned; and Communicate verbally and write concise case reports; and Maintain and track records of assigned clients. MH Provide mental health para-professional counseling and crisis intervention to a caseload of serious and persistent mental illness or seriously emotionally disturbed youth and their families. SUD Prepare concise written alcohol/drug assessments and social histories. We recognize your time is valuable, please only apply if you meet the following required qualifications. BEHAVIORAL HEALTH SPECIALIST I PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as Counseling, Psychology or Social Work. BEHAVIORAL HEALTH SPECIALIST II PATTERN I Fifteen (15) units of college credit* in a related field; AND Four (4) years experience in crisis intervention, group/family/individual counseling or in a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN II LVN or Psychiatric Technician license or 30 units of college credit* in a related field; AND Three (3) years experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. *California Association of Alcoholism and Drug Abuse Counselors (CAADAC) and/or National Association of Alcoholism and Drug Abuse Counselors (NAADAC) hours can be considered in meeting this educational requirement. All applicants must possess a BLS CPR for Healthcare Providers. PATTERN III Bachelors of Arts degree in a related field; AND Two (2) years responsible experience in crisis intervention, group/family/individual counseling, or a psychiatric inpatient setting or drug/alcohol treatment and recovery program. PATTERN IV Master's degree in a related field such as, Counseling, Psychology or Social Work. IN ADDITION TO THE ABOVE PATTERNS One (1) year of experience as a Behavioral Health Specialist I, or the equivalent, in order to qualify for the Behavioral Health Specialist II level; AND BLS CPR for Healthcare Providers. DESIRABLE QUALIFICATIONS (SUD) In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Substance Use Disorder registration and/or certification with one of the certifying organizations that meets the Department of Health Care Services (DHCS) regulations, Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof of education must call (209) 525-7339 to make other arrangements before 5:00 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing date deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Apply By: Oral Examination: February 9, 2024 Week of February 27th February 23, 2024 Week of March 13th March 9, 2024 Week of March 27th March 23, 2024 Week of April 10th April 6, 2024 Week of April 24th April 20, 2024 Week of May 8th Note: The eligible list generated from this recruitment may be used to fill future full-time, part-time, extra-help and on-call vacancies throughout Behavioral Health and Recovery Services. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
City of San Jose
United States, California, San Jose
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The Police Data Specialist (PDS) position is an entry level training position in the Operations Support Services Division (O.S.S.D.) of the Police Department. Under close supervision, Police Data Specialists learn to perform specialized technical work utilizing automated law enforcement information systems that lend support to sworn personnel and other department members. Duties include complex data input and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required. O.S.S.D. operates 24 hours per day, 7 days per week. The Police Department provides a six-month training program. During a one-year probationary period, incumbents complete the training program and a subsequent six months of on-the-job training. This includes but is not limited to a demonstrated proficiency of all aspects of Operations Support Services Division's responsibilities. While on probation, candidate performance is rated on a daily basis by experienced Police Data Specialists, Senior Police Data Specialists and/or other supervisors. Those who pass probation receive a pass/fail proficiency examination. Upon passing the examination, incumbents will be promoted to the position of Police Data Specialist II. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. For more information about Police department, OSSD unit, CLICK HERE The workweek may consist of four workdays of 10.5 hours followed by 3 consecutive days off or five workdays of 8.5 hours followed by 2 consecutive days off. Each workday includes two paid 15 minute breaks and a 1/2 hour unpaid meal breaks. OSSD employees wear uniforms. This position is eligible for a uniform allowance which will not exceed $500.00 annually. Payments shall be made during the first two (2) pay periods of each month, in the amount of $20.83 per biweekly pay period. Trainees are expected to purchase and begin wearing their uniforms by the start of the 16th week of training. Trainees are rotated through different units of OSSD and will be assigned to various shifts (Day, Swing and Midnight) and days off. New PDS's should expect to work night shifts, weekends and holidays. A shift differential of $2.25 per hour for Swing Shift and $2.50 per hour for Midnight shift is added to the base salary and compensatory time or pay will be granted for holiday work in accordance with the memorandum of agreement between the City of San Jose and the Municipal Employees Federation. After training, PDS's bid for assignments, shifts (day, swing or midnight) and days off every six months in order of seniority as a Police Data Specialist. Senior employees typically select preferred shifts and days off and may have the option of a five day work week and/or alternate start times available to them. New employees may work nights, weekends and holidays for several years before they attain the seniority required to bid for more desirable assignments, shifts, days off and/or start times. Education and Experience Police Data Specialist I Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate). Police Data Specialist II Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND one (1) year of experience in which the major assignment was the entry and retrieval of law enforcement data and identification information through a full range of automated police information systems. Background: Pass personal background investigation as required by the Police Department Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and answers to the job-specific questions. Only those candidates whose backgrounds best match the positions will be forwarded to the next phase of the selection process, which includes an Employment Orientation, Computer practical (Criticall) and oral interview. Applicants deemed most competitive after oral interviews will be required to pass a police background investigation, which includes polygraph, and psychological screening. Employment Informational Orientation : Attendance to the Employment Orientation is MANDATORY . The Employment Orientation is informational only and provides applicants with more details about the Operations Support Services Division and the Police Data Specialist position as well as information about the testing, Background Process and requirements. Date: TBD CRITICALL (COMPUTER PRACTICAL) EXAMINATION: The CritiCall for Police Data Specialist position is different from Public Safety Radio Dispatcher Trainee and Public Safety Communication Specialist position. During this phase, applicants will listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information utilizing a computer keyboard. Date: TBD Re-Take Test Date: TBD ORAL BOARD INTERVIEW - Start Date: February 3, 2025 *DATES ARE SUBJECT TO CHANGE IF NEEDED* If you have questions, comments or concerns about the recruitment, selection or hiring process, please contact Alexandria Rodriguez via email at alexandria.rodriguez@sanjoseca.gov.
