City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Operations Supervisor EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Division of Innovation and Technology APPLICATION DEADLINE: Sunday, May 5, 2024 (1 st cutoff April 21, 2024) PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. EXAMPLES OF ESSENTIAL FUNCTIONS: Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the IT Operations Manager who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. PREFERRED QUALIFICATIONS: Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 5, 2024 (1st cutoff April 21, 2024) . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 23, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Operations Supervisor EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Division of Innovation and Technology APPLICATION DEADLINE: Sunday, May 5, 2024 (1 st cutoff April 21, 2024) PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. EXAMPLES OF ESSENTIAL FUNCTIONS: Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the IT Operations Manager who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. PREFERRED QUALIFICATIONS: Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 5, 2024 (1st cutoff April 21, 2024) . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
THIS IS A SEASONAL POSITION Summer Camp Manager I Salary: $17.50 Purpose of Classification: The purpose of this classification is to plan, organize and administer the City Recreational Summer Camp under direction of facility manager; managing camp program operations, administration, facilities, and recreational programs for campers; performing related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, the Camp Director works at the campsite during operations. During camp, the Camp Director has oversight of all camp operations and uses broad discretion to makes judgments and decisions in collaboration with facility manager within the overall policy guidelines established by the department. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Work Delegation: Assists in the development and implementation of goals, objectives, policies, and procedures for a Summer Camp; Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors staff, evaluates their impact and implements policy and procedure improvements; Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration, personnel records, periodic progress reports on camp activities, accident reports. Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities T his is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; Principles and methods of camp planning and design, recreational programs, camp operations Techniques of supervision including planning, assigning and monitoring work and of evaluation of assigned staff; Administrative principles and methods, including goal setting, program development and implementation; Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; Safe work methods and safety regulations pertaining to the work. Ability to: Plan, organize, assign, direct, review, and evaluate the work of assigned staff; Supervise, motivate, and evaluate staff and provide for their training and professional development; Establish and maintain effective working relationships with those contacted in the course of the work; Communicate courteously and effectively with other camp staff members and relate well with campers in all age groups and the public; Identify camp recreational and operational needs and recommend alternatives or enhancements; Exercise sound independent judgment within general established guidelines; Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public. Minimum Qualifications - Education and Experience Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; Four (4) years of progressively responsible experience in recreation or camp programs, which includes at least two (2) years at a supervisory level. Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. Licensures and Certifications Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. CPR and first aid certification required at start of the summer season. Additional Information: City of Atlanta required training: May 28th - May 31, 2024. Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 20,2024; hours are 7:30 am - 6:00 pm - Vacation requests during this time will not be approved. All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. Resumes will be accepted CBF2024 DPR2024
Mar 08, 2024
Full Time
THIS IS A SEASONAL POSITION Summer Camp Manager I Salary: $17.50 Purpose of Classification: The purpose of this classification is to plan, organize and administer the City Recreational Summer Camp under direction of facility manager; managing camp program operations, administration, facilities, and recreational programs for campers; performing related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, the Camp Director works at the campsite during operations. During camp, the Camp Director has oversight of all camp operations and uses broad discretion to makes judgments and decisions in collaboration with facility manager within the overall policy guidelines established by the department. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Work Delegation: Assists in the development and implementation of goals, objectives, policies, and procedures for a Summer Camp; Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors staff, evaluates their impact and implements policy and procedure improvements; Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration, personnel records, periodic progress reports on camp activities, accident reports. Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities T his is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; Principles and methods of camp planning and design, recreational programs, camp operations Techniques of supervision including planning, assigning and monitoring work and of evaluation of assigned staff; Administrative principles and methods, including goal setting, program development and implementation; Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; Safe work methods and safety regulations pertaining to the work. Ability to: Plan, organize, assign, direct, review, and evaluate the work of assigned staff; Supervise, motivate, and evaluate staff and provide for their training and professional development; Establish and maintain effective working relationships with those contacted in the course of the work; Communicate courteously and effectively with other camp staff members and relate well with campers in all age groups and the public; Identify camp recreational and operational needs and recommend alternatives or enhancements; Exercise sound independent judgment within general established guidelines; Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public. Minimum Qualifications - Education and Experience Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; Four (4) years of progressively responsible experience in recreation or camp programs, which includes at least two (2) years at a supervisory level. Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. Licensures and Certifications Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. CPR and first aid certification required at start of the summer season. Additional Information: City of Atlanta required training: May 28th - May 31, 2024. Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 20,2024; hours are 7:30 am - 6:00 pm - Vacation requests during this time will not be approved. All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. Resumes will be accepted CBF2024 DPR2024
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
THIS IS A SEASONAL POSITION Summer Camp Manager I [Lake Allatoona - Programming] Salary: $17.50 General Description and Classification Standards Under direction, plans, organizes and administers a City Recreational Summer Camp; manages camp program operations, administration, facilities, and recreational programs for campers; performs related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, Program Director works at the campsite while the Camp is open. During camp, the Program Director has oversight of all camp functions and uses broad discretion to makes judgments and decisions in collaboration with the assigned Recreation Staff within the overall policy guidelines established by the department. This position will live onsite Monday night through Friday morning. Room and board is provided. Essential Duties & Responsibilities T hese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Assists in the development and implementation of goals, objectives, policies, and procedures for a City Recreational Summer Camp; • Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; • In collaboration with assigned Recreation Staff reviews and evaluates the work of camp staff, including taking disciplinary action; • Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors developments related to camp construction and maintenance, evaluates their impact and implements policy and procedure improvements; • Establishes and maintains good public relations with citizens, civic groups, and other departments of governmental agencies. • Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration and rental fees, personnel records, periodic progress reports on camp activities, accident reports; prepares maintenance requests and requisitions; • Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: • Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; • Principles and methods of camp planning and design, recreational programs, maintenance and camp operations, and environmental conservation and ecology; • Techniques of supervision including planning, assigning and monitoring work and of evaluation of camp staff; • Administrative principles and methods, including goal setting, program development and implementation; • Theories, principles, techniques and equipment used in camp facilities and maintenance and operations; • Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; • Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; • Safe work methods and safety regulations pertaining to the work. Ability to: • Plan, organize, assign, direct, review, and evaluate the work of assigned staff; • Select, motivate, and evaluate staff and provide for their training and professional development; • Develop and implement goals, objectives, policies, procedures, work standards and internal controls; • Establish and maintain effective working relationships with those contacted in the course of the work; • Communicate courteously and effectively with assigned Recreation staff and other camp staff members and relate well with campers in all age groups and the public; • Identify camp recreational and operational needs and recommend alternatives or enhancements; • Exercise sound independent judgment within general established guidelines; • Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public Minimum Qualifications - Education and Experience • Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; • Four (4) years of progressively responsible experience in recreation or camp programs, • which includes at least two (2) years at a supervisory level. • Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR • One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. • Must pass background check for criminal and child protective findings. • Must pass a drug screening. Licensures and Certifications • Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. • CPR and first aid certification required at start of the summer season. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Additional Information: “• City of Atlanta required training May 28th - May 31st , 2024. • Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 24TH , 2024; hours are 7:30 am - 6:00 pm ; Vacation requests during this time will not be approved. • All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. • Resumes will be accepted.” CBF2024 DPR2024
Mar 08, 2024
Full Time
