City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. Position Summary Join the City of Portland in a groundbreaking role as the Digital Services Manager for the eGov Digital Services Program. This position offers a unique opportunity to drive digital transformation across the city, enhancing public service delivery through innovative technology solutions. Working with a dedicated team and across the city, you will be at the forefront of creating meaningful change in the community, and within the city, leveraging your expertise to shape the future of digital services in the Portland government. In th is role, you will: Develop : Craft a clear vision and strategic roadmap for the city's digital services program. Lead : Build and mentor a diverse team of product managers, designers, content creators and developers. Manage : Oversee a portfolio of digital products and services, aligning them with user needs and city goals. Engage : Establish strong relationships with city leaders, external partners, and community stakeholders. Innovate : Implement best practices in product development and uphold high standards in digital policy and governance. As a candidate, you are: An Innovative Leader , comfortable with ambiguity and driven to pioneer new approaches in government digital services. A Collaborative Communicator , skilled in building consensus and fostering cross-functional teamwork. Results-Oriented , with a focus on delivering measurable outcomes and embracing continuous improvement. Committed to Diversity, Equity, and Inclusion , understanding its importance in building effective teams and services. Unwaveringly Passionate for making the lives of people better through good digital services. About the Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services team is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward. The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience successfully leading and managing product managers, designers, and software developers. Strong knowledge in lean product development, agile methodologies, human-centered design best practices, and systems thinking. Ability to effectively communicate at a high level with leadership and stakeholders, and at a technical detail level with product and software development staff. Experience developing, implementing, and executing multiple product visions, strategic plans, and product roadmaps. Experience as a product leader during organizational product process transformation, acting as a champion and facilitating a change in culture. Experience as a product manager and achieving Objectives and Key Results (OKRs), with a proven track record of directly contributing to the successful outcomes of product initiatives. Applicants must also: Pass a comprehensive police background investigation. Typically, these qualifications are met through 7+ years in digital product management and leadership roles. However, we encourage candidates who believe in their ability to contribute meaningfully to this role, even if their paths differ from traditional ones, to apply. The skill and background that you want to show is a strong ability to create meaningful digital services and products and the ability to lead change. The City of Portland values diverse experiences and perspectives and is committed to creating an inclusive environment for all employees. The Recruitment Process STEP 1: Apply online between April 22 , 2024 - May 6, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May/Early June Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. Position Summary Join the City of Portland in a groundbreaking role as the Digital Services Manager for the eGov Digital Services Program. This position offers a unique opportunity to drive digital transformation across the city, enhancing public service delivery through innovative technology solutions. Working with a dedicated team and across the city, you will be at the forefront of creating meaningful change in the community, and within the city, leveraging your expertise to shape the future of digital services in the Portland government. In th is role, you will: Develop : Craft a clear vision and strategic roadmap for the city's digital services program. Lead : Build and mentor a diverse team of product managers, designers, content creators and developers. Manage : Oversee a portfolio of digital products and services, aligning them with user needs and city goals. Engage : Establish strong relationships with city leaders, external partners, and community stakeholders. Innovate : Implement best practices in product development and uphold high standards in digital policy and governance. As a candidate, you are: An Innovative Leader , comfortable with ambiguity and driven to pioneer new approaches in government digital services. A Collaborative Communicator , skilled in building consensus and fostering cross-functional teamwork. Results-Oriented , with a focus on delivering measurable outcomes and embracing continuous improvement. Committed to Diversity, Equity, and Inclusion , understanding its importance in building effective teams and services. Unwaveringly Passionate for making the lives of people better through good digital services. About the Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services team is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward. The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience successfully leading and managing product managers, designers, and software developers. Strong knowledge in lean product development, agile methodologies, human-centered design best practices, and systems thinking. Ability to effectively communicate at a high level with leadership and stakeholders, and at a technical detail level with product and software development staff. Experience developing, implementing, and executing multiple product visions, strategic plans, and product roadmaps. Experience as a product leader during organizational product process transformation, acting as a champion and facilitating a change in culture. Experience as a product manager and achieving Objectives and Key Results (OKRs), with a proven track record of directly contributing to the successful outcomes of product initiatives. Applicants must also: Pass a comprehensive police background investigation. Typically, these qualifications are met through 7+ years in digital product management and leadership roles. However, we encourage candidates who believe in their ability to contribute meaningfully to this role, even if their paths differ from traditional ones, to apply. The skill and background that you want to show is a strong ability to create meaningful digital services and products and the ability to lead change. The City of Portland values diverse experiences and perspectives and is committed to creating an inclusive environment for all employees. The Recruitment Process STEP 1: Apply online between April 22 , 2024 - May 6, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late May/Early June Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
BART
Oakland, California, United States
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-21
Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-21