Mar 24, 2024
Full Time
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The Police Data Specialist (PDS) position is an entry level training position in the Operations Support Services Division (O.S.S.D.) of the Police Department. Under close supervision, Police Data Specialists learn to perform specialized technical work utilizing automated law enforcement information systems that lend support to sworn personnel and other department members. Duties include complex data input and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required. O.S.S.D. operates 24 hours per day, 7 days per week. The Police Department provides a six-month training program. During a one-year probationary period, incumbents complete the training program and a subsequent six months of on-the-job training. This includes but is not limited to a demonstrated proficiency of all aspects of Operations Support Services Division's responsibilities. While on probation, candidate performance is rated on a daily basis by experienced Police Data Specialists, Senior Police Data Specialists and/or other supervisors. Those who pass probation receive a pass/fail proficiency examination. Upon passing the examination, incumbents will be promoted to the position of Police Data Specialist II. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. For more information about Police department, OSSD unit, CLICK HERE The workweek may consist of four workdays of 10.5 hours followed by 3 consecutive days off or five workdays of 8.5 hours followed by 2 consecutive days off. Each workday includes two paid 15 minute breaks and a 1/2 hour unpaid meal breaks. OSSD employees wear uniforms. This position is eligible for a uniform allowance which will not exceed $500.00 annually. Payments shall be made during the first two (2) pay periods of each month, in the amount of $20.83 per biweekly pay period. Trainees are expected to purchase and begin wearing their uniforms by the start of the 16th week of training. Trainees are rotated through different units of OSSD and will be assigned to various shifts (Day, Swing and Midnight) and days off. New PDS's should expect to work night shifts, weekends and holidays. A shift differential of $2.25 per hour for Swing Shift and $2.50 per hour for Midnight shift is added to the base salary and compensatory time or pay will be granted for holiday work in accordance with the memorandum of agreement between the City of San Jose and the Municipal Employees Federation. After training, PDS's bid for assignments, shifts (day, swing or midnight) and days off every six months in order of seniority as a Police Data Specialist. Senior employees typically select preferred shifts and days off and may have the option of a five day work week and/or alternate start times available to them. New employees may work nights, weekends and holidays for several years before they attain the seniority required to bid for more desirable assignments, shifts, days off and/or start times. Education and Experience Police Data Specialist I Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate). Police Data Specialist II Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND one (1) year of experience in which the major assignment was the entry and retrieval of law enforcement data and identification information through a full range of automated police information systems. Background: Pass personal background investigation as required by the Police Department Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and answers to the job-specific questions. Only those candidates whose backgrounds best match the positions will be forwarded to the next phase of the selection process, which includes an Employment Orientation, Computer practical (Criticall) and oral interview. Applicants deemed most competitive after oral interviews will be required to pass a police background investigation, which includes polygraph, and psychological screening. Employment Informational Orientation : Attendance to the Employment Orientation is MANDATORY . The Employment Orientation is informational only and provides applicants with more details about the Operations Support Services Division and the Police Data Specialist position as well as information about the testing, Background Process and requirements. Date: TBD CRITICALL (COMPUTER PRACTICAL) EXAMINATION: The CritiCall for Police Data Specialist position is different from Public Safety Radio Dispatcher Trainee and Public Safety Communication Specialist position. During this phase, applicants will listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information utilizing a computer keyboard. Date: TBD Re-Take Test Date: TBD ORAL BOARD INTERVIEW - Start Date: February 3, 2025 *DATES ARE SUBJECT TO CHANGE IF NEEDED* If you have questions, comments or concerns about the recruitment, selection or hiring process, please contact Alexandria Rodriguez via email at alexandria.rodriguez@sanjoseca.gov.
TEXAS PARKS AND WILDLIFE
Texas, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brad Simpson, (806) 651-3012 PHYSICAL WORK ADDRESS: To Be Determined, Crosby, Dickens, Floyd, Garza, Hall, Kent, or Motley County NOTE: Must reside in one of the following counties - Crosby, Dickens, Floyd, Garza, Hall, Kent, or Motley County GENERAL DESCRIPTION: Under the direction of the DISTRICT 2 LEADER, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, and research duties associated with wildlife and habitat resources in Crosby, Dickens, Floyd, Garza, Hall, Kent, and Motley counties within the Rolling Plains ecological region of the Panhandle Wildlife District. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Develops comprehensive wildlife management plans for private landowners upon request. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles, and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); Required to conduct (without air sickness) low-level aerial fixed wing aircraft and helicopter surveys. TPWD employees are required to comply with aircraft weight restrictions. Weight limit restrictions prohibit flight with passengers that weigh in excess of 300 pounds. Must meet weight restrictions to accomplish annual low-level aerial surveys. NOTE: Retention of position contingent upon meeting and maintaining physical requirements. ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with native warm season grass restoration; Experience with grazing regimes utilized for domestic livestock; Experience working with rural landowners; Experience working with upland game birds; Experience with big game management; Experience working with nongame, threatened, and/or endangered species; Experience working with waterfowl and other migratory game birds. Licensure: Current National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II certification. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to private lands; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; Knowledge of basic ecosystem management with emphasis on watershed management and its impact on wildlife, their habitat, and water resources; NRS I: Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in effective verbal and written communication; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans for cooperators in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to operate field equipment such as tractors, shredders, ATVs, etc. Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to supervise projects as assigned; Ability to understand the planning process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 24, 2024, 11:59:00 PM
Mar 28, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Natural Resources Specialist I-V Army 92W Natural Resources Specialist I-V Navy AG, 180X, 680X Natural Resources Specialist I-V Coast Guard MST, MSSR, OAR15 Natural Resources Specialist I-V Marine Corps 6842, 6862, 6802, 8831 Natural Resources Specialist I-V Air Force 1W0X1, 9S100, 15WX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brad Simpson, (806) 651-3012 PHYSICAL WORK ADDRESS: To Be Determined, Crosby, Dickens, Floyd, Garza, Hall, Kent, or Motley County NOTE: Must reside in one of the following counties - Crosby, Dickens, Floyd, Garza, Hall, Kent, or Motley County GENERAL DESCRIPTION: Under the direction of the DISTRICT 2 LEADER, this position is responsible for performing the professional planning and implementation of natural resource management, monitoring, and research duties associated with wildlife and habitat resources in Crosby, Dickens, Floyd, Garza, Hall, Kent, and Motley counties within the Rolling Plains ecological region of the Panhandle Wildlife District. Provides technical assistance and public outreach programs to the general public, private landowners/land managers, sportsmen, and new constituencies. Develops comprehensive wildlife management plans for private landowners upon request. Disseminates information to the general public through news releases, radio/TV interviews, program presentations, and other public outreach and educational opportunities. Performs administrative duties and prepares technical reports, popular articles, and professional journal publications. Responsible in assigned area for public relations and educational/extension efforts to involve private citizens and organizations in support of Texas Parks and Wildlife Department (TPWD) programs. Identifies public hunting and non-consumptive use opportunities on public and private lands. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Natural Resources Specialist (NRS) I salary will be commensurate with experience and/or completion of an advanced degree. Current TPWD NRS I-III employees may apply for this position at their current classification title and at the established Wildlife Division salary rate. Career Ladder progression is available dependent upon business need. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree preferably in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resources Management. Major coursework from Bachelor's or post-Bachelor's degree programs must include a minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods. Experience: NRS I: No experience required; NRS II: Two years relevant experience; NRS III: Six years relevant experience. Licensure: If driving is required, applicant must possess a valid State driver's license; Must possess or be able to obtain, within one year of employment, the National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II (FFT II) certification. NOTE: Retention of position contingent upon obtaining and maintaining required license and certification. Physical Requirements: Must be able to pass, within one year of employment, the FFT II moderate duty physical fitness standard (walk 2 miles with a 25 lb. pack in 30 minutes or less) OR the arduous duty physical fitness standard (walk 3 miles with 45 lb. pack in 45 minutes or less); Required to conduct (without air sickness) low-level aerial fixed wing aircraft and helicopter surveys. TPWD employees are required to comply with aircraft weight restrictions. Weight limit restrictions prohibit flight with passengers that weigh in excess of 300 pounds. Must meet weight restrictions to accomplish annual low-level aerial surveys. NOTE: Retention of position contingent upon meeting and maintaining physical requirements. ACCEPTABLE SUBSTITUTIONS: Education: NRS I-II-III: Current Associate Wildlife Biologist certification OR current Certified Wildlife Biologist certification issued by the Wildlife Society may substitute for the required minimum of 24 hours in Wildlife/Habitat Conservation, Wildlife/Natural Resources Management, Wildlife Biology, and/or Research Methods from Bachelor's or post-Bachelor's degree program. Experience: NRS II and III ONLY: Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for one year of the required experience; NRS II and III ONLY: Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Wildlife Ecology, Range and Wildlife Management, or closely related field in Natural Resource Management may substitute for two years of the required experience. PREFERRED QUALIFICATIONS: Experience: Experience with native warm season grass restoration; Experience with grazing regimes utilized for domestic livestock; Experience working with rural landowners; Experience working with upland game birds; Experience with big game management; Experience working with nongame, threatened, and/or endangered species; Experience working with waterfowl and other migratory game birds. Licensure: Current National Wildfire Coordinating Group's (NWCG) Fire Fighter Type II certification. KNOWLEDGE, SKILLS AND ABILITIES: NRS I-III: Knowledge of the basic life history, ecology and management needs of wildlife species and their habitats indigenous to the ecological region with particular emphasis relating to private lands; Knowledge of general farm and ranching practices and their impacts on wildlife species and their habitats; Knowledge of wildlife and habitat inventory and monitoring techniques for the ecological region; Knowledge of basic ecosystem management with emphasis on watershed management and its impact on wildlife, their habitat, and water resources; NRS I: Skill in using MS Word, Excel, PowerPoint, Access, and Outlook; Skill in effective verbal and written communication; Skill in using statistical analysis programs; Skill in operating GIS/GPS systems and other mobile applications; Skill in collecting scientific data; Skill in coordinating with the public, universities, department personnel, and other governmental agencies; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; NRS II: Skills of NRS I; PLUS: Skill in collecting and analyzing scientific data; Skill in applying common habitat enhancement techniques; Skill in conducting conservation outreach programs; Skill in developing comprehensive wildlife management plans for cooperators in the ecological region; Skill in plant identification; NRS III: Skills of NRS II; PLUS: Skill in supervising projects as assigned; Skill in planning, assigning and/or supervising the work of others; Skill in communicating with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Skill in research planning and design; Skill in identifying and developing potential solutions to resource related issues; NRS I: Ability to apply common habitat enhancement techniques; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to conduct conservation outreach programs; Ability to operate field equipment such as tractors, shredders, ATVs, etc. Ability to communicate with the general public and agency staff on a broad range of fish, wildlife, and habitat issues; Ability to identify important wildlife plants; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) natural resources work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; NRS II: Abilities of NRS I; PLUS: Ability to supervise projects as assigned; Ability to understand the planning process; Ability to perform complex (journey-level) natural resources work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; NRS III: Abilities of NRS II; PLUS: Ability to apply advanced habitat enhancement techniques; Ability to train others; Ability to participate in local, regional, and statewide conservation planning efforts; Ability to perform highly complex (senior-level) natural resources work; Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment. WORKING CONDITIONS: Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to travel 20% with possible overnight stays; May be required to operate State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 24, 2024, 11:59:00 PM
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION Applications are available online beginning Friday, March 1, 2024, through 4:30 pm, Friday, March 29, 2024. SALARY INFORMATION: Grade I - $2,334.72 - $3,173.36 Bi-Weekly Grade II - $2,517.60 - $3,418.72 Bi-Weekly EXAMPLES OF DUTIES Under general supervision, ensures compliance with federal, state, county and local laws and regulations pertaining to airport operations and noise management; responds to aircraft or other emergencies and assists in evaluation, development, and communication of airport emergency practices, procedures, operations and policies; serves as Airport liaison with tenants, City departments, FAA/TSA staff, other agencies, contractors, and community on airport operations, noise and other issues; effectively train employees and tenants on airport procedures; coordinates special projects, events and programs; assists with airfield, terminal and facilities inspections; conducts, coordinates and maintains various Airport programs; collects, reviews, analyzes and ensures the accuracy of community noise data; investigates and initiates appropriate action regarding violation of the City's Airport Noise Compatibility ordinance; produces Airport related literature and promotional materials, technical publications and directories; may assist in the supervising of employees; utilize SharePoint management system; assist with wildlife hazard management plan; oversees an access control office in compliance with 49 CFR 1542.207-1542.211; performs other related duties as required. REQUIREMENTS TO FILE Bachelor's degree from an accredited college or university in Aviation Management, Public Administration, or a closely related field (proof required)* AND Two years of paid, full-time equivalent experience in airport operations, noise abatement, airport security, and/or access control. Opportunities for Substitution of Education Additional paid, full-time equivalent experience in airport operations, airline operations, noise management, or airport security, and/or access control offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of federal and state regulations pertaining to airport operations, airport security and/or noise management; Knowledge of Code 14 of Federal Aviation Regulation 139 (FAR139), Federal Aviation Regulation Part 150 (FAR150) or Part 161 (FAR161), 49 Code of Federal Regulation 1542 (49 CFR 1542) or California Code of Regulations, Title 21, sections 5000 - 5090; Ability to use a personal computer including Microsoft Office software; Ability to pass the airfield written and practical driving examinations as required prior to completion of probation; Ability to comprehend written technical material; Ability to effectively communicate verbally and in writing; Ability to pass FAA Transportation Security Administration (TSA) mandated background check and maintain security clearance as required by federal law. Willingness to work irregular hours, overtime, weekend and/or holiday hours. A valid driver's license must be submitted to the hiring department at the time of the selection. SELECTION PROCEDURE Application and Supplemental Application.......................................................................Qualifying Appraisal Interview (May include a writing exercise)......................................................100% A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on analysis of exam results. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Screening of applicants will be conducted based on application and required supplemental application submitted. Only those candidates showing the strongest backgrounds based on comparative analysis will be invited to the examination process. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open-competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.) If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. G46AN-24 AOS:TJ CSC 02/28/2024Closing Date/Time: 3/29/2024 4:30 PM Pacific