THIS IS A SEASONAL POSITION Summer Camp Manager I [Lake Allatoona - Programming] Salary: $17.50 General Description and Classification Standards Under direction, plans, organizes and administers a City Recreational Summer Camp; manages camp program operations, administration, facilities, and recreational programs for campers; performs related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, Program Director works at the campsite while the Camp is open. During camp, the Program Director has oversight of all camp functions and uses broad discretion to makes judgments and decisions in collaboration with the assigned Recreation Staff within the overall policy guidelines established by the department. This position will live onsite Monday night through Friday morning. Room and board is provided. Essential Duties & Responsibilities T hese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Assists in the development and implementation of goals, objectives, policies, and procedures for a City Recreational Summer Camp; • Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; • In collaboration with assigned Recreation Staff reviews and evaluates the work of camp staff, including taking disciplinary action; • Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors developments related to camp construction and maintenance, evaluates their impact and implements policy and procedure improvements; • Establishes and maintains good public relations with citizens, civic groups, and other departments of governmental agencies. • Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration and rental fees, personnel records, periodic progress reports on camp activities, accident reports; prepares maintenance requests and requisitions; • Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: • Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; • Principles and methods of camp planning and design, recreational programs, maintenance and camp operations, and environmental conservation and ecology; • Techniques of supervision including planning, assigning and monitoring work and of evaluation of camp staff; • Administrative principles and methods, including goal setting, program development and implementation; • Theories, principles, techniques and equipment used in camp facilities and maintenance and operations; • Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; • Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; • Safe work methods and safety regulations pertaining to the work. Ability to: • Plan, organize, assign, direct, review, and evaluate the work of assigned staff; • Select, motivate, and evaluate staff and provide for their training and professional development; • Develop and implement goals, objectives, policies, procedures, work standards and internal controls; • Establish and maintain effective working relationships with those contacted in the course of the work; • Communicate courteously and effectively with assigned Recreation staff and other camp staff members and relate well with campers in all age groups and the public; • Identify camp recreational and operational needs and recommend alternatives or enhancements; • Exercise sound independent judgment within general established guidelines; • Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public Minimum Qualifications - Education and Experience • Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; • Four (4) years of progressively responsible experience in recreation or camp programs, • which includes at least two (2) years at a supervisory level. • Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR • One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. • Must pass background check for criminal and child protective findings. • Must pass a drug screening. Licensures and Certifications • Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. • CPR and first aid certification required at start of the summer season. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Additional Information: “• City of Atlanta required training May 28th - May 31st , 2024. • Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 24TH , 2024; hours are 7:30 am - 6:00 pm ; Vacation requests during this time will not be approved. • All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. • Resumes will be accepted.” CBF2024 DPR2024
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Day Shift Custodial Manager and Night Shift Custodial Manager Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 8, 2024 at 11:55pm PST Position Summary Under general direction from the Director for Grounds and Custodial Services, the Custodial manager is responsible for supervising and administering the day to day custodial operation that includes daily and weekly planning and coordinating all cleaning services. The incumbent works independently scheduling, assignment, inspecting, and evaluating the work of others, ensuring that facilities are cleaned and well-maintained. The incumbent may oversee the work activities of evening and weekend shifts with the authority to make needed changes to accomplish cleaning maintenance goals, taking operational charge of the department in the absence of the Director. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,375 per month. Initial appointment not anticipated to exceed $5,375 per month. CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : At-Will Time Base : Full-Time Pay Plan : 12 month Work Hours : Day Shift Custodial Manager : Monday - Friday, 7:00 a.m. - 3:30 p.m., with the ability to work early morning hours, extended afternoons, and weekends. Night Shift Custodial Manager : Monday - Friday 3:30 p.m. - 12:30 a.m., with the ability to work early morning hours, extended afternoons, and weekends. Department Information Custodial Services is responsible for cleaning activities in all general-fund supported university facilities. This professional staff maintains a safe and healthy setting for students, faculty, staff and guests in pursuit of our education mission. Typical services include: Carpet cleaning & spot removal Sanitizing Floor care Stocking sanitary supplies Collecting and disposing of refuse Emergency cleanups Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Day Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Must have thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Must possess a valid California Driver’s License, a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Must have working knowledge of desktop PC software applications such as word processing, spreadsheets and email, and thorough knowledge of the maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Must be able to communicate and follow instructions, to include instructions on daily calendars, space reservations forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Must be able to work collaboratively with a diverse campus community of students, faculty and staff. 