PH2576CFIRST DATE OF FILING:
Friday, April 7, 2023 at 8:30 A.M. (PT) TYPE OF RECRUITMENT:
Open Competitive Job Opportunity
This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION
This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION:
Under executive direction, is responsible for managing the information technology activities, including the planning, design, coordination, development, implementation, and maintenance of a large County department with very complex and varied systems; or a very large and comprehensive County medical center or agency. CLASSIFICATION STANDARDS:
Positions allocable to this class typically report to a Chief Deputy Director or an Administrative Deputy in a large County department or medical center with a highly complex information technology environment, designated as such by the County Chief Information Office and the Chief Executive Office.
- Incumbents in this classification are responsible for managing the information technology activities of a department, including the planning, design, coordination, development, implementation, and maintenance of departmental or County-wide automated information systems.
- Incumbents have the responsibility for formulating and implementing related policies and making decisions that affect resource allocation and the scope, direction, and control of proposed information systems.
- These positions ensure the continuous operation and delivery of enterprise-wide integrated business and administrative information services through management of multiple information and communication systems including voice, data, workflow, imaging, and office automation.
- Departmental Chief Information Officer II is distinguished from Departmental Chief Information Officer I in that the latter typically manages an information technology budget and provides services to a user base that are of smaller size, scope, and complexity, with information technology services provided having narrower impact on public health, safety, and welfare.
- In addition, this position leads the department in developing, coordinating, and implementing information technology projects and initiatives that improve cost effectiveness and service delivery.
- Incumbents in this class work with senior management to develop and execute strategic plans to optimize the use of information technology in support of departmental objectives.
- This responsibility includes identifying and integrating of long-range automated information systems requirements into departmental strategic plans to ensure the meeting of Federal, State or other data collection and reporting mandates.
Essential Job Functions
- Plans, organizes, assigns, directs and evaluates the work of the information technology activities of the department.
- Defines long-range automated information systems requirements; coordinates departmental input and recommends information system priorities, plans, policies and procedures to departmental management.
- Establishes and operates information systems governance structures within the department to ensure integrity of information technology architecture, system interoperability, support for critical systems and alignment of information technology initiatives and resources with the department's strategic plan.
- Analyzes and assesses current and proposed plans; oversees and manages the development, design, implementation, and maintenance of automated information systems to ensure achievement of strategic long-range information requirements, and integrates plans into overall strategic departmental plans.
- Directs the development and maintenance of enterprise systems architecture and defines standards and protocols for data exchange, communications, software, and interconnection of the department's health care information systems.
- Develops and maintains IT policies and standards relating to the acquisition, implementation, and operation of information technology and communication systems to ensure that information integrity, security, and privacy are maintained.
- Directs the development and preparation of the departmental automated information systems budget for inclusion into the overall budget and Chief Information Office Business Automation Plan.
- Directs the preparation of recommendations and justifications for additional resources including personnel, space, and materials necessary to meet the department's information technology requirements.
- Directs feasibility studies for proposed automated information systems, including the research and evaluation of alternatives for the enhancement or re-engineering of existing systems; participates in joint feasibility studies with the Chief Information Office, Chief Executive Office, and other County departments and agencies.
- Assesses departmental information systems equipment and/or service requirements; and makes recommendations to purchase/lease equipment and/or contract for services.
- Monitors vendor performance for contracted automated information system services including system development, implementation, and maintenance.
- Consults with departmental managers and users to identify system enhancements and integration and equipment needs; develops needs requirements and ensures that plans and timelines are compatible with long range development goals and objectives.
- Confers with senior departmental management, Chief Information Office, Chief Executive Office, other County departments, and State and Federal officials regarding implementation and maintenance of information systems necessary to meet data collection and reporting mandates.
- Plans and supervises the development and delivery of training programs for management and technical personnel on the use and maintenance of automated systems and equipment.
- Advises departmental management of existing and emerging IT issues and trends and their implications for current and proposed departmental information systems.
