PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $175,298.00 / annually (Minimum) - $265,577.00 / annually (Maximum) (Non-Represented - Pay Band 13) Initial salary is negotiable between $220,438.00- $256,321.00, commensurate with experience and education. Reports To Assistant General Manager, Operations - S. Edwards Current Assignment The Maintenance and Engineering department is recruiting to fill a vacant Chief Maintenance Officer position. This position directs various maintenance activities through subordinate groups and division managers. Maintenance responsibilities include all District infrastructure, including facilities, track and structures, automatic fare collection, non-revenue vehicles, power and mechanical equipment, and system maintenance relating to train control. The incumbent is accountable for accomplishing departmental goals and objectives and furthering District goals and objectives within general policy guidelines. This class is distinguished from the Assistant General Manager, Operations in that the latter has overall responsibility for all District operations functions in maintenance. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties 1. Assumes full management responsibility for all departmental maintenance services and activities including track and structures, non-revenue vehicles, power and mechanical maintenance, and systems maintenance; recommends and administers policies and procedures. 2. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. 3. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. 4. Develops, plans, directs, and coordinates, through subordinate level staff and division managers, the Maintenance Department's work plan, goals, objectives, policies, and procedures. 5. Provides administrative direction to a multi-disciplined maintenance organization. 6. Assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. 7. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. 8. Plans, organizes, assigns, administers, directs, reviews, and evaluates departmental programs and activities related to the improvement of rapid transit facilities and equipment. 9. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. 10. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. 11. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. 12. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. 13. Represents the Maintenance Department to other departments, elected officials and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. 14. Provides staff assistance to the Assistant General Manager, Operations; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. 15. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of maintenance. 16. Responds to and resolves difficult and sensitive citizen inquiries and complaints Minimum Qualifications Education Possession of a bachelor’s degree in business administration, public administration, maintenance, or a closely related field from an accredited college or university. Experience Seven (7) years of (full-time equivalent) verifiable professional experience in management and administration of a major maintenance program which must include at least two (2) years of managerial experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Knowledge and Skills Knowledge of: - Operations of a comprehensive multi-disciplined maintenance program - Principles and practices of policy development and administration - Principles and practices of construction contract administration - Principles and practices of budget preparation and administration - Principles of supervision, training, and performance evaluation - Principles and practices of transit system maintenance - Principles of project scheduling and management - Principles of preventive maintenance planning - Principles relating to safety of fleet and maintenance activities - Current office procedures, methods, and equipment including computers - Related Federal, State, and local laws, codes, and regulations Skill in: - Managing a comprehensive multi-disciplined maintenance program - Developing and administering departmental goals, objectives, and procedures - Analyzing and assessing policies and operational needs and making appropriate adjustments - Identifying and responding to sensitive community and organizational issues, concerns, and needs - Delegating authority and responsibility - Selecting, supervising, training, and evaluating staff - Researching, analyzing, and evaluating new service delivery methods and techniques - Preparing clear and concise administrative and financial reports - Preparing and administering large and complex budgets - Interpreting and applying applicable Federal, State, and local policies, laws, and regulations - Communicating clearly and concisely, both orally and in writing - Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $175,298.00 / annually (Minimum) - $265,577.00 / annually (Maximum) (Non-Represented - Pay Band 13) Initial salary is negotiable between $220,438.00- $256,321.00, commensurate with experience and education. Reports To Assistant General Manager, Operations - S. Edwards Current Assignment The Maintenance and Engineering department is recruiting to fill a vacant Chief Maintenance Officer position. This position directs various maintenance activities through subordinate groups and division managers. Maintenance responsibilities include all District infrastructure, including facilities, track and structures, automatic fare collection, non-revenue vehicles, power and mechanical equipment, and system maintenance relating to train control. The incumbent is accountable for accomplishing departmental goals and objectives and furthering District goals and objectives within general policy guidelines. This class is distinguished from the Assistant General Manager, Operations in that the latter has overall responsibility for all District operations functions in maintenance. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties 1. Assumes full management responsibility for all departmental maintenance services and activities including track and structures, non-revenue vehicles, power and mechanical maintenance, and systems maintenance; recommends and administers policies and procedures. 2. Manages the development and implementation of departmental goals, objectives, policies, and priorities for each assigned service area. 3. Establishes, within District policy, appropriate service, and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. 4. Develops, plans, directs, and coordinates, through subordinate level staff and division managers, the Maintenance Department's work plan, goals, objectives, policies, and procedures. 5. Provides administrative direction to a multi-disciplined maintenance organization. 6. Assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. 7. Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. 8. Plans, organizes, assigns, administers, directs, reviews, and evaluates departmental programs and activities related to the improvement of rapid transit facilities and equipment. 9. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. 10. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. 11. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. 12. Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. 13. Represents the Maintenance Department to other departments, elected officials and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. 14. Provides staff assistance to the Assistant General Manager, Operations; participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. 15. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of maintenance. 16. Responds to and resolves difficult and sensitive citizen inquiries and complaints Minimum Qualifications Education Possession of a bachelor’s degree in business administration, public administration, maintenance, or a closely related field from an accredited college or university. Experience Seven (7) years of (full-time equivalent) verifiable professional experience in management and administration of a major maintenance program which must include at least two (2) years of managerial experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Knowledge and Skills Knowledge of: - Operations of a comprehensive multi-disciplined maintenance program - Principles and practices of policy development and administration - Principles and practices of construction contract administration - Principles and practices of budget preparation and administration - Principles of supervision, training, and performance evaluation - Principles and practices of transit system maintenance - Principles of project scheduling and management - Principles of preventive maintenance planning - Principles relating to safety of fleet and maintenance activities - Current office procedures, methods, and equipment including computers - Related Federal, State, and local laws, codes, and regulations Skill in: - Managing a comprehensive multi-disciplined maintenance program - Developing and administering departmental goals, objectives, and procedures - Analyzing and assessing policies and operational needs and making appropriate adjustments - Identifying and responding to sensitive community and organizational issues, concerns, and needs - Delegating authority and responsibility - Selecting, supervising, training, and evaluating staff - Researching, analyzing, and evaluating new service delivery methods and techniques - Preparing clear and concise administrative and financial reports - Preparing and administering large and complex budgets - Interpreting and applying applicable Federal, State, and local policies, laws, and regulations - Communicating clearly and concisely, both orally and in writing - Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 17, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Community Development Department is recruiting for Building Official VIEW OUR RECRUITMENT BROCHURE The Department The role of the Community Development Department is to help Fremont become the sustainable, strategically urban community envisioned in the City's General Plan . Department activities include: Providing professional assistance to developers, contractors, businesses, and homeowners Preserving open space Planning for and assisting with the building of high-quality strategically urban residential and commercial developments Maintaining and increasing the range of housing alternatives for the community The department includes Planning , Building and Safety , Code Enforcement , Housing , and Sustainability . First Review of Applications The first review of applications is May 3, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Building Official Class Specification Definition Under general direction, plans, organizes, participates, and directs the activities of the Plan Check and Inspection sections of the Building & Safety Division within the Community Development Department; provides technical expertise in plan check review; collaborates with Division managers to administer Division affairs; provides technical building code guidance to staff in the Planning Division, Building Division, Engineering Division, and Fire Department; coordinates activities of the Division with those of other divisions, City departments, and outside agencies; performs related duties as required; the Building Official may be assigned management of the Permit Center as operational needs require. Class Characteristics This is a single incumbent management classification, reporting to the Director of Community Development or their designee. The incumbent is responsible for ensuring that Plan Check and Inspection staff provide quality customer service while performing plan review and building inspection services. The incumbent shall actively collaborate with the Permit Center Manager on permit issuance, public services, and technology implementation and enhancements. This position provides general building code guidance while determining alternate means and methods when required. Essential Functions Serves as the City’s Building Official. Manages the Plan Check and Inspection section operations through subordinate managers and supervisors. Collaborates with the Permit Center Manager on the overall operation of the one-stop Permit Center to ensure the timely issuance of permits and the proper dissemination of information to the public. Provides technical oversight to plan review and inspection managers on work completeness, accuracy, timeliness, and adherence to professional and mandated standards, and prepares performance improvement plans as necessary. Plans, organizes, directs, and participates in the plan review and design of documents for all projects submitted to the City of Fremont for plan check. Participates in the review, interpretation, and enforcement of State and local Building and Fire Code ordinances related to commercial and residential buildings, including fire protection through plan check, permit issuance, building inspection, and related code enforcement activities. Provides information, advice, and code interpretation for staff, developers, engineers, property owners, and contractors regarding Building Code and City construction regulations. Reviews and renders decisions on complex code applications for requested code modifications and alternate materials and methods. Participates in the development, interpretation, clarification and communication of policies and operational procedures. Provides technical and non-technical training. Represents the City in Building Code disputes and litigation. Monitors changes in legislation, regulations, and technology that may affect operations. Recommends the City’s position on proposed legislation. Modifies the City’s building ordinance to conform to State requirements. Implements policy and procedural changes to conform to new and amended State law. Develops technical code-related informational bulletins for the use of the public and in-house staff as needed. Follows all safety rules and protocols included in the Injury and Illness Prevention Program. Takes appropriate action as required to identify and correct safety hazards and report safety concerns to their supervisor. Performs required duties under the City's disaster response plan. Assists with design and implementation of systems to encourage quality teamwork and exceptional customer services. Ensures staff is provided the tools, training, and processes to enable them to perform assigned responsibilities in a manner which best support customer satisfaction. Consults and partners with staff to resolve interdepartmental issues and enhance customer service. Ensures that customer complaints are addressed in a timely manner. Attends and participates in professional and technical organizations and committees, including representing the City as liaison to representatives from State, federal, and local agencies and meetings of regional importance. Stays abreast of new trends and innovations in building inspection, plans examination, permit processing, and code compliance. Researches emerging products and enhancements and their applicability to City needs. Makes presentations to elected or appointed bodies (e.g., City Council, Planning Commission) Meets with and/or makes presentations to community groups and representatives of local business to explain the functions, policies, and operations of the section, and to respond to questions concerning plan review and inspection. Directs special projects. Evaluates staffing needs and participates in the recruitment, examination, and hiring process. Prepares or directs the preparation of requests for proposals and consultant services and manages consultant services. Assists in preparation of operating budget for the Community Development Department and prepares and monitors division budget. Reviews, mediates, and resolves personnel problems. Marginal Functions Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Permit processing, plan review, and inspection services and organizational operations; uniform building codes, standards, and regulations; building inspection, all structural and non-structural aspects of California building codes; methods, materials, techniques, and practices employed in building design, construction and inspection, engineering, and plan check; technical report writing; project and workload planning; fire codes and fire prevention systems; public information and public speaking techniques; principles of budget preparation in the public sector; practices and methodologies of contract administration; principles and practices of supervision; development and implementation of procedures; fire, plumbing, electrical, mechanical, and related codes and regulations; permit technologies including electronic plan review, mapping services, online payment, and similar advanced technologies to simplify both staff and public interaction and use of permitting services. Skill in: Reading and interpreting building plans, specifications and codes; identifying appropriate code modifications and alternate materials and methods to meet California Building Code requirements when needed; applying “Green Building” principles; dealing tactfully and effectively with a diverse group of people. Ability to: Function effectively, with integrity, both as a team member and as a team builder; lead others while fostering an atmosphere of teamwork among Building Division staff; plan, organize, direct and participate in the work of staff engaged in the performance of complex, technical engineering work; develop and implement goals and objectives; allocate resources between staff and contract service; review construction plans and conduct field inspections of building for compliance with standards, codes, ordinance and regulations; participate in the development of and maintain the section budget; determine and evaluate levels of achievement and performance; understand, interpret, and explain codes, regulations and policies; identify and analyze administrative problems and implement operational changes; focus on discovering and meeting the customer’s or client’s needs; understand others: able to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others; commit to an organization while showing an ability and willingness to align one’s own behavior with the needs, priorities, and goals of the organization; determine and implement the appropriate course of action in stressful situations; take initiative: identify a problem, obstacle, or opportunity and take action to address current or future problems or opportunities; be flexible while developing and maintaining cooperative working relationship with staff and clients from a variety of ethnic and socio-economic backgrounds; lead and guide team members to excel; motivate staff to explore their potential within the scope of their work; speak to large and small groups while being persuasive and influential; manage meetings effectively; prepare written and verbal reports; work independently; resolve disputes; perform work involving considerable attention to detail; work well while striving to surpass a standard of excellence; deliver seamless service to the Permit Center; and travel independently both within and outside of the City limits. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills, and abilities would be: over ten years of building plan review and inspection experience. A bachelor's degree from an accredited college or university with course work in Civil or Structural Engineering, Architecture or a related field may be substituted for five years of building plan review or inspection experience. Supervisory experience with a focus on team work and customer service is desirable. Registration as a civil and/or structural engineer and/or architect in the State of California is desirable. Licenses/Certificates/Special Requirements ICC certification as a Building Official is required within one year of date of hire. Failure to obtain and maintain this certification will lead to discipline up to and including termination. Possession of, or ability to secure, by the time of the appointment a valid Class C California Driver's License. Failure to maintain the required certification and license will result in discipline up to and including termination. Failure to maintain the required certification and license will result in discipline up to and including termination. Physical and Environmental Demands Rare = 66% Sitting: Frequent Walking: Occasional Standing: Rare Bending (neck): Frequent - to review plans on desk / counter Bending (waist): Frequent - to review plans on desk / counter Squatting: Rare Climbing: Rare - when in the field (couple hours in the month) Kneeling: Rare Crawling: Rare Jumping: Rare - when in the field Balancing: Rare - when in the field, waking on 2’ X 10” planks Twisting (neck): Occasional Twisting (waist): Rare Grasp - light (dominant hand): Rare Grasp - light (non-dominant): Rare Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Rare Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - rolled plans 11 to 25 lbs. Rare - rolled plans 26 to 50 lbs. Rare - 26-30 rolled plans 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Rare - rolled plans 11 to 25 lbs. Rare - rolled plans 26 to 50 lbs. Rare - 26-30 rolled plans 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Rare - rolled plans 11 to 25 lbs. Rare - rolled plans 26 to 50 lbs. Rare - 26-30 rolled plans 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Required - when on construction site (couple hours per month) Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature, exposure to marked changes in temperature / humidity, when in the field, exposure to dust, fumes, smoke gases, odors, mists, or other irritating particles - when in the field, exposure to toxic or caustic chemicals (wear protective clothing construction site/pile driver), exposure to excessive noise, exposure to radiation or electrical energy - transformer, while inspecting service stations, exposure to solvents, grease or oil, exposure to slippery or uneven walking surface, working below ground, being around moving machinery - cranes, earth mover etc., using computer monitor, exposure to vibration, works around others, works alone, works with others. Class Code: 5621 FLSA: Exempt EEOC Code: 1 Barg. Unit: FAME Probation: 12 months Rev.: 02/2024 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Apr 13, 2024
Full Time
Description The City of Fremont's Community Development Department is recruiting for Building Official VIEW OUR RECRUITMENT BROCHURE The Department The role of the Community Development Department is to help Fremont become the sustainable, strategically urban community envisioned in the City's General Plan . Department activities include: Providing professional assistance to developers, contractors, businesses, and homeowners Preserving open space Planning for and assisting with the building of high-quality strategically urban residential and commercial developments Maintaining and increasing the range of housing alternatives for the community The department includes Planning , Building and Safety , Code Enforcement , Housing , and Sustainability . First Review of Applications The first review of applications is May 3, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Building Official Class Specification Definition Under general direction, plans, organizes, participates, and directs the activities of the Plan Check and Inspection sections of the Building & Safety Division within the Community Development Department; provides technical expertise in plan check review; collaborates with Division managers to administer Division affairs; provides technical building code guidance to staff in the Planning Division, Building Division, Engineering Division, and Fire Department; coordinates activities of the Division with those of other divisions, City departments, and outside agencies; performs related duties as required; the Building Official may be assigned management of the Permit Center as operational needs require. Class Characteristics This is a single incumbent management classification, reporting to the Director of Community Development or their designee. The incumbent is responsible for ensuring that Plan Check and Inspection staff provide quality customer service while performing plan review and building inspection services. The incumbent shall actively collaborate with the Permit Center Manager on permit issuance, public services, and technology implementation and enhancements. This position provides general building code guidance while determining alternate means and methods when required. Essential Functions Serves as the City’s Building Official. Manages the Plan Check and Inspection section operations through subordinate managers and supervisors. Collaborates with the Permit Center Manager on the overall operation of the one-stop Permit Center to ensure the timely issuance of permits and the proper dissemination of information to the public. Provides technical oversight to plan review and inspection managers on work completeness, accuracy, timeliness, and adherence to professional and mandated standards, and prepares performance improvement plans as necessary. Plans, organizes, directs, and participates in the plan review and design of documents for all projects submitted to the City of Fremont for plan check. Participates in the review, interpretation, and enforcement of State and local Building and Fire Code ordinances related to commercial and residential buildings, including fire protection through plan check, permit issuance, building inspection, and related code enforcement activities. Provides information, advice, and code interpretation for staff, developers, engineers, property owners, and contractors regarding Building Code and City construction regulations. Reviews and renders decisions on complex code applications for requested code modifications and alternate materials and methods. Participates in the development, interpretation, clarification and communication of policies and operational procedures. Provides technical and non-technical training. Represents the City in Building Code disputes and litigation. Monitors changes in legislation, regulations, and technology that may affect operations. Recommends the City’s position on proposed legislation. Modifies the City’s building ordinance to conform to State requirements. Implements policy and procedural changes to conform to new and amended State law. Develops technical code-related informational bulletins for the use of the public and in-house staff as needed. Follows all safety rules and protocols included in the Injury and Illness Prevention Program. Takes appropriate action as required to identify and correct safety hazards and report safety concerns to their supervisor. Performs required duties under the City's disaster response plan. Assists with design and implementation of systems to encourage quality teamwork and exceptional customer services. Ensures staff is provided the tools, training, and processes to enable them to perform assigned responsibilities in a manner which best support customer satisfaction. Consults and partners with staff to resolve interdepartmental issues and enhance customer service. Ensures that customer complaints are addressed in a timely manner. Attends and participates in professional and technical organizations and committees, including representing the City as liaison to representatives from State, federal, and local agencies and meetings of regional importance. Stays abreast of new trends and innovations in building inspection, plans examination, permit processing, and code compliance. Researches emerging products and enhancements and their applicability to City needs. Makes presentations to elected or appointed bodies (e.g., City Council, Planning Commission) Meets with and/or makes presentations to community groups and representatives of local business to explain the functions, policies, and operations of the section, and to respond to questions concerning plan review and inspection. Directs special projects. Evaluates staffing needs and participates in the recruitment, examination, and hiring process. Prepares or directs the preparation of requests for proposals and consultant services and manages consultant services. Assists in preparation of operating budget for the Community Development Department and prepares and monitors division budget. Reviews, mediates, and resolves personnel problems. Marginal Functions Other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Permit processing, plan review, and inspection services and organizational operations; uniform building codes, standards, and regulations; building inspection, all structural and non-structural aspects of California building codes; methods, materials, techniques, and practices employed in building design, construction and inspection, engineering, and plan check; technical report writing; project and workload planning; fire codes and fire prevention systems; public information and public speaking techniques; principles of budget preparation in the public sector; practices and methodologies of contract administration; principles and practices of supervision; development and implementation of procedures; fire, plumbing, electrical, mechanical, and related codes and regulations; permit technologies including electronic plan review, mapping services, online payment, and similar advanced technologies to simplify both staff and public interaction and use of permitting services. Skill in: Reading and interpreting building plans, specifications and codes; identifying appropriate code modifications and alternate materials and methods to meet California Building Code requirements when needed; applying “Green Building” principles; dealing tactfully and effectively with a diverse group of people. Ability to: Function effectively, with integrity, both as a team member and as a team builder; lead others while fostering an atmosphere of teamwork among Building Division staff; plan, organize, direct and participate in the work of staff engaged in the performance of complex, technical engineering work; develop and implement goals and objectives; allocate resources between staff and contract service; review construction plans and conduct field inspections of building for compliance with standards, codes, ordinance and regulations; participate in the development of and maintain the section budget; determine and evaluate levels of achievement and performance; understand, interpret, and explain codes, regulations and policies; identify and analyze administrative problems and implement operational changes; focus on discovering and meeting the customer’s or client’s needs; understand others: able to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others; commit to an organization while showing an ability and willingness to align one’s own behavior with the needs, priorities, and goals of the organization; determine and implement the appropriate course of action in stressful situations; take initiative: identify a problem, obstacle, or opportunity and take action to address current or future problems or opportunities; be flexible while developing and maintaining cooperative working relationship with staff and clients from a variety of ethnic and socio-economic backgrounds; lead and guide team members to excel; motivate staff to explore their potential within the scope of their work; speak to large and small groups while being persuasive and influential; manage meetings effectively; prepare written and verbal reports; work independently; resolve disputes; perform work involving considerable attention to detail; work well while striving to surpass a standard of excellence; deliver seamless service to the Permit Center; and travel independently both within and outside of the City limits. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills, and abilities would be: over ten years of building plan review and inspection experience. A bachelor's degree from an accredited college or university with course work in Civil or Structural Engineering, Architecture or a related field may be substituted for five years of building plan review or inspection experience. Supervisory experience with a focus on team work and customer service is desirable. Registration as a civil and/or structural engineer and/or architect in the State of California is desirable. Licenses/Certificates/Special Requirements ICC certification as a Building Official is required within one year of date of hire. Failure to obtain and maintain this certification will lead to discipline up to and including termination. Possession of, or ability to secure, by the time of the appointment a valid Class C California Driver's License. Failure to maintain the required certification and license will result in discipline up to and including termination. Failure to maintain the required certification and license will result in discipline up to and including termination. Physical and Environmental Demands Rare = 66% Sitting: Frequent Walking: Occasional Standing: Rare Bending (neck): Frequent - to review plans on desk / counter Bending (waist): Frequent - to review plans on desk / counter Squatting: Rare Climbing: Rare - when in the field (couple hours in the month) Kneeling: Rare Crawling: Rare Jumping: Rare - when in the field Balancing: Rare - when in the field, waking on 2’ X 10” planks Twisting (neck): Occasional Twisting (waist): Rare Grasp - light (dominant hand): Rare Grasp - light (non-dominant): Rare Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Occasional Fine manipulation (non-dominant): Occasional Reach - at/below shoulder: Rare Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare - rolled plans 11 to 25 lbs. Rare - rolled plans 26 to 50 lbs. Rare - 26-30 rolled plans 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Rare - rolled plans 11 to 25 lbs. Rare - rolled plans 26 to 50 lbs. Rare - 26-30 rolled plans 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Rare - rolled plans 11 to 25 lbs. Rare - rolled plans 26 to 50 lbs. Rare - 26-30 rolled plans 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Required - when on construction site (couple hours per month) Work environment: Works indoors, works outdoors, exposure to extreme hot or cold temperature, exposure to marked changes in temperature / humidity, when in the field, exposure to dust, fumes, smoke gases, odors, mists, or other irritating particles - when in the field, exposure to toxic or caustic chemicals (wear protective clothing construction site/pile driver), exposure to excessive noise, exposure to radiation or electrical energy - transformer, while inspecting service stations, exposure to solvents, grease or oil, exposure to slippery or uneven walking surface, working below ground, being around moving machinery - cranes, earth mover etc., using computer monitor, exposure to vibration, works around others, works alone, works with others. Class Code: 5621 FLSA: Exempt EEOC Code: 1 Barg. Unit: FAME Probation: 12 months Rev.: 02/2024 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
City of Tacoma, WA
Tacoma, Washington, United States
Position Description ***SPECIAL NOTE*** First consideration will be given to applicants that apply by April 18, 2024 The City of Tacoma is recruiting for an appointive position of Assistant Division Manager in the Operations and Maintenance Division of the Environmental Services Department. As a department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. The Assistant Division Manager will oversee the electrical and instrumentation section, plant controls group and warehouse functions of Operation and Maintenance Division. They will direct the maintenance and repair of assets in the sanitary sewer and storm water utilities which includes 49 pump stations and two wastewater treatment plants within the City of Tacoma. Establish equipment and programing standards, training programs, compliance with purchasing, safety and all City of Tacoma personnel and management procedures. This position works closely with O&M division sections, Environmental Services Divisions and other City departments to coordinate and prioritize workload. Essential Duties: Manage staff and programs, including developing and implementing workgroup policies, workload projections, training, and assignments to section staff; conduct performance reviews and oversee and make recommendations regarding performance management. Ensure compliance with applicable permits and regulations; coordinate responses to regulatory agencies and activities related to compliance. Presentations to elected officials, stakeholders, and other groups, as designated. Labor relations including Labor union contract negotiations. Oversee, direct and coordinate projects, division operation and related activities; supervise and participate in the preparation of complex designs, plans, specifications/cost estimates and select, coordinate, and review the work of Engineers/consultants for projects and capital expenditures. Prepare and maintain various personnel and work-related records and reports; Assist in preparing the bi-annual division budget and monitor expenditures; forecast personnel requirements and authorize purchases within established guidelines. Train and supervise assigned personnel. Coordinate, assign and review work and assist in the selection and evaluation of personnel. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors, and the public. Review/approve purchase and stock item request for the O&M warehouse. Review warehouse performance and compliance with City purchasing policies. Provide oversite and recommendations for division equipment, parts and supply purchasing. Physical Requirements and Working Conditions: Office and outdoor environment subject to occasional travel to a variety of locations to conduct work; may be exposed to typical hazards encountered at work sites in the sanitary industry. Occasional evening and nighttime work to meet schedules and project deadlines and attend public meetings. Subject to emergency calls during off-duty hours. City of Tacoma Recruitment Information: One of the primary goals of the City of Tacoma Equity and Empowerment Initiative is that the City of Tacoma workforce reflects the community it serves. We actively work to eliminate racial and other disparities and we welcome candidates with diverse and/or multicultural skill sets and personal experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work and play. Qualifications MINIMUM EDUCATION *Bachelor's Degree in engineering, business or public administration or directly related field MINIMUM EXPERIENCE 6 years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter. DESIRED QUALIFICATIONS: Background, training and experience in construction management, maintenance techniques and asset management. Knowledge and experience in Programmable logic controllers. Preferred 4 years of experience in the sanitary or surface water field. *Equivalency: 1 year of experience = 1 year of education Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Overseeing and inspecting the work of contractors on major engineering projects. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; Assist in preparing the bi-annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information ***SPECIAL NOTE*** First consideration will be given to applicants that apply by April 18, 2024 Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Apr 11, 2024
Full Time
Position Description ***SPECIAL NOTE*** First consideration will be given to applicants that apply by April 18, 2024 The City of Tacoma is recruiting for an appointive position of Assistant Division Manager in the Operations and Maintenance Division of the Environmental Services Department. As a department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. The Assistant Division Manager will oversee the electrical and instrumentation section, plant controls group and warehouse functions of Operation and Maintenance Division. They will direct the maintenance and repair of assets in the sanitary sewer and storm water utilities which includes 49 pump stations and two wastewater treatment plants within the City of Tacoma. Establish equipment and programing standards, training programs, compliance with purchasing, safety and all City of Tacoma personnel and management procedures. This position works closely with O&M division sections, Environmental Services Divisions and other City departments to coordinate and prioritize workload. Essential Duties: Manage staff and programs, including developing and implementing workgroup policies, workload projections, training, and assignments to section staff; conduct performance reviews and oversee and make recommendations regarding performance management. Ensure compliance with applicable permits and regulations; coordinate responses to regulatory agencies and activities related to compliance. Presentations to elected officials, stakeholders, and other groups, as designated. Labor relations including Labor union contract negotiations. Oversee, direct and coordinate projects, division operation and related activities; supervise and participate in the preparation of complex designs, plans, specifications/cost estimates and select, coordinate, and review the work of Engineers/consultants for projects and capital expenditures. Prepare and maintain various personnel and work-related records and reports; Assist in preparing the bi-annual division budget and monitor expenditures; forecast personnel requirements and authorize purchases within established guidelines. Train and supervise assigned personnel. Coordinate, assign and review work and assist in the selection and evaluation of personnel. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors, and the public. Review/approve purchase and stock item request for the O&M warehouse. Review warehouse performance and compliance with City purchasing policies. Provide oversite and recommendations for division equipment, parts and supply purchasing. Physical Requirements and Working Conditions: Office and outdoor environment subject to occasional travel to a variety of locations to conduct work; may be exposed to typical hazards encountered at work sites in the sanitary industry. Occasional evening and nighttime work to meet schedules and project deadlines and attend public meetings. Subject to emergency calls during off-duty hours. City of Tacoma Recruitment Information: One of the primary goals of the City of Tacoma Equity and Empowerment Initiative is that the City of Tacoma workforce reflects the community it serves. We actively work to eliminate racial and other disparities and we welcome candidates with diverse and/or multicultural skill sets and personal experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work and play. Qualifications MINIMUM EDUCATION *Bachelor's Degree in engineering, business or public administration or directly related field MINIMUM EXPERIENCE 6 years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter. DESIRED QUALIFICATIONS: Background, training and experience in construction management, maintenance techniques and asset management. Knowledge and experience in Programmable logic controllers. Preferred 4 years of experience in the sanitary or surface water field. *Equivalency: 1 year of experience = 1 year of education Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Overseeing and inspecting the work of contractors on major engineering projects. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; Assist in preparing the bi-annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information ***SPECIAL NOTE*** First consideration will be given to applicants that apply by April 18, 2024 Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. For assistance with the NEOGOV application process, or questions regarding this job announcement, call the Human Resources office at (253) 591.5400. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Community Development Resource Agency (CDRA) is accepting applications to fill one Development Program Manager (Staff Services Manager) vacancy in the Administration/Community Development Services Division. This position is located in Auburn, CA, and is responsible for managing Fee Program reporting and Development Agreement compliance for the department. Additionally, this position will oversee one to two team members and assist the Deputy Director in negotiations with developers on financial and infrastructure terms and triggers. This position will be responsible for the preparation of annual fee program reports, the annual fee update, annual budget metric reports, and fee program website upkeep and will work closely with other divisions in CDRA to support and collect data. The ideal candidate will possess a background in development or planning, project management, and/or government financing and will bring a creative, solution-oriented attitude to assist with a broad range of fiscal, management, staff services, and other development-related activities. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a salary grade increase of approximately 5.0% in April 2024 (pending Board of Supervisor approval) and a general wage increase of 4.0% in June 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Community Development Resource Agency (CDRA) is accepting applications to fill one Development Program Manager (Staff Services Manager) vacancy in the Administration/Community Development Services Division. This position is located in Auburn, CA, and is responsible for managing Fee Program reporting and Development Agreement compliance for the department. Additionally, this position will oversee one to two team members and assist the Deputy Director in negotiations with developers on financial and infrastructure terms and triggers. This position will be responsible for the preparation of annual fee program reports, the annual fee update, annual budget metric reports, and fee program website upkeep and will work closely with other divisions in CDRA to support and collect data. The ideal candidate will possess a background in development or planning, project management, and/or government financing and will bring a creative, solution-oriented attitude to assist with a broad range of fiscal, management, staff services, and other development-related activities. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a salary grade increase of approximately 5.0% in April 2024 (pending Board of Supervisor approval) and a general wage increase of 4.0% in June 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
