California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. WORKPLACE TYPE: On-site (work in-person at business location) CLASSIFICATION TITLE: Instructional Support Technician II UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month PAY BASIS: Monthly ANTICIPATED HIRING RANGE: $4,180 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician II offers comprehensive technical support by providing materials, supplies, chemicals, specimens, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Chemistry and Biochemistry. Duties require an in-depth knowledge and understanding of the discipline, laboratory techniques and methods, etc. DUTIES & RESPONSIBILITIES: Department Laboratory Course Support Independently organize and schedule the preparation of biochemical and chemical materials, supplies, and technical and non-technical equipment for laboratory courses. Prepare solutions and provide chemicals used in laboratory courses. Work with faculty to assist in the development of new instructional offerings dependent on materials, supplies, and equipment support. Serve as a knowledgeable resource regarding lab course materials and supplies for students and faculty. Helps solve problems, and assists not only faculty, but also administration with planning new services or helping to facilitate administrative goals/projects. Provide technical assistance and support to students and faculty on individual experiments/projects. Applying thorough knowledge of chemistry and biochemistry, recognize commonalities between courses and develop systems for optimizing facilities and equipment uses. Department Laboratory Maintenance and Supplies Procure hard to find materials. Make direct purchases. Evaluate and determine quality and suitability of materials. Issue, store, and inventory materials, supplies and equipment. Assist faculty and solve problems related to materials substitutions, costs, or new equipment using thorough knowledge of the discipline; evaluate and determine substitutions in emergencies. Ensure the stockroom and laboratories are clean and orderly. Adjust and calibrate technical equipment as needed. Repair or arrange for repair and overhaul of equipment including technical and science equipment. Act as a liaison with equipment technicians; communicate equipment needs or problems. Solve shipping issues (backorders, time sensitive requests, alternatives of discontinued items). Maintain records and prepare reports; maintain chemical inventories. Take inventory of equipment (Property Custodian) and accessory items and maintain the electronic inventory database. Conduct yearly audit of equipment and accessory items. Dispose of hazardous waste in a proper and safe manner following applicable policies and procedures. Ensure Safe Environment & Other Support Duties Support and follow university safety protocols. Handle, store, and dispose of chemical and biological hazardous waste in a safe and effective way. Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator. Serve as a member of the campus emergency response team and the NSME Safety Committee. Oversee student workers assisting in laboratories and stockroom. Support student-faculty research. Check out equipment and I-Clickers to students. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of (recent - within three years) experience providing instructional support services a related discipline, or in producing materials or repairing equipment in a chemistry discipline related area. OR: Equivalent two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for one year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for two years of the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Thorough knowledge and understanding of the suitability of materials for related instructional needs. Knowledge of principles of providing support services. Thorough knowledge of the common principles, methods, and techniques applicable to courses in biochemistry, organic and inorganic chemistry, general chemistry, cell biology, genetics, molecular biology. Thorough knowledge of the materials, supplies, and equipment and their uses related to the discipline. Ability to evaluate the materials and supplies used. Ability to learn to adjust and make minor repairs on scientific equipment. Ability to operate scientific or highly technical equipment related to different biology and chemistry courses and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Thorough knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste. • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: A Bachelor’s degree in chemistry or related discipline is preferred. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: HEAVY WORK - 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds. ENVIRONMENTAL FACTORS: Is around moving machinery. Is exposed to marked changes in temperature and/or humidity. Is exposed to dust, fumes, gases, or radiation, microwave. Works in confined quarters SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. (All Advisors and MPPS are limited). GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. WORKPLACE TYPE: On-site (work in-person at business location) CLASSIFICATION TITLE: Instructional Support Technician II UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month PAY BASIS: Monthly ANTICIPATED HIRING RANGE: $4,180 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician II offers comprehensive technical support by providing materials, supplies, chemicals, specimens, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Chemistry and Biochemistry. Duties require an in-depth knowledge and understanding of the discipline, laboratory techniques and methods, etc. DUTIES & RESPONSIBILITIES: Department Laboratory Course Support Independently organize and schedule the preparation of biochemical and chemical materials, supplies, and technical and non-technical equipment for laboratory courses. Prepare solutions and provide chemicals used in laboratory courses. Work with faculty to assist in the development of new instructional offerings dependent on materials, supplies, and equipment support. Serve as a knowledgeable resource regarding lab course materials and supplies for students and faculty. Helps solve problems, and assists not only faculty, but also administration with planning new services or helping to facilitate administrative goals/projects. Provide technical assistance and support to students and faculty on individual experiments/projects. Applying thorough knowledge of chemistry and biochemistry, recognize commonalities between courses and develop systems for optimizing facilities and equipment uses. Department Laboratory Maintenance and Supplies Procure hard to find materials. Make direct purchases. Evaluate and determine quality and suitability of materials. Issue, store, and inventory materials, supplies and equipment. Assist faculty and solve problems related to materials substitutions, costs, or new equipment using thorough knowledge of the discipline; evaluate and determine substitutions in emergencies. Ensure the stockroom and laboratories are clean and orderly. Adjust and calibrate technical equipment as needed. Repair or arrange for repair and overhaul of equipment including technical and science equipment. Act as a liaison with equipment technicians; communicate equipment needs or problems. Solve shipping issues (backorders, time sensitive requests, alternatives of discontinued items). Maintain records and prepare reports; maintain chemical inventories. Take inventory of equipment (Property Custodian) and accessory items and maintain the electronic inventory database. Conduct yearly audit of equipment and accessory items. Dispose of hazardous waste in a proper and safe manner following applicable policies and procedures. Ensure Safe Environment & Other Support Duties Support and follow university safety protocols. Handle, store, and dispose of chemical and biological hazardous waste in a safe and effective way. Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator. Serve as a member of the campus emergency response team and the NSME Safety Committee. Oversee student workers assisting in laboratories and stockroom. Support student-faculty research. Check out equipment and I-Clickers to students. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of (recent - within three years) experience providing instructional support services a related discipline, or in producing materials or repairing equipment in a chemistry discipline related area. OR: Equivalent two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for one year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for two years of the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Thorough knowledge and understanding of the suitability of materials for related instructional needs. Knowledge of principles of providing support services. Thorough knowledge of the common principles, methods, and techniques applicable to courses in biochemistry, organic and inorganic chemistry, general chemistry, cell biology, genetics, molecular biology. Thorough knowledge of the materials, supplies, and equipment and their uses related to the discipline. Ability to evaluate the materials and supplies used. Ability to learn to adjust and make minor repairs on scientific equipment. Ability to operate scientific or highly technical equipment related to different biology and chemistry courses and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Thorough knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste. • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: A Bachelor’s degree in chemistry or related discipline is preferred. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: HEAVY WORK - 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds. ENVIRONMENTAL FACTORS: Is around moving machinery. Is exposed to marked changes in temperature and/or humidity. Is exposed to dust, fumes, gases, or radiation, microwave. Works in confined quarters SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. (All Advisors and MPPS are limited). GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Texas Tech University Health Sciences Center
Lubbock, TX
IT Support Technician II Lubbock 37282BR Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Major/Essential Functions With close supervision by management and/or project leads: The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will collaborate with other departmental and school IT staff to achieve their needs within IT OP and procedures. Training in fundamental hardware and software support through education or experience. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861561 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b9a845fddfa80142aade43c24a857c7a
Apr 13, 2024
Full Time
IT Support Technician II Lubbock 37282BR Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Major/Essential Functions With close supervision by management and/or project leads: The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will collaborate with other departmental and school IT staff to achieve their needs within IT OP and procedures. Training in fundamental hardware and software support through education or experience. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861561 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b9a845fddfa80142aade43c24a857c7a