Mar 07, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 1, 2024, through 4:30 pm, Friday, March 29, 2024. SALARY INFORMATION: Grade I - $2,334.72 - $3,173.36 Bi-Weekly Grade II - $2,517.60 - $3,418.72 Bi-Weekly EXAMPLES OF DUTIES Under general supervision, ensures compliance with federal, state, county and local laws and regulations pertaining to airport operations and noise management; responds to aircraft or other emergencies and assists in evaluation, development, and communication of airport emergency practices, procedures, operations and policies; serves as Airport liaison with tenants, City departments, FAA/TSA staff, other agencies, contractors, and community on airport operations, noise and other issues; effectively train employees and tenants on airport procedures; coordinates special projects, events and programs; assists with airfield, terminal and facilities inspections; conducts, coordinates and maintains various Airport programs; collects, reviews, analyzes and ensures the accuracy of community noise data; investigates and initiates appropriate action regarding violation of the City's Airport Noise Compatibility ordinance; produces Airport related literature and promotional materials, technical publications and directories; may assist in the supervising of employees; utilize SharePoint management system; assist with wildlife hazard management plan; oversees an access control office in compliance with 49 CFR 1542.207-1542.211; performs other related duties as required. REQUIREMENTS TO FILE Bachelor's degree from an accredited college or university in Aviation Management, Public Administration, or a closely related field (proof required)* AND Two years of paid, full-time equivalent experience in airport operations, noise abatement, airport security, and/or access control. Opportunities for Substitution of Education Additional paid, full-time equivalent experience in airport operations, airline operations, noise management, or airport security, and/or access control offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of federal and state regulations pertaining to airport operations, airport security and/or noise management; Knowledge of Code 14 of Federal Aviation Regulation 139 (FAR139), Federal Aviation Regulation Part 150 (FAR150) or Part 161 (FAR161), 49 Code of Federal Regulation 1542 (49 CFR 1542) or California Code of Regulations, Title 21, sections 5000 - 5090; Ability to use a personal computer including Microsoft Office software; Ability to pass the airfield written and practical driving examinations as required prior to completion of probation; Ability to comprehend written technical material; Ability to effectively communicate verbally and in writing; Ability to pass FAA Transportation Security Administration (TSA) mandated background check and maintain security clearance as required by federal law. Willingness to work irregular hours, overtime, weekend and/or holiday hours. A valid driver's license must be submitted to the hiring department at the time of the selection. SELECTION PROCEDURE Application and Supplemental Application.......................................................................Qualifying Appraisal Interview (May include a writing exercise)......................................................100% A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on analysis of exam results. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Screening of applicants will be conducted based on application and required supplemental application submitted. Only those candidates showing the strongest backgrounds based on comparative analysis will be invited to the examination process. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open-competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.) If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. G46AN-24 AOS:TJ CSC 02/28/2024Closing Date/Time: 3/29/2024 4:30 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description Salary: Fire Prevention Specialist I: $ 6,355 - $7,725 per month Fire Prevention Specialist II: $7,007 - $8,518 per month The current vacancy is for a Fire Prevention Specialist I full-time position in the Fire Department. This recruitment requires that a resume and fire certifications be uploaded with the application to be considered complete. This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on M onday, November 14 , 2022 at 5:00 p.m. . Applications received after November 14, 2022 , may not be considered. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Essential Job Functions The Fire Prevention Specialist I-II is responsible for providing a variety of technical and professional work in support of the Fire Prevention Division within the Fire Department. Depending on assignment, work includes code enforcement and outreach activities promoting the preservation of life and property, including field inspection, plans examination, data research and analysis, community preparedness and education programs and activities. SUPERVISION RECEIVED AND EXERCISED : Receives supervision from the Fire Marshal. Fire Prevention Specialist II may provide technical and functional direction over Fire Prevention Specialist I and/or Fire Prevention Interns. Essential functions, as defined under the Americans with Disabilities Act, may include the following typical duties and responsibilities, knowledge, skills, and other characteristics for this classification. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Performs existing construction/equipment plan reviews and indicates necessary corrections for fire protection/life safety systems; ensures plans meet the requirements of related federal, state, and local fire protection, life safety codes, regulations and restrictions; Interprets and explains requirements and restrictions relative to fire/life safety codes, ordinances, regulations, policies and procedures to residents, visitor, and businesses; reviews alternative methods to comply with requirements and restrictions; Inspects routine new construction and existing businesses for fire hazards, proper operation of suppression devices, adequacy of fire escapes and exits, and general compliance with fire codes; Inspects installed fire protection systems, fire alarm systems and automatic fire suppression systems; observes fire flows; coordinates work with other local agencies; Prepares notices for code violations; conducts follow-up inspections to ensure corrections have been made and issues permits; issues citations when necessary and closes structures which are declared a fire hazard; Assists in training Fire Department Suppression personnel related to promoting life safety services, community education, and the enforcement of codes and standards of Fire Operations occupancy inspections; Conducts research, analyzes data, compiles information and writes comprehensive technical reports on inspections and actions taken with respect to fire prevention; Works collaboratively with Fire Department, Building Department, City Attorney's Office, Code Enforcement staff, other governmental agencies, and related personnel on a variety of fire and life safety prevention inspection, enforcement and outreach activities; Maintains up-to-date records, writes detailed reports, and maintain related files; Participates in a variety of special projects related to life safety activities; Responds to basic complaints from the general public; investigates complaints and resolve, or assist in resolving matters; Performs a variety of administrative, operational, research and analytical duties in support of life safety programs; develop reports and recommend changes to policies and procedures; Provides administrative and logistical support on a variety of department and City special events as assigned; May attend courses to learn fire investigation techniques; May assist as a Fire Investigator Trainee on investigations with the Fire Marshal; Regularly and predictably attend work, and Perform related duties as assigned. K NOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge and/or skill required. Knowledge of: Accepted safety standards and methods of building construction; California Fire and Building Codes and National Fire Protection Association (NFPA) Standards; Pertinent Federal, State, and local rules, regulations, and ordinances including El Segundo Fire Department Standard Operating Procedures, General Orders, and Administrative Guidelines; Principles and techniques of municipal life safety services work including fire prevention, code enforcement, community preparedness, and emergency planning activities; Research methods and sources of information related to fire and safety inspection work; Fire protection and alarm systems, and building construction; Principles and guidelines of public education, community, and customer relations; Modern office practices, procedures, methods, equipment and software; and English usage, spelling, grammar, and punctuation. Skill in: Interpreting and applying fire and life safety codes and standards; Organizing, coordinating assigned work, and report work progress; Applying technical knowledge; Analyzing problems and develop logical solutions; Promoting life safety programs and principles; Effectively enforcing a variety of life safety and fire prevention codes; Gaining compliance through professionalism and education; Reading and interpreting building plans, specifications, and building codes; Performing mathematical calculations; Organization and time-management; Communicating clearly and concisely, both orally and in writing; Working creatively and collaboratively; Regularly and predictably attend work; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; and Establishing and maintaining cooperative working relationship with those contacted in the course of work. This position may be required to work overtime. Qualifications A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: FIRE PREVENTION SPECIALIST I: Experience: One (1) year experience in fire prevention/inspection is required. Education: Associate degree in Fire Science or a related field and completion of State Fire Prevention 1A and 1B classes are required. Licensing/Certification Requirements: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and acceptable driving record are required. Certification as California State Fire Prevention Officer or I.C.C. Fire Inspector I must be completed within 1 year from date of appointment. FIRE PREVENTION SPECIALIST II: Experience: Three (3) years’ experience in fire prevention/inspection is required. Education: Associate degree in Fire Science or a related field. A Bachelor’s degree in the construction trades, fire administration, public administration or related field is desirable. Licensing/Certification Requirements: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and acceptable driving record are required. Certification as California State Fire Protection Specialist or I.C.C. Fire Inspector II must be completed within 1 year from date of appointment. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Working Conditions: Regularly required to climb ladders. Occasionally required to lift and/or carry up to 50 pounds. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging CITY EMPLOYEES ASSOCIATION (CEA) Benefit Summary - Effective 5/17/2019 PERS Retirement : Tier I-2%@55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members. Tier I and II members single highest year coordinated with Social Security and Medicare. Employee required contribution is 8% of pensionable income. PERS 2%@62 for new employees/members hired on or after 1/1/13 have three year average coordinated with Social Security and Medicare and payment of 50% of normal cost (6.75%). Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Retiree Medical: City offers paid retiree medical insurance at same rate as active employees. Medical Insurance : $1,600 per month for employee and dependents' medical insurance under PERS. Educational Incentive : Up to $334.21 for B.A. if job doesn't require it. Must be approved by Department Head. Future employees hired on or after May 10, 2017 not eligible. Optical/Dental/Life/AD&D : $135 per month City contribution. Employee & eligible dependents may be covered for optical and dental. $30,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. AD&D insurance policies provided for employees. Flex Plan : Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. State Disability Insurance : Coverage provided through State Employment Development Department for short-term disability. Costs borne by union employees. Long-Term Disability: City provides fully-paid LTD insurance. Continuance of 66 2/3% of first $9750 of employee's salary after a 60-day waiting period. Applies to non-job related occurrences. Work Schedule: 9/80 with alternating Fridays off. Holidays : 11 fixed paid holidays plus 1 day of personal leave/floating holiday per year. Vacation Leave : 96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 15 years): 176 hours (16+ years). Leave can be used after 6 months of service. Annual cash conversion option. Sick Leave : 8 hours per month. 100% payment for accrual over 600 hours and percentage of unused leave paid upon retirement or separation. Bereavement Leave: Three (3) working days [one workweek where travel is 500 miles or more] for qualifying incident. Tuition Reimbursement : Up to $1,750 per year for tuition and books. Longevity Pay: Up to $66.84/mo for 5 yrs of service; Up to $133.68 for 10 yrs of service; Up to $200.53/mo for 15 yrs of service. Future employees hired on or after May 10, 2017 not eligible. Uniform Allowance : Dollar amount varies for specific classes. Other : Voluntary participation in Credit Union; Long-Term Care (premiums paid by employee); Mission Sqaure 457 Deferred Compensation Program; Payroll Direct Deposit. Revised: 12/12; 2/13; 1/14; 2/15; 8/16; 5/17;5/19; 8/22 Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description Salary: Fire Prevention Specialist I: $ 6,355 - $7,725 per month Fire Prevention Specialist II: $7,007 - $8,518 per month The current vacancy is for a Fire Prevention Specialist I full-time position in the Fire Department. This recruitment requires that a resume and fire certifications be uploaded with the application to be considered complete. This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on M onday, November 14 , 2022 at 5:00 p.m. . Applications received after November 14, 2022 , may not be considered. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Essential Job Functions The Fire Prevention Specialist I-II is responsible for providing a variety of technical and professional work in support of the Fire Prevention Division within the Fire Department. Depending on assignment, work includes code enforcement and outreach activities promoting the preservation of life and property, including field inspection, plans examination, data research and analysis, community preparedness and education programs and activities. SUPERVISION RECEIVED AND EXERCISED : Receives supervision from the Fire Marshal. Fire Prevention Specialist II may provide technical and functional direction over Fire Prevention Specialist I and/or Fire Prevention Interns. Essential functions, as defined under the Americans with Disabilities Act, may include the following typical duties and responsibilities, knowledge, skills, and other characteristics for this classification. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Performs existing construction/equipment plan reviews and indicates necessary corrections for fire protection/life safety systems; ensures plans meet the requirements of related federal, state, and local fire protection, life safety codes, regulations and restrictions; Interprets and explains requirements and restrictions relative to fire/life safety codes, ordinances, regulations, policies and procedures to residents, visitor, and businesses; reviews alternative methods to comply with requirements and restrictions; Inspects routine new construction and existing businesses for fire hazards, proper operation of suppression devices, adequacy of fire escapes and exits, and general compliance with fire codes; Inspects installed fire protection systems, fire alarm systems and automatic fire suppression systems; observes fire flows; coordinates work with other local agencies; Prepares notices for code violations; conducts follow-up inspections to ensure corrections have been made and issues permits; issues citations when necessary and closes structures which are declared a fire hazard; Assists in training Fire Department Suppression personnel related to promoting life safety services, community education, and the enforcement of codes and standards of Fire Operations occupancy inspections; Conducts research, analyzes data, compiles information and writes comprehensive technical reports on inspections and actions taken with respect to fire prevention; Works collaboratively with Fire Department, Building Department, City Attorney's Office, Code Enforcement staff, other governmental agencies, and related personnel on a variety of fire and life safety prevention inspection, enforcement and outreach activities; Maintains up-to-date records, writes detailed reports, and maintain related files; Participates in a variety of special projects related to life safety activities; Responds to basic complaints from the general public; investigates complaints and resolve, or assist in resolving matters; Performs a variety of administrative, operational, research and analytical duties in support of life safety programs; develop reports and recommend changes to policies and procedures; Provides administrative and logistical support on a variety of department and City special events as assigned; May attend courses to learn fire investigation techniques; May assist as a Fire Investigator Trainee on investigations with the Fire Marshal; Regularly and predictably attend work, and Perform related duties as assigned. K NOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge and/or skill required. Knowledge of: Accepted safety standards and methods of building construction; California Fire and Building Codes and National Fire Protection Association (NFPA) Standards; Pertinent Federal, State, and local rules, regulations, and ordinances including El Segundo Fire Department Standard Operating Procedures, General Orders, and Administrative Guidelines; Principles and techniques of municipal life safety services work including fire prevention, code enforcement, community preparedness, and emergency planning activities; Research methods and sources of information related to fire and safety inspection work; Fire protection and alarm systems, and building construction; Principles and guidelines of public education, community, and customer relations; Modern office practices, procedures, methods, equipment and software; and English usage, spelling, grammar, and punctuation. Skill in: Interpreting and applying fire and life safety codes and standards; Organizing, coordinating assigned work, and report work progress; Applying technical knowledge; Analyzing problems and develop logical solutions; Promoting life safety programs and principles; Effectively enforcing a variety of life safety and fire prevention codes; Gaining compliance through professionalism and education; Reading and interpreting building plans, specifications, and building codes; Performing mathematical calculations; Organization and time-management; Communicating clearly and concisely, both orally and in writing; Working creatively and collaboratively; Regularly and predictably attend work; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; and Establishing and maintaining cooperative working relationship with those contacted in the course of work. This position may be required to work overtime. Qualifications A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: FIRE PREVENTION SPECIALIST I: Experience: One (1) year experience in fire prevention/inspection is required. Education: Associate degree in Fire Science or a related field and completion of State Fire Prevention 1A and 1B classes are required. Licensing/Certification Requirements: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and acceptable driving record are required. Certification as California State Fire Prevention Officer or I.C.C. Fire Inspector I must be completed within 1 year from date of appointment. FIRE PREVENTION SPECIALIST II: Experience: Three (3) years’ experience in fire prevention/inspection is required. Education: Associate degree in Fire Science or a related field. A Bachelor’s degree in the construction trades, fire administration, public administration or related field is desirable. Licensing/Certification Requirements: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and acceptable driving record are required. Certification as California State Fire Protection Specialist or I.C.C. Fire Inspector II must be completed within 1 year from date of appointment. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. Working Conditions: Regularly required to climb ladders. Occasionally required to lift and/or carry up to 50 pounds. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging CITY EMPLOYEES ASSOCIATION (CEA) Benefit Summary - Effective 5/17/2019 PERS Retirement : Tier I-2%@55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members. Tier I and II members single highest year coordinated with Social Security and Medicare. Employee required contribution is 8% of pensionable income. PERS 2%@62 for new employees/members hired on or after 1/1/13 have three year average coordinated with Social Security and Medicare and payment of 50% of normal cost (6.75%). Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Retiree Medical: City offers paid retiree medical insurance at same rate as active employees. Medical Insurance : $1,600 per month for employee and dependents' medical insurance under PERS. Educational Incentive : Up to $334.21 for B.A. if job doesn't require it. Must be approved by Department Head. Future employees hired on or after May 10, 2017 not eligible. Optical/Dental/Life/AD&D : $135 per month City contribution. Employee & eligible dependents may be covered for optical and dental. $30,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. AD&D insurance policies provided for employees. Flex Plan : Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. State Disability Insurance : Coverage provided through State Employment Development Department for short-term disability. Costs borne by union employees. Long-Term Disability: City provides fully-paid LTD insurance. Continuance of 66 2/3% of first $9750 of employee's salary after a 60-day waiting period. Applies to non-job related occurrences. Work Schedule: 9/80 with alternating Fridays off. Holidays : 11 fixed paid holidays plus 1 day of personal leave/floating holiday per year. Vacation Leave : 96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 15 years): 176 hours (16+ years). Leave can be used after 6 months of service. Annual cash conversion option. Sick Leave : 8 hours per month. 100% payment for accrual over 600 hours and percentage of unused leave paid upon retirement or separation. Bereavement Leave: Three (3) working days [one workweek where travel is 500 miles or more] for qualifying incident. Tuition Reimbursement : Up to $1,750 per year for tuition and books. Longevity Pay: Up to $66.84/mo for 5 yrs of service; Up to $133.68 for 10 yrs of service; Up to $200.53/mo for 15 yrs of service. Future employees hired on or after May 10, 2017 not eligible. Uniform Allowance : Dollar amount varies for specific classes. Other : Voluntary participation in Credit Union; Long-Term Care (premiums paid by employee); Mission Sqaure 457 Deferred Compensation Program; Payroll Direct Deposit. Revised: 12/12; 2/13; 1/14; 2/15; 8/16; 5/17;5/19; 8/22 Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
San Francisco, California, United States
Job Description and Duties Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, the supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Enterprise Support Branch (ESB) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the ESB is responsible for management and/or participation in special technical projects. The ITS I serves as a technical lead and project manager and advises and mentors less experienced staff in project management and works closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the ESB. The incumbent must demonstrate the ability to achieve a common understanding of a problem through identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-422637 Position #(s): 420-862-1402-901 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: San Francisco County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 422637 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Hands-on setup and troubleshooting experience with Mac OS. Ability to respond and manage all IT support tickets for Attorney General Executive staff. Ability to travel on short notice. Flexibliity to work extended huors on short notice. Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure (VDI). Experience with Virtual Private Network (VPN). Ability to prioritize work assignments and/or problem solutions to ensure completion within established timeframes. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2024
Mar 27, 2024
Full Time
Job Description and Duties Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, the supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Enterprise Support Branch (ESB) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the ESB is responsible for management and/or participation in special technical projects. The ITS I serves as a technical lead and project manager and advises and mentors less experienced staff in project management and works closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the ESB. The incumbent must demonstrate the ability to achieve a common understanding of a problem through identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-422637 Position #(s): 420-862-1402-901 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: San Francisco County Telework: Hybrid Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 422637 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-422637 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Hands-on setup and troubleshooting experience with Mac OS. Ability to respond and manage all IT support tickets for Attorney General Executive staff. Ability to travel on short notice. Flexibliity to work extended huors on short notice. Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure (VDI). Experience with Virtual Private Network (VPN). Ability to prioritize work assignments and/or problem solutions to ensure completion within established timeframes. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2024
CA DEPARTMENT OF JUSTICE
Fresno, California, United States
Job Description and Duties Under general direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Desktop Support Services Section (DSSS) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the DSSS manages and/or participates in special technical projects. The ITS I will serve as a technical lead and project manager and advise and mentor less experienced staff in project management while working closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the DSSS. The incumbent must demonstrate the ability to achieve a common understanding of a problem by identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-421449 Position #(s): 420-862-1402-004 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Fresno County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 421449 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure. Experience with Virtual Private Network. Ability to prioritize work assignments and/or problem solutions to ensure completion within established time frames. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters ) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research, and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2024
Mar 13, 2024
Full Time
Job Description and Duties Under general direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Desktop Support Services Section (DSSS) creates and maintains user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the DSSS manages and/or participates in special technical projects. The ITS I will serve as a technical lead and project manager and advise and mentor less experienced staff in project management while working closely with all DOJ technical staff, management, independent clients, and vendors for the betterment of the Department. The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the DSSS. The incumbent must demonstrate the ability to achieve a common understanding of a problem by identification of objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-421449 Position #(s): 420-862-1402-004 Working Title: Desktop Support Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 1 Work Location: Fresno County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 421449 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-421449 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience installing/troubleshooting various software including, but not limited to Windows 10, Windows 11, MS Office suite, Adobe, etc. Experience installing and troubleshooting hardware and peripherals. Experience with Virtual Desktop Infrastructure. Experience with Virtual Private Network. Ability to prioritize work assignments and/or problem solutions to ensure completion within established time frames. Ability to adapt to changes in priorities, work assignments, and other interactions. Ability to work independently on projects or assignments without close supervision or detailed instructions. Skill to communicate effectively in writing in a courteous, professional manner. Skill to read and comprehend written materials (e.g. references, memos, letters ) to apply information and determine appropriate courses of action. Skill to work with others to identify problems to seek improvements in IT and other work processes. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request. Provide a work assignment/project that you completed and demonstrated your ability to plan, research, and solve technical problems. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2024