7. Must be able to communicate effectively using all available technology. 8. Must be able to remain calm and poised even during stressful situations. 9. Must possess excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Ten (10) years of custodial experience Night Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Possession of a valid Driver’s License, ability to maintain a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Working knowledge of desktop software applications such as word processing, spreadsheets and email, and thorough knowledge of the computerized maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Ability to communicate and follow instructions, to include instructions on daily calendars, space reservation forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Ability to work collaboratively with a diverse campus community of students, faculty and staff. 7. Ability to communicate effectively using all available technology. 8. Ability to remain calm and poised during stressful situations. 9. Excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Previous experience leading a custodial team in an institutional environment. CONDITIONS OF EMPLOYMENT - Ability to pass background check Required Licenses/Certifications Valid driver’s license and safe driving record Documents Needed to Apply Resume and cover letter. Applicants will respond to the following supplemental question: A valid driver's license and maintenance of a good driving record is a requirement for this position. If selected for this position, would you be able to provide this documentation? Submit an online Sacramento State Employment Application for the position to apply. Interviews will be In-Person. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 26, 2024
Working Title: Day Shift Custodial Manager and Night Shift Custodial Manager Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 8, 2024 at 11:55pm PST Position Summary Under general direction from the Director for Grounds and Custodial Services, the Custodial manager is responsible for supervising and administering the day to day custodial operation that includes daily and weekly planning and coordinating all cleaning services. The incumbent works independently scheduling, assignment, inspecting, and evaluating the work of others, ensuring that facilities are cleaned and well-maintained. The incumbent may oversee the work activities of evening and weekend shifts with the authority to make needed changes to accomplish cleaning maintenance goals, taking operational charge of the department in the absence of the Director. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,375 per month. Initial appointment not anticipated to exceed $5,375 per month. CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : At-Will Time Base : Full-Time Pay Plan : 12 month Work Hours : Day Shift Custodial Manager : Monday - Friday, 7:00 a.m. - 3:30 p.m., with the ability to work early morning hours, extended afternoons, and weekends. Night Shift Custodial Manager : Monday - Friday 3:30 p.m. - 12:30 a.m., with the ability to work early morning hours, extended afternoons, and weekends. Department Information Custodial Services is responsible for cleaning activities in all general-fund supported university facilities. This professional staff maintains a safe and healthy setting for students, faculty, staff and guests in pursuit of our education mission. Typical services include: Carpet cleaning & spot removal Sanitizing Floor care Stocking sanitary supplies Collecting and disposing of refuse Emergency cleanups Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Day Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Must have thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Must possess a valid California Driver’s License, a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Must have working knowledge of desktop PC software applications such as word processing, spreadsheets and email, and thorough knowledge of the maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Must be able to communicate and follow instructions, to include instructions on daily calendars, space reservations forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Must be able to work collaboratively with a diverse campus community of students, faculty and staff. 7. Must be able to communicate effectively using all available technology. 8. Must be able to remain calm and poised even during stressful situations. 9. Must possess excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Ten (10) years of custodial experience Night Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Possession of a valid Driver’s License, ability to maintain a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Working knowledge of desktop software applications such as word processing, spreadsheets and email, and thorough knowledge of the computerized maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Ability to communicate and follow instructions, to include instructions on daily calendars, space reservation forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Ability to work collaboratively with a diverse campus community of students, faculty and staff. 7. Ability to communicate effectively using all available technology. 8. Ability to remain calm and poised during stressful situations. 9. Excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Previous experience leading a custodial team in an institutional environment. CONDITIONS OF EMPLOYMENT - Ability to pass background check Required Licenses/Certifications Valid driver’s license and safe driving record Documents Needed to Apply Resume and cover letter. Applicants will respond to the following supplemental question: A valid driver's license and maintenance of a good driving record is a requirement for this position. If selected for this position, would you be able to provide this documentation? Submit an online Sacramento State Employment Application for the position to apply. Interviews will be In-Person. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 11, 2024