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Instructional Support Technician III Classification Instructional Support Technician III AutoReqId 537916 Department Physics Sub-Division College of Natural Science and Mathematics Salary Range Classification Range $4,812 - $8,348 per month (Hiring range depending on qualifications, not anticipated to exceed $4,812 - $5,696 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Natural Sciences and Mathematics (NSM) is one of eight colleges at Cal State Fullerton (CSUF) and contains five departments. The college offers through its departments and programs, baccalaureate degrees in all disciplines and master's degrees in biological science, chemistry, geology, physics, and mathematics. We seek an exceptional individual to join the Physics department as the Instructional Support Technician III. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Provides technical support to instructors and students in lower and upper division Physics and Astronomy laboratory courses including labs in Mechanics, Electricity, Optics, Modern Physics, Astronomy, and Advanced Upper Division Labs. Purchase, set up, calibrate, maintain, and repair Physics and Astronomy laboratory equipment. Plan, acquire, and distribute/deploy laboratory materials and equipment. Develop schedules for routine maintenance that minimizes downtime of equipment used in the Physics and Astronomy labs. Work with faculty and CSUF Environmental Health and Safety to assist in the development of standard operating procedures and ensuring compliance with appropriate safety and security procedures. Collaborate with faculty in the development of new or updated instructional offerings dependent on materials, supplies, and equipment support; assist or solve problems related to laboratory materials substitutions, costs, or new equipment acquisition. Maintain laboratory-use and safety records, prepare reports, plans, and schedules for laboratory-related activities; coordinate a variety of technical support activities involving services provided by others such as technical equipment repair. Purchase, maintain, repair computers and tablets for Physics and Astronomy laboratory as needed. Other duties as assigned. Essential Qualifications Four years of experience or the equivalent providing instructional support services, producing materials and supplies, or repairing equipment in a discipline related to the assigned area. Completion of two years of college from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience. Completion of four years of college or the equivalent from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for two years of the required experience. Knowledge of the principles, methods, and information related to performing support services related to the discipline. Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize, and schedule work. Ability to operate and repair technical and scientific equipment. Ability to coordinate support service to meet a comprehensive variety of needs. Ability to develop off-campus resources related to the discipline for obtaining materials or equipment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor's degree. Two or more years of experience in conducting or providing technical support for Physics and Astronomy experiments. Ability to set up, use, calibrate, troubleshoot and repair basic Physics and Astronomy lab equipment and supplies such as oscilloscopes, function generators, power supplies, Meters (Voltage, Amperage, and Wattage), and telescopes. Familiarity with the use of advanced Physics laboratory instruments such as but not limited to spectrum analyzers, data acquisition devices and/or computers. Familiarity with the commonly used Electrical Engineering lab materials and supplies such as resistors, capacitors, inductors, diodes, transistors, IC chips, and wire/cables. Competent in the troubleshooting and repair of analog and digital devices and equipment for Physics labs. Extremely familiar with the safety and security procedures for Physics labs. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 04 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 05, 2024
Job Title Instructional Support Technician III Classification Instructional Support Technician III AutoReqId 537916 Department Physics Sub-Division College of Natural Science and Mathematics Salary Range Classification Range $4,812 - $8,348 per month (Hiring range depending on qualifications, not anticipated to exceed $4,812 - $5,696 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Natural Sciences and Mathematics (NSM) is one of eight colleges at Cal State Fullerton (CSUF) and contains five departments. The college offers through its departments and programs, baccalaureate degrees in all disciplines and master's degrees in biological science, chemistry, geology, physics, and mathematics. We seek an exceptional individual to join the Physics department as the Instructional Support Technician III. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Provides technical support to instructors and students in lower and upper division Physics and Astronomy laboratory courses including labs in Mechanics, Electricity, Optics, Modern Physics, Astronomy, and Advanced Upper Division Labs. Purchase, set up, calibrate, maintain, and repair Physics and Astronomy laboratory equipment. Plan, acquire, and distribute/deploy laboratory materials and equipment. Develop schedules for routine maintenance that minimizes downtime of equipment used in the Physics and Astronomy labs. Work with faculty and CSUF Environmental Health and Safety to assist in the development of standard operating procedures and ensuring compliance with appropriate safety and security procedures. Collaborate with faculty in the development of new or updated instructional offerings dependent on materials, supplies, and equipment support; assist or solve problems related to laboratory materials substitutions, costs, or new equipment acquisition. Maintain laboratory-use and safety records, prepare reports, plans, and schedules for laboratory-related activities; coordinate a variety of technical support activities involving services provided by others such as technical equipment repair. Purchase, maintain, repair computers and tablets for Physics and Astronomy laboratory as needed. Other duties as assigned. Essential Qualifications Four years of experience or the equivalent providing instructional support services, producing materials and supplies, or repairing equipment in a discipline related to the assigned area. Completion of two years of college from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience. Completion of four years of college or the equivalent from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for two years of the required experience. Knowledge of the principles, methods, and information related to performing support services related to the discipline. Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize, and schedule work. Ability to operate and repair technical and scientific equipment. Ability to coordinate support service to meet a comprehensive variety of needs. Ability to develop off-campus resources related to the discipline for obtaining materials or equipment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor's degree. Two or more years of experience in conducting or providing technical support for Physics and Astronomy experiments. Ability to set up, use, calibrate, troubleshoot and repair basic Physics and Astronomy lab equipment and supplies such as oscilloscopes, function generators, power supplies, Meters (Voltage, Amperage, and Wattage), and telescopes. Familiarity with the use of advanced Physics laboratory instruments such as but not limited to spectrum analyzers, data acquisition devices and/or computers. Familiarity with the commonly used Electrical Engineering lab materials and supplies such as resistors, capacitors, inductors, diodes, transistors, IC chips, and wire/cables. Competent in the troubleshooting and repair of analog and digital devices and equipment for Physics labs. Extremely familiar with the safety and security procedures for Physics labs. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 04 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Instructional Support Technician II - 11/12 - Non-exempt Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,114 to $4,644* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. This is an 11-month position with the month of July off. Scheduling options include 11 months of work paid over a 12 month period. Priority Screening Date: February 26, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Dean of the College of Science and the work direction of the Chair of the Department of Mechatronics Engineering, the Laboratory Support Technician shall provide comprehensive services in support of laboratory courses within the Department of Mechatronics Engineering. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Prepare, set-up, and clean up materials for labs courses that include engineering and physics, and/or other related fields as needed. Document lab set-ups and organize materials for future labs. Work with faculty and staff to plan, coordinate, and troubleshoot lab activities. Proactively plan ahead to meet multiple deadlines and priorities. Accurately maintain existing inventories of lab materials, supplies, equipment, and chemicals. Organize materials and lab spaces in collaboration with other lab staff. Provide specifications for ordering laboratory materials, reagents, and lab and field equipment. Assist in scheduling and checkout of shared resources among multiple users. Troubleshoot, maintain, and perform minor repairs on specialized lab and field instrumentation, including computer interfaces for data collection. May interact with repair technicians from outside the department. Responsible for the purchase, installation, and maintenance of engineering laboratories Develop familiarity with safety aspects of all materials, equipment, and procedures used in engineering and science labs. Organize and update safety information for access by students, instructors, and staff. Prepare biological and chemical hazards for disposal as needed, acting in compliance with relevant regulations and guidelines. Share safety information with staff, faculty, and students. Design, fabrication and construction for unique, highly technical and prototype equipment or systems Provide training as necessary for faculty, staff, and students in the use of specialized instrumentation and protocols. Train student workers in safety aspects of specialized procedures. Develop protocols for equipment use. Train students in fabrication equipment such as 3D printers, CNC, lathes, among others. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of the principles of performing support services; knowledge of the principles, methods, and techniques related to the discipline and the curriculum; knowledge of the materials and supplies in the curriculum and the curriculum and their uses. Ability to: plan, organize, and schedule activities; ability to operate technical equipment related to the discipline; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. MINIMUM QUALIFICATIONS : Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience; OR the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. SPECIALIZED SKILLS : Ability to: adjust, trouble-shoot, and perform simple maintenance of scientific and engineering instrumentation; pay attention to detail and follow verbal and written instructions; work both independently and interdependently in a rapidly evolving setting; read and write at a level appropriate to the duties of the position; communicate verbally and in writing in a cooperative, professional, and tactful manner within a diverse team of students, faculty, and support staff. Use electronic and electrical test equipment, such as multimeters, oscilloscopes, and function generators. Skilled troubleshooting, repair, maintenance, calibration, and assembly of mechanical, pneumatic, hydraulic, and electro, mechanical instructional support equipment. Use fabrication equipment, such as CNC router, lathe, laser cutters, 3D printers, and welding. PREFERRED QUALIFICATIONS : Bachelor's degree or equivalent in Engineering, Engineering Technology, Industrial Automation, or related discipline with coursework in engineering, manufacturing, or closely related discipline with at least two (2) years of experience as a technician where duties included direct responsibility for preparing labs for college courses in engineering or closely related discipline. Experience operating, maintaining, and troubleshooting engineering equipment and lab instrumentation used in college-level courses. Experience handling chemicals and hazardous waste safely; specifying scientific supplies and equipment for procurement; and with the safe operation of hand and power tools. Experience with electronic equipment, pneumatics, machining tools, lathes, welding, CNC routers, mills, among other equipment. RSS or equivalent chemical inventory database and experience with tracking scientific supplies and equipment. Technical fluency in the use of Microsoft Office Professional, including with Excel and Access, or similar programs; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); CAD software, Oracle-PeopleSoft/Common Management System or equivalent student, HR and Financial information systems; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to controlled or hazardous substances; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ; and responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Position requires frequent movement; bending; climbing; reaching; standing; lifting objects up to 40 pounds; and applying force. Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. This position requires, but is not limited to, performing work indoors and outdoors in a variety of local weather conditions and environments. Must participate in all OSHA and University safety programs, as required, and follow all work safety guidelines. Involves working with chemicals; compressed gases; biological materials; glass and other sharps. Work involves use and maintenance of scientific equipment, risk of being exposed to fire, fumes, chemical and biological hazards, and electrical shock. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Instructional Support Technician II - 11/12 - Non-exempt Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,114 to $4,644* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. This is an 11-month position with the month of July off. Scheduling options include 11 months of work paid over a 12 month period. Priority Screening Date: February 26, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Dean of the College of Science and the work direction of the Chair of the Department of Mechatronics Engineering, the Laboratory Support Technician shall provide comprehensive services in support of laboratory courses within the Department of Mechatronics Engineering. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Prepare, set-up, and clean up materials for labs courses that include engineering and physics, and/or other related fields as needed. Document lab set-ups and organize materials for future labs. Work with faculty and staff to plan, coordinate, and troubleshoot lab activities. Proactively plan ahead to meet multiple deadlines and priorities. Accurately maintain existing inventories of lab materials, supplies, equipment, and chemicals. Organize materials and lab spaces in collaboration with other lab staff. Provide specifications for ordering laboratory materials, reagents, and lab and field equipment. Assist in scheduling and checkout of shared resources among multiple users. Troubleshoot, maintain, and perform minor repairs on specialized lab and field instrumentation, including computer interfaces for data collection. May interact with repair technicians from outside the department. Responsible for the purchase, installation, and maintenance of engineering laboratories Develop familiarity with safety aspects of all materials, equipment, and procedures used in engineering and science labs. Organize and update safety information for access by students, instructors, and staff. Prepare biological and chemical hazards for disposal as needed, acting in compliance with relevant regulations and guidelines. Share safety information with staff, faculty, and students. Design, fabrication and construction for unique, highly technical and prototype equipment or systems Provide training as necessary for faculty, staff, and students in the use of specialized instrumentation and protocols. Train student workers in safety aspects of specialized procedures. Develop protocols for equipment use. Train students in fabrication equipment such as 3D printers, CNC, lathes, among others. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of the principles of performing support services; knowledge of the principles, methods, and techniques related to the discipline and the curriculum; knowledge of the materials and supplies in the curriculum and the curriculum and their uses. Ability to: plan, organize, and schedule activities; ability to operate technical equipment related to the discipline; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. MINIMUM QUALIFICATIONS : Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience; OR the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. SPECIALIZED SKILLS : Ability to: adjust, trouble-shoot, and perform simple maintenance of scientific and engineering instrumentation; pay attention to detail and follow verbal and written instructions; work both independently and interdependently in a rapidly evolving setting; read and write at a level appropriate to the duties of the position; communicate verbally and in writing in a cooperative, professional, and tactful manner within a diverse team of students, faculty, and support staff. Use electronic and electrical test equipment, such as multimeters, oscilloscopes, and function generators. Skilled troubleshooting, repair, maintenance, calibration, and assembly of mechanical, pneumatic, hydraulic, and electro, mechanical instructional support equipment. Use fabrication equipment, such as CNC router, lathe, laser cutters, 3D printers, and welding. PREFERRED QUALIFICATIONS : Bachelor's degree or equivalent in Engineering, Engineering Technology, Industrial Automation, or related discipline with coursework in engineering, manufacturing, or closely related discipline with at least two (2) years of experience as a technician where duties included direct responsibility for preparing labs for college courses in engineering or closely related discipline. Experience operating, maintaining, and troubleshooting engineering equipment and lab instrumentation used in college-level courses. Experience handling chemicals and hazardous waste safely; specifying scientific supplies and equipment for procurement; and with the safe operation of hand and power tools. Experience with electronic equipment, pneumatics, machining tools, lathes, welding, CNC routers, mills, among other equipment. RSS or equivalent chemical inventory database and experience with tracking scientific supplies and equipment. Technical fluency in the use of Microsoft Office Professional, including with Excel and Access, or similar programs; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); CAD software, Oracle-PeopleSoft/Common Management System or equivalent student, HR and Financial information systems; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to controlled or hazardous substances; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ; and responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Position requires frequent movement; bending; climbing; reaching; standing; lifting objects up to 40 pounds; and applying force. Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. This position requires, but is not limited to, performing work indoors and outdoors in a variety of local weather conditions and environments. Must participate in all OSHA and University safety programs, as required, and follow all work safety guidelines. Involves working with chemicals; compressed gases; biological materials; glass and other sharps. Work involves use and maintenance of scientific equipment, risk of being exposed to fire, fumes, chemical and biological hazards, and electrical shock. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Instructional Support Technician II - Chemistry (Multiple Positions) Classification Title: Instructional Support Technician II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, March 12, 2024 @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Responsible for performing support services to the Chemistry Department's laboratory and research curriculum, including but not limited to: preparation of reagents, solutions, and unknowns, preparation of laboratory facilities prior to use, set up of equipment and supplies, fabrication of apparatus needed for class use or research projects, maintain inventory of chemicals and supplies, order materials as needed, collect and prepare hazardous waste for disposal, perform routine safety inspections and arrange for necessary maintenance. Ability to operate scientific instruments for classes as needed. Assist in proper maintenance and repair of small equipment, issue and receive chemicals, equipment and supplies. Position hours are 8 hours per day, variable between 7 am and 9 pm depending upon department scheduling to meet class needs. Position requires someone who can work as a member of a team, and can be diplomatic in high pressure situations. May be required to wear a respirator. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $4,389 per month - $4,583 per month, commensurate with education, experience, skills, and training. CSU Classification Salary Range : $4,389 per month - $7,617 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : 8:00 a.m. - 5:00 p.m. Hours may vary depending on operational needs. Department Information The Department of Chemistry at Sacramento State offers an American Chemical Society approved BS Chemistry degree, a BS Biochemistry degree, BA degrees with concentrations in biochemistry and forensics, and master’s degrees in chemistry, including a biochemistry concentration. The department is undergoing rapid growth and currently has over 400 majors. Our degree programs include a strong focus on instrumentation and hands-on experiences. We place a high value on faculty mentored research for undergraduates and graduate students. Our graduates obtain industry and government jobs in chemistry, biochemistry, and biotechnology; complete MS/PhD programs in all areas of chemistry; complete professional health degrees in medicine, pharmacy, dentistry, and optometry; and teach in high schools/community colleges in the Sacramento region. For additional information about the Department of Chemistry, please visit www.csus.edu/chem . Minimum Qualifications Knowledges and Abilities: Knowledge of the principles of performing support services for lower and upper division chemistry courses; knowledge of the principles, methods, and techniques related to chemistry laboratory courses; knowledge of the materials and supplies in chemistry laboratory courses and their uses. Ability to plan, organize, and schedule activities; ability to operate technical equipment used in chemistry laboratories; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. Experience: Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. or Equivalent to two years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience Required Qualifications Knowledge of the principles of performing support services for lower and upper division chemistry courses. Knowledge of the principles, methods, and techniques related to chemistry laboratory courses. Knowledge of the materials and supplies in chemistry laboratory courses and their uses. Knowledge of laboratory safety, chemical hazards, incompatibilities, chemical storage and handling requirements, chemical waste collection and disposal. Knowledgeable about safe handling of gases, coolants and cryogens. Ability to use equipment related to chemistry lab equipment. Ability to maintain records and inventory control. Ability to adjust and perform simple maintenance of technical and scientific equipment. Ability to adhere to and help enforce department safety standards. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. Ability to work independently; possess self-direction skills to be able to proactively organize work; set priorities; anticipate setbacks; and follow through on the position responsibilities. Team oriented; ability to work in a team-oriented environment and cooperative as a member of the department and organization toward the achievement of its mission and goals. Possess good communication and interpersonal skills to interact and communicate effectively with all levels of staff and external constituencies, both verbally and in writing. Ability to use a variety of current computer software programs including but not limited to Explorer, Outlook, Word and Excel. Ability to lift occasionally move, lift, carry, or position supplies, equipment and or materials up to 50lbds. Ability to work various hours as needed. Ability to wear appropriate PPE. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check. Preferred Qualifications Bachelor degree in chemistry or related field preferred with at least 24 semester or 36 quarter units in chemistry Three years of experience providing instructional support services in chemistry courses. Ability to assemble scientific glassware. Documents Needed to Apply Resume and cover letter. Failure to upload these documents into the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Instructional Support Technician II - Chemistry (Multiple Positions) Classification Title: Instructional Support Technician II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, March 12, 2024 @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Responsible for performing support services to the Chemistry Department's laboratory and research curriculum, including but not limited to: preparation of reagents, solutions, and unknowns, preparation of laboratory facilities prior to use, set up of equipment and supplies, fabrication of apparatus needed for class use or research projects, maintain inventory of chemicals and supplies, order materials as needed, collect and prepare hazardous waste for disposal, perform routine safety inspections and arrange for necessary maintenance. Ability to operate scientific instruments for classes as needed. Assist in proper maintenance and repair of small equipment, issue and receive chemicals, equipment and supplies. Position hours are 8 hours per day, variable between 7 am and 9 pm depending upon department scheduling to meet class needs. Position requires someone who can work as a member of a team, and can be diplomatic in high pressure situations. May be required to wear a respirator. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $4,389 per month - $4,583 per month, commensurate with education, experience, skills, and training. CSU Classification Salary Range : $4,389 per month - $7,617 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : 8:00 a.m. - 5:00 p.m. Hours may vary depending on operational needs. Department Information The Department of Chemistry at Sacramento State offers an American Chemical Society approved BS Chemistry degree, a BS Biochemistry degree, BA degrees with concentrations in biochemistry and forensics, and master’s degrees in chemistry, including a biochemistry concentration. The department is undergoing rapid growth and currently has over 400 majors. Our degree programs include a strong focus on instrumentation and hands-on experiences. We place a high value on faculty mentored research for undergraduates and graduate students. Our graduates obtain industry and government jobs in chemistry, biochemistry, and biotechnology; complete MS/PhD programs in all areas of chemistry; complete professional health degrees in medicine, pharmacy, dentistry, and optometry; and teach in high schools/community colleges in the Sacramento region. For additional information about the Department of Chemistry, please visit www.csus.edu/chem . Minimum Qualifications Knowledges and Abilities: Knowledge of the principles of performing support services for lower and upper division chemistry courses; knowledge of the principles, methods, and techniques related to chemistry laboratory courses; knowledge of the materials and supplies in chemistry laboratory courses and their uses. Ability to plan, organize, and schedule activities; ability to operate technical equipment used in chemistry laboratories; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. Experience: Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. or Equivalent to two years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience Required Qualifications Knowledge of the principles of performing support services for lower and upper division chemistry courses. Knowledge of the principles, methods, and techniques related to chemistry laboratory courses. Knowledge of the materials and supplies in chemistry laboratory courses and their uses. Knowledge of laboratory safety, chemical hazards, incompatibilities, chemical storage and handling requirements, chemical waste collection and disposal. Knowledgeable about safe handling of gases, coolants and cryogens. Ability to use equipment related to chemistry lab equipment. Ability to maintain records and inventory control. Ability to adjust and perform simple maintenance of technical and scientific equipment. Ability to adhere to and help enforce department safety standards. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. Ability to work independently; possess self-direction skills to be able to proactively organize work; set priorities; anticipate setbacks; and follow through on the position responsibilities. Team oriented; ability to work in a team-oriented environment and cooperative as a member of the department and organization toward the achievement of its mission and goals. Possess good communication and interpersonal skills to interact and communicate effectively with all levels of staff and external constituencies, both verbally and in writing. Ability to use a variety of current computer software programs including but not limited to Explorer, Outlook, Word and Excel. Ability to lift occasionally move, lift, carry, or position supplies, equipment and or materials up to 50lbds. Ability to work various hours as needed. Ability to wear appropriate PPE. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check. Preferred Qualifications Bachelor degree in chemistry or related field preferred with at least 24 semester or 36 quarter units in chemistry Three years of experience providing instructional support services in chemistry courses. Ability to assemble scientific glassware. Documents Needed to Apply Resume and cover letter. Failure to upload these documents into the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Stockroom Support Technician prepares materials and equipment for academic teaching laboratories, organizes equipment needs, updates materials, record keeps, follows safety protocols, and assists other faculty, staff, students, and student assistants. The incumbent works alone or with a team to prepare materials, including gases, liquids, solutions and solids, glassware, and other technical equipment while following all applicable safety rules, chemical hygiene, and other standards. Distributes materials and equipment to and from laboratories, staffs the stockroom window, and aids research students and faculty with requests for research support, identifying equipment and material needs. Maintains and repairs simple lab equipment needed for student laboratories, maintains supply and equipment inventories, and collaborates with asset management to relocate or remove unused equipment. Develops new instructional materials, runs experiments as pilots, improves student experiments as necessary and as directed, introduces new methods, edits student laboratory manuals, and produces instructional videos. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/nd0itir7m4d3dihkrz2x2smhgnuqh0yu Qualifications Equivalent to two (2) years of experience providing instructional support services for a Chemistry or Biochemistry unit or related discipline acting as a student assistant, or in producing materials or supplies related to the discipline preferred - OR Equivalent to an AA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience - OR Equivalent to a BA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for the experience. [NOTE: Number of units and courses must be included on resume if using education substitution]. Bachelor’s degree in chemistry or biochemistry preferred. Experience in academic laboratory preparation and with handling chemical substances, including hazardous materials, preferred. Knowledge, Skills, & Abilities Knowledge of: principles of providing support services; the common principles, methods, and techniques related to the discipline; the materials, supplies and equipment and their uses related to the discipline. Ability and specialized skills to evaluate the materials and supplies used; learn to adjust and make minor repairs on scientific equipment; operate scientific or highly technical equipment and to interpret results; plan activities and prepare schedules; use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to: work with attention to detail; exercise good judgment; recognize and solve problems; communicate effectively both orally and in writing; provide good customer service; establish and maintain cooperative working relationships with others; work both independently and as a team. Extensive knowledge of: general laboratory methods, procedures, chemical properties, nomenclature, basic equipment and glassware, common calculations to prepare materials for laboratories. Demonstrated chemical handling, waste handling, and record keeping abilities. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Instructional Support Technician I / 1615 / 1 The anticipated HIRING RANGE: $4006 - $4100 per month, dependent upon qualifications and experience. The salary range for this classification is: $4006 - $6951 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. No content is listed in the posting regarding telecommuting General Information Applications received through March 7, 2024 will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Stockroom Support Technician prepares materials and equipment for academic teaching laboratories, organizes equipment needs, updates materials, record keeps, follows safety protocols, and assists other faculty, staff, students, and student assistants. The incumbent works alone or with a team to prepare materials, including gases, liquids, solutions and solids, glassware, and other technical equipment while following all applicable safety rules, chemical hygiene, and other standards. Distributes materials and equipment to and from laboratories, staffs the stockroom window, and aids research students and faculty with requests for research support, identifying equipment and material needs. Maintains and repairs simple lab equipment needed for student laboratories, maintains supply and equipment inventories, and collaborates with asset management to relocate or remove unused equipment. Develops new instructional materials, runs experiments as pilots, improves student experiments as necessary and as directed, introduces new methods, edits student laboratory manuals, and produces instructional videos. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/nd0itir7m4d3dihkrz2x2smhgnuqh0yu Qualifications Equivalent to two (2) years of experience providing instructional support services for a Chemistry or Biochemistry unit or related discipline acting as a student assistant, or in producing materials or supplies related to the discipline preferred - OR Equivalent to an AA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience - OR Equivalent to a BA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for the experience. [NOTE: Number of units and courses must be included on resume if using education substitution]. Bachelor’s degree in chemistry or biochemistry preferred. Experience in academic laboratory preparation and with handling chemical substances, including hazardous materials, preferred. Knowledge, Skills, & Abilities Knowledge of: principles of providing support services; the common principles, methods, and techniques related to the discipline; the materials, supplies and equipment and their uses related to the discipline. Ability and specialized skills to evaluate the materials and supplies used; learn to adjust and make minor repairs on scientific equipment; operate scientific or highly technical equipment and to interpret results; plan activities and prepare schedules; use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to: work with attention to detail; exercise good judgment; recognize and solve problems; communicate effectively both orally and in writing; provide good customer service; establish and maintain cooperative working relationships with others; work both independently and as a team. Extensive knowledge of: general laboratory methods, procedures, chemical properties, nomenclature, basic equipment and glassware, common calculations to prepare materials for laboratories. Demonstrated chemical handling, waste handling, and record keeping abilities. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Instructional Support Technician I / 1615 / 1 The anticipated HIRING RANGE: $4006 - $4100 per month, dependent upon qualifications and experience. The salary range for this classification is: $4006 - $6951 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. No content is listed in the posting regarding telecommuting General Information Applications received through March 7, 2024 will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 12, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
State of Missouri
St. Charles, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apr 12, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mar 30, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mar 28, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Mar 26, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan. Why you'll love this position: A position at this level provides support for technical issues. Answers questions and provides information, advice, and instruction to clients on issues varying from simple to moderate complexity. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of standards and protocols. May be responsible for user provisioning functions. Escalates issues to a higher level of support as warranted and within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting . ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. What you'll do: All you need for success: Knowledge and understanding of office automation, office systems operating environments, and/or communication devices. Ability to communicate with clients and staff in a professional and user-friendly manner. Ability to document issues and follow technical instructions. Ability to prioritize and handle multiple priorities simultaneously. Ability to identify and resolve information technology issues. Ability to travel, operate a motor vehicle, and maintain a valid vehicle operator's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
State of Missouri
Jefferson City, Missouri, United States
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Apr 06, 2024
Full Time
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Springfield, Missouri, United States
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Apr 03, 2024
Full Time
Job Title: Computer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $40,329.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Other key responsibilities include: Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization's computing environment Desired skills and knowledge: Physical ability to perform the job include carrying, standing, and lifting computer equipment. Ability to communicate ideas effectively, orally and in writing; ability to proofread and edit documents. Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Knowledge of Cisco routers, switches and Polycom video conferencing equipment Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. CLASSIFICATION TITLE: Instructional Support Technician I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,815 - $4,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,815 - $6,620 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering. DUTIES & RESPONSIBILITIES: Physics and Engineering Laboratory Course Support Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment. Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses. Oversee and/or assist in the removal of equipment after the laboratory session. Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research. Assist with the preparation of materials and equipment for specific instructional projects. Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization. Oversee student assistants. Physics and Engineering Laboratory Maintenance and Supplies Ensure that equipment and supply storage and laboratories are clean and orderly. Adjust and calibrate technical equipment (if possible). Communicate equipment needs or problems when repairs are required. Procure materials, supplies, and equipment as needed. Issue and monitor use of materials, supplies, and equipment. Maintain inventories of supplies and equipment. Take inventory of equipment and accessory items and maintain the electronic inventory database. Conduct annual audit of equipment and accessory items. Ensure Safe Environment Support and follow university safety protocols. Collaborate with the NSME Safety Officer. Serve as a member of the campus emergency response team and the NSME Safety Committee. Establish protocols for safe and effective use of equipment and monitor safety conditions. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline. OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment. Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment. Ability to independently locate parts and system information. Working understanding of physics and engineering as utilized in scientific laboratories and instruments. Knowledge of the materials and supplies related to the curriculum, their characteristics and uses. Understanding of health and safety issues related to scientific instrument and equipment operation. Knowledge of principles of providing support services. Ability to evaluate the materials and supplies used. Ability to operate scientific or highly technical equipment and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree in physics, engineering, or related discipline. Knowledge of transformers, motors, generators, and other technical machinery. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 12 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. CLASSIFICATION TITLE: Instructional Support Technician I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,815 - $4,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,815 - $6,620 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering. DUTIES & RESPONSIBILITIES: Physics and Engineering Laboratory Course Support Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment. Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses. Oversee and/or assist in the removal of equipment after the laboratory session. Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research. Assist with the preparation of materials and equipment for specific instructional projects. Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization. Oversee student assistants. Physics and Engineering Laboratory Maintenance and Supplies Ensure that equipment and supply storage and laboratories are clean and orderly. Adjust and calibrate technical equipment (if possible). Communicate equipment needs or problems when repairs are required. Procure materials, supplies, and equipment as needed. Issue and monitor use of materials, supplies, and equipment. Maintain inventories of supplies and equipment. Take inventory of equipment and accessory items and maintain the electronic inventory database. Conduct annual audit of equipment and accessory items. Ensure Safe Environment Support and follow university safety protocols. Collaborate with the NSME Safety Officer. Serve as a member of the campus emergency response team and the NSME Safety Committee. Establish protocols for safe and effective use of equipment and monitor safety conditions. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline. OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment. Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment. Ability to independently locate parts and system information. Working understanding of physics and engineering as utilized in scientific laboratories and instruments. Knowledge of the materials and supplies related to the curriculum, their characteristics and uses. Understanding of health and safety issues related to scientific instrument and equipment operation. Knowledge of principles of providing support services. Ability to evaluate the materials and supplies used. Ability to operate scientific or highly technical equipment and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree in physics, engineering, or related discipline. Knowledge of transformers, motors, generators, and other technical machinery. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 12 2023 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: 4/23/24 Salary Range: $47,133 - $62,880 General Summary The person filling this position will offer weekly standard operating hours and on-call and after hours support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems. Resolve computer problems and give guidance on appropriate action/solutions. This person will be the primary person responsible to managing and maintaining the infrastructure for the office, which includes: • Desktop support or related experience • Messaging Platform experience • Expertise in Active Directory • Proficiency in GPO - Group Policy Objects • Networking experience highly desired • Microsoft Windows Server experience desired Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals -Multi-platform experience (Windows, Mac and Linux) -Solid experience with SaaS applications • Troubleshoot and support patching • Arrange hardware repairs with the appropriate vendors • Provide computer desktop support in accordance with established policies and procedures Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals • Interface regularly and effectively with ticket submitters • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems • Resolve technical incidents, service requests; provide guidance on appropriate action/solutions • This position will be the primary person responsible to manage and maintain the infrastructure for the office • Troubleshoot and resolve daily technical issues Required Knowledge, Skills, and Abilities • Working knowledge of office automation products and computer peripherals, like printers and scanners • 5 + Experience with monitoring solutions, ticketing systems, change management • 5 + Experience customizing and packaging software scripts and or applications. • 5 + Expertise in managing devices in an Active Directory environment • 5 + years experience in coordination and communication of hardware repairs with the appropriate vendors. Provide on-site ad remote computer desktop support in accordance with established policies and procedures. Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Interface regularly and effectively with ticket submitters. • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities Additional Requirements Messaging Platform experience Expertise in Active Directory Proficiency in GPO - Group Policy Objects Certification or certifiable knowledge of Microsoft Windows operation systems and applications, Intune and all aspects of windows Security to include any subsequent releases/upgrades to include Windows Defender and Anti-virus. Required Experience and Skills: - Ability to troubleshoot hardware and software problems related to desktop/laptop computers, scanners, PDAs, desktop video/video teleconference systems projectors, and printers. - Working knowledge and understanding of TCP/IP network environment. - Knowledge and understanding of Active Directory environment and Group Policy Objects (GPO). - Experience to identify problems and resolve hardware and software malfunctions. - Ability to analyze, diagnose, recommend, and implement solutions for hardware and software problems. - Experience and knowledge in Work Order/Incident Ticket Tracking Systems, Microsoft operating systems current and future, SCCM, and Microsoft applications current and future. - Ability to learn COA Information Operations/COA Distribution unique PC configurations. - Knowledge of and experience with installation, configuration, and the ability to learn COA Information Operations/COA unique applications and programs Qualifications - External Minimum Qualifications - Education and Experience Bachelor’s degree in Computer Information Systems and/or Information Technology, with at least five years of Desktop Support or related experience. In addition to experience supporting technical staff on: Mac hardware and software support running recent macOS versions 2 + years’ Experience with Remote Desktop applications Windows hardware and software running Windows 10 and Linux clients Basic networking understanding (DHCP, DNS, IP addresses and subnets) Intermediate experience in Technologies: Active Directory, DHCP, DNS/DDNS, WINS, POP, SMTP, PPTP, L2TP, TCP/IP, VLAN, SNMP, RPC/HTTP, firewall configuration, NAS, SAN Advanced knowledge of Group Policy (Equivalent professional experience may be considered for substitution for the required degree) Preferred Education & Experience Master’s degree in Computer Information Systems and/or Information Technology (Equivalent professional experience may be considered for substitution for the required degree) Licensures and Certifications A+ Certification N + Certification
