City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $113,736 - $152,436 Effective July 2024: $117,168 - $157,008 annually There is currently one (1) full-time vacancy. Position works onsite. The first application review date (11/27/23) has passed. Applications will be accepted and reviewed on an as needed basis until vacancy is filled. THE POSITION: Under general supervision, performs duties related to threat detection and prevention, vulnerability management, security education, incident response and similar duties as required. Provides professional, technical, and analytical work in the Information Technology services. CLASS CHARACTERISTICS: An incumbent in this classification is expected to carry out general administrative assignments with only minimal supervision and refers to supervisory personnel those matters which involve policy and procedure decisions, technical questions, deviations from standard practice and unusual cyber security problems. Work is performed under the direction of the IT Manager and is evaluated through conferences, reports and the quality of services provided. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which includes a comprehensive background investigation facilitated by the Costa Mesa Police Department that includes, but is not limited to, a criminal history check (Live Scan fingerprint check) and a polygraph examination. Please refer to supplemental questions 9-25 for more information. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Evaluates, recommends, implements, and monitors security measures and programs in accordance with organization policies, procedures and standards. Trains and educates staff and users on information security protocols, policies, and procedures. Supports computer users with security related software installations, implementation of new security products and procedures, and troubleshooting of existing security solutions. Manages incident response, business continuity procedures and recovery plan from information security privacy standards; recommends mitigation of non-compliant environments. Oversees the development and maintenance of the City’s firewalls and security programs. Defines and verifies backup, recovery and security procedures for critical business systems. Audits business systems. Researches, analyzes and interprets State and Federal legislation and regulations in information security and recommends security enhancements. Researches contract service and supply needs; prepares requests for proposals; develops and negotiates contract terms; monitors contract compliance and mediates user/provider complaints. Assists in developing strategic plans for information, security and applications development. Establishes and maintains cohesive working relationships with public officials, vendors, supervisors, executives, and City staff. Attends meetings, workshops and conferences in order to stay abreast of current trends and developments in the cyber security field. May need to work evenings, weekends and holidays in the event of a breach or emergency. Performs other related work as required. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: An Associate’s Degree in Computer Science, Information Technology, MIS, Data Science, Information Security or related field. Four years of experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation layers of the OSI model. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. The following certificates are highly desirable: Certified Information Systems Security Professional (CISSP), CompTIA Security+, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Certified Information Security Manager (CISM)®, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH)®, Cisco Security. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of principles and practices of cyber security, digital access control, and intrusion detection and prevention. Knowledge of operational characteristics of computer networks, servers, VPN, end point protection, penetration testing, scan testing and systems administration. Knowledge of cyber security vulnerability testing and risk analysis. Knowledge of methods and techniques for managing and mitigating cyber security risks and threats. Knowledge of principles and practices of cyber security audits and audit documentation. Knowledge of statistical measurements and recordkeeping methods and techniques. Knowledge of information security frameworks such as the NIST Cybersecurity Framework, NIST, ISO, etc. Skill in Microsoft Office Suite. Skill in oral and written communication. REQUISITE ABILITIES: Ability to meet critical deadlines; make decisions under pressure. Ability to communicate effectively both orally and in writing and prepare and present written and oral information in a clear, concise and accurate manner. Ability to gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to interpret rules and regulations, laws and policies and apply them in a variety of procedural situations. Ability to establish and maintain effective working relationships with staff, City officials, representatives of other governmental agencies and the general public. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description SALARY RANGE: Current: $113,736 - $152,436 Effective July 2024: $117,168 - $157,008 annually There is currently one (1) full-time vacancy. Position works onsite. The first application review date (11/27/23) has passed. Applications will be accepted and reviewed on an as needed basis until vacancy is filled. THE POSITION: Under general supervision, performs duties related to threat detection and prevention, vulnerability management, security education, incident response and similar duties as required. Provides professional, technical, and analytical work in the Information Technology services. CLASS CHARACTERISTICS: An incumbent in this classification is expected to carry out general administrative assignments with only minimal supervision and refers to supervisory personnel those matters which involve policy and procedure decisions, technical questions, deviations from standard practice and unusual cyber security problems. Work is performed under the direction of the IT Manager and is evaluated through conferences, reports and the quality of services provided. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which includes a comprehensive background investigation facilitated by the Costa Mesa Police Department that includes, but is not limited to, a criminal history check (Live Scan fingerprint check) and a polygraph examination. Please refer to supplemental questions 9-25 for more information. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Evaluates, recommends, implements, and monitors security measures and programs in accordance with organization policies, procedures and standards. Trains and educates staff and users on information security protocols, policies, and procedures. Supports computer users with security related software installations, implementation of new security products and procedures, and troubleshooting of existing security solutions. Manages incident response, business continuity procedures and recovery plan from information security privacy standards; recommends mitigation of non-compliant environments. Oversees the development and maintenance of the City’s firewalls and security programs. Defines and verifies backup, recovery and security procedures for critical business systems. Audits business systems. Researches, analyzes and interprets State and Federal legislation and regulations in information security and recommends security enhancements. Researches contract service and supply needs; prepares requests for proposals; develops and negotiates contract terms; monitors contract compliance and mediates user/provider complaints. Assists in developing strategic plans for information, security and applications development. Establishes and maintains cohesive working relationships with public officials, vendors, supervisors, executives, and City staff. Attends meetings, workshops and conferences in order to stay abreast of current trends and developments in the cyber security field. May need to work evenings, weekends and holidays in the event of a breach or emergency. Performs other related work as required. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: An Associate’s Degree in Computer Science, Information Technology, MIS, Data Science, Information Security or related field. Four years of experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation layers of the OSI model. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment. The following certificates are highly desirable: Certified Information Systems Security Professional (CISSP), CompTIA Security+, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Certified Information Security Manager (CISM)®, GIAC Security Essentials Certification (GSEC), Certified Ethical Hacker (CEH)®, Cisco Security. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of principles and practices of cyber security, digital access control, and intrusion detection and prevention. Knowledge of operational characteristics of computer networks, servers, VPN, end point protection, penetration testing, scan testing and systems administration. Knowledge of cyber security vulnerability testing and risk analysis. Knowledge of methods and techniques for managing and mitigating cyber security risks and threats. Knowledge of principles and practices of cyber security audits and audit documentation. Knowledge of statistical measurements and recordkeeping methods and techniques. Knowledge of information security frameworks such as the NIST Cybersecurity Framework, NIST, ISO, etc. Skill in Microsoft Office Suite. Skill in oral and written communication. REQUISITE ABILITIES: Ability to meet critical deadlines; make decisions under pressure. Ability to communicate effectively both orally and in writing and prepare and present written and oral information in a clear, concise and accurate manner. Ability to gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to interpret rules and regulations, laws and policies and apply them in a variety of procedural situations. Ability to establish and maintain effective working relationships with staff, City officials, representatives of other governmental agencies and the general public. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
The Cybersecurity Analyst reports to the Manager, Network Engineering, and is responsible for the oversight and implementation of the Districts rail network infrastructure and provides technical and engineering design support for complex cross-functional network and cybersecurity projects within the District. Manages and develops connectivity solutions utilizing the district’s fiber optic infrastructure; develops and implements standards and procedures for the District’s PTC, PCEP, and other rail network systems; develops security policy, compliance and design strategy for the security of the District’s enterprise network and systems; works to improve the security posture of district owned sites & facilities, as well as develop threat modeling, coordination of application security requirements, and strategic application security remediation using a wide variety of hardware and software tools.
ESSENTIAL FUNCTIONS&DUTY
Lead the security compliance efforts and conduct periodic audits, regular penetration testing, and remediation in accordance with TSA, DHS, and CISA requirements. Take charge ensuring data security, mitigating cyber security risks, and safeguarding SMCTD's computer networks, Operations (Train) Network and related systems against security intrusions. Responsible for coordinating and managing SMCTD's cyber security activities, upgrade cyber security measures and controls and actively combat security intrusions.
Plans, analyzes, and implements system security measures and controls related to SMCTD's computer networks and other technology systems. Aligns information security activities with business risk priorities through prioritization of security risk and mitigation activities.
Research and resolve sensitive and confidential data security issues and provide leadership or technical assistance in projects involving protection of confidential data against unauthorized access.
Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services.
Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Researches and evaluates new technologies and cybersecurity management tools; develop and deliver training materials such as online OT cybersecurity awareness training and provide accurate and prompt status reports as required
EXAMPLES OF DUTIES
Develops, implements, and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy, and recovery of information assets owned, controlled, or/and processed by the organization.
Identifies, evaluates, and reports on cybersecurity risk related to assets. Performs an inventory of information assets, maintains the asset repository; manages the data classification project.
Ensures organizational compliance in accordance with agency information security policies, standards, and procedures; responsible for the exception process, authorizes and documents all exceptions, and maintains a repository of all exceptions.
Manages systems and network security and remote access methodologies such as Firewalls, IDS/IPS, VPN, and MFA. Perform packet analysis using tools such as NMAP, Ethereal a Wireshark; review device logs, provide event correlation, and forensic analysis; conducts regular vulnerability scanning and recommends remediation steps
Reviews annually and coordinates any changes to the Incident Response Plan and the overall IT Security Policies/Standards. Responsible for oversight compliance with PCI Compliance and regulations. (Includes conduct annual PCI compliance exercise, security patching process and validation). Acts as a Focal point for all information security related audit work (internal & external). Coordinates with auditors in the execution of audits. Develops a strategy for handling audits and external assessment processes for relevant regulations.
Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies.
Provides support and consulting to the Executive Officer, IT while staying current on relevant security regulations, laws, and technologies. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action.
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
Provide 24/7 on-call construction and maintenance support.
Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
Perform other duties as assigned.
