Operations Training Supervisor

  • BART
  • Oakland, California
  • Jun 28, 2022
Full Time Administrative Analysis and Research Clerical and Administrative Support Education and Training

Job Description

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Conditions of Employment

All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov .

Department

Rolling Stock and Shops

Pay and Benefits

BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2022 current employee cost $157.35 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

Pay Rate

AFSCME Pay Band G

Minimum: $119,605.49/year - $155,487.13/year

Note: Initial salary offer will be between $119,605.49/year - $137,703.78/year and will be commensurate with education and experience.

Posted Date

June 27, 2022

June 29, 2022 (update to current assignment)

Note: Initial application review will take place in 3 weeks (July 18, 2022)

Closing Date

Open Until Further Notice

Reports To

J. Raven

Days Off

Saturday and Sunday

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Current Assignment

Under direction of the Rolling Stock & Shops Manager of Operations Training & Development, the Rolling Stock & Shops Operations Training Supervisor will be primarily responsible for supervision and coordination of the training staff activities to attain long and short-term training goals for the department and District. This includes confirming training documentation is accurate, regulatory training is completed on time, and making recommendations for modifications to maintenance training programs, policies, and procedures as appropriate.

BART Rolling Stock & Shops, currently maintains a fleet of 820+ electric and diesel electric revenue vehicles and expects to increase the count to 1,200, within the next three years. Rolling Stock & Shop is ISO 9001:2015 quality certified and is currently pursuing AAR certification.

Ideal Candidate

The ideal candidate must be systematic in their long-term planning while having the ability to adapt in the short-term to a rapidly changing training environment. They need to demonstrate a high level of knowledge of rail car maintenance, regulatory and compliance requirements.

In addition to long range planning, the ideal candidate demonstrates a detail-oriented approach to supervising a training program. They must have skill in utilizing talented employees in areas of strength while still recognizing and supporting growth of those employees.

The ideal candidate will also demonstrate a history of:
  • Effective communication with staff at various levels;
  • Leadership qualities that align employee success with departmental success to achieve maximum employee engagement;
  • Proficiency in the use of software for planning, tracking, and presentation purposes;
  • Responding to employee concerns in a timely manner and escalating when appropriate;
  • Impeccable verbal and written communication skills;
  • Adapting and transitioning to new technologies effectively;
  • Adherence to departmental procedures and policies through initiative and actions.


Essential Job Functions

  • Developing project/program plans, timelines, and deliverables for Rolling Stock and Shops training program;
  • Designing and delivering position-specific training programs for staff;
  • Ensure department’s goals and objectives are the target of the projects and programs and integrate best practice processes as the base of the structural changes;
  • Ensuring that programs and projects include interrelated processes with measurable objectives that use data to develop objective measures for performance of staff and students;
  • Partnering with department staff and other departments (Information Technology, Mechanical & Engineering, etc.) to identify opportunities and methodologies for process evaluation, transformation, and improvement to ensuring that project objectives align with department’s goal and objectives;
  • Supporting training programs by investigating applications of video and other visual aids to facilitate staff training;
  • Investigating ways to streamline and optimize the delivery of the Rolling Stock and Shops training program;
  • Collecting and reporting data and relevant information on department initiatives such as compliance, regulatory and other mandatory training including outstanding, upcoming, and completed items;
  • Developing policies and procedures on training materials revision history and chain of custody;
  • Analyze training needs for specific vehicle systems for Rolling Stock and Shops Vehicle Maintainers;
  • Identify and assign appropriate staff to instruct, test, and certify applicable employees;
  • Communication with direct reports to understand and direct the status of projects and work assignments;
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of training;


Minimum Qualifications

Education:

Possession of a Bachelor’s degree from an accredited college or university in Education, Counseling, Human Resources, or a closely related field.

Experience:

The equivalent of four (4) years of full-time verifiable professional experience in developing and administering training programs in an industrial setting, which must have included at least one (1) year of administrative and/or supervisory experience or verification of completion of an administration or supervision program.

Additional experience for Operations Training Supervisor who does technology-based training only: One (1) year of experience in administering technology-based training.

Substitution:

Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred.

Other Requirements:

Must possess a valid California driver’s license and have a satisfactory driving record. Must possess the physical mobility to walk, climb, stoop, bend, crawl and twist

Knowledge of:

- Operational characteristics, services and activities of an operations training program

- Principles and practices of employee development and training activities in an industrial setting

- Principles and practices of budget preparation and administration

- Principles of supervision, training and performance evaluation

- Related Federal, State and local laws, codes and regulations Additional knowledge for Operations Training Supervisor who does technology based training only

- Technology-based training design process

- Instructional Systems Design process as it relates to technology-based training

- Integrating Digital Media information into technology-based training program

Skills in:

- Managing, supervising and coordinating operations training services

- Supervising, directing and coordinating the work of lower level staff

- Selecting, supervising, training and evaluating staff - Assessing training needs and developing programs to meet those needs

- Interpreting and explaining District's training policies and procedures

- Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals

- Researching, analyzing and evaluating new service delivery methods and techniques

- Interpreting and applying Federal, State and local policies, laws and regulations

- Communicating clearly and concisely, both orally and in writing

- Establishing and maintaining effective working relationships with those contacted in the course of the work

Selection Process

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations)

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

Application Process

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment Opportunity

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.

Other Information

Please note that any job announcement may be canceled at any time.

Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.

Note

When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance.

To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)

No

Job Address

Oakland, California United States View Map