Apr 10, 2024
Full Time
Posting Expires: 4/23/24 Salary Range: $47,133 - $62,880 General Summary The person filling this position will offer weekly standard operating hours and on-call and after hours support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems. Resolve computer problems and give guidance on appropriate action/solutions. This person will be the primary person responsible to managing and maintaining the infrastructure for the office, which includes: • Desktop support or related experience • Messaging Platform experience • Expertise in Active Directory • Proficiency in GPO - Group Policy Objects • Networking experience highly desired • Microsoft Windows Server experience desired Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals -Multi-platform experience (Windows, Mac and Linux) -Solid experience with SaaS applications • Troubleshoot and support patching • Arrange hardware repairs with the appropriate vendors • Provide computer desktop support in accordance with established policies and procedures Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals • Interface regularly and effectively with ticket submitters • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems • Resolve technical incidents, service requests; provide guidance on appropriate action/solutions • This position will be the primary person responsible to manage and maintain the infrastructure for the office • Troubleshoot and resolve daily technical issues Required Knowledge, Skills, and Abilities • Working knowledge of office automation products and computer peripherals, like printers and scanners • 5 + Experience with monitoring solutions, ticketing systems, change management • 5 + Experience customizing and packaging software scripts and or applications. • 5 + Expertise in managing devices in an Active Directory environment • 5 + years experience in coordination and communication of hardware repairs with the appropriate vendors. Provide on-site ad remote computer desktop support in accordance with established policies and procedures. Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Interface regularly and effectively with ticket submitters. • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities Additional Requirements Messaging Platform experience Expertise in Active Directory Proficiency in GPO - Group Policy Objects Certification or certifiable knowledge of Microsoft Windows operation systems and applications, Intune and all aspects of windows Security to include any subsequent releases/upgrades to include Windows Defender and Anti-virus. Required Experience and Skills: - Ability to troubleshoot hardware and software problems related to desktop/laptop computers, scanners, PDAs, desktop video/video teleconference systems projectors, and printers. - Working knowledge and understanding of TCP/IP network environment. - Knowledge and understanding of Active Directory environment and Group Policy Objects (GPO). - Experience to identify problems and resolve hardware and software malfunctions. - Ability to analyze, diagnose, recommend, and implement solutions for hardware and software problems. - Experience and knowledge in Work Order/Incident Ticket Tracking Systems, Microsoft operating systems current and future, SCCM, and Microsoft applications current and future. - Ability to learn COA Information Operations/COA Distribution unique PC configurations. - Knowledge of and experience with installation, configuration, and the ability to learn COA Information Operations/COA unique applications and programs Qualifications - External Minimum Qualifications - Education and Experience Bachelor’s degree in Computer Information Systems and/or Information Technology, with at least five years of Desktop Support or related experience. In addition to experience supporting technical staff on: Mac hardware and software support running recent macOS versions 2 + years’ Experience with Remote Desktop applications Windows hardware and software running Windows 10 and Linux clients Basic networking understanding (DHCP, DNS, IP addresses and subnets) Intermediate experience in Technologies: Active Directory, DHCP, DNS/DDNS, WINS, POP, SMTP, PPTP, L2TP, TCP/IP, VLAN, SNMP, RPC/HTTP, firewall configuration, NAS, SAN Advanced knowledge of Group Policy (Equivalent professional experience may be considered for substitution for the required degree) Preferred Education & Experience Master’s degree in Computer Information Systems and/or Information Technology (Equivalent professional experience may be considered for substitution for the required degree) Licensures and Certifications A+ Certification N + Certification
State of Missouri
Jefferson City, Missouri, United States
Job Location: This position will be located at 101 N Chestnut St., Jefferson City MO Why you'll love this position: Come join our team and Missouri State Public Health Laboratory (MSPHL)! We are seeking individuals who have a growing interest in public health science or natural scientific curiosity. This Senior Public Health Laboratory Scientist (SPHLS) is at the core of MSPHL success by delivering surveillance and diagnostic tools, assisting scientists in preparing specimen, and reporting health results. The SPHLS day to day work will include direct supervision of three Laboratory Support Assistants (LSAs) which involves coordinating the day to day responsibilities, facilitating cross-training and development of SPHLS and LSAs across all divisions of MSPHL, and coaching and assisting with professional development of all team members under their supervision according to their needs or feedback as well as the needs of the unit. If you are committed to high quality work and enjoy a challenging, fast-paced, and progressive environment you will be successful at this position. What you'll do: Direct supervision of three Laboratory Support Assistants which involves coordinating the day to day responsibilities, Facilitate Cross-training and development of SPHLS and LSAs across all divisions of MSPHL, and coaching and assisting with professional development of all team members under their supervision according to their needs or feedback as well as the needs of the unit. Pursue required training hours per the Leadership Development Rule including training that covers technical topics, coaching/mentoring skills and leadership, while being involved with laboratory committees to represent the perspective of Central Accessioning, stay informed of topics that may affect the CA team and grow in their knowledge. Assist the Unit Manger in developing future areas for expansion of the Central Accessioning Team by training Central Accessioning team members to perform all job functions in compliance with CLIA regulation. Provide technical expertise and safety guidelines that can assist in the development and implementation of Central Accessioning Team job, aids compliance with MSPHL quality assurance and safety plans. Reviews expenditures for compliance and fund dispersal of grants, and manage team budget and supply procurement with oversight by Unit Manager Continuously review, improve, and implement laboratory accessioning processes to facilitate rapid laboratory testing and result reporting. Labeling and assigning analytical test within LIMS, while being a first line defense on sample integrity and deciding if the sample can be accepted or rejected, while receiving and processing of samples arriving at laboratory. This includes review of test request forms accompanying the sample to ensure data quality and follow up as needed. Assist other MSPHL units as needed this will include performing pre-analytical processes on samples such as centrifuging, grinding soil, paint and food, acid neutralization, etc. All you need for success: Minimum Qualifications Two or more years experience as a Public Health Laboratory Scientist with the Missouri Uniform Classification and Pay System. A Bachelor's degree from an accredited college or university in Chemistry, Biology, Medical Laboratory Technology, natural sciences, or a closely related field; and four or more years of professional experience as a Chemist, Microbiologist, Medical Technologist, Veterinarian, Forensic Scientist, or a closely related area. (Earned graduate credit hours from an accredited college or university in the specified areas or in Public Health or Public Administration may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned graduate credit hours for one year of experience. If you have questions about this position please contact: Ryan Bernard, Ryan.Bernard@health.mo.gov , 573-751-6612
Apr 24, 2024
Full Time
Job Location: This position will be located at 101 N Chestnut St., Jefferson City MO Why you'll love this position: Come join our team and Missouri State Public Health Laboratory (MSPHL)! We are seeking individuals who have a growing interest in public health science or natural scientific curiosity. This Senior Public Health Laboratory Scientist (SPHLS) is at the core of MSPHL success by delivering surveillance and diagnostic tools, assisting scientists in preparing specimen, and reporting health results. The SPHLS day to day work will include direct supervision of three Laboratory Support Assistants (LSAs) which involves coordinating the day to day responsibilities, facilitating cross-training and development of SPHLS and LSAs across all divisions of MSPHL, and coaching and assisting with professional development of all team members under their supervision according to their needs or feedback as well as the needs of the unit. If you are committed to high quality work and enjoy a challenging, fast-paced, and progressive environment you will be successful at this position. What you'll do: Direct supervision of three Laboratory Support Assistants which involves coordinating the day to day responsibilities, Facilitate Cross-training and development of SPHLS and LSAs across all divisions of MSPHL, and coaching and assisting with professional development of all team members under their supervision according to their needs or feedback as well as the needs of the unit. Pursue required training hours per the Leadership Development Rule including training that covers technical topics, coaching/mentoring skills and leadership, while being involved with laboratory committees to represent the perspective of Central Accessioning, stay informed of topics that may affect the CA team and grow in their knowledge. Assist the Unit Manger in developing future areas for expansion of the Central Accessioning Team by training Central Accessioning team members to perform all job functions in compliance with CLIA regulation. Provide technical expertise and safety guidelines that can assist in the development and implementation of Central Accessioning Team job, aids compliance with MSPHL quality assurance and safety plans. Reviews expenditures for compliance and fund dispersal of grants, and manage team budget and supply procurement with oversight by Unit Manager Continuously review, improve, and implement laboratory accessioning processes to facilitate rapid laboratory testing and result reporting. Labeling and assigning analytical test within LIMS, while being a first line defense on sample integrity and deciding if the sample can be accepted or rejected, while receiving and processing of samples arriving at laboratory. This includes review of test request forms accompanying the sample to ensure data quality and follow up as needed. Assist other MSPHL units as needed this will include performing pre-analytical processes on samples such as centrifuging, grinding soil, paint and food, acid neutralization, etc. All you need for success: Minimum Qualifications Two or more years experience as a Public Health Laboratory Scientist with the Missouri Uniform Classification and Pay System. A Bachelor's degree from an accredited college or university in Chemistry, Biology, Medical Laboratory Technology, natural sciences, or a closely related field; and four or more years of professional experience as a Chemist, Microbiologist, Medical Technologist, Veterinarian, Forensic Scientist, or a closely related area. (Earned graduate credit hours from an accredited college or university in the specified areas or in Public Health or Public Administration may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned graduate credit hours for one year of experience. If you have questions about this position please contact: Ryan Bernard, Ryan.Bernard@health.mo.gov , 573-751-6612