CITY OF FRESNO, CA
Fresno, California, United States
Position Description The Department of Public Utilities is currently recruiting for two Assistant Director positions to oversee the Wastewater and Water Divisions. The Water Division incumbent is responsible for the daily operations of the Division and works directly with Division Managers. This position includes oversight of: three surface water treatment facilities; 270 municipal wells; groundwater wellhead treatment facilities; approximately 1,900- miles of water transmission and distribution systems; regulatory compliance; annual budget preparation and rate development; development of various organizational programs; water resource management and long-range planning. The Assistant Director for the Wastewater Division is responsible for the daily operations of the division and works directly with division managers. This position includes oversight of: the Fresno-Clovis Regional Wastewater Reclamation Facility and North Fresno Wastewater Reclamation Facility; an ELAP accredited environmental laboratory; 1,600 miles of sanitary sewer, 15 lift stations and 24,000 access structures; 182 full-time employees with a large variety of functions; regulatory compliance; pretreatment program; annual budget preparation; rate development; development of various organizational programs; wastewater resource management; and long-range planning. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to public utilities and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. These are unclassified positions in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule Compensation and Benefits The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best- funded public systems in California and the nation. The City does not participate in Social Security. Health Insurance: The City maintains a PPO plan through the City of Fresno Health and Welfare Trust. The City contributes toward the current monthly premium for medical, prescription, dental, and vision for employee and dependents. Flexible Spending Account Program: The City maintains IRS Section 125 Plan that includes spending accounts for health care and dependent care. Auto Allowance: Dependent upon provisions set forth in Administrative Order 2-2. Deferred Compensation: 457 plan available which allows tax contribution up to IRS determined limits. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Heath Reimbursement Arrangement account. Annual Leave: Accrue 15.50 hours per month, with cash out provisions. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within the Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include: ownership of DROP account monies; compound interest earnings; and alternative distribution options. The Requirements Possession of a Professional Engineer license; AND five (5) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste, or planning services. OR A Bachelor's Degree from an accredited college or university in engineering, sciences, business or public administration, planning, architecture or related field; AND six (6) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste or planning services. Additional qualifying experience may be substituted for education on a year for year basis, up to a maximum of two years. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Candidates for this position should have demonstrated in-depth knowledge of the day- to-day operations of public utility services; strong management and planning skills; the ability to communicate effectively with executive management, technical resources and partner agency liaisons; a thorough understanding of compliance with legal mandates; possess the ability to implement and sustain a comprehensive information and technology environment by developing and implementing strategic plans for continuous expansion and improvement of utility services. An appreciation of diversity and the strength it brings to the workplace is essential. How To Apply If you are interested in this outstanding opportunity, please submit a letter of interest, resume, and five references and verification of education to: Leshea Tarver, Sr HR/Risk Analyst Email: leshea.tarver@fresno.gov Or apply on-line at: www.fresno.gov/jobs This recruitment is Open Until Filled. Selection Process We will select a group of candidates to participate in the interview process depending on their qualifications. Other Information The Department of Public Utilities (DPU) provides reliable, efficient, low-cost water, wastewater, and solid waste services to Fresno. DPU strives to provide the highest level of service through innovative technology, extensive planning efforts, process improvement, employee development, and teamwork. To accomplish those goals, the 2024 Fiscal Year Budget includes funding for 612 full-time positions with $388.7 million allotted for all activities. Our department is organized into four divisions: -Administration/Utility Planning and Engineering - Coordinates all utility services, including oversight and support for each operating division. -Water Division - Manages operates the City of Fresno's water system, delivering drinking water to about 500,000 customers. -Wastewater Management - Provides wastewater collection, treatment, and reclamation services. -Solid Waste - Collects and manages green waste, refuse, and recyclables across the entire city. Our Organization The City of Fresno is the fifth-largest city in the state of California and is a full- service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large but does not serve on the City Council. However, the Mayor does have veto power over specific actions taken by the seven councilmembers. Councilmembers appoint a City Attorney and City Clerk. Meanwhile, the Mayor appoints a City Manager responsible for assigning all other department heads, including Public Utilities, among many others. Overall, our mission is to deliver high-quality utility services in a professional, efficient, and environmentally responsible manner to ensure the health and safety of our community. Our Community As the only California city located between two National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing options are lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno. Residents enjoy various social, cultural, and athletic activities in an affordable and clean community environment. Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 11/30/2024
Mar 07, 2024
Full Time
Position Description The Department of Public Utilities is currently recruiting for two Assistant Director positions to oversee the Wastewater and Water Divisions. The Water Division incumbent is responsible for the daily operations of the Division and works directly with Division Managers. This position includes oversight of: three surface water treatment facilities; 270 municipal wells; groundwater wellhead treatment facilities; approximately 1,900- miles of water transmission and distribution systems; regulatory compliance; annual budget preparation and rate development; development of various organizational programs; water resource management and long-range planning. The Assistant Director for the Wastewater Division is responsible for the daily operations of the division and works directly with division managers. This position includes oversight of: the Fresno-Clovis Regional Wastewater Reclamation Facility and North Fresno Wastewater Reclamation Facility; an ELAP accredited environmental laboratory; 1,600 miles of sanitary sewer, 15 lift stations and 24,000 access structures; 182 full-time employees with a large variety of functions; regulatory compliance; pretreatment program; annual budget preparation; rate development; development of various organizational programs; wastewater resource management; and long-range planning. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to public utilities and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. These are unclassified positions in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule Compensation and Benefits The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best- funded public systems in California and the nation. The City does not participate in Social Security. Health Insurance: The City maintains a PPO plan through the City of Fresno Health and Welfare Trust. The City contributes toward the current monthly premium for medical, prescription, dental, and vision for employee and dependents. Flexible Spending Account Program: The City maintains IRS Section 125 Plan that includes spending accounts for health care and dependent care. Auto Allowance: Dependent upon provisions set forth in Administrative Order 2-2. Deferred Compensation: 457 plan available which allows tax contribution up to IRS determined limits. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Heath Reimbursement Arrangement account. Annual Leave: Accrue 15.50 hours per month, with cash out provisions. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within the Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include: ownership of DROP account monies; compound interest earnings; and alternative distribution options. The Requirements Possession of a Professional Engineer license; AND five (5) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste, or planning services. OR A Bachelor's Degree from an accredited college or university in engineering, sciences, business or public administration, planning, architecture or related field; AND six (6) years of progressively responsible leadership and management experience in a large public utility providing water, sewer, solid waste or planning services. Additional qualifying experience may be substituted for education on a year for year basis, up to a maximum of two years. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Candidates for this position should have demonstrated in-depth knowledge of the day- to-day operations of public utility services; strong management and planning skills; the ability to communicate effectively with executive management, technical resources and partner agency liaisons; a thorough understanding of compliance with legal mandates; possess the ability to implement and sustain a comprehensive information and technology environment by developing and implementing strategic plans for continuous expansion and improvement of utility services. An appreciation of diversity and the strength it brings to the workplace is essential. How To Apply If you are interested in this outstanding opportunity, please submit a letter of interest, resume, and five references and verification of education to: Leshea Tarver, Sr HR/Risk Analyst Email: leshea.tarver@fresno.gov Or apply on-line at: www.fresno.gov/jobs This recruitment is Open Until Filled. Selection Process We will select a group of candidates to participate in the interview process depending on their qualifications. Other Information The Department of Public Utilities (DPU) provides reliable, efficient, low-cost water, wastewater, and solid waste services to Fresno. DPU strives to provide the highest level of service through innovative technology, extensive planning efforts, process improvement, employee development, and teamwork. To accomplish those goals, the 2024 Fiscal Year Budget includes funding for 612 full-time positions with $388.7 million allotted for all activities. Our department is organized into four divisions: -Administration/Utility Planning and Engineering - Coordinates all utility services, including oversight and support for each operating division. -Water Division - Manages operates the City of Fresno's water system, delivering drinking water to about 500,000 customers. -Wastewater Management - Provides wastewater collection, treatment, and reclamation services. -Solid Waste - Collects and manages green waste, refuse, and recyclables across the entire city. Our Organization The City of Fresno is the fifth-largest city in the state of California and is a full- service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large but does not serve on the City Council. However, the Mayor does have veto power over specific actions taken by the seven councilmembers. Councilmembers appoint a City Attorney and City Clerk. Meanwhile, the Mayor appoints a City Manager responsible for assigning all other department heads, including Public Utilities, among many others. Overall, our mission is to deliver high-quality utility services in a professional, efficient, and environmentally responsible manner to ensure the health and safety of our community. Our Community As the only California city located between two National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing options are lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno. Residents enjoy various social, cultural, and athletic activities in an affordable and clean community environment. Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 11/30/2024
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Apr 04, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Senior Performance Analyst: $118,792.71 - $ 154,431.88 Annually (AFSCME Pay Band F) Principal Performance Analyst: $127,505.43 - $165,757.06 Annually (AFSCME Pay Band G) Salary commensurate with experience and depending on position level which will be filled. Negotiable initial salary will be between the minimum to the midpoint range. Reports To Sr. Manager Performance & Innovation Current Assignment The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill one vacancy in the Performance & Innovation (P&I) division. The one vacancy can be filled with either a Principal Performance Analyst or a Senior Performance Analyst. Performance and Innovation’s role is to build BART’s capacity for continuous improvement by applying innovative thinking to business transformation. P&I exists to eliminate pain points and drive improvement across BART by breaking down silos and coaching front-line employees to create impactful solutions that last. The team harnesses industry-leading best practices in process improvement and change management to help teams across BART make effective solutions stick. The team also works with staff across the District to benchmark BART’s performance and identify specific targets for improvement using both quantitative and qualitative measures. Performance Analysts lead and support: the management of process improvement projects; meeting design and cross-functional workshop facilitation; curriculum development and training delivery; value stream and process map development and implementation; standard work (i.e., instructions, forms, checklists, templates) development and implementation; benchmarking research; data analysis; user research; and performance metrics development and management. Senior and Principal Performance Analysts are distinguished in that the latter leads and manages more complex projects and assignments independently. The positions require innovative thinking applied to strong analytical capabilities, including ability to: Champion and successfully lead execution of new ideas and initiatives Communicate effectively and transmit ideas to managers and other staff Make sound, practical decisions on complex issues and work independently in a resourceful manner Follow-through on assignments and work in a proactive fashion Work cross-functionally in teams and form partnerships to achieve objectives The positions also require a mindset that aligns with P&I values: Ask questions rather than make statements Treat everyone as an expert of their process Experiment, learn, and repeat Good work should be measured and celebrated Continuously seek to learn and be open to new ideas The ideal candidate will demonstrate skills/experiences in: Fostering continuous improvement, ideally using practices associated with Lean methodology Effectively managing change, ideally using practices associated with Prosci’s ADKAR methodology User research, service design, behavioral science, or design thinking Facilitating the documentation of processes in partnership with various stakeholders Experience coaching or teaching individuals and large groups Effectively designing, implementing, and continually improving on standard work (i.e., instructions, forms, checklists, templates) Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, and evaluating results Designing and maintaining data visualizations, including dashboards Presenting results of data analyses clearly and succinctly to audiences with different levels of comfort and familiarity with charts and graphs Developing strategic messaging of quantitative and qualitative results Conducting benchmarking and comparative studies Building an inventory of continuous improvement tools Interest-based negotiation and conflict resolution Marketing, messaging, public speaking, and communication Examples of Duties Principal Performance Analyst: Leads the design, development, evaluation and implementation of performance analyses, maturity assessments, and process improvements including defining scope, goals and objectives, developing project plans and timelines, and interpreting analytical findings. Leads improvement initiatives including transformation projects; conducts training and advisory services; develops training curricula for continous improvement, including lean processes; documents and summarizes lessons learned from transformation projects and initiatives; develops and manages knowledge base of continuous improvement tools suitable for the District. Leads the development of project management approach for large system transformation or process improvement initiatives; defines scope, goals and objectives, develops project plans, timelines and other monitoring tools to ensure completion of project deliverables; utilizes change management tools to engage and facilitate buy-in from project stakeholders; determines, allocates and monitors project resources; develops status reports and regularly reviews project status with management. Provides support to the Senior Manager of Performance & Innovation and advises District management on the compliance, effectiveness, and economy of District activities. Participates in and leads the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Coordinates assigned program activities with those of other departments, divisions and outside agencies and organizations; establishes partnerships with internal and external stakeholders and peers to ensure results are achieved. Prepares and reviews analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing District-wide performance management analytics. Participates in and leads program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Participates in the preparation and administration of the department or division program budget; submits budget recommendations; monitors expenditures. Develops functional relationships with other departments, as assigned, to facilitate activities involving the departments; provides requested consulting services as requested on a broad range of issues. Leads assigned employees in their areas of work including methods, procedures and techniques. Assists with and leads monitoring, administering, and negotiating consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Develops standard operating procedures and policies; monitors and supports transition from project phase to regular operations; conducts follow-up assessments as needed. Attends, leads, and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field; prepares and presents staff reports and other correspondence as appropriate and necessary. May participate in the selection and training of assigned staff. Participates in special projects as assigned. EXAMPLES OF DUTIES (Senior Performance Analyst): Supports districtwide transformation initiatives, including documenting business processes, applying efficiencies to those processes, implementing large process or system transformation programs; implements concepts of change management. Researches, conducts and coordinates working sessions with District stakeholders to define performance metrics; assists with conducting studies to determine opportunities for measuring performance; maintains an awareness of performance management best practices. Participates in the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Prepares analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing the Districtwide performance management analytics. Participates in the analysis of program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Assists with the design, development, evaluation and implementation of performance analyses and assessments; assists with defining scope, goals and objectives; building project plans, timelines; interpreting analytical findings. Participates in the documentation and summary of lessons learned from transformation projects to develop a knowledge base of continuous improvement tools suitable for the District. Participates in developing project management approach for systems transformation or process improvement initiatives; participates in defining scope, goals and objectives, project plans, timelines and other monitoring tools for transformational projects; assists with the transitioning projects implementation and administration; prepares status reports for transformational projects (as needed). Assist with monitoring and administering consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Attends and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field of performance management; prepares and presents staff reports and other correspondence as appropriate and necessary. Participates in special projects as assigned. Minimum Qualifications Principal Performance Analyst: Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Four (4) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, lean process improvement, change management, policy analysis or project management experience, which must have included at least one (1) year of lead experience. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. MINIMUM QUALIFICATIONS (Senior Performance Analyst): Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Three (3) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, change management, policy analysis or project management experience. Substitution : Additional professional administrative, analytical and/or budgetary experience as outlined above, may be substituted for the education on a year-for-year basis. A college degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. Knowledge and Skills Principal Performance Analyst: Knowledge of : Continuous improvement, including practices and concepts of process management systems and Lean methodology. Methods and techniques of change management, strategic planning, enterprise risk management and transit strategic asset management; translation of stated or implied needs into researchable management analyses and initiatives. Principles of performance management, analysis, assessments, and improvement. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of advanced data analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Funding policies of various government entities and commissions. Principles of lead supervision and training. Business and audit ethics. Current office procedures, methods, equipment, and applications. Principles of business letter writing and financial report preparation. Skill in : Recommending and leading the implementation of goals and objectives for performance management, transformation initiatives, and continuous improvement programs. Leading and supporting transformation initiatives, utilizing Lean process improvements and change management concepts. Leading performance or program evaluations and maturity assessments. Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Data analytics; familiarity with designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Supervising analytical and technical staff; managing vendors, contractors and other parties. Supervising, organizing and reviewing the work of lower level staff. Selecting, supervising, training and evaluating subordinate co-workers. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget processes for assigned departments or divisions. Researching, analyzing and evaluating programs, policies and procedures. Interpreting, explaining and enforcing division/department policies and procedures. Performing complex statistical, financial and other mathematical analyses. Operating office equipment and supporting software, including word processing and spreadsheet applications. Understanding the environment, demands, and consequences of evaluation/ assessment results and the impact of associated findings and reports. Making prudent, defensible and timely decisions. Exercising judgment in determining materiality of evaluation/ assessment results. Working independently in the absence of supervision. Understanding and following oral and written instructions. Communicating clearly and concisely, both orally and in writing; ability to identify stakeholder sensitivities and adapt communications as necessary. Ability to organize, structure and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Establishing and maintaining effective working relationships with those contacted in the course of the work. Writing clear and concise reports. KNOWLEDGE AND SKILLS (Senior Performance Analyst): Knowledge of : Knowledge of and experience in performance or program evaluations, maturity assessments, and process improvements. Knowledge of and experience in continuous improvement, including practices and concepts of process management systems and Lean methodology. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of data science through advanced analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Methods and techniques of change management and enterprise risk management. Principles and practices of general, fund, and government accounting. Principles of strategic asset management and strategic planning. Funding policies of various government entities and commissions. Related Federal, State and local laws, codes and regulations. Skill in : Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Recommending and implementing goals and objectives for performance management programs. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget process for assigned department or division. Researching, analyzing and evaluating programs, policies and procedures. Communicating clearly and concisely, both orally and in writing. Interpreting and explaining District policies and procedures. Identifying stakeholder sensitivities and adapt communications as necessary. Establishing and maintaining effective working relationships with those contacted in the course of work. Organizing, structuring and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Senior Performance Analyst: $118,792.71 - $ 154,431.88 Annually (AFSCME Pay Band F) Principal Performance Analyst: $127,505.43 - $165,757.06 Annually (AFSCME Pay Band G) Salary commensurate with experience and depending on position level which will be filled. Negotiable initial salary will be between the minimum to the midpoint range. Reports To Sr. Manager Performance & Innovation Current Assignment The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill one vacancy in the Performance & Innovation (P&I) division. The one vacancy can be filled with either a Principal Performance Analyst or a Senior Performance Analyst. Performance and Innovation’s role is to build BART’s capacity for continuous improvement by applying innovative thinking to business transformation. P&I exists to eliminate pain points and drive improvement across BART by breaking down silos and coaching front-line employees to create impactful solutions that last. The team harnesses industry-leading best practices in process improvement and change management to help teams across BART make effective solutions stick. The team also works with staff across the District to benchmark BART’s performance and identify specific targets for improvement using both quantitative and qualitative measures. Performance Analysts lead and support: the management of process improvement projects; meeting design and cross-functional workshop facilitation; curriculum development and training delivery; value stream and process map development and implementation; standard work (i.e., instructions, forms, checklists, templates) development and implementation; benchmarking research; data analysis; user research; and performance metrics development and management. Senior and Principal Performance Analysts are distinguished in that the latter leads and manages more complex projects and assignments independently. The positions require innovative thinking applied to strong analytical capabilities, including ability to: Champion and successfully lead execution of new ideas and initiatives Communicate effectively and transmit ideas to managers and other staff Make sound, practical decisions on complex issues and work independently in a resourceful manner Follow-through on assignments and work in a proactive fashion Work cross-functionally in teams and form partnerships to achieve objectives The positions also require a mindset that aligns with P&I values: Ask questions rather than make statements Treat everyone as an expert of their process Experiment, learn, and repeat Good work should be measured and celebrated Continuously seek to learn and be open to new ideas The ideal candidate will demonstrate skills/experiences in: Fostering continuous improvement, ideally using practices associated with Lean methodology Effectively managing change, ideally using practices associated with Prosci’s ADKAR methodology User research, service design, behavioral science, or design thinking Facilitating the documentation of processes in partnership with various stakeholders Experience coaching or teaching individuals and large groups Effectively designing, implementing, and continually improving on standard work (i.e., instructions, forms, checklists, templates) Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, and evaluating results Designing and maintaining data visualizations, including dashboards Presenting results of data analyses clearly and succinctly to audiences with different levels of comfort and familiarity with charts and graphs Developing strategic messaging of quantitative and qualitative results Conducting benchmarking and comparative studies Building an inventory of continuous improvement tools Interest-based negotiation and conflict resolution Marketing, messaging, public speaking, and communication Examples of Duties Principal Performance Analyst: Leads the design, development, evaluation and implementation of performance analyses, maturity assessments, and process improvements including defining scope, goals and objectives, developing project plans and timelines, and interpreting analytical findings. Leads improvement initiatives including transformation projects; conducts training and advisory services; develops training curricula for continous improvement, including lean processes; documents and summarizes lessons learned from transformation projects and initiatives; develops and manages knowledge base of continuous improvement tools suitable for the District. Leads the development of project management approach for large system transformation or process improvement initiatives; defines scope, goals and objectives, develops project plans, timelines and other monitoring tools to ensure completion of project deliverables; utilizes change management tools to engage and facilitate buy-in from project stakeholders; determines, allocates and monitors project resources; develops status reports and regularly reviews project status with management. Provides support to the Senior Manager of Performance & Innovation and advises District management on the compliance, effectiveness, and economy of District activities. Participates in and leads the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Coordinates assigned program activities with those of other departments, divisions and outside agencies and organizations; establishes partnerships with internal and external stakeholders and peers to ensure results are achieved. Prepares and reviews analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing District-wide performance management analytics. Participates in and leads program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Participates in the preparation and administration of the department or division program budget; submits budget recommendations; monitors expenditures. Develops functional relationships with other departments, as assigned, to facilitate activities involving the departments; provides requested consulting services as requested on a broad range of issues. Leads assigned employees in their areas of work including methods, procedures and techniques. Assists with and leads monitoring, administering, and negotiating consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Develops standard operating procedures and policies; monitors and supports transition from project phase to regular operations; conducts follow-up assessments as needed. Attends, leads, and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field; prepares and presents staff reports and other correspondence as appropriate and necessary. May participate in the selection and training of assigned staff. Participates in special projects as assigned. EXAMPLES OF DUTIES (Senior Performance Analyst): Supports districtwide transformation initiatives, including documenting business processes, applying efficiencies to those processes, implementing large process or system transformation programs; implements concepts of change management. Researches, conducts and coordinates working sessions with District stakeholders to define performance metrics; assists with conducting studies to determine opportunities for measuring performance; maintains an awareness of performance management best practices. Participates in the collection of data, including assisting with designing surveys and questionnaires, developing sample methodologies and overseeing resulting data collection; assists in the identification of data sources, collection, and validation of data. Prepares analytical and statistical reports tailored for various levels of District management; assists in systematizing/institutionalizing the Districtwide performance management analytics. Participates in the analysis of program and process evaluations based on outcomes of risk management, strategic planning, budgeting or other Districtwide initiatives; translates stated or implied District needs into researchable management analyses and initiatives. Assists with the design, development, evaluation and implementation of performance analyses and assessments; assists with defining scope, goals and objectives; building project plans, timelines; interpreting analytical findings. Participates in the documentation and summary of lessons learned from transformation projects to develop a knowledge base of continuous improvement tools suitable for the District. Participates in developing project management approach for systems transformation or process improvement initiatives; participates in defining scope, goals and objectives, project plans, timelines and other monitoring tools for transformational projects; assists with the transitioning projects implementation and administration; prepares status reports for transformational projects (as needed). Assist with monitoring and administering consultant contracts, coordinates consultant work with other departments, and serves as liaison for analyses and projects. Attends and participates in professional group meetings and a variety of committees; stays abreast of new trends and innovations in the field of performance management; prepares and presents staff reports and other correspondence as appropriate and necessary. Participates in special projects as assigned. Minimum Qualifications Principal Performance Analyst: Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Four (4) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, lean process improvement, change management, policy analysis or project management experience, which must have included at least one (1) year of lead experience. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. MINIMUM QUALIFICATIONS (Senior Performance Analyst): Education : A Bachelor’s degree in business administration, public administration, accounting, finance, statistics, data analytics or a closely related field from an accredited college or university. Experience : Three (3) years of (full-time equivalent) verifiable professional experience in operational or financial performance management, organizational development, change management, policy analysis or project management experience. Substitution : Additional professional administrative, analytical and/or budgetary experience as outlined above, may be substituted for the education on a year-for-year basis. A college degree is preferred. Other Requirements : Possession of a valid certificate as a Project Management Professional (PMP) is desirable. Knowledge and Skills Principal Performance Analyst: Knowledge of : Continuous improvement, including practices and concepts of process management systems and Lean methodology. Methods and techniques of change management, strategic planning, enterprise risk management and transit strategic asset management; translation of stated or implied needs into researchable management analyses and initiatives. Principles of performance management, analysis, assessments, and improvement. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of advanced data analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Funding policies of various government entities and commissions. Principles of lead supervision and training. Business and audit ethics. Current office procedures, methods, equipment, and applications. Principles of business letter writing and financial report preparation. Skill in : Recommending and leading the implementation of goals and objectives for performance management, transformation initiatives, and continuous improvement programs. Leading and supporting transformation initiatives, utilizing Lean process improvements and change management concepts. Leading performance or program evaluations and maturity assessments. Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Data analytics; familiarity with designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Supervising analytical and technical staff; managing vendors, contractors and other parties. Supervising, organizing and reviewing the work of lower level staff. Selecting, supervising, training and evaluating subordinate co-workers. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget processes for assigned departments or divisions. Researching, analyzing and evaluating programs, policies and procedures. Interpreting, explaining and enforcing division/department policies and procedures. Performing complex statistical, financial and other mathematical analyses. Operating office equipment and supporting software, including word processing and spreadsheet applications. Understanding the environment, demands, and consequences of evaluation/ assessment results and the impact of associated findings and reports. Making prudent, defensible and timely decisions. Exercising judgment in determining materiality of evaluation/ assessment results. Working independently in the absence of supervision. Understanding and following oral and written instructions. Communicating clearly and concisely, both orally and in writing; ability to identify stakeholder sensitivities and adapt communications as necessary. Ability to organize, structure and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Establishing and maintaining effective working relationships with those contacted in the course of the work. Writing clear and concise reports. KNOWLEDGE AND SKILLS (Senior Performance Analyst): Knowledge of : Knowledge of and experience in performance or program evaluations, maturity assessments, and process improvements. Knowledge of and experience in continuous improvement, including practices and concepts of process management systems and Lean methodology. Principles and practices of policy analysis, development and administration. Principles and practices of business systems applications and operational analysis. Methods and techniques of data science through advanced analysis, investigative and quantitative analysis, and quantitative methods such as statistical sampling and regression analysis. Methods and techniques of change management and enterprise risk management. Principles and practices of general, fund, and government accounting. Principles of strategic asset management and strategic planning. Funding policies of various government entities and commissions. Related Federal, State and local laws, codes and regulations. Skill in : Developing performance measures and Key Performance Indicators (KPIs), determining performance targets, evaluating results, and conducting benchmarking and comparative studies of progressive and innovative organizations. Designing and maintaining data associated with the delivery of regular reports and visualizations, including the design, maintenance, and updates to dashboards and other forms of communication. Partnering and collaborating with a broad range of peers and stakeholders for joint initiatives, coordinating participation and buy-in. Recommending and implementing goals and objectives for performance management programs. Planning, supervising and designing research and evaluation projects. Applying practices and theories, techniques and management methodologies to assigned projects. Coordinating and administering budget process for assigned department or division. Researching, analyzing and evaluating programs, policies and procedures. Communicating clearly and concisely, both orally and in writing. Interpreting and explaining District policies and procedures. Identifying stakeholder sensitivities and adapt communications as necessary. Establishing and maintaining effective working relationships with those contacted in the course of work. Organizing, structuring and frame ideas, issues, and strategies in a clear, focused, and persuasive manner. Ability to organize, combine, and tabulate large amounts of data into clear reports, charts, and dashboards that are understandable to stakeholders. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Public Works Department? At Contra Costa County Public Works Department (CCCPWD), we oversee the maintenance of a vast network spanning 660 miles of roads, 150 miles of streams and channels, and upkeep for over 200 County buildings. We're committed to serving our community by providing essential services such as Parks and Recreation, Sandbag Distribution, and Flood Control across unincorporated areas of Contra Costa County. Within CCCPWD, our Print & Mail Division stands as a cornerstone among our eighteen divisions. With a dedicated team of 21 professionals, Print & Mail Services delivers exceptional graphics, printing, mailing, and courier services to all County departments. Our goal is simple: to exceed customer expectations with every project we undertake. We’re in search of a talented Print and Mail Services Manager to join our team. If you're passionate about providing top-tier services, we invite you to apply today. Join us and be part of a team that's dedicated to excellence in every aspect of our operations. We are looking for someone who is: Customer Service Oriented: Your dedication to delivering exceptional service will set you apart. You'll be the face of our division, ensuring that every interaction exceeds expectations. Flexible: In our fast-paced environment, adaptability is key. You'll need to navigate changing priorities and unexpected challenges with ease. Team Builder: Building a strong team is essential to our success. We're looking for someone who can inspire, motivate, and empower our team to achieve their full potential. Collaborative: Collaboration is at the heart of everything we do. You'll work closely with other departments and divisions to deliver seamless, integrated solutions for our customers. Accountable: We need someone who takes ownership of their work, holds themselves and others to high standards, and is committed to delivering results. What you will typically be responsible for: Elevating Customer Engagement: You'll be the liaison between our division and departmental customers, ensuring they're aware of our capabilities and how we can best serve them. Strategic Equipment Management: You'll oversee equipment leases and strategically plan for new acquisitions. Building Exceptional Teams: Your expertise will be pivotal in recommending staffing levels, and fostering a supportive and high-performing team environment where everyone can thrive. Championing Critical Projects: From start to finish, you'll monitor and facilitate large, critical print jobs, ensuring seamless execution and exceptional results. Ensuring Financial Viability: With a keen eye for detail, you'll track vendor and supplier contract expiration dates, manage spending limits, and prepare a divisional budget that ensures financial health and sustainability. A few reasons you might love this job: Make a Meaningful Impact: Join a team that's at the forefront of providing critical services to Contra Costa County. Every day, you'll play a vital role in shaping the community and making a difference where it counts the most. Surround Yourself with Excellence: You’ll collaborate with a team of dedicated professionals who excel in their roles. Embrace the Challenge: With daily challenges that push you to grow, you'll never have a dull moment. A few challenges you might face in this job: Navigating Bureaucracy: As with any organization, you may encounter bureaucratic hurdles that can slow down the process of securing contract and purchase agreements. Talent Acquisition: In an industry experiencing shifts and transformations, finding and retaining skilled individuals can pose a challenge Competencies Required: Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Using Technology : Working with electronic hardware and software applications Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Establishing Credibility : Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Self-Management : Showing personal organization, self-discipline, and dependability Informing : Proactively obtaining and sharing information Customer Focus : Attending to the needs and expectations of customers Handling & Resolving Conflict : Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Assessing Talent : Identifying performance capabilities and potential of others Coaching & Developing Others : Supporting others in stretching and expanding their capabilities Business Process Analysis : Defining, assessing, and improving operational processes and workflow Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Minimum Qualifications License Required: Possession of a valid California driver’s license. Out of state valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or high school proficiency certificate and successful completion of 60 semester or 90 quarter units from an accredited college or university. Experience: Four (4) years of full-time (or the equivalent of full-time) supervisory experience in a large print, or major mail processing and distribution center, which included shop-wide responsibility for daily operations. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications: Seasoned professional in the printing and mail processing industry Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Displaying Ownership & Accountability, Informing, Customer Focus, Involving Others, and Business Process Analysis (Weighted 100%). Tentative Dates: 5/10/24 - 5/14/24 Departmental Hiring Interview: Tentatively scheduled for 6/5/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/26/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
The Position Why join the Contra Costa Public Works Department? At Contra Costa County Public Works Department (CCCPWD), we oversee the maintenance of a vast network spanning 660 miles of roads, 150 miles of streams and channels, and upkeep for over 200 County buildings. We're committed to serving our community by providing essential services such as Parks and Recreation, Sandbag Distribution, and Flood Control across unincorporated areas of Contra Costa County. Within CCCPWD, our Print & Mail Division stands as a cornerstone among our eighteen divisions. With a dedicated team of 21 professionals, Print & Mail Services delivers exceptional graphics, printing, mailing, and courier services to all County departments. Our goal is simple: to exceed customer expectations with every project we undertake. We’re in search of a talented Print and Mail Services Manager to join our team. If you're passionate about providing top-tier services, we invite you to apply today. Join us and be part of a team that's dedicated to excellence in every aspect of our operations. We are looking for someone who is: Customer Service Oriented: Your dedication to delivering exceptional service will set you apart. You'll be the face of our division, ensuring that every interaction exceeds expectations. Flexible: In our fast-paced environment, adaptability is key. You'll need to navigate changing priorities and unexpected challenges with ease. Team Builder: Building a strong team is essential to our success. We're looking for someone who can inspire, motivate, and empower our team to achieve their full potential. Collaborative: Collaboration is at the heart of everything we do. You'll work closely with other departments and divisions to deliver seamless, integrated solutions for our customers. Accountable: We need someone who takes ownership of their work, holds themselves and others to high standards, and is committed to delivering results. What you will typically be responsible for: Elevating Customer Engagement: You'll be the liaison between our division and departmental customers, ensuring they're aware of our capabilities and how we can best serve them. Strategic Equipment Management: You'll oversee equipment leases and strategically plan for new acquisitions. Building Exceptional Teams: Your expertise will be pivotal in recommending staffing levels, and fostering a supportive and high-performing team environment where everyone can thrive. Championing Critical Projects: From start to finish, you'll monitor and facilitate large, critical print jobs, ensuring seamless execution and exceptional results. Ensuring Financial Viability: With a keen eye for detail, you'll track vendor and supplier contract expiration dates, manage spending limits, and prepare a divisional budget that ensures financial health and sustainability. A few reasons you might love this job: Make a Meaningful Impact: Join a team that's at the forefront of providing critical services to Contra Costa County. Every day, you'll play a vital role in shaping the community and making a difference where it counts the most. Surround Yourself with Excellence: You’ll collaborate with a team of dedicated professionals who excel in their roles. Embrace the Challenge: With daily challenges that push you to grow, you'll never have a dull moment. A few challenges you might face in this job: Navigating Bureaucracy: As with any organization, you may encounter bureaucratic hurdles that can slow down the process of securing contract and purchase agreements. Talent Acquisition: In an industry experiencing shifts and transformations, finding and retaining skilled individuals can pose a challenge Competencies Required: Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Using Technology : Working with electronic hardware and software applications Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Establishing Credibility : Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Self-Management : Showing personal organization, self-discipline, and dependability Informing : Proactively obtaining and sharing information Customer Focus : Attending to the needs and expectations of customers Handling & Resolving Conflict : Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Assessing Talent : Identifying performance capabilities and potential of others Coaching & Developing Others : Supporting others in stretching and expanding their capabilities Business Process Analysis : Defining, assessing, and improving operational processes and workflow Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Minimum Qualifications License Required: Possession of a valid California driver’s license. Out of state valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma or G.E.D. equivalency or high school proficiency certificate and successful completion of 60 semester or 90 quarter units from an accredited college or university. Experience: Four (4) years of full-time (or the equivalent of full-time) supervisory experience in a large print, or major mail processing and distribution center, which included shop-wide responsibility for daily operations. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications: Seasoned professional in the printing and mail processing industry Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Displaying Ownership & Accountability, Informing, Customer Focus, Involving Others, and Business Process Analysis (Weighted 100%). Tentative Dates: 5/10/24 - 5/14/24 Departmental Hiring Interview: Tentatively scheduled for 6/5/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/26/2024 11:59 PM Pacific
CITY OF FRESNO, CA
Fresno, California, United States
Position Description The City of Fresno is recruiting an Assistant Director who will oversee the Transportation Project Management Division of the Capital Projects Department. The Assistant Director for Transportation Project Management is responsible for the daily operations of the division and works directly with division managers and their staff, along with engineering and project management staff, client departments and contractors. The Transportation Project Management Division provides project management and consultant oversight for the City's capital program. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to Capital Projects and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule Compensation and Benefits (Unit 2 Classification) The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California and the nation. The City does not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Health Insurance: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. Flexible Spending Account Program: IRS 125 Plan for health and dependent care expenses. Auto Allowance: May be granted by the City Manager consistent with Administrative Order 2-2. Deferred Compensation: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes up to $75 per month. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Health Reimbursement Arrangement account. Annual Leave: Accrue 15.5 hours of annual leave per month with a limited cash out provision. Supplemental Sick: 40 hours per fiscal year. 80 hours lifetime maximum. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Additional information regarding the City of Fresno is available at www.fresno.gov. The Requirements Graduation from an accredited college or university with a Bachelor's Degree in Business Administration, Public Administration, Regional Planning, Engineering, Project Management, Architecture, Construction Management, or degree field(s) as deemed acceptable by the Director of Personnel Services and the appointing authority. AND Five (5) years of directly related management experience as deemed acceptable by the Director of Personnel Services and the appointing authority. OR Nine (9) years of directly related experience including five (5) years at a management level. Directly related experience could include 9 years of experience in engineering, construction, or project management. Various functions such as project management, construction management, contract management, design, and other related duties would be applicable. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Valid registration as a Professional Engineer by the State of California or equivalent at time of application is desired. Additional Requirements The Ideal Candidate Fresno is seeking an experienced, engaged and strong leader who will assist in the implementation of the long-range vision for the Capital Projects Department. Entrepreneurial-minded individuals with a capacity for independent, innovative solution-oriented thinking would do well in this position, as would someone with demonstrated knowledge and experience in leading capital projects with a thorough understanding of grant funding requirements and reporting. The ideal candidate will have a record of straightforward and open communication and the ability to lead diverse, result oriented project management teams. The ideal candidate will have a strong background and knowledge of the transportation engineering industry and common industry standards; ideally with a Professional Civil Engineer license. A combination of technical field experience and design/project management experience is ideal. The Assistant Director of Transportation Project Management will have the skills and experience to lead the Division of project managers and Professional Engineers; the incumbent also needs to have a strong moral compass and integrity. The Assistant Director will often be engaged in negotiations with consultants and third-party stakeholders. It is important for the Assistant Director to be trustworthy and capable of representing the department Director and serving as designee with contract documents. The ideal candidate will also have strong communication skills and take a proactive approach to resolving issues and communicating with the department Director, Council offices, City Manager's Office, client departments, and/or the community. Lastly, the ideal candidate will help establish a culture within the department of always trying to improve in process and efficiency and who embodies a public servant leadership style is critical. An appreciation of diversity and the strength it brings to the workplace is essential. How To Apply Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Additional Information The Department: The Capital Projects Department is responsible for the design and construction of the City's Capital Projects. Our mission is to develop capital projects that deliver value to our stakeholders by providing innovative solutions that meet their needs. We deliver public infrastructure projects in a timely and cost-effective manner for a variety of City departments and for a wide variety of projects such as parks, public safety facilities, sewer and water facilities, public buildings, roadways, and pedestrian/bicycle projects. We strive to achieve this by leveraging our expertise in project management, engineering, and construction to deliver high-quality projects on time and within budget. Our goal is to build long-term relationships with our clients by providing exceptional service and exceeding their expectations. Our department is organized into five divisions: * Capital Administration - The Capital Administration Division provides support for the entire department by providing several key support functions. * Design Services - In-house design and project management teams focused on project delivery for transportation, utility, parks, fire and police projects. * Transportation Project Management- Project management teams focused on project delivery for transportation projects. * Utilities and On-Site Project Management - Project management teams focused on project delivery for utility, parks, fire and police projects. * Construction Management - Oversees the construction of City capital projects. The Division: The Transportation Project Management Division is one of five divisions within the Capital Projects Department. The Transportation Project Management Division has 22 full-time positions. The Division performs Project Management and Consultant Oversight on: Roadway Projects, Grade Separation Projects, Complete Streets Project and Active Transportation & Trail Projects. Our Organization: The City of Fresno is the fifth-largest city in the state of California and is a full-service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. Our Community: As the only California city located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. We welcome applicants of any race, gender, religion, ancestry, or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno website. Closing Date/Time: 09/17/2024
Apr 11, 2024
Full Time
Position Description The City of Fresno is recruiting an Assistant Director who will oversee the Transportation Project Management Division of the Capital Projects Department. The Assistant Director for Transportation Project Management is responsible for the daily operations of the division and works directly with division managers and their staff, along with engineering and project management staff, client departments and contractors. The Transportation Project Management Division provides project management and consultant oversight for the City's capital program. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to Capital Projects and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule Compensation and Benefits (Unit 2 Classification) The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California and the nation. The City does not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Health Insurance: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. Flexible Spending Account Program: IRS 125 Plan for health and dependent care expenses. Auto Allowance: May be granted by the City Manager consistent with Administrative Order 2-2. Deferred Compensation: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes up to $75 per month. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Health Reimbursement Arrangement account. Annual Leave: Accrue 15.5 hours of annual leave per month with a limited cash out provision. Supplemental Sick: 40 hours per fiscal year. 80 hours lifetime maximum. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Additional information regarding the City of Fresno is available at www.fresno.gov. The Requirements Graduation from an accredited college or university with a Bachelor's Degree in Business Administration, Public Administration, Regional Planning, Engineering, Project Management, Architecture, Construction Management, or degree field(s) as deemed acceptable by the Director of Personnel Services and the appointing authority. AND Five (5) years of directly related management experience as deemed acceptable by the Director of Personnel Services and the appointing authority. OR Nine (9) years of directly related experience including five (5) years at a management level. Directly related experience could include 9 years of experience in engineering, construction, or project management. Various functions such as project management, construction management, contract management, design, and other related duties would be applicable. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Valid registration as a Professional Engineer by the State of California or equivalent at time of application is desired. Additional Requirements The Ideal Candidate Fresno is seeking an experienced, engaged and strong leader who will assist in the implementation of the long-range vision for the Capital Projects Department. Entrepreneurial-minded individuals with a capacity for independent, innovative solution-oriented thinking would do well in this position, as would someone with demonstrated knowledge and experience in leading capital projects with a thorough understanding of grant funding requirements and reporting. The ideal candidate will have a record of straightforward and open communication and the ability to lead diverse, result oriented project management teams. The ideal candidate will have a strong background and knowledge of the transportation engineering industry and common industry standards; ideally with a Professional Civil Engineer license. A combination of technical field experience and design/project management experience is ideal. The Assistant Director of Transportation Project Management will have the skills and experience to lead the Division of project managers and Professional Engineers; the incumbent also needs to have a strong moral compass and integrity. The Assistant Director will often be engaged in negotiations with consultants and third-party stakeholders. It is important for the Assistant Director to be trustworthy and capable of representing the department Director and serving as designee with contract documents. The ideal candidate will also have strong communication skills and take a proactive approach to resolving issues and communicating with the department Director, Council offices, City Manager's Office, client departments, and/or the community. Lastly, the ideal candidate will help establish a culture within the department of always trying to improve in process and efficiency and who embodies a public servant leadership style is critical. An appreciation of diversity and the strength it brings to the workplace is essential. How To Apply Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Additional Information The Department: The Capital Projects Department is responsible for the design and construction of the City's Capital Projects. Our mission is to develop capital projects that deliver value to our stakeholders by providing innovative solutions that meet their needs. We deliver public infrastructure projects in a timely and cost-effective manner for a variety of City departments and for a wide variety of projects such as parks, public safety facilities, sewer and water facilities, public buildings, roadways, and pedestrian/bicycle projects. We strive to achieve this by leveraging our expertise in project management, engineering, and construction to deliver high-quality projects on time and within budget. Our goal is to build long-term relationships with our clients by providing exceptional service and exceeding their expectations. Our department is organized into five divisions: * Capital Administration - The Capital Administration Division provides support for the entire department by providing several key support functions. * Design Services - In-house design and project management teams focused on project delivery for transportation, utility, parks, fire and police projects. * Transportation Project Management- Project management teams focused on project delivery for transportation projects. * Utilities and On-Site Project Management - Project management teams focused on project delivery for utility, parks, fire and police projects. * Construction Management - Oversees the construction of City capital projects. The Division: The Transportation Project Management Division is one of five divisions within the Capital Projects Department. The Transportation Project Management Division has 22 full-time positions. The Division performs Project Management and Consultant Oversight on: Roadway Projects, Grade Separation Projects, Complete Streets Project and Active Transportation & Trail Projects. Our Organization: The City of Fresno is the fifth-largest city in the state of California and is a full-service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. Our Community: As the only California city located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. We welcome applicants of any race, gender, religion, ancestry, or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno website. Closing Date/Time: 09/17/2024