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job Summary Mohave County Information Technology is currently recruiting for a Lead Software Developer in the Kingman, AZ location. Guides and mentors the development team. Tasks include setting the pace, path and standards for all programming activities within a project. Other responsibilities include working closely with the project manager and client services team to ensure that projects meet specific requirements, timelines and budgets. REPORTS TO Client Services Manager SUPERVISION EXERCISED None. Essential Job Functions Primary Developer of the County web-site(s) System Expert and Owner of the County web-site and associated systems and software. Serve as a technical advisor to management and aiding in the development of a technical perspective on requirements. Oversee the development team and guide developing the highest standards and technical requirements as well as coaching and mentoring teammates towards successful project delivery. Collaborate with other programmers, business analysts, and project owners to plan, design, develop, test, and maintain projects through successful completion. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Degree in Computer Science, Computer Engineering or related discipline. 7+ years working experience. Prior experience in a technical leadership position. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Knowledge, Skills & Abilities Knowledge of: Implementing full-stack development using client-based technologies like Typescript, HTML, JavaScript, CSS, SCSS, etc., with client frameworks and libraries such as React, Svelte, Bootstrap, Tailwind CSS, etc., in addition to server-side technologies like .Net and Node JS. Understanding and implementing ES5 and ES6 standards including web workers, Promises, Async/Await, Maps, modules, etc. Linting process of HTML, CSS, and JavaScript code. Limitations and standard support for different browsers (Chrome, Firefox, Edge, IE11). Developing Web Services using RESTful APIs and understanding cross-browser compatibility issues. Programming in C# using .Net technologies like WCF, WPF, LINQ, EF, and ASP.Net to create client and web-based applications. RDBMS (Microsoft, Oracle, PostgreSQL, etc.) used to create database models that will integrate with applications and services. NoSQL database like MongoDB, CouchDB, Cassandra, etc. to create a schema less database that will be integrate with applications and services. Integrating Docker tools to create, deploy and run applications within containers. Maintaining, configuration and deployment of source code to web and application servers using IIS, Nginx, Apache, JBoss, Tomcat, etc. Project Management methodologies like Waterfall and Agile (Scrum, Kanban) to successfully manage and deliver projects. Use of Visual Studio Professional and Visual Studio Code IDE to create solutions in a heterogeneous environment for client, web, and mobile platforms. Skill in: Developing responsive websites behaviors for an exceptional UX in desktop, tablet and mobile devices. Design technical solutions based on the customers’ business requirements in a well formatted document. Skilled in understanding of systems and integrating within a projects requirement. Designing a technical solution based on the business requirements and architecture of a system. Researching and documenting project designs including a comprehensive description of objectives, goals, functionality and details required to fulfill the client’s vision. Excellent in both oral and written communication, solid understanding of project lifecycle and the ability to communicate with both internal team members and external business stakeholders. Leading projects in a collaborative environment and mentoring team members. Strong debugging skills and creating testing scripts using automated testing tools like XUnit, Junit and other technologies. Skilled in debugging, performance profiling and optimization in finding ways to improve solutions in systems and processes. Experience in publishing and consuming RESTful API services with a security first methodology. Applying best practices of SQL using statements, views, stored procedures, functions, sequences, etc. Code reusability to avoid code re-write and duplications using best practices and patterns. Managing and upkeep of resources of web and application server releases, SSL Certificates, configuration and patches. Managing source code and revisions using Git revision system. Ability to: Provide architectural solutions and design to project teams for implementation. Excel in a fast-paced environment as part of a team or working independently. Engage subject matters experts, translate business goals and understanding business problems into actionable solutions as well as provide technical advice to stakeholders. Engage and committing in individual, team and organization goals. Organize and manage project using different project management methodologies to meet deadlines, goals and objectives. Provide reports, manuals and other documentation on a project’s status, operation and maintenance. Lead and manage development teams as well as mentor programmers to keep them challenged and focused, learn standards and methods for applying code compliance. Develop, build and maintain web, client and mobile application as well as package deployment of the project release throughout the different stages and iterations of the development process. Evaluate and maintain source code to ensure it meets the industry standards and best practices as well and responsible for coaching and aiding team members. Identify optimization opportunities and provide guidance and contribution to the implementation of the solutions. Generate prototypes through different variety of methods and choosing the appropriate one to use. Closing Date/Time: 4/23/2024 5:00 PM Arizona
Apr 10, 2024
Full Time