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Interviews to be held Tuesday, April 23rd, 2024. (T o be considered for the April interview date, please submit your application no later than Friday, April 5th) Sheriff Service Technician I: $19.38 - $23.55 Sheriff Service Technician II: $21.33 - $25.92 Sheriff Service Technician III: $24.21 - $29.40 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Interviews to be held Tuesday, April 23rd, 2024. (T o be considered for the April interview date, please submit your application no later than Friday, April 5th) Sheriff Service Technician I: $19.38 - $23.55 Sheriff Service Technician II: $21.33 - $25.92 Sheriff Service Technician III: $24.21 - $29.40 Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff's Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required. CLASS CHARACTERISTICS : Sheriff Services Technician I This is the entry level class for Sheriff Services Technician work. Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff's records. Processes reports of a confidential nature in strict adherence to State and Department mandates. Requires keeping current on continuous changes and additions in report processing requirements, etc. Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public. Requires developing skills in handling citizen complaints in person and over the telephone. Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files. Sheriff Services Technician II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the department. Sheriff Services Technician III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties (Duties vary depending on assignment) Performs record checks for authorized agencies in strict accordance with the law. Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems. Fiscal accounting and departmental payroll. Performs sealing of records and records destruction in accordance with laws and other mandates. Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney. Trains or assists in training of personnel. Processing and maintenance of evidence and civil records. Transcribes, types, files and provides other clerical support duties. Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc. Minimum Qualifications Knowledge of: Sheriff Services Technician I/II/III Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures; modern office methods and practices including common software applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: Sheriff Services Technician I/II/III Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; prepare, maintain, and review documents, records and reports; exercise sound judgment with general policy guidelines; assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions; interpret and apply legislative and administrative laws, codes and regulations as directed; skill in typing accurately at a net rate of 60 words per minute; and establish and maintain effective working relationships with those contacted in the course of work. Education, Training, and Experience: Sheriff Services Technician I Equivalent to graduation from high school supplemented by college level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. Sheriff Services Technician II Three years of experience in a position comparable to a Sheriff Services Technician. In addition, candidates must demonstrate competency in technical work. Sheriff Services Technician III Five years of experience in a position comparable to a Sheriff Services Technician. In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Information Technology Department? The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment. Working with technology and innovation, ITD is leading digital transformation throughout the City and offers a supportive, fun, hard-working environment where you can make a difference in the community you serve! We are looking for someone who can: Skillfully work as a customer-oriented, critical thinker. Be resourceful and solve a variety of issues. Perform with a technical and professional awareness. Provide solutions using a detailed approach. Act in a highly ethical manner. Communicate both orally and in writing. What you will typically be responsible for: Receiving and working on daily IT requests from departmental staff. Responding to a variety of helpdesk tickets promptly. Providing effective resolutions to reported issues. Identifying and fixing general computer and software issues. A few reasons you might love this job: You will be working in a fast-paced learning environment. You will learn the complexities of information technology. You will be working in a team-oriented environment. You will have the ability to cultivate a strong work-life balance. A few challenges you might face in this job: You will need to have the ability to balance capacity with demand. You will need to manage your volume of work and be responsible for navigating competing priorities with challenging timelines. You will be responsible for providing effective responses and resolutions. Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information General Physical Ability: Using strength, endurance, flexibility, balance, and coordination Professional & Technical Expertise: Applying technical subject matter to the job Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Read the complete job description by clicking here: Information Systems Specialist I FLEXIBLE STAFFING Incumbents in the Information Systems Specialist I classification are eligible to promote to the Information Systems Specialist II classification in accordance with established City policy related to flexible staffing. Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education and Experience: An Associate's Degree from an accredited college or university in Information Technology, or a related field, and six months of hands-on experience in performing analysis, installation, and support of microcomputer hardware and software. OR Two (2) years of responsible work experience in performing analysis, installation, and support of microcomputer hardware and software. LICENSE REQUIREMENT: Possession of a valid California Driver's License. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Desirable Qualifications: Experience with Windows operating systems. Experience with ServiceNow and Active Directory. Experience with a focus on customer service. Experience with the procurement of new equipment and software. Experience with PC and laptop configuration. Experience with Microsoft and Office 365 programs. Microsoft MCP or other relevant certification. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of April 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & possible Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Jessica Daubenmire-Chambers at jdaubenmire-chambers@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/5/2024 11:59 PM Pacific
Mar 22, 2024
Full Time
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Information Technology Department? The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment. Working with technology and innovation, ITD is leading digital transformation throughout the City and offers a supportive, fun, hard-working environment where you can make a difference in the community you serve! We are looking for someone who can: Skillfully work as a customer-oriented, critical thinker. Be resourceful and solve a variety of issues. Perform with a technical and professional awareness. Provide solutions using a detailed approach. Act in a highly ethical manner. Communicate both orally and in writing. What you will typically be responsible for: Receiving and working on daily IT requests from departmental staff. Responding to a variety of helpdesk tickets promptly. Providing effective resolutions to reported issues. Identifying and fixing general computer and software issues. A few reasons you might love this job: You will be working in a fast-paced learning environment. You will learn the complexities of information technology. You will be working in a team-oriented environment. You will have the ability to cultivate a strong work-life balance. A few challenges you might face in this job: You will need to have the ability to balance capacity with demand. You will need to manage your volume of work and be responsible for navigating competing priorities with challenging timelines. You will be responsible for providing effective responses and resolutions. Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information General Physical Ability: Using strength, endurance, flexibility, balance, and coordination Professional & Technical Expertise: Applying technical subject matter to the job Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Read the complete job description by clicking here: Information Systems Specialist I FLEXIBLE STAFFING Incumbents in the Information Systems Specialist I classification are eligible to promote to the Information Systems Specialist II classification in accordance with established City policy related to flexible staffing. Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education and Experience: An Associate's Degree from an accredited college or university in Information Technology, or a related field, and six months of hands-on experience in performing analysis, installation, and support of microcomputer hardware and software. OR Two (2) years of responsible work experience in performing analysis, installation, and support of microcomputer hardware and software. LICENSE REQUIREMENT: Possession of a valid California Driver's License. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Desirable Qualifications: Experience with Windows operating systems. Experience with ServiceNow and Active Directory. Experience with a focus on customer service. Experience with the procurement of new equipment and software. Experience with PC and laptop configuration. Experience with Microsoft and Office 365 programs. Microsoft MCP or other relevant certification. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of April 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & possible Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Jessica Daubenmire-Chambers at jdaubenmire-chambers@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/5/2024 11:59 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Correctional Tech I: $18.95 - $23.05 Correctional Tech II: $20.92 - $25.42 Correctional Tech III: $23.66 - $28.75 We are recruiting to fill a current vacancy and to establish a list for future openings. DEFINITION: Under general supervision, performs a variety of technical and clerical duties of moderate difficulty and support duties associated with the intake and release of prisoners in the County Jail system; to enter all pertinent information into the computerized booking system; to operate and monitor communications and security equipment; to provide public reception, access and assistance as required; and perform related duties as assigned. DISTINGUISHING CHARACTERISTICS: Correctional Technician I: This is the entry level class for the Correctional Technician series. Incumbents are required to perform a combination of clerical functions and some limited responsibilities associated with Correctional Officers. Assignment require basic knowledge of Sheriff’s Department policies and procedures related to jail operations, booking procedures, penal codes, and Title 15. Correctional Technician II: This is the journey level position within the series. In addition to the above, incumbent will be assigned to more increasingly difficult tasks within the department. Incumbents may assist in training and guiding subordinates. Correctional Technician III: This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgement in scheduling and coordination of office activities, and other Correctional Technicians and their