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, part time, non-benefited position through 12/30/2022 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $40.00-$50.00 per hour. Location: Riverside and San Bernardino Counties Program Summary: The Orange County / Inland Empire Small Business Development Center is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton and the Orange County Hispanic Chamber of Commerce. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in the Orange County. The SBDC is seeking applications for a Small Business Expert. Work Schedule Up to 19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the hours of 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Applications will be reviewed beginning 02/21/2022. Typical Activities Under minimal supervision of the Director, the Small Business Expert will work independently to: Provide SBDC consulting, training and information services in the region to pre-venture, start-up, small and medium size businesses. Maintain client database by preparing detailed written assessment and make recommendations for improvements. Keep abreast of business trends, techniques, and processes. Work collaboratively with peers and the business community to expand expertise. Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development. Travel as required to perform cross county-wide job functions. Complete all forms and maintain client files as required by the SBA. Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant. Provide Center with timely reports related to milestones and success stories of client’s economic outcomes. Individual must conduct own lead generation through creating partnerships with cities, chambers of commerce, business associations, etc to find clients. AREAS OF EXPERTISE IESBDC is actively recruiting Small Business Expert consultant trainers who can create and deliver instructional content and provide one on one consultation in the following areas: Generalist: Feasibility and Business Modeling Business Planning Breakeven and Pro Forma analysis Industry Specific Retail and Merchandising Food and Catering Makers and Product Development Tourism Product Development and Service Design Features & Benefits Manufacturing or Assembly Process Market & Customers Market Research Industry Sizing Customer Segmentation Target Market Advertising & Sales Marketing Mix Strategy and Tactics Sales Planning Digital advertising Website creation and management WordPress Search engine optimization Analytics Financials Part I Costs: COGS/COSS, Fixed Costs and Start Up Costs Using Excel To Create Financials Projections: Revenue, Break Even and Profit Statements: Profit and Loss, Cash Flow and Balance Sheets Personnel/ Human Resources Compliance Time Management Personal Support Systems Hiring Debt and Equity Owner’s Investment SBA loans Microloans Minimum Qualifications Education & Experience: Bachelor’s degree in a business-related field is preferred; or equivalent experience in business management; or equivalent experience in financial analysis; or Bachelor’s degree in any field with either two years of business management or business ownership. Additional Qualifications: Be able to offer consulting expertise in 1 or more areas in business management items 1-9 Preferred Qualifications Current or past small business owner. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. CSU policy requires all faculty, staff and students (on or off campus) to be immunized (i.e. vaccinated) against the virus that causes COVID-19. As part of the campus community, CSUSB requires all UEC employees to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation. Fully vaccinated is defined as having the last immunization shot at least 14 days prior to the date being evaluated. Current and new employees of UEC are required to adhere to this policy by September 20, 2021 and remain in adherence after that date. All employees are also required to submit a daily health screen to access any on or off campus location. Advertised: Feb 04 2022 Pacific Standard Time Applications close: Closing Date/Time:
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, part time, non-benefited position through 12/30/2022 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $40.00-$50.00 per hour. Location: Riverside and San Bernardino Counties Program Summary: The Orange County / Inland Empire Small Business Development Center is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton and the Orange County Hispanic Chamber of Commerce. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in the Orange County. The SBDC is seeking applications for a Small Business Expert. Work Schedule Up to 19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the hours of 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Applications will be reviewed beginning 02/21/2022. Typical Activities Under minimal supervision of the Director, the Small Business Expert will work independently to: Provide SBDC consulting, training and information services in the region to pre-venture, start-up, small and medium size businesses. Maintain client database by preparing detailed written assessment and make recommendations for improvements. Keep abreast of business trends, techniques, and processes. Work collaboratively with peers and the business community to expand expertise. Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development. Travel as required to perform cross county-wide job functions. Complete all forms and maintain client files as required by the SBA. Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant. Provide Center with timely reports related to milestones and success stories of client’s economic outcomes. Individual must conduct own lead generation through creating partnerships with cities, chambers of commerce, business associations, etc to find clients. AREAS OF EXPERTISE IESBDC is actively recruiting Small Business Expert consultant trainers who can create and deliver instructional content and provide one on one consultation in the following areas: Generalist: Feasibility and Business Modeling Business Planning Breakeven and Pro Forma analysis Industry Specific Retail and Merchandising Food and Catering Makers and Product Development Tourism Product Development and Service Design Features & Benefits Manufacturing or Assembly Process Market & Customers Market Research Industry Sizing Customer Segmentation Target Market Advertising & Sales Marketing Mix Strategy and Tactics Sales Planning Digital advertising Website creation and management WordPress Search engine optimization Analytics Financials Part I Costs: COGS/COSS, Fixed Costs and Start Up Costs Using Excel To Create Financials Projections: Revenue, Break Even and Profit Statements: Profit and Loss, Cash Flow and Balance Sheets Personnel/ Human Resources Compliance Time Management Personal Support Systems Hiring Debt and Equity Owner’s Investment SBA loans Microloans Minimum Qualifications Education & Experience: Bachelor’s degree in a business-related field is preferred; or equivalent experience in business management; or equivalent experience in financial analysis; or Bachelor’s degree in any field with either two years of business management or business ownership. Additional Qualifications: Be able to offer consulting expertise in 1 or more areas in business management items 1-9 Preferred Qualifications Current or past small business owner. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. CSU policy requires all faculty, staff and students (on or off campus) to be immunized (i.e. vaccinated) against the virus that causes COVID-19. As part of the campus community, CSUSB requires all UEC employees to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation. Fully vaccinated is defined as having the last immunization shot at least 14 days prior to the date being evaluated. Current and new employees of UEC are required to adhere to this policy by September 20, 2021 and remain in adherence after that date. All employees are also required to submit a daily health screen to access any on or off campus location. Advertised: Feb 04 2022 Pacific Standard Time Applications close: Closing Date/Time: