Employer Relations Specialist (Student Services Professional III), Career Center (516002)

  • California State University, San Bernardino (CSUSB)
  • San Bernardino, California
  • Jul 28, 2022
Full Time Education and Training Human Resources and Personnel

Job Description



California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

The Career Center offers premier programs and services at our San Bernardino campus, located in the foothills of San Bernardino and our Palm Desert campus located in the Coachella Valley. We empower students and alumni to develop a lifelong skill set for an ever-changing labor market through exploration, programming, and experiential learning opportunities to meet their personal and professional goals. We partner with local and national industry leaders to offer specialized programming, distinctive resources, and tailored events for over 20,000 current students as well as countless alumni across the Inland Empire and beyond.

Job Summary

Under the general supervision of the Career Center Director, the incumbent will proactively and strategically identify, build, cultivate and/or maintain professional relationships with local, regional, national and international employer for recruitment of university students and alumni.

Responsibilities include but are not limited to:

Employer Relations Development and Coordination
  • Develop and maintain partnerships with the Career Center Internship team, internship coordinators on-campus, and CSU counterparts.
  • Identify existing and new organizations (i.e. non-profit, government, federal, municipalities, corporate) to connect with the appropriate resources and personnel at the Career Center and/or the university.
  • Serve as campus wide Handshake platform lead
  • Coordinate, plan, and monitor the on-campus recruitment program (i.e. on-campus interviews, Information Sessions, information tabling, Career Fairs).
  • Strategically work with the Career Counselors to share job/internship opportunities to identify the best qualified candidates to match with the employer work needs.
  • Create and facilitate employer related workshops for student to use best practices (i.e. networking, navigating career fairs) for students and alumni, in alignment with the Administrative Support Coordinator, Events.
  • Guide students and alumni with the appropriate tools, technology, and resources offerings from the Career Center, including providing general assistance on Handshake to students, staff, and employers.
  • Use innovative technology and maintain social media (i.e. YouTube, Instagram, FB, LinkedIn, snapchat) for marketing and communication with students and alumni.
  • Coordinate all Employer Relations activities (events, interview sessions, etc.) by using the Career Center's platform "Handshake", in alignment with the Administrative Coordinator, Events for the Career Center.

Campus and Community Engagement:
  • Collaborate with Career Center staff, and other CSU offices of employer relations within career centers in order to partner and to develop strategies for new programming and attracting new employers to participate on campus and engage with students
  • Create and execute on-campus campaigns to visit all five academic college to conduct college needs assessments to align academia with the workforce needs, in collaboration with Administrative Coordinator, Events.
  • Attendee at regional business councils, or organizations which many employers might be at all at once (e.g., member of riverside chamber of commerce)
  • Collaborate with on and off-campus partners on employer related events held by either campus colleagues, student organizations and/or departments (e.g. Alumni Relations, Office of Student Engagement, office of Community Engagement, student clubs,
  • Work with campus partners to promote student involvement in national conferences and internship opportunities that are student focused. (e.g., Society for Advancement of Hispanics/Chicanos and Native Americans in Science (SACNAS) or Hispanic Association of Colleges and Universities (HACU)

Data Analysis/Reporting
  • Utilize published student demographic data to recruit employers seeking a diverse workforce and part of the Career Center's "Employer Partner Program".
  • Compile and report data on CC employer relations activities
  • Track job market demand, trends in recruiting, job-offer data and hiring results for students in diverse academic majors.
  • Utilize and maintain the Career Center database ( Handshake ) to generate reports, analyze data, document employer updates/actions on the weekly, monthly, and annually basis for effective benchmarking.
  • Creation of reports on all Employer event outcomes using Handshake to share with administration, on-campus partners, and employers, as needed
  • Consistently follow up with employers to conduct an employer survey after each employer engagement to measure success and/or program enhancements.

Employment Status: Full-time, Probationary, "Exempt" position (with the possibility of converting to permanent).

Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on August 10, 2022.

Work Schedule

Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

Key Qualifications
  • Thorough knowledge of the principles of individual and group behavior.
  • General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned.
  • General knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned.
  • Working knowledge of student services programs outside the program to which immediately assigned.
  • Ability to analyze complex situations accurately and adopt effective courses of action.
  • Ability to advise students individually and in groups on complex student-related matters.
  • Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
  • Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
  • Ability to carry out a variety of professionally complex assignments without detailed instructions.
  • Ability to and establish and maintain cooperative working relationships with a variety of individuals.

Education and Experience
  • Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
  • Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area (Employer Relations/ Career Center) to which assigned may be preferred but is not required.
    • A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Preferred Qualifications
  • Analytical skills, Communication skills, Negotiation skills, and Interpersonal skills.
  • Ability to create and maintain professional networks.
  • Ability to create, plan, implement career programs.
  • Effective written, presentation, and interpersonal communication skills.
  • Sensitivity and demonstrated ability to work with diverse populations.
  • Demonstrated ability to set and achieve goals.
  • Effective problem solving and organizational skills.
  • Knowledge of career development theory, career paths, and job-search strategies.
  • Display creativity, initiative, and positive attitude in carrying out responsibilities.
  • Ability to build and lead a team as well as be a contributing team member.
  • Master's degree from accredited college or university, or MBA.


Anticipated Hiring Range: $4,691 per month

Classification Salary Range: $4,691 - $6,683 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096).

Closing Date/Time: October 24, 2022

Job Address

San Bernardino, California 92407 United States View Map