CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 24, 2023 $27.21 - $33.08 Hourly Rate READY TO MAKE A DIFFERENCE ? Are you interested in bettering your community and linking people to community resources? If the answer is “YES,” this position is for you! The City of Buena Park is looking for an eager individual to become a part of our dynamic Community Services Department. Are you able to work a flexible part-time schedule? Are you passionate about engaging with the community's unhoused community? Do you have experience with this population and possess a 'can-do' attitude? Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers. The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture and will demonstrate an ability to establish trusting, hopeful relationships with these individuals. If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you! Applications will be accepted on a CONTINUOUS BASI S with a first review date of Monday, February 26, 2024. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed. This part-time position requires the availability to work a flexible schedule between the hours of 7:30 a.m. and 5:00 p.m. Monday through Friday. GENERAL PURPOSE Under general supervision, performs outreach and case management to individuals deemed homeless residents of the City of Buena Park; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics. Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans. Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients. Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment. May interface with hospital personnel regarding emergency services and recuperative care for the homeless. May perform other duties as assigned. QUALIFICATIONS GUIDELINES Knowledge of : Homeless assistance services and programs; principles and techniques of interviewing and paraprofessional counseling; social services programs and available providers; networking approaches to identify client-relevant support services; effective public relations and customer service techniques; modern office practices, methods, and computer equipment and applications related to the work. Ability to : Establish and maintain positive working relationships with supervisors, co-workers, volunteers, diverse groups of participants dealing with homelessness, and the general public; communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger, and confusion; ability to communicate orally and in writing to sufficiently secure information from clients, convey information on services available and make effective referrals to services needed; operate modern office equipment (including computer) and applicable and specialized software; document and record information electronically and in written format, maintain reports, logs and files, and database; write clean and concise reports; work independently and use independent judgment and initiative. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and cases concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, health and welfare agencies, nonprofit/community-based organizations, public and private representatives, the general public including persons experiencing homelessness, housing groups, committees, other public agencies and others in the course of work. WORK ENVIRONMENT Employees work partially in office conditions where the noise level is usually quiet, at or below 85 decibels levels, and partially work in the field and are occasionally exposed to loud noise levels, subject to heat and variable weather conditions, road hazards, vibration, and hazardous physical substances and fumes. While conducting outreach, the employee will be required to work in areas inhabited by homeless persons, including working in dirty environments and dealing with a variety of situations and challenging individuals. EDUCATION/TRAINING/EXPERIENCE Any combination of training and experience which would provide the required knowledge, skills, and abilities is considered qualifying. A typical way to obtain the required qualifications is Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work, or a closely related field and three years of experience in a related field OR High School diploma or GED and seven (7) years of related experience. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California Driver's License, acceptable driving record at the time of appointment and throughout employment in this position, and evidence of insurability. Employees in this classification will be enrolled in the Department of Motor Vehicles Pull Notice Program. Must be able to work a flexible schedule to accommodate City needs. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time:
Mar 07, 2024
Part Time
JOB BULLETIN As of June 24, 2023 $27.21 - $33.08 Hourly Rate READY TO MAKE A DIFFERENCE ? Are you interested in bettering your community and linking people to community resources? If the answer is “YES,” this position is for you! The City of Buena Park is looking for an eager individual to become a part of our dynamic Community Services Department. Are you able to work a flexible part-time schedule? Are you passionate about engaging with the community's unhoused community? Do you have experience with this population and possess a 'can-do' attitude? Be a part of the small yet effective team that provides creative, comprehensive, and compassionate solutions to help our city’s homeless community navigate life’s barriers. The Homeless Outreach Case Manager is responsible for assisting community residents and their families to navigate and access community services. The position requires an adaptable, highly motivated, proactive self-starter with strong interpersonal skills. The ideal candidate will be familiar and comfortable with unhoused individuals and street culture and will demonstrate an ability to establish trusting, hopeful relationships with these individuals. If you are empathic and compassionate, possess excellent organizational skills, thrive working in a team environment, and are ready to contribute in this capacity, we want to meet you! Applications will be accepted on a CONTINUOUS BASI S with a first review date of Monday, February 26, 2024. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed. This part-time position requires the availability to work a flexible schedule between the hours of 7:30 a.m. and 5:00 p.m. Monday through Friday. GENERAL PURPOSE Under general supervision, performs outreach and case management to individuals deemed homeless residents of the City of Buena Park; provides intervention services; assists in obtaining resources from community organizations in conjunction with local government agencies, law enforcement, and community stakeholders and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, position working approximately 20 hours per week. The Homeless Outreach Case Worker works collaboratively with our Police Department and partners in the North Orange County Public Safety Task Force to provide assistance and supportive social services to people who are experiencing or at risk of homelessness. This position is differentiated from other Community Services program classifications by its work related to providing outreach, assessment of needs, and case management to interested and in-need homeless citizens. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Establish and maintain effective and positive working relationships with clientele to provide paraprofessional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics. Identify short-term and long-term needs, provide resources and referrals based on client needs, and coordinate service delivery plans. Assist police personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients. Assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment. May interface with hospital personnel regarding emergency services and recuperative care for the homeless. May perform other duties as assigned. QUALIFICATIONS GUIDELINES Knowledge of : Homeless assistance services and programs; principles and techniques of interviewing and paraprofessional counseling; social services programs and available providers; networking approaches to identify client-relevant support services; effective public relations and customer service techniques; modern office practices, methods, and computer equipment and applications related to the work. Ability to : Establish and maintain positive working relationships with supervisors, co-workers, volunteers, diverse groups of participants dealing with homelessness, and the general public; communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger, and confusion; ability to communicate orally and in writing to sufficiently secure information from clients, convey information on services available and make effective referrals to services needed; operate modern office equipment (including computer) and applicable and specialized software; document and record information electronically and in written format, maintain reports, logs and files, and database; write clean and concise reports; work independently and use independent judgment and initiative. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands Work is performed indoors in an office environment and outdoors in the field. When work is performed outdoors and in the field, there may be exposure to the elements as well as related health hazards including blood and other bodily fluids/products and human-borne parasites. An incumbent drives a vehicle on City business, sits for extended periods of time, uses a computer, keyboard, and related equipment, stands, walks, reaches, bends, twists, kneels, reaches, and grasps, and may lift and carry boxes of records weighing 30 pounds or less. When in the field, an incumbent may walk on slippery/uneven surfaces and slopes, crouch, twist, climb ladders and stairs, and be exposed to construction materials and dust. An incumbent must be able to meet the physical requirements of the class and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the duties to be performed. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and cases concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, health and welfare agencies, nonprofit/community-based organizations, public and private representatives, the general public including persons experiencing homelessness, housing groups, committees, other public agencies and others in the course of work. WORK ENVIRONMENT Employees work partially in office conditions where the noise level is usually quiet, at or below 85 decibels levels, and partially work in the field and are occasionally exposed to loud noise levels, subject to heat and variable weather conditions, road hazards, vibration, and hazardous physical substances and fumes. While conducting outreach, the employee will be required to work in areas inhabited by homeless persons, including working in dirty environments and dealing with a variety of situations and challenging individuals. EDUCATION/TRAINING/EXPERIENCE Any combination of training and experience which would provide the required knowledge, skills, and abilities is considered qualifying. A typical way to obtain the required qualifications is Graduation from an accredited four-year college or university with major coursework in psychology, counseling, human services, social work, or a closely related field and three years of experience in a related field OR High School diploma or GED and seven (7) years of related experience. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California Driver's License, acceptable driving record at the time of appointment and throughout employment in this position, and evidence of insurability. Employees in this classification will be enrolled in the Department of Motor Vehicles Pull Notice Program. Must be able to work a flexible schedule to accommodate City needs. California Government Code §3100 - 3109 requires that all public employees are to be declared disaster service workers and shall take and subscribe to the related oath or affirmation as required. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. OC CREDIT UNION: Available to all City employees and their families. Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field. For Municipal Court, experience must be in a field related to case management and working with vulnerable populations. For Downtown Austin Community Court, experience must be in working substance dependency and homeless populations. A Master’s degree may substitute for experience up to two (2) years. Experience may substitute for education up to four (4) years. Licenses or Certifications: For Austin Municipal Court: Must possess and maintain a valid Texas Class C Drivers’ License Driving record must meet National Safety Council instructor eligibility requirements. This eligibility must be maintained during employment. For Downtown Austin Community Court: Must possess and maintain a valid Texas Class C Drivers’ License. Notes to Applicants The position will be assigned to Austin Municipal Court’s Youth Services Unit. NOTE : Juvenile Case Managers provide basic case management to juveniles who are cited for Class “C” Misdemeanors in the Austin Municipal Court. The Youth Services team assists juveniles and their families with understanding what they need to do to comply with court orders and/or Austin Youth Diversion Program requirements, with the goal of deterring juveniles from the criminal justice system, and reducing recidivism. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. Driving Requirement - This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards This position will require a pre-employment Criminal Background Investigation ( CBI ). Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court please watch this video https://www.youtube.com/watch?v=944iAG0EMys Pay Range $25.40 - $30.10 Hours This position occupies a 4 day 10 hour schedule, with one regularly scheduled day off and the potential to telework. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/11/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working with youth in government, social services, education or court setting is preferred. Bilingual fluency in English and Spanish. Experience with developing curriculum for youth to include teaching or presenting to youth. Experience leading, supporting, or partnering with community engagement programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conduct intake and assessment for target group to determine their Psycho-social, substance abuse treatment, housing, and/or resource need to obtain maximum benefits from all available sources. Develop and implement individual treatment plans. Utilize community resources such as, but not limited to: local, state and federal agencies; parenting resources; school resources; medical resources; health-care partners; non-profit agencies and other resources for reasons such as: substance abuse treatment; mental health, dental, and/or vision care; health benefit enrollment, housing, job skills, employment assistant to assist client in learning to live as a competent member of the community. Provide case management for problem such as, chemical dependency, questionable mental state, homelessness, and/or unemployment. Compile data/and write informational reports, cost estimates, etc Refer citizens to appropriate agency or program. Record data on appropriate form/log, etc. Attend meetings/seminars to stay current in job practices. May require assisting clients in developing action steps, actively monitoring, and tracking follow-ups. May require maintaining client record and track client progress. May require working with clients both in clinic and on outreach, i.e., in parks, on street corners, soup kitchens, etc. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Able to work with “hard to reach” populations. Knowledge of the resources in Austin, for persons with multiple issues including homelessness, substance abuse and mental health. Ability to be creative in developing treatment options Ability to assess clients for mental health, substance abuse, and medial needs Able to engage clients. Able to confront “difficult” clients in a firm yet respectful way. Ability to work well under pressure with multiple tasks. Willing to work as a team player. Excellent assessment skills. Experience with criminal offenders Skill in establishing and maintaining good working relationships with other City employees and the public. Skill in negotiation with other social service programs. Skill in obtaining services for clients. Skill in the application of casework principles. Skill in the process of interviewing and counseling. Skill in establishing priorities of tasks according to their criticality. Skill in operating a computer. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field. For Municipal Court, experience must be in a field related to case management and working with vulnerable populations. A Master's degree may substitute for experience up to two (2) years. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * This position requires a Class “C” Driver’s License. Do you have a Class “C” Driver’s License or if selected for this position, do you have the ability to acquire a Class “C” Driver’s License by your hire date? Yes No * This position requires a driving record must meet National Safety Council instructor eligibility requirements. This eligibility must be maintained during employment. Do you meet this minimum qualification? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your experience working with youth populations in a government, social services, education or court setting. Be specific and include the position(s) listed on your application where you worked with youth as well as the number of years experience you possess working with youth populations. (Open Ended Question) * Please describe your experience developing curriculum. Be specific and provide examples of the type of curriculum you have developed and the position(s) listed on your application for which you were responsible for developing curriculum. (Open Ended Question) * Please describe your experience teaching classes or presenting to groups of youth. Be specific and provide examples to include what size audience you presented to and positions(s) listed on your application for which you were responsible for this task. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual skills. Speak, read, and write in both languages fluently. Speak English and Spanish fluently. Speak some Spanish. Fluent in English only. * Due to the youth population this unit works with and the need to meet students and their families after school and work hours, the schedule for this position includes evenings and may vary at times. List any hours or days of the week that you cannot work. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Mar 28, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field. For Municipal Court, experience must be in a field related to case management and working with vulnerable populations. For Downtown Austin Community Court, experience must be in working substance dependency and homeless populations. A Master’s degree may substitute for experience up to two (2) years. Experience may substitute for education up to four (4) years. Licenses or Certifications: For Austin Municipal Court: Must possess and maintain a valid Texas Class C Drivers’ License Driving record must meet National Safety Council instructor eligibility requirements. This eligibility must be maintained during employment. For Downtown Austin Community Court: Must possess and maintain a valid Texas Class C Drivers’ License. Notes to Applicants The position will be assigned to Austin Municipal Court’s Youth Services Unit. NOTE : Juvenile Case Managers provide basic case management to juveniles who are cited for Class “C” Misdemeanors in the Austin Municipal Court. The Youth Services team assists juveniles and their families with understanding what they need to do to comply with court orders and/or Austin Youth Diversion Program requirements, with the goal of deterring juveniles from the criminal justice system, and reducing recidivism. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. Driving Requirement - This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards This position will require a pre-employment Criminal Background Investigation ( CBI ). Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court please watch this video https://www.youtube.com/watch?v=944iAG0EMys Pay Range $25.40 - $30.10 Hours This position occupies a 4 day 10 hour schedule, with one regularly scheduled day off and the potential to telework. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/11/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working with youth in government, social services, education or court setting is preferred. Bilingual fluency in English and Spanish. Experience with developing curriculum for youth to include teaching or presenting to youth. Experience leading, supporting, or partnering with community engagement programs. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conduct intake and assessment for target group to determine their Psycho-social, substance abuse treatment, housing, and/or resource need to obtain maximum benefits from all available sources. Develop and implement individual treatment plans. Utilize community resources such as, but not limited to: local, state and federal agencies; parenting resources; school resources; medical resources; health-care partners; non-profit agencies and other resources for reasons such as: substance abuse treatment; mental health, dental, and/or vision care; health benefit enrollment, housing, job skills, employment assistant to assist client in learning to live as a competent member of the community. Provide case management for problem such as, chemical dependency, questionable mental state, homelessness, and/or unemployment. Compile data/and write informational reports, cost estimates, etc Refer citizens to appropriate agency or program. Record data on appropriate form/log, etc. Attend meetings/seminars to stay current in job practices. May require assisting clients in developing action steps, actively monitoring, and tracking follow-ups. May require maintaining client record and track client progress. May require working with clients both in clinic and on outreach, i.e., in parks, on street corners, soup kitchens, etc. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Able to work with “hard to reach” populations. Knowledge of the resources in Austin, for persons with multiple issues including homelessness, substance abuse and mental health. Ability to be creative in developing treatment options Ability to assess clients for mental health, substance abuse, and medial needs Able to engage clients. Able to confront “difficult” clients in a firm yet respectful way. Ability to work well under pressure with multiple tasks. Willing to work as a team player. Excellent assessment skills. Experience with criminal offenders Skill in establishing and maintaining good working relationships with other City employees and the public. Skill in negotiation with other social service programs. Skill in obtaining services for clients. Skill in the application of casework principles. Skill in the process of interviewing and counseling. Skill in establishing priorities of tasks according to their criticality. Skill in operating a computer. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field. For Municipal Court, experience must be in a field related to case management and working with vulnerable populations. A Master's degree may substitute for experience up to two (2) years. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * This position requires a Class “C” Driver’s License. Do you have a Class “C” Driver’s License or if selected for this position, do you have the ability to acquire a Class “C” Driver’s License by your hire date? Yes No * This position requires a driving record must meet National Safety Council instructor eligibility requirements. This eligibility must be maintained during employment. Do you meet this minimum qualification? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your experience working with youth populations in a government, social services, education or court setting. Be specific and include the position(s) listed on your application where you worked with youth as well as the number of years experience you possess working with youth populations. (Open Ended Question) * Please describe your experience developing curriculum. Be specific and provide examples of the type of curriculum you have developed and the position(s) listed on your application for which you were responsible for developing curriculum. (Open Ended Question) * Please describe your experience teaching classes or presenting to groups of youth. Be specific and provide examples to include what size audience you presented to and positions(s) listed on your application for which you were responsible for this task. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual skills. Speak, read, and write in both languages fluently. Speak English and Spanish fluently. Speak some Spanish. Fluent in English only. * Due to the youth population this unit works with and the need to meet students and their families after school and work hours, the schedule for this position includes evenings and may vary at times. List any hours or days of the week that you cannot work. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) CURRENT VACANCY: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. The current vacancy will be assigned to the Network for Homeless Solutions in the City Manager's Office. THE POSITION: Under general supervision, to perform daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provide intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date is November 17, 2023. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) CURRENT VACANCY: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. The current vacancy will be assigned to the Network for Homeless Solutions in the City Manager's Office. THE POSITION: Under general supervision, to perform daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provide intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date is November 17, 2023. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma Department of Health Services (DHS) is seeking multiple experienced Behavioral Health Program Managers to join our team! Starting Salary up to $66.17/hour ($138,104/year) plus a competitive total compensation package!* NOTE: This position requires current, active State of California licensure as either a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Registered Nurse (RN), or Licensed Psychologist (LP). DHS is recruiting to fill two full-time Behavioral Health Program Manager (BHPM) positions within our Community Mental Health Clinics (CMHC) program and our Youth Access Program. The BHPMs oversee various programs within our Adult Services, Youth Services, and Program support teams. If you are interested in one or both of these positions, we encourage you to apply now! Community Mental Health Clinics Program Our CMHC's serve individuals in Sonoma County by providing outreach and engagement as well as outpatient specialty mental health care. Our program serves those who are homeless and/or have co-occurring substance abuse disorder problems, as well as underserved racially and ethnically diverse communities. Youth Access Program The Youth Access program serves as the front door to Youth and Family Services (YFS), providing services for severely emotionally disturbed children and youth up to age 18 providing access to county residents that including, assessments, case management, crisis intervention and stabilization, psychiatric evaluation, medication monitoring, therapy, and rehabilitation services. BHPM's oversee the daily operations of programs within your assigned sections, establish, implement, monitor standards of care, and respond to client issues as needed. Additional duties include: Providing administrative and clinical supervision of Behavioral Health Clinicians providing services to clients, including hiring, training, development, and progressive discipline Participating in the development of new programs, services, and clinical modalities Attending meetings to plan, coordinate, and lead efforts to serve clients in our programs Acting as the liaison between behavioral health, referring parties in our community, and all other programs Providing clinical guidance and consultation for complex cases clients experiencing a crisis Monitoring program services, outcomes, adherence to requirements, and the quality and quantity of work produced by staff These positions work a regular schedule, Monday through Friday, 8 am to 5 pm, and may be eligible for an alternate or hybrid/telework schedule after completion of a probationary period, depending on program needs. After-hours work may be required on occasion. In addition to being organized, independent, and self-motivated, the ideal candidates for this position will possess: Prior experience managing behavioral health programs, serving individuals with mental health needs Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with the DHS Behavioral Health Division as well as with community-based organizations providing services to our clients Excellent skills in conflict resolution and problem-solving Successful completion of a clinical supervision course through the Board of Behavioral Sciences is desirable Experience supervising professional clinical staff, providing clinical supervision, and providing education to the community regarding mental health issues Excellent written and verbal communication skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this classification is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information The County of Sonoma Department of Health Services (DHS) is seeking multiple experienced Behavioral Health Program Managers to join our team! Starting Salary up to $66.17/hour ($138,104/year) plus a competitive total compensation package!* NOTE: This position requires current, active State of California licensure as either a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Registered Nurse (RN), or Licensed Psychologist (LP). DHS is recruiting to fill two full-time Behavioral Health Program Manager (BHPM) positions within our Community Mental Health Clinics (CMHC) program and our Youth Access Program. The BHPMs oversee various programs within our Adult Services, Youth Services, and Program support teams. If you are interested in one or both of these positions, we encourage you to apply now! Community Mental Health Clinics Program Our CMHC's serve individuals in Sonoma County by providing outreach and engagement as well as outpatient specialty mental health care. Our program serves those who are homeless and/or have co-occurring substance abuse disorder problems, as well as underserved racially and ethnically diverse communities. Youth Access Program The Youth Access program serves as the front door to Youth and Family Services (YFS), providing services for severely emotionally disturbed children and youth up to age 18 providing access to county residents that including, assessments, case management, crisis intervention and stabilization, psychiatric evaluation, medication monitoring, therapy, and rehabilitation services. BHPM's oversee the daily operations of programs within your assigned sections, establish, implement, monitor standards of care, and respond to client issues as needed. Additional duties include: Providing administrative and clinical supervision of Behavioral Health Clinicians providing services to clients, including hiring, training, development, and progressive discipline Participating in the development of new programs, services, and clinical modalities Attending meetings to plan, coordinate, and lead efforts to serve clients in our programs Acting as the liaison between behavioral health, referring parties in our community, and all other programs Providing clinical guidance and consultation for complex cases clients experiencing a crisis Monitoring program services, outcomes, adherence to requirements, and the quality and quantity of work produced by staff These positions work a regular schedule, Monday through Friday, 8 am to 5 pm, and may be eligible for an alternate or hybrid/telework schedule after completion of a probationary period, depending on program needs. After-hours work may be required on occasion. In addition to being organized, independent, and self-motivated, the ideal candidates for this position will possess: Prior experience managing behavioral health programs, serving individuals with mental health needs Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with the DHS Behavioral Health Division as well as with community-based organizations providing services to our clients Excellent skills in conflict resolution and problem-solving Successful completion of a clinical supervision course through the Board of Behavioral Sciences is desirable Experience supervising professional clinical staff, providing clinical supervision, and providing education to the community regarding mental health issues Excellent written and verbal communication skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this classification is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous