CA DEPARTMENT OF PARKS AND RECREATION
Sacramento, California, United States
Job Description and Duties RESEARCH DATA SPECIALIST II - STRATEGIC PLANNING & RECREATION SERVICES / GIS ENTERPRISE/ HEADQUARTERS The reporting location for this position is Headquarters located at 715 P Street in Sacramento, CA - Monday through Friday. Partial telework is an option . This position will work under the general direction of the Research Data Supervisor II. This position offers the opportunity to work in a team environment dedicated to the mission of the Department of Parks and Recreation. Under the direction of the Research Data Supervisor II, Statewide GIS Enterprise Section of the Strategic Planning and Recreation Services Division, the Research Data Specialist II will serve as the Senior Data Warehouse Specialist. The successful candidate will possess current knowledge and shall be familiar with protocol, procedures, policies, and regulations pertaining to California State Parks. Additionally, the successful candidate will perform the more complex data analysis in response to ad-hoc research and reporting requests utilizing business intelligence software programs to query, validate, format, and organize structured and unstructured data to forecast trends and assess potential impact in areas where changes are being implemented and a body of knowledge or experience does not exist. Incumbents have responsibility for coordinating the more complex research projects or activities, which involves defining and creating new data models and visualizations to ensure information needs are met. Incumbents have responsibility for designing and directing major complex research projects or activities. The incumbent is expected to perform all functions and duties with integrity, quality communication and cooperation. The incumbent must exercise a high degree of initiative, demonstrate tact, and exercise sound judgment that exemplifies the best interests of the state and of the Department. Training and Development Assignments may be considered. State housing is not available. For further information regarding this position, please contact Seth Paine at (916) 539-1912 or at Seth.Paine@parks.ca.gov . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Office environment located in a high-rise building. Minimum Requirements You will find the Minimum Requirements in the Class Specification. RESEARCH DATA SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425618 Position #(s): 549-336-5758-906 Working Title: SENIOR DATA WAREHOUSE SPECIALIST Classification: RESEARCH DATA SPECIALIST II $7,201.00 - $9,013.00 A # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements Applicants must submit State Examination/Employment Application (STD 678), cover letter, and a Supplemental Questionnaire (see questions below). Only those applicants who submit all required documents by the final filing date will be considered for an interview. This non-confidential Supplemental Questionnaire is designed to elicit information regarding each applicant’s abilities, knowledge, and experience in relation to the Research Data Specialist II position. If there is a question regarding experience that you do not have, include examples of similar experience that would demonstrate your ability or potential to perform the specific function. Please limit your answers to one paragraph per question. Your response must be typewritten, using 12-point Arial font, single spaced, and no more than two pages in total length. Please provide the name and telephone number of two references who can verify the work and/or experience you describe in each of the following questions: Describe your experience with developing collaborative, cooperative relationships with peers and management. Provide an example of a task that required you to use communication, planning, and problem-solving skills. Describe your experience developing, managing, and administering large and complex SQL databases and developing custom applications such as PowerBI dashboards to communicate statistical information and trends with decision makers. Describe a situation or problem for which you were required to research and propose a technological solution. What steps did you take? How did you communicate proposal requirements, benefits, and hurdles with non-technical associates and managers? What was the outcome? Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/24/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Certification Unit P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring 715 P Street Sacramento , CA 95814 M-F Excluding Weekends and State Holidays 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - “Please see "Special Requirements" Other - Cover Letter Is Required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Plan, develop, and implement the design and construction of State Parks’ data warehouse. Serves as lead for database design. Performs analysis of business and technical requirements, architectural design specifications, solution implementation. Analyze technical problems, service requests, proposals, and work with developers to design innovative technical platform solutions. Provide technical expertise in the design, development, and implementation on data exploration and visualization applications, including integration with other enterprise applications. Performs the highest levels of database administration and operations administration for performance optimization and capacity planning. Applies creative and critical reasoning to analyze complex problems, weigh multiple solutions, and carefully select solutions appropriate to business needs, project scopes, and available resources. Writes Structured Query Language (SQL) procedures, triggers, functions, and views. Design custom analytics and Power BI dashboards for analysis of trends affecting State Parks. Ensure business and technical requirements and design standards are best represented in the final deliverables. Create architectural documentation. Plan for enterprise system capacity growth. Perform problem diagnoses, recommending solutions, and resolving systemic problems. Perform technical evaluation of new software systems. Lead the establishment and maintenance of standards and workflow processes for integration and deployment. Provides technical expertise in the integration of GIS system components with other enterprise applications. Prepares recommendations, presentations, product demonstrations, and decision-making analysis to upper management. Serves as a consultant in the development and maintenance of effective standards and templates to support technical service delivery. Conducts or attends meetings with applications development staff and other technical staff and prepares technical documentation and project status reports. Participates in special projects and prepares general administrative documents by performing technical research and developing issue papers as necessary. Communicates effectively and displays strong verbal, writing, and active listening skills. Possess strong time management, organizational skills, and is focused and detail oriented. Ability to manage and prioritize multiple assignments and meet deadlines. Possess professionalism, desire to learn and positive attitude. Fast learner, dependable and models the highest degree of integrity and ethics. Practices and maintains a strong work ethic; adaptable, flexible, and self-motivated; excellent attendance and punctuality. Works independently and also supports/follows the chain of command. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Seth Paine (916) 539-1912 Seth.Paine@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-336-5758-906 and the Job Control # JC-425618 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Research Data Specialist II. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/24/2024
Apr 11, 2024
Full Time
Job Description and Duties RESEARCH DATA SPECIALIST II - STRATEGIC PLANNING & RECREATION SERVICES / GIS ENTERPRISE/ HEADQUARTERS The reporting location for this position is Headquarters located at 715 P Street in Sacramento, CA - Monday through Friday. Partial telework is an option . This position will work under the general direction of the Research Data Supervisor II. This position offers the opportunity to work in a team environment dedicated to the mission of the Department of Parks and Recreation. Under the direction of the Research Data Supervisor II, Statewide GIS Enterprise Section of the Strategic Planning and Recreation Services Division, the Research Data Specialist II will serve as the Senior Data Warehouse Specialist. The successful candidate will possess current knowledge and shall be familiar with protocol, procedures, policies, and regulations pertaining to California State Parks. Additionally, the successful candidate will perform the more complex data analysis in response to ad-hoc research and reporting requests utilizing business intelligence software programs to query, validate, format, and organize structured and unstructured data to forecast trends and assess potential impact in areas where changes are being implemented and a body of knowledge or experience does not exist. Incumbents have responsibility for coordinating the more complex research projects or activities, which involves defining and creating new data models and visualizations to ensure information needs are met. Incumbents have responsibility for designing and directing major complex research projects or activities. The incumbent is expected to perform all functions and duties with integrity, quality communication and cooperation. The incumbent must exercise a high degree of initiative, demonstrate tact, and exercise sound judgment that exemplifies the best interests of the state and of the Department. Training and Development Assignments may be considered. State housing is not available. For further information regarding this position, please contact Seth Paine at (916) 539-1912 or at Seth.Paine@parks.ca.gov . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Office environment located in a high-rise building. Minimum Requirements You will find the Minimum Requirements in the Class Specification. RESEARCH DATA SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425618 Position #(s): 549-336-5758-906 Working Title: SENIOR DATA WAREHOUSE SPECIALIST Classification: RESEARCH DATA SPECIALIST II $7,201.00 - $9,013.00 A # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements Applicants must submit State Examination/Employment Application (STD 678), cover letter, and a Supplemental Questionnaire (see questions below). Only those applicants who submit all required documents by the final filing date will be considered for an interview. This non-confidential Supplemental Questionnaire is designed to elicit information regarding each applicant’s abilities, knowledge, and experience in relation to the Research Data Specialist II position. If there is a question regarding experience that you do not have, include examples of similar experience that would demonstrate your ability or potential to perform the specific function. Please limit your answers to one paragraph per question. Your response must be typewritten, using 12-point Arial font, single spaced, and no more than two pages in total length. Please provide the name and telephone number of two references who can verify the work and/or experience you describe in each of the following questions: Describe your experience with developing collaborative, cooperative relationships with peers and management. Provide an example of a task that required you to use communication, planning, and problem-solving skills. Describe your experience developing, managing, and administering large and complex SQL databases and developing custom applications such as PowerBI dashboards to communicate statistical information and trends with decision makers. Describe a situation or problem for which you were required to research and propose a technological solution. What steps did you take? How did you communicate proposal requirements, benefits, and hurdles with non-technical associates and managers? What was the outcome? Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/24/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Certification Unit P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring 715 P Street Sacramento , CA 95814 M-F Excluding Weekends and State Holidays 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - “Please see "Special Requirements" Other - Cover Letter Is Required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Plan, develop, and implement the design and construction of State Parks’ data warehouse. Serves as lead for database design. Performs analysis of business and technical requirements, architectural design specifications, solution implementation. Analyze technical problems, service requests, proposals, and work with developers to design innovative technical platform solutions. Provide technical expertise in the design, development, and implementation on data exploration and visualization applications, including integration with other enterprise applications. Performs the highest levels of database administration and operations administration for performance optimization and capacity planning. Applies creative and critical reasoning to analyze complex problems, weigh multiple solutions, and carefully select solutions appropriate to business needs, project scopes, and available resources. Writes Structured Query Language (SQL) procedures, triggers, functions, and views. Design custom analytics and Power BI dashboards for analysis of trends affecting State Parks. Ensure business and technical requirements and design standards are best represented in the final deliverables. Create architectural documentation. Plan for enterprise system capacity growth. Perform problem diagnoses, recommending solutions, and resolving systemic problems. Perform technical evaluation of new software systems. Lead the establishment and maintenance of standards and workflow processes for integration and deployment. Provides technical expertise in the integration of GIS system components with other enterprise applications. Prepares recommendations, presentations, product demonstrations, and decision-making analysis to upper management. Serves as a consultant in the development and maintenance of effective standards and templates to support technical service delivery. Conducts or attends meetings with applications development staff and other technical staff and prepares technical documentation and project status reports. Participates in special projects and prepares general administrative documents by performing technical research and developing issue papers as necessary. Communicates effectively and displays strong verbal, writing, and active listening skills. Possess strong time management, organizational skills, and is focused and detail oriented. Ability to manage and prioritize multiple assignments and meet deadlines. Possess professionalism, desire to learn and positive attitude. Fast learner, dependable and models the highest degree of integrity and ethics. Practices and maintains a strong work ethic; adaptable, flexible, and self-motivated; excellent attendance and punctuality. Works independently and also supports/follows the chain of command. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Seth Paine (916) 539-1912 Seth.Paine@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-336-5758-906 and the Job Control # JC-425618 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for Research Data Specialist II. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/24/2024