Mar 05, 2024
Full Time
The Cybersecurity Analyst reports to the Manager, Network Engineering, and is responsible for the oversight and implementation of the Districts rail network infrastructure and provides technical and engineering design support for complex cross-functional network and cybersecurity projects within the District. Manages and develops connectivity solutions utilizing the district’s fiber optic infrastructure; develops and implements standards and procedures for the District’s PTC, PCEP, and other rail network systems; develops security policy, compliance and design strategy for the security of the District’s enterprise network and systems; works to improve the security posture of district owned sites & facilities, as well as develop threat modeling, coordination of application security requirements, and strategic application security remediation using a wide variety of hardware and software tools.
ESSENTIAL FUNCTIONS&DUTY
Lead the security compliance efforts and conduct periodic audits, regular penetration testing, and remediation in accordance with TSA, DHS, and CISA requirements. Take charge ensuring data security, mitigating cyber security risks, and safeguarding SMCTD's computer networks, Operations (Train) Network and related systems against security intrusions. Responsible for coordinating and managing SMCTD's cyber security activities, upgrade cyber security measures and controls and actively combat security intrusions.
Plans, analyzes, and implements system security measures and controls related to SMCTD's computer networks and other technology systems. Aligns information security activities with business risk priorities through prioritization of security risk and mitigation activities.
Research and resolve sensitive and confidential data security issues and provide leadership or technical assistance in projects involving protection of confidential data against unauthorized access.
Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services.
Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Researches and evaluates new technologies and cybersecurity management tools; develop and deliver training materials such as online OT cybersecurity awareness training and provide accurate and prompt status reports as required
EXAMPLES OF DUTIES
Develops, implements, and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy, and recovery of information assets owned, controlled, or/and processed by the organization.
Identifies, evaluates, and reports on cybersecurity risk related to assets. Performs an inventory of information assets, maintains the asset repository; manages the data classification project.
Ensures organizational compliance in accordance with agency information security policies, standards, and procedures; responsible for the exception process, authorizes and documents all exceptions, and maintains a repository of all exceptions.
Manages systems and network security and remote access methodologies such as Firewalls, IDS/IPS, VPN, and MFA. Perform packet analysis using tools such as NMAP, Ethereal a Wireshark; review device logs, provide event correlation, and forensic analysis; conducts regular vulnerability scanning and recommends remediation steps
Reviews annually and coordinates any changes to the Incident Response Plan and the overall IT Security Policies/Standards. Responsible for oversight compliance with PCI Compliance and regulations. (Includes conduct annual PCI compliance exercise, security patching process and validation). Acts as a Focal point for all information security related audit work (internal & external). Coordinates with auditors in the execution of audits. Develops a strategy for handling audits and external assessment processes for relevant regulations.
Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies.
Provides support and consulting to the Executive Officer, IT while staying current on relevant security regulations, laws, and technologies. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action.
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
Provide 24/7 on-call construction and maintenance support.
Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
Perform other duties as assigned.
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
CAREER DESCRIPTION Technology Services Manager This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Tuesday, April 9th, 2024 11:59 P.M. (PST) . Applicants are encouraged to apply immediately. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Leading teams in the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing small and medium Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively oversee the implementation and application of security best practices and policies Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Writing and presenting succinct and informative communication, which conveys clear and concise meaning Developing clear requirements for internal Information Technology staff and third-party vendors Communicating consistently with client to ensure service-related requirements are being met to their satisfaction Problem-solving /decision making Proactively detecting problem areas and recommending/implementing solutions Accurately identifying issues, impacts, and solutions Fostering an innovative, collaborative, success-oriented team environment SPECIAL REQUIREMENTS | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications, including the physical and mental requirements as well as the environmental conditions for the Technology Services Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/9/2024 11:59 PM Pacific
CITY OF SAN LUIS, AZ
Fernando Padilla City Building, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
CAREER DESCRIPTION Senior Technology Services Manager (Technology Services Manager, Senior) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Technology Services Manager, Senior positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, March 25, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY The Office of Information Technology (OCIT) seeks highly skilled senior technology services managers for multiple Data Center Services divisions and Cybersecurity position. The ideal candidates should deeply understand various aspects of information technology and how it affects operational planning and program implementation to meet service delivery needs. The Data Center Services team provides operational support in various areas, including desktop support, servers and storage, physical security systems, IT standards, infrastructure and facilities management, service desk, and IT service management strategies. The Cyber Resilience Team provides oversight regarding the first line of defense for all County of Orange IT systems and data and provides Information Security Risk Governance strategies, frameworks, policies, and standards to support the County of Orange. Duties and responsibilities will include but not limited to the following: Infrastructure Manager Managing robust technical teams, designing and managing enterprise infrastructure systems, capacity planning for servers, storage, surveillance, access control, data protection, disaster recovery, and various facilities systems Monitoring performance metrics, analyzes trends and implements improvements to optimize efficiency and reliability Overseeing strategy and the day-to-day operations of the County's primary Data Center, including power distribution, cooling systems, fire suppression, and environmental monitoring Collaborating with executive leadership and IT teams to prioritize County strategic technology projects Monitoring vendors' technical and contractual performance for maintaining data center services. End User and Operations Manager Managing robust technical teams, ensuring the smooth functioning of desktop infrastructure and maintaining high levels of end-user satisfaction Leads initiatives to optimize desktop operations, implements best practices for desktop support, and drives continuous improvement in IT Service Management delivery, vendor performance, and asset management strategies. Coordinating with the network, voice, and application technology teams to ensure complete service delivery in user requests and projects. Planning with endpoint engineers to develop management toolsets for Windows operating systems, security and application patching, mobile device management, and security compliance Monitoring ServiceNow ticket trends, incident management, resolution, and service quality control Cloud Operations Manager Providing leadership for enterprise cloud operations, overseeing internal and external teams that managed Microsoft Azure, Entra ID, M365, System Center Configuration Manager (SCCM), Intune, and other cloud-based services. Monitoring performance metrics, resource utilization, and implements best practices for cloud operations. Collaborating closely with cross-functional teams, driving initiatives to enhance cloud efficiency, streamline workflows, and support the County's digital transformation goals Partnering with IT teams to strategize cloud infrastructure roadmaps, Identity and Access Management solutions, and workforce authentication leveraging SSO, MFA, and conditional access policies Implementing technology solutions that drive full automation, self-service, and resiliency. Cyber Resilience Manager Providing technical and best practice guidance on Information Security Risk to the business based on specific platform and County complexities and issues. In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST) Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Contributing to reports on the County's business platform Information Security Risk profile including application, infrastructure and third party. Overseeing day to day multi-vendor information Security Risk Management operations for Orange County's enterprise security environment. Researching and leveraging information on current threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Conducting audits and reviews and oversight of risk processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES OCIT seeks candidates with at least five years of experience managing IT environments in one or more technology fields: desktop and end-user support, data center management, server and storage, data protection, cloud operations, delivery and cyber resilience, cybersecurity. Additionally, the candidate should be familiar with the IT service management framework to maximize service delivery and predictability efficiencies. Although not required the desirable candidate will possess a Bachelor's degree in Computer Science, Information Systems or closely related field from an accredited college or university (a Master's degree is preferred). Please note that candidates are not expected to have experience in all of the technology fields listed above. In addition to the minimum qualifications candidates will also demonstrate experience in the following competencies: Technical Expertise Managing and preparing large-scale Information technology infrastructures and projects, IT budgets, and Strategic Financial Plans (SFP) Working with varying business operations to support multiple departments in IT projects, budgeting, contracts, and developing business requirements Applying advanced project management techniques for large IT projects, prioritizing competing demands, and resource planning, budget estimation and preparation and technical reports Staying current on emerging and changing technologies to identify and implement innovative IT solutions Applying IT Service Management best practices and processes to achieve service delivery Leadership Managing a team of both internal employees and contractors to achieve operational goals Collaborate through information technology to establish and maintain effective partnerships that support the County Managing large IT environments with 5+ locations and app. 5,000 users Asserting authority and holding others accountable to achieve goals Communication Collaborating with clients and fostering positive business relationships to meet service delivery goals Discuss and convey information technology concepts and terminology with technical and non-technical staff. Producing clear and concise written documents, emails, and status reports Problem-solving /decision making Making strategic judgments and evaluating the impact of decisions Developing IT plans for departmental direction, policy, and objectives Analyzing and solving problems while adapting to changing priorities Planning and implementing projects to meet deadlines MINIMUM QUALIFICATIONS Please click here for details on this classification, including the physical, mental, environmental and working conditions. SPECIAL REQUIREMENT | CERTIFICATION Possession of current Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Auditor (CISA) is required for the Cyber Resilience Manager position. SPECIAL REQUIREMENT | BACKGROUND INVESTIGATION Part of the selection process for positions within the County of Orange supporting the Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backg rounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/1/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Los Angeles
City Of Los Angeles, California, United States
job description Los Angeles World Airports (LAWA) is hiring in the Information Security/ Cyber Information group. The Information System Manager II position is a senior position in LAWA's IT Department. The Information System Manager oversees and contains information security incidents and events to protect public IT assets, national and local security data, intellectual property, and Airline IT assets, among others. This manager monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action, and coordinates the implementation of incident response plans and procedures from the LAWA Security Operation Center, to ensure that business-critical services are recovered in the event of a security event. In addition, this manager position directs advanced network forensic investigations against security intrusion attempts, utilizing knowledge of attack signatures and tactics associated with advanced threats. How to apply This will be a Application/ Resume Review only appointment. Applicants interested in applying for this opportunity must submit a City Application and Resume to imtghiring@lawa.org . In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf. Transfer These positions are only available for City employees. Please do not respond if you do not currently work for the City of Los Angeles. Closing Date/Time: 4/11/24
Mar 29, 2024
job description Los Angeles World Airports (LAWA) is hiring in the Information Security/ Cyber Information group. The Information System Manager II position is a senior position in LAWA's IT Department. The Information System Manager oversees and contains information security incidents and events to protect public IT assets, national and local security data, intellectual property, and Airline IT assets, among others. This manager monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action, and coordinates the implementation of incident response plans and procedures from the LAWA Security Operation Center, to ensure that business-critical services are recovered in the event of a security event. In addition, this manager position directs advanced network forensic investigations against security intrusion attempts, utilizing knowledge of attack signatures and tactics associated with advanced threats. How to apply This will be a Application/ Resume Review only appointment. Applicants interested in applying for this opportunity must submit a City Application and Resume to imtghiring@lawa.org . In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf. Transfer These positions are only available for City employees. Please do not respond if you do not currently work for the City of Los Angeles. Closing Date/Time: 4/11/24
City of Los Angeles
City Of Los Angeles, California, United States
job description Los Angeles World Airports (LAWA) is hiring in the Information Security/ Cyber Information group. The Information System Manager II position is a senior position in LAWA's IT Department. The Information System Manager oversees and contains information security incidents and events to protect public IT assets, national and local security data, intellectual property, and Airline IT assets, among others. This manager monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action, and coordinates the implementation of incident response plans and procedures from the LAWA Security Operation Center, to ensure that business-critical services are recovered in the event of a security event. In addition, this manager position directs advanced network forensic investigations against security intrusion attempts, utilizing knowledge of attack signatures and tactics associated with advanced threats. How to apply This will be a Application/ Resume Review only appointment. Applicants interested in applying for this opportunity must submit a City Application and Resume to imtghiring@lawa.org . In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf. Transfer These positions are only available for City employees. Please do not respond if you do not currently work for the City of Los Angeles. Closing Date/Time: 4/11/24
Mar 29, 2024
job description Los Angeles World Airports (LAWA) is hiring in the Information Security/ Cyber Information group. The Information System Manager II position is a senior position in LAWA's IT Department. The Information System Manager oversees and contains information security incidents and events to protect public IT assets, national and local security data, intellectual property, and Airline IT assets, among others. This manager monitors the external threat environment for emerging threats, and advises relevant stakeholders on the appropriate courses of action, and coordinates the implementation of incident response plans and procedures from the LAWA Security Operation Center, to ensure that business-critical services are recovered in the event of a security event. In addition, this manager position directs advanced network forensic investigations against security intrusion attempts, utilizing knowledge of attack signatures and tactics associated with advanced threats. How to apply This will be a Application/ Resume Review only appointment. Applicants interested in applying for this opportunity must submit a City Application and Resume to imtghiring@lawa.org . In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf. Transfer These positions are only available for City employees. Please do not respond if you do not currently work for the City of Los Angeles. Closing Date/Time: 4/11/24
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 8/17/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,899.93 per month Location: San Bernardino Program Summary: CSUSB and the California Department of Labor entered into a partnership to implement the Inland Empire Cybersecurity Initiative (IECI), from an NSA-funded Community Development grant intended to provide a rapid increase in direct job placement in well-paying cybersecurity careers while providing students with the ability to gain real-world experience. Since then, CSUSB has continued to move forward on the development of a Workforce and Apprenticeship Tech Hub in support of the IECI mission. The Workforce Development Center, in partnership with the Cybersecurity Center at CSUSB will provide the venue for community college faculty, university faculty, students, and employers to collaborate in a security operations training and workspace to include research spaces, advanced broadband, specialized equipment for a training Cybersecurity Operations Center, improved technology, and flexible spaces for career preparation. This project will provide a rapid increase in direct job placement in well-paying “anchor” careers while providing students the ability to “earn while they learn.” This will both alleviate the need to work in menial employment but increase opportunities for meaningful employment while in school. While the Workforce and Apprenticeship Hub initially serves careers in the cybersecurity and supply chain fields, the mechanism built will accommodate future workforce needs. The partners in this project support significant collaboration and an educational pipeline for career jobs from high school, community college, and university, as well as retraining efforts which benefit the economic development of the entire region. The IECI Program Coordinator supports the objectives of the IECI community development project, cybersecurity apprenticeship programs, and the Workforce Development Center with record keeping, program promotion/marketing, activity/event scheduling, and student customer service support toward apprenticeships and employment. The IECI Program Coordinator reports to the IECI Program Manager and the position’s chain of command, having responsibilities to support the objectives of the IECI community development project, cybersecurity apprenticeship programs, and the Workforce Development Center. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IECI Program Manager, the Program Coordinator will work independently to: Record keeping of employer and student data, events/activities, and apprentice progression through the exploration, pre-apprentice, apprentice, and student talent/employer coordination phases of the IECI program. Maintain records upkeep and availability/accessibility of data for IECI staff, partners, and community participants via CSUSB Community Development website Schedule, organize, and assist in hosting monthly and quarterly organizational meetings with grant project management, Employer Apprenticeship Committee, and IECI partners Support the objectives of the CSUSB Workforce Development Center Tech Hub Maintain calendar of campus/community STEM and relevant events. Attend campus/community events for Hub booth/tabling. Organize and host CSUSB Workforce Development Center student support events and activities Coordinate workforce development student support events and activities with IECI workforce partners, grant subaward partners, campus colleges & departments, and San Bernardino and Riverside County Workforce Development Centers Perform campus and community marketing/promotion of the Hub and available opportunities for students. Support the marketing, recruitment, selection, retention, graduation, and employment transition of CSUSB student apprentices. Promote IECI, the CSUSB cyber program, scholarships, cyber clubs, projects, and career development opportunities at campus/community STEM events and activities. Communicate IECI events and activities with San Bernardino and Riverside County school districts, schools, and workforce development coordinators. Collaborate with IECI partners to facilitate registration of pre-apprenticeships and apprenticeships, and track students’ goals, achievements, grades, and financial support through e-portfolios and other supporting platforms. Support the student apprentice application and referral process. Assist in the maintenance of employee and student apprentice databases. Support the coordination of apprenticeship program objectives and implementation with employers, CSUSB faculty, staff, and students. Be able to articulate the Inland Empire Cybersecurity Initiative (IECI) Community Development & Apprenticeship grant and service roles of CSUSB grant staff and partners Be able to articulate how the California Department of Labor Apprenticeships work and related collaborations with the California Division of Apprenticeship Standards and IECI partners Minimum Qualifications Education: High school diploma or equivalent Experience: E vent planning and production, including project management, budgeting, facility rentals and logistics, staff management and administration. Experience using office software programs. Other: Oral and written communication skills as well as the ability to establish and maintain cooperative working relationships with administration, faculty, staff and students. Able to exercise sound judgment, complete assigned projects in a timely manner and work well under tight deadlines. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Full Time, Non-Exempt, Benefited position through 8/17/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $3,899.93 per month Location: San Bernardino Program Summary: CSUSB and the California Department of Labor entered into a partnership to implement the Inland Empire Cybersecurity Initiative (IECI), from an NSA-funded Community Development grant intended to provide a rapid increase in direct job placement in well-paying cybersecurity careers while providing students with the ability to gain real-world experience. Since then, CSUSB has continued to move forward on the development of a Workforce and Apprenticeship Tech Hub in support of the IECI mission. The Workforce Development Center, in partnership with the Cybersecurity Center at CSUSB will provide the venue for community college faculty, university faculty, students, and employers to collaborate in a security operations training and workspace to include research spaces, advanced broadband, specialized equipment for a training Cybersecurity Operations Center, improved technology, and flexible spaces for career preparation. This project will provide a rapid increase in direct job placement in well-paying “anchor” careers while providing students the ability to “earn while they learn.” This will both alleviate the need to work in menial employment but increase opportunities for meaningful employment while in school. While the Workforce and Apprenticeship Hub initially serves careers in the cybersecurity and supply chain fields, the mechanism built will accommodate future workforce needs. The partners in this project support significant collaboration and an educational pipeline for career jobs from high school, community college, and university, as well as retraining efforts which benefit the economic development of the entire region. The IECI Program Coordinator supports the objectives of the IECI community development project, cybersecurity apprenticeship programs, and the Workforce Development Center with record keeping, program promotion/marketing, activity/event scheduling, and student customer service support toward apprenticeships and employment. The IECI Program Coordinator reports to the IECI Program Manager and the position’s chain of command, having responsibilities to support the objectives of the IECI community development project, cybersecurity apprenticeship programs, and the Workforce Development Center. Work Schedule 40 hours per week. Schedule to be arranged, but typically, Monday-Friday from 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IECI Program Manager, the Program Coordinator will work independently to: Record keeping of employer and student data, events/activities, and apprentice progression through the exploration, pre-apprentice, apprentice, and student talent/employer coordination phases of the IECI program. Maintain records upkeep and availability/accessibility of data for IECI staff, partners, and community participants via CSUSB Community Development website Schedule, organize, and assist in hosting monthly and quarterly organizational meetings with grant project management, Employer Apprenticeship Committee, and IECI partners Support the objectives of the CSUSB Workforce Development Center Tech Hub Maintain calendar of campus/community STEM and relevant events. Attend campus/community events for Hub booth/tabling. Organize and host CSUSB Workforce Development Center student support events and activities Coordinate workforce development student support events and activities with IECI workforce partners, grant subaward partners, campus colleges & departments, and San Bernardino and Riverside County Workforce Development Centers Perform campus and community marketing/promotion of the Hub and available opportunities for students. Support the marketing, recruitment, selection, retention, graduation, and employment transition of CSUSB student apprentices. Promote IECI, the CSUSB cyber program, scholarships, cyber clubs, projects, and career development opportunities at campus/community STEM events and activities. Communicate IECI events and activities with San Bernardino and Riverside County school districts, schools, and workforce development coordinators. Collaborate with IECI partners to facilitate registration of pre-apprenticeships and apprenticeships, and track students’ goals, achievements, grades, and financial support through e-portfolios and other supporting platforms. Support the student apprentice application and referral process. Assist in the maintenance of employee and student apprentice databases. Support the coordination of apprenticeship program objectives and implementation with employers, CSUSB faculty, staff, and students. Be able to articulate the Inland Empire Cybersecurity Initiative (IECI) Community Development & Apprenticeship grant and service roles of CSUSB grant staff and partners Be able to articulate how the California Department of Labor Apprenticeships work and related collaborations with the California Division of Apprenticeship Standards and IECI partners Minimum Qualifications Education: High school diploma or equivalent Experience: E vent planning and production, including project management, budgeting, facility rentals and logistics, staff management and administration. Experience using office software programs. Other: Oral and written communication skills as well as the ability to establish and maintain cooperative working relationships with administration, faculty, staff and students. Able to exercise sound judgment, complete assigned projects in a timely manner and work well under tight deadlines. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1618022334 Capitol Police • Highway Patrol • Investigations • Parole and Probation • State Fire Marshal • Training Division • Office of Traffic Safety • Office of Professional Responsibility • Office of Criminal Justice Assistance • Records, Communications and Compliance • Office of Cyber Defense Coordination • Emergency Response Commission Joe Lombardo Governor George Togliatti Director Sheri Brueggemann Deputy Director UNCLASSIFIED JOB ANNOUNCEMENT Division Administrator, Nevada Investigation Division Carson City, Nevada Recruitment Open To: The Nevada Department of Public Safety is conducting a national search for an experienced, innovative and committed law enforcement professional to lead the Nevada Investigations Division. Ideal candidates must have strong leadership and interpersonal skills to provide innovative and dynamic approaches in public safety services that contribute to the quality of life for the residents and visitors of the State of Nevada. The ideal candidate will value ethics, community, teamwork, communication, timeliness, results, and accountability; be able to break down organizational silos and barriers; and be resilient and committed to the success of the organization and employees. Finally, the ideal candidate will have significant experience with criminal investigations. AGENCY RESPONSIBILITIES: The Investigation Division provides criminal and administrative investigatory response to local, state, and federal law enforcement and criminal justice agencies throughout the State of Nevada. These investigative responses include such crimes or incidents as homicide and questionable deaths, in-custody deaths, officer-involved shootings, threats against public officials and state employees, sex crimes, crimes against children, auto theft, financial crimes, election fraud, public misconduct, administrative investigations, technology crimes, and polygraph examinations. The Investigation Division also conducts a variety of narcotic investigations which focus on the illegal use, sales, distribution, trafficking, cultivation, or manufacture of controlled substances such as Methamphetamine, Cocaine, Heroin, and Marijuana, as well as the abuse or diversion of prescription and pharmaceutical drugs. As part of its narcotics enforcement efforts, the Investigation Division oversees five multijurisdictional task forces throughout Nevada, which operate in partnership with the impacted local law enforcement agencies. The Investigation Division further works collaboratively with federal drug task forces throughout the state. The Investigation Division also participates in multijurisdictional efforts to identify and eradicate illegal Marijuana growing in Nevada. The Investigation Division houses the Nevada Threat Analysis Center (NTAC)-Nevada's state fusion center. The NTAC is one of 80 federally recognized fusion centers in the United States, and is tasked to receive, analyze, and disseminate public safety information to local partners in effort to deter, detect, prevent and respond to terrorism, criminal activity, and other public safety hazards. In support of that effort, the Investigation Division has a detective assigned to the Southern Nevada Counter Terrorism Center (SNCTC), the state's other fusion center located in Clark County, to help ensure that information sharing efforts across the state are fully integrated. SALARY AND Benefits: Annual compensation for this position is up to $149.027 on the employer/employee paid retirement along with a benefits package that includes health, dental and vision insurance, Public Employees Retirement Plan, three weeks paid vacation, three weeks sick leave, and thirteen paid holidays. An employer-paid retirement plan is also available with a reduced gross salary. State employees do not contribute to Social Security. POSITION DESCRIPTION: The Division Administrator is at-will and is appointed by the Director of the Department of Public Safety. The Division Administrator will provide executive leadership to the Nevada Investigations Division. The Division Administrator is responsible for administrative, fiscal, and operational functions of the division. The Division Administrator will exercise all power and authority vested by law to carry out the mission of the division by planning, organizing, directing, and controlling division resources. The Division Administrator will be expected to demonstrate and promote the highest standards of personal and professional conduct and will be expected to work collaboratively with members of the Department to foster a working environment that encourages individuals to excel in their areas of responsibility. The Division Administrator shall be well-versed in all operational and administrative aspects of comprehensive public safety operations. Qualifications: Bachelor's degree in public administration, business administration, criminal justice, or related field. Qualified candidates shall possess at least four years of increasingly responsible law enforcement management experience, one year of which included responsibility for managing a law enforcement operation, coordinating resources, staff, and developing a state budget. Candidates must meet minimum standards of appointment as a Nevada peace officer as established by Nevada Revised Statues and Nevada Administrative Code. The selected candidate must meet firearm qualifications/certifications standards and proficiency requirements as established by department policy. Successful completion of an extensive background investigation is required prior to appointment. TO APPLY: (Recruitment will be opened until needs are satisfied) Please submit a cover letter and detailed résumé that includes a description of employment history to include name and addresses of employers, scope of responsibility, how you learned of the position along with professional references to: Mary Gordon, HR Manager, Department of Public Safety 555 Wright Way Carson City, NV 89701 Phone: 775-684-4703 Email: mgordon@dps.state.nv.us The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THE DEPARTMENT OF PUBLIC SAFETY IS AN EQUAL OPPORTUNITY EMPLOYER. Closing Date/Time: Until recruitment needs are satisfied
