City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
City of Palo Alto
Palo Alto, California, United States
Description: Interviews may occur during the recruitment process Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services. Ideal Candidate The ideal candidate has a minimum of 10 years of experience working in water utility operations, or related field, along with managing a water distribution system. This individual will have a Water Transmission Grade 2 Certification and a Water Distribution Grade 5 Certification , has State and Federal regulatory training, and is backflow and cross connection certified. This position will monitor and maintain five receiving stations, seven reservoirs, eight wells and six regulation stations through our SCADA system and manage various maintenance programs. The candidate will be reliable, adaptable, and diligent, always working towards set goals and priorities of the Utilities, Water, Gas and Wastewater Division. Essential Duties: This i s a daily in-person position working on a 9/80 schedule with a start time of 6:30 am Essential and other important responsibilities and duties may include, but are not limited to the following: Leads and manages team, including prioritizing and assigning work, conducting performance evaluations, oversee training and development, and making hiring, disciplinary and termination recommendations Provides oversight to the operations and maintenance of well sites, booster stations, reservoirs, compliance water sampling, and testing Ensures certified distribution and treatment operators are properly trained to make decisions that affect water quality and storage using supervisory control and data acquisition (SCADA) either manually or automatically Exercise technical expertise in preparing written and oral reports Collaborates with City's Customer Service, Engineering, Water Quality Control Plant, Environmental and Safety, and other internal departments Participates in and supports the City of Palo Alto's Continuous Improvement program and projects Acts as Chief Operator and provides turnover instructions to Shift Operators daily Day-to-day oversight of all operations for the potable water, wells, pump stations, hydro-pneumatic tanks and reservoirs within the City of Palo Alto Plan, develop and oversee the work of staff involved in the implementation of efficient operations and delivery of excellent customer service while maintaining the highest level of water quality in the system and proactively addressing maintenance needs Observe, monitor, and evaluate all functions, operations and activities of the City’s water distribution systems and inclusive work units on a continuous basis; identify potential issues, problems, and opportunities and implement appropriate solutions; implement approved improvements and modifications; routinely prepare regulatory reports on operations and activities Receive and respond to difficult concerns/complaints from City water customers and the general public; initiate, oversee, and monitor investigations and communications regarding such complaints and claims against the City; and implement appropriate responses and corrective actions as necessary to resolve issues in a timely manner Provides management oversight and on-going evaluations to resolve problems during emergencies Available for on-call duty as required Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: High School Diploma, or G.E.D., and ten years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Licensing Requirements: Water Distribution Grade 5 Certification; Water Treatment Grade 2 Certification; Valid California Driver's License; Working Conditions / Physical Requirements Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Full Job Description click HERE Benefits : Fantastic benfits package! Medical, Dental, Othodontia, Vision! To learn more, click HERE plus Commuter Incentives click HERE included are GoPass for CalTrain Schedule : This i s a daily in-person position working on a 9/80 schedule; Mon to Thur 6:30 am to 4:00 pm; alternating Fridays 6:30 am to 3:00 pm. Compensation (UMPAPA): Comprehensive compensationplan. To learn more, click HERE Supplemental Information: **NOTE** This position requires a weighted assessment post interview **NOTE** Interviews are tentatively scheduled for date Wednesday, March 26, 2024 The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Mar 08, 2024
Full Time
Description: Interviews may occur during the recruitment process Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services. Ideal Candidate The ideal candidate has a minimum of 10 years of experience working in water utility operations, or related field, along with managing a water distribution system. This individual will have a Water Transmission Grade 2 Certification and a Water Distribution Grade 5 Certification , has State and Federal regulatory training, and is backflow and cross connection certified. This position will monitor and maintain five receiving stations, seven reservoirs, eight wells and six regulation stations through our SCADA system and manage various maintenance programs. The candidate will be reliable, adaptable, and diligent, always working towards set goals and priorities of the Utilities, Water, Gas and Wastewater Division. Essential Duties: This i s a daily in-person position working on a 9/80 schedule with a start time of 6:30 am Essential and other important responsibilities and duties may include, but are not limited to the following: Leads and manages team, including prioritizing and assigning work, conducting performance evaluations, oversee training and development, and making hiring, disciplinary and termination recommendations Provides oversight to the operations and maintenance of well sites, booster stations, reservoirs, compliance water sampling, and testing Ensures certified distribution and treatment operators are properly trained to make decisions that affect water quality and storage using supervisory control and data acquisition (SCADA) either manually or automatically Exercise technical expertise in preparing written and oral reports Collaborates with City's Customer Service, Engineering, Water Quality Control Plant, Environmental and Safety, and other internal departments Participates in and supports the City of Palo Alto's Continuous Improvement program and projects Acts as Chief Operator and provides turnover instructions to Shift Operators daily Day-to-day oversight of all operations for the potable water, wells, pump stations, hydro-pneumatic tanks and reservoirs within the City of Palo Alto Plan, develop and oversee the work of staff involved in the implementation of efficient operations and delivery of excellent customer service while maintaining the highest level of water quality in the system and proactively addressing maintenance needs Observe, monitor, and evaluate all functions, operations and activities of the City’s water distribution systems and inclusive work units on a continuous basis; identify potential issues, problems, and opportunities and implement appropriate solutions; implement approved improvements and modifications; routinely prepare regulatory reports on operations and activities Receive and respond to difficult concerns/complaints from City water customers and the general public; initiate, oversee, and monitor investigations and communications regarding such complaints and claims against the City; and implement appropriate responses and corrective actions as necessary to resolve issues in a timely manner Provides management oversight and on-going evaluations to resolve problems during emergencies Available for on-call duty as required Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: High School Diploma, or G.E.D., and ten years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Licensing Requirements: Water Distribution Grade 5 Certification; Water Treatment Grade 2 Certification; Valid California Driver's License; Working Conditions / Physical Requirements Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Full Job Description click HERE Benefits : Fantastic benfits package! Medical, Dental, Othodontia, Vision! To learn more, click HERE plus Commuter Incentives click HERE included are GoPass for CalTrain Schedule : This i s a daily in-person position working on a 9/80 schedule; Mon to Thur 6:30 am to 4:00 pm; alternating Fridays 6:30 am to 3:00 pm. Compensation (UMPAPA): Comprehensive compensationplan. To learn more, click HERE Supplemental Information: **NOTE** This position requires a weighted assessment post interview **NOTE** Interviews are tentatively scheduled for date Wednesday, March 26, 2024 The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 5/3/2024 11:59 PM Pacific
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN CONSTRUCTION INSPECTOR SUPERVISOR ENGINEERING $29.23 - $35.08 /HOURLY $60,798-72,966/ANNUALLY (HIRE IN RANGE; DOQ) TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 7 AM to 4PM Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE SUBMITTED BY 4/25/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the general administration of the Inspection Division of the Engineering Department. Performs field and technical construction inspection work for environmental, water, sewer, street, and other public works projects and programs. Assures compliance with Federal, State and local codes and standards and contractual provisions. Along with providing direction, supervision, and evaluation of inspection staff, employees of this class are expected to perform highly skilled technical duties associated with inspections, and guiding staff through the inspections of capital improvements projects or private development. SUPERVISION RECEIVED Works under the general guidance and direction of Assistant City Engineer and/or City Engineer. SUPERVISION EXERCISED Exercises supervision over staff assigned to the Inspection Division of the Engineering Department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from high school diploma or GED equivalent; Minimum of seven (7) years of public works improvement inspections or related experience; and Minimum of three (3) years of supervisory experience; Supplemented by one (1) year of related technical or college coursework in algebra trigonometry, physics, land surveying, civil engineering a closely related field; and Ability to obtain at least four (4) of the following within one year of hire: ATTI (Arizona Technical Testing Institute) field technician certification ATTSA (American Traffic Safety Services Association) traffic control supervisor certification ACI (American Concrete Institute) concrete field testing certification ADEQ (Arizona Department of Environmental Quality) water distribution or sewer collection Operator II Certification NICET (National Institute for Certification in Engineering Technologies) Level III certification in a civil engineering technology program APWA (American Public Works Association)public infrastructure inspector certification; or Any equivalent combination of education, experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver's license or ability to obtain one within six (6) months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises assigned operations; Plans and organizes workloads and staff assignments; Trains, motivates and evaluates assigned staff; Reviews progress and directs changes as needed. Inspects and approves all phases of public and private construction and installation of streets, curbs, gutter, sidewalk, storm drains, sewers, water lines, water meters, hydrants, service lines, fire lines, cross connection control devices and related utilities and structures as assigned to assure that the appropriate construction is completed in compliance with the plans, standards, specifications, special requirements, codes and regulations; issues correction notices or approvals as required. Inspects and assesses damage from oil, gas and water leaks to public and private property and facilities as required. Oil and/or gas leaks are reported to the Fire Department Hazardous Materials Team. Inspects construction work under excavation, clearing and grading permits. Coordinates activities and schedules with utility companies, contractors, property owners and other City departments. Resolves conflicts within scope of authority, and/or refers conflicts to Assistant City Engineer or City Engineer. Inspects to assure compliance with local, State and Federal standards for any right-of-way, street use, and other permits issued to private utilities or contractors. Checks for proper use and placement of traffic control devices to assure compliance with the Manual on Uniform Traffic Control Devices (MUTCD). Provides information and responds to inquiries from contractors, property owners, staff, and the general public regarding assigned public works projects. Maintains a variety of logs and records related to employees, work assignments and inspection activities. Performs work in accordance with safety policies and procedures. Ensures that department management is informed of critical issues. Represents the Engineering Department in meetings, with contractors, engineers, developers, and other public agencies as required. Demonstrates continuous efforts to improve operations, decrease turnaround times and streamline the inspection work processes. Provides guidance, training and supervision to inspection staff on policies, practices and procedures, design and inspection within the public right of way. Compiles information and prepares construction reports as required. Assists in facilitating resolution of construction related conflicts. Handles complex technical problems, customer inquiries and complaints. Exercises considerable independent judgment during inspection of engineering projects with several jobs occurring at the same time. Ensures good workmanship, structural soundness, and aesthetics of engineering projects. Provides adequate documentation for ADEQ for testing of all water lines and sewer lines. Ensures safety of self while performing inspection on sites to include traversing, entering and exiting sites. Recognizes appropriate OSHA requirements and traffic control protocols are in place prior to placing self into the area of inspection. Ensures that construction projects create no hazards, avoidable nuisances, or damages to private or public property. Accurately read and interpret maps, specifications, drawings, and blueprints. Performs all duties in conformance to appropriate safety and security standards. Communicates and acts in a professional manner with the public, assigned employees, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and immediately reports unsafe activity and conditions to supervisor(s). PERIPHERAL DUTIES Reviews field staking and makes revisions within scope of authority; or refers matter to Assistant City Engineer or City Engineer for final interpretation and resolution. May serve on various employee or other committees as assigned. Serves as a member of survey crew or flagging as needed. Performs related duties as assigned. Performs special assignments as requested. Miscellaneous KNOWLEDGE Considerable knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Public works inspection methods; Applicable laws, standards and regulations relating to construction, inspection, safety and traffic control; Working knowledge of personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Skill in reading and interpreting construction drawings, plans and specifications; Operating listed tools and equipment; Applying material testing and procedures; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Troubleshooting problems; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff; Read and interpret basic maps and blueprints. ABILITIES Ability to: Accurately read and comprehend construction plans; Prepare, organize and maintain inspection field and office data, reports and systems; Perform required mathematical computations; Prepare accurate quantity and cost estimates; Work effectively with multiple inspections on a variety of capital improvement projects; Effectively communicate complex technical information, orally and in writing, to contractors, developers, property owners, employees, consultants, other governmental agency representatives, City officials, and the general public; Coordinate and organize work activities for division and staff; Detect poor workmanship, inferior materials, and potential hazards and recommend or stipulate appropriate remedial measure; Establish and maintain effective working relationships with assigned employees, coworkers, supervisor, other departments and the public; Understand and carry out written and oral instructions; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Supervise, guide and evaluate others in the work they are performing; Use equipment and tools properly and safely; Perform in adverse weather conditions; Wear OSHA required personal protective equipment; Bend or stoop repeatedly or continually while performing inspections; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around scaffolding, bracing, or unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/25/2024 5:00 PM Arizona
Apr 05, 2024
Full Time
Job Summary CITY OF KINGMAN CONSTRUCTION INSPECTOR SUPERVISOR ENGINEERING $29.23 - $35.08 /HOURLY $60,798-72,966/ANNUALLY (HIRE IN RANGE; DOQ) TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 7 AM to 4PM Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE SUBMITTED BY 4/25/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the general administration of the Inspection Division of the Engineering Department. Performs field and technical construction inspection work for environmental, water, sewer, street, and other public works projects and programs. Assures compliance with Federal, State and local codes and standards and contractual provisions. Along with providing direction, supervision, and evaluation of inspection staff, employees of this class are expected to perform highly skilled technical duties associated with inspections, and guiding staff through the inspections of capital improvements projects or private development. SUPERVISION RECEIVED Works under the general guidance and direction of Assistant City Engineer and/or City Engineer. SUPERVISION EXERCISED Exercises supervision over staff assigned to the Inspection Division of the Engineering Department. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from high school diploma or GED equivalent; Minimum of seven (7) years of public works improvement inspections or related experience; and Minimum of three (3) years of supervisory experience; Supplemented by one (1) year of related technical or college coursework in algebra trigonometry, physics, land surveying, civil engineering a closely related field; and Ability to obtain at least four (4) of the following within one year of hire: ATTI (Arizona Technical Testing Institute) field technician certification ATTSA (American Traffic Safety Services Association) traffic control supervisor certification ACI (American Concrete Institute) concrete field testing certification ADEQ (Arizona Department of Environmental Quality) water distribution or sewer collection Operator II Certification NICET (National Institute for Certification in Engineering Technologies) Level III certification in a civil engineering technology program APWA (American Public Works Association)public infrastructure inspector certification; or Any equivalent combination of education, experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Driver's license or ability to obtain one within six (6) months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Manages and supervises assigned operations; Plans and organizes workloads and staff assignments; Trains, motivates and evaluates assigned staff; Reviews progress and directs changes as needed. Inspects and approves all phases of public and private construction and installation of streets, curbs, gutter, sidewalk, storm drains, sewers, water lines, water meters, hydrants, service lines, fire lines, cross connection control devices and related utilities and structures as assigned to assure that the appropriate construction is completed in compliance with the plans, standards, specifications, special requirements, codes and regulations; issues correction notices or approvals as required. Inspects and assesses damage from oil, gas and water leaks to public and private property and facilities as required. Oil and/or gas leaks are reported to the Fire Department Hazardous Materials Team. Inspects construction work under excavation, clearing and grading permits. Coordinates activities and schedules with utility companies, contractors, property owners and other City departments. Resolves conflicts within scope of authority, and/or refers conflicts to Assistant City Engineer or City Engineer. Inspects to assure compliance with local, State and Federal standards for any right-of-way, street use, and other permits issued to private utilities or contractors. Checks for proper use and placement of traffic control devices to assure compliance with the Manual on Uniform Traffic Control Devices (MUTCD). Provides information and responds to inquiries from contractors, property owners, staff, and the general public regarding assigned public works projects. Maintains a variety of logs and records related to employees, work assignments and inspection activities. Performs work in accordance with safety policies and procedures. Ensures that department management is informed of critical issues. Represents the Engineering Department in meetings, with contractors, engineers, developers, and other public agencies as required. Demonstrates continuous efforts to improve operations, decrease turnaround times and streamline the inspection work processes. Provides guidance, training and supervision to inspection staff on policies, practices and procedures, design and inspection within the public right of way. Compiles information and prepares construction reports as required. Assists in facilitating resolution of construction related conflicts. Handles complex technical problems, customer inquiries and complaints. Exercises considerable independent judgment during inspection of engineering projects with several jobs occurring at the same time. Ensures good workmanship, structural soundness, and aesthetics of engineering projects. Provides adequate documentation for ADEQ for testing of all water lines and sewer lines. Ensures safety of self while performing inspection on sites to include traversing, entering and exiting sites. Recognizes appropriate OSHA requirements and traffic control protocols are in place prior to placing self into the area of inspection. Ensures that construction projects create no hazards, avoidable nuisances, or damages to private or public property. Accurately read and interpret maps, specifications, drawings, and blueprints. Performs all duties in conformance to appropriate safety and security standards. Communicates and acts in a professional manner with the public, assigned employees, co-workers, and work contacts. Provides excellent customer service to all contacts. Regular attendance is an essential function of this job to ensure continuity. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and immediately reports unsafe activity and conditions to supervisor(s). PERIPHERAL DUTIES Reviews field staking and makes revisions within scope of authority; or refers matter to Assistant City Engineer or City Engineer for final interpretation and resolution. May serve on various employee or other committees as assigned. Serves as a member of survey crew or flagging as needed. Performs related duties as assigned. Performs special assignments as requested. Miscellaneous KNOWLEDGE Considerable knowledge of civil engineering principles, practices and methods as applicable to a municipal setting; Public works inspection methods; Applicable laws, standards and regulations relating to construction, inspection, safety and traffic control; Working knowledge of personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Skill in reading and interpreting construction drawings, plans and specifications; Operating listed tools and equipment; Applying material testing and procedures; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Troubleshooting problems; Working in a team environment; Providing customer service; and Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff; Read and interpret basic maps and blueprints. ABILITIES Ability to: Accurately read and comprehend construction plans; Prepare, organize and maintain inspection field and office data, reports and systems; Perform required mathematical computations; Prepare accurate quantity and cost estimates; Work effectively with multiple inspections on a variety of capital improvement projects; Effectively communicate complex technical information, orally and in writing, to contractors, developers, property owners, employees, consultants, other governmental agency representatives, City officials, and the general public; Coordinate and organize work activities for division and staff; Detect poor workmanship, inferior materials, and potential hazards and recommend or stipulate appropriate remedial measure; Establish and maintain effective working relationships with assigned employees, coworkers, supervisor, other departments and the public; Understand and carry out written and oral instructions; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Supervise, guide and evaluate others in the work they are performing; Use equipment and tools properly and safely; Perform in adverse weather conditions; Wear OSHA required personal protective equipment; Bend or stoop repeatedly or continually while performing inspections; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around scaffolding, bracing, or unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/25/2024 5:00 PM Arizona
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants This position will focus on providing on the job training to new Utility Account Specialists in Bill Production during their nesting period. The position will also provide cross training in all areas of complex billing to seasoned team members on the Bill Production team and will act in the role of peer coach. This position will: • Provide on-the-job training to new hires in Bill Production during their nesting period. • Work with Supervisor to create individual employee training plans. • Review work for accuracy and quality. • Provide cross training to all team members. • Lead training sessions. • Conduct quality monitoring to ensure actions taken on accounts are thorough and adhere to department processes, procedures, and expectations. • Act as peer coach, providing insight and guidance on complex billing issues. • Work with billing system enhancement team to capture processes, act as tester during billing system enhancements, and train team on updates/changes. • Review existing processes and make revisions, as necessary. • Engage team members and encourage learning culture. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. *This position is classified as an “essential” position. Pay Range $28.04 - $34.34 Hours Monday through Friday, 7:00 a.m.. to 4:00 p.m. with some flexibility. May require other schedules during outage response/incident command. Schedule is subject to change to meet business needs. Job Close Date 04/18/2024 Type of Posting Division Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Experience producing bills and resolving complex billing issues within Oracle CC&B. Experience identifying training opportunities and developing individual training plans for team members. Experience in a coaching and development environment. Experience conducting quality monitoring to ensure actions taken on accounts are thorough and adhering to department processes, procedures, and expectations. Experience working with frequent interruptions and changes in priorities. Experience identifying trends and opportunities to ensure continual improvement, including reviewing existing processes, and making revisions as needed. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches utility usage, determines average consumption, verifies and calculates rates, and investigates high costs or other anomalies for possible causes and resolution. Provides innovative and customized usage and billing solutions and recommendations. Extracts data and presents facts to customers providing utility reports, as needed, for management of usage and cost. Researches and determines requirements for subdivision development, re-subdivision, and water and wastewater service extensions. Evaluates site/lot plans, criteria, etc. for a variety of projects, programs, and activities. Manages assigned utility projects from initiation to completion. Maintains, safeguards, and provides original documents of record. Presents arguments and reasoning as an advocate representing the utility in hearings, investigations, examinations, or other arenas where disputes are addressed. Develops, revises, and implements procedures and processes to facilitate the provision of services to customers. Recruits and serves as a point of contact for utility programs. Develops, implements, and delivers training in a variety of formats and venues. Responsibilities - Supervision and/or Leadership Exercised: May lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current division employee? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Please describe your experience producing bills and resolving complex billing issues within Oracle CC&B. (Open Ended Question) * Please describe your experience identifying training opportunities and developing individual training plans for team members. (Open Ended Question) * Please describe your experience in a coaching and development environment. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 05, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants This position will focus on providing on the job training to new Utility Account Specialists in Bill Production during their nesting period. The position will also provide cross training in all areas of complex billing to seasoned team members on the Bill Production team and will act in the role of peer coach. This position will: • Provide on-the-job training to new hires in Bill Production during their nesting period. • Work with Supervisor to create individual employee training plans. • Review work for accuracy and quality. • Provide cross training to all team members. • Lead training sessions. • Conduct quality monitoring to ensure actions taken on accounts are thorough and adhere to department processes, procedures, and expectations. • Act as peer coach, providing insight and guidance on complex billing issues. • Work with billing system enhancement team to capture processes, act as tester during billing system enhancements, and train team on updates/changes. • Review existing processes and make revisions, as necessary. • Engage team members and encourage learning culture. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. *This position is classified as an “essential” position. Pay Range $28.04 - $34.34 Hours Monday through Friday, 7:00 a.m.. to 4:00 p.m. with some flexibility. May require other schedules during outage response/incident command. Schedule is subject to change to meet business needs. Job Close Date 04/18/2024 Type of Posting Division Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd Preferred Qualifications Experience producing bills and resolving complex billing issues within Oracle CC&B. Experience identifying training opportunities and developing individual training plans for team members. Experience in a coaching and development environment. Experience conducting quality monitoring to ensure actions taken on accounts are thorough and adhering to department processes, procedures, and expectations. Experience working with frequent interruptions and changes in priorities. Experience identifying trends and opportunities to ensure continual improvement, including reviewing existing processes, and making revisions as needed. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches utility usage, determines average consumption, verifies and calculates rates, and investigates high costs or other anomalies for possible causes and resolution. Provides innovative and customized usage and billing solutions and recommendations. Extracts data and presents facts to customers providing utility reports, as needed, for management of usage and cost. Researches and determines requirements for subdivision development, re-subdivision, and water and wastewater service extensions. Evaluates site/lot plans, criteria, etc. for a variety of projects, programs, and activities. Manages assigned utility projects from initiation to completion. Maintains, safeguards, and provides original documents of record. Presents arguments and reasoning as an advocate representing the utility in hearings, investigations, examinations, or other arenas where disputes are addressed. Develops, revises, and implements procedures and processes to facilitate the provision of services to customers. Recruits and serves as a point of contact for utility programs. Develops, implements, and delivers training in a variety of formats and venues. Responsibilities - Supervision and/or Leadership Exercised: May lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Are you a current division employee? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Please describe your experience producing bills and resolving complex billing issues within Oracle CC&B. (Open Ended Question) * Please describe your experience identifying training opportunities and developing individual training plans for team members. (Open Ended Question) * Please describe your experience in a coaching and development environment. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No Optional & Required Documents Required Documents Optional Documents
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Power is looking for an engineering manager to join their Business Customer Energy Solutions team. In this role you will be responsible for overseeing technical activities and engineering functions related to development and delivery of energy programs and services for business customers. This includes supervising the engineering group that develops and delivers energy projects, securing energy efficiency measures with Tacoma Power’s commercial, industrial, and large multifamily customers by conducting advanced level engineering and technical analyses. This work is critical to achieving Tacoma Power’s Washington State mandated energy conservation targets. Responsibilities Include: Develop and review energy efficiency projects for commercial, industrial, and large multifamily facilities, ensuring accuracy, completeness, and adherence to regulatory compliance requirements. Provide technical supervision and leadership for the engineering team, promoting professional development of engineering staff. Manage large and complex energy conservation projects requiring custom analysis. Includes: Conduct and direct the preparation of energy assessments and inspections. Interact directly with customers and trade allies such as engineering and consulting firms to research, assess, and consult on energy project goals, options, plans and incentives. Evaluate the energy performance of installed efficiency projects including detailed measurement and verification (M&V). Requires in-depth knowledge of various M&V protocols, methodologies, and best practices. Prepare complex energy calculations related to a wide variety of building systems including refrigeration, industrial processes and compressed air, water and wastewater, HVAC, pumping, motors and drives, lighting, and domestic water. Develop and maintain complex commercial and industrial conservation programs. Includes: Ongoing implementation support for commercial and industrial Strategic Energy Management programs. Support of planning efforts and enhancements to prescriptive (deemed) and custom offerings. Research and analysis of technical information, new energy concepts, products, and processes. Provide technical information and support to customers and trade allies. May include recommendations, engineering analyses and economic analyses of energy efficiency options, load management, and billing/rate impacts. Qualifications Minimum Education* Bachelor's degree in mechanical or electrical engineering or directly related field Minimum Experience* 5 years including 1 year prior as a licensed professional engineer or project lead/intermittent supervisor *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Licensed Professional Engineer (or ability to obtain Washington license within 6 months from time of appointment) Knowledge & Skills Core competencies required for this position include customer service, action oriented, ensures accountability, communicates effectively, instills trust, and manages ambiguity. Experience with implementation of utility rebate and/or energy management programs, preferably for commercial, industrial and/or large multifamily sectors, is highly desired. Selection Process & Supplemental Information Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Next review of applications will be April, 15, 2024. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 prior to 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/26/2024 5:00 PM Pacific
Mar 30, 2024
Full Time
Position Description Tacoma Power is looking for an engineering manager to join their Business Customer Energy Solutions team. In this role you will be responsible for overseeing technical activities and engineering functions related to development and delivery of energy programs and services for business customers. This includes supervising the engineering group that develops and delivers energy projects, securing energy efficiency measures with Tacoma Power’s commercial, industrial, and large multifamily customers by conducting advanced level engineering and technical analyses. This work is critical to achieving Tacoma Power’s Washington State mandated energy conservation targets. Responsibilities Include: Develop and review energy efficiency projects for commercial, industrial, and large multifamily facilities, ensuring accuracy, completeness, and adherence to regulatory compliance requirements. Provide technical supervision and leadership for the engineering team, promoting professional development of engineering staff. Manage large and complex energy conservation projects requiring custom analysis. Includes: Conduct and direct the preparation of energy assessments and inspections. Interact directly with customers and trade allies such as engineering and consulting firms to research, assess, and consult on energy project goals, options, plans and incentives. Evaluate the energy performance of installed efficiency projects including detailed measurement and verification (M&V). Requires in-depth knowledge of various M&V protocols, methodologies, and best practices. Prepare complex energy calculations related to a wide variety of building systems including refrigeration, industrial processes and compressed air, water and wastewater, HVAC, pumping, motors and drives, lighting, and domestic water. Develop and maintain complex commercial and industrial conservation programs. Includes: Ongoing implementation support for commercial and industrial Strategic Energy Management programs. Support of planning efforts and enhancements to prescriptive (deemed) and custom offerings. Research and analysis of technical information, new energy concepts, products, and processes. Provide technical information and support to customers and trade allies. May include recommendations, engineering analyses and economic analyses of energy efficiency options, load management, and billing/rate impacts. Qualifications Minimum Education* Bachelor's degree in mechanical or electrical engineering or directly related field Minimum Experience* 5 years including 1 year prior as a licensed professional engineer or project lead/intermittent supervisor *Equivalency: 1 year of experience = 1 year of education Licensing, Certifications and Other Requirements Washington State Licensed Professional Engineer (or ability to obtain Washington license within 6 months from time of appointment) Knowledge & Skills Core competencies required for this position include customer service, action oriented, ensures accountability, communicates effectively, instills trust, and manages ambiguity. Experience with implementation of utility rebate and/or energy management programs, preferably for commercial, industrial and/or large multifamily sectors, is highly desired. Selection Process & Supplemental Information Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Next review of applications will be April, 15, 2024. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 prior to 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/26/2024 5:00 PM Pacific