- Represents the department on County-wide information systems committees and task forces involved in or leading the development of large-scale automated information systems.
- Represents the department on committees and in meetings with Federal, State, and County officials and with other local governmental agencies.
Requirements MINIMUM REQUIREMENTS: OPTION I:
Graduation from an accredited college or university with a Bachelor's degree* in Business Administration, a discipline related to the core business function of the department; or Computer Science or closely related field-AND-
Five (5) years of progressively responsible experience** managing the design, development, implementation, operation, and maintenance of large complex information systems in a large***, multi-service public- or private-sector organization****. This experience must have included the management of both te chnical information systems functions and administrative functions such as budgeting, finance, and personnel OPTION II:
Two (2) years of experience, within the last three years, at the level of Los Angeles County's class of Departmental Chief Information Officer I***** OPTION III:
Seven (7) years of progressively responsible experience** managing the design, development, implementation, operation, and maintenance of large complex information systems*** in a large multi-service public- or private-sector organization****. This experience must have included the management of both technical information systems functions and related administrative functions such as budgeting, finance, and personnel. LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION:
You must POSSESS
and CLEARLY EXPRESS
detailed years of experience performing relevant duties, related to the requirements within your online job application under the
*In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy
of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application.
** Progressively responsible experience
is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next.
*** Large complex information systems
is defined as : 50 or more employees, or 25 or more employees with extensive service provider contracts, AND
providing a full range of IT services including: application development, network administration, data center management, desktop support, help desk, project management, and IT security functions.
**** Large, multi-service public or private sector organization
is defined as: an agency of at least 300 employees, 50MM annual revenue OR
either multiple governmental programs and services OR
multiple lines of business (e.g., private wealth management, brokerage services, and banking).
*****Experience performing work at the level of Los Angeles County classification of Departmental Chief Information Officer I
is defined as u nder executive direction, is responsible for managing the information technology activities for a medium- to large-sized County department having complex and varied systems; a centralized County department with County-wide system responsibilities; or a large and comprehensive County medical center. DESIRABLE QUALIFICATION:
Credit will be given for additional work experience beyond the Minimum Requirements.
Additional Information Examination Content:
Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of experience based on application information, desirable qualification, and supplemental questionnaire at the time of filing weighted 100%.
Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register.
Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information:
The names of candidates receiving a passing score in the examination will be added to the
Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS
Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information:
The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur.Available Shift:
Any shift, including evenings, nights, weekends and holidays. Application and Filing Information How to Apply
Applications must be filed ONLINE ONLY .
Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov
within fifteen (15) calendar days from application submission.
Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website.
Plan to submit your online application before the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS.
Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes:
Computer and Internet Access at Public Libraries:
- Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
- Applications may be rejected at any stage of the examination and selection process.
- FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
- Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted.
- Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE.
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/reopening
. Social Security Number:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID and Password:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Fair Chance Employer:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity:
It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.Department Contact Name:
Exam AnalystDepartment Contact Phone:
(323) 659-6546Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number:
PH2576CCalifornia Relay Services Phone:
(800) 735-2922ADA Coordinator Phone:
(323) 659-6546 Teletype Phone:
(800) 899-4099Alternate Teletype Phone
: (800) 897-0077COUNTY OF LOS ANGELES Employment Information
Any language contained in the job posting supersedes any language contained below. Your Responsibilities:
1. Completing Your Application :
a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.
b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.
c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.
2. Requirements on Job Posting :
a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.
b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40.
c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.
3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.
4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com
and make the necessary change. This can be done at any time.
5. Equal Employment Opportunity/Non-Discrimination Policy :
a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer
: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process.
You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.
The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.
The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.
NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.
By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation
: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov
/. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit
: In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.
A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.
This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information
: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf
and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check
: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning
: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/
. Benefit Information
: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990
: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity
: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program
: In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004
: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov
, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information
: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act
(Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION
: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.
Updated April 2023