CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County IT Department is seeking qualified candidates to apply for the Information Security Manager position . The ideal candidate is driven by the mission to protect critical information assets and infrastructure, adept at navigating complex regulatory landscapes and implementing robust security measures to safeguard sensitive data . As a vital member of our organization, you will be instrumental in designing, implementing, and managing comprehensive security strategies to ensure the integrity and confidentiality of our systems and data . If you are passionate about serving the public interest through effective cybersecurity practices and possess the expertise to mitigate evolving threats, we encourage you to apply for this crucial role at Clark County. The IT Manager position at Clark County encompasses a vital leadership role within the organization, overseeing a specific area of expertise among four available specializations. The successful candidate will lead a dedicated team, collaborate with peers across specializations, and report to the Deputy CIOs and CIO, who work collectively on all facets of information technology. Further details regarding the responsibilities and scope of the role are outlined below. This posting is specifically for the role of IT Manager - Security Services. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is a management position and excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Mathematics, Business Administration, or a field related to the work AND five (5) years full-time experience in operating system design and development, acquisition, database or data communication development or similar information technology in a large, multi-processing environment, including two (2) years of supervisory/management experience. Equivalent combination of education and/or experience may be considered. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing/Certification: For Security Services: Certified Information Systems Security Professional or equivalent certifications. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, organizes, assigns, supervises, reviews, and evaluates the work of professional, technical support and operational staff. Recommends selection of staff; trains staff and provides for their professional development; administers discipline as required. Develops and implements goals, objectives, policies, procedures, and work standards for the division; prepares and administers the division's budget. Participates in long and short-term departmental strategic planning; maintains performance measurements toward meeting objectives of the departmental strategic plan. Maintains current knowledge of hardware and software options; recommends modifications and upgrades to management staff to improve effectiveness and efficiency of operation. Contributes to the overall quality of the division's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. Interacts with the other Division Managers of the department to ensure smooth and efficient customer service delivery of all products and services. Maintains accurate records and files; prepares user instructions, documentation, correspondence, and a variety of written materials. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to attend off-site meetings and visit various work sites. Technical Support Oversees systems administration and related support to the County's, department's or agency's large scale, multiple computer system; ensures that operating systems are current and optimal to meet the needs of customer departments. Oversees multi-shift, multi-processing multiple computer system operations, help desk and customer support, and data control functions. Oversees and provides first-level support for personal computer and network customer operational support and training activities; direct the installation of all County, departmental or agency personal computers and local area networks. Plans and evaluates data communication hardware and software requirements; directs purchase and installation of such equipment. Coordinates the installation of centralized computer hardware and such associated elements as power and cooling. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options; reviews all computer-related purchase requests prior to processing by Purchasing staff. Project Management Oversees information technology projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to supplement IT project activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for information technology projects. Ensures that quality assurance and security elements are incorporated into systems development projects. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the Enterprise IT strategic plan. Confers with County department representatives and members of other local agencies, regarding business needs, functional requirements and resource needs and recommends options. Determines project goals and requirements including size, scope, funding, IT and customer departmental staff and time frames needed to successfully initiate, implement and maintain information system projects. Determines project approach and develops detailed project plans, budgets, charters, and time schedules to successfully implement approved systems; communicates project requirements and assigns project phases to technical project teams. Identifies and selects vendors; negotiates vendor contracts and price agreements; writes and submits final project proposals to CIO and other senior management for review and approval. Application Support Oversees information technology business application projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to perform business application enhancement and maintenance activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for application enhancement and maintenance projects. Ensures that quality assurance and security elements are incorporated into application enhancement and maintenance projects. Monitors, tracks and reports on application effectiveness and availability. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the enterprise information technology strategic plan. Oversees the development of documentation and customer training to ensure the most effective and efficient use of systems and programs. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options. Security Services Develop and execute a comprehensive cybersecurity strategy aligned with the County’s business goals and risk tolerance. Lead and mentor a team of cybersecurity analysts and specialists, providing guidance, training, and support to ensure the team’s success. Oversee day-to-day security operations, including monitoring and incident response, to detect, respond to, and mitigate security threats. Develop and maintain cybersecurity policies, procedures, and standards that comply with relevant regulations and industry best practices. Conduct regular risk assessments and vulnerability assessments to identify and prioritize potential security risks and vulnerabilities. Promote a culture of security awareness and education throughout the County, ensuring all employees are well-informed about cybersecurity best practices. Ensure compliance with relevant cybersecurity regulations, standards, and frameworks and manage audit and assessment processes. Lead the incident response team in the event of security incidents or breaches, coordinating efforts to minimize impact and ensure proper resolution. Evaluate and manage third-party vendor security assessments and relationships to protect the County’s data and assets. Stay current with emerging cybersecurity technologies and trends and make recommendations for the acquisition and implementation of new security tools and solutions. Assists with managing the cybersecurity budget, allocating resources effectively to meet security objectives while ensuring cost-effectiveness. Prepare and present regular reports on the organization’s cybersecurity posture and key performance indicators to senior management. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/23/2024 5:01 PM Pacific
Apr 10, 2024
Full Time
ABOUT THE POSITION The Clark County IT Department is seeking qualified candidates to apply for the Information Security Manager position . The ideal candidate is driven by the mission to protect critical information assets and infrastructure, adept at navigating complex regulatory landscapes and implementing robust security measures to safeguard sensitive data . As a vital member of our organization, you will be instrumental in designing, implementing, and managing comprehensive security strategies to ensure the integrity and confidentiality of our systems and data . If you are passionate about serving the public interest through effective cybersecurity practices and possess the expertise to mitigate evolving threats, we encourage you to apply for this crucial role at Clark County. The IT Manager position at Clark County encompasses a vital leadership role within the organization, overseeing a specific area of expertise among four available specializations. The successful candidate will lead a dedicated team, collaborate with peers across specializations, and report to the Deputy CIOs and CIO, who work collectively on all facets of information technology. Further details regarding the responsibilities and scope of the role are outlined below. This posting is specifically for the role of IT Manager - Security Services. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is a management position and excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Computer Science, Mathematics, Business Administration, or a field related to the work AND five (5) years full-time experience in operating system design and development, acquisition, database or data communication development or similar information technology in a large, multi-processing environment, including two (2) years of supervisory/management experience. Equivalent combination of education and/or experience may be considered. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing/Certification: For Security Services: Certified Information Systems Security Professional or equivalent certifications. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent on the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, organizes, assigns, supervises, reviews, and evaluates the work of professional, technical support and operational staff. Recommends selection of staff; trains staff and provides for their professional development; administers discipline as required. Develops and implements goals, objectives, policies, procedures, and work standards for the division; prepares and administers the division's budget. Participates in long and short-term departmental strategic planning; maintains performance measurements toward meeting objectives of the departmental strategic plan. Maintains current knowledge of hardware and software options; recommends modifications and upgrades to management staff to improve effectiveness and efficiency of operation. Contributes to the overall quality of the division's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. Interacts with the other Division Managers of the department to ensure smooth and efficient customer service delivery of all products and services. Maintains accurate records and files; prepares user instructions, documentation, correspondence, and a variety of written materials. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to attend off-site meetings and visit various work sites. Technical Support Oversees systems administration and related support to the County's, department's or agency's large scale, multiple computer system; ensures that operating systems are current and optimal to meet the needs of customer departments. Oversees multi-shift, multi-processing multiple computer system operations, help desk and customer support, and data control functions. Oversees and provides first-level support for personal computer and network customer operational support and training activities; direct the installation of all County, departmental or agency personal computers and local area networks. Plans and evaluates data communication hardware and software requirements; directs purchase and installation of such equipment. Coordinates the installation of centralized computer hardware and such associated elements as power and cooling. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options; reviews all computer-related purchase requests prior to processing by Purchasing staff. Project Management Oversees information technology projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to supplement IT project activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for information technology projects. Ensures that quality assurance and security elements are incorporated into systems development projects. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the Enterprise IT strategic plan. Confers with County department representatives and members of other local agencies, regarding business needs, functional requirements and resource needs and recommends options. Determines project goals and requirements including size, scope, funding, IT and customer departmental staff and time frames needed to successfully initiate, implement and maintain information system projects. Determines project approach and develops detailed project plans, budgets, charters, and time schedules to successfully implement approved systems; communicates project requirements and assigns project phases to technical project teams. Identifies and selects vendors; negotiates vendor contracts and price agreements; writes and submits final project proposals to CIO and other senior management for review and approval. Application Support Oversees information technology business application projects; sets priorities and timelines and ensures that projects meet customer requirements. Oversees the work of consultants who are contracted to perform business application enhancement and maintenance activities; negotiates and develops contracts for professional services. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for application enhancement and maintenance projects. Ensures that quality assurance and security elements are incorporated into application enhancement and maintenance projects. Monitors, tracks and reports on application effectiveness and availability. Provides project reporting and customer communication on all phases of project activity. Assists in defining the County's information technology program including participating and contributing to the development and execution of the enterprise information technology strategic plan. Oversees the development of documentation and customer training to ensure the most effective and efficient use of systems and programs. Confers with County department representatives and members of other local agencies regarding hardware and software purchases and upgrades; evaluates vendors and recommends options. Security Services Develop and execute a comprehensive cybersecurity strategy aligned with the County’s business goals and risk tolerance. Lead and mentor a team of cybersecurity analysts and specialists, providing guidance, training, and support to ensure the team’s success. Oversee day-to-day security operations, including monitoring and incident response, to detect, respond to, and mitigate security threats. Develop and maintain cybersecurity policies, procedures, and standards that comply with relevant regulations and industry best practices. Conduct regular risk assessments and vulnerability assessments to identify and prioritize potential security risks and vulnerabilities. Promote a culture of security awareness and education throughout the County, ensuring all employees are well-informed about cybersecurity best practices. Ensure compliance with relevant cybersecurity regulations, standards, and frameworks and manage audit and assessment processes. Lead the incident response team in the event of security incidents or breaches, coordinating efforts to minimize impact and ensure proper resolution. Evaluate and manage third-party vendor security assessments and relationships to protect the County’s data and assets. Stay current with emerging cybersecurity technologies and trends and make recommendations for the acquisition and implementation of new security tools and solutions. Assists with managing the cybersecurity budget, allocating resources effectively to meet security objectives while ensuring cost-effectiveness. Prepare and present regular reports on the organization’s cybersecurity posture and key performance indicators to senior management. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/23/2024 5:01 PM Pacific
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the University Housing Associate Director of Administration, the incumbent delivers functional and technical leadership and expertise, including an in-depth knowledge of system set up, vendor management, security, and management of Web and Portal platforms. Through directing the StarRez platform design and project management the incumbent leads new applications and business processes; coordinates and distributes system wide improvements; research system enhancements according to best practices and protocols; evaluates impact on existing policies and procedures; proposes and develops recommendations; directs constituents; and collaborates with the Division of Information Technology The incumbent serves as a liaison to the Division of Information Technology for IT compliance, data interface applications, installation, configuration, maintenance and support for client workstations, and peripheral devices. To excel in this role, the incumbent must have strong organizational skills and be able to communicate effectively with multiple levels of users, use data driven approaches, possess complex problem-solving skills, and expect to find themselves in the position of learner and educator. May work some nights/weekends as needed. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual At least 2-3 years’ experience in a professional business environment or higher education business environment 2-3 years systems and/or network administration experience with duties including troubleshooting software and hardware, understanding/reviewing system logs, reporting, database management, user access control and account setup or equivalent combination of education and experience. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. May work some nights/weekends as needed. CSU Classification Salary Range: $58,944 - $145,48 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/02/24. Applications received after that date may be considered.) Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 15, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the University Housing Associate Director of Administration, the incumbent delivers functional and technical leadership and expertise, including an in-depth knowledge of system set up, vendor management, security, and management of Web and Portal platforms. Through directing the StarRez platform design and project management the incumbent leads new applications and business processes; coordinates and distributes system wide improvements; research system enhancements according to best practices and protocols; evaluates impact on existing policies and procedures; proposes and develops recommendations; directs constituents; and collaborates with the Division of Information Technology The incumbent serves as a liaison to the Division of Information Technology for IT compliance, data interface applications, installation, configuration, maintenance and support for client workstations, and peripheral devices. To excel in this role, the incumbent must have strong organizational skills and be able to communicate effectively with multiple levels of users, use data driven approaches, possess complex problem-solving skills, and expect to find themselves in the position of learner and educator. May work some nights/weekends as needed. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual At least 2-3 years’ experience in a professional business environment or higher education business environment 2-3 years systems and/or network administration experience with duties including troubleshooting software and hardware, understanding/reviewing system logs, reporting, database management, user access control and account setup or equivalent combination of education and experience. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. May work some nights/weekends as needed. CSU Classification Salary Range: $58,944 - $145,48 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/02/24. Applications received after that date may be considered.) Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is seeking applications for the position of Information Technology Infrastructure Manager. As the Information Technology Infrastructure Manager, you'll play a pivotal role in our organization, reporting directly to the Chief Technology Officer. In this key position, you'll oversee and coordinate the operations of the City's Information Technology Infrastructure Division as well as the Customer Support/Help Desk Team. Managing Citywide data communication networks and various infrastructure sections within the Information Technology Department, your responsibilities will include spearheading projects for data networks, maintaining network infrastructures, ensuring internet access, implementing email systems, training staff in network computing functions, troubleshooting data access issues for departments, and overseeing security systems to ensure work quality and adherence to established policies and procedures. Ensuring all departments receive outstanding information technology support and customer service, you will also be championing the adoption of best practices in incident/problem/change management to enhance operational efficiency, reduce downtimes, and improve overall service quality for staff, departments and stakeholders. If you're a dynamic, emotionally intelligent leader committed to guiding a skilled team to success, this position offers an exciting opportunity for you! If you: possess the ability to communicate technical information clearly to non-technical stakeholders inspire and motivate team members to achieve common goals adeptly resolve complex technical issues collaborate effectively cross-functionally address conflicts constructively prioritize customer satisfaction identify opportunities to leverage technology for organizational objectives, and stay updated on industry trends and best practices then you're the perfect fit for this role. Join us at the City of Ventura and be part of a team that's dedicated to driving technological innovation and excellence in our community. Apply now and lead Ventura's information technology infrastructure to new heights! This position is designated as "at will." At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without the appeal. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job classification by clicking here Information Technology Infrastructure Manager . THE SCHEDULE This recruitment will follow the below timeline. Friday, April 26, 2024, at 5:00pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 1, 2024 - Candidates will be notified by email of their status by this date. Week of May 6, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 13, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 27, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $122,339.57 - $163,937.49 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Friday, April 26, 2024, at 5:00pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and/or experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field, and six years of professional-level experience providing PC hardware and software support of multi-vendor and multi-platform systems, including experience designing, implementing, and supporting multi-protocol networks and infrastructure. Two years of administrative and supervisory responsibility is required. Certificates : Possession of Certified Information Systems Security Professional - Architecture (CISSP) is highly desirable. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Friday, April 26, 2024, at 5:00pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 6, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 13, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/26/2024 5:00 PM Pacific