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Licenses or Certifications: Valid Texas Class “C” Driver License. Texas Plumbing Inspector License. Texas Backflow Prevention Assembly Tester ( BPAT ) License. Valid certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Please refer to the preferred qualifications listed in this posting when completing the “Duties and Responsibilities” section for each job listed on your application, describing which preferred qualifications are applicable for that position including any preferred software used. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in Microsoft Excel, Microsoft Outlook, and Business Writing will be assessed, with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment. A ll Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Driving Requirement: This position requires a Valid Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $33.05 - $42.14 Hours 7:00 a.m. - 3:30 p.m. some flexibility, hybrid Job Close Date 04/22/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center- 3907 S Industrial Dr, Austin Preferred Qualifications Demonstrated experience performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Demonstrated experience working in water protection, cross connection control, backflow prevention, or a related field Extensive knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement Experience with the budgeting process including identifying needs, creating budgets, and monitoring spending Licensed Master Plumber or ability to obtain within six (6) months of employment Customer Service Inspector License from the Texas Commission on Environmental Quality or the ability to obtain with (6) months of employment Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners or the ability to obtain with six (6) months of employment Experience in business writing and communicating complex technical information to a broad range of recipients Skill and experience in working with Microsoft Office 365 applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements multiple water regulatory programs pertaining to cross connections, back flow prevention, auxiliary water, private fire hydrants, water wells, and lake water protection. Manages the compliance, interpretation, and enforcement of federal, state, local laws, regulations, ordinances, and policies, procedures pertaining to multiple water protection programs. Represents water protection program in response to audit requests. Conducts investigations and testifies in court as an expert witness on cross connection, back flow prevention, plumbing regulations, auxiliary water, and fire hydrant maintenance. Develops, implements, and monitors specific strategies for achieving the department’s strategic business plans, short- and long-range goals, and Water Protection Division budget. Plans future program changes/needs to ensure compliance with applicable laws/ordinances. Consults with architects, engineers, contractors, and customers to provide guidance and information on potable and reclaim water ordinance requirements, procedures, and other applicable Federal, State, and Local requirements. Coordinates division/section activities with other City departments. Researches and develops specifications for equipment purchases. Resolves customer complaints. Evaluates and determines potable, reclaim, and auxiliary water systems device changes to ensure compliance with applicable laws and ordinances Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water protection programs. Knowledge of Federal, State, and Local regulations. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of standard uniform plumbing codes. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to conduct research. Ability to perform plumbing and backflow prevention functions. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Water Protection Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Do you meet these minimum qualifications? Yes No * Which of the following Licenses/Certifications do you currently hold? Texas Plumbing Inspector License Texas Backflow Prevention Assembly Tester (BPAT) License Certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code Certification from the International Code Council (ICC) on the International Plumbing Code. None * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * How many years of experience do you have with the budgeting process including identifying needs, creating budgets, and monitoring spending? Less than 1 year 1 - 3 years 4 - 6 years 7+ years * How many years of experience do you have performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal? 0-1 years 2-4 years 5-7 years 8+ years * How many years of experience do you have working in water protection, cross connection control, backflow prevention, or a related field? 0-4 years 5-7 years 8-10 years 11+ years * How many years of experience do you have with knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement? 0-3 years 4-7 years 8-10 years 11+ years * How many years of experience do you have in business writing and communicating complex technical information to a broad range of recipients? Less than 1 year 1-3 years 4-6 years 7+ years * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Which of the following licenses and/or certifications do you posses? Licensed Master Plumber Customer Service Inspector License from the Texas Commission on Environmental Quality Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners None * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 30, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Licenses or Certifications: Valid Texas Class “C” Driver License. Texas Plumbing Inspector License. Texas Backflow Prevention Assembly Tester ( BPAT ) License. Valid certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Please refer to the preferred qualifications listed in this posting when completing the “Duties and Responsibilities” section for each job listed on your application, describing which preferred qualifications are applicable for that position including any preferred software used. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in Microsoft Excel, Microsoft Outlook, and Business Writing will be assessed, with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment. A ll Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Driving Requirement: This position requires a Valid Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $33.05 - $42.14 Hours 7:00 a.m. - 3:30 p.m. some flexibility, hybrid Job Close Date 04/22/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center- 3907 S Industrial Dr, Austin Preferred Qualifications Demonstrated experience performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Demonstrated experience working in water protection, cross connection control, backflow prevention, or a related field Extensive knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement Experience with the budgeting process including identifying needs, creating budgets, and monitoring spending Licensed Master Plumber or ability to obtain within six (6) months of employment Customer Service Inspector License from the Texas Commission on Environmental Quality or the ability to obtain with (6) months of employment Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners or the ability to obtain with six (6) months of employment Experience in business writing and communicating complex technical information to a broad range of recipients Skill and experience in working with Microsoft Office 365 applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements multiple water regulatory programs pertaining to cross connections, back flow prevention, auxiliary water, private fire hydrants, water wells, and lake water protection. Manages the compliance, interpretation, and enforcement of federal, state, local laws, regulations, ordinances, and policies, procedures pertaining to multiple water protection programs. Represents water protection program in response to audit requests. Conducts investigations and testifies in court as an expert witness on cross connection, back flow prevention, plumbing regulations, auxiliary water, and fire hydrant maintenance. Develops, implements, and monitors specific strategies for achieving the department’s strategic business plans, short- and long-range goals, and Water Protection Division budget. Plans future program changes/needs to ensure compliance with applicable laws/ordinances. Consults with architects, engineers, contractors, and customers to provide guidance and information on potable and reclaim water ordinance requirements, procedures, and other applicable Federal, State, and Local requirements. Coordinates division/section activities with other City departments. Researches and develops specifications for equipment purchases. Resolves customer complaints. Evaluates and determines potable, reclaim, and auxiliary water systems device changes to ensure compliance with applicable laws and ordinances Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water protection programs. Knowledge of Federal, State, and Local regulations. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of standard uniform plumbing codes. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to conduct research. Ability to perform plumbing and backflow prevention functions. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Water Protection Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Do you meet these minimum qualifications? Yes No * Which of the following Licenses/Certifications do you currently hold? Texas Plumbing Inspector License Texas Backflow Prevention Assembly Tester (BPAT) License Certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code Certification from the International Code Council (ICC) on the International Plumbing Code. None * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * How many years of experience do you have with the budgeting process including identifying needs, creating budgets, and monitoring spending? Less than 1 year 1 - 3 years 4 - 6 years 7+ years * How many years of experience do you have performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal? 0-1 years 2-4 years 5-7 years 8+ years * How many years of experience do you have working in water protection, cross connection control, backflow prevention, or a related field? 0-4 years 5-7 years 8-10 years 11+ years * How many years of experience do you have with knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement? 0-3 years 4-7 years 8-10 years 11+ years * How many years of experience do you have in business writing and communicating complex technical information to a broad range of recipients? Less than 1 year 1-3 years 4-6 years 7+ years * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Which of the following licenses and/or certifications do you posses? Licensed Master Plumber Customer Service Inspector License from the Texas Commission on Environmental Quality Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners None * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary purpose of this position is to assist with the repairs and maintenance of water distribution, wastewater collection, and water production systems components for the city. This is accomplished by performing repairs to water lines; performing repairs to sewer lines; completing work for customer service calls; performing preventative maintenance; and completing installation of sewer and water taps. Other duties include conducting repairs to hydrants and valves; and interacting with other City employees and citizens. Scheduled for on-call pager rotation in response to emergencies. Essential Job Functions Performs repairs to water lines by responding to water leaks; identifying the source of leak; isolating line segment; exposing and making repairs; flushing system; placing line back into service; operating all the required valves; always ensuring job site safety. Performs repairs to sewer lines by exposing the sewer line; identifying the source of the problem; avoiding the creation of damage to other utilities; conducting repairs; and always ensuring a safe job site. Completes work for customer service calls by responding to service call requests for water to be turned on, leaks at mains, sewer stoppages, and for service to lines; deploying with adequate equipment; and expediting the return to service of sewer or water to customers. Performs preventative maintenance by performing pull down maintenance utilizing the flush truck or mounted trailer; removing obstructions in sewer lines by de-roofing, cleaning, or introducing chemicals; and performing CCTV inspections to identify line problems as required. Completes installation of sewer and water taps by assisting with installation service of taps by exposing mains in asphalt, soils, or concrete; installing tap penetrating mains; isolating line as required; inspecting and testing for leaks at new connections. Conducts repairs to hydrants and valves by isolating fire hydrant lead; exposing piping and assessing damages for repair; replacing or reinstalling parts; performing inspections prior to placing hydrant in service; exposing valve; isolating line segment; identifying problem; repairing valve back to operational level; and placing valve into the open position. All other duties as assigned by a supervisor/manager within your department/division. Regular and consistent attendance and punctuality for the assigned work hours is essential. Minimum Qualifications Education : Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Experience: 0-1 years ofrelated experience to conducting repairs and maintenance of water distribution lines and wastewater lines, operating various gas/hydraulic equipment/tool, and knowledge of safe work zones preferred. Licenses: Valid Class A Driver's License with a tanker endorsement within 2 years of employment. Certifications Required : Class D Water Distribution (or obtain within 180 days (6 months) of employment) and Class I Collections within 1 year of employment. Closing Date/Time: 4/24/2024 5:00 PM Central
Mar 08, 2024
Full Time
Job Summary purpose of this position is to assist with the repairs and maintenance of water distribution, wastewater collection, and water production systems components for the city. This is accomplished by performing repairs to water lines; performing repairs to sewer lines; completing work for customer service calls; performing preventative maintenance; and completing installation of sewer and water taps. Other duties include conducting repairs to hydrants and valves; and interacting with other City employees and citizens. Scheduled for on-call pager rotation in response to emergencies. Essential Job Functions Performs repairs to water lines by responding to water leaks; identifying the source of leak; isolating line segment; exposing and making repairs; flushing system; placing line back into service; operating all the required valves; always ensuring job site safety. Performs repairs to sewer lines by exposing the sewer line; identifying the source of the problem; avoiding the creation of damage to other utilities; conducting repairs; and always ensuring a safe job site. Completes work for customer service calls by responding to service call requests for water to be turned on, leaks at mains, sewer stoppages, and for service to lines; deploying with adequate equipment; and expediting the return to service of sewer or water to customers. Performs preventative maintenance by performing pull down maintenance utilizing the flush truck or mounted trailer; removing obstructions in sewer lines by de-roofing, cleaning, or introducing chemicals; and performing CCTV inspections to identify line problems as required. Completes installation of sewer and water taps by assisting with installation service of taps by exposing mains in asphalt, soils, or concrete; installing tap penetrating mains; isolating line as required; inspecting and testing for leaks at new connections. Conducts repairs to hydrants and valves by isolating fire hydrant lead; exposing piping and assessing damages for repair; replacing or reinstalling parts; performing inspections prior to placing hydrant in service; exposing valve; isolating line segment; identifying problem; repairing valve back to operational level; and placing valve into the open position. All other duties as assigned by a supervisor/manager within your department/division. Regular and consistent attendance and punctuality for the assigned work hours is essential. Minimum Qualifications Education : Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Experience: 0-1 years ofrelated experience to conducting repairs and maintenance of water distribution lines and wastewater lines, operating various gas/hydraulic equipment/tool, and knowledge of safe work zones preferred. Licenses: Valid Class A Driver's License with a tanker endorsement within 2 years of employment. Certifications Required : Class D Water Distribution (or obtain within 180 days (6 months) of employment) and Class I Collections within 1 year of employment. Closing Date/Time: 4/24/2024 5:00 PM Central
JOB TITLE: Accounting Supervisor
AGENCY: Irvine Ranch Water District
LOCATION: Irvine, CA
FILING DEADLINE : Open until filled
SALARY RANGE: $99,552 - $137,112 Annually
About the Role
The Irvine Ranch Water District is accepting applications for an Accounting Supervisor who under general direction will plan, organize, direct, and supervise professional accountants performing routine to complex professional accounting duties including payroll, accounts payable, utility billings, and payments, accounts receivable, grant management and compliance, capital assets, water supply reliability accounting, real estate, and financial reporting.
The ideal candidate will be a good communicator, organized, have strong leadership, analytical and problem-solving skills, and pay close attention to detail.
Essential Duties
Supervise the District’s payroll team to ensure payroll deadlines are met and payroll is in compliance with existing, MOUs, State, and Federal laws and regulations.
Analyze and review preliminary and final payroll register and other computerized payroll reports to ensure that appropriate payroll information has been accurately updated.
Work with Human Resources to review, interpret and manage the implementation of payroll-related portions of negotiated collective bargaining agreements in a timely manner.
Consult with Human Resources concerning the submittal of required forms to process pay increases, promotions, demotions, transfers, reassignments, terminations, etc., and coordinates the timely receipt of electronic time sheets.
Prepare and/or review complex accounting transactions such as debt-refunding, water supply reliability, and grant compliance and reporting.
Prepare and/or review general ledger activities; review and approve journal entries and bank reconciliations; understand and resolve issues on sub-ledger (s) and provide recommendations.
Participate in preparing month-end, quarter-end, and annual financial reports including the District’s Annual Comprehensive Financial Report (ACFR), and other entities' financial statements; understand and apply current knowledge of GAAP, FASB, and GASB.
Coordinate with auditors on scheduled audits, and special projects. Participate in the development of business requirements with Information Systems; identify and implement opportunities for improving business processes; supervise/ perform user testing of system changes as appropriate; evaluate and develop user requirements and enhancements and provide user training.
Monitor work activities to ensure compliance with established policies and procedures; formulate, establish, and maintain processes and procedures to ensure appropriate internal controls.
Research and investigate accounting issues and recommend proper accounting treatment.
Work with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department’s and District’s mission, objectives and values regarding teamwork.
Coordinate with all internal District departments as needed.
Perform special projects and assignments or other duties as assigned.
The District
Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. Additional information can be found at the District’s website: www.IRWD.com .
The Community
Serving several communities in central Orange County, Irvine Ranch Water District (IRWD) encompasses approximately 181 square miles. IRWD extends from the Pacific Coast to the foothills, with elevations ranging from sea level to 3,200 feet. Orange County is a semi-arid region with a mild climate and an average annual rainfall of 12 to 13 inches. With a population over 3 million, Orange County is the third largest county in California and one of the largest in the United States.
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2023/03/IRWD-Accounting-Supervisor-Brochure-Draft-4-1-2.pdf or visit: https://koffassociates.com/accounting-supervisor/ .