Mar 13, 2024
Full Time
Announcement Number: 1618022334 Capitol Police • Highway Patrol • Investigations • Parole and Probation • State Fire Marshal • Training Division • Office of Traffic Safety • Office of Professional Responsibility • Office of Criminal Justice Assistance • Records, Communications and Compliance • Office of Cyber Defense Coordination • Emergency Response Commission Joe Lombardo Governor George Togliatti Director Sheri Brueggemann Deputy Director UNCLASSIFIED JOB ANNOUNCEMENT Division Administrator, Nevada Investigation Division Carson City, Nevada Recruitment Open To: The Nevada Department of Public Safety is conducting a national search for an experienced, innovative and committed law enforcement professional to lead the Nevada Investigations Division. Ideal candidates must have strong leadership and interpersonal skills to provide innovative and dynamic approaches in public safety services that contribute to the quality of life for the residents and visitors of the State of Nevada. The ideal candidate will value ethics, community, teamwork, communication, timeliness, results, and accountability; be able to break down organizational silos and barriers; and be resilient and committed to the success of the organization and employees. Finally, the ideal candidate will have significant experience with criminal investigations. AGENCY RESPONSIBILITIES: The Investigation Division provides criminal and administrative investigatory response to local, state, and federal law enforcement and criminal justice agencies throughout the State of Nevada. These investigative responses include such crimes or incidents as homicide and questionable deaths, in-custody deaths, officer-involved shootings, threats against public officials and state employees, sex crimes, crimes against children, auto theft, financial crimes, election fraud, public misconduct, administrative investigations, technology crimes, and polygraph examinations. The Investigation Division also conducts a variety of narcotic investigations which focus on the illegal use, sales, distribution, trafficking, cultivation, or manufacture of controlled substances such as Methamphetamine, Cocaine, Heroin, and Marijuana, as well as the abuse or diversion of prescription and pharmaceutical drugs. As part of its narcotics enforcement efforts, the Investigation Division oversees five multijurisdictional task forces throughout Nevada, which operate in partnership with the impacted local law enforcement agencies. The Investigation Division further works collaboratively with federal drug task forces throughout the state. The Investigation Division also participates in multijurisdictional efforts to identify and eradicate illegal Marijuana growing in Nevada. The Investigation Division houses the Nevada Threat Analysis Center (NTAC)-Nevada's state fusion center. The NTAC is one of 80 federally recognized fusion centers in the United States, and is tasked to receive, analyze, and disseminate public safety information to local partners in effort to deter, detect, prevent and respond to terrorism, criminal activity, and other public safety hazards. In support of that effort, the Investigation Division has a detective assigned to the Southern Nevada Counter Terrorism Center (SNCTC), the state's other fusion center located in Clark County, to help ensure that information sharing efforts across the state are fully integrated. SALARY AND Benefits: Annual compensation for this position is up to $149.027 on the employer/employee paid retirement along with a benefits package that includes health, dental and vision insurance, Public Employees Retirement Plan, three weeks paid vacation, three weeks sick leave, and thirteen paid holidays. An employer-paid retirement plan is also available with a reduced gross salary. State employees do not contribute to Social Security. POSITION DESCRIPTION: The Division Administrator is at-will and is appointed by the Director of the Department of Public Safety. The Division Administrator will provide executive leadership to the Nevada Investigations Division. The Division Administrator is responsible for administrative, fiscal, and operational functions of the division. The Division Administrator will exercise all power and authority vested by law to carry out the mission of the division by planning, organizing, directing, and controlling division resources. The Division Administrator will be expected to demonstrate and promote the highest standards of personal and professional conduct and will be expected to work collaboratively with members of the Department to foster a working environment that encourages individuals to excel in their areas of responsibility. The Division Administrator shall be well-versed in all operational and administrative aspects of comprehensive public safety operations. Qualifications: Bachelor's degree in public administration, business administration, criminal justice, or related field. Qualified candidates shall possess at least four years of increasingly responsible law enforcement management experience, one year of which included responsibility for managing a law enforcement operation, coordinating resources, staff, and developing a state budget. Candidates must meet minimum standards of appointment as a Nevada peace officer as established by Nevada Revised Statues and Nevada Administrative Code. The selected candidate must meet firearm qualifications/certifications standards and proficiency requirements as established by department policy. Successful completion of an extensive background investigation is required prior to appointment. TO APPLY: (Recruitment will be opened until needs are satisfied) Please submit a cover letter and detailed résumé that includes a description of employment history to include name and addresses of employers, scope of responsibility, how you learned of the position along with professional references to: Mary Gordon, HR Manager, Department of Public Safety 555 Wright Way Carson City, NV 89701 Phone: 775-684-4703 Email: mgordon@dps.state.nv.us The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THE DEPARTMENT OF PUBLIC SAFETY IS AN EQUAL OPPORTUNITY EMPLOYER. Closing Date/Time: Until recruitment needs are satisfied