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Prospect Research Specialist identifies and performs the full range of work related to program and policy research, analysis, development, evaluation of information on prospective donors to CSUSB. The research specialist provides research support to key leadership at the University and within the Foundation, as well as to the Office of Philanthropic Giving to inform development strategies and advance potential donor relationships. As part of a collaborative team, the Prospect Research Specialist will coordinate with Philanthropic Giving and Advancement Operations staff to ensure that the best prospects are identified and assigned to giving officers and that the history of relationship-building efforts is tracked and plays a critical role in the overall success of the growing University Advancement program. Major duties and responsibilities: Prospect Research Use free and paid prospect research tools such as Google, iWave, Wealth Engine, LexisNexis for Development Professionals, LinkedIn, PeopleSoft, and the University Advancement internal database to conduct comprehensive research and analysis on individuals, corporations and foundations identified as potential donors. Summarize/synthesize/utilize the information that is obtained to prepare briefing documents, profiles and reports on donors and prospective donors, adhering to deadlines. Conduct research into the capacity, affinity and propensity of alumni, friends, and potential donors to the University by looking at publicly available information on asset ownership and philanthropic giving. Calculate and assign philanthropic gift ratings using Prospect Research rating guidelines. Complete research requests, coordinating with requestors as needed to assure timely delivery of requested research. Confirm contact information, education, employment, promotions/awards; other philanthropic interests, connections, etc. and update the Advance database with new information as needed. Track research activity for internal advancement research metrics. Compile and create biographical profiles that support the University’s philanthropic efforts throughout the fundraising cycle to identify, qualify and engage potential major gift and high-level gift prospects and build the campaign pipeline. Upload completed profiles to the applicable records in the University Advancement database. Independently search wealth screening and predictive modeling results and validate information for effective utilization, segmentation and qualification of prospects. Assist with scheduling regular prospect strategy meetings with each of the Directors of Philanthropy. Prepare meeting materials and attend meetings, notating research requests and other follow-up actions and entering the requests into the Prospect Research work queue. Prepare and edit purpose-specific biographies on current and potential donors, leaders, award and board nominees and special event attendees for Advancement leadership, often under strict deadlines. Identify potential prospects and prominent alumni by creating electronic alerts and monitoring sources (e.g. LiveAlumni, newspapers, business publications, social media, and news alerts) and sharing relevant information with other internal staff as appropriate. Use research tools to locate or confirm current address, contact, and biographical information on alumni, donors and potential donors and update alumni/donor database or delegate updates. Compile lists of potential prospect visits or event guests for Advancement-related travel and events. Update Foundation board member and top prospect bios annually or as needed with recent giving, engagement, and achievements. Maintain the research resources library and a list of resources/tools for division staff. Stay abreast of current prospect research and management tools and methods, data management and advancement services best practices through webinars, conferences, participation in professional associations such as the Association of Professional Researchers for Advancement (APRA) and other professional development opportunities. Proposal/Portfolio Coordination and Maintenance Update and maintain proposal information and prospect portfolios in database by accurately coding, assigning prospects and following up with Philanthropic Giving staff; guide other staff in these tasks. Monitor proposal data against actual commitments for timely updates and review inactive prospects in portfolios to recommend actions to be reviewed during prospect strategy meetings. Train and guide other internal staff and student assistants in using and maintaining prospect, proposal and contact report information in the alumni/donor database. Create and update tutorials and documentation of prospect management procedures and coordinate with Advancement Operations on written guidelines. Develop, update, and provide access to electronic forms related to prospect research, tracking and constituent relationship management. Create, organize and maintain secure electronic files for prospect research and management function. Prepare, edit, and format reports from prospect and donor data for fundraisers and Advancement leadership. Collaborate with Advancement database programmer in IT on prospect data integrity efforts and make or delegate corrections. Contribute to developing best practices in prospect management & research and recommend ways to create efficiencies. Data Integrity Coordinate and maintain timely and accurate data entry of donor, prospect, and alumni data in Advancement constituent database. Organize and maintain research records, database records, and central files. Safeguard the confidentiality of constituent information at all times by adhering to ethical and confidentiality guidelines of the CSUSB Foundation, the University, APRA and the Donor Bill of Rights. Prioritize and assist with data integrity and data enhancement projects including directing and reviewing work of others. Provide support for Advancement Services projects such as policy and procedure upkeep, audit support, and training. Coordinate and provide lead work direction of projects assigned to student assistants to ensure effective and timely deliverables. Other Participate as needed in division and University events and committees. Perform additional classification-related duties and projects as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Two years of related experience. Required Qualifications In addition to Position Skill Level - Non-Exempt knowledge and skill requirements, work assignments typically require: Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Expertise in using office software, technology and systems including but not limited to Microsoft Office/365 (Word, Excel, Outlook), and other standardized office equipment is required. Thorough mastery of English grammar, punctuation, and spelling along with the ability to effectively write and present reports, minutes, and other documents in a professional manner is required. Proficiency in locating and synthesizing material from multiple information sources, as well as the ability to interpret, analyze and summarize complex biographical, business, and financial data. Experience in using a complex donor/customer relationship database system with strong attention to detail and accuracy. Skill in planning and performing research and participating in the development, alternation, implementation, and evaluation of programs, policies, and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make projections requiring some inference. Strong organizational and time management skills to prioritize work and meet deadlines for simultaneous projects with a customer-service oriented approach. Working knowledge of university infrastructure, policies, and procedures or those of an organization with similar complexity. Ability to interpret and apply policies and procedures independently and to use judgment and discretion is required. Ability to establish and maintain cooperative working relationships and work effectively both independently and as part of a diverse team and campus community is required. Ability to effectively handle interpersonal interactions at all levels and appropriately handle confidential and sensitive information. Three (3) years work experience providing progressively responsible administrative, technical and analytical support in an environment of similar complexity. Experience working in higher education advancement or similar complex non-profit fundraising environment. Understanding of and experience in major gift prospect identification and moves management/prospect management within a development or related setting. Proficiency with Ellucian’s Advance or three (3) to five (5) years experience using a similar CRM/relational database. Compensation and Benefits: Anticipated Hiring Range: $4167 - $4417 per month Classification Salary Range: $4167 - $7545 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is April 29, 2024. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Apr 29 2024 Pacific Daylight Time Closing Date/Time:
Apr 16, 2024
Job Summary: The Prospect Research Specialist identifies and performs the full range of work related to program and policy research, analysis, development, evaluation of information on prospective donors to CSUSB. The research specialist provides research support to key leadership at the University and within the Foundation, as well as to the Office of Philanthropic Giving to inform development strategies and advance potential donor relationships. As part of a collaborative team, the Prospect Research Specialist will coordinate with Philanthropic Giving and Advancement Operations staff to ensure that the best prospects are identified and assigned to giving officers and that the history of relationship-building efforts is tracked and plays a critical role in the overall success of the growing University Advancement program. Major duties and responsibilities: Prospect Research Use free and paid prospect research tools such as Google, iWave, Wealth Engine, LexisNexis for Development Professionals, LinkedIn, PeopleSoft, and the University Advancement internal database to conduct comprehensive research and analysis on individuals, corporations and foundations identified as potential donors. Summarize/synthesize/utilize the information that is obtained to prepare briefing documents, profiles and reports on donors and prospective donors, adhering to deadlines. Conduct research into the capacity, affinity and propensity of alumni, friends, and potential donors to the University by looking at publicly available information on asset ownership and philanthropic giving. Calculate and assign philanthropic gift ratings using Prospect Research rating guidelines. Complete research requests, coordinating with requestors as needed to assure timely delivery of requested research. Confirm contact information, education, employment, promotions/awards; other philanthropic interests, connections, etc. and update the Advance database with new information as needed. Track research activity for internal advancement research metrics. Compile and create biographical profiles that support the University’s philanthropic efforts throughout the fundraising cycle to identify, qualify and engage potential major gift and high-level gift prospects and build the campaign pipeline. Upload completed profiles to the applicable records in the University Advancement database. Independently search wealth screening and predictive modeling results and validate information for effective utilization, segmentation and qualification of prospects. Assist with scheduling regular prospect strategy meetings with each of the Directors of Philanthropy. Prepare meeting materials and attend meetings, notating research requests and other follow-up actions and entering the requests into the Prospect Research work queue. Prepare and edit purpose-specific biographies on current and potential donors, leaders, award and board nominees and special event attendees for Advancement leadership, often under strict deadlines. Identify potential prospects and prominent alumni by creating electronic alerts and monitoring sources (e.g. LiveAlumni, newspapers, business publications, social media, and news alerts) and sharing relevant information with other internal staff as appropriate. Use research tools to locate or confirm current address, contact, and biographical information on alumni, donors and potential donors and update alumni/donor database or delegate updates. Compile lists of potential prospect visits or event guests for Advancement-related travel and events. Update Foundation board member and top prospect bios annually or as needed with recent giving, engagement, and achievements. Maintain the research resources library and a list of resources/tools for division staff. Stay abreast of current prospect research and management tools and methods, data management and advancement services best practices through webinars, conferences, participation in professional associations such as the Association of Professional Researchers for Advancement (APRA) and other professional development opportunities. Proposal/Portfolio Coordination and Maintenance Update and maintain proposal information and prospect portfolios in database by accurately coding, assigning prospects and following up with Philanthropic Giving staff; guide other staff in these tasks. Monitor proposal data against actual commitments for timely updates and review inactive prospects in portfolios to recommend actions to be reviewed during prospect strategy meetings. Train and guide other internal staff and student assistants in using and maintaining prospect, proposal and contact report information in the alumni/donor database. Create and update tutorials and documentation of prospect management procedures and coordinate with Advancement Operations on written guidelines. Develop, update, and provide access to electronic forms related to prospect research, tracking and constituent relationship management. Create, organize and maintain secure electronic files for prospect research and management function. Prepare, edit, and format reports from prospect and donor data for fundraisers and Advancement leadership. Collaborate with Advancement database programmer in IT on prospect data integrity efforts and make or delegate corrections. Contribute to developing best practices in prospect management & research and recommend ways to create efficiencies. Data Integrity Coordinate and maintain timely and accurate data entry of donor, prospect, and alumni data in Advancement constituent database. Organize and maintain research records, database records, and central files. Safeguard the confidentiality of constituent information at all times by adhering to ethical and confidentiality guidelines of the CSUSB Foundation, the University, APRA and the Donor Bill of Rights. Prioritize and assist with data integrity and data enhancement projects including directing and reviewing work of others. Provide support for Advancement Services projects such as policy and procedure upkeep, audit support, and training. Coordinate and provide lead work direction of projects assigned to student assistants to ensure effective and timely deliverables. Other Participate as needed in division and University events and committees. Perform additional classification-related duties and projects as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Two years of related experience. Required Qualifications In addition to Position Skill Level - Non-Exempt knowledge and skill requirements, work assignments typically require: Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Expertise in using office software, technology and systems including but not limited to Microsoft Office/365 (Word, Excel, Outlook), and other standardized office equipment is required. Thorough mastery of English grammar, punctuation, and spelling along with the ability to effectively write and present reports, minutes, and other documents in a professional manner is required. Proficiency in locating and synthesizing material from multiple information sources, as well as the ability to interpret, analyze and summarize complex biographical, business, and financial data. Experience in using a complex donor/customer relationship database system with strong attention to detail and accuracy. Skill in planning and performing research and participating in the development, alternation, implementation, and evaluation of programs, policies, and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make projections requiring some inference. Strong organizational and time management skills to prioritize work and meet deadlines for simultaneous projects with a customer-service oriented approach. Working knowledge of university infrastructure, policies, and procedures or those of an organization with similar complexity. Ability to interpret and apply policies and procedures independently and to use judgment and discretion is required. Ability to establish and maintain cooperative working relationships and work effectively both independently and as part of a diverse team and campus community is required. Ability to effectively handle interpersonal interactions at all levels and appropriately handle confidential and sensitive information. Three (3) years work experience providing progressively responsible administrative, technical and analytical support in an environment of similar complexity. Experience working in higher education advancement or similar complex non-profit fundraising environment. Understanding of and experience in major gift prospect identification and moves management/prospect management within a development or related setting. Proficiency with Ellucian’s Advance or three (3) to five (5) years experience using a similar CRM/relational database. Compensation and Benefits: Anticipated Hiring Range: $4167 - $4417 per month Classification Salary Range: $4167 - $7545 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is April 29, 2024. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Apr 29 2024 Pacific Daylight Time Closing Date/Time:
SUMMARY PURPOSE OF POSITION The Contracts Specialist performs quality control checks, confirms that contract and procurement processes conform to department standards, and validates the integrity of the data and information entered in SCRRA’s systems and contract and procurement documents. TO APPLY: This is a continuous recruitment, with the first review of applications beginning May 1 , 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. No formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Act as SCRRA’s procurement officer per delegated authority. Prepare Requests for Quotes (RFQs) and Invitations for Bid (IFBs) to solicit goods and services per SCRRA’s policies and procedures, and applicable rules and regulations. Create purchase orders for a variety of goods and services in Oracle. Review and monitor procurement plans and processes to validate that plans conform to department standards and policies. Establish and document data entry and management criteria and guidelines for contracts, purchase orders, and other purchasing documents managed in Oracle. Monitor failures to identify root causes and develop strategies to recommend to management for improvement in the overall quality and accuracy of data entry and data management processes. Research discrepancies and reconcile with procurement documents, receiving departments, and accounts payable. Research and analyze large data sets to present findings to Contract Administrators and department leadership. Support Contract Administrators as necessary. Maintain and monitor accurate filing. Process contract and purchase order close-out as instructed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s degree in Public Administration, Business Administration, or a related field. A minimum of two (2) years of work experience performing a variety of business processes and data entry associated with monitoring, quality assurance, and data integrity. A combination of training, with a minimum of an Associate’s degree and/or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUIs within the last three years. Preferred Qualifications Prior experience in the procurement function. Prior experience in the public sector. Prior experience in a railroad environment. Familiarity with Federal Transit Administration Circular 4220.1F (or most recent) and/or 2 CFR Part 200 Uniform Administrative Requirements. Familiarity with Federal Acquisition Regulations. Experience with Maintenance, Repair and Operations (MRO). Experience with Davis-Bacon Act covered work. Knowledge, Skills, and Abilities Knowledge of: Public contracting principles. California and Federal laws applicable to procurement for public agencies. Microsoft Word or equivalent software application for text editing. Microsoft Excel or equivalent software application for spreadsheets and data analysis. Oracle ERP, PlanetBids, or other automated applications related to procurement. Cost/price analysis. Six Sigma knowledge. Skilled in: Verbal and written communication. Organization and time management. Detailed data accuracy and analysis. Ability to: Read and comprehend Contracts terms and conditions. Collaborate with other departments. Exercise initiative and judgment in carrying out detailed projects and tasks. Balance multiple tasks simultaneously. Handle confidential information. Ensure accuracy and compliance. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position such as computers, office equipment, and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify, and observe employees or train movement, and any barriers to movement, when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Apr 18, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Contracts Specialist performs quality control checks, confirms that contract and procurement processes conform to department standards, and validates the integrity of the data and information entered in SCRRA’s systems and contract and procurement documents. TO APPLY: This is a continuous recruitment, with the first review of applications beginning May 1 , 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. No formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Act as SCRRA’s procurement officer per delegated authority. Prepare Requests for Quotes (RFQs) and Invitations for Bid (IFBs) to solicit goods and services per SCRRA’s policies and procedures, and applicable rules and regulations. Create purchase orders for a variety of goods and services in Oracle. Review and monitor procurement plans and processes to validate that plans conform to department standards and policies. Establish and document data entry and management criteria and guidelines for contracts, purchase orders, and other purchasing documents managed in Oracle. Monitor failures to identify root causes and develop strategies to recommend to management for improvement in the overall quality and accuracy of data entry and data management processes. Research discrepancies and reconcile with procurement documents, receiving departments, and accounts payable. Research and analyze large data sets to present findings to Contract Administrators and department leadership. Support Contract Administrators as necessary. Maintain and monitor accurate filing. Process contract and purchase order close-out as instructed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience Bachelor’s degree in Public Administration, Business Administration, or a related field. A minimum of two (2) years of work experience performing a variety of business processes and data entry associated with monitoring, quality assurance, and data integrity. A combination of training, with a minimum of an Associate’s degree and/or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid class C Driver’s License with a satisfactory driving record of no more than three moving violations and no DUIs within the last three years. Preferred Qualifications Prior experience in the procurement function. Prior experience in the public sector. Prior experience in a railroad environment. Familiarity with Federal Transit Administration Circular 4220.1F (or most recent) and/or 2 CFR Part 200 Uniform Administrative Requirements. Familiarity with Federal Acquisition Regulations. Experience with Maintenance, Repair and Operations (MRO). Experience with Davis-Bacon Act covered work. Knowledge, Skills, and Abilities Knowledge of: Public contracting principles. California and Federal laws applicable to procurement for public agencies. Microsoft Word or equivalent software application for text editing. Microsoft Excel or equivalent software application for spreadsheets and data analysis. Oracle ERP, PlanetBids, or other automated applications related to procurement. Cost/price analysis. Six Sigma knowledge. Skilled in: Verbal and written communication. Organization and time management. Detailed data accuracy and analysis. Ability to: Read and comprehend Contracts terms and conditions. Collaborate with other departments. Exercise initiative and judgment in carrying out detailed projects and tasks. Balance multiple tasks simultaneously. Handle confidential information. Ensure accuracy and compliance. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position such as computers, office equipment, and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify, and observe employees or train movement, and any barriers to movement, when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Services Systems Specialist (Substitute) Job Category: NBU Job Opening Date: February 13, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 07, 2024
Part Time
Title: Student Services Systems Specialist (Substitute) Job Category: NBU Job Opening Date: February 13, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Amount: Up to $5,273 per month Work Hours : Monday - Friday 8:00am-5:00pm; Occasional Evenings and Weekends THE DEPARTMENT The Division of University Advancement’s primary purpose is to enhance the private support and knowledge of the university. University Development develops programs, events, and activities that stimulate the involvement and interest of alumni, friends, parents, corporations, and foundations to develop relationships which cultivate and foster relationships and stimulate giving to the university. Under the telework policy it is understood that your physical presence may be required on individual scheduled remote days based on the needs of the campus, division, department, or request of your HEERA Manager. DUTIES AND RESPONSIBILITIES Large-Scale Campus Events, Celebrations, Ceremonies, Etc. Plan and implement high-profile major events such as the UAD milestone celebrations, regional events, and special recognition events, such as the Founders' Society. Assist with and staff groundbreaking ceremonies, building dedications, government and community relations events, and any other events as assigned. Work with colleges and deans on special initiatives and events when requested. Support the Special Events team with the execution of the campus’s commencement ceremonies. Partnering to provide logistical support and execution, vendor review, administrative and technical support via Marching Order and additional event planning duties. Create and implement a comprehensive planning and production schedule for events including identification of goals and objectives, development and implementation of event budget, marketing plan, production timeline, program storyboarding, space design, and menu ordering and design. Able to effectively support and present ideas and concepts either written or by presentation to convey the plans, goals and updates. Assist the director with special projects as requested. Responsible for attending meetings, managing event planning processes, and leading office staff (in the absence of the Director), students, student interns, volunteer committee leads, and general volunteers. Actively participate in meetings with campus departments or colleges to help with the planning and implementation of major events, conferences, or programs. Coordinate with staff presenting ideas to ensure events are planned appropriately, in a timely manner and are held in a safe and risk-free manner. Work closely with the various campus service departments to guarantee appropriate responsiveness and follow-through for all events. Assist the director with special projects as requested. Responsible for attending meetings, managing event planning processes, and supervising office staff (in the absence of the Director), students, student interns, volunteer committee leads, and general volunteers. Travel for regional and off campus events as needed, providing on-site coordination for off-campus events or activities. Plan and provide coordination for off campus events. Work with public contacts that include donors of all levels, prospects, corporations, and campus partners. Provide high-level administrative support that includes identification and review of locations, development and implantation of an event budget, research and analyze off campus vendors for cost and safety and additional areas as needed to support the off campus visit or event. Provide on-site coordination of events including but not limited to, logistics, staffing, food and beverage ordering, and program implementation. Accurately interprets and reviews all state, county and CSU laws and guidelines are met in relation to the execution of events. Ensuring that all permit requests are submitted in a timely manner and meet all campus, CSU, county, state, etc. policies and guidelines. Works closely with various departments from Risk Management, Environmental Health & Safety, Police, Parking and others to analyze and ensure that events are held in a safe manner and thoroughly reviewed for risk and mitigation. Exercise good judgment to resolve issues that may arise during the course of an event. Advise the director on cost reduction and production improvements for special events. Respond to all email, telephone, and social media communications in a timely manner. Work evenings and weekends as needed. Event Technical & Compliance Support Responsible for maintaining advanced knowledge with various systems that support the high-level administration and execution of events: includes but not limited to ReNXT/Constant Contact/Social Tables/Event Brite/Marching Order/25Live. ReNXT/Eventbrite - Various tasks include updating event web pages, creating event registrations, entering in accurate data executing digital advertising and maintaining event databases for accuracy and efficiency. Maintain data integrity and fiscal management when processing registration fees and reviewing and entering event data. In addition, monitor event input, registrations, registration pages, pre and post event details and tracking. Constant Contact/Microsoft Suite/Canva - Execute digital advertising and marketing for various events. Ensure that accurate data is used to share all marketing items. Continue to develop and maintain knowledge of changing systems to effectively meet various event needs. Social Tables - Create and maintain event diagrams to assure all state and CSU polices and regulations are met. Help support various campus contacts with the creation or review of diagrams. 25Live - Oversee the campus calendar system 25Live, monitor the daily operation, approvals and event registrations. Enter all events and ensure accurate space and event information is reserved. Continually review all required tasks are met and reviewed. Participate in monthly meetings to continue to discuss and implement updates and changes. Oversee and approve all offsite events for staff and faculty. Work with 25Live team to plan and execute training for staff and faculty. Marching Order - Work with Commencement Coordinator for the execution of graduate registration, tickets and additional items to support the overall execution of the commencement ceremonies. Monthly upkeep or assistance with other departments who use Raiser's Edge or other event software if needed. Ability to learn new skills and knowledge in relation to all technical based systems that support the events office in the execution of events. Oversee and execute all virtual events for the division or others as requested. Maintain and enhance knowledge of various virtual event support systems, participating in trainings and supporting technology-based events to be offered and executed properly. Create and implement a comprehensive planning and production timeline that achieves and meets the needs of the virtual event. Supporting the Director of Events The Event Specialist will represent the Director of Events at meetings, events, etc., including events for the University President, division and campus events. This position will also - represent the Events Office and/or the Division of University Advancement on campus-wide committees as needed. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Four (4) years of related experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Knowledge of alumni/donor databases. Registration software and web page design and maintenance experience. Knowledge of University/University Advancement organizational structure and policies and procedures. Strong interpersonal communication skills with the ability to communicate effectively and persuasively. Ability to establish and maintain effective working relationships, on and off campus, serving in a leadership role and as a liaison and representative of the Division and the University. Demonstrated success in donor and prospect cultivation and asks. Ability to speak to large groups of people. 2-3 years of experience with event planning and execution. Knowledge and understanding of state, county and CSU laws and regulations in relation to event planning and setup. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices. EEO Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Apr 21 2024 Pacific Daylight Time Closing Date/Time:
Apr 06, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Amount: Up to $5,273 per month Work Hours : Monday - Friday 8:00am-5:00pm; Occasional Evenings and Weekends THE DEPARTMENT The Division of University Advancement’s primary purpose is to enhance the private support and knowledge of the university. University Development develops programs, events, and activities that stimulate the involvement and interest of alumni, friends, parents, corporations, and foundations to develop relationships which cultivate and foster relationships and stimulate giving to the university. Under the telework policy it is understood that your physical presence may be required on individual scheduled remote days based on the needs of the campus, division, department, or request of your HEERA Manager. DUTIES AND RESPONSIBILITIES Large-Scale Campus Events, Celebrations, Ceremonies, Etc. Plan and implement high-profile major events such as the UAD milestone celebrations, regional events, and special recognition events, such as the Founders' Society. Assist with and staff groundbreaking ceremonies, building dedications, government and community relations events, and any other events as assigned. Work with colleges and deans on special initiatives and events when requested. Support the Special Events team with the execution of the campus’s commencement ceremonies. Partnering to provide logistical support and execution, vendor review, administrative and technical support via Marching Order and additional event planning duties. Create and implement a comprehensive planning and production schedule for events including identification of goals and objectives, development and implementation of event budget, marketing plan, production timeline, program storyboarding, space design, and menu ordering and design. Able to effectively support and present ideas and concepts either written or by presentation to convey the plans, goals and updates. Assist the director with special projects as requested. Responsible for attending meetings, managing event planning processes, and leading office staff (in the absence of the Director), students, student interns, volunteer committee leads, and general volunteers. Actively participate in meetings with campus departments or colleges to help with the planning and implementation of major events, conferences, or programs. Coordinate with staff presenting ideas to ensure events are planned appropriately, in a timely manner and are held in a safe and risk-free manner. Work closely with the various campus service departments to guarantee appropriate responsiveness and follow-through for all events. Assist the director with special projects as requested. Responsible for attending meetings, managing event planning processes, and supervising office staff (in the absence of the Director), students, student interns, volunteer committee leads, and general volunteers. Travel for regional and off campus events as needed, providing on-site coordination for off-campus events or activities. Plan and provide coordination for off campus events. Work with public contacts that include donors of all levels, prospects, corporations, and campus partners. Provide high-level administrative support that includes identification and review of locations, development and implantation of an event budget, research and analyze off campus vendors for cost and safety and additional areas as needed to support the off campus visit or event. Provide on-site coordination of events including but not limited to, logistics, staffing, food and beverage ordering, and program implementation. Accurately interprets and reviews all state, county and CSU laws and guidelines are met in relation to the execution of events. Ensuring that all permit requests are submitted in a timely manner and meet all campus, CSU, county, state, etc. policies and guidelines. Works closely with various departments from Risk Management, Environmental Health & Safety, Police, Parking and others to analyze and ensure that events are held in a safe manner and thoroughly reviewed for risk and mitigation. Exercise good judgment to resolve issues that may arise during the course of an event. Advise the director on cost reduction and production improvements for special events. Respond to all email, telephone, and social media communications in a timely manner. Work evenings and weekends as needed. Event Technical & Compliance Support Responsible for maintaining advanced knowledge with various systems that support the high-level administration and execution of events: includes but not limited to ReNXT/Constant Contact/Social Tables/Event Brite/Marching Order/25Live. ReNXT/Eventbrite - Various tasks include updating event web pages, creating event registrations, entering in accurate data executing digital advertising and maintaining event databases for accuracy and efficiency. Maintain data integrity and fiscal management when processing registration fees and reviewing and entering event data. In addition, monitor event input, registrations, registration pages, pre and post event details and tracking. Constant Contact/Microsoft Suite/Canva - Execute digital advertising and marketing for various events. Ensure that accurate data is used to share all marketing items. Continue to develop and maintain knowledge of changing systems to effectively meet various event needs. Social Tables - Create and maintain event diagrams to assure all state and CSU polices and regulations are met. Help support various campus contacts with the creation or review of diagrams. 