To apply, please visit: https://www.governmentjobs.com/careers/irwd/jobs/3985888-0/accounting-supervisor .
If you have any questions, please contact:
Joshua Boudreaux
(510) 901-0044
josh_boudreaux@ajg.com
Website: https://koffassociates.com/
For more information regarding our benefits, click here .
Mar 05, 2024
Full Time
JOB TITLE: Accounting Supervisor
AGENCY: Irvine Ranch Water District
LOCATION: Irvine, CA
FILING DEADLINE : Open until filled
SALARY RANGE: $99,552 - $137,112 Annually
About the Role
The Irvine Ranch Water District is accepting applications for an Accounting Supervisor who under general direction will plan, organize, direct, and supervise professional accountants performing routine to complex professional accounting duties including payroll, accounts payable, utility billings, and payments, accounts receivable, grant management and compliance, capital assets, water supply reliability accounting, real estate, and financial reporting.
The ideal candidate will be a good communicator, organized, have strong leadership, analytical and problem-solving skills, and pay close attention to detail.
Essential Duties
Supervise the District’s payroll team to ensure payroll deadlines are met and payroll is in compliance with existing, MOUs, State, and Federal laws and regulations.
Analyze and review preliminary and final payroll register and other computerized payroll reports to ensure that appropriate payroll information has been accurately updated.
Work with Human Resources to review, interpret and manage the implementation of payroll-related portions of negotiated collective bargaining agreements in a timely manner.
Consult with Human Resources concerning the submittal of required forms to process pay increases, promotions, demotions, transfers, reassignments, terminations, etc., and coordinates the timely receipt of electronic time sheets.
Prepare and/or review complex accounting transactions such as debt-refunding, water supply reliability, and grant compliance and reporting.
Prepare and/or review general ledger activities; review and approve journal entries and bank reconciliations; understand and resolve issues on sub-ledger (s) and provide recommendations.
Participate in preparing month-end, quarter-end, and annual financial reports including the District’s Annual Comprehensive Financial Report (ACFR), and other entities' financial statements; understand and apply current knowledge of GAAP, FASB, and GASB.
Coordinate with auditors on scheduled audits, and special projects. Participate in the development of business requirements with Information Systems; identify and implement opportunities for improving business processes; supervise/ perform user testing of system changes as appropriate; evaluate and develop user requirements and enhancements and provide user training.
Monitor work activities to ensure compliance with established policies and procedures; formulate, establish, and maintain processes and procedures to ensure appropriate internal controls.
Research and investigate accounting issues and recommend proper accounting treatment.
Work with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department’s and District’s mission, objectives and values regarding teamwork.
Coordinate with all internal District departments as needed.
Perform special projects and assignments or other duties as assigned.
The District
Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. Additional information can be found at the District’s website: www.IRWD.com .
The Community
Serving several communities in central Orange County, Irvine Ranch Water District (IRWD) encompasses approximately 181 square miles. IRWD extends from the Pacific Coast to the foothills, with elevations ranging from sea level to 3,200 feet. Orange County is a semi-arid region with a mild climate and an average annual rainfall of 12 to 13 inches. With a population over 3 million, Orange County is the third largest county in California and one of the largest in the United States.
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2023/03/IRWD-Accounting-Supervisor-Brochure-Draft-4-1-2.pdf or visit: https://koffassociates.com/accounting-supervisor/ .
To apply, please visit: https://www.governmentjobs.com/careers/irwd/jobs/3985888-0/accounting-supervisor .
If you have any questions, please contact:
Joshua Boudreaux
(510) 901-0044
josh_boudreaux@ajg.com
Website: https://koffassociates.com/
For more information regarding our benefits, click here .
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Seize this promotional opportunity to be a crucial part of our city's infrastructure team! Join us in maintaining and repairing water systems, ensuring smooth operations for our community. From fixing lines to responding to emergencies, your role will make a significant impact. Don't miss out on this chance to advance your career and apply today! Scheduled for on-call pager rotation in response to emergencies. *****THIS IS FOR INTERDEPARTMENTAL PROMOTION ONLY***** Essential Job Functions Performs repairs to water lines by responding to water leaks; identifying the source of leak; isolating line segment; exposing and making repairs; flushing system; placing line back into service; operating all the required valves; always ensuring job site safety. Performs repairs to sewer lines by exposing the sewer line; identifying the source of the problem; avoiding the creation of damage to other utilities; conducting repairs; and always ensuring a safe job site. Completes work for customer service calls by responding to service call requests for water to be turned on, leaks at mains, sewer stoppages, and for service to lines; deploying with adequate equipment; and expediting the return to service of sewer or water to customers. Performs preventative maintenance by performing pull down maintenance utilizing the flush truck or mounted trailer; removing obstructions in sewer lines by de-roofing, cleaning, or introducing chemicals; and performing CCTV inspections to identify line problems as required. Completes installation of sewer and water taps by assisting with installation service of taps by exposing mains in asphalt, soils, or concrete; installing tap penetrating mains; isolating line as required; inspecting and testing for leaks at new connections. Conducts repairs to hydrants and valves by isolating fire hydrant lead; exposing piping and assessing damages for repair; replacing or reinstalling parts; performing inspections prior to placing hydrant in service; exposing valve; isolating line segment; identifying problem; repairing valve back to operational level; and placing valve into the open position. All other duties as assigned by a supervisor/manager within your department/division. Regular and consistent attendance and punctuality for the assigned work hours is essential. Minimum Qualifications Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education : Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Experience: 2 years ofrelated experience to conducting repairs and maintenance of water distribution lines and wastewater lines, operating various gas/hydraulic equipment/tool, and knowledge of safe work zones preferred. Licenses: Valid Class A Driver's License with a tanker endorsement within 30 days of employment, Certifications Required : Class I Collections License within 6 months and obtain Class C Distribution or Class II Collections License within 30 months of employment. Closing Date/Time: 4/30/2024 5:00 PM Central
Apr 12, 2024
Full Time
Job Summary Seize this promotional opportunity to be a crucial part of our city's infrastructure team! Join us in maintaining and repairing water systems, ensuring smooth operations for our community. From fixing lines to responding to emergencies, your role will make a significant impact. Don't miss out on this chance to advance your career and apply today! Scheduled for on-call pager rotation in response to emergencies. *****THIS IS FOR INTERDEPARTMENTAL PROMOTION ONLY***** Essential Job Functions Performs repairs to water lines by responding to water leaks; identifying the source of leak; isolating line segment; exposing and making repairs; flushing system; placing line back into service; operating all the required valves; always ensuring job site safety. Performs repairs to sewer lines by exposing the sewer line; identifying the source of the problem; avoiding the creation of damage to other utilities; conducting repairs; and always ensuring a safe job site. Completes work for customer service calls by responding to service call requests for water to be turned on, leaks at mains, sewer stoppages, and for service to lines; deploying with adequate equipment; and expediting the return to service of sewer or water to customers. Performs preventative maintenance by performing pull down maintenance utilizing the flush truck or mounted trailer; removing obstructions in sewer lines by de-roofing, cleaning, or introducing chemicals; and performing CCTV inspections to identify line problems as required. Completes installation of sewer and water taps by assisting with installation service of taps by exposing mains in asphalt, soils, or concrete; installing tap penetrating mains; isolating line as required; inspecting and testing for leaks at new connections. Conducts repairs to hydrants and valves by isolating fire hydrant lead; exposing piping and assessing damages for repair; replacing or reinstalling parts; performing inspections prior to placing hydrant in service; exposing valve; isolating line segment; identifying problem; repairing valve back to operational level; and placing valve into the open position. All other duties as assigned by a supervisor/manager within your department/division. Regular and consistent attendance and punctuality for the assigned work hours is essential. Minimum Qualifications Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education : Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Experience: 2 years ofrelated experience to conducting repairs and maintenance of water distribution lines and wastewater lines, operating various gas/hydraulic equipment/tool, and knowledge of safe work zones preferred. Licenses: Valid Class A Driver's License with a tanker endorsement within 30 days of employment, Certifications Required : Class I Collections License within 6 months and obtain Class C Distribution or Class II Collections License within 30 months of employment. Closing Date/Time: 4/30/2024 5:00 PM Central
King County, WA
Seattle, Washington, United States
Summary The following job announcement has been re-posted. Previous applicants do NOT need to reapply to this announcement. This position represented by Teamsters Local 117 WTD Supervisors labor union and first consideration will be given to qualified Teamsters Local 117 WTD Supervisors applicants. Are you looking for an opportunity to lead a highly trained team of Operations and Maintenance staff and be a part of creating the strategic direction for a complex wastewater treatment system? The Wastewater Treatment Division (WTD) is hiring a Shift Operations Supervisor for the D Crew Shift Operations team at the West Point treatment plant to lead a core group of 7 certified wastewater treatment operators and manage the day-to-day operations and maintenance work for the entire treatment plant. By joining the WTD O&M Leadership team, you can create a meaningful impact to the division's mission through empowering leadership, innovative thinking, and fostering a work culture of continuous improvement. About the Role: The Shift Operations Supervisor will be responsible for personnel who monitor, operate, and maintain a wastewater treatment facility and/or collection and conveyance system and ensure appropriate local, Washington State and federal air, wastewater and safety regulations and requirements are met to maintain efficient and effective facility operations. Supervisory responsibilities include hiring, performance management, and personnel training. This role will also be involved in work planning with the crew and participate in long-range project planning. This position performs work onsite. About the Team: The Operations and Maintenance (O&M) Section of the Wastewater Treatment Division is tasked with ensuring safe, environmentally protective treatment of wastewater for King County, serving 34 wholesale customers and approximately 1.9 million residents. The Section includes five treatment facilities, 48 pump stations, 400 miles of conveyance piping and treats an average of 185MGD of wastewater. We are a clean water utility, recovering resources such as biosolids, recycled water and biogas, continually seeking new ways to capture beneficial uses of resources that would otherwise be lost. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Shift Operations Supervisor, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities. Job Duties What You Will Be Doing : Supervise and direct the work of lead, skilled trades, semi-skilled trades for a Shift Operations Crew at the West Point Treatment Plant. Supervisory responsibilities include hiring, review, and evaluate employee job performance and provide constructive feedback; provide mentoring; recommend and/or initiate disciplinary action. Plan, schedule, coordinate, monitor and review the daily work of a crew and the long-range planning and scheduling of a crew. Ensure timely completion and quality of work by crew. Participate in long-range facilities planning. Requisition supplies and equipment, maintain inventory, ensure requisition procedures are followed and make budget decisions. Review plans, designs or procedures for assigned segment of major construction projects with contractors, design engineers, vendors, and agency's construction management division. Organize, coordinate, and provide technical expertise on long-range special projects; provide direction to senior staff on special projects. Assist senior staff in scheduling and prioritizing work orders with other divisions, departments, and agencies. Plan, schedule and provide training to others and maintain training records on employees. Review laboratory data and recommend and/or make process control decisions. Coordinate division, department and other agencies' responses to unusual occurrences and emergencies; take corrective action as appropriate. May be responsible for media contact. Ensure adherence to all policies, standards, and procedures. Operate, monitor, and control equipment and systems using complex computer systems. Participate in labor negotiations and grievance hearings. Prepare technical reports of plant operations for submittal to management and state and federal regulatory agencies. Assume operational responsibilities in the absence of the Plant Manager for rotating shifts and for other operations. Perform the duties of the other classifications within the Wastewater Treatment Operations series as needed. Be available to work all shift schedules, including rotating shifts; may be required to be on standby and/or call-out status and subject to after-hours call-in for unusual occurrences and emergencies. Experience, Qualifications, Knowledge, Skills Qualifications You Bring : Intermediate knowledge of project management techniques and principles Intermediate knowledge of the description, function and major components for plant-wide gas, chlorination, heating, ventilating and air conditioning, odor control, electrical, water, air, and hydraulic systems Extensive knowledge of the description, function, major components, causes for alarms and remote monitoring and control system for the equipment and systems in the preliminary, primary, and secondary, solids handling, odor control and/or collection and conveyance systems. Experience in description and function of computerized remote and supervisory control systems used to control, operate, and monitor a major wastewater treatment system. Extensive experience in operating, monitoring, maintaining, and training on the equipment and systems in the preliminary treatment area, primary treatment area, secondary area, solids handling area, and in the collection and conveyance system and systems for plant-wide gas, chlorination, heating, ventilating and air conditioning, odor control, electrical, water, air, and hydraulic systems. Knowledge of purchasing policies and procedures Communication skills (oral and written) Assessment and decision-making skills Experience in supervisory skills to lead, teach and coach; provide direction, prepare, and conduct performance evaluations and take disciplinary actions. Skills or advanced training to meet or exceed King County, state, and federal regulations. Skill in facilitating long- and short-term workload planning, budgeting, training, and performance management Skill in managing written and/or computerized information systems including logs, reports, lab and process data, trouble reports and work requests. Skill in the application of safety policies, procedures, and practices for confined space entry, fall protection, hazard communication, recognition and control, hazardous energy control, emergency response and evacuation, accident prevention, hearing conservation, preventing back injuries, respiratory protection, fire safety, department facilities and operations, forklift training, overhead cranes, plant-specific safety information and other department-wide safety information. General knowledge or skills in the areas of incident command and emergency response. General knowledge of interpreting and applying technical information from plant drawings, technical data sheets, operations and maintenance manuals and laboratory test results Experience in maintaining and establishing effective working relationships with the public, vendors, contractors, regulatory agencies, team members and other work groups. Competencies You Bring : Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Decision Quality: Making good and timely decisions that keep the organization moving forward Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Required Licenses: Washington State Group III Wastewater Treatment Plant Operator Certification Washington State Driver's License It Would be Great if You Also Bring: Washington State Group IV Wastewater Treatment Plant Operator Certification CPR and First Aid Certification Supplemental Information Working Conditions: Work Location : West Point Treatment Plant - 1400 Discovery Park Blvd. Seattle, WA 98199 Work Schedule: This full-time position works a 40-hour work week. This position will follow the D Crew Shift Rotation Schedule but may be assigned to any shift. Shift crews work two 11.7-hour day shifts followed by two 11.7-hour night shifts, followed by four days off. Applicants must be available to work any assigned schedule. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. Union Representation : This position represented by Teamsters Local 117 WTD Supervisors labor union. The salary reflects $1.00 per hour contribution to the Western Conference of Teamsters Pension Trust Fund. Application and Selection Process: This is a transfer opportunity, and first consideration will be given to qualified Teamsters Local 117 WTD Supervisors applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Angelia Remolana, HR Analyst at anremolana@kingcounty.gov . Discover More About the Wastewater Treatment Division: Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube and our WTD Blog . Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time:
Apr 10, 2024
Full Time