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: February 29, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Project Specialist (IVC Case Manager - Rising Scholars Program) Job Category: NBU Job Opening Date: February 29, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: This position is grant funded to support the Rising Scholars Program for justice system impacted students (including currently or formerly incarcerated students). Lived expertise and/or professional experience with system impact is highly desired for this position. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address both academic and nonacademic barriers to student success for Rising Scholars students. This position will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, provide individual appointments with students, needs assessments, facilitate referral access and service utilization, follow up and track student progress, and work collaboratively with on and off campus partners for student support. This position will serve an integral role within the holistic care model for student success used for the Rising Scholars Program. The Rising Scholars Case Manager will work collaboratively with the Basic Needs Program, EOPS, CalWorks, Guardian Scholars & NextUp, Counseling Office, Health and Wellness Center, and other supportive services on campus. The Case Manager will also be knowledgeable of, and develop partnerships with, off campus community resources designed to support justice impacted community members. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are culturally informed, centered in care for the student, tailored to each students specific needs, and in collaboration with fellow care providers on campus. • Conduct needs assessments and plans that includes,to address and students specific needs • Conduct all interactions with students and colleagues with an air of collaboration, transparency, and safety • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • The impacts the justice system has on individuals and the inequities that exist within the justice system based on race, age, gender, sexual orientation, social economic status, and so on. • Trauma informed care and the ability to apply this lens in the work with students. • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field and at least two (2) years of experience working in human services, social work, or a related field. -OR- • Masters in Social Work (MSW) Preferred: Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $30/hr Up to 20 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CITY OF FRESNO, CA
Fresno, California, United States
Position Description We are accepting applications on a continuous basis until the position is filled. The recruitment may close at any time. The City of Fresno is currently recruiting for an Airports Operations Manager. Under general direction, this position manages and administers the Operations Division of the Airports Department including management of Department regulatory compliance policies and procedures, airside/landside operations; coordinates the review and approval of construction projects and specifications; coordinates activities with other divisions, departments, and outside agencies; provides highly responsible and complex administrative support to the Director. The Airports Operations Manager areas of responsibility include the Airports Operations, Airfield Maintenance and Building Maintenance sections. Within guidelines set by the Director of Aviation, the incumbent establishes and implements regulatory and operational procedures, including those associated with Airport Emergency Management and Security. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline. Possession of a bachelor's degree from an accredited college or university in Airport Management, Aviation Management, Public Administration, Business Administration, or a closely related field. AND Four years of managerial or supervisory experience in airport operations, including comprehensive regulatory compliance responsibilities and oversight of building and construction operations. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of (2) two years. If qualifying with a degree or accredited college or university credits, please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected. HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214") a. If you do not see an appropriate choice, you may use "Reference Attachments". Under Attachment Purpose, you can TYPE a description 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return" 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Additional Requirements Possession and continued maintenance of a valid California Driver's License within sixty (60) days of appointment. Candidates considered for hire must provide proof of a valid driver's license and a current copy of their driving record. Certified Member of the American Association of Airport Executives (AAAE) or be able to obtain within eighteen (18) months of hire is preferred. The final selected (eligible candidates certified) will be required to successfully pass a TSA Security Threat Assessment, Federal Bureau of Investigation fingerprinting process and an extensive background investigation before being eligible for hire with the City of Fresno, along with clearing a second fingerprinting process with the Department of Justice. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 12/31/2024
Mar 07, 2024
Full Time
Position Description We are accepting applications on a continuous basis until the position is filled. The recruitment may close at any time. The City of Fresno is currently recruiting for an Airports Operations Manager. Under general direction, this position manages and administers the Operations Division of the Airports Department including management of Department regulatory compliance policies and procedures, airside/landside operations; coordinates the review and approval of construction projects and specifications; coordinates activities with other divisions, departments, and outside agencies; provides highly responsible and complex administrative support to the Director. The Airports Operations Manager areas of responsibility include the Airports Operations, Airfield Maintenance and Building Maintenance sections. Within guidelines set by the Director of Aviation, the incumbent establishes and implements regulatory and operational procedures, including those associated with Airport Emergency Management and Security. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline. Possession of a bachelor's degree from an accredited college or university in Airport Management, Aviation Management, Public Administration, Business Administration, or a closely related field. AND Four years of managerial or supervisory experience in airport operations, including comprehensive regulatory compliance responsibilities and oversight of building and construction operations. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of (2) two years. If qualifying with a degree or accredited college or university credits, please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected. HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214") a. If you do not see an appropriate choice, you may use "Reference Attachments". Under Attachment Purpose, you can TYPE a description 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return" 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Additional Requirements Possession and continued maintenance of a valid California Driver's License within sixty (60) days of appointment. Candidates considered for hire must provide proof of a valid driver's license and a current copy of their driving record. Certified Member of the American Association of Airport Executives (AAAE) or be able to obtain within eighteen (18) months of hire is preferred. The final selected (eligible candidates certified) will be required to successfully pass a TSA Security Threat Assessment, Federal Bureau of Investigation fingerprinting process and an extensive background investigation before being eligible for hire with the City of Fresno, along with clearing a second fingerprinting process with the Department of Justice. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 12/31/2024
CITY OF FRESNO, CA
Fresno, California, United States
Position Description The City of Fresno is recruiting an Assistant Director who will oversee the Construction Management Division of the Capital Projects Department. The Assistant Director for Construction Management is responsible for the daily operations of the division and works directly with division managers, inspection staff, client departments and contractors. The Construction Management Division provides capital project inspection, contract management, and surveying services for the City's capital program. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to Capital Projects and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California and the nation. The City does not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Health Insurance: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. Flexible Spending Account Program: IRS 125 Plan for health and dependent care expenses. Auto Allowance: May be granted by the City Manager consistent with Administrative Order 2-2. Deferred Compensation: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes up to $75 per month. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Health Reimbursement Arrangement account. Annual Leave: Accrue 15.5 hours of annual leave per month with a limited cash out provision. Supplemental Sick: 40 hours per fiscal year. 80 hours lifetime maximum. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Additional information regarding the City of Fresno is available at www.fresno.gov. The Requirements Graduation from an accredited college or university with a Bachelor's Degree in Business Administration, Public Administration, Regional Planning, Engineering, Architecture, Construction Management, or degree field(s) as deemed acceptable by the Director of Personnel Services and the appointing authority. AND Five (5) years of directly related management experience as deemed acceptable by the Director of Personnel Services and the appointing authority. OR Nine (9) years of directly related experience including five (5) years at a management level. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Directly related experience could include 10 years of experience in construction industry. Various functions of construction management, contract management, inspection, estimating, scheduling and other related duties would be applicable. Additional Requirements Fresno is seeking an experienced, engaged and strong leaders who will assist in the implementation of the long-range vision for the Capital Projects Department. Entrepreneurial-minded individuals with a capacity for independent, innovative solution-oriented thinking would do well in this position, as would someone with demonstrated knowledge and experience in leading capital projects with a thorough understanding of compliance and legal mandates. The ideal candidate will have a record of straightforward and open communication and a willingness to make effective decisions within the parameters of the position, as well as the ability to act calmly and quickly in emergency situations or under adverse conditions. The ideal candidate will have a strong background and knowledge of the construction industry and common industry standards. A combination of technical field experience and resident engineer/office engineer experience is ideal. The Assistant Director of Construction Management will not only need to have the skills and experience to lead the Division of inspection and surveying staff; the incumbent also needs to have a strong moral compass and integrity. The Assistant Director will often be engaged in negotiations with contractors, attorneys, mediators and/or surety companies. It is important for the Assistant Director to be trustworthy and capable of representing the department Director and serving as designee with contract documents. The ideal candidate will also have strong communication skills and take a proactive approach to resolving issues and communicating with the department Director, Council offices, City Manager's Office, client departments, and/or the community. Lastly, the ideal candidate will help establish a culture within the department of always trying to improve in process and efficiency and who embodies a public servant leadership style is critical. An appreciation of diversity and the strength it brings to the workplace is essential. Selection Process If you are interested in this outstanding opportunity, please submit a letter of interest, resume, and five references and verification of education to: leshea.tarver@fresno.gov Applications may be submitted at www.fresno.gov/jobs Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 leshea.tarver@fresno.gov For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Additional Information The DEPARTMENT The Capital Projects Department is responsible for the design and construction of the City's Capital Projects. Our mission is to develop capital projects that deliver value to our stakeholders by providing innovative solutions that meet their needs. We deliver public infrastructure projects in a timely and cost-effective manner for a variety of City departments and for a wide variety of projects such as parks, public safety facilities, sewer and water facilities, public buildings, roadways, and pedestrian/bicycle projects. We strive to achieve this by leveraging our expertise in project management, engineering, and construction to deliver high-quality projects on time and within budget. Our goal is to build long-term relationships with our clients by providing exceptional service and exceeding their expectations. Our department is organized into five divisions: -Capital Administration - The Capital Administration Division provides support for the entire department by providing several key support functions. -Design Services: In-house design and project management teams focused on project delivery for transportation, utility, parks, fire and police projects. -Transportation Project Management: Project management teams focused on project delivery for transportation projects. -Utilities and On-Site Project Management: Project management teams focused on project delivery for utility, parks, fire and police projects. -Construction Management: Oversees the construction of City capital projects. THE DIVISION The Construction Management Division is one of five divisions within the Capital Projects Department. The Construction Management Division has 37 full-time staff and includes two distinct sections including the Capital Inspection Section and Survey Section. The Construction Management Division provides capital project inspection and contract management, and surveying services for the City's capital program. The division is responsible for managing construction contracts, once executed, and working with the awarded contractors to deliver the capital project per the construction documents and City standards. The division staff work closely with Contractors, sub-contractors, utility companies, other agencies, other City departments and the community. OUR ORGANIZATION The City of Fresno is the fifth-largest city in the state of California and is a full-service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. OUR COMMUNITY As the only California city located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Closing Date/Time: 07/01/2024
Mar 07, 2024
Full Time
Position Description The City of Fresno is recruiting an Assistant Director who will oversee the Construction Management Division of the Capital Projects Department. The Assistant Director for Construction Management is responsible for the daily operations of the division and works directly with division managers, inspection staff, client departments and contractors. The Construction Management Division provides capital project inspection, contract management, and surveying services for the City's capital program. Incumbents will exercise considerable judgment and discretion in the administration and direction of the department and its operations. In addition, the Assistant Director acts as technical advisor to the Director and City Manager and attends meetings of the City Council, boards, commissions, and committees relevant to Capital Projects and related services. The Assistant Director participates in the preparation and administration of the Department's annual operating and capital budgets and is expected to coordinate activities with other departments within the City of Fresno, as well as division sections and outside agencies. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary for the Assistant Director is $115,056 up to $192,888. The employee benefits package, as noted below, is subject to change and includes: Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California and the nation. The City does not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Health Insurance: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. Flexible Spending Account Program: IRS 125 Plan for health and dependent care expenses. Auto Allowance: May be granted by the City Manager consistent with Administrative Order 2-2. Deferred Compensation: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes up to $75 per month. Management Leave: 80 hours (pro-rated) per fiscal year with an annual cash out provision. Supplemental Management Leave: Up to 32 hours at the discretion of the City Manager. This leave may be placed in a retiree Health Reimbursement Arrangement account. Annual Leave: Accrue 15.5 hours of annual leave per month with a limited cash out provision. Supplemental Sick: 40 hours per fiscal year. 80 hours lifetime maximum. Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. Life Insurance: Equal to annual salary; premium paid by City. Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. Additional information regarding the City of Fresno is available at www.fresno.gov. The Requirements Graduation from an accredited college or university with a Bachelor's Degree in Business Administration, Public Administration, Regional Planning, Engineering, Architecture, Construction Management, or degree field(s) as deemed acceptable by the Director of Personnel Services and the appointing authority. AND Five (5) years of directly related management experience as deemed acceptable by the Director of Personnel Services and the appointing authority. OR Nine (9) years of directly related experience including five (5) years at a management level. Possession, at time of appointment and continued maintenance, of a valid California Driver License is required. Directly related experience could include 10 years of experience in construction industry. Various functions of construction management, contract management, inspection, estimating, scheduling and other related duties would be applicable. Additional Requirements Fresno is seeking an experienced, engaged and strong leaders who will assist in the implementation of the long-range vision for the Capital Projects Department. Entrepreneurial-minded individuals with a capacity for independent, innovative solution-oriented thinking would do well in this position, as would someone with demonstrated knowledge and experience in leading capital projects with a thorough understanding of compliance and legal mandates. The ideal candidate will have a record of straightforward and open communication and a willingness to make effective decisions within the parameters of the position, as well as the ability to act calmly and quickly in emergency situations or under adverse conditions. The ideal candidate will have a strong background and knowledge of the construction industry and common industry standards. A combination of technical field experience and resident engineer/office engineer experience is ideal. The Assistant Director of Construction Management will not only need to have the skills and experience to lead the Division of inspection and surveying staff; the incumbent also needs to have a strong moral compass and integrity. The Assistant Director will often be engaged in negotiations with contractors, attorneys, mediators and/or surety companies. It is important for the Assistant Director to be trustworthy and capable of representing the department Director and serving as designee with contract documents. The ideal candidate will also have strong communication skills and take a proactive approach to resolving issues and communicating with the department Director, Council offices, City Manager's Office, client departments, and/or the community. Lastly, the ideal candidate will help establish a culture within the department of always trying to improve in process and efficiency and who embodies a public servant leadership style is critical. An appreciation of diversity and the strength it brings to the workplace is essential. Selection Process If you are interested in this outstanding opportunity, please submit a letter of interest, resume, and five references and verification of education to: leshea.tarver@fresno.gov Applications may be submitted at www.fresno.gov/jobs Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 leshea.tarver@fresno.gov For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Additional Information The DEPARTMENT The Capital Projects Department is responsible for the design and construction of the City's Capital Projects. Our mission is to develop capital projects that deliver value to our stakeholders by providing innovative solutions that meet their needs. We deliver public infrastructure projects in a timely and cost-effective manner for a variety of City departments and for a wide variety of projects such as parks, public safety facilities, sewer and water facilities, public buildings, roadways, and pedestrian/bicycle projects. We strive to achieve this by leveraging our expertise in project management, engineering, and construction to deliver high-quality projects on time and within budget. Our goal is to build long-term relationships with our clients by providing exceptional service and exceeding their expectations. Our department is organized into five divisions: -Capital Administration - The Capital Administration Division provides support for the entire department by providing several key support functions. -Design Services: In-house design and project management teams focused on project delivery for transportation, utility, parks, fire and police projects. -Transportation Project Management: Project management teams focused on project delivery for transportation projects. -Utilities and On-Site Project Management: Project management teams focused on project delivery for utility, parks, fire and police projects. -Construction Management: Oversees the construction of City capital projects. THE DIVISION The Construction Management Division is one of five divisions within the Capital Projects Department. The Construction Management Division has 37 full-time staff and includes two distinct sections including the Capital Inspection Section and Survey Section. The Construction Management Division provides capital project inspection and contract management, and surveying services for the City's capital program. The division is responsible for managing construction contracts, once executed, and working with the awarded contractors to deliver the capital project per the construction documents and City standards. The division staff work closely with Contractors, sub-contractors, utility companies, other agencies, other City departments and the community. OUR ORGANIZATION The City of Fresno is the fifth-largest city in the state of California and is a full-service charter city that operates under a "strong mayor" form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. OUR COMMUNITY As the only California city located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts in Fresno, including Fresno Unified, Central Unified, Sanger Unified, Clovis Unified, and a variety of private educational institutions. The city is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Closing Date/Time: 07/01/2024
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Public Works Department? The Public Works Department provides for the construction, maintenance, and improvement of infrastructure within the unincorporated area of Contra Costa County and the Flood Control District, as well as county buildings and grounds. Capital Projects, a division of Public Works, manages complex and intriguing architectural & engineering projects for County departments, including planning, designing, bidding, and construction management. The Department is seeking candidates with an extensive project management background who will play a key role in managing high-profile projects through completion, assisting in daily operations, and training and developing other project managers within the Division. We are currently looking to add one (1) Senior Capital Facilities Project Manager to join our dedicated team. All interested and qualified individuals are encouraged to apply. We are looking for someone who is: Proficient in their project management skills, with a clear understanding of the design and construction process An effective communicator, able to engage with key stakeholders A team player who maintains a positive attitude Able to manage multiple projects while maintaining strong attention to detail Able to demonstrate a high degree of ethics, integrity, and credibility Able to manage multiple projects and communicate with key stakeholders A strategic thinker that values input and contributions by team members What you will typically be responsible for: Developing, planning, scheduling, and executing Capital Projects throughout the County Supervising subordinate staff, offering opportunities to train and evaluate their performance Ensuring change orders and payments follow county policies, guidelines, and procedures Informing various parties about project statuses, including frequent communication with the Capital Projects Division Manager Managing project budgets and schedules through completion, ensuring work is completed timely and within budget Ensuring projects are properly closed out at the completion A few reasons you might love this job: You will have a flexible work schedule with a great work/life balance You will have a role that is both creative and analytical You will have the satisfaction of knowing that your work impacts your community and the well-being of the county You will be working for a Division/Department that is known for employee satisfaction and camaraderie A few challenges you might face in this job: You will be expected to balance multiple projects, priorities, and demands User departments can change scope, schedule, and budgets. Such demands require flexibility and critical thinking Local government procurement processes and procedures could present challenges Balancing constraints from code enforcement officials and utility companies Minimum Qualifications License Required: 1) Possession of a valid California Motor Vehicle Operator's License. Out of state Motor Vehicle Operator's License will be accepted during the application period. 2) Possession of a valid State of California Professional License as an Architect or Professional Engineer. Out of state Professional Licenses will be accepted during the application period. Education: Possession of a Bachelor's Degree from an accredited college or university with a major in architecture, engineering, construction management or a closely related field. Experience: Five (5) years of full-time (or its equivalent of full-time) professional architectural or engineering experience in the design and construction of architectural/engineering building construction, renovation, upgrading, remodeling, and tenant improvement projects. Substitution for Professional License: Either: Possession of a Master's Degree from an accredited college or university with a major in architecture, engineering, construction management or a closely related field AND two (2) additional years of qualifying experience noted above may be substituted for the required license. OR Five (5) additional years of qualifying experience noted above may be substituted for the required license. Desirable Qualifications: Previous sustained experience in positions that required advanced project management and problem-solving skills Previous experience working for a public agency Previous experience supervising staff and evaluating performance Strong knowledge of Microsoft Excel and Word. General working knowledge of other Microsoft Office applications such as Teams, Project, Outlook, PowerPoint and/or Access Selection Process Selection Plan: Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Analyzing and Interpreting Data, Innovative Problem Solving, Critical Thinking, Decision Making, Mechanical Insight, Design Sense, Legal and Regulatory Navigation, Professional and Technical Expertise, Attention to Detail, Displaying Ownership and Accountability, Listening, Presentation Skill, Involving Others, Coaching and Developing Others and Leadership. Tentative Dates: 5/14/24-5/19/24 Departmental Hiring Interview: Tentatively scheduled for 6/10/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/30/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position Why join the Contra Costa Public Works Department? The Public Works Department provides for the construction, maintenance, and improvement of infrastructure within the unincorporated area of Contra Costa County and the Flood Control District, as well as county buildings and grounds. Capital Projects, a division of Public Works, manages complex and intriguing architectural & engineering projects for County departments, including planning, designing, bidding, and construction management. The Department is seeking candidates with an extensive project management background who will play a key role in managing high-profile projects through completion, assisting in daily operations, and training and developing other project managers within the Division. We are currently looking to add one (1) Senior Capital Facilities Project Manager to join our dedicated team. All interested and qualified individuals are encouraged to apply. We are looking for someone who is: Proficient in their project management skills, with a clear understanding of the design and construction process An effective communicator, able to engage with key stakeholders A team player who maintains a positive attitude Able to manage multiple projects while maintaining strong attention to detail Able to demonstrate a high degree of ethics, integrity, and credibility Able to manage multiple projects and communicate with key stakeholders A strategic thinker that values input and contributions by team members What you will typically be responsible for: Developing, planning, scheduling, and executing Capital Projects throughout the County Supervising subordinate staff, offering opportunities to train and evaluate their performance Ensuring change orders and payments follow county policies, guidelines, and procedures Informing various parties about project statuses, including frequent communication with the Capital Projects Division Manager Managing project budgets and schedules through completion, ensuring work is completed timely and within budget Ensuring projects are properly closed out at the completion A few reasons you might love this job: You will have a flexible work schedule with a great work/life balance You will have a role that is both creative and analytical You will have the satisfaction of knowing that your work impacts your community and the well-being of the county You will be working for a Division/Department that is known for employee satisfaction and camaraderie A few challenges you might face in this job: You will be expected to balance multiple projects, priorities, and demands User departments can change scope, schedule, and budgets. Such demands require flexibility and critical thinking Local government procurement processes and procedures could present challenges Balancing constraints from code enforcement officials and utility companies Minimum Qualifications License Required: 1) Possession of a valid California Motor Vehicle Operator's License. Out of state Motor Vehicle Operator's License will be accepted during the application period. 2) Possession of a valid State of California Professional License as an Architect or Professional Engineer. Out of state Professional Licenses will be accepted during the application period. Education: Possession of a Bachelor's Degree from an accredited college or university with a major in architecture, engineering, construction management or a closely related field. Experience: Five (5) years of full-time (or its equivalent of full-time) professional architectural or engineering experience in the design and construction of architectural/engineering building construction, renovation, upgrading, remodeling, and tenant improvement projects. Substitution for Professional License: Either: Possession of a Master's Degree from an accredited college or university with a major in architecture, engineering, construction management or a closely related field AND two (2) additional years of qualifying experience noted above may be substituted for the required license. OR Five (5) additional years of qualifying experience noted above may be substituted for the required license. Desirable Qualifications: Previous sustained experience in positions that required advanced project management and problem-solving skills Previous experience working for a public agency Previous experience supervising staff and evaluating performance Strong knowledge of Microsoft Excel and Word. General working knowledge of other Microsoft Office applications such as Teams, Project, Outlook, PowerPoint and/or Access Selection Process Selection Plan: Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Skills Assessment: The Oral Exam will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Analyzing and Interpreting Data, Innovative Problem Solving, Critical Thinking, Decision Making, Mechanical Insight, Design Sense, Legal and Regulatory Navigation, Professional and Technical Expertise, Attention to Detail, Displaying Ownership and Accountability, Listening, Presentation Skill, Involving Others, Coaching and Developing Others and Leadership. Tentative Dates: 5/14/24-5/19/24 Departmental Hiring Interview: Tentatively scheduled for 6/10/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 4/30/2024 11:59 PM Pacific
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is seeking applications for the position of Information Technology Infrastructure Manager. As the Information Technology Infrastructure Manager, you'll play a pivotal role in our organization, reporting directly to the Chief Technology Officer. In this key position, you'll oversee and coordinate the operations of the City's Information Technology Infrastructure Division as well as the Customer Support/Help Desk Team. Managing Citywide data communication networks and various infrastructure sections within the Information Technology Department, your responsibilities will include spearheading projects for data networks, maintaining network infrastructures, ensuring internet access, implementing email systems, training staff in network computing functions, troubleshooting data access issues for departments, and overseeing security systems to ensure work quality and adherence to established policies and procedures. Ensuring all departments receive outstanding information technology support and customer service, you will also be championing the adoption of best practices in incident/problem/change management to enhance operational efficiency, reduce downtimes, and improve overall service quality for staff, departments and stakeholders. If you're a dynamic, emotionally intelligent leader committed to guiding a skilled team to success, this position offers an exciting opportunity for you! If you: possess the ability to communicate technical information clearly to non-technical stakeholders inspire and motivate team members to achieve common goals adeptly resolve complex technical issues collaborate effectively cross-functionally address conflicts constructively prioritize customer satisfaction identify opportunities to leverage technology for organizational objectives, and stay updated on industry trends and best practices then you're the perfect fit for this role. Join us at the City of Ventura and be part of a team that's dedicated to driving technological innovation and excellence in our community. Apply now and lead Ventura's information technology infrastructure to new heights! This position is designated as "at will." At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without the appeal. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job classification by clicking here Information Technology Infrastructure Manager . THE SCHEDULE This recruitment will follow the below timeline. Friday, April 26, 2024, at 5:00pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 1, 2024 - Candidates will be notified by email of their status by this date. Week of May 6, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 13, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 27, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $122,339.57 - $163,937.49 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Friday, April 26, 2024, at 5:00pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and/or experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field, and six years of professional-level experience providing PC hardware and software support of multi-vendor and multi-platform systems, including experience designing, implementing, and supporting multi-protocol networks and infrastructure. Two years of administrative and supervisory responsibility is required. Certificates : Possession of Certified Information Systems Security Professional - Architecture (CISSP) is highly desirable. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Friday, April 26, 2024, at 5:00pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 6, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 13, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/26/2024 5:00 PM Pacific
Apr 13, 2024
Full Time
THE POSITION The City of Ventura is seeking applications for the position of Information Technology Infrastructure Manager. As the Information Technology Infrastructure Manager, you'll play a pivotal role in our organization, reporting directly to the Chief Technology Officer. In this key position, you'll oversee and coordinate the operations of the City's Information Technology Infrastructure Division as well as the Customer Support/Help Desk Team. Managing Citywide data communication networks and various infrastructure sections within the Information Technology Department, your responsibilities will include spearheading projects for data networks, maintaining network infrastructures, ensuring internet access, implementing email systems, training staff in network computing functions, troubleshooting data access issues for departments, and overseeing security systems to ensure work quality and adherence to established policies and procedures. Ensuring all departments receive outstanding information technology support and customer service, you will also be championing the adoption of best practices in incident/problem/change management to enhance operational efficiency, reduce downtimes, and improve overall service quality for staff, departments and stakeholders. If you're a dynamic, emotionally intelligent leader committed to guiding a skilled team to success, this position offers an exciting opportunity for you! If you: possess the ability to communicate technical information clearly to non-technical stakeholders inspire and motivate team members to achieve common goals adeptly resolve complex technical issues collaborate effectively cross-functionally address conflicts constructively prioritize customer satisfaction identify opportunities to leverage technology for organizational objectives, and stay updated on industry trends and best practices then you're the perfect fit for this role. Join us at the City of Ventura and be part of a team that's dedicated to driving technological innovation and excellence in our community. Apply now and lead Ventura's information technology infrastructure to new heights! This position is designated as "at will." At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without the appeal. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job classification by clicking here Information Technology Infrastructure Manager . THE SCHEDULE This recruitment will follow the below timeline. Friday, April 26, 2024, at 5:00pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 1, 2024 - Candidates will be notified by email of their status by this date. Week of May 6, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 13, 2024 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 27, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $122,339.57 - $163,937.49 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Friday, April 26, 2024, at 5:00pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training, and/or experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field, and six years of professional-level experience providing PC hardware and software support of multi-vendor and multi-platform systems, including experience designing, implementing, and supporting multi-protocol networks and infrastructure. Two years of administrative and supervisory responsibility is required. Certificates : Possession of Certified Information Systems Security Professional - Architecture (CISSP) is highly desirable. License : Possession of, or ability to obtain, a valid California driver license. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Friday, April 26, 2024, at 5:00pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 6, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 13, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/26/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER M0830X-R FILING DATES APPLICATIONS WILL BE ACCEPTED STARTING OCTOBER 28, 2020 AT 8:00 A.M. The first review of applications will take place on November 6, 2020. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Transfer of Test Components Information. _______________________________________________ BENEFIT INFORMATION: The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules. POSITION INFORMATION: Under the general direction of the Executive Director, Racial Equity (UC), assists the CEO in overseeing the County’s Anti-Racism, Diversity and Inclusion Initiative. CLASSIFICATION STANDARDS: Positions in this class provide expert professional staff support to the CEO in the planning, coordination, direction and control of specialized County functions such as the County budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, classification and compensation policy, risk management, marketing, asset management, unincorporated area services functions and environmental/sustainability policy and programs. Employees in this position may provide supervision to a team of analysts or serve in a lead, project manager or consultant role for any assignment in one or more of the above fields of specialization. The employee must know and expertly apply a comprehensive knowledge of concepts, practices and procedures to complete complex assignments or know and proficiently apply a broad knowledge of concepts, practices and procedures to complete difficult assignments and apply a basic knowledge of the concepts, practices and procedures of other field(s) of specialization to complete interdisciplinary assignments. The employee plans, conducts and supervises major assignments and reviews and evaluates results, on own initiative recommends new policies or programs to meet unforeseen or unmet needs, operates with substantial latitude for unreviewed action or decision, and performs administrative tasks for the organization on behalf of the unit manager. Essential Job Functions Assists the Executive Director, Racial Equity (UC), in the development and implementation of a Countywide strategic plan in support of the Board’s vision of eliminating systemic and structural racism. Assists in the design and implementation of awareness training in the areas of racism-prevention, anti-racism, equity, diversity and inclusion.. Analyzes and evaluates County policies, practices, and operations that may systemically prevent African-Americans and people or communities of color from accessing, receiving, or maintaining generally available County services and recommends changes in order to reduce racial stigma, inequality, and implicit bias within the County. Analyzes information and data gathered from County and non-County sources to identify best practices related anti-racism, diversity, and inclusion, and to make recommendations for the implementation of anti-racism initiatives in the County. Develops detailed action or project plans for the Anti-Racism, Inclusion and Diversity Initiative in order to support Board and department strategic initiatives, priorities, and/or County programs. Develops metrics and conducts studies to measure progress in reducing racism and promoting equality throughout the County. Coordinates building strategic partnerships with elected officials, government agencies and other County departments to determine potential joint initiatives for collaboration. Represents the division and/or the department at various events related to the promotion of racial equality, inclusion, and diversity. Supervises or leads a team of analysts assigned to Anti-Racism, Inclusion and Diversity Initiative in covering all day-to-day operations, (e.g., prioritizing assignments, evaluating workloads, reviewing and assessing work performance). Prepares reports, presentations, and correspondence (e.g. Board letters, internal briefing memoranda, fact sheets) to address, support and respond to needs of the Board Offices, CEO and others as needed. Requirements SELECTION REQUIREMENTS: Three years of experience at the level of Senior Analyst, CEO* analyzing, developing and implementing awareness training and policy recommendations in the areas of racism-prevention, anti-racism, equity, diversity and inclusion. *Experience at the level of Senior Analyst, CEO is defined as working independently providing professional staff support to the head of an organization in the development, planning, facilitation, coordination, direction and control execution of Racial Equity-related policies or programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light. Involves light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of three (3) parts: Part I: A multiple choice test weighted at 50% covering: Deductive Reasoning Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change Applicants must achieve a passing score of 70% or higher on Part I - multiple choice test in order to proceed to Part II - writing assessment. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: A writing assessment weighted 25% measuring English Structure and Content, Written Expression, and Prioritizing Information. Applicants must achieve a passing score of 70% or higher on Part II - writing assessment in order to proceed to Part III - evaluation of training and experience. Part III: An evaluation of training and experience weighted at 25% covering Professional Technical Knowledge, and Work Habits. Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on the examination in order to be placed on the register. All test invitations and other correspondences (non-acceptance and final result) will be sent electronically to the email address provided on the application. It is important that candidates provide a valid e-mail address in their application. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your e-mail address book and to the list of approved senders to prevent e-mail notifications from being filtered as spam/junk mail. It is the responsibility of the applicant to ensure they receive our email. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for o ther exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . ELIGIBILITY INFORMATION : The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months following the date of promulgation. VACANCY INFORMATION : The resulting eligible register will be used to fill vacancies at the Chief Executive Office as they occur. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PT on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All related documents, IF ANY , must be received at the time of filing or within 15 calendar days from application submission. Note : If you are unable to attach documentation to your online application, you may email to estranger@hr.lacounty.gov . Please ensure to reference your attachment by writing your full name, Neogov Applicant ID, Examination Title, and Examination Number on the subject of your email. Apply online by clicking the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile Inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test scores cannot be given over the telephone. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. _____________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Emily Stranger Department Contact Phone: (213) 866-7280 Department Contact Email: estranger@hr.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER M0830X-R FILING DATES APPLICATIONS WILL BE ACCEPTED STARTING OCTOBER 28, 2020 AT 8:00 A.M. The first review of applications will take place on November 6, 2020. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Transfer of Test Components Information. _______________________________________________ BENEFIT INFORMATION: The County of Los Angeles offers an excellent benefits package which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, matched 401(k) Savings and Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days and an option to buy one to 20 more, and flexible work schedules. POSITION INFORMATION: Under the general direction of the Executive Director, Racial Equity (UC), assists the CEO in overseeing the County’s Anti-Racism, Diversity and Inclusion Initiative. CLASSIFICATION STANDARDS: Positions in this class provide expert professional staff support to the CEO in the planning, coordination, direction and control of specialized County functions such as the County budget, finance, operations, capital projects, legislative analysis, organization and management studies, employee relations, classification and compensation policy, risk management, marketing, asset management, unincorporated area services functions and environmental/sustainability policy and programs. Employees in this position may provide supervision to a team of analysts or serve in a lead, project manager or consultant role for any assignment in one or more of the above fields of specialization. The employee must know and expertly apply a comprehensive knowledge of concepts, practices and procedures to complete complex assignments or know and proficiently apply a broad knowledge of concepts, practices and procedures to complete difficult assignments and apply a basic knowledge of the concepts, practices and procedures of other field(s) of specialization to complete interdisciplinary assignments. The employee plans, conducts and supervises major assignments and reviews and evaluates results, on own initiative recommends new policies or programs to meet unforeseen or unmet needs, operates with substantial latitude for unreviewed action or decision, and performs administrative tasks for the organization on behalf of the unit manager. Essential Job Functions Assists the Executive Director, Racial Equity (UC), in the development and implementation of a Countywide strategic plan in support of the Board’s vision of eliminating systemic and structural racism. Assists in the design and implementation of awareness training in the areas of racism-prevention, anti-racism, equity, diversity and inclusion.. Analyzes and evaluates County policies, practices, and operations that may systemically prevent African-Americans and people or communities of color from accessing, receiving, or maintaining generally available County services and recommends changes in order to reduce racial stigma, inequality, and implicit bias within the County. Analyzes information and data gathered from County and non-County sources to identify best practices related anti-racism, diversity, and inclusion, and to make recommendations for the implementation of anti-racism initiatives in the County. Develops detailed action or project plans for the Anti-Racism, Inclusion and Diversity Initiative in order to support Board and department strategic initiatives, priorities, and/or County programs. Develops metrics and conducts studies to measure progress in reducing racism and promoting equality throughout the County. Coordinates building strategic partnerships with elected officials, government agencies and other County departments to determine potential joint initiatives for collaboration. Represents the division and/or the department at various events related to the promotion of racial equality, inclusion, and diversity. Supervises or leads a team of analysts assigned to Anti-Racism, Inclusion and Diversity Initiative in covering all day-to-day operations, (e.g., prioritizing assignments, evaluating workloads, reviewing and assessing work performance). Prepares reports, presentations, and correspondence (e.g. Board letters, internal briefing memoranda, fact sheets) to address, support and respond to needs of the Board Offices, CEO and others as needed. Requirements SELECTION REQUIREMENTS: Three years of experience at the level of Senior Analyst, CEO* analyzing, developing and implementing awareness training and policy recommendations in the areas of racism-prevention, anti-racism, equity, diversity and inclusion. *Experience at the level of Senior Analyst, CEO is defined as working independently providing professional staff support to the head of an organization in the development, planning, facilitation, coordination, direction and control execution of Racial Equity-related policies or programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light. Involves light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information EXAMINATION CONTENT : This examination will consist of three (3) parts: Part I: A multiple choice test weighted at 50% covering: Deductive Reasoning Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change Applicants must achieve a passing score of 70% or higher on Part I - multiple choice test in order to proceed to Part II - writing assessment. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: A writing assessment weighted 25% measuring English Structure and Content, Written Expression, and Prioritizing Information. Applicants must achieve a passing score of 70% or higher on Part II - writing assessment in order to proceed to Part III - evaluation of training and experience. Part III: An evaluation of training and experience weighted at 25% covering Professional Technical Knowledge, and Work Habits. Applicants must meet the Selection Requirements and achieve a combined passing score of 70% or higher on the examination in order to be placed on the register. All test invitations and other correspondences (non-acceptance and final result) will be sent electronically to the email address provided on the application. It is important that candidates provide a valid e-mail address in their application. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your e-mail address book and to the list of approved senders to prevent e-mail notifications from being filtered as spam/junk mail. It is the responsibility of the applicant to ensure they receive our email. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for o ther exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . ELIGIBILITY INFORMATION : The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months following the date of promulgation. VACANCY INFORMATION : The resulting eligible register will be used to fill vacancies at the Chief Executive Office as they occur. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PT on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All related documents, IF ANY , must be received at the time of filing or within 15 calendar days from application submission. Note : If you are unable to attach documentation to your online application, you may email to estranger@hr.lacounty.gov . Please ensure to reference your attachment by writing your full name, Neogov Applicant ID, Examination Title, and Examination Number on the subject of your email. Apply online by clicking the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add estranger@hr.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile Inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Test scores cannot be given over the telephone. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. _____________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Emily Stranger Department Contact Phone: (213) 866-7280 Department Contact Email: estranger@hr.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Water i s seeking a Deputy Water Superintendent to join our team. This position is an executive leader in Tacoma Water reporting directly to the Water Superintendent and partnering with the Superintendent for overall leadership of the utility. The ideal candidate will be a holistic strategic thinker who is a collaborative leader that can bring teams together and influence the direction of Tacoma Water. The successful candidate will apply specialized water utility industry knowledge in the areas of policy making and regulation, both federally and locally. Leading key enterprise functions and serving as second in command, collaborating with the Superintendent and five Water Division Managers, this position guides operations and strategic direction for Tacoma Water. This position directly supervises five with an overall team of 18 FTEs from the Employee Experience team, Tacoma Water Safety Office, Strategy Manager, Office Manager, and Assigned Projects Team. RESPONSIBILITIES INCLUDE: Leadership of Enterprise-wide Functions: Partner with the Water Superintendent to ensure strategic and daily operations of Tacoma Water to achieve the organization's mission, vision, and goals Support the Superintendent by serving as representative for Executive level assignments on various City-wide initiatives and teams, as assigned Represent Tacoma Water in the community, regionally, and federally in various gatherings and forums, including but not limited to, Tacoma Public Utility Board and Tacoma City Council Provide vision, leadership, and direction to the Employee Experience Team, Tacoma Water Safety Office, Strategy Manager, Assigned Projects Team, and Office Manager Ensure hiring, core conversations, disciplinary, and supervisory practices across the department are conducted in accordance with City policies, procedures, collective bargaining agreements, and LEAD principles. Establish expectations and priorities to ensure staff receive needed training and support to accomplish organization priorities Act as backup for Water Superintendent as needed Strategic Direction and Implementation Develop and implement Tacoma Water strategic direction, prioritizing and guiding programs and initiatives, developing approaches and implementing City Council, Public Utility Board and TPU directives, policies, and initiatives Collaborate with other senior leaders across Tacoma Public Utilities (TPU) to provide input on TPU-wide directives and policies Provide sponsorship to high priority projects and ensures adequate resources to accomplish the desired outcome Legislative Liaison Provide oversight and coordination of federal and state legislative issues in conjunction with the TPU Government Affairs Team Participate and/or coordinate activities for Tacoma Water on the Washington Water Utility Council (WWUC) Develop and Monitor Financial Position Guide development of Tacoma Water's $220 million biennial budget in alignment with Water division strategy, priorities, and goals in collaboration with the Water Superintendent and Senior Leadership Team Qualifications Minimum Education* Bachelor's Degree in engineering, business or public administration or directly related field. Minimum Experience* 10 years of experience in environmental engineering, water treatment or distribution including prior supervisory or managerial experience. *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Driver's License Washington Department of Health, Water Distribution Manager Certification IV desired Desired Qualification Executive or senior level leadership experience in the water industry Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/30/2024 5:00 PM Pacific
Apr 17, 2024
Full Time
Position Description Tacoma Water i s seeking a Deputy Water Superintendent to join our team. This position is an executive leader in Tacoma Water reporting directly to the Water Superintendent and partnering with the Superintendent for overall leadership of the utility. The ideal candidate will be a holistic strategic thinker who is a collaborative leader that can bring teams together and influence the direction of Tacoma Water. The successful candidate will apply specialized water utility industry knowledge in the areas of policy making and regulation, both federally and locally. Leading key enterprise functions and serving as second in command, collaborating with the Superintendent and five Water Division Managers, this position guides operations and strategic direction for Tacoma Water. This position directly supervises five with an overall team of 18 FTEs from the Employee Experience team, Tacoma Water Safety Office, Strategy Manager, Office Manager, and Assigned Projects Team. RESPONSIBILITIES INCLUDE: Leadership of Enterprise-wide Functions: Partner with the Water Superintendent to ensure strategic and daily operations of Tacoma Water to achieve the organization's mission, vision, and goals Support the Superintendent by serving as representative for Executive level assignments on various City-wide initiatives and teams, as assigned Represent Tacoma Water in the community, regionally, and federally in various gatherings and forums, including but not limited to, Tacoma Public Utility Board and Tacoma City Council Provide vision, leadership, and direction to the Employee Experience Team, Tacoma Water Safety Office, Strategy Manager, Assigned Projects Team, and Office Manager Ensure hiring, core conversations, disciplinary, and supervisory practices across the department are conducted in accordance with City policies, procedures, collective bargaining agreements, and LEAD principles. Establish expectations and priorities to ensure staff receive needed training and support to accomplish organization priorities Act as backup for Water Superintendent as needed Strategic Direction and Implementation Develop and implement Tacoma Water strategic direction, prioritizing and guiding programs and initiatives, developing approaches and implementing City Council, Public Utility Board and TPU directives, policies, and initiatives Collaborate with other senior leaders across Tacoma Public Utilities (TPU) to provide input on TPU-wide directives and policies Provide sponsorship to high priority projects and ensures adequate resources to accomplish the desired outcome Legislative Liaison Provide oversight and coordination of federal and state legislative issues in conjunction with the TPU Government Affairs Team Participate and/or coordinate activities for Tacoma Water on the Washington Water Utility Council (WWUC) Develop and Monitor Financial Position Guide development of Tacoma Water's $220 million biennial budget in alignment with Water division strategy, priorities, and goals in collaboration with the Water Superintendent and Senior Leadership Team Qualifications Minimum Education* Bachelor's Degree in engineering, business or public administration or directly related field. Minimum Experience* 10 years of experience in environmental engineering, water treatment or distribution including prior supervisory or managerial experience. *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Driver's License Washington Department of Health, Water Distribution Manager Certification IV desired Desired Qualification Executive or senior level leadership experience in the water industry Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/30/2024 5:00 PM Pacific