25Live - Oversee the campus calendar system 25Live, monitor the daily operation, approvals and event registrations. Enter all events and ensure accurate space and event information is reserved. Continually review all required tasks are met and reviewed. Participate in monthly meetings to continue to discuss and implement updates and changes. Oversee and approve all offsite events for staff and faculty. Work with 25Live team to plan and execute training for staff and faculty. Marching Order - Work with Commencement Coordinator for the execution of graduate registration, tickets and additional items to support the overall execution of the commencement ceremonies. Monthly upkeep or assistance with other departments who use Raiser's Edge or other event software if needed. Ability to learn new skills and knowledge in relation to all technical based systems that support the events office in the execution of events. Oversee and execute all virtual events for the division or others as requested. Maintain and enhance knowledge of various virtual event support systems, participating in trainings and supporting technology-based events to be offered and executed properly. Create and implement a comprehensive planning and production timeline that achieves and meets the needs of the virtual event. Supporting the Director of Events The Event Specialist will represent the Director of Events at meetings, events, etc., including events for the University President, division and campus events. This position will also - represent the Events Office and/or the Division of University Advancement on campus-wide committees as needed. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Four (4) years of related experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Knowledge of alumni/donor databases. Registration software and web page design and maintenance experience. Knowledge of University/University Advancement organizational structure and policies and procedures. Strong interpersonal communication skills with the ability to communicate effectively and persuasively. Ability to establish and maintain effective working relationships, on and off campus, serving in a leadership role and as a liaison and representative of the Division and the University. Demonstrated success in donor and prospect cultivation and asks. Ability to speak to large groups of people. 2-3 years of experience with event planning and execution. Knowledge and understanding of state, county and CSU laws and regulations in relation to event planning and setup. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster. CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. For more information, go to Employment Notices. EEO Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Apr 21 2024 Pacific Daylight Time Closing Date/Time:
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description SUMMARY DESCRIPTION Under direction of assigned manager, administers federal, state, and District financial aid program funds; maintains accountability for financial aid funding; provides program accountability for all sources of financial aid including to represent the office during audits; serves as a technical expert regarding area of assignment; and relieves assigned manager of a variety of administrative details including to serve as lead over office staff and activities. Technical advisor for updating, troubleshooting and maintaining the Financial Aid Banner Module and all peripheral programs used at Sierra College by Financial Aid. DISTINGUISHING CHARACTERISTICS The Senior Financial Aid Specialist is a paraprofessional classification performing a wide range of analytical duties for the Financial Aid Programs. This classification is distinguished from the Financial Aid Specialist or Technician by Assuming responsibility for making financial aid award decision and development of financial aid packages to meet student educational needs and authorizing the downloading of federal, state, and district funds for all eligible financial aid students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Ensures that timelines are met for District, state, and federal requirements relating to the duties of the Financial Aid Office.Performs a variety of duties related to funds eligibility and disbursement; analyzes applications and verifies eligibility in compliance with applicable local, state, and federal regulations and guidelines; verifies that all preliminary work done on student files is correct and meets all regulations; generates student financial aid packages; monitors attendance and academic progress of all students who have accepted federal and state financial aid; using a variety of tools, corrects amounts, returns checks, and requests stop payment/reissue of checks to ensure students receive the amounts they are eligible for; accounts for proper expenditures of financial aid funds; coordinates with Business Services Office to resolve problems; prepares various reports.Determines and assigns each student a budget and cost of attendance; makes adjustments as necessary; calculates student’s financial need figure and sets actual family contribution; determines and assigns packaging group; determines which funds the student is eligible for; determines each student’s Federal Workstudy eligibility; sets-up packaging parameters for Federal Supplemental Educational Opportunity Grant; determines eligibility for various grants/programs; makes initial determination of subsidized/unsubsidized loan eligibility; oversees the preparation of award letters. Participates in the Financial Aid Advisory Committee (FAAC); gathers information from students to justify special petitions for the FAAC; processes files appropriately after petition determination.Prepares and transmits Common Origination and Disbursement files to the US Department of Education for each eligible student. Identifies and clears any errors, rejects or discrepancies prior to authorizing payment to each student.Plans, organizes, and directs the District’s Scholarship Program; compiles and publishes booklet and applications; advertises and disburses information about the program; develops and oversees on-campus scholarship bulletin board postings; oversees evaluation of scholarship applications to determine eligibility; establishes committee to read and score applications; provides support to the scholarship committee; notifies scholarship winners; notifies scholarship donor and request funds be sent to the District; directs the release of scholarship checks.Reconciles federal funds monthly with the U.S. Department of Education. Performs a variety of funds management and reconciliation duties; ensures that proper procedures/ policies/rules/regulations are applied to all federal/state programs; analyzes and calculates financial aid funding needed from various federal and state programs; monitors federal and state accounts to ensure that financial aid monies are accurately drawn and deposited into correct District accounts; coordinates with internal and external auditors to guarantee program fund accountability and integrity; completes federal payment documents; oversees and verifies federal and state grant and loan accounts; monitors federal authorization of funding; monitors status of program fund account ledgers with District’s Business Services staff and the Placer County Office of Education accounting systems; monitors repayments; balances fund accounts; reconciles assigned accounts.Performs a variety of research and reporting duties; gathers, interprets, and analyzes a variety of data; completes and prepares a variety of records and reports; develops and creates reconciled data files in order for information to be transmitted to other agencies; gathers data and information to complete surveys and reports including those for other agencies and institutions.Gathers, interprets and analyzes District financial aid data for the Fiscal Operations Report and Application to Participate (FISAP). Compiles and complete the FISAP, used to determine and maintain the Districts funding allocations and participation in all Federal Financial Aid Programs.Coordinates and administers the Return of title IV finding (RT24). Determines Sierra College’s liability and returns to the correct program funds to the U.S. Department of Education. Determines what portion the student must repay. Federally mandated dates must be adhered to.Participates in the development/design of financial aid software reporting tools; establishes and maintains financial aid processing rules within the software; installs network software and updates; modifies and inputs data elements to comply with regulatory changes; coordinates with representatives from state and federal agencies to troubleshoot problems with specialized software and data base integrity; designs reports to provide information to applicable agencies. Participates with setting up and managing financial aid processing rules within Banner, configuring and maintaining the Banner systems and has primary responsibility for interacting with the campus IIT tech support. Creates Banner queries using SQL for needed population selections for grouping students for numerous reports. Creates and updates all Banner parameters that are needed to calculate financial need for students.Trains permanent staff on Banner or regulatory changes and reviews assigned work as needed to ensure compliance with the awarding of aid.Performs a variety of customer service and marketing duties; serves as point of contact with students regarding office services; represents the District at activities with local area high schools and other external agencies/organizations; interacts with other District organizational units to provide students with a comprehensive financial aid package; conducts financial aid workshops; explains programs to students and assist them with completing applications; coordinates award activities with internal and external contacts.Performs a full range of clerical and administrative duties in support of program operations; relieves manager of administrative details including to research and resolve problems; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refers callers, and takes messages; maintains and orders supplies.Maintains current knowledge and learn new state and federal laws, rules, and regulations pertaining to financial aid; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; participates in the development of new/revised procedures to accommodate changes; assists in providing training and direction to others regarding changes and new regulations including to create and disseminate new instructions.Trains and provides work direction to assigned student workers and temporary help as assigned.Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be : Education/Training: Equivalent to completion of the twelfth grade supplemented by college level course work in business administration, accounting, or a related field. Experience: Two years of increasingly responsible technical and program support experience in a financial aid office comparable to a Financial Aid Technician with Sierra College. License or Certificate: Ability to obtain specialized certifications as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: In-depth knowledge of state and federal student financial aid processes and procedures including federal and state laws and regulations regarding the various duties of the Financial Aid Office. Human relations skills, methods, and techniques to conduct interviews, convey technical information, resolve conflicts, and to facilitate problem resolution. General accounting and bookkeeping practices and techniques used in ledger recordkeeping. State and federal tax returns, schedules, and attachments. Needs analysis methodology. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Financial aid management systems and a variety of specialized off-campus software applications. Mathematical principles and practices. English usage, spelling, grammar and punctuation. Principles and procedures of record keeping and filing. Principles of business letter writing and basic report preparation. Pertinent federal, state, and local laws, codes, and regulations including state and federal labor law as it applies to the employment of students and DHS employment requirements and documentation. Supervisory principles. Ability to: Provides a full range of specialized support to District’s financial aid programs and functions. Function as a technical expert in assigned areas of financial aid processing. Learn and understand in-depth student financial aid processes and procedures including laws, regulations, and District policies and procedures. Perform arithmetic calculations of average to above average difficulty. Make oral presentations to groups. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Type or enter data at a speed necessary for successful job performance. Maintain close attention to detail. Properly handle difficult, sensitive, and confidential situations and materials. Plan, organize and prioritize work in order to meet schedules and timelines. Maintain current, accurate and confidential records and files including financial records. Conduct technical research and prepare a variety of comprehensive and statistical reports. Independently prepare routine correspondence and memoranda. Work independently and collaboratively. Supervise student and/or other temporary help. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description SUMMARY DESCRIPTION Under direction of assigned manager, administers federal, state, and District financial aid program funds; maintains accountability for financial aid funding; provides program accountability for all sources of financial aid including to represent the office during audits; serves as a technical expert regarding area of assignment; and relieves assigned manager of a variety of administrative details including to serve as lead over office staff and activities. Technical advisor for updating, troubleshooting and maintaining the Financial Aid Banner Module and all peripheral programs used at Sierra College by Financial Aid. DISTINGUISHING CHARACTERISTICS The Senior Financial Aid Specialist is a paraprofessional classification performing a wide range of analytical duties for the Financial Aid Programs. This classification is distinguished from the Financial Aid Specialist or Technician by Assuming responsibility for making financial aid award decision and development of financial aid packages to meet student educational needs and authorizing the downloading of federal, state, and district funds for all eligible financial aid students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Ensures that timelines are met for District, state, and federal requirements relating to the duties of the Financial Aid Office.Performs a variety of duties related to funds eligibility and disbursement; analyzes applications and verifies eligibility in compliance with applicable local, state, and federal regulations and guidelines; verifies that all preliminary work done on student files is correct and meets all regulations; generates student financial aid packages; monitors attendance and academic progress of all students who have accepted federal and state financial aid; using a variety of tools, corrects amounts, returns checks, and requests stop payment/reissue of checks to ensure students receive the amounts they are eligible for; accounts for proper expenditures of financial aid funds; coordinates with Business Services Office to resolve problems; prepares various reports.Determines and assigns each student a budget and cost of attendance; makes adjustments as necessary; calculates student’s financial need figure and sets actual family contribution; determines and assigns packaging group; determines which funds the student is eligible for; determines each student’s Federal Workstudy eligibility; sets-up packaging parameters for Federal Supplemental Educational Opportunity Grant; determines eligibility for various grants/programs; makes initial determination of subsidized/unsubsidized loan eligibility; oversees the preparation of award letters. Participates in the Financial Aid Advisory Committee (FAAC); gathers information from students to justify special petitions for the FAAC; processes files appropriately after petition determination.Prepares and transmits Common Origination and Disbursement files to the US Department of Education for each eligible student. Identifies and clears any errors, rejects or discrepancies prior to authorizing payment to each student.Plans, organizes, and directs the District’s Scholarship Program; compiles and publishes booklet and applications; advertises and disburses information about the program; develops and oversees on-campus scholarship bulletin board postings; oversees evaluation of scholarship applications to determine eligibility; establishes committee to read and score applications; provides support to the scholarship committee; notifies scholarship winners; notifies scholarship donor and request funds be sent to the District; directs the release of scholarship checks.Reconciles federal funds monthly with the U.S. Department of Education. Performs a variety of funds management and reconciliation duties; ensures that proper procedures/ policies/rules/regulations are applied to all federal/state programs; analyzes and calculates financial aid funding needed from various federal and state programs; monitors federal and state accounts to ensure that financial aid monies are accurately drawn and deposited into correct District accounts; coordinates with internal and external auditors to guarantee program fund accountability and integrity; completes federal payment documents; oversees and verifies federal and state grant and loan accounts; monitors federal authorization of funding; monitors status of program fund account ledgers with District’s Business Services staff and the Placer County Office of Education accounting systems; monitors repayments; balances fund accounts; reconciles assigned accounts.Performs a variety of research and reporting duties; gathers, interprets, and analyzes a variety of data; completes and prepares a variety of records and reports; develops and creates reconciled data files in order for information to be transmitted to