Job Summary Mohave County Information Technology is currently recruiting for a Lead Software Developer in the Kingman, AZ location. Guides and mentors the development team. Tasks include setting the pace, path and standards for all programming activities within a project. Other responsibilities include working closely with the project manager and client services team to ensure that projects meet specific requirements, timelines and budgets. REPORTS TO Client Services Manager SUPERVISION EXERCISED None. Essential Job Functions Primary Developer of the County web-site(s) System Expert and Owner of the County web-site and associated systems and software. Serve as a technical advisor to management and aiding in the development of a technical perspective on requirements. Oversee the development team and guide developing the highest standards and technical requirements as well as coaching and mentoring teammates towards successful project delivery. Collaborate with other programmers, business analysts, and project owners to plan, design, develop, test, and maintain projects through successful completion. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Degree in Computer Science, Computer Engineering or related discipline. 7+ years working experience. Prior experience in a technical leadership position. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Knowledge, Skills & Abilities Knowledge of: Implementing full-stack development using client-based technologies like Typescript, HTML, JavaScript, CSS, SCSS, etc., with client frameworks and libraries such as React, Svelte, Bootstrap, Tailwind CSS, etc., in addition to server-side technologies like .Net and Node JS. Understanding and implementing ES5 and ES6 standards including web workers, Promises, Async/Await, Maps, modules, etc. Linting process of HTML, CSS, and JavaScript code. Limitations and standard support for different browsers (Chrome, Firefox, Edge, IE11). Developing Web Services using RESTful APIs and understanding cross-browser compatibility issues. Programming in C# using .Net technologies like WCF, WPF, LINQ, EF, and ASP.Net to create client and web-based applications. RDBMS (Microsoft, Oracle, PostgreSQL, etc.) used to create database models that will integrate with applications and services. NoSQL database like MongoDB, CouchDB, Cassandra, etc. to create a schema less database that will be integrate with applications and services. Integrating Docker tools to create, deploy and run applications within containers. Maintaining, configuration and deployment of source code to web and application servers using IIS, Nginx, Apache, JBoss, Tomcat, etc. Project Management methodologies like Waterfall and Agile (Scrum, Kanban) to successfully manage and deliver projects. Use of Visual Studio Professional and Visual Studio Code IDE to create solutions in a heterogeneous environment for client, web, and mobile platforms. Skill in: Developing responsive websites behaviors for an exceptional UX in desktop, tablet and mobile devices. Design technical solutions based on the customers’ business requirements in a well formatted document. Skilled in understanding of systems and integrating within a projects requirement. Designing a technical solution based on the business requirements and architecture of a system. Researching and documenting project designs including a comprehensive description of objectives, goals, functionality and details required to fulfill the client’s vision. Excellent in both oral and written communication, solid understanding of project lifecycle and the ability to communicate with both internal team members and external business stakeholders. Leading projects in a collaborative environment and mentoring team members. Strong debugging skills and creating testing scripts using automated testing tools like XUnit, Junit and other technologies. Skilled in debugging, performance profiling and optimization in finding ways to improve solutions in systems and processes. Experience in publishing and consuming RESTful API services with a security first methodology. Applying best practices of SQL using statements, views, stored procedures, functions, sequences, etc. Code reusability to avoid code re-write and duplications using best practices and patterns. Managing and upkeep of resources of web and application server releases, SSL Certificates, configuration and patches. Managing source code and revisions using Git revision system. Ability to: Provide architectural solutions and design to project teams for implementation. Excel in a fast-paced environment as part of a team or working independently. Engage subject matters experts, translate business goals and understanding business problems into actionable solutions as well as provide technical advice to stakeholders. Engage and committing in individual, team and organization goals. Organize and manage project using different project management methodologies to meet deadlines, goals and objectives. Provide reports, manuals and other documentation on a project’s status, operation and maintenance. Lead and manage development teams as well as mentor programmers to keep them challenged and focused, learn standards and methods for applying code compliance. Develop, build and maintain web, client and mobile application as well as package deployment of the project release throughout the different stages and iterations of the development process. Evaluate and maintain source code to ensure it meets the industry standards and best practices as well and responsible for coaching and aiding team members. Identify optimization opportunities and provide guidance and contribution to the implementation of the solutions. Generate prototypes through different variety of methods and choosing the appropriate one to use. Closing Date/Time: 4/23/2024 5:00 PM Arizona
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATS Learning Technologies/LMS Coordinator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,334 per month, commensurate with qualifications and experience. The salary range for this classification is $3,694 to $7,131 per month. Classification Administrative Analyst/Specialist Position Information The California State University, Office of the Chancellor, is seeking an ATS Learning Technologies/LMS Coordinator to report to and support the Assistant Vice Chancellor for Academic Technology Services, and this position will work in concert with and in support of academic technology services including the CO Learning Management System, Affordable Learning Solutions, Systemwide Digital Library Services, Systemwide Digital Collections Services, Online Course Services, Calstate Online, the Accessible Technology Initiative, and the ATS web team. This position will create and facilitate communication and technology administration in support of ATS. This position requires strategic