assignments. Incumbents are responsible for more complex work assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties Duties may include, but are not limited to, the following: Processes new prisoners from paper work provided by law enforcement officer or the courts. Gathers and enters prisoners arrest information into the computerized booking system; prepares and routes computer-generated booking reports and information to the proper destination or as requested. Inventories and secures inmates personal property and monies. Completes files, logs, charts and other documents associated with jail booking activities. Determines bail for arrestees as set by the Superior Court. Assists in coordinating booking issues and activities with other county departments and agencies, including the courts, probation, public defender’s office, and the District attorney’s office. Controls traffic into and out of the jail facility by operating the jail security doors in accordance with security and safety policies and procedures; monitors jail security cameras. Receives and documents visitors; ascertains nature of, or legality of visit. Monitors radio communication among jail personnel; operates jail phone system and paging system. Minimum Qualifications Knowledge of : Pertinent federal, state, and county, laws, codes, ordinances, regulations, policies and procedures; Record-keeping, report preparation and filing systems and methods; Correct English usage, including spelling, grammar, punctuation and vocabulary; Modern office practices and technology, including the use of computers for word and data processing; Basic arithmetic and bookkeeping. Ability to : Learn, understand, interpret and apply pertinent laws, ordinances, regulations, policies and procedures; Learn jail/corrections facilities practices and procedures, including the operation of security equipment; Learn legal terminology; Understand and follow oral and written directions/communications; Gather complete, accurate and relevant information of a personal and confidential nature from written and oral communications; Determine appropriate responses to situations involving the custody and security of jail inmates; Work effectively under stress; react calmly and professionally in potentially dangerous situations; Communicate tactfully and effectively with the public and others; Communicate clearly and concisely, both orally and in writing; Perform clerical and bookkeeping duties; Perform multiple tasks simultaneously, and work effectively despite frequent interruptions; Operate telephone system in a professional, courteous manner; Safely operate basic office equipment and security equipment; Use computers effectively for word and data processing; Type or word process accurately at a speed necessary for successful job performance; Maintain accurate records and files; Prepare clear and concise reports, records and other written materials; Perform required mathematical computations accurately. Education, Training, and Experience: Correctional Technician I: Equivalent to graduation from high school. Must be computer literate. Correctional Technician II: Three (3) years of experience in a position comparable to a Correctional Technician I. In addition, candidates must demonstrate competency in technical work. Correctional Technician III: Two (2) years of experience in a position comparable to a Correctional Technician II. In addition, candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Must possess a California driver’s license and have a satisfactory driving record. Will be required to pass a thorough background investigation. PHYSICAL DEMANDS: Mobility to work in a standard office environment, use standard office equipment and attend off-site meetings; physical ability to sit or otherwise remain stationary at work post for long periods of time; manual dexterity to use standard office equipment and supplies and to manipulate both single sheets of paper and large document holders (binders, manuals, etc.); vision to read handwritten and printed materials and a computer screen; hearing and speech to communicate person and by telephone. May be required to work a rotation schedule and all shifts, including weekends and holidays. OTHER REQUIREMENTS: This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Mar 08, 2024
Full Time
Position Description Correctional Tech I: $18.95 - $23.05 Correctional Tech II: $20.92 - $25.42 Correctional Tech III: $23.66 - $28.75 We are recruiting to fill a current vacancy and to establish a list for future openings. DEFINITION: Under general supervision, performs a variety of technical and clerical duties of moderate difficulty and support duties associated with the intake and release of prisoners in the County Jail system; to enter all pertinent information into the computerized booking system; to operate and monitor communications and security equipment; to provide public reception, access and assistance as required; and perform related duties as assigned. DISTINGUISHING CHARACTERISTICS: Correctional Technician I: This is the entry level class for the Correctional Technician series. Incumbents are required to perform a combination of clerical functions and some limited responsibilities associated with Correctional Officers. Assignment require basic knowledge of Sheriff’s Department policies and procedures related to jail operations, booking procedures, penal codes, and Title 15. Correctional Technician II: This is the journey level position within the series. In addition to the above, incumbent will be assigned to more increasingly difficult tasks within the department. Incumbents may assist in training and guiding subordinates. Correctional Technician III: This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgement in scheduling and coordination of office activities, and other Correctional Technicians and their assignments. Incumbents are responsible for more complex work assignments and work with greater independence from close review. Incumbents may assist in training and guiding subordinates. Example of Duties Duties may include, but are not limited to, the following: Processes new prisoners from paper work provided by law enforcement officer or the courts. Gathers and enters prisoners arrest information into the computerized booking system; prepares and routes computer-generated booking reports and information to the proper destination or as requested. Inventories and secures inmates personal property and monies. Completes files, logs, charts and other documents associated with jail booking activities. Determines bail for arrestees as set by the Superior Court. Assists in coordinating booking issues and activities with other county departments and agencies, including the courts, probation, public defender’s office, and the District attorney’s office. Controls traffic into and out of the jail facility by operating the jail security doors in accordance with security and safety policies and procedures; monitors jail security cameras. Receives and documents visitors; ascertains nature of, or legality of visit. Monitors radio communication among jail personnel; operates jail phone system and paging system. Minimum Qualifications Knowledge of : Pertinent federal, state, and county, laws, codes, ordinances, regulations, policies and procedures; Record-keeping, report preparation and filing systems and methods; Correct English usage, including spelling, grammar, punctuation and vocabulary; Modern office practices and technology, including the use of computers for word and data processing; Basic arithmetic and bookkeeping. Ability to : Learn, understand, interpret and apply pertinent laws, ordinances, regulations, policies and procedures; Learn jail/corrections facilities practices and procedures, including the operation of security equipment; Learn legal terminology; Understand and follow oral and written directions/communications; Gather complete, accurate and relevant information of a personal and confidential nature from written and oral communications; Determine appropriate responses to situations involving the custody and security of jail inmates; Work effectively under stress; react calmly and professionally in potentially dangerous situations; Communicate tactfully and effectively with the public and others; Communicate clearly and concisely, both orally and in writing; Perform clerical and bookkeeping duties; Perform multiple tasks simultaneously, and work effectively despite frequent interruptions; Operate telephone system in a professional, courteous manner; Safely operate basic office equipment and security equipment; Use computers effectively for word and data processing; Type or word process accurately at a speed necessary for successful job performance; Maintain accurate records and files; Prepare clear and concise reports, records and other written materials; Perform required mathematical computations accurately. Education, Training, and Experience: Correctional Technician I: Equivalent to graduation from high school. Must be computer literate. Correctional Technician II: Three (3) years of experience in a position comparable to a Correctional Technician I. In addition, candidates must demonstrate competency in technical work. Correctional Technician III: Two (2) years of experience in a position comparable to a Correctional Technician II. In addition, candidates must demonstrate proficiency in administrative law enforcement procedures and processes. Special Requirements Must possess a California driver’s license and have a satisfactory driving record. Will be required to pass a thorough background investigation. PHYSICAL DEMANDS: Mobility to work in a standard office environment, use standard office equipment and attend off-site meetings; physical ability to sit or otherwise remain stationary at work post for long periods of time; manual dexterity to use standard office equipment and supplies and to manipulate both single sheets of paper and large document holders (binders, manuals, etc.); vision to read handwritten and printed materials and a computer screen; hearing and speech to communicate person and by telephone. May be required to work a rotation schedule and all shifts, including weekends and holidays. OTHER REQUIREMENTS: This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.