other agencies; gathers data and information to complete surveys and reports including those for other agencies and institutions.Gathers, interprets and analyzes District financial aid data for the Fiscal Operations Report and Application to Participate (FISAP). Compiles and complete the FISAP, used to determine and maintain the Districts funding allocations and participation in all Federal Financial Aid Programs.Coordinates and administers the Return of title IV finding (RT24). Determines Sierra College’s liability and returns to the correct program funds to the U.S. Department of Education. Determines what portion the student must repay. Federally mandated dates must be adhered to.Participates in the development/design of financial aid software reporting tools; establishes and maintains financial aid processing rules within the software; installs network software and updates; modifies and inputs data elements to comply with regulatory changes; coordinates with representatives from state and federal agencies to troubleshoot problems with specialized software and data base integrity; designs reports to provide information to applicable agencies. Participates with setting up and managing financial aid processing rules within Banner, configuring and maintaining the Banner systems and has primary responsibility for interacting with the campus IIT tech support. Creates Banner queries using SQL for needed population selections for grouping students for numerous reports. Creates and updates all Banner parameters that are needed to calculate financial need for students.Trains permanent staff on Banner or regulatory changes and reviews assigned work as needed to ensure compliance with the awarding of aid.Performs a variety of customer service and marketing duties; serves as point of contact with students regarding office services; represents the District at activities with local area high schools and other external agencies/organizations; interacts with other District organizational units to provide students with a comprehensive financial aid package; conducts financial aid workshops; explains programs to students and assist them with completing applications; coordinates award activities with internal and external contacts.Performs a full range of clerical and administrative duties in support of program operations; relieves manager of administrative details including to research and resolve problems; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refers callers, and takes messages; maintains and orders supplies.Maintains current knowledge and learn new state and federal laws, rules, and regulations pertaining to financial aid; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; participates in the development of new/revised procedures to accommodate changes; assists in providing training and direction to others regarding changes and new regulations including to create and disseminate new instructions.Trains and provides work direction to assigned student workers and temporary help as assigned.Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be : Education/Training: Equivalent to completion of the twelfth grade supplemented by college level course work in business administration, accounting, or a related field. Experience: Two years of increasingly responsible technical and program support experience in a financial aid office comparable to a Financial Aid Technician with Sierra College. License or Certificate: Ability to obtain specialized certifications as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: In-depth knowledge of state and federal student financial aid processes and procedures including federal and state laws and regulations regarding the various duties of the Financial Aid Office. Human relations skills, methods, and techniques to conduct interviews, convey technical information, resolve conflicts, and to facilitate problem resolution. General accounting and bookkeeping practices and techniques used in ledger recordkeeping. State and federal tax returns, schedules, and attachments. Needs analysis methodology. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Financial aid management systems and a variety of specialized off-campus software applications. Mathematical principles and practices. English usage, spelling, grammar and punctuation. Principles and procedures of record keeping and filing. Principles of business letter writing and basic report preparation. Pertinent federal, state, and local laws, codes, and regulations including state and federal labor law as it applies to the employment of students and DHS employment requirements and documentation. Supervisory principles. Ability to: Provides a full range of specialized support to District’s financial aid programs and functions. Function as a technical expert in assigned areas of financial aid processing. Learn and understand in-depth student financial aid processes and procedures including laws, regulations, and District policies and procedures. Perform arithmetic calculations of average to above average difficulty. Make oral presentations to groups. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Type or enter data at a speed necessary for successful job performance. Maintain close attention to detail. Properly handle difficult, sensitive, and confidential situations and materials. Plan, organize and prioritize work in order to meet schedules and timelines. Maintain current, accurate and confidential records and files including financial records. Conduct technical research and prepare a variety of comprehensive and statistical reports. Independently prepare routine correspondence and memoranda. Work independently and collaboratively. Supervise student and/or other temporary help. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Apr 11, 2024
Full Time
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura Police Department has immediate vacancies for the position of Police Records Specialist I/II. Apply today! The Police Records Division has an exciting opportunity for someone who enjoys working in an action-packed office environment and juggling multiple requests with accuracy and a positive attitude. If you have specialized clerical experience, computer skills, keyboarding, and experience working in a professional office environment, this is the position for you! This is a great career opportunity for someone looking to start or continue a career in public service. Apply today with the City of Ventura Police Department - Records Division! Police Records Specialist I Salary- $45,712.16 - $55,563.25 Annually DOQ Hourly: Step A: $21.9770 - Step B: $23.0757 - Step C: $24.2295 - Step D: $25.4409 - Step E: $26.7131 Police Records Specialist II Salary - $50,255.30 - $61,085.44 Annually DOQ Hourly: Step A: $24.1612 - Step B: $25.3696 - Step C: $26.6378 - Step D: $27.9698 - Step E: $29.3680 Effective 7/6/2024 Police Records Specialist I Salary- $48,284.08 - $58,688.03 Annually DOQ Hourly: Step A: $23.2135 - Step B: $24.3737 - Step C: $25.5923 - Step D: $26.8718 - Step E: $28.2154 Police Records Specialist II Salary - $53,082.43 - $64,521.81 Annually DOQ Hourly: Step A: $25.5204 - Step B: $26.7962 - Step C: $28.1360 - Step D: $29.5430 - Step E: $31.0201 The Police Records Specialist works under general supervision and performs a wide variety of highly responsible professional functions in preparing and maintaining confidential records for the Ventura Police Department. This position works in a high-volume office, often handling multiple requests simultaneously while maintaining attention to detail. Distinguishing Characteristics Police Records Specialist I : is the entry-level class in the Police Records series and is typically used as a training class for employees with only limited or no directly related work experience. Specialist I works under immediate supervision while learning job tasks and is distinguished from Specialist II by performing more routine tasks and duties. Employees are not expected to perform with the same type of independence in decision-making and judgment as Specialist II and operate under established procedures and guidelines. This is a flexibly staffed position, typically advancing to Specialist II after one year. Police Records Specialist II : is the journey-level class in the Police Records series and is distinguished from Specialist I by the assignment of the full range of duties. Specialist II operates with only occasional instruction or assistance as new or unusual situations arise and have full comprehension of operating procedures and policies. This is a flexibly staffed position and vacancies are normally filled by advancement from Specialist I. WHAT YOU'LL DO Duties may include, but are not limited to, the following: Responds to, reviews, and processes requests for police records and public records, per Department procedures, the California Public Records Act, and laws and codes that regulate the release of information. Read, interpret, and perform complex classification and coding of police reports based on national and internal standards; enter, modify, and cancel data from police reports into an internal database with a high degree of accuracy; and retrieve, interpret, and disseminate information from various computer systems and sources. Process incoming police reports, arrest records, citations, and warrants; determine case status according to local, state, and federal guidelines. Work effectively to provide quality service to the public, City staff, and other agencies in a manner that is responsive, timely, and courteous. Manage time efficiently to accomplish work assignments and work effectively on multiple tasks. Understand and carry out complex verbal and written directions with minimal supervision. Assume responsibility for performing assigned duties with a minimum of supervision. Be exposed to highly sensitive and graphic content to include written documentation, photos, videos, audio, and other evidence collected as part of investigative reports. Provide excellent communication in written and/or oral form to internal and external customers. Answers phone inquiries from the public and other law enforcement and government agencies using a multi-line phone system; routes and refers calls; takes messages. Assists the public, other law enforcement, and government personnel at the service counters by performing records checks, collecting fees, and providing general information regarding department policies, procedures, and regulations. Maintains the confidentiality of all information assimilated and utilized on the job. Consults legal and government resource materials as needed. Operates a computer and printer to type, enter, modify, and retrieve a wide variety of data and records. Performs duties related to police records, memos, form letters, complaints, police clearances, and declarations. Retrieves, enters or modifies records in the automated County, State, and Federal teletype databases, such as stolen vehicles, missing persons, or stolen property. Researches, retrieves, and prints information contained within the automated Records Management System (RMS) and the Computer Aided Dispatch system (CAD). Enters a variety of information such as personal identifiers, vehicle information, property descriptions, serial numbers, criminal offense codes, etc. from several different types of documents into the automated RMS. Performs complex automated quality control verification that all system-required information is entered into the RMS from police reports. Scans hard copy documents into automated RMS and routes for electronic distribution to the appropriate investigative unit. Performs other related work as required. WHO YOU ARE The ideal candidate for this position will have excellent communication skills, a strong customer service philosophy, and proven communication skills. This person is skilled at entering data accurately and effectively into a computer database. The selected candidate must be highly organized and able to multitask in a fast-paced environment. The ideal candidate possesses excellent computer skills, the ability to operate the City's computerized police records system, and the ability to use available resources in problem-solving routinely. MORE INFORMATION For additional information on the position's duties and responsibilities, refer to the job descriptions on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here: Police Records Specialist I / Police Records Specialist II . As a condition of employment, the selected candidate must undergo and successfully complete an extensive Police Department background investigation, including Live Scan fingerprinting. ( A felony or misdemeanor conviction may disqualify the candidate from City employment. ) THE SCHEDULE April 23, 2024, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. April 25, 2024 - Candidates meeting minimum qualifications will be invited to an online assessment exam. May 9, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Department Selection Interviews will be scheduled promptly after the oral panel interviews have been completed. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 21, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : See the salary information posted above. BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, April 23 , 2024, at 5:30 p.m. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and experience equivalent to completion of high school, supplemented by specialized clerical and computer courses, keyboarding sufficient to perform the duties of the job and six months of office or clerical experience are required. Police Records Specialist II : In addition, one year of experience comparable to that of a Police Records Specialist I with the City of Ventura is required. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until April 23 , 2024, at 5:30 p.m. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened according to the criteria outlined in this job announcement. Candidates will be reviewed, and only those determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. EXAMINATION PROCESS: The selection process may consist of one or more of the following online assessment examination components: data entry, customer service interaction, proofreading, keyboarding, MS Office skills assessment, and qualifying panel interview process. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of May 20, 2024. Select candidates will be notified of specifics after the filing deadline. The department selection interviews will be scheduled promptly after the panel interview process has been completed. Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities, such as biking, hiking, kayaking, paddle boarding, sailing, surfing, whale watching, and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, and equality and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/23/2024 5:30 PM Pacific
Mar 22, 2024
Full Time
THE POSITION The City of Ventura Police Department has immediate vacancies for the position of Police Records Specialist I/II. Apply today! The Police Records Division has an exciting opportunity for someone who enjoys working in an action-packed office environment and juggling multiple requests with accuracy and a positive attitude. If you have specialized clerical experience, computer skills, keyboarding, and experience working in a professional office environment, this is the position for you! This is a great career opportunity for someone looking to start or continue a career in public service. Apply today with the City of Ventura Police Department - Records Division! Police Records Specialist I Salary- $45,712.16 - $55,563.25 Annually DOQ Hourly: Step A: $21.9770 - Step B: $23.0757 - Step C: $24.2295 - Step D: $25.4409 - Step E: $26.7131 Police Records Specialist II Salary - $50,255.30 - $61,085.44 Annually DOQ Hourly: Step A: $24.1612 - Step B: $25.3696 - Step C: $26.6378 - Step D: $27.9698 - Step E: $29.3680 Effective 7/6/2024 Police Records Specialist I Salary- $48,284.08 - $58,688.03 Annually DOQ Hourly: Step A: $23.2135 - Step B: $24.3737 - Step C: $25.5923 - Step D: $26.8718 - Step E: $28.2154 Police Records Specialist II Salary - $53,082.43 - $64,521.81 Annually DOQ Hourly: Step A: $25.5204 - Step B: $26.7962 - Step C: $28.1360 - Step D: $29.5430 - Step E: $31.0201 The Police Records Specialist works under general supervision and performs a wide variety of highly responsible professional functions in preparing and maintaining confidential records for the Ventura Police Department. This position works in a high-volume office, often handling multiple requests simultaneously while maintaining attention to detail. Distinguishing Characteristics Police Records Specialist I : is the entry-level class in the Police Records series and is typically used as a training class for employees with only limited or no directly related work experience. Specialist I works under immediate supervision while learning job tasks and is distinguished from Specialist II by performing more routine tasks and duties. Employees are not expected to perform with the same type of independence in decision-making and judgment as Specialist II and operate under established procedures and guidelines. This is a flexibly staffed position, typically advancing to Specialist II after one year. Police Records Specialist II : is the journey-level class in the Police Records series and is distinguished from Specialist I by the assignment of the full range of duties. Specialist II operates with only occasional instruction or assistance as new or unusual situations arise and have full comprehension of operating procedures and policies. This is a flexibly staffed position and vacancies are normally filled by advancement from Specialist I. WHAT YOU'LL DO Duties may include, but are not limited to, the following: Responds to, reviews, and processes requests for police records and public records, per Department procedures, the California Public Records Act, and laws and codes that regulate the release of information. Read, interpret, and perform complex classification and coding of police reports based on national and internal standards; enter, modify, and cancel data from police reports into an internal database with a high degree of accuracy; and retrieve, interpret, and disseminate information from various computer systems and sources. Process incoming police reports, arrest records, citations, and