thinking, meticulous attention to detail, and the knowledge and skill to deal effectively with diverse topics and organizations and the ability to work in a collaborative setting with all members of the ATS team, as well as other divisions in the chancellor’s office, the campuses, and third parties. Responsibilities Under the general direction of the Assistant Vice Chancellor, Academic Technology Services the ATS Learning Technologies/LMS Coordinator will: be responsible for providing technology and communications related projects technology support and facilitation of systemwide common interest groups, as system administrative support for the chancellor’s office LMS, working with third party vendors integrating into the LMS, facilitating communications and content, and other related duties. More specifically: -Support all ATS programs, AL$ programs, and consultants; -Work with ATS team to address the strategic learning technologies and subsequent communication and technology needs of the department.; Coordinate LMS initiatives by planning, executing and tracking programs via email, social media, badging and content development following universal design for learning, and certificate creation. -Evaluate and monitor ATS programs’ social media performance on an ongoing basis by analyzing key metrics and creating comprehensive analytics reports. -Plan, design, and produce electronic and print media, including publications and other communications materials, using Adobe Creative Suite and other design software. -Coordinate promotional material by organizing requirements with Communications, Print Services, inventorying stock, and placing orders. -Serve as main contact for media and vendor inquiries/request for information for campuses and CO. -Coordinate with ATS Web Team to implement, manage, monitor, and upgrade multiple Academic Technology Services websites. -Evaluate accessibility of websites and communication documents. -Coordinate the creation and maintenance of electronic filing system of office records. -Coordinate critical ATS information (account data, passwords, licenses, etc.) with the use of Smartsheet. -Coordinate department’s various email distribution, internal listservs and assist with any list management software inquiries for systemwide projects and initiatives. -Coordinate with cross discipline team members to make sure that all parties are on track with various ATS project requirements, deadlines, and schedules within the CSU system. -Facilitate the creation of courses and participant enrollments into the chancellor’s office LMS. -Coordinate with third party vendors to integrate their solutions into the LMS. -Provide LMS end user support, course implementation, and training. -Work closely with LMS vendor and Chancellor’s Office Peoplesoft team to integrate and troubleshoot technology systems such as LTI, SSO, and PPS integrations. -Facilitate the systemwide academic technology common interest groups (CIGs). -Collaborate regularly with the Online Course Services program coordinator regarding accessible course design and facilitation. -Other clerical/administrative duties as assigned. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and a minimum of two years related experience in a communication and/or technology support role is required. -Thorough knowledge of English grammar, spelling, and punctuation, and ability to clearly communicate orally and in writing. -Knowledge and expertise with multiple social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. -Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.). -Knowledge and experience with analytics platforms. -Experience with social media management tools (Hootsuite, Buffer, Pronto, etc.). -Proficient project management skills. -Knowledge and experience of website programming tools including, but not limited to, Drupal. -Knowledge of digital accessibility, disability inclusion, and regulations related to digital accessibility (e.g., Section 508, ADA). -Knowledge and experience with collaborative workgroup and reporting tools, including SharePoint. -Ability to maintain good working relationships with staff, outside vendors, and service providers. -Ability to handle multiple work priorities. -Strong leadership skills to coordinate simultaneous multiple projects to completion. -Ability to handle multiple work priorities. -Strong communication and leadership skills to coordinate simultaneous multiple projects to completion. -An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. -Experience working effectively with a diverse population of individuals with different cultural and ethnic backgrounds and abilities. -Ability to establish and maintain positive working relationships with colleagues, faculty and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. -Interest in serving multiple organizations in the Chancellor’s Office and across the CSU and to learn new skills quickly. Preferred Qualifications -Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word is preferred. -Working knowledge of various survey tools (Qualtrics, SurveyMonkey, etc.). -Knowledge of desktop publishing skills and graphic production and design tools (Adobe Creative Suite programs including Premiere Pro, Photoshop, Illustrator, and InDesign). -Up to date with the latest communication strategies, trends, techniques and technologies in higher education. -Working knowledge of software programs including InfoReady, ZOOM, Google docs, and Smartsheet. -Must be familiar with utilizing web based and computer based technological tools in everyday work. -Must possess a problem-solving approach, personal initiative, and professional demeanor. Application Period Priority consideration will be given to candidates who apply by October 13, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATS Learning Technologies/LMS Coordinator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,334 per month, commensurate with qualifications and experience. The salary range for this classification is $3,694 to $7,131 per month. Classification Administrative Analyst/Specialist Position Information The California State University, Office of the Chancellor, is seeking an ATS Learning Technologies/LMS Coordinator to report to and support the Assistant Vice Chancellor for Academic Technology