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. U nder direction, performs a variety of information services functions for general hardware and software problems associated with the City's micro computers and peripheral equipment. Essential Functions Include But Are Not Limited To Installs and configures new hardware equipment, new software applications and software upgrades. Troubleshoots and repairs microcomputer hardware, software, mobile devices and associated peripheral equipment using the IT Support Request system to document, prioritize, and track requests. Repairs and upgrades PC hardware and software. Troubleshoots mobile devices, printers and scanners. Relocates computers and related equipment within the city departments. Updates inventory database of equipment. Uses excellent customer service skills and effectively communicates with customers both verbally and in writing. Performs other related functions as assigned. Minimum Qualifications Two years experience in micro computer related system installation and support in an MS Windows environment or any combination of experience and training which provides the following knowledge and abilities: Knowledge of: Principles and techniques of micro computer system characteristics and limitations, including installation and operational knowledge of the current and recent versions of standard desktop applications including Microsoft operating systems, Microsoft Office suites, Mobile Devices, web browsers, VOIP phones and the operation principles of LAN and WAN networking topologies and data communications; network connectivity. Ability to: Evaluate, determine and carry out a course of action to maintain and/or repair a microcomputer system or associated equipment to fully or higher level of operation capability; communicate and interface with users on a non-technical level to troubleshoot and offer solutions to their computer problems; distinguish between hardware and software errors; demonstrate proper judgment when referring appropriate service call problems to the hardware maintenance vendor and when to employ resources to provide software solutions; support client-side connectivity to networks in direct connect mode and in remote access mode; to learn to support and service new technologies on a constantly recurring time cycle. SPECIAL REQUIREMENT: Must possess and keep current a valid California Class C Drivers License. SPECIAL WORKING CONDITIONS: Must be able to observe visual displays and directly respond to audio warning indicators, and be able to lift and transport loads up to 60 pounds. Work requires extended periods of sitting and of keyboarding, reaching stooping, pushing, pulling, manual dexterity, clear speech and visual and hearing acuity. May require flexible work schedules including early morning, weekends, evening hours. Work is performed in an office setting with frequent interruptions, multiple priorities and deadlines, inquires, and peak workloads. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination ( Tentatively scheduled for May 7, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 4/23/2024 11:59 PM Pacific
Apr 10, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. U nder direction, performs a variety of information services functions for general hardware and software problems associated with the City's micro computers and peripheral equipment. Essential Functions Include But Are Not Limited To Installs and configures new hardware equipment, new software applications and software upgrades. Troubleshoots and repairs microcomputer hardware, software, mobile devices and associated peripheral equipment using the IT Support Request system to document, prioritize, and track requests. Repairs and upgrades PC hardware and software. Troubleshoots mobile devices, printers and scanners. Relocates computers and related equipment within the city departments. Updates inventory database of equipment. Uses excellent customer service skills and effectively communicates with customers both verbally and in writing. Performs other related functions as assigned. Minimum Qualifications Two years experience in micro computer related system installation and support in an MS Windows environment or any combination of experience and training which provides the following knowledge and abilities: Knowledge of: Principles and techniques of micro computer system characteristics and limitations, including installation and operational knowledge of the current and recent versions of standard desktop applications including Microsoft operating systems, Microsoft Office suites, Mobile Devices, web browsers, VOIP phones and the operation principles of LAN and WAN networking topologies and data communications; network connectivity. Ability to: Evaluate, determine and carry out a course of action to maintain and/or repair a microcomputer system or associated equipment to fully or higher level of operation capability; communicate and interface with users on a non-technical level to troubleshoot and offer solutions to their computer problems; distinguish between hardware and software errors; demonstrate proper judgment when referring appropriate service call problems to the hardware maintenance vendor and when to employ resources to provide software solutions; support client-side connectivity to networks in direct connect mode and in remote access mode; to learn to support and service new technologies on a constantly recurring time cycle. SPECIAL REQUIREMENT: Must possess and keep current a valid California Class C Drivers License. SPECIAL WORKING CONDITIONS: Must be able to observe visual displays and directly respond to audio warning indicators, and be able to lift and transport loads up to 60 pounds. Work requires extended periods of sitting and of keyboarding, reaching stooping, pushing, pulling, manual dexterity, clear speech and visual and hearing acuity. May require flexible work schedules including early morning, weekends, evening hours. Work is performed in an office setting with frequent interruptions, multiple priorities and deadlines, inquires, and peak workloads. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination ( Tentatively scheduled for May 7, 2024 ) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 4/23/2024 11:59 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The administrative technician will work closely with the department’s administrative analyst to support the department’s safety program. The tasks assigned to this position will include, but are not limited to, tracking safety training completions, assisting with updates to training plans, supporting training setup and take down, scheduling trainings, management of agendas and taking meeting minutes, and tracking vendor invoices. IDEAL CANDIDATE STATEMENT The ideal candidate for this position is someone with who is self-motivated, detail oriented, works well within a team, and has strong customer service skills. Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets. DISTINGUISHING CHARACTERISTICS This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher-level administrative, analytical, or managerial staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies. Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets. Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public. Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements. Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files. Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Basic principles of technical and statistical report preparation. Basic principles and practices of research and statistical methods. Modern office practices, procedures, and equipment. Record keeping and reporting practices. Basic principles and techniques of personnel, budget and purchasing. Basic techniques of project and program management. Skill in: Providing customer service, including dealing with people in sensitive situations and problem resolution. Use of computers and computer applications and software. Ability to: Communicate clearly and concisely, both orally and in writing. Collect, compile, organize, analyze, and interpret data. Understand, interpret, and apply rules, regulations, laws, and ordinances. Establish and maintain cooperative relationships with those contacted in the course of work. Follow oral and written instructions. EXPERIENCE AND EDUCATION Experience: Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work. Substitution: Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver's License: Possession of a valid California Class C Driver's License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The administrative technician will work closely with the department’s administrative analyst to support the department’s safety program. The tasks assigned to this position will include, but are not limited to, tracking safety training completions, assisting with updates to training plans, supporting training setup and take down, scheduling trainings, management of agendas and taking meeting minutes, and tracking vendor invoices. IDEAL CANDIDATE STATEMENT The ideal candidate for this position is someone with who is self-motivated, detail oriented, works well within a team, and has strong customer service skills. Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets. DISTINGUISHING CHARACTERISTICS This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher-level administrative, analytical, or managerial staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies. Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets. Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public. Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements. Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files. Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Basic principles of technical and statistical report preparation. Basic principles and practices of research and statistical methods. Modern office practices, procedures, and equipment. Record keeping and reporting practices. Basic principles and techniques of personnel, budget and purchasing. Basic techniques of project and program management. Skill in: Providing customer service, including dealing with people in sensitive situations and problem resolution. Use of computers and computer applications and software. Ability to: Communicate clearly and concisely, both orally and in writing. Collect, compile, organize, analyze, and interpret data. Understand, interpret, and apply rules, regulations, laws, and ordinances. Establish and maintain cooperative relationships with those contacted in the course of work. Follow oral and written instructions. EXPERIENCE AND EDUCATION Experience: Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work. Substitution: Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver's License: Possession of a valid California Class C Driver's License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/3/2024 11:59 PM Pacific
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
Apr 18, 2024
Full Time
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of April 29, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Network Systems Technician I: $5,226 - $7,004 per month Network Systems Technician II: $5,628 - $7,542 per month Network Systems Technician III: $5,913 - $7,924 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Technician I/II/III in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Summary Description Under supervision (Network Systems Technician I) or general supervision (Network Systems Technician II), provides liaison and technical assistance to system users for computer, phone and network related problems; consults with department representative to determine hardware/software requirements and develops specifications; sets up, configures and provides support for desktop computer equipment including hardware, software and peripheral equipment; upgrades existing hardware and software; provides technical assistance in support of networked systems; and works on network projects as needed. DISTINGUISHING CHARACTERISTICS Network Systems Technician I: This is the entry level class in the Network Systems Technician series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring desktop computers and performing routine maintenance on the network system. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Network Systems Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff. Network Systems Technician II: This is the full journey level class in the Network Systems Technician series performing the full range of duties with only occasional instruction or assistance. Positions at this level are distinguished from the Network Systems Technician I by the performance of the full range of duties as assigned as well as having responsibility for maintaining a network in an assigned area including ensuring connectivity with the City network, VoIP phone system, maintaining the network servers, routers, and switches, identifying and resolving computer and network problems, maintaining and enforcing network security, and participating in network project as needed. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Network Systems Technician II level are normally filled by advancement from the Network Systems Technician I level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Network Systems Technician III: This is the advanced journey level class in Network Systems Technician series. Positions at this level require demonstrated ability to perform the full range of duties as well as the full range of complex technician duties. Positions at this level are distinguished from the Network Systems Technician II by their ability to lead teams, manage projects, and find technology solutions. They have both the technical skills and leadership qualities to mentor and lead group projects. Positions in this class series are flexibly staffed and positions at the Network Systems Technician III level are normally filled by advancement from the Network Systems Technician II level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment. Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts system and database back-ups as necessary; files back up procedures. Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements. Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization. Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions. Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary. Performs related duties as required. QUALIFICATIONS Knowledge of: Theories and applications of computer science. Computer systems, programming, and networking. Personal computer hardware and software components. Methods and techniques used in the installation, troubleshooting and maintenance of software applications. Operational characteristics of local and wide area network systems. Principles and practices of troubleshooting computer system hardware and software problems. Principles and practices of technical network administration. Principles and practices of customer service. Operational characteristics of various computer software packages. Operational characteristics of a variety of communication equipment and devices. Computer logic and mathematics. Principle languages used in information systems programs. Basic record keeping techniques. Ability to: Respond to and identify user computer related problems. Install and configure desktop computer systems and peripheral equipment. Troubleshoot a variety of desktop systems hardware and software. Perform technical maintenance on local and wide area networked systems. Test and repair network cabling problems. Communicate technical information to a wide variety of users. Perform minor repairs on computer equipment. Analyze and define problems and conceptualize practical computer solutions. Develop and revise information systems programs. Lead and coordinate the activities of a computer user group. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Network Systems Technician I/II/III Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field. Network Systems Technician I Experience: One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Hardware, Microsoft, Cisco or Dell certifications preferred. Network Systems Technician II Experience: Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying. Network Systems Technician III Experience: Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido. License or Certificate: A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
Apr 16, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of April 29, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Network Systems Technician I: $5,226 - $7,004 per month Network Systems Technician II: $5,628 - $7,542 per month Network Systems Technician III: $5,913 - $7,924 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Network Systems Technician I/II/III in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Summary Description Under supervision (Network Systems Technician I) or general supervision (Network Systems Technician II), provides liaison and technical assistance to system users for computer, phone and network related problems; consults with department representative to determine hardware/software requirements and develops specifications; sets up, configures and provides support for desktop computer equipment including hardware, software and peripheral equipment; upgrades existing hardware and software; provides technical assistance in support of networked systems; and works on network projects as needed. DISTINGUISHING CHARACTERISTICS Network Systems Technician I: This is the entry level class in the Network Systems Technician series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring desktop computers and performing routine maintenance on the network system. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Network Systems Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions, and is at the discretion of higher level supervisory or management staff. Network Systems Technician II: This is the full journey level class in the Network Systems Technician series performing the full range of duties with only occasional instruction or assistance. Positions at this level are distinguished from the Network Systems Technician I by the performance of the full range of duties as assigned as well as having responsibility for maintaining a network in an assigned area including ensuring connectivity with the City network, VoIP phone system, maintaining the network servers, routers, and switches, identifying and resolving computer and network problems, maintaining and enforcing network security, and participating in network project as needed. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Network Systems Technician II level are normally filled by advancement from the Network Systems Technician I level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Network Systems Technician III: This is the advanced journey level class in Network Systems Technician series. Positions at this level require demonstrated ability to perform the full range of duties as well as the full range of complex technician duties. Positions at this level are distinguished from the Network Systems Technician II by their ability to lead teams, manage projects, and find technology solutions. They have both the technical skills and leadership qualities to mentor and lead group projects. Positions in this class series are flexibly staffed and positions at the Network Systems Technician III level are normally filled by advancement from the Network Systems Technician II level and require completion of a recognized certification program or additional specialized course work and training that provides a comparable level of knowledge. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. Performs a variety of duties in the installation, testing, configuration and troubleshooting of hardware and software applications and equipment on networked systems; provides support in the installation and set up of computers, phones, servers and networks by installing cabling and wiring for systems and peripheral equipment; troubleshoots and maintains networked components including routers, switches and wireless equipment. Performs repairs on computer systems and peripheral equipment including printers, phones, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs. Conducts system and database back-ups as necessary; files back up procedures. Provides assistance to information systems staff in the evaluation, selection, acquisition and implementation of computer hardware and software; provides technical support in testing, monitoring and reviewing new software, hardware and other system enhancements. Monitors computer systems, networks and applications for response time, problem prevention, performance and resource utilization. Performs network administration duties such as monitoring or adding applications, users and devices, modifying user profiles, re-setting passwords and file maintenance; monitors storage utilization; documents all network changes and revisions. Conducts training sessions with desktop users; provides information on system and application functions; communicates user access rights. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Stays abreast of new information technology trends and innovations; reads appropriate literature and attends training as necessary. Performs related duties as required. QUALIFICATIONS Knowledge of: Theories and applications of computer science. Computer systems, programming, and networking. Personal computer hardware and software components. Methods and techniques used in the installation, troubleshooting and maintenance of software applications. Operational characteristics of local and wide area network systems. Principles and practices of troubleshooting computer system hardware and software problems. Principles and practices of technical network administration. Principles and practices of customer service. Operational characteristics of various computer software packages. Operational characteristics of a variety of communication equipment and devices. Computer logic and mathematics. Principle languages used in information systems programs. Basic record keeping techniques. Ability to: Respond to and identify user computer related problems. Install and configure desktop computer systems and peripheral equipment. Troubleshoot a variety of desktop systems hardware and software. Perform technical maintenance on local and wide area networked systems. Test and repair network cabling problems. Communicate technical information to a wide variety of users. Perform minor repairs on computer equipment. Analyze and define problems and conceptualize practical computer solutions. Develop and revise information systems programs. Lead and coordinate the activities of a computer user group. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Network Systems Technician I/II/III Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in information systems, computer science or a related field. Network Systems Technician I Experience: One year (full-time equivalent) of experience in information systems in a networked environment. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Hardware, Microsoft, Cisco or Dell certifications preferred. Network Systems Technician II Experience: Two years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician I with the City of Escondido. Additional education or training in an appropriate discipline may be substituted for up to one year (full-time equivalent) of the work experience. License or Certificate: Network certification or Microsoft certification. Other specialized course work and training that provides a comparable level of knowledge may be qualifying. Network Systems Technician III Experience: Upon successful completion of the training plan established by the department and at least three years (full-time equivalent) of increasingly responsible experience performing duties comparable to a Network Systems Technician II with the City of Escondido. License or Certificate: A minimum of two technical certifications, such as Microsoft Certified Systems Engineer or Certified Cisco Network Associate. An Associate's degree in computer science or related field may be substituted for the required certification requirement. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.