warrants; determine case status according to local, state, and federal guidelines. Work effectively to provide quality service to the public, City staff, and other agencies in a manner that is responsive, timely, and courteous. Manage time efficiently to accomplish work assignments and work effectively on multiple tasks. Understand and carry out complex verbal and written directions with minimal supervision. Assume responsibility for performing assigned duties with a minimum of supervision. Be exposed to highly sensitive and graphic content to include written documentation, photos, videos, audio, and other evidence collected as part of investigative reports. Provide excellent communication in written and/or oral form to internal and external customers. Answers phone inquiries from the public and other law enforcement and government agencies using a multi-line phone system; routes and refers calls; takes messages. Assists the public, other law enforcement, and government personnel at the service counters by performing records checks, collecting fees, and providing general information regarding department policies, procedures, and regulations. Maintains the confidentiality of all information assimilated and utilized on the job. Consults legal and government resource materials as needed. Operates a computer and printer to type, enter, modify, and retrieve a wide variety of data and records. Performs duties related to police records, memos, form letters, complaints, police clearances, and declarations. Retrieves, enters or modifies records in the automated County, State, and Federal teletype databases, such as stolen vehicles, missing persons, or stolen property. Researches, retrieves, and prints information contained within the automated Records Management System (RMS) and the Computer Aided Dispatch system (CAD). Enters a variety of information such as personal identifiers, vehicle information, property descriptions, serial numbers, criminal offense codes, etc. from several different types of documents into the automated RMS. Performs complex automated quality control verification that all system-required information is entered into the RMS from police reports. Scans hard copy documents into automated RMS and routes for electronic distribution to the appropriate investigative unit. Performs other related work as required. WHO YOU ARE The ideal candidate for this position will have excellent communication skills, a strong customer service philosophy, and proven communication skills. This person is skilled at entering data accurately and effectively into a computer database. The selected candidate must be highly organized and able to multitask in a fast-paced environment. The ideal candidate possesses excellent computer skills, the ability to operate the City's computerized police records system, and the ability to use available resources in problem-solving routinely. MORE INFORMATION For additional information on the position's duties and responsibilities, refer to the job descriptions on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here: Police Records Specialist I / Police Records Specialist II . As a condition of employment, the selected candidate must undergo and successfully complete an extensive Police Department background investigation, including Live Scan fingerprinting. ( A felony or misdemeanor conviction may disqualify the candidate from City employment. ) THE SCHEDULE April 23, 2024, at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. April 25, 2024 - Candidates meeting minimum qualifications will be invited to an online assessment exam. May 9, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Department Selection Interviews will be scheduled promptly after the oral panel interviews have been completed. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 21, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : See the salary information posted above. BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, April 23 , 2024, at 5:30 p.m. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and experience equivalent to completion of high school, supplemented by specialized clerical and computer courses, keyboarding sufficient to perform the duties of the job and six months of office or clerical experience are required. Police Records Specialist II : In addition, one year of experience comparable to that of a Police Records Specialist I with the City of Ventura is required. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until April 23 , 2024, at 5:30 p.m. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened according to the criteria outlined in this job announcement. Candidates will be reviewed, and only those determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. EXAMINATION PROCESS: The selection process may consist of one or more of the following online assessment examination components: data entry, customer service interaction, proofreading, keyboarding, MS Office skills assessment, and qualifying panel interview process. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of May 20, 2024. Select candidates will be notified of specifics after the filing deadline. The department selection interviews will be scheduled promptly after the panel interview process has been completed. Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities, such as biking, hiking, kayaking, paddle boarding, sailing, surfing, whale watching, and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, and equality and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/23/2024 5:30 PM Pacific
The Napa Valley Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE and Discover the Difference you can make! The Position This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist I, Information Systems Specialist II, or Senior Information Systems Specialist level depending on qualifications, in the Information Technology Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position at Information Technology Services (ITS): Napa County is seeking a C# Developer with SQL Programming experience to join the Criminal Justice Development Team within the ITS Division. The position involves developing C# .NET applications using MVC and Razor Pages frameworks integrated with SQL Server as a backend database. Responsibilities include maintaining and improving existing applications built on these frameworks, spanning enterprise, line-of-business, and various third-p arty integrations. The ideal candidate will have three or more years of professional experience, and will demonstrate proficiency and comprehensive understanding of the following: ASP.Net & ASP.NET Core MVC Razor Pages C# Object-oriented programming SQL database modeling Azure DevOps Services Source control and testing methodologies All aspects of web technologies encompassing html, css, javascript and JSON. Any experience, training, or course work related to criminal justice administration woul d b e advantageous! Salary & Benefits: Information Systems Specialist I: $41.97/hour - $50.02/hour) Information Systems Specialist II ($47.80/hour - $57.24/hour) Senior Information Systems Specialist ($53.45/hour - $ 64.05/hour) Learn more about the benefits package for this position HERE. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. Position Requirements: To qualify for the Information Systems Specialist I classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience : None required. Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Senior Information Systems Specialist classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of programming and/or systems experience in governmental or business operation. Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this classification series may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: 1. Application Review: Applications will be accepted online on a continuous basis until the vacancy is filled. Applications will be screened for minimum qualifications on a continuous, flow-basis. The next application review will tentatively be in May 2024. 2. Supplemental Question Scoring : Applications that meet the minimum qualifications will then have supplemental questions reviewed, will be scored by subject matter experts, on a continuous, flow basis. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 3. Oral Panel Exam: The most qualified applicants will be invited to the Oral Panel Exam on a continuous basis. Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year . The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for these classifications can be reviewed below. Info Systems Specialist I HERE Info Systems Specialist II HERE Senior Info Systems Specialist HERE Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Mar 13, 2024
Full Time
The Napa Valley Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE and Discover the Difference you can make! The Position This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist I, Information Systems Specialist II, or Senior Information Systems Specialist level depending on qualifications, in the Information Technology Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position at Information Technology Services (ITS): Napa County is seeking a C# Developer with SQL Programming experience to join the Criminal Justice Development Team within the ITS Division. The position involves developing C# .NET applications using MVC and Razor Pages frameworks integrated with SQL Server as a backend database. Responsibilities include maintaining and improving existing applications built on these frameworks, spanning enterprise, line-of-business, and various third-p arty integrations. The ideal candidate will have three or more years of professional experience, and will demonstrate proficiency and comprehensive understanding of the following: ASP.Net & ASP.NET Core MVC Razor Pages C# Object-oriented programming SQL database modeling Azure DevOps Services Source control and testing methodologies All aspects of web technologies encompassing html, css, javascript and JSON. Any experience, training, or course work related to criminal justice administration woul d b e advantageous! Salary & Benefits: Information Systems Specialist I: $41.97/hour - $50.02/hour) Information Systems Specialist II ($47.80/hour - $57.24/hour) Senior Information Systems Specialist ($53.45/hour - $ 64.05/hour) Learn more about the benefits package for this position HERE. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. Position Requirements: To qualify for the Information Systems Specialist I classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience : None required. Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Senior Information Systems Specialist classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of programming and/or systems experience in governmental or business operation. Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this classification series may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: 1. Application Review: Applications will be accepted online on a continuous basis until the vacancy is filled. Applications will be screened for minimum qualifications on a continuous, flow-basis. The next application review will tentatively be in May 2024. 2. Supplemental Question Scoring : Applications that meet the minimum qualifications will then have supplemental questions reviewed, will be scored by subject matter experts, on a continuous, flow basis. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 3. Oral Panel Exam: The most qualified applicants will be invited to the Oral Panel Exam on a continuous basis. Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year . The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for these classifications can be reviewed below. Info Systems Specialist I HERE Info Systems Specialist II HERE Senior Info Systems Specialist HERE Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
City of Tustin, CA
Tustin, California, United States
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
New Bedford, Massachusetts, United States
Title: Case Specialist - New Bedford District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bachelor’s Degree from a four-year college or university preferredunless he or she has (1) some court experience (part time employment, internship, etc.) or (2) three years of relevant clerical experience (typing, filing, phone answering, receiving monies, processing payment etc. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Apr 08, 2024
Full Time
Title: Case Specialist - New Bedford District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bachelor’s Degree from a four-year college or university preferredunless he or she has (1) some court experience (part time employment, internship, etc.) or (2) three years of relevant clerical experience (typing, filing, phone answering, receiving monies, processing payment etc. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
CITY OF OAKLAND, CA
Oakland, California, United States
The Position ***Filing Period Extended*** The filing deadline has been extended Candidates that previously applied to this recruitment do not need to reapply The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees . Why join the City of Oakland Police D epartment? The City of Oakland Police Department is hiring for the position of Police Records Specialist. The Oakland Police Department was formed in 1853 by Oakland founder and first Mayor Horace W. Carpentier. The Oakland Police Department wants the best and brightest who are willing to innovate and are ready to serve a diverse community in one of the greatest cities in California . Come join our team! This is a fantastic opportunity to begin your career in public safety. Police Records Specialists are non-sworn civilian positions. As a Police Records Specialist you will coordinate with sworn and civilian staff and the general public in transactions involving warrants, records, subpoenas, and other litigation-related requests. You will maintain complex internal automated record systems, and access and update state and federal criminal history data systems and to assist callers and visitors by supplying information or directing requests. We are currently recruiting to fill four (4) vacancies. The ideal candidate will have experience providing excellent customer service by phone and in person, while maintaining a high level of confidentiality. The Oakland Police Department is seeking energetic, well-organized Records Specialists who take initiative, have good judgment and are meticulous when completing tasks. We are looking for someone who is: Hardworking and results-driven. You will manage multiple assignments and balance priorities in a fast-paced environment. Focused. You will maintain focus under pressure and exhibit stable performance under stress or opposition. An effective communicator. You will communicate effectively both verbally and in writing to clearly convey information and ideas. Adaptable and detail-oriented. You will learn new techniques, keep accurate records, follow instructions, and comply with company policies. A self-motivated team player. You will work independently and as part of a team, and have a positive attitude. Flexible with their schedule. You will work various shifts, including 3:00pm - 11:00pm or 11:00pm - 7:00am, weekends, and holidays. What you will typically be responsible for: Accessing and inputting data into automated criminal history systems involving warrants, records, subpoenas, and other litigation-related requests. Maintaining internal recordkeeping systems and providing information in compliance with federal and state regulations. Coordinating and conducting transactions with other employees, sworn and civilian staff, and the public in matters requiring knowledge and analytical application of Police Department rules, policies, and procedures. Performing reception duties, including accepting applications, greeting visitors, and responding to phone requests. Read the complete job description by clicking the link below Police Records Specialist *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will work with a dedicated team of professionals in an environment that provides learning and training opportunities. You will gain the personal satisfaction that comes from applying your knowledge and skills in a field that directly benefits communities through service to the criminal justice system. You will gain exposure to the many services offered by the City of Oakland Police Department. A few challenges you might face in this job: You will work in a stressful environment that includes prioritizing multiple assignments with competing deadlines and encountering disturbing information about crimes. You may be asked to work overtime to meet the needs of our customers. Competencies Required: Attention to Detai l: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Oral Communication : Engaging effectively in dialogue Presentation Skill : Formally delivering information to groups Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology : Working with electronic hardware and software applications Writing : Communicating effectively in writing Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire. Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Equivalent to completion of the twelfth grade. Additional business or computer courses are desirable. Experience: One year of full-time work experience comparable to Office Assistant II or Administrative Assistant I in the City of Oakland or equivalent experience. License or Certificate: The ability to type a net speed of 35 words per minute (wpm) on a five (5) minute typing test. Other Requirements: Must be eighteen (18) years or older. Must pass a background investigation. Must pass a Department of Justice fingerprint check, which allows special access to law enforcement data systems. Must pass a six (6) hour Department of Justice training course regulating access to law enforcement data systems. Must meet Department of Justice and other training mandates regulating access to law enforcement data systems. Desirable Qualifications: Experience working in a crime lab or police department. Experience working with Laboratory Information Management Systems (LIMS). Experience with data analytics. Experience handling evidence. Experience with National Integrated Ballistic Information Network (NIBIN). Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of April 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Ellaine Reyes at ereyes2@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/19/2024 11:59 PM Pacific