Services, and this position will work in concert with and in support of academic technology services including the CO Learning Management System, Affordable Learning Solutions, Systemwide Digital Library Services, Systemwide Digital Collections Services, Online Course Services, Calstate Online, the Accessible Technology Initiative, and the ATS web team. This position will create and facilitate communication and technology administration in support of ATS. This position requires strategic thinking, meticulous attention to detail, and the knowledge and skill to deal effectively with diverse topics and organizations and the ability to work in a collaborative setting with all members of the ATS team, as well as other divisions in the chancellor’s office, the campuses, and third parties. Responsibilities Under the general direction of the Assistant Vice Chancellor, Academic Technology Services the ATS Learning Technologies/LMS Coordinator will: be responsible for providing technology and communications related projects technology support and facilitation of systemwide common interest groups, as system administrative support for the chancellor’s office LMS, working with third party vendors integrating into the LMS, facilitating communications and content, and other related duties. More specifically: -Support all ATS programs, AL$ programs, and consultants; -Work with ATS team to address the strategic learning technologies and subsequent communication and technology needs of the department.; Coordinate LMS initiatives by planning, executing and tracking programs via email, social media, badging and content development following universal design for learning, and certificate creation. -Evaluate and monitor ATS programs’ social media performance on an ongoing basis by analyzing key metrics and creating comprehensive analytics reports. -Plan, design, and produce electronic and print media, including publications and other communications materials, using Adobe Creative Suite and other design software. -Coordinate promotional material by organizing requirements with Communications, Print Services, inventorying stock, and placing orders. -Serve as main contact for media and vendor inquiries/request for information for campuses and CO. -Coordinate with ATS Web Team to implement, manage, monitor, and upgrade multiple Academic Technology Services websites. -Evaluate accessibility of websites and communication documents. -Coordinate the creation and maintenance of electronic filing system of office records. -Coordinate critical ATS information (account data, passwords, licenses, etc.) with the use of Smartsheet. -Coordinate department’s various email distribution, internal listservs and assist with any list management software inquiries for systemwide projects and initiatives. -Coordinate with cross discipline team members to make sure that all parties are on track with various ATS project requirements, deadlines, and schedules within the CSU system. -Facilitate the creation of courses and participant enrollments into the chancellor’s office LMS. -Coordinate with third party vendors to integrate their solutions into the LMS. -Provide LMS end user support, course implementation, and training. -Work closely with LMS vendor and Chancellor’s Office Peoplesoft team to integrate and troubleshoot technology systems such as LTI, SSO, and PPS integrations. -Facilitate the systemwide academic technology common interest groups (CIGs). -Collaborate regularly with the Online Course Services program coordinator regarding accessible course design and facilitation. -Other clerical/administrative duties as assigned. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and a minimum of two years related experience in a communication and/or technology support role is required. -Thorough knowledge of English grammar, spelling, and punctuation, and ability to clearly communicate orally and in writing. -Knowledge and expertise with multiple social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. -Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.). -Knowledge and experience with analytics platforms. -Experience with social media management tools (Hootsuite, Buffer, Pronto, etc.). -Proficient project management skills. -Knowledge and experience of website programming tools including, but not limited to, Drupal. -Knowledge of digital accessibility, disability inclusion, and regulations related to digital accessibility (e.g., Section 508, ADA). -Knowledge and experience with collaborative workgroup and reporting tools, including SharePoint. -Ability to maintain good working relationships with staff, outside vendors, and service providers. -Ability to handle multiple work priorities. -Strong leadership skills to coordinate simultaneous multiple projects to completion. -Ability to handle multiple work priorities. -Strong communication and leadership skills to coordinate simultaneous multiple projects to completion. -An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. -Experience working effectively with a diverse population of individuals with different cultural and ethnic backgrounds and abilities. -Ability to establish and maintain positive working relationships with colleagues, faculty and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. -Interest in serving multiple organizations in the Chancellor’s Office and across the CSU and to learn new skills quickly. Preferred Qualifications -Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word is preferred. -Working knowledge of various survey tools (Qualtrics, SurveyMonkey, etc.). -Knowledge of desktop publishing skills and graphic production and design tools (Adobe Creative Suite programs including Premiere Pro, Photoshop, Illustrator, and InDesign). -Up to date with the latest communication strategies, trends, techniques and technologies in higher education. -Working knowledge of software programs including InfoReady, ZOOM, Google docs, and Smartsheet. -Must be familiar with utilizing web based and computer based technological tools in everyday work. -Must possess a problem-solving approach, personal initiative, and professional demeanor. Application Period Priority consideration will be given to candidates who apply by October 13, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time: