Institutional Safety & Operations Manager

  • Sonoma County, CA
  • Santa Rosa, California
  • Jun 24, 2022
Full Time Administration and Management Public Safety
  • Salary: $88,410.40 - $107,465.81 Annually USD

Job Description

Position Information

The Sonoma County Sheriff's Office seeks a highly-skilled facilities operations specialist with commissary, food service, safety, and procurement-related experience.

Starting salary up to $51.49/hour ($107,465/year), a cash allowance of $600/month, and a competitive total compensation package*!

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including:

  • County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
  • An annual Staff Development/Wellness Benefit allowance of up to $1,700 and ongoing education/training opportunities
  • Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
  • County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
  • Retirement fully integrated with Social Security
  • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
  • Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
Join the Sheriff's Office Family

As a member of the Sheriff's Office family, the Commissary, Procurement, and Safety Detention Operations Manager oversees the day-to-day operations of institutional services in the Main Adult and North County Detention Facilities (MADF/NCDF) which include: commissary, food services, inmate welfare operations, janitorial, laundry, procurement, storekeeping, and warehousing. This position acts as the Detention Division Safety Coordinator, working closely with the Law Enforcement Safety Manager and Human Resources Safety Team on the MADF and CDF Injury and Illness Prevention Plan (IIPP). In this position, you will also:

  • Manage Chefs, Janitors, and Supervising Detention Assistants
  • Work closely with on-site managers for Food Service Provider (Summit)
  • Work with Sheriff's Office executive staff, Fiscal Analysts, and Administrative Services Officer
The ideal candidate will have:

  • Experience managing and supervising a diverse workforce. Experience in a law enforcement/correctional agency is desirable
  • Experience managing a broad range of safety programs including knowledge of OSHA requirements and safety best practices, infectious disease programs, respiratory protection programs, and legally mandated tracking requirements
  • A proven ability to establish and maintain effective working relationships, across all levels of an organization, with a wide-variety of internal and external contacts and customers
  • Experience providing budget support, including forecasting and tracking of program revenue/expenditures
  • Large procurement operations experience, including storeroom and warehousing best practices
  • Bilingual English/Spanish skills are a plus, but not required


Opened in 1991, the MADF is located at 2777 Ventura Avenue in the County of Sonoma's Hall of Justice Complex. This new generation facility was based on a direct supervision design, as opposed to the "linear" design of the County's earlier jails. Originally designed to hold close to 500 inmates, the facility quickly reached its housing capacity and an expansion was opened in 1997 to provide an additional 290 beds.
The facility is a medium/maximum security facility, housing both pre-trial and sentenced inmates. The direct supervision concept at MADF encourages deputy contact with inmates and emphasizes the use of interpersonal communication skills. Correctional deputies provide a leadership role and make themselves available to inmates by using the direct supervision model for inmate management.


The NCDF is located five miles north of Santa Rosa at 2254 Ordinance Road. Adjacent to the Charles M. Schulz Airport, the site originally housed the Santa Rosa Army Airfield (SRAAF) during World War II. After WWII, SRAAF was deactivated and subdivided into several parcels. In 1967 one of these parcels became the honor farm for 35 minimum-security inmates.

The NCDF sits on 15.3 acres with 9.62 acres for the facility and 5.91 acres used for the Agriculture Program. Inmate programs are coordinated by the Programs Sergeant and benefit both inmates and the county. To be eligible for work crew programs, inmates are classified at booking and cannot have violent charges, escape histories, or disciplinary behavior problems. Currently, inmates work in a variety of work details on & off-site which include:

  • MADF and NCDF laundries
  • Commissary and food services
  • Facility groundskeeping and janitorial
  • CalTrans road and dump crews
  • Equipment garage, fairgrounds, and airport
  • Supervised Adult Crew
  • Agriculture
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. This employment list may also be used to fill future full-time positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment . The Civil Service title for this position is Institutional Services Manager.

Minimum Qualifications

Education: Academic course work, which clearly relates to the knowledge and abilities listed. Normally, these courses would include business/public administration, hotel management and hospital administration.

Experience: Any combination of experience, which would provide an opportunity to acquire the knowledge and abilities, listed. Normally, four years of supervisory and/or management experience in facility operations in institutional settings such as hospitals, hotels, or detention facilities, and two years experience with large procurement operations managing the people and systems necessary to accomplish such would meet this requirement.

License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Considerable knowledge of: management principles and practices involving facility operations; the principles and practices of supervision and human resource utilization; the methods and techniques of work flow analysis, employee motivation, and performance evaluation; storekeeping and warehousing principles, including inventory management and stock control techniques; modern cleaning procedures, including principles, practices and techniques of sanitation and disinfection, supplies and equipment used in janitorial work; methods employed in laundry, including effective equipment utilization; cost containment measures related to institutional food service.

Working knowledge of:
the basic principles and practices of accounting, budget evaluation, record-keeping and information management; safety inspections and general safety issues as they relate to large facility operations; small retail store operation which involves basic retail management, bookkeeping and preparation of accounting reports, product requisition, stocking, inventory control and sale of goods.

Ability to:
plan, coordinate and direct the procurement, storekeeping, warehousing, janitorial, laundry, food service, inmate commissary, inmate welfare and reading program of the Sheriff's Adult Detention Division; establish and maintain effective working relationships with subordinates, inmates, supervisors and uniformed personnel; understand and effectively implement correctional institution procedures and security measures; prepare and justify budget estimates and to control expenditures; efficiently manages food service related costs whether with self operation or a food service vendor; prepare and maintain accurate statistical records and write reports as required.

Selection Procedure & Some Helpful Tips When Applying

  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.


Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.


Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.

You may also review the Job Classification Screening Schedule to determine the requirements for this position.

Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information.

IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required.


Applications are accepted online at . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: MN
HR Technician: RR

Closing Date:Continuous

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Santa Rosa, California United States View Map