Mar 23, 2024
Full Time
The Position ***Filing Period Extended*** The filing deadline has been extended Candidates that previously applied to this recruitment do not need to reapply The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees . Why join the City of Oakland Police D epartment? The City of Oakland Police Department is hiring for the position of Police Records Specialist. The Oakland Police Department was formed in 1853 by Oakland founder and first Mayor Horace W. Carpentier. The Oakland Police Department wants the best and brightest who are willing to innovate and are ready to serve a diverse community in one of the greatest cities in California . Come join our team! This is a fantastic opportunity to begin your career in public safety. Police Records Specialists are non-sworn civilian positions. As a Police Records Specialist you will coordinate with sworn and civilian staff and the general public in transactions involving warrants, records, subpoenas, and other litigation-related requests. You will maintain complex internal automated record systems, and access and update state and federal criminal history data systems and to assist callers and visitors by supplying information or directing requests. We are currently recruiting to fill four (4) vacancies. The ideal candidate will have experience providing excellent customer service by phone and in person, while maintaining a high level of confidentiality. The Oakland Police Department is seeking energetic, well-organized Records Specialists who take initiative, have good judgment and are meticulous when completing tasks. We are looking for someone who is: Hardworking and results-driven. You will manage multiple assignments and balance priorities in a fast-paced environment. Focused. You will maintain focus under pressure and exhibit stable performance under stress or opposition. An effective communicator. You will communicate effectively both verbally and in writing to clearly convey information and ideas. Adaptable and detail-oriented. You will learn new techniques, keep accurate records, follow instructions, and comply with company policies. A self-motivated team player. You will work independently and as part of a team, and have a positive attitude. Flexible with their schedule. You will work various shifts, including 3:00pm - 11:00pm or 11:00pm - 7:00am, weekends, and holidays. What you will typically be responsible for: Accessing and inputting data into automated criminal history systems involving warrants, records, subpoenas, and other litigation-related requests. Maintaining internal recordkeeping systems and providing information in compliance with federal and state regulations. Coordinating and conducting transactions with other employees, sworn and civilian staff, and the public in matters requiring knowledge and analytical application of Police Department rules, policies, and procedures. Performing reception duties, including accepting applications, greeting visitors, and responding to phone requests. Read the complete job description by clicking the link below Police Records Specialist *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will work with a dedicated team of professionals in an environment that provides learning and training opportunities. You will gain the personal satisfaction that comes from applying your knowledge and skills in a field that directly benefits communities through service to the criminal justice system. You will gain exposure to the many services offered by the City of Oakland Police Department. A few challenges you might face in this job: You will work in a stressful environment that includes prioritizing multiple assignments with competing deadlines and encountering disturbing information about crimes. You may be asked to work overtime to meet the needs of our customers. Competencies Required: Attention to Detai l: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Critical Thinking : Analytically and logically evaluating information, propositions, and claims Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Oral Communication : Engaging effectively in dialogue Presentation Skill : Formally delivering information to groups Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology : Working with electronic hardware and software applications Writing : Communicating effectively in writing Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish, Cantonese, or Mandarin. Under the authority of Civil Service Rules Section 5.03, if a position requires bilingual language skills, only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire. Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Equivalent to completion of the twelfth grade. Additional business or computer courses are desirable. Experience: One year of full-time work experience comparable to Office Assistant II or Administrative Assistant I in the City of Oakland or equivalent experience. License or Certificate: The ability to type a net speed of 35 words per minute (wpm) on a five (5) minute typing test. Other Requirements: Must be eighteen (18) years or older. Must pass a background investigation. Must pass a Department of Justice fingerprint check, which allows special access to law enforcement data systems. Must pass a six (6) hour Department of Justice training course regulating access to law enforcement data systems. Must meet Department of Justice and other training mandates regulating access to law enforcement data systems. Desirable Qualifications: Experience working in a crime lab or police department. Experience working with Laboratory Information Management Systems (LIMS). Experience with data analytics. Experience handling evidence. Experience with National Integrated Ballistic Information Network (NIBIN). Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of April 22, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Ellaine Reyes at ereyes2@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 4/19/2024 11:59 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Admissions, Eligibility Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Admissions office. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions is also responsible for California's uniquely diverse pathways to the law. It supports the Committee of Bar Examiners (CBE) in accrediting California-accredited law schools and registering unaccredited law schools. They administer a program that allows lawyers licensed in other jurisdictions or law students to practice in certain defined, limited areas and programs to certify specialists in 13 legal practice areas. In 2020, Admissions developed a new program for the provisional licensure of recent law graduates and others. About the Position The Program Specialist III position in the Office of Admissions, Eligibility Unit, requires a highly organized and detail-oriented individual to maintain the Registered Military Spouse Program, process applications, handle general inquiries via phone, email, and in-person, and ensure compliance with rules and policies. The ideal candidate should have experience with Salesforce, excellent critical thinking, and communication skills (including public speaking), problem-solving abilities, and adaptability to changing priorities. This position involves occasional overnight travel (3-7 days, 4 times a year) for examinations and prefers candidates who have successfully conducted research and demonstrate a strong team-player attitude. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 02, 2024
Full Time
Job Description Office of Admissions, Eligibility Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Admissions office. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions is also responsible for California's uniquely diverse pathways to the law. It supports the Committee of Bar Examiners (CBE) in accrediting California-accredited law schools and registering unaccredited law schools. They administer a program that allows lawyers licensed in other jurisdictions or law students to practice in certain defined, limited areas and programs to certify specialists in 13 legal practice areas. In 2020, Admissions developed a new program for the provisional licensure of recent law graduates and others. About the Position The Program Specialist III position in the Office of Admissions, Eligibility Unit, requires a highly organized and detail-oriented individual to maintain the Registered Military Spouse Program, process applications, handle general inquiries via phone, email, and in-person, and ensure compliance with rules and policies. The ideal candidate should have experience with Salesforce, excellent critical thinking, and communication skills (including public speaking), problem-solving abilities, and adaptability to changing priorities. This position involves occasional overnight travel (3-7 days, 4 times a year) for examinations and prefers candidates who have successfully conducted research and demonstrate a strong team-player attitude. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Admissions, Eligibility Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Admissions office. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions is also responsible for California's uniquely diverse pathways to the law. It supports the Committee of Bar Examiners (CBE) in accrediting California-accredited law schools and registering unaccredited law schools. They administer a program that allows lawyers licensed in other jurisdictions or law students to practice in certain defined, limited areas and programs to certify specialists in 13 legal practice areas. In 2020, Admissions developed a new program for the provisional licensure of recent law graduates and others. About the Position The Program Specialist III position in the Office of Admissions, Eligibility Unit, requires a highly organized and detail-oriented individual to maintain the Registered Military Spouse Program, process applications, handle general inquiries via phone, email, and in-person, and ensure compliance with rules and policies. The ideal candidate should have experience with Salesforce, excellent critical thinking, and communication skills (including public speaking), problem-solving abilities, and adaptability to changing priorities. This position involves occasional overnight travel (3-7 days, 4 times a year) for examinations and prefers candidates who have successfully conducted research and demonstrate a strong team-player attitude. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 02, 2024
Full Time
Job Description Office of Admissions, Eligibility Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Admissions office. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions is also responsible for California's uniquely diverse pathways to the law. It supports the Committee of Bar Examiners (CBE) in accrediting California-accredited law schools and registering unaccredited law schools. They administer a program that allows lawyers licensed in other jurisdictions or law students to practice in certain defined, limited areas and programs to certify specialists in 13 legal practice areas. In 2020, Admissions developed a new program for the provisional licensure of recent law graduates and others. About the Position The Program Specialist III position in the Office of Admissions, Eligibility Unit, requires a highly organized and detail-oriented individual to maintain the Registered Military Spouse Program, process applications, handle general inquiries via phone, email, and in-person, and ensure compliance with rules and policies. The ideal candidate should have experience with Salesforce, excellent critical thinking, and communication skills (including public speaking), problem-solving abilities, and adaptability to changing priorities. This position involves occasional overnight travel (3-7 days, 4 times a year) for examinations and prefers candidates who have successfully conducted research and demonstrate a strong team-player attitude. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Regulation Division Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Division of Regulation advances the State Bar's public protection mission through the promulgation of rules, laws, and policies addressing licensing, reporting, and registration requirements for California attorneys. The Division of Regulation maintains, on behalf of the California Supreme Court, the official roll of attorneys-the records of all attorneys licensed to practice in California. The division helps licensees comply with their administrative requirements, including the Client Trust Account Protection Program and continuing legal education. The division also handles the initial and renewal legal specialization processing, including eligibility determinations and also manages the registration of law corporations and limited liability partnerships. About the Position The Division of Regulation seeks a Program Specialist III to perform a variety of technical and administrative duties. The specialist will be expected to perform data entry, maintain computer system and databases, respond to written and verbal communication, conduct follow-up research, and process licensee status changes and billing adjustments. The position requires a proactive and adaptable person with a growth mindset. The ideal candidate should possess exceptional attention to detail, effective verbal and written communication, strong customer service skills, and be proficient with technology. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Regulation Division Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Division of Regulation advances the State Bar's public protection mission through the promulgation of rules, laws, and policies addressing licensing, reporting, and registration requirements for California attorneys. The Division of Regulation maintains, on behalf of the California Supreme Court, the official roll of attorneys-the records of all attorneys licensed to practice in California. The division helps licensees comply with their administrative requirements, including the Client Trust Account Protection Program and continuing legal education. The division also handles the initial and renewal legal specialization processing, including eligibility determinations and also manages the registration of law corporations and limited liability partnerships. About the Position The Division of Regulation seeks a Program Specialist III to perform a variety of technical and administrative duties. The specialist will be expected to perform data entry, maintain computer system and databases, respond to written and verbal communication, conduct follow-up research, and process licensee status changes and billing adjustments. The position requires a proactive and adaptable person with a growth mindset. The ideal candidate should possess exceptional attention to detail, effective verbal and written communication, strong customer service skills, and be proficient with technology. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Risk Management Department? Contra Costa Risk Management Department is seeking to fill one (1) Safety Services Specialist - Advanced Level B to join our Safety and Loss Control Unit. The Safety Services Specialist reports directly to the Assistant Risk Manager - Safety and Loss Control and is responsible for performing a high level of compliance-related duties, which include implementing the County’s Injury and Illness Prevention Program, Ergonomics Program, and other safety compliance programs; investigating workplace injuries and illnesses; analyzing loss control data and providing recommendations on prevention; developing training presentations, and performing other related work as required. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Safety and Loss Control program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: An Excellent Communicator: You will need to possess strong verbal, written, and listening skills Adaptable: You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment Flexible and Organized: You will need to balance multiple assignments, priorities, and deadlines in a fast-paced environment and may need to shift priorities quickly as needs change Knowledgeable in Safety and Loss Control: You will need to apply technical knowledge, and be familiar with applicable federal, state, and local regulations Team Oriented: You will need to establish and maintain working relationships with multiple parties including employees, and contractors What you will typically be responsible for: Assisting in the development and implementation of comprehensive safety and loss control programs and training, which includes researching regulations, legislation, industry best practices, and County department operations Performing various assessments including safety inspections, site visits, and job hazard analyses; recommending corrective action, and providing assistance where possible to reach compliance Participating and assisting in the organization of departmental safety committee meetings and quarterly County-wide safety coordinator meetings Assisting with Cal-OSHA and third-party regulators in the correspondence, investigation, appeal, and settlement process as needed Providing administrative and technical training support for online training, or other required training platforms to include developing instructional presentations and materials on a variety of risk management and safety related topics pertaining to loss prevention, risk control and occupational safety and health A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to work a hybrid remote schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused You will receive requests for technical advice for complex operations Competencies Required: Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the applicant process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in safety, industrial engineering, or a closely related field. Experience: Thirty-six (36) months of full-time responsible experience in an environmental, health and safety administrative or staff capacity, performing duties in areas such as EH&S program development and administration, occupational injury investigation and prevention, vehicle accident prevention and safety training. Substitution: Additional experience of the type noted above and possession of a Safety or related certificate from an accredited college or a university may be substituted for the required education on a year-for-year basis. One (1) additional year of experience of the type noted above may be substituted for the required academic major. Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 15, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Risk Management Department? Contra Costa Risk Management Department is seeking to fill one (1) Safety Services Specialist - Advanced Level B to join our Safety and Loss Control Unit. The Safety Services Specialist reports directly to the Assistant Risk Manager - Safety and Loss Control and is responsible for performing a high level of compliance-related duties, which include implementing the County’s Injury and Illness Prevention Program, Ergonomics Program, and other safety compliance programs; investigating workplace injuries and illnesses; analyzing loss control data and providing recommendations on prevention; developing training presentations, and performing other related work as required. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Safety and Loss Control program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: An Excellent Communicator: You will need to possess strong verbal, written, and listening skills Adaptable: You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment Flexible and Organized: You will need to balance multiple assignments, priorities, and deadlines in a fast-paced environment and may need to shift priorities quickly as needs change Knowledgeable in Safety and Loss Control: You will need to apply technical knowledge, and be familiar with applicable federal, state, and local regulations Team Oriented: You will need to establish and maintain working relationships with multiple parties including employees, and contractors What you will typically be responsible for: Assisting in the development and implementation of comprehensive safety and loss control programs and training, which includes researching regulations, legislation, industry best practices, and County department operations Performing various assessments including safety inspections, site visits, and job hazard analyses; recommending corrective action, and providing assistance where possible to reach compliance Participating and assisting in the organization of departmental safety committee meetings and quarterly County-wide safety coordinator meetings Assisting with Cal-OSHA and third-party regulators in the correspondence, investigation, appeal, and settlement process as needed Providing administrative and technical training support for online training, or other required training platforms to include developing instructional presentations and materials on a variety of risk management and safety related topics pertaining to loss prevention, risk control and occupational safety and health A few reasons you might love this job: You will be part of a dynamic team You will have the opportunity to work a hybrid remote schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused You will receive requests for technical advice for complex operations Competencies Required: Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Read the complete job description at www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the applicant process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in safety, industrial engineering, or a closely related field. Experience: Thirty-six (36) months of full-time responsible experience in an environmental, health and safety administrative or staff capacity, performing duties in areas such as EH&S program development and administration, occupational injury investigation and prevention, vehicle accident prevention and safety training. Substitution: Additional experience of the type noted above and possession of a Safety or related certificate from an accredited college or a university may be substituted for the required education on a year-for-year basis. One (1) additional year of experience of the type noted above may be substituted for the required academic major. Selection Process Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/12/2024 11:59 PM Pacific
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 28, 2024
Full Time
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
City of San Rafael, CA
San Rafael, CA, United States
POLICE CALL TAKER & RECORDS SPECIALIST $5,253 - $6,704 per month (DOE/DOQ) Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, November 18, 2022 for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist. This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records. This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services. This position performs the following essential job duties: (including but not limited to the following): Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service. Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues. Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports. Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers. Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources. Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records. Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports. Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances. Collects fees, posts and balances monies. Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties. Performs related duties as required. To be eligible for this position, you must have knowledge of/ability to: Modern police methods and procedures. Statutory and case laws and ordinances related to evidence, property, and records. City and Department policies and procedures. State and Federal regulations regarding records retention, distribution, and destruction. Information technology, personal computers and related software applications. Communicate effectively both verbally and in writing. Interpret and explain laws, rules, regulations and technical procedure manuals. Establish and maintain cooperative relationships with the public and fellow employees. Maintain confidentiality regarding sensitive information. Language/Mathematical/Reasoning Skills: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak to customers and groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) to three (3) years related experience and/or training, OR Equivalent combination of education and experience Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions. The employee occasionally works in evenings or weekends. The noise level in the work environment is usually quiet. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20311225 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job Description URL: https://www.srpd.org/ Job PDF: Police Call Taker & Records Specialist Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,253 - $6,704 per month, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $804.49; Employee+1 - $1,610.08 Employee+Family - $2,093.20; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment:$5,000 each Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled. Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation ranges from 10 to 25 days (depending on years of service) - 10 days per year for the first three years, 12 days of Sick Leave per year (1 day per month earned), 13 Holidays. Gym Reimbursement: Up to $600 per year ($50 per month) Uniform Allowance: $650 per year ($325 payable in July and December) Bi- Lingual Pay : Up to 10% - dependent upon level of fluency Social Security: The City of San Rafael does not contribute to social security Work Week: 40 hours per week/4-10 hour days Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 05, 2024
POLICE CALL TAKER & RECORDS SPECIALIST $5,253 - $6,704 per month (DOE/DOQ) Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, November 18, 2022 for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist. This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records. This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services. This position performs the following essential job duties: (including but not limited to the following): Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service. Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues. Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports. Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers. Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources. Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records. Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports. Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances. Collects fees, posts and balances monies. Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties. Performs related duties as required. To be eligible for this position, you must have knowledge of/ability to: Modern police methods and procedures. Statutory and case laws and ordinances related to evidence, property, and records. City and Department policies and procedures. State and Federal regulations regarding records retention, distribution, and destruction. Information technology, personal computers and related software applications. Communicate effectively both verbally and in writing. Interpret and explain laws, rules, regulations and technical procedure manuals. Establish and maintain cooperative relationships with the public and fellow employees. Maintain confidentiality regarding sensitive information. Language/Mathematical/Reasoning Skills: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak to customers and groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) to three (3) years related experience and/or training, OR Equivalent combination of education and experience Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions. The employee occasionally works in evenings or weekends. The noise level in the work environment is usually quiet. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20311225 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job Description URL: https://www.srpd.org/ Job PDF: Police Call Taker & Records Specialist Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,253 - $6,704 per month, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $804.49; Employee+1 - $1,610.08 Employee+Family - $2,093.20; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment:$5,000 each Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled. Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation ranges from 10 to 25 days (depending on years of service) - 10 days per year for the first three years, 12 days of Sick Leave per year (1 day per month earned), 13 Holidays. Gym Reimbursement: Up to $600 per year ($50 per month) Uniform Allowance: $650 per year ($325 payable in July and December) Bi- Lingual Pay : Up to 10% - dependent upon level of fluency Social Security: The City of San Rafael does not contribute to social security Work Week: 40 hours per week/4-10 hour days Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus some experience in a high public contact/customer service area that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones, customer service, and/or radio communications. Lateral transfer opportunities for those with two (2) years of experience in any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 30wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver’s License Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record Not able to obtain a class "C" Texas driver's license.Driver’s license is currently revoked or suspended. Any serious violation such as reckless driving, endangering the lives of others, racing, failing to stop and render aid, or negligent vehicular manslaughter within the past three years. Excessive standard moving violations such as speeding, reckless driving, disregarding a traffic control sign, failure to signal, failure to keep right, following to close, etc. DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening and skills testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. After successful completion of the Skills testing, you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Recent photo Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Communications Background Investigator 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus some experience in a high public contact/customer service area that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones, customer service, and/or radio communications. Lateral transfer opportunities for those with two (2) years of experience in any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 30wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver’s License Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record Not able to obtain a class "C" Texas driver's license.Driver’s license is currently revoked or suspended. Any serious violation such as reckless driving, endangering the lives of others, racing, failing to stop and render aid, or negligent vehicular manslaughter within the past three years. Excessive standard moving violations such as speeding, reckless driving, disregarding a traffic control sign, failure to signal, failure to keep right, following to close, etc. DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening and skills testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. After successful completion of the Skills testing, you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Recent photo Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Communications Background Investigator 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
QI Nurse Specialist, Potential Quality Issue (PQI) (RN) CalOptima CalOptima Health is seeking a highly motivated an experienced QI Nurse Specialist, Potential Quality Issue (PQI) (RN) to join our team. The QI Nurse Specialist, Potential Quality Issue (PQI) is responsible for participating in handling the organization's quality of care grievance review process including investigation of all quality reviews for potential quality of care concerns. The incumbent will be involved with the collection of appropriate data and closing cases by preparing and submitting the cases to the appropriate physician reviewer and committees for closure. The incumbent ensures grievances/complaints and PQIs are processed in accordance with regulations, compliance standards and policies and procedures. Position Information: Department: Quality Improvement Salary Grade: M - $85,000 - $141,086 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Ensures integrity of departmental database by thorough, timely and accurate entry of cases. Participates in departmental meetings, trainings and audits as requested. Assists with the intake of cases in the department. Reviews productivity and timeliness for quality of care grievances and PQIs through the use of reports. Performs investigations of unusual occurrences/events from sources (providers, staff, hotline, etc.) and assesses the criticality of events. Maintains and supports a culture of compliance, ethics and integrity. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to business and clinical risk management. Performs clinical assessments of member complaints and intervenes as needed for urgent clinical issues. Develops a thorough clinical review and written report for cases referred for PQI investigations. 15% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in nursing or health services required. 5 years of experience in patient care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 5% of the time. Preferred Qualifications: Certification in Case Management (CCM) or Certified Professional in Healthcare Quality (CPHQ). 2 years of experience in a managed care setting. Project management skills. Required Licensure / Certifications: Current unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/qi-nurse-specialist-potential-quality-issue-pqi-rn-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe1b67048e240c4bb123675383e053d3
Apr 04, 2024
QI Nurse Specialist, Potential Quality Issue (PQI) (RN) CalOptima CalOptima Health is seeking a highly motivated an experienced QI Nurse Specialist, Potential Quality Issue (PQI) (RN) to join our team. The QI Nurse Specialist, Potential Quality Issue (PQI) is responsible for participating in handling the organization's quality of care grievance review process including investigation of all quality reviews for potential quality of care concerns. The incumbent will be involved with the collection of appropriate data and closing cases by preparing and submitting the cases to the appropriate physician reviewer and committees for closure. The incumbent ensures grievances/complaints and PQIs are processed in accordance with regulations, compliance standards and policies and procedures. Position Information: Department: Quality Improvement Salary Grade: M - $85,000 - $141,086 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Ensures integrity of departmental database by thorough, timely and accurate entry of cases. Participates in departmental meetings, trainings and audits as requested. Assists with the intake of cases in the department. Reviews productivity and timeliness for quality of care grievances and PQIs through the use of reports. Performs investigations of unusual occurrences/events from sources (providers, staff, hotline, etc.) and assesses the criticality of events. Maintains and supports a culture of compliance, ethics and integrity. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to business and clinical risk management. Performs clinical assessments of member complaints and intervenes as needed for urgent clinical issues. Develops a thorough clinical review and written report for cases referred for PQI investigations. 15% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in nursing or health services required. 5 years of experience in patient care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 5% of the time. Preferred Qualifications: Certification in Case Management (CCM) or Certified Professional in Healthcare Quality (CPHQ). 2 years of experience in a managed care setting. Project management skills. Required Licensure / Certifications: Current unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/qi-nurse-specialist-potential-quality-issue-pqi-rn-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe1b67048e240c4bb123675383e053d3