Apr 13, 2024
Full Time
THE POSITION The City of Ventura is seeking applications for the position of Information Technology Infrastructure Manager. As the Information Technology Infrastructure Manager, you'll play a pivotal role in our organization, reporting directly to the Chief Technology Officer. In this key position, you'll oversee and coordinate the operations of the City's Information Technology Infrastructure Division as well as the Customer Support/Help Desk Team. Managing Citywide data communication networks and various infrastructure sections within the Information Technology Department, your responsibilities will include spearheading projects for data networks, maintaining network infrastructures, ensuring internet access, implementing email systems, training staff in network computing functions, troubleshooting data access issues for departments, and overseeing security systems to ensure work quality and adherence to established policies and procedures. Ensuring all departments receive outstanding information technology support and customer service, you will also be championing the adoption of best practices in incident/problem/change management to enhance operational efficiency, reduce downtimes, and improve overall service quality for staff, departments and stakeholders. If you're a dynamic, emotionally intelligent leader committed to guiding a skilled team to success, this position offers an exciting opportunity for you! If you: possess the ability to communicate technical information clearly to non-technical stakeholders inspire and motivate team members to achieve common goals adeptly resolve complex technical issues collaborate effectively cross-functionally address conflicts constructively prioritize customer satisfaction identify opportunities to leverage technology for organizational objectives, and stay updated on industry trends and best practices then you're the perfect fit for this role. Join us at the City of Ventura and be part of a team that's dedicated to driving technological innovation and excellence in our community. Apply now and lead Ventura's information technology infrastructure to new heights! This position is designated as "at will." At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without the appeal. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job classification by clicking here Information Technology Infrastructure Manager . THE SCHEDULE This recruitment will follow the below timeline. Friday, April 26, 2024, at 5:00pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 1, 2024 - Candidates will be notified by email of their status by this date. Week of May 6, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 13, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 27, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $122,339.57 - $163,937.49 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Friday, April 26, 2024, at 5:00pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and/or experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field, and six years of professional-level experience providing PC hardware and software support of multi-vendor and multi-platform systems, including experience designing, implementing, and supporting multi-protocol networks and infrastructure. Two years of administrative and supervisory responsibility is required. Certificates : Possession of Certified Information Systems Security Professional - Architecture (CISSP) is highly desirable. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Friday, April 26, 2024, at 5:00pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 6, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 13, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/26/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, February 23, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth. Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA. The Position: This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. Typical Duties Duties include but are not limited to the following: Under general direction: • Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department; • Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements; • Provide recommendations on a broad spectrum of division-related issues; • Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws; • May be responsible for directing the activities of consultants and contractors; • Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects; • Represent the City at industry meetings, management groups, professional organizations, and other meetings; • Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required; • Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards; • Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements; • Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers; • Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets; • Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment; • Analyze Engineering Division operations to determine the most efficient and effective assignment of staff; • Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services; • Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and • Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. DESIRABLE EXPERIENCE • One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable. DESIRABLE QUALIFICATIONS • Possession of a certificate of registration as a Professional Engineer in the State of California is desirable. POSSIBLE SUBSTITUTION • Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology; • Principles of engineering economics, statistical analysis and forecasting; • Principles of management, supervision, personnel administration, training and performance evaluation; • Principles of organization and management, effective leadership and municipal budgeting and administration; • Regulatory laws, standards and requirements including FERC/NERC Reliability Standards; • Research methods and statistical analysis; • Problem solving and conflict resolution practices and techniques; • Complex spreadsheets and database applications; • Preparation and administration of contracts and fiscal planning; • Project and workload planning; and • Environmental and safety practices, procedures and standards. Ability to: • Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action; • Effectively negotiate contracts and customer business relations; • Manage contractor activities; • Manage project development and operations management; • Identify, research and gather relevant information from a variety of sources; • Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues; • Anticipate potential problems, develop contingency plans when needed and solve concurrent problems; • Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment; • Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations; • Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values; • Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work; • Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas; • Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff; • Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff; • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines; • Communicate logically and clearly, both orally and in writing; follow oral and written instructions; • Understand and carry out highly complex technical tasks; • Use computer applications to prepare memos and procedural documentation; • Create, manage and maintain complex filing and record systems; • Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on Friday, February 23, 2024 . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Ventura County Health Care Agency
Ventura, CA, USA
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Mar 05, 2024
Full Time
SALARY RANGE
$11,769.35- $16,478.71 $141,232.26- $197,744.53
Monthly Annually
This posting is for the Ventura County Health Care Agency; vacancy location is Oxnard, and may be required to travel throughout Ventura County.
POSITION INFORMATION
SALARY: $141.232.26- $197.744. 53 ANNUALLY
Under general direction of the Deputy Director or Director Behavioral Health, plans, coordinates, and directs County-wide management operations in Quality Care/Managed Care Operations. In this role, the Division Manager oversees quality improvement, quality assurance, and utilization management activities of the Division, including service authorization functions, provider credentialing, management of behavioral health managed care contracts, and assessment of organizational performance related to access, timeliness, quality, and outcomes. The Division Manager also oversees staff, which is responsible for managing the Behavioral Health electronic health record team and may provide leadership in planning, procuring, and implementing a new electronic health record system.
This position also assists in Department and Division efforts to develop and ensure that policies and procedures comply with applicable Federal and State regulations and standards. The Division Manager evaluates and ensures proper trainings and working structures to ensure compliance with practice guidelines, as well as State and Federal regulations and policies. In addition, this position closely coordinates with all VCBH Division Managers, Health Care Agency (HCA) Fiscal and Compliance teams, and contracted providers, as well as serves as a member of the VCBH senior management team. Incumbent plans, formulates policy, and makes administrative decisions in collaboration with the management team and County interagency representatives, and community groups. Incumbents may also represent the Behavioral Health Director and/or Assistant Director in County and State committees and meetings and perform special projects and studies as assigned.
WHAT WE OFFER
Educational Bilingual incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification [GL11. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Pension Plan: Both you and the County contribute to the County's Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CaiPERS.
Holidays: 11 paid days per year which includes a scheduled floating holiday.
Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
Annual Leave Redemption: The ability to "cash redeem up to 100 hours of
Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution ,§ 1205).
Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible
credit allowance of up to $21,450 annually.
Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings
Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on
401(k) contributions.
Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
AGENCY/DEPARTMENT: Health Care Agency - Behavioral Health
PAYROLL TITLE: Behavioral Health Division Manager
Behavioral Health Division Manager is a Management position and is exempt from overtime. This classification is eligible for benefits at the MB3 level.
The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies in HCA Behavioral Health. There is currently one (1) Regular vacancy in Quality Care.
TENTATIVE SCHEDULE OPENING DATE: 2/7/23
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
EXAMPLES OF DUTIES
Duties may include, but are not limited to the following:
Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
Responsible for managing, directing, supervising, and evaluating division services and functions;
Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
Assures quality management activities regarding patient care delivery systems, policy
and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
Assures ongoing appropriate utilization of services through continuous measurement
and evaluation;
Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
Oversees quality and utilization monitoring activities and care coordination;
Oversees collaboration with inpatient rehabilitation & behavioral health quality
assurance/utilization management;
Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
Develops, organizes, and prepares special studies and reports;
Oversees referral management, resource management and medical necessity review of services;
Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
Assess responses to interventions and revise plans as needed;
Recommends policies to the Director Behavioral Health or designee;
Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
Represents the Department at community, County, and State committee meetings and functions;
Provides input on labor relations issues as requested; and
Performs other related duties as required.
TYPICAL QUALIFICATIONS
These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS
Must possess and maintain a valid California driver license at the time of hire.
DESIRED
Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience
in continuous quality improvement and embedding an equity lens and metrics into their work.
Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist,
Registered Nurse, or Licensed Marriage and Family Therapist.
Comprehensive understanding of behavioral health legislation and funding issues.
Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
Knowledge, Skills, and Abilities:
Considerable knowledge of: California State and County Mental Health or Alcohol and Drug
Treatment funding, service systems and practices; knowledge of evidence-based clinical practices; Mental Health financial management, budget analysis and preparation; program design, operations and evaluation; financial management in a mental health service organization, and knowledge in data governance and data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
Comprehensive ability to: interpret and communicate policies, resources and services to the staff and public; conduct legislative/regulatory analysis; comprehend Mental Health/
Substance Use Services (SUS) legislation and address implementation issues; ability to apply advanced strategic planning and management concepts; principles of organizational leadership and change; program design, operations, and evaluation; and financial management in a behavioral health service organization; ability to recruit, hire, train,
supervise, develop, and evaluate staff consistent with established County Personnel Rules and Regulations and labor relations agreements; ability to establish and maintain effective collaborative working relationships with County interagency partners, behavioral health stakeholders, and underserved communities; ability to organize and direct divisional activities at multiple sites; ability to effectively exercise full range of supervisory responsibilities consistent with established County Personnel Rules and Regulations and Labor Relations agreements; communicates effectively both verbally and in writing.
RECRUITMENT PROCESS
FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.orgaobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA
93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil servicer public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.
SUPPLEMENTAL QUESTIONNAIRE- qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application
materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION -100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are
evaluated in relation to the background, experience and factors identified for successful job
performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental
questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
Apr 19, 2024
Full Time
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E07 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) The negotiable starting salary offer will be between $113,621.00/annually - $164,346.25/annually, commensurate with education and experience. Reports To Manager of Cyber Security Current Assignment This job announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. BART is looking for a highly experienced Cyber Security Engineer that wants to focus their career on working with cutting edge network security tools. An ideal candidate is a former or current enterprise network security professional with a deep understanding of routing, switching and next generation firewalls. The Cybersecurity Division in the Office of the Chief Information Officer (OCIO) offers a collaborative environment with a major emphasis on ensuring that our Cyber Security Engineers get the training, support, and certifications they need to better combat the evolving threat landscape. Selection Process Initial screening of resumes received will begin on May 8, 2024. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. Qualified applications received up to the initial screening date may be enrolled into the selection process. If no successful candidate(s) are identified, applications received past the initial screening date will then be reviewed for consideration. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Under general supervision develops and implements the network design of a complex unified cyber security infrastructure. Monitors and Tunes the District’s Unified Cyber network infrastructure. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and network support issues related to Regional Anti-Terrorism Integrated Law Enforcement System (RAILS). Manages the various network security projects including performing impact diagnostics on existing technology projects. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators. Participates as a member of the Computer Security Incident Response Team (CSIRT). Coordinates and implements enterprise network design and remediation solutions based on gathered statistics. Collects automated progress metrics for all technology projects. Coordinates with law enforcement, as necessary, to maintain District security. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Education: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knowledge and Skills Knowledge of: Network security management, design, and deployment. Datacenter operations in Co-Located datacenters and on-premises datacenters. Transportation and Rail-specific security concerns. (SCADA, CBTC). Next Generation Firewalls (NGFW), Software Defined Wide-Area Networking (SDWaN). Advanced Threat Protection and Sandboxing solutions. Intrusion Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Cloud services and platforms such as Azure, AWS, GCP. Virtual computing infrastructure platforms such as Nutanix, VMware, Azure. Related federal, state, and local laws, codes and regulations. Information security tools such as Nessus, Elastic, F5/BigIP, NMAP, Vectra, Tines, WebInspect, Nikto or similar. Enterprise Information Systems and Information Security which address system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Enterprise system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Experience with Unix shell, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP and application layer troubleshooting. Managing interfaces between disparate alarm systems. Preparing clear and concise reports and documentation. Advanced troubleshooting.Software Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Apr 09, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E07 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) The negotiable starting salary offer will be between $113,621.00/annually - $164,346.25/annually, commensurate with education and experience. Reports To Manager of Cyber Security Current Assignment This job announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. BART is looking for a highly experienced Cyber Security Engineer that wants to focus their career on working with cutting edge network security tools. An ideal candidate is a former or current enterprise network security professional with a deep understanding of routing, switching and next generation firewalls. The Cybersecurity Division in the Office of the Chief Information Officer (OCIO) offers a collaborative environment with a major emphasis on ensuring that our Cyber Security Engineers get the training, support, and certifications they need to better combat the evolving threat landscape. Selection Process Initial screening of resumes received will begin on May 8, 2024. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. Qualified applications received up to the initial screening date may be enrolled into the selection process. If no successful candidate(s) are identified, applications received past the initial screening date will then be reviewed for consideration. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Under general supervision develops and implements the network design of a complex unified cyber security infrastructure. Monitors and Tunes the District’s Unified Cyber network infrastructure. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and network support issues related to Regional Anti-Terrorism Integrated Law Enforcement System (RAILS). Manages the various network security projects including performing impact diagnostics on existing technology projects. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators. Participates as a member of the Computer Security Incident Response Team (CSIRT). Coordinates and implements enterprise network design and remediation solutions based on gathered statistics. Collects automated progress metrics for all technology projects. Coordinates with law enforcement, as necessary, to maintain District security. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Education: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knowledge and Skills Knowledge of: Network security management, design, and deployment. Datacenter operations in Co-Located datacenters and on-premises datacenters. Transportation and Rail-specific security concerns. (SCADA, CBTC). Next Generation Firewalls (NGFW), Software Defined Wide-Area Networking (SDWaN). Advanced Threat Protection and Sandboxing solutions. Intrusion Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Cloud services and platforms such as Azure, AWS, GCP. Virtual computing infrastructure platforms such as Nutanix, VMware, Azure. Related federal, state, and local laws, codes and regulations. Information security tools such as Nessus, Elastic, F5/BigIP, NMAP, Vectra, Tines, WebInspect, Nikto or similar. Enterprise Information Systems and Information Security which address system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Enterprise system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Experience with Unix shell, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP and application layer troubleshooting. Managing interfaces between disparate alarm systems. Preparing clear and concise reports and documentation. Advanced troubleshooting.Software Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: As an essential member of the Public Safety Department within the Division of Administration Finance and Technology, the Manager of Emergency Management/Business Continuity will provide strategic direction in all areas of emergency preparedness and management and is responsible for assessing, revising, communicating, and maintaining the campus Emergency Management Plan, including disaster mitigation, preparedness, planning, training, education, response, business continuity, and recovery. Duties and responsibilities: Annually revises and updates the comprehensive Emergency Management Plan (EMP) to include collaborating with other University Departments to revise and update the functional annexes and hazard specific appendices. Collaborates with the Police Department, Environmental Health & Safety, Facilities, Information Technology Services and other departments to adopt best practices with respect to design, coordination and implementation of campus-wide emergency preparedness initiatives. Establishes and maintains an emergency Building Marshall Team for every campus building and assists them in annually updating their Building Comprehensive Emergency Action Plan that is specific to the needs of the units in each building. Facilitates training of University employees and Emergency Operations Center (EOC) staff to include periodic exercises with the Emergency Building Marshall Team and annual training for the EOC Group and Executive Command/Policy Group. Designs, executes, coordinates and evaluates tabletop, functional and full-scale training exercises to test the EMP and prepare the University community for an effective response to major emergencies. Establishes and maintains a functional EOC including: analyzing and inventorying necessary operational supplies; annually updating and distributing an EOC personnel call list; testing of EOC communications including phones, computers and wireless services and serve as the EOC coordinator during any EOC activation. (Is available for 24-hour on-call response to perform emergency management functions and related duties during an emergency, such as providing support to the University's incident commander and staff in the EOC). Collaborates with administrators, faculty and staff to annually review, test and update campus Business Continuity Plans as well as providing updates to the University Business Continuity Summary Plan. As necessary, provide training on the continuity software, Kuali Ready and provide table-top or other exercises to test plan readiness by unit and/or department. Creates and maintains clear and accurate reports and records to include after-action reports following training exercises and major emergencies, other training records, building comprehensive emergency action plans, committee meeting notes, staff contact lists and all other emergency management records. Researches options and best practices in emergency notification and other systems that can be used during an emergency to ensure the safety of students, employees and visitors and makes recommendations for implementation. Proposes emergency preparedness policies and procedures to the Assistant Vice President, Risk Management. Serves as a liaison on emergency preparedness issues with local and county partners and expands ongoing partnerships with local, state and federal agencies for emergency planning and disaster training and exercises. Collaborates with University Police, Facilities, Risk Management and other departments to prepare capital and operational requests and pre-disaster grants to support emergency preparedness. Assist university departments with the development and submission process for federal and state reimbursement claims for the university's costs during emergency operations as necessary. Annually review and revise all of CSUSB's emergency preparedness and informational materials to include: Disaster Preparedness Quick Reference Guide, Emergency Operations Reference Guides for both faculty/staff and students, telephone rosters for all emergency groups on campus, campus evacuation site maps, campus traffic evacuation maps, the emergency information provided on the Risk Management website and all other informational materials related to emergency management and business continuity. Minimum Qualifications: Required Education and Experience Equivalent to a Bachelor's degree. Three years of emergency management experience OR an equivalent combination of education and experience. Required Qualifications Knowledge Applicants must possess knowledge of local, state, and federal rules, guidelines and standards for disaster preparedness planning, strategies, and techniques, including specific knowledge of the principles of ICS, SEMS and NIMS. Applicants must possess knowledge of local, state, and federal emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services. Applicants must possess knowledge of best practices in continuity of operations, mass evacuation, sheltering in place, relocation, and reunification. Knowledge of Kuali Ready, InformaCast Veoci, and RAVE Mobile is a plus. Abilities: Applicants must possess ability to secure technical and financial assistance available through state and federal programs and grants, as well as develop and maintain working relationships and coordination with private, local, state, and federal emergency management and emergency response officials. Applicants must possess the ability to conduct a hazard vulnerability assessment and develop hazard mitigation plans. Applicants must possess the ability to identify strengths and weaknesses in existing emergency management programs and recommend solutions. Applicants must possess the ability to multi-task effectively with competing priorities. Applicant must possess the ability to evaluate, observe, compare monitor data included in management reports to determine compliance with standard operating procedures and protocols. Applicants must possess the ability to gather pertinent facts, make thorough analyses, and arrive at sound conclusions. Preferred Qualifications Advanced knowledge of applicable state and federal civil rights, education, or employee/labor relations laws and regulations. Demonstrated experience and skill in event planning including determining the event’s purpose. Experience working in higher education. Compensation and Benefits: Anticipated Hiring Range: $7500 per month Classification Salary Range: $3938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, April 3, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Job Summary: As an essential member of the Public Safety Department within the Division of Administration Finance and Technology, the Manager of Emergency Management/Business Continuity will provide strategic direction in all areas of emergency preparedness and management and is responsible for assessing, revising, communicating, and maintaining the campus Emergency Management Plan, including disaster mitigation, preparedness, planning, training, education, response, business continuity, and recovery. Duties and responsibilities: Annually revises and updates the comprehensive Emergency Management Plan (EMP) to include collaborating with other University Departments to revise and update the functional annexes and hazard specific appendices. Collaborates with the Police Department, Environmental Health & Safety, Facilities, Information Technology Services and other departments to adopt best practices with respect to design, coordination and implementation of campus-wide emergency preparedness initiatives. Establishes and maintains an emergency Building Marshall Team for every campus building and assists them in annually updating their Building Comprehensive Emergency Action Plan that is specific to the needs of the units in each building. Facilitates training of University employees and Emergency Operations Center (EOC) staff to include periodic exercises with the Emergency Building Marshall Team and annual training for the EOC Group and Executive Command/Policy Group. Designs, executes, coordinates and evaluates tabletop, functional and full-scale training exercises to test the EMP and prepare the University community for an effective response to major emergencies. Establishes and maintains a functional EOC including: analyzing and inventorying necessary operational supplies; annually updating and distributing an EOC personnel call list; testing of EOC communications including phones, computers and wireless services and serve as the EOC coordinator during any EOC activation. (Is available for 24-hour on-call response to perform emergency management functions and related duties during an emergency, such as providing support to the University's incident commander and staff in the EOC). Collaborates with administrators, faculty and staff to annually review, test and update campus Business Continuity Plans as well as providing updates to the University Business Continuity Summary Plan. As necessary, provide training on the continuity software, Kuali Ready and provide table-top or other exercises to test plan readiness by unit and/or department. Creates and maintains clear and accurate reports and records to include after-action reports following training exercises and major emergencies, other training records, building comprehensive emergency action plans, committee meeting notes, staff contact lists and all other emergency management records. Researches options and best practices in emergency notification and other systems that can be used during an emergency to ensure the safety of students, employees and visitors and makes recommendations for implementation. Proposes emergency preparedness policies and procedures to the Assistant Vice President, Risk Management. Serves as a liaison on emergency preparedness issues with local and county partners and expands ongoing partnerships with local, state and federal agencies for emergency planning and disaster training and exercises. Collaborates with University Police, Facilities, Risk Management and other departments to prepare capital and operational requests and pre-disaster grants to support emergency preparedness. Assist university departments with the development and submission process for federal and state reimbursement claims for the university's costs during emergency operations as necessary. Annually review and revise all of CSUSB's emergency preparedness and informational materials to include: Disaster Preparedness Quick Reference Guide, Emergency Operations Reference Guides for both faculty/staff and students, telephone rosters for all emergency groups on campus, campus evacuation site maps, campus traffic evacuation maps, the emergency information provided on the Risk Management website and all other informational materials related to emergency management and business continuity. Minimum Qualifications: Required Education and Experience Equivalent to a Bachelor's degree. Three years of emergency management experience OR an equivalent combination of education and experience. Required Qualifications Knowledge Applicants must possess knowledge of local, state, and federal rules, guidelines and standards for disaster preparedness planning, strategies, and techniques, including specific knowledge of the principles of ICS, SEMS and NIMS. Applicants must possess knowledge of local, state, and federal emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services. Applicants must possess knowledge of best practices in continuity of operations, mass evacuation, sheltering in place, relocation, and reunification. Knowledge of Kuali Ready, InformaCast Veoci, and RAVE Mobile is a plus. Abilities: Applicants must possess ability to secure technical and financial assistance available through state and federal programs and grants, as well as develop and maintain working relationships and coordination with private, local, state, and federal emergency management and emergency response officials. Applicants must possess the ability to conduct a hazard vulnerability assessment and develop hazard mitigation plans. Applicants must possess the ability to identify strengths and weaknesses in existing emergency management programs and recommend solutions. Applicants must possess the ability to multi-task effectively with competing priorities. Applicant must possess the ability to evaluate, observe, compare monitor data included in management reports to determine compliance with standard operating procedures and protocols. Applicants must possess the ability to gather pertinent facts, make thorough analyses, and arrive at sound conclusions. Preferred Qualifications Advanced knowledge of applicable state and federal civil rights, education, or employee/labor relations laws and regulations. Demonstrated experience and skill in event planning including determining the event’s purpose. Experience working in higher education. Compensation and Benefits: Anticipated Hiring Range: $7500 per month Classification Salary Range: $3938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, April 3, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 06, 2024
Full Time
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 06, 2024
Full Time
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 06, 2024
Full Time
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 06, 2024
Full Time
Announcement Number: 46971 Open to all qualified persons. Posted 04/05/2024 Close Date: 04/19/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 44 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. Serves as technical director for all Department IT projects, hardware and software specifications, security policies, and procurement of technology solutions. Provides recommendations and counsel for all IT related matters in the Department and serves as the IT subject matter expert to the Superintendent of Public Instruction. Serves as the State' lead IT resource for all Nevada public-school districts; serves as the Chairman of the Infinite Campus Governance Board; develops and implements required practices for the use of the SIS; and develops statewide standards. Oversees the Department's help desk operations; supports State and Federal data collections and reporting requirements; assists with interpretations and implementations of Federal, State and Departmental laws and policies. Requires a great deal of communication and collaboration with the 17 Nevada school districts and individual charter school authorities. Directly responsible for the development and management of the IT Office, its staff and budget. Works with fiscal staff to develop biennial budgets; justify budget requests; supports Department in Legislative and Governor's fiscal hearings, monitor expenses, and ensure expenditures do not budget allocations. Participates in the National Council of Chief State School Officers CIO Network and Education Information Management Advisory Collaborative. Serves as the Nevada IT representative to guide future educational technology initiatives, policies, and processes. Ensures Nevada follows national education data standards and best practices in collecting, securing, and reporting educational information. Will participate in the Federal SLDS Grant program by applying for grants, identifying SLDS projects, and manage the grant projects when grants are received. Manages an IT Office staff that includes directly supervises of ITP 4s, indirect supervision of ITP 2s and 3s, BPA 2s and 3s, and ITT positions. Develop work performance standards and perform performance evaluations of the two direct reports. Responsible for all IT position recruiting, hiring and termination activities in accordance with State HR policies and procedures and interacts with internal management to problem solve conflicts requiring interpretation/application of policy. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Missouri
Jefferson City, Missouri, United States
Job Location: Harry S. Truman State Office Building; 301 W. High St., Jefferson City, MO 65101 Why you’ll love this position: The Chief Information Security Officer is a key member of the State of Missouri IT leadership team and is responsible for the development, implementation, and maintenance of the State's information security program, facilitating information security compliance, and establishing and implementing appropriate policies to manage information security risk. We are seeking a strong, knowledgeable leader to provide vision, strategy, and broad-based planning in the area of information security. Provides regular reporting on the current status of the information security program to enterprise risk teams, senior leaders as part of a strategic enterprise risk management program, thus supporting business outcomes for all executive departments. Develops, socializes, and coordinates approval and implementation of security policies. Works with the Division of Purchasing to ensure that information security requirements are included in contracts. Understands and interacts with related disciplines, either directly or through committees, to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management. Provides clear risk mitigating directives for projects with components in IT, including the mandatory application of controls. Leads the information security function across the State of Missouri to ensure consistent and high-quality information security management in support of the business goals. Determines the information security approach and operating model in consultation with stakeholders and aligned with the risk management approach and compliance monitoring of non-digital risk areas. Manages the budget for the information security function, monitoring and reporting discrepancies. Manages the cost-efficient information security organization, consisting of direct reports. This includes hiring, training, staff development, performance management and quarterly performance reviews. Develops, implements and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy and recovery of information assets owned, controlled or/and processed by the organization. Works effectively with executive departments to facilitate information security risk assessment and risk management processes. Facilitates a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitates appropriate resource allocation, and increases the maturity of the information security, and reviews it with stakeholders at the executive and board levels. Builds and nurtures external networks consisting of industry peers, ecosystem partners, vendors and other relevant parties to address common trends, findings, incidents and cybersecurity risks Liaises with external agencies, such as law enforcement and other advisory bodies, as necessary, to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies. Ensures that security is embedded in the project delivery process by providing the appropriate information security policies, practices and guidelines. Monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action. Develops and oversees effective disaster recovery policies and standards to align with the enterprise business continuity management (BCM) program goals. Coordinates the development of implementation of incident response plans and procedures to ensure that business-critical services are recovered in the event of a security event; provides direction, support, and in-house consulting in these areas. Minimum Qualifications Degree in business administration or a technology-related field, or equivalent work- or education-related experience Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Chief Information Security Officer (CCISO) or other similar credentials Demonstrated experience and success in senior leadership roles in risk management, information security, and IT or OT security. Preferred Qualifications Experience successfully executing programs that meet the objectives of excellence in a dynamic business environment. Experience with contract and vendor negotiations Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from board members to technical specialists. Strategic leader and builder of both vision and bridges, and able to energize the appropriate teams in the organization. Ability to lead and motivate the information security team to achieve tactical and strategic goals. Excellent stakeholder management skills Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. Project management skills: financial/budget management, scheduling and resource management. A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital. Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Recruiter@oa.mo.gov
Mar 08, 2024
Full Time
Job Location: Harry S. Truman State Office Building; 301 W. High St., Jefferson City, MO 65101 Why you’ll love this position: The Chief Information Security Officer is a key member of the State of Missouri IT leadership team and is responsible for the development, implementation, and maintenance of the State's information security program, facilitating information security compliance, and establishing and implementing appropriate policies to manage information security risk. We are seeking a strong, knowledgeable leader to provide vision, strategy, and broad-based planning in the area of information security. Provides regular reporting on the current status of the information security program to enterprise risk teams, senior leaders as part of a strategic enterprise risk management program, thus supporting business outcomes for all executive departments. Develops, socializes, and coordinates approval and implementation of security policies. Works with the Division of Purchasing to ensure that information security requirements are included in contracts. Understands and interacts with related disciplines, either directly or through committees, to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management. Provides clear risk mitigating directives for projects with components in IT, including the mandatory application of controls. Leads the information security function across the State of Missouri to ensure consistent and high-quality information security management in support of the business goals. Determines the information security approach and operating model in consultation with stakeholders and aligned with the risk management approach and compliance monitoring of non-digital risk areas. Manages the budget for the information security function, monitoring and reporting discrepancies. Manages the cost-efficient information security organization, consisting of direct reports. This includes hiring, training, staff development, performance management and quarterly performance reviews. Develops, implements and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy and recovery of information assets owned, controlled or/and processed by the organization. Works effectively with executive departments to facilitate information security risk assessment and risk management processes. Facilitates a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitates appropriate resource allocation, and increases the maturity of the information security, and reviews it with stakeholders at the executive and board levels. Builds and nurtures external networks consisting of industry peers, ecosystem partners, vendors and other relevant parties to address common trends, findings, incidents and cybersecurity risks Liaises with external agencies, such as law enforcement and other advisory bodies, as necessary, to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies. Ensures that security is embedded in the project delivery process by providing the appropriate information security policies, practices and guidelines. Monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action. Develops and oversees effective disaster recovery policies and standards to align with the enterprise business continuity management (BCM) program goals. Coordinates the development of implementation of incident response plans and procedures to ensure that business-critical services are recovered in the event of a security event; provides direction, support, and in-house consulting in these areas. Minimum Qualifications Degree in business administration or a technology-related field, or equivalent work- or education-related experience Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Chief Information Security Officer (CCISO) or other similar credentials Demonstrated experience and success in senior leadership roles in risk management, information security, and IT or OT security. Preferred Qualifications Experience successfully executing programs that meet the objectives of excellence in a dynamic business environment. Experience with contract and vendor negotiations Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from board members to technical specialists. Strategic leader and builder of both vision and bridges, and able to energize the appropriate teams in the organization. Ability to lead and motivate the information security team to achieve tactical and strategic goals. Excellent stakeholder management skills Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. Project management skills: financial/budget management, scheduling and resource management. A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital. Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Recruiter@oa.mo.gov
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
CA DEPARTMENT OF PARKS AND RECREATION
Sacramento, California, United States
Job Description and Duties INFORMATION TECHNOLOGY SUPERVISOR II - INFORMATION TECHNOLOGY DIVISION / HQ The reporting location for this position is Headquarters in Sacramento, CA. This position will work under the general direction of the IT Manager II. The Information Technology Supervisor II serves as the Procurement Manager overseeing the IT Procurement & Contract Management Services Unit. The incumbent manages all Information Technology (IT) procurement day to day activities, ensuring all procurements are completed in a timely manner. The incumbent works closely with oversight agencies and oversees communication and documentation to ensure procurements are timely.The IT Procurement Manager is a subject matter expert in state contracts and procurement. The incumbent ensures contract management best practices, processes, and procedures are consistently applied to projects in conjunction with the principles of purchasing, contract management, personnel management, regulations, and procedures as prescribed in the California State Information Management Manual (SIMM). State housing is not available. Training and Development Assignments may be considered. This position is designated as telework eligible-remote centered. For further information regarding this position, please contact Kim Vu at (916) 902-9436 or at Kim.Vu@parks.ca.gov. This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424976 Position #(s): 549-073-1404-XXX Working Title: IT Procurement Manager Classification: INFORMATION TECHNOLOGY SUPERVISOR II $8,016.00 - $10,741.00 # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. If the unit was inundated with IT procurements and contracts, what would you do to alleviate the unit’s workload and have them processed? With a small team, how do you assign the complex solicitations, numerous procurements, and contracts? How do you monitor the workload such that it the unit’s workload is completed timely? Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/21/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Class and hiring P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring PO Box 942896 Sacramento , CA 94296-001 Non operational on weekends and state holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Special Requirements Section Above. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Kim Vu (916) 902-9436 Kim.Vu@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 sharon.comas@parks.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1404-999 and the Job Control # JC-424976 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for CLASSIFICATION . Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/21/2024
Apr 11, 2024
Full Time
Job Description and Duties INFORMATION TECHNOLOGY SUPERVISOR II - INFORMATION TECHNOLOGY DIVISION / HQ The reporting location for this position is Headquarters in Sacramento, CA. This position will work under the general direction of the IT Manager II. The Information Technology Supervisor II serves as the Procurement Manager overseeing the IT Procurement & Contract Management Services Unit. The incumbent manages all Information Technology (IT) procurement day to day activities, ensuring all procurements are completed in a timely manner. The incumbent works closely with oversight agencies and oversees communication and documentation to ensure procurements are timely.The IT Procurement Manager is a subject matter expert in state contracts and procurement. The incumbent ensures contract management best practices, processes, and procedures are consistently applied to projects in conjunction with the principles of purchasing, contract management, personnel management, regulations, and procedures as prescribed in the California State Information Management Manual (SIMM). State housing is not available. Training and Development Assignments may be considered. This position is designated as telework eligible-remote centered. For further information regarding this position, please contact Kim Vu at (916) 902-9436 or at Kim.Vu@parks.ca.gov. This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424976 Position #(s): 549-073-1404-XXX Working Title: IT Procurement Manager Classification: INFORMATION TECHNOLOGY SUPERVISOR II $8,016.00 - $10,741.00 # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position. Please include a 1-2 page(s), 12-point font, Statement of Qualifications (SOQ) that describes your experience as it relates to this position/Duty Statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. If the unit was inundated with IT procurements and contracts, what would you do to alleviate the unit’s workload and have them processed? With a small team, how do you assign the complex solicitations, numerous procurements, and contracts? How do you monitor the workload such that it the unit’s workload is completed timely? Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/21/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Class and hiring P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring PO Box 942896 Sacramento , CA 94296-001 Non operational on weekends and state holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Special Requirements Section Above. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Kim Vu (916) 902-9436 Kim.Vu@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 sharon.comas@parks.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-073-1404-999 and the Job Control # JC-424976 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for CLASSIFICATION . Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/21/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W4132J When to Submit Your Application: We are accepting applications beginning February 26, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill a Principal Facilities Project Manager position in the Program and Project Management Division. The position s upervises a section responsible for County facility project management. Positions allocable to this class provide the first level of technical and administrative supervision for sections engaged in the coordination of all phases of project management including design, construction and occupancy. Essential Job Functions What You Will Be Doing: Supervises the coordination of the design and construction of County facility projects including reviewing progress for timeliness. Makes assignments to staff including establishing priorities and deadlines. Provides information on the scheduling of future projects depending on current progress and workload. Supervises the preparation of regular reports on project progress and special reports dealing with unique circumstances or problems including recommendations for their resolution. Develops and recommends changes in policies standards and procedures. Reviews reports or recommendations prepared by subordinates for technical and administrative feasibility and makes necessary recommendations to the division manager. Supervises staff (e.g., Facilities Project Manager I & II, Clerical, etc.) by performing a full range of supervisory tasks, which include reviewing and evaluating work of subordinate staff; promoting individual growth and development; and by following the department's disciplinary policies, guidelines, and procedures; and by training staff in order to ensure staff receive the support and direction needed to effectively perform their duties. Oversees the management of renovations, refurbishment, and repair projects by providing staff with technical information and guidance, ensuring collaboration with Federal, State or local agencies, approving recommendations proposed by staff, meeting with staff to obtain project status updates, conducting site visits and project reviews, and by reviewing and analyzing final various project reports (e.g., contractor evaluations, closeout documents, special reports, etc.) in order to determine if the project is in accordance with approved plans, specifications and county standards. Assists in directing the department's sustainability efforts by assessing components of projects, considering factors such as cost effectiveness, technical feasibility, implement sustainability project goals, objectives, initiatives, and strategies in collaboration with sustainability professionals, participating in strategic meetings with management and executives of other County departments in order to ensure County sustainability goals are being met. Manages the design of County Facility projects by reviewing space layouts for existing buildings, coordinating with administrative and operating personnel in-person or via email, and by overseeing architects' and engineers' development of construction plans and specifications to determine if work meets department's needs and is in accordance with approved plans, specifications and county standards. Coordinates the development of contracts and work orders by reviewing Requests for Proposals, Bids or Information (RFPs, RFBs, RFIs); by contributing to vendor selection criteria, recommending vendor selection, reviewing and acting on contract change requests, and approving deliverables, communicating with vendors and contract staff in order to meet County's project requirements. Represents the division manager, as assigned, in coordinating a section's or division's activities with other divisions, departments or public and private agencies as needed. Management of deferred maintenance and client funded projects from pre-construction through closeout. Driving to and from work sites, as needed. Requirements Requirements to Qualify: Four (4) years' experience with full responsibility for coordinating both the design and construction of complex facility projects.* *A complex facility project is defined as a major energy or construction project encompassing at least $5 million dollars in expenditures, or multi-discipline construction involving at least four separate crafts, or simultaneously managing ten or more small construction projects involving four or more separate crafts. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. Physical Expectations: 2 - Light. Light physical effort that may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Desirable Qualifications: Additional points will be awarded for additional experience beyond the requirements. An Associate's Degree or higher from an accredited college or university. A valid architect, professional engineer, or building inspector license issued by the State of California. In order to receive credit for a college degree or license in this examination, applicants MUST attach a legible copy of your official diploma, official transcripts, official letter from the accredited institution which shows the area of specialization and/or valid State of California issued license at the time of filing or within 15 calendar days of filing your application online. If you are unable to attach your document(s), p lease submit documentation to DTse@isd.lacounty.gov and indicate your name, exam name (Principal Facilities Project Manager), and the exam number (W4132J ) . Additional Information Our Assessment Process: This assessment will consist of two (2) parts: Part I - An Evaluation of Training and Experience based on the application, desirable qualifications, and supplemental questionnaire measuring Professional Technical Knowledge of Construction Management and Planning, Sustainability Initiatives, Building Planning, and Construction Management Software weighted at 30%. - AND - Part II - A structured interview covering Knowledge & Skills in the Field, Management, Administrative, Supervisory Skills, Problem Solving & Analytical Skills, Customer Service & Interpersonal Skills, Work Habits & Productivity Skills, and Oral & Written Communications Skills weighted at 70%. Candidates must achieve a passing score of 70% or higher on each weighted part of the assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W4132J Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER W4132J When to Submit Your Application: We are accepting applications beginning February 26, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill a Principal Facilities Project Manager position in the Program and Project Management Division. The position s upervises a section responsible for County facility project management. Positions allocable to this class provide the first level of technical and administrative supervision for sections engaged in the coordination of all phases of project management including design, construction and occupancy. Essential Job Functions What You Will Be Doing: Supervises the coordination of the design and construction of County facility projects including reviewing progress for timeliness. Makes assignments to staff including establishing priorities and deadlines. Provides information on the scheduling of future projects depending on current progress and workload. Supervises the preparation of regular reports on project progress and special reports dealing with unique circumstances or problems including recommendations for their resolution. Develops and recommends changes in policies standards and procedures. Reviews reports or recommendations prepared by subordinates for technical and administrative feasibility and makes necessary recommendations to the division manager. Supervises staff (e.g., Facilities Project Manager I & II, Clerical, etc.) by performing a full range of supervisory tasks, which include reviewing and evaluating work of subordinate staff; promoting individual growth and development; and by following the department's disciplinary policies, guidelines, and procedures; and by training staff in order to ensure staff receive the support and direction needed to effectively perform their duties. Oversees the management of renovations, refurbishment, and repair projects by providing staff with technical information and guidance, ensuring collaboration with Federal, State or local agencies, approving recommendations proposed by staff, meeting with staff to obtain project status updates, conducting site visits and project reviews, and by reviewing and analyzing final various project reports (e.g., contractor evaluations, closeout documents, special reports, etc.) in order to determine if the project is in accordance with approved plans, specifications and county standards. Assists in directing the department's sustainability efforts by assessing components of projects, considering factors such as cost effectiveness, technical feasibility, implement sustainability project goals, objectives, initiatives, and strategies in collaboration with sustainability professionals, participating in strategic meetings with management and executives of other County departments in order to ensure County sustainability goals are being met. Manages the design of County Facility projects by reviewing space layouts for existing buildings, coordinating with administrative and operating personnel in-person or via email, and by overseeing architects' and engineers' development of construction plans and specifications to determine if work meets department's needs and is in accordance with approved plans, specifications and county standards. Coordinates the development of contracts and work orders by reviewing Requests for Proposals, Bids or Information (RFPs, RFBs, RFIs); by contributing to vendor selection criteria, recommending vendor selection, reviewing and acting on contract change requests, and approving deliverables, communicating with vendors and contract staff in order to meet County's project requirements. Represents the division manager, as assigned, in coordinating a section's or division's activities with other divisions, departments or public and private agencies as needed. Management of deferred maintenance and client funded projects from pre-construction through closeout. Driving to and from work sites, as needed. Requirements Requirements to Qualify: Four (4) years' experience with full responsibility for coordinating both the design and construction of complex facility projects.* *A complex facility project is defined as a major energy or construction project encompassing at least $5 million dollars in expenditures, or multi-discipline construction involving at least four separate crafts, or simultaneously managing ten or more small construction projects involving four or more separate crafts. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. Physical Expectations: 2 - Light. Light physical effort that may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Desirable Qualifications: Additional points will be awarded for additional experience beyond the requirements. An Associate's Degree or higher from an accredited college or university. A valid architect, professional engineer, or building inspector license issued by the State of California. In order to receive credit for a college degree or license in this examination, applicants MUST attach a legible copy of your official diploma, official transcripts, official letter from the accredited institution which shows the area of specialization and/or valid State of California issued license at the time of filing or within 15 calendar days of filing your application online. If you are unable to attach your document(s), p lease submit documentation to DTse@isd.lacounty.gov and indicate your name, exam name (Principal Facilities Project Manager), and the exam number (W4132J ) . Additional Information Our Assessment Process: This assessment will consist of two (2) parts: Part I - An Evaluation of Training and Experience based on the application, desirable qualifications, and supplemental questionnaire measuring Professional Technical Knowledge of Construction Management and Planning, Sustainability Initiatives, Building Planning, and Construction Management Software weighted at 30%. - AND - Part II - A structured interview covering Knowledge & Skills in the Field, Management, Administrative, Supervisory Skills, Problem Solving & Analytical Skills, Customer Service & Interpersonal Skills, Work Habits & Productivity Skills, and Oral & Written Communications Skills weighted at 70%. Candidates must achieve a passing score of 70% or higher on each weighted part of the assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W4132J Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here