Summary The following job announcement has been re-posted. Previous applicants do NOT need to reapply to this announcement. This position represented by Teamsters Local 117 WTD Supervisors labor union and first consideration will be given to qualified Teamsters Local 117 WTD Supervisors applicants. Are you looking for an opportunity to lead a highly trained team of Operations and Maintenance staff and be a part of creating the strategic direction for a complex wastewater treatment system? The Wastewater Treatment Division (WTD) is hiring a Shift Operations Supervisor for the D Crew Shift Operations team at the West Point treatment plant to lead a core group of 7 certified wastewater treatment operators and manage the day-to-day operations and maintenance work for the entire treatment plant. By joining the WTD O&M Leadership team, you can create a meaningful impact to the division's mission through empowering leadership, innovative thinking, and fostering a work culture of continuous improvement. About the Role: The Shift Operations Supervisor will be responsible for personnel who monitor, operate, and maintain a wastewater treatment facility and/or collection and conveyance system and ensure appropriate local, Washington State and federal air, wastewater and safety regulations and requirements are met to maintain efficient and effective facility operations. Supervisory responsibilities include hiring, performance management, and personnel training. This role will also be involved in work planning with the crew and participate in long-range project planning. This position performs work onsite. About the Team: The Operations and Maintenance (O&M) Section of the Wastewater Treatment Division is tasked with ensuring safe, environmentally protective treatment of wastewater for King County, serving 34 wholesale customers and approximately 1.9 million residents. The Section includes five treatment facilities, 48 pump stations, 400 miles of conveyance piping and treats an average of 185MGD of wastewater. We are a clean water utility, recovering resources such as biosolids, recycled water and biogas, continually seeking new ways to capture beneficial uses of resources that would otherwise be lost. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Shift Operations Supervisor, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities. Job Duties What You Will Be Doing : Supervise and direct the work of lead, skilled trades, semi-skilled trades for a Shift Operations Crew at the West Point Treatment Plant. Supervisory responsibilities include hiring, review, and evaluate employee job performance and provide constructive feedback; provide mentoring; recommend and/or initiate disciplinary action. Plan, schedule, coordinate, monitor and review the daily work of a crew and the long-range planning and scheduling of a crew. Ensure timely completion and quality of work by crew. Participate in long-range facilities planning. Requisition supplies and equipment, maintain inventory, ensure requisition procedures are followed and make budget decisions. Review plans, designs or procedures for assigned segment of major construction projects with contractors, design engineers, vendors, and agency's construction management division. Organize, coordinate, and provide technical expertise on long-range special projects; provide direction to senior staff on special projects. Assist senior staff in scheduling and prioritizing work orders with other divisions, departments, and agencies. Plan, schedule and provide training to others and maintain training records on employees. Review laboratory data and recommend and/or make process control decisions. Coordinate division, department and other agencies' responses to unusual occurrences and emergencies; take corrective action as appropriate. May be responsible for media contact. Ensure adherence to all policies, standards, and procedures. Operate, monitor, and control equipment and systems using complex computer systems. Participate in labor negotiations and grievance hearings. Prepare technical reports of plant operations for submittal to management and state and federal regulatory agencies. Assume operational responsibilities in the absence of the Plant Manager for rotating shifts and for other operations. Perform the duties of the other classifications within the Wastewater Treatment Operations series as needed. Be available to work all shift schedules, including rotating shifts; may be required to be on standby and/or call-out status and subject to after-hours call-in for unusual occurrences and emergencies. Experience, Qualifications, Knowledge, Skills Qualifications You Bring : Intermediate knowledge of project management techniques and principles Intermediate knowledge of the description, function and major components for plant-wide gas, chlorination, heating, ventilating and air conditioning, odor control, electrical, water, air, and hydraulic systems Extensive knowledge of the description, function, major components, causes for alarms and remote monitoring and control system for the equipment and systems in the preliminary, primary, and secondary, solids handling, odor control and/or collection and conveyance systems. Experience in description and function of computerized remote and supervisory control systems used to control, operate, and monitor a major wastewater treatment system. Extensive experience in operating, monitoring, maintaining, and training on the equipment and systems in the preliminary treatment area, primary treatment area, secondary area, solids handling area, and in the collection and conveyance system and systems for plant-wide gas, chlorination, heating, ventilating and air conditioning, odor control, electrical, water, air, and hydraulic systems. Knowledge of purchasing policies and procedures Communication skills (oral and written) Assessment and decision-making skills Experience in supervisory skills to lead, teach and coach; provide direction, prepare, and conduct performance evaluations and take disciplinary actions. Skills or advanced training to meet or exceed King County, state, and federal regulations. Skill in facilitating long- and short-term workload planning, budgeting, training, and performance management Skill in managing written and/or computerized information systems including logs, reports, lab and process data, trouble reports and work requests. Skill in the application of safety policies, procedures, and practices for confined space entry, fall protection, hazard communication, recognition and control, hazardous energy control, emergency response and evacuation, accident prevention, hearing conservation, preventing back injuries, respiratory protection, fire safety, department facilities and operations, forklift training, overhead cranes, plant-specific safety information and other department-wide safety information. General knowledge or skills in the areas of incident command and emergency response. General knowledge of interpreting and applying technical information from plant drawings, technical data sheets, operations and maintenance manuals and laboratory test results Experience in maintaining and establishing effective working relationships with the public, vendors, contractors, regulatory agencies, team members and other work groups. Competencies You Bring : Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Decision Quality: Making good and timely decisions that keep the organization moving forward Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Required Licenses: Washington State Group III Wastewater Treatment Plant Operator Certification Washington State Driver's License It Would be Great if You Also Bring: Washington State Group IV Wastewater Treatment Plant Operator Certification CPR and First Aid Certification Supplemental Information Working Conditions: Work Location : West Point Treatment Plant - 1400 Discovery Park Blvd. Seattle, WA 98199 Work Schedule: This full-time position works a 40-hour work week. This position will follow the D Crew Shift Rotation Schedule but may be assigned to any shift. Shift crews work two 11.7-hour day shifts followed by two 11.7-hour night shifts, followed by four days off. Applicants must be available to work any assigned schedule. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. Union Representation : This position represented by Teamsters Local 117 WTD Supervisors labor union. The salary reflects $1.00 per hour contribution to the Western Conference of Teamsters Pension Trust Fund. Application and Selection Process: This is a transfer opportunity, and first consideration will be given to qualified Teamsters Local 117 WTD Supervisors applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Angelia Remolana, HR Analyst at anremolana@kingcounty.gov . Discover More About the Wastewater Treatment Division: Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube and our WTD Blog . Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time:
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Water i s seeking a Customer and Financial Services Manager to join our team. This position is a senior leader in Tacoma Water reporting directly to the Water Superintendent and serving alongside the Deputy Superintendent and four other Water division managers to guide utility operations and strategic direction. This position helps lead the direction of the utility including development and management of strategy, budget, and goals. They manage the Customer Experience and Financial Stewardship teams . The Customer Experience team is responsible for supporting new and existing Tacoma Water customers including development in our service area, facilitating services received, education, and conservation activities. The Financial Stewardship team supports budget development and decision-making support, financial reporting and analysis, internal audit, long range financial planning and debt management, rates, fees and charges, and special contracts. The ideal candidate has strong written and verbal communication skills, works openly in a collaborative environment, thinks strategically, and effectively balances organizational and section needs. The selected candidate must successfully develop relationships across the organization, building trust, and fostering a team-based approach in their work. We are looking for someone with customer focus, proven leadership skills, experience managing in a unionized environment, and the ability to manage a diverse workforce across a wide range of technical areas. RESPONSIBILITIES INCLUDE: Work collaboratively with the Tacoma Water Senior Leadership Team to set direction and align the work of the Customer and Financial Services Section with Tacoma Water and TPU initiatives and priorities Develop and manage the budget, strategy, goals, and performance of the Customer and Financial Services Section Provide support and leadership for the Customer and Financial Services leadership team including core conversations and coaching/mentoring as they work to lead their teams and work units Provides interpretation and policy guidance related to water utility and development regulations, economic development, conservation and cross connection regulations, fees and charges, financial management and accounting This position has primary fiduciary responsibility for initial and ongoing disclosure related to Tacoma Water's debt portfolio, rate and charge development, and the formulation of the enterprise budget authorization Serve as a representative internally and externally to a variety of boards, agencies, and policy-makers Qualifications Minimum Education* Bachelor's Degree Minimum Experience* 7 years progressively responsible analytical, financial and/or programmatic coordination/ management work including 2 years prior as supervisor or manager. *Equivalency: 1 year of experience = 1 year of education Desired Experience Understanding of utility industry and business operations, preferably water Licensing, Certifications and Other Requirements Washington State Driver's License Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/30/2024 5:00 PM Pacific
Apr 17, 2024
Full Time
Position Description Tacoma Water i s seeking a Customer and Financial Services Manager to join our team. This position is a senior leader in Tacoma Water reporting directly to the Water Superintendent and serving alongside the Deputy Superintendent and four other Water division managers to guide utility operations and strategic direction. This position helps lead the direction of the utility including development and management of strategy, budget, and goals. They manage the Customer Experience and Financial Stewardship teams . The Customer Experience team is responsible for supporting new and existing Tacoma Water customers including development in our service area, facilitating services received, education, and conservation activities. The Financial Stewardship team supports budget development and decision-making support, financial reporting and analysis, internal audit, long range financial planning and debt management, rates, fees and charges, and special contracts. The ideal candidate has strong written and verbal communication skills, works openly in a collaborative environment, thinks strategically, and effectively balances organizational and section needs. The selected candidate must successfully develop relationships across the organization, building trust, and fostering a team-based approach in their work. We are looking for someone with customer focus, proven leadership skills, experience managing in a unionized environment, and the ability to manage a diverse workforce across a wide range of technical areas. RESPONSIBILITIES INCLUDE: Work collaboratively with the Tacoma Water Senior Leadership Team to set direction and align the work of the Customer and Financial Services Section with Tacoma Water and TPU initiatives and priorities Develop and manage the budget, strategy, goals, and performance of the Customer and Financial Services Section Provide support and leadership for the Customer and Financial Services leadership team including core conversations and coaching/mentoring as they work to lead their teams and work units Provides interpretation and policy guidance related to water utility and development regulations, economic development, conservation and cross connection regulations, fees and charges, financial management and accounting This position has primary fiduciary responsibility for initial and ongoing disclosure related to Tacoma Water's debt portfolio, rate and charge development, and the formulation of the enterprise budget authorization Serve as a representative internally and externally to a variety of boards, agencies, and policy-makers Qualifications Minimum Education* Bachelor's Degree Minimum Experience* 7 years progressively responsible analytical, financial and/or programmatic coordination/ management work including 2 years prior as supervisor or manager. *Equivalency: 1 year of experience = 1 year of education Desired Experience Understanding of utility industry and business operations, preferably water Licensing, Certifications and Other Requirements Washington State Driver's License Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/30/2024 5:00 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
Mar 08, 2024
Intern
Description The Department: Finance The Finance Department administers the financial affairs of the City of Santa Clara, including City-owned public utilities. The department is comprised of five divisions, Administrative Services, Budget and Treasury, Accounting, Municipal Services, and Purchasing. Together these divisions carry out the mission of the Finance Department to ensure that the financial/fiscal activities of the City are performed, recorded, and presented in compliance with professional and ethical standards. Silicon Valley Power Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents. The Positions: Finance : Municipal Services Division-Student Intern II/III The Municipal Services Intern will have the opportunity to gain experience working with Utility Billing and Business Tax Systems and Procedures. The Municipal Services Intern will work directly under the supervision of a Senior Customer Service Representative and/or Customer Service Supervisor. Key responsibilities may include: Assist with utility monthly billing audit preparation Update and maintain billing data and enter service orders into the utility billing system Assist with intake of Business Tax Affidavits and renewal licenses Assist in processing various revenue streams for account receivables May assist customers through various communication channels including email and phone inquiries Prepares a variety of correspondence and reports related to business tax, billing issues, and adjustments Provide administrative support for both Utility and Business Tax programs using the city’s electronic document filing system. The intern may also assist with various special projects for both Utility and Business Tax programs Silicon Valley Power Engineering Assistant - Student Intern II/III The City of Santa Clara Electric Utility Department is currently seeking candidates for Engineering Assistant Interns. These positions are an opportunity for students who pursuing a degree in engineering and are interested in working in the Electric Utility Industry. These positions will provide students with diverse job experience through working on a variety of tasks and projects. Common tasks will include assisting with the research and creation of standards and specifications, creating cost estimates and supporting senior staff as needs arise. The hours are part-time (within the hours of 8:00 AM and 5:00 PM, Monday through Friday). The ideal candidate would be able to work 10-20 hours per week. As a position with the goal of learning from senior staff this position will be on-site. This intern position will directly support engineering activities in the Electric Department. The intern will work with various Electric Utility staff to complete tasks and projects. Assistance with research and creation of standards and specifications Organize file folders and project directories. Assist in review of Public Works specifications and bids Conduct Field measurements, assist with utility design activities, and update record drawings; Assist in the review of plans and specifications for compliance with City rules and regulations and City engineering standards; Provide support for engineering projects including filing and data entry; Assist with digitalizing engineering documents and records Research past projects to create historical cost sheets for further cost estimates Assist in close out portion of projects to cleanup files for archiving Assist with electrical load research Assist with renewable power records and mapping. Other duties as assigned commensurate with experience and education. Customer Engagement Division Student Intern I/II The Customer Engagement Group is responsible for community outreach, customer relations and implementation of customer programs that include renewable energy, electrification initiatives, emobility, and energy efficiency. Work in a team environment to achieve common goals; evaluate situations and policy, identify problems, and exercise sound independent judgment within established guidelines. Interest in sustainability careers/green careers preferred. Typical duties include but are not limited to: Staff public facing events Answer and field inquiries Marketing research and outreach Social media content creation and outreach materials Process rebates: energy efficiency, electrification, and electric vehicle infrastructure Resources and Compliance Student Intern II/III Learn about renewable energy purchasing, energy trading, resource planning, and legislative/regulatory policy. Sustainability Student Intern II/III Assist with policy, programs, community outreach and implementation of Climate Action Plan strategies. Finance and Administration Student Intern II/III Dive into data analytics, financial transactions, and budgetary research. Legal Student Intern III Assist with legal research and contract review on public law and electric utility issues This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties To view the complete list of duties, view the class specifications: - Student Intern I - Student Intern II - Student Intern III Minimum Qualifications Education and Experience: - Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade. - Student Intern II: Current enrollment in an accredited college or university in an undergraduate program. - Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree. Acceptable Substitution: None. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: Knowledge and ability to use computers and its related applications. Ability to: Ability to establish and maintain effective working relations with others. Ability to carry out oral and written instructions. Ability to communicate effectively, both orally and in writing. Salary Range: Student Intern I - $17.20 -$18.72 Student Intern II - $20.15 - $24.50 Student Intern III - $23.17 - $28.18 Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter expressing your interest to work as an intern and why you are specifically interested in the internship opportunity with SVP, 2) Resume, 3) Upload your verification of course/program enrollment or proof of Summer/Fall enrollment. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Highly responsible professional and managerial position providing direct support to the County Manager on various utility related programs, services, delivery models, and planning Primarily external facing, to include coordination with County staff, the Board of County Commissioners, citizens, current/potential utility providers, and industry groups related to various public utilities affairs issues and capital planning, construction, financing, and maintenance. Expected to actively participate, coordinate, lead, and advocate for high quality & sustainable long-range planning of utility infrastructure operations throughout the county that are in the best long-term interest of Nassau County and its residents. Expected to possess an advanced ‘feel for the whole’ and be capable of effectively articulating the impact utility implementation and operation has on economic development, fiscal sustainability, conservation, urban form, local government, and the day-to-day quality of life for both current and future community members. Works directly with County leadership and department staff in the coordination of land-use planning, capital programing, utility planning, contract and agreement execution, and governmental relationships with the utility providers, developers, and other community members. Examples of Duties Under limited supervision, will be engaged with governmental relations and performs and/or plans, schedules, coordinates, monitors, and reviews the interlocal and franchise agreements, and legislative requirements of the public and private utility providers (including Nassau Amelia Utility, JEA, Okefenokee Rural Electric, Florida Public Utility, Florida Power & Light, etc.) as they may impact Nassau County. Under limited supervision provide leadership, management, and supervision of contract utility services throughout the County. Maintain working knowledge of current regulatory standards and proactively stay abreast of emerging trends and legislation that may impact Nassau county and ratepayers. Stay abreast of trends and best practices related to long range utility planning, system and right of way maintenance, utility administration and customer service goals. Serves as the utility interface with citizen groups, development community, industry groups, regional and local utility providers, State/Federal Agencies and others. Assists in developing, directing, coordinating and advising on utility administration, policy, operations, capital and service delivery activities. Directs and performs the investigation and resolution of complaints and concerns related to utility operations and activities as assigned and upon request; identifies and initiates solutions to major issues involving policy, service delivery and organizational changes and direction. Evaluates and analyzes policies and procedures and recommends development of new policies and/or revisions to current policies, ensuring compliance with County, State and Federal policies, guidelines, rules, regulations and laws. Identifies, researches, and develops courses of action and coordinates wide-range work programs and activities with County departments, outside agencies and organizations. Performs a variety of highly analytic and strategic organizational reviews to support decision making by the County Manager and elected officials. Works with supervisor, other County employees, subordinates, and members of the public to resolve County issues with tact, customer service and in compliance with County goals and objectives. Interacts and effectively communicates with various groups and individuals such as County Manager, Board of County Commissioners, Constitutional Officers, other County employees, various other Local, State and Federal agencies, personnel in other jurisdictions, vendors, consultants, contractors, business/property owners, citizens, and other utility providers. Ensures effective construction, maintenance, repair and operation of the County’s water distribution and wastewater collection systems and facilities, including mains, service lines, fire hydrants, valves, pump stations, sewage lift stations, and related facilities. Provides long-range utility planning in coordination with the County's planning department and utility providers operating in Nassau County. Manages, monitors and enforces contracts, agreements, and inter-local agreements with government partners. Engages actively in State/Federal rule making that may impact the provision of public utilities in Nassau County. Works with the County lobbyist, State legislatures, and agency heads on behalf of Nassau County Prepare and provide reports to the County Manager and elected officials. Reviews plans on new utilities construction and modifications to existing infrastructure. Prepares recommendations and reports regarding the construction and maintenance of major projects. Develops, implements and monitors short- and long-range objectives and monitors performance. Reviews and evaluates products, methods and procedures. Inspects and evaluates work being performed by staff, contractors, and other utility agencies; identifies problem areas and proposes corrective action. Responds to inquiries and complaints from the public and other departments; attends meetings with other departments, County staff, public groups, and other utility providers. Assists with the preparation of the annual budget and Capital Improvement Program for NAU. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, contractors, developers, consultants, industry/business representatives, property owners, various other Governmental agencies, vendors and the general public. Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc; Attends required meetings, conferences, training courses and seminars to maintain knowledge of industry trends and technology. Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a bachelor’s degree from an accredited college or university in Public or Business Administration, Civil or Environmental Engineering, or a related field and ten (10) years of related experience or a Master’s Degree with eight (8) years of related experience. Requires a minimum of six years of supervisory/management experience. Candidates possessing an equivalent combination of education and training may also be considered. Advanced professional certification is highly desirable. Advanced professional certification and previous work as a high-level manager is preferred. Preference will be given to candidates with local government experience in the State of Florida. May require a valid State Driver’s License. Supplemental Information Knowledgeable in the methods, policies and procedures of utilities and the County as they pertain to the performance duties of the position. Knowledge of local, state and federal requirements as they pertain to the Public Utilities Director. Knowledge of the functions and interrelationships of County and other Governmental operations. Knowledge of administrative principles involving developing, coordinating and supervising a wide range of activities. Knowledge in accounting, budgeting, financial management and Governmental reporting requirements. Ability to analyze a variety of administrative, operational and fiscal problems and to make sound recommendations for solutions. Ability to ensure County compliance with policies, laws and regulations. Ability to communicate effectively, tactfully and persuasively with members of the general public, utility providers, and other County staff in difficult situations, both orally and in writing. Knowledge of administrative principles involved in developing, coordinating and supervising various programs and related activities. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to make public presentations. Ability to compile, organize and utilize various financial information necessary in the preparation of budgets; knows how to monitor the budget. Knowledge of modern office practices and terminology. Ability to exercise leadership in a team-based management environment. Ability to facilitate teams and work groups in the resolution of issues and realization of goals and objectives. Ability to establish and maintain effective working relationships with co-workers, elected officials, community interest groups and the general public. Knowledge of the functions and interrelationships of County and other Governmental Agencies. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of water and wastewater treatment plant operations. Knowledge of materials, methods, practices and equipment used in the construction, maintenance and repair of water distribution and wastewater collection systems. Includes knowledge of lift stations, sizes of mains, hydrants, valves, instrumentation and SCADA. Knowledge of proper English usage, punctuation, spelling and grammar. Ability to use a computer for word and data processing and to develop spreadsheets. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Ability to assemble information and prepare reports and records in a concise, clear and effective manner. Ability to maintain confidentiality as required. Ability to use independent judgment and discretion in coordinating Programs; making sound decisions; determining procedures; setting priorities; setting schedules; maintaining standards; resolving problems; performing routine and non-routine tasks. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Tasks may require extended periods of time at a keyboard or workstation. Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT Works inside and out of doors, with the ability to work effectively despite exposure to extreme weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, traffic hazards, noise extremes. Knowledge of the occupational hazards and safety precautions of the industry. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Apr 10, 2024
Full Time
Description Highly responsible professional and managerial position providing direct support to the County Manager on various utility related programs, services, delivery models, and planning Primarily external facing, to include coordination with County staff, the Board of County Commissioners, citizens, current/potential utility providers, and industry groups related to various public utilities affairs issues and capital planning, construction, financing, and maintenance. Expected to actively participate, coordinate, lead, and advocate for high quality & sustainable long-range planning of utility infrastructure operations throughout the county that are in the best long-term interest of Nassau County and its residents. Expected to possess an advanced ‘feel for the whole’ and be capable of effectively articulating the impact utility implementation and operation has on economic development, fiscal sustainability, conservation, urban form, local government, and the day-to-day quality of life for both current and future community members. Works directly with County leadership and department staff in the coordination of land-use planning, capital programing, utility planning, contract and agreement execution, and governmental relationships with the utility providers, developers, and other community members. Examples of Duties Under limited supervision, will be engaged with governmental relations and performs and/or plans, schedules, coordinates, monitors, and reviews the interlocal and franchise agreements, and legislative requirements of the public and private utility providers (including Nassau Amelia Utility, JEA, Okefenokee Rural Electric, Florida Public Utility, Florida Power & Light, etc.) as they may impact Nassau County. Under limited supervision provide leadership, management, and supervision of contract utility services throughout the County. Maintain working knowledge of current regulatory standards and proactively stay abreast of emerging trends and legislation that may impact Nassau county and ratepayers. Stay abreast of trends and best practices related to long range utility planning, system and right of way maintenance, utility administration and customer service goals. Serves as the utility interface with citizen groups, development community, industry groups, regional and local utility providers, State/Federal Agencies and others. Assists in developing, directing, coordinating and advising on utility administration, policy, operations, capital and service delivery activities. Directs and performs the investigation and resolution of complaints and concerns related to utility operations and activities as assigned and upon request; identifies and initiates solutions to major issues involving policy, service delivery and organizational changes and direction. Evaluates and analyzes policies and procedures and recommends development of new policies and/or revisions to current policies, ensuring compliance with County, State and Federal policies, guidelines, rules, regulations and laws. Identifies, researches, and develops courses of action and coordinates wide-range work programs and activities with County departments, outside agencies and organizations. Performs a variety of highly analytic and strategic organizational reviews to support decision making by the County Manager and elected officials. Works with supervisor, other County employees, subordinates, and members of the public to resolve County issues with tact, customer service and in compliance with County goals and objectives. Interacts and effectively communicates with various groups and individuals such as County Manager, Board of County Commissioners, Constitutional Officers, other County employees, various other Local, State and Federal agencies, personnel in other jurisdictions, vendors, consultants, contractors, business/property owners, citizens, and other utility providers. Ensures effective construction, maintenance, repair and operation of the County’s water distribution and wastewater collection systems and facilities, including mains, service lines, fire hydrants, valves, pump stations, sewage lift stations, and related facilities. Provides long-range utility planning in coordination with the County's planning department and utility providers operating in Nassau County. Manages, monitors and enforces contracts, agreements, and inter-local agreements with government partners. Engages actively in State/Federal rule making that may impact the provision of public utilities in Nassau County. Works with the County lobbyist, State legislatures, and agency heads on behalf of Nassau County Prepare and provide reports to the County Manager and elected officials. Reviews plans on new utilities construction and modifications to existing infrastructure. Prepares recommendations and reports regarding the construction and maintenance of major projects. Develops, implements and monitors short- and long-range objectives and monitors performance. Reviews and evaluates products, methods and procedures. Inspects and evaluates work being performed by staff, contractors, and other utility agencies; identifies problem areas and proposes corrective action. Responds to inquiries and complaints from the public and other departments; attends meetings with other departments, County staff, public groups, and other utility providers. Assists with the preparation of the annual budget and Capital Improvement Program for NAU. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, contractors, developers, consultants, industry/business representatives, property owners, various other Governmental agencies, vendors and the general public. Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc; Attends required meetings, conferences, training courses and seminars to maintain knowledge of industry trends and technology. Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a bachelor’s degree from an accredited college or university in Public or Business Administration, Civil or Environmental Engineering, or a related field and ten (10) years of related experience or a Master’s Degree with eight (8) years of related experience. Requires a minimum of six years of supervisory/management experience. Candidates possessing an equivalent combination of education and training may also be considered. Advanced professional certification is highly desirable. Advanced professional certification and previous work as a high-level manager is preferred. Preference will be given to candidates with local government experience in the State of Florida. May require a valid State Driver’s License. Supplemental Information Knowledgeable in the methods, policies and procedures of utilities and the County as they pertain to the performance duties of the position. Knowledge of local, state and federal requirements as they pertain to the Public Utilities Director. Knowledge of the functions and interrelationships of County and other Governmental operations. Knowledge of administrative principles involving developing, coordinating and supervising a wide range of activities. Knowledge in accounting, budgeting, financial management and Governmental reporting requirements. Ability to analyze a variety of administrative, operational and fiscal problems and to make sound recommendations for solutions. Ability to ensure County compliance with policies, laws and regulations. Ability to communicate effectively, tactfully and persuasively with members of the general public, utility providers, and other County staff in difficult situations, both orally and in writing. Knowledge of administrative principles involved in developing, coordinating and supervising various programs and related activities. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to make public presentations. Ability to compile, organize and utilize various financial information necessary in the preparation of budgets; knows how to monitor the budget. Knowledge of modern office practices and terminology. Ability to exercise leadership in a team-based management environment. Ability to facilitate teams and work groups in the resolution of issues and realization of goals and objectives. Ability to establish and maintain effective working relationships with co-workers, elected officials, community interest groups and the general public. Knowledge of the functions and interrelationships of County and other Governmental Agencies. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of water and wastewater treatment plant operations. Knowledge of materials, methods, practices and equipment used in the construction, maintenance and repair of water distribution and wastewater collection systems. Includes knowledge of lift stations, sizes of mains, hydrants, valves, instrumentation and SCADA. Knowledge of proper English usage, punctuation, spelling and grammar. Ability to use a computer for word and data processing and to develop spreadsheets. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Ability to assemble information and prepare reports and records in a concise, clear and effective manner. Ability to maintain confidentiality as required. Ability to use independent judgment and discretion in coordinating Programs; making sound decisions; determining procedures; setting priorities; setting schedules; maintaining standards; resolving problems; performing routine and non-routine tasks. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Tasks may require extended periods of time at a keyboard or workstation. Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT Works inside and out of doors, with the ability to work effectively despite exposure to extreme weather conditions of heat and cold, wetness, humidity, machinery hazards, electrical currents, smoke/dust, odors, dirt/pollen, traffic hazards, noise extremes. Knowledge of the occupational hazards and safety precautions of the industry. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN STREETS MAINTENANCE & OPERATION SPECIALIST PUBLIC WORKS - STREETS DIVISION $39,208.00 - $47,028.80/ANNUALLY $18.85 - $22.61/HOURLY TYPICAL SCHEDULE - 5 DAYS/WEEK - MONDAY TO SATURDAY APRIL-SEPTEMBER: 5AM to 1PM OCTOBER-MARCH: 6AM to 2PM POSITION IS FLSA NON-EXEMPT - SUBJECT TO OVERTIME/CALL-OUT PAY Learn more about our Benefits & Wellness Incentives . APPLICATIONS MUST BE SUBMITTED BY 4/18/24 5PM The Streets Maintenance and Operations Specialist and Street Maintenance Worker positions require a CDL A and CDL B, respectively. Candidates that do not currently possess the appropriate level CDL or a CDL, in general, should not be discouraged from applying. The City of Kingman works closely with local partners to offer paid training. Commercial Truck Driver Training (Paid Training) Our local CDL program consists of four weeks of classroom instruction and behind-the-wheel training with an experienced and highly qualified instructor. The cost of training may be covered in full by scholarship through AZ@Work or by the City of Kingman. We will assist you through the process each step of the way and you will get paid a $17.38* hourly wage while you train. Six Months On-the-Job (Paid Training) Once you graduate from the Driving Academy and with the appropriate class of license and any applicable endorsements, you will begin on-the job paid training during your 6-month introductory period. *Depending on qualifications, may fill as a Street Maintenance Worker $17.95 - $21.54 GENERAL DESCRIPTION OF POSITION Performs a variety of skilled tasks in the operation of medium - heavy duty equipment maintaining city streets and right-of- ways, drainage easements or other Public Works maintenance activities as assigned. Performs operations according to required standards; and performs semi-skilled and skilled maintenance tasks. Work requires considerable skill in manipulating medium to heavy motor equipment and constant attention to safety of operation in order to prevent accidents. Assignments are outlined in detail by supervisors. Standard procedures are followed and work is inspected periodically for safety and economy in operation. SUPERVISION RECEIVED Works under the supervision of the Street Maintenance Operations Supervisor, Crew leader or designated person. SUPERVISION EXERCISED May provide instructions and advice to other employees on an assignment basis. May supervise temporary employees, community service workers, and DOC Inmate workers as directed, or as assigned by Superintendent. May supervise or lead street department personnel during maintenance activities as assigned. Minimum Qualifications/Special Requirements EDUCATION & EXPERIENCE Graduation from high school diploma or GED equivalent; Four (4) years experience involving the use of heavy equipment, two (2) of which must have been related to utility or street systems. Any combination of experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Commercial Driver's License Class A or ability to obtain one within 6 months of hire. Based on assignment, may be required to participate and obtain NIMS (National Incident Management System) training certifications. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Performs a wide variety of street construction and maintenance procedures through operating one or more of the following pieces of equipment skillfully, safely and in accordance with traffic laws and regulations to: including back-hoes, dump trucks, belly dump trucks, water trucks, asphalt patching trucks, chip sealing machines, milling machines, graders, chip spreaders, loaders, oil boot trucks, street sweepers/brooms, jetter/inductor trucks, street rollers, man-lifts, tampers, plate compactors, snow plows and other related construction and maintenance equipment. Operates trucks or equipment of various sizes and weights in the loading, hauling and unloading of various equipment, materials, and supplies. May drive trucks or various other equipment when traveling to and from job sites. Operates fork lifts, jackhammers, mowers, weed eaters, chainsaws, and other small equipment and power/hand tools to maintain street and utility systems, as needed. Installs or assists in the installation and maintenance of traffic control devices. Works as a laborer and works with other personnel in shoveling, raking, patching pot holes, cleaning weeds and general labor work. Installs, maintains and removes temporary traffic control devices for related to maintenance activities, special events, and accidents. Controls traffic at work sites by flagging to guide traffic through work areas, as required or assigned. Assists with clean-up operations at accidents, spills and other emergency situations. Assists in signs and markings operations; assists with other divisions and departments in street related activities; provides traffic control assistance and labor to the traffic signal section; assists with Blue Staking; cleans drainage ditches, storm drain pipe and catch basins. Performs routine inspection and preventive maintenance on assigned equipment and refers defects or needed repairs to supervisor; cleans equipment. Assists others in backing their equipment and safe operation during work activities. Performs pre and post trip equipment according to CDL requirements. Performs all duties in conformance to appropriate safety and security standards. Supervises and leads DOC Inmate Labor as trained and assigned. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Providing customer service, and communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, nights, holidays or weekends as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES Performs related duties as required. Performs special assignments as requested. May serve on a variety of employee committees. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of medium to heavy-equipment operating principles and traffic laws, ordinances and rules involved in equipment operation. Functions, operating methods, and care required of a wide variety of heavy and complex construction equipment used on various jobs such as excavating, working to grade, rolling and related work. Street paving processes and street surfacing materials such as asphalt and aggregates. City street layouts and right-of-ways. Work zone traffic control signing and flagging in accordance with MUTCD standards. Working knowledge of the hazards and safety precautions common to construction and maintenance operations. Working knowledge of the methods, materials and tools used in street and utility maintenance work and Blue Stake laws and markings. Skill in the operation of various types of medium-heavy trucks and equipment;. Reading grade stakes and cutting subgrades for constructions projects. Understanding the uses of asphalt and aggregate materials. Care and operation of assigned equipment in a safe and effective manner. Identifying maintenance needs and mechanical problems and correcting or referring for repair. Preparing and maintaining records. Ability to understand and follow oral or written instructions. Communicate effectively verbally and in writing. Observe and adhere to proper safety precautions. Establish effective, cooperative working relationships with other employees, supervisors and the public. Perform heavy manual tasks under varying weather conditions. Drive and operate a variety of equipment under varying conditions. Work from construction specifications, details, plans or blueprints. Use survey equipment such as transits and laser levels to take precise measurements. Ability to calculate elevations, grades, and material quantities. Classify soils and perform as a Department of Labor and Industries competent person on excavation sites. Maintain production schedules and carry out assigned projects to their completion. Meet physical requirements to include performing hard physical work, in adverse weather and environmental conditions. Participate in teamwork productively. Sit, walk and stand for long periods of time. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/18/2024 5:00 PM Arizona
Apr 05, 2024
Full Time
Job Summary CITY OF KINGMAN STREETS MAINTENANCE & OPERATION SPECIALIST PUBLIC WORKS - STREETS DIVISION $39,208.00 - $47,028.80/ANNUALLY $18.85 - $22.61/HOURLY TYPICAL SCHEDULE - 5 DAYS/WEEK - MONDAY TO SATURDAY APRIL-SEPTEMBER: 5AM to 1PM OCTOBER-MARCH: 6AM to 2PM POSITION IS FLSA NON-EXEMPT - SUBJECT TO OVERTIME/CALL-OUT PAY Learn more about our Benefits & Wellness Incentives . APPLICATIONS MUST BE SUBMITTED BY 4/18/24 5PM The Streets Maintenance and Operations Specialist and Street Maintenance Worker positions require a CDL A and CDL B, respectively. Candidates that do not currently possess the appropriate level CDL or a CDL, in general, should not be discouraged from applying. The City of Kingman works closely with local partners to offer paid training. Commercial Truck Driver Training (Paid Training) Our local CDL program consists of four weeks of classroom instruction and behind-the-wheel training with an experienced and highly qualified instructor. The cost of training may be covered in full by scholarship through AZ@Work or by the City of Kingman. We will assist you through the process each step of the way and you will get paid a $17.38* hourly wage while you train. Six Months On-the-Job (Paid Training) Once you graduate from the Driving Academy and with the appropriate class of license and any applicable endorsements, you will begin on-the job paid training during your 6-month introductory period. *Depending on qualifications, may fill as a Street Maintenance Worker $17.95 - $21.54 GENERAL DESCRIPTION OF POSITION Performs a variety of skilled tasks in the operation of medium - heavy duty equipment maintaining city streets and right-of- ways, drainage easements or other Public Works maintenance activities as assigned. Performs operations according to required standards; and performs semi-skilled and skilled maintenance tasks. Work requires considerable skill in manipulating medium to heavy motor equipment and constant attention to safety of operation in order to prevent accidents. Assignments are outlined in detail by supervisors. Standard procedures are followed and work is inspected periodically for safety and economy in operation. SUPERVISION RECEIVED Works under the supervision of the Street Maintenance Operations Supervisor, Crew leader or designated person. SUPERVISION EXERCISED May provide instructions and advice to other employees on an assignment basis. May supervise temporary employees, community service workers, and DOC Inmate workers as directed, or as assigned by Superintendent. May supervise or lead street department personnel during maintenance activities as assigned. Minimum Qualifications/Special Requirements EDUCATION & EXPERIENCE Graduation from high school diploma or GED equivalent; Four (4) years experience involving the use of heavy equipment, two (2) of which must have been related to utility or street systems. Any combination of experience and training which demonstrates the knowledge and experience to perform the work. SPECIAL REQUIREMENTS Valid Arizona Commercial Driver's License Class A or ability to obtain one within 6 months of hire. Based on assignment, may be required to participate and obtain NIMS (National Incident Management System) training certifications. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Performs a wide variety of street construction and maintenance procedures through operating one or more of the following pieces of equipment skillfully, safely and in accordance with traffic laws and regulations to: including back-hoes, dump trucks, belly dump trucks, water trucks, asphalt patching trucks, chip sealing machines, milling machines, graders, chip spreaders, loaders, oil boot trucks, street sweepers/brooms, jetter/inductor trucks, street rollers, man-lifts, tampers, plate compactors, snow plows and other related construction and maintenance equipment. Operates trucks or equipment of various sizes and weights in the loading, hauling and unloading of various equipment, materials, and supplies. May drive trucks or various other equipment when traveling to and from job sites. Operates fork lifts, jackhammers, mowers, weed eaters, chainsaws, and other small equipment and power/hand tools to maintain street and utility systems, as needed. Installs or assists in the installation and maintenance of traffic control devices. Works as a laborer and works with other personnel in shoveling, raking, patching pot holes, cleaning weeds and general labor work. Installs, maintains and removes temporary traffic control devices for related to maintenance activities, special events, and accidents. Controls traffic at work sites by flagging to guide traffic through work areas, as required or assigned. Assists with clean-up operations at accidents, spills and other emergency situations. Assists in signs and markings operations; assists with other divisions and departments in street related activities; provides traffic control assistance and labor to the traffic signal section; assists with Blue Staking; cleans drainage ditches, storm drain pipe and catch basins. Performs routine inspection and preventive maintenance on assigned equipment and refers defects or needed repairs to supervisor; cleans equipment. Assists others in backing their equipment and safe operation during work activities. Performs pre and post trip equipment according to CDL requirements. Performs all duties in conformance to appropriate safety and security standards. Supervises and leads DOC Inmate Labor as trained and assigned. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Providing customer service, and communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, nights, holidays or weekends as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES Performs related duties as required. Performs special assignments as requested. May serve on a variety of employee committees. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of medium to heavy-equipment operating principles and traffic laws, ordinances and rules involved in equipment operation. Functions, operating methods, and care required of a wide variety of heavy and complex construction equipment used on various jobs such as excavating, working to grade, rolling and related work. Street paving processes and street surfacing materials such as asphalt and aggregates. City street layouts and right-of-ways. Work zone traffic control signing and flagging in accordance with MUTCD standards. Working knowledge of the hazards and safety precautions common to construction and maintenance operations. Working knowledge of the methods, materials and tools used in street and utility maintenance work and Blue Stake laws and markings. Skill in the operation of various types of medium-heavy trucks and equipment;. Reading grade stakes and cutting subgrades for constructions projects. Understanding the uses of asphalt and aggregate materials. Care and operation of assigned equipment in a safe and effective manner. Identifying maintenance needs and mechanical problems and correcting or referring for repair. Preparing and maintaining records. Ability to understand and follow oral or written instructions. Communicate effectively verbally and in writing. Observe and adhere to proper safety precautions. Establish effective, cooperative working relationships with other employees, supervisors and the public. Perform heavy manual tasks under varying weather conditions. Drive and operate a variety of equipment under varying conditions. Work from construction specifications, details, plans or blueprints. Use survey equipment such as transits and laser levels to take precise measurements. Ability to calculate elevations, grades, and material quantities. Classify soils and perform as a Department of Labor and Industries competent person on excavation sites. Maintain production schedules and carry out assigned projects to their completion. Meet physical requirements to include performing hard physical work, in adverse weather and environmental conditions. Participate in teamwork productively. Sit, walk and stand for long periods of time. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 4/18/2024 5:00 PM Arizona
Minimum Qualifications Education and/or Equivalent Experience: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Licenses and Certifications Required: Valid Texas Class C Driver License. Must obtain the appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Positions in water distribution must obtain a Class D Water Operator License from TCEQ within one (1) year of employment. Positions in wastewater collection must obtain a Class I Wastewater Collection License from TCEQ within one (1) year of employment. For specified work groups, Respiratory Protection and Confined Space Entry training must be completed within six (6) months of employment. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Texas Class “C” or the ability to acquire one by your hire date. Must be able to obtain the appropriate class of Commercial Driver’s License with endorsements within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Applicants must be at least 18 years old, hold a current applicable driver’s license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Commercial Driver’s License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., including 18 lbs. of equipment, and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements Selected candidates will be required to complete and pass a physical exam and drug and alcohol screening test. Successful candidates must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Pay Range $20.80 - $22.88 per hour, based on experience. Hours Positions hours Monday - Friday; 7:30 a.m. - 4:00 p.m. (On call rotation 8:30 a.m. - 5:00 p.m.) All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 04/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location Glen Bell Service Center 3907 S Industrial Drive Preferred Qualifications Preferred Experience: Experience working in all weather conditions including extreme heat, cold, and rain Experience using hand tools and power tools Knowledge of safety practices and procedures Experience interacting directly with customers and providing a high level of customer service Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software Experience setting up temporary traffic control devices Computer navigation skills and familiarity with a computer work order system Experience operating heavy equipment such a backhoe, mini-excavator, skid steer, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in the basic operation, inspection, and maintenance of a variety of vehicles and heavy equipment. Assists in the operation, calibration, troubleshooting, maintenance, and minor repair of a variety of electronics, hand, electrical, pneumatic, and mechanical power tools and equipment. Assists in the set-up, operation, and maintenance of various safety-related equipment according to utility safety procedures and SOPs. Assists in asset control and inventory activities and supports crew members on job sites. Assists in reading and interpreting maps, plans, drawings, meters, gauges, and videos. Performs labor intensive work and assists in excavation, repair, and replacement of water and wastewater infrastructure. Assists in the completion of paperwork, forms, and reports as necessary. Learns how to respond to citizen questions, concerns, and complaints. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic math including addition, subtraction, multiplication, and division of whole numbers, decimals, fractions, and percentages. Skill in reading diagrams and technical drawings. Skill in using hand tools and power tools. Skill in operating a motor vehicle and motorized equipment. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety. Program while driving personal and City of Austin vehicles on official business. Ability to act as a member of a confined space entry team and perform maintenance tasks in confined spaces up to 100 feet deep with the use of an SRL Body Harness that supports up to 283 pounds as designated by work area. Ability to use SCBA , respirator, and other confined space equipment as designated by work area. Ability to perform construction and maintenance tasks that require lifting and carrying equipment and supplies within up to fifty (50) pounds unassisted. Ability to safely perform operations and maintenance tasks that may require working in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions. Ability to understand and follow written and verbal instructions. Ability to read and follow technical guidelines and standard operating procedures. Ability to work various shifts, on-call, and/or call back hours. Ability to perform construction and maintenance tasks that require climbing to heights of up to twenty (20) feet on ladders that support up to 300 pounds. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Water Pipeline Technician Worker position are: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position will require you to obtain an appropriate Commercial Driver License (CDL) with endorsements within 1 year of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL with endorsements within 1 year of hire I am not able to obtain appropriate CDL with endorsements within 1 year of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * What is your level of work experience doing manual labor outdoors in extreme heat, cold, rain, and/or inclement weather? My job(s) involved doing manual labor outdoors in extreme and inclement weather 5% - 25% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 26% - 50% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 51% - 75% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 76% - 100% of the time. None of my jobs involved doing manual labor outdoors in extreme and inclement weather. * What is your level of skill and/or knowledge of safety practices and/or procedure? Basic: First/Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with SDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as first responder None * Do you have any experience working with traffic barricades, cones or other traffic control devices? Yes No * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which most closely describes your level of experience working with heavy equipment (e.g. backhoes, excavators, skid steers, etc.)? None Fundamental: Observed operation; operated less than twice in a six month period; practiced on personal property without supervision; practiced on City property with supervision Basic: Taken an intro level class; operate approximately once a month with supervision; knowledge of pre/post trip checklist Intermediate: Taken a week-long class (or longer); operate at least once a week with minimal supervision; excavate around underground utilities at least once a week with minimal supervision Advanced: Certified operator or trainer; ability to excavate and maneuver around underground utilities without supervision' operate multiple times in a week without supervision Optional & Required Documents Required Documents Optional Documents
Apr 10, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Licenses and Certifications Required: Valid Texas Class C Driver License. Must obtain the appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Positions in water distribution must obtain a Class D Water Operator License from TCEQ within one (1) year of employment. Positions in wastewater collection must obtain a Class I Wastewater Collection License from TCEQ within one (1) year of employment. For specified work groups, Respiratory Protection and Confined Space Entry training must be completed within six (6) months of employment. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Texas Class “C” or the ability to acquire one by your hire date. Must be able to obtain the appropriate class of Commercial Driver’s License with endorsements within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Applicants must be at least 18 years old, hold a current applicable driver’s license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Commercial Driver’s License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., including 18 lbs. of equipment, and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements Selected candidates will be required to complete and pass a physical exam and drug and alcohol screening test. Successful candidates must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Pay Range $20.80 - $22.88 per hour, based on experience. Hours Positions hours Monday - Friday; 7:30 a.m. - 4:00 p.m. (On call rotation 8:30 a.m. - 5:00 p.m.) All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 04/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location Glen Bell Service Center 3907 S Industrial Drive Preferred Qualifications Preferred Experience: Experience working in all weather conditions including extreme heat, cold, and rain Experience using hand tools and power tools Knowledge of safety practices and procedures Experience interacting directly with customers and providing a high level of customer service Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software Experience setting up temporary traffic control devices Computer navigation skills and familiarity with a computer work order system Experience operating heavy equipment such a backhoe, mini-excavator, skid steer, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in the basic operation, inspection, and maintenance of a variety of vehicles and heavy equipment. Assists in the operation, calibration, troubleshooting, maintenance, and minor repair of a variety of electronics, hand, electrical, pneumatic, and mechanical power tools and equipment. Assists in the set-up, operation, and maintenance of various safety-related equipment according to utility safety procedures and SOPs. Assists in asset control and inventory activities and supports crew members on job sites. Assists in reading and interpreting maps, plans, drawings, meters, gauges, and videos. Performs labor intensive work and assists in excavation, repair, and replacement of water and wastewater infrastructure. Assists in the completion of paperwork, forms, and reports as necessary. Learns how to respond to citizen questions, concerns, and complaints. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic math including addition, subtraction, multiplication, and division of whole numbers, decimals, fractions, and percentages. Skill in reading diagrams and technical drawings. Skill in using hand tools and power tools. Skill in operating a motor vehicle and motorized equipment. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety. Program while driving personal and City of Austin vehicles on official business. Ability to act as a member of a confined space entry team and perform maintenance tasks in confined spaces up to 100 feet deep with the use of an SRL Body Harness that supports up to 283 pounds as designated by work area. Ability to use SCBA , respirator, and other confined space equipment as designated by work area. Ability to perform construction and maintenance tasks that require lifting and carrying equipment and supplies within up to fifty (50) pounds unassisted. Ability to safely perform operations and maintenance tasks that may require working in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions. Ability to understand and follow written and verbal instructions. Ability to read and follow technical guidelines and standard operating procedures. Ability to work various shifts, on-call, and/or call back hours. Ability to perform construction and maintenance tasks that require climbing to heights of up to twenty (20) feet on ladders that support up to 300 pounds. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Water Pipeline Technician Worker position are: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position will require you to obtain an appropriate Commercial Driver License (CDL) with endorsements within 1 year of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL with endorsements within 1 year of hire I am not able to obtain appropriate CDL with endorsements within 1 year of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * What is your level of work experience doing manual labor outdoors in extreme heat, cold, rain, and/or inclement weather? My job(s) involved doing manual labor outdoors in extreme and inclement weather 5% - 25% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 26% - 50% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 51% - 75% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 76% - 100% of the time. None of my jobs involved doing manual labor outdoors in extreme and inclement weather. * What is your level of skill and/or knowledge of safety practices and/or procedure? Basic: First/Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with SDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as first responder None * Do you have any experience working with traffic barricades, cones or other traffic control devices? Yes No * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which most closely describes your level of experience working with heavy equipment (e.g. backhoes, excavators, skid steers, etc.)? None Fundamental: Observed operation; operated less than twice in a six month period; practiced on personal property without supervision; practiced on City property with supervision Basic: Taken an intro level class; operate approximately once a month with supervision; knowledge of pre/post trip checklist Intermediate: Taken a week-long class (or longer); operate at least once a week with minimal supervision; excavate around underground utilities at least once a week with minimal supervision Advanced: Certified operator or trainer; ability to excavate and maneuver around underground utilities without supervision' operate multiple times in a week without supervision Optional & Required Documents Required Documents Optional Documents
Our Water Meter Technician II performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also serve as a lead in the water meter shop and ensures all daily work is assigned and completed. The salary range for our Water Meter Technician II is $25.47 to $33.03 per hour, with a hiring range of $25.47 to $28.75 per hour, depending on experience and qualifications. This opportunity will be available until Monday, April 22, 2024 at 4:00pm. A current resume is required. Please upload any required certifications, including operator ID. The City of Loveland is seeking a talented Water Meter Technician II who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, exceptional customer service and communication. You’ll join a passionate and fun group who enjoy an exceptional work life balance and who support opportunities for growth. Management Level & Responsibilities: This position has no supervisory responsibilities. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Monitors water meter inventory and orders supplies as needed. Serves a lead worker. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Assigns work to all meter techs using a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Interacts with developers, contractors, and engineering companies on water meter vaults/pit installations. Provides technical support to utility billing and meter reading. Assists with maintenance and repairs on large PRV’s. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists CCC specialist with surveys and backflow testing. Required after hours duty rotation after six months. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. Trains new employees on meter testing, CIS system, GIS system, and all other aspects related to the water meter shop. Performs other duties as assigned Knowledge, Skills, and Abilities Required Comprehensive knowledge of water meters, water and sewer taps and meter installations. Ability to test, disassemble, repair, and calibrate water meters of all sizes. Leadership skills and ability to assign tasks and prioritize work. Knowledge of design specifications and practical applications. Knowledge of State and City water metering acts/ordinances and trade association standards. Knowledge of pipeline construction specification and safety practices. General knowledge of water and wastewater systems, backflow prevention and cross connection control. Familiarity of City codes and development standards. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry and emotional customers. Ability to make decision out in the field per industry standards. Knowledge of confined space entry procedures. Preferred: Ability to help budget and maintain a comprehensive inventory for parts and supplies. Licenses or Certifications Must have a valid Driver’s License. Must have a Colorado Class I Water Distribution Certificate. Must have a Cross Connection Control Certification recognized by the Colorado Department of Public Health and Environment or the ability to obtain certification within one (1) year of employment. Education: High School / GED required Work Experience Directly Related: Three (3) years of water meter experience or a combination of water meter, water/wastewater utility, and irrigation/backflow prevention experience. Preferred: Confined Space training/certificate. Trenching and Excavating training/certificate. Cross Connection Control Tester Certification. Level of Physical Effort: Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Hazards : Occasional hazards that are predictable or well protected against Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A driving record and criminal history background check will be obtained pre-employment.
Mar 12, 2024
Full Time
Our Water Meter Technician II performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also serve as a lead in the water meter shop and ensures all daily work is assigned and completed. The salary range for our Water Meter Technician II is $25.47 to $33.03 per hour, with a hiring range of $25.47 to $28.75 per hour, depending on experience and qualifications. This opportunity will be available until Monday, April 22, 2024 at 4:00pm. A current resume is required. Please upload any required certifications, including operator ID. The City of Loveland is seeking a talented Water Meter Technician II who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, exceptional customer service and communication. You’ll join a passionate and fun group who enjoy an exceptional work life balance and who support opportunities for growth. Management Level & Responsibilities: This position has no supervisory responsibilities. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Monitors water meter inventory and orders supplies as needed. Serves a lead worker. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Assigns work to all meter techs using a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Interacts with developers, contractors, and engineering companies on water meter vaults/pit installations. Provides technical support to utility billing and meter reading. Assists with maintenance and repairs on large PRV’s. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists CCC specialist with surveys and backflow testing. Required after hours duty rotation after six months. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. Trains new employees on meter testing, CIS system, GIS system, and all other aspects related to the water meter shop. Performs other duties as assigned Knowledge, Skills, and Abilities Required Comprehensive knowledge of water meters, water and sewer taps and meter installations. Ability to test, disassemble, repair, and calibrate water meters of all sizes. Leadership skills and ability to assign tasks and prioritize work. Knowledge of design specifications and practical applications. Knowledge of State and City water metering acts/ordinances and trade association standards. Knowledge of pipeline construction specification and safety practices. General knowledge of water and wastewater systems, backflow prevention and cross connection control. Familiarity of City codes and development standards. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry and emotional customers. Ability to make decision out in the field per industry standards. Knowledge of confined space entry procedures. Preferred: Ability to help budget and maintain a comprehensive inventory for parts and supplies. Licenses or Certifications Must have a valid Driver’s License. Must have a Colorado Class I Water Distribution Certificate. Must have a Cross Connection Control Certification recognized by the Colorado Department of Public Health and Environment or the ability to obtain certification within one (1) year of employment. Education: High School / GED required Work Experience Directly Related: Three (3) years of water meter experience or a combination of water meter, water/wastewater utility, and irrigation/backflow prevention experience. Preferred: Confined Space training/certificate. Trenching and Excavating training/certificate. Cross Connection Control Tester Certification. Level of Physical Effort: Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Hazards : Occasional hazards that are predictable or well protected against Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A driving record and criminal history background check will be obtained pre-employment.
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN CIVIL ENGINEER ENGINEERING DEPARTMENT $73,902.00 - $103,459.00/ANNUALLY POSITION IS FLSA EXEMPT TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 8 AM to 5PM Learn more about our Benefits & Wellness Incentives . POSITION OPEN UNTIL FILLED Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Under general supervision, applies professional engineering knowledge and skills to a variety of engineering projects and work assignments. Work is performed under the supervision and guidance of a registered engineer, who instructs in practices of project management, engineering methodologies, and engineering principles. The Civil Engineer classification is the entry-level class within the professional engineering career ladder. Assignments provide opportunity for the application of independent judgement and initiative in the design, management and review of projects. Performs related duties as required. SUPERVISION RECEIVED Work is performed independently under the guidance and direction of the City Engineer and/or Assistant City Engineer who reviews work through meetings, conferences, inspections and the evaluation of overall results achieved. SUPERVISION EXERCISED No supervision of personnel exercised. May oversee the work performed by technical or paraprofessional Engineering staff. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a Bachelor’s degree in civil engineering or closely related field required; and Some (6 months - 1 year) civil engineering experienced preferred; or Any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Certification as an Engineer-in-Training (EIT) or ability to pass EIT/FE exam within 6 months of hire preferred. Must possess a valid Arizona State driver’s license or have the ability to obtain one prior to employment. Must be physically capable of moving about on construction work sites and under adverse field conditions. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Designs, drafts, and prepares engineering plans and specifications, related to public works improvements for water, sanitary sewer, drainage, streets, parks & recreation facilities, etc., Reviews a variety of plans, such as water, sewer, paving, grading and drainage, site plans, preliminary plats and final plats as well as water, sewer, drainage and transportation reports; ensures compliance with requirements, governing uniform guidelines and industry standard practice. Interprets, applies and enforces the provisions of the City standards, policies and codes along with all other applicable federal, state and local codes, laws rules, specifications, standards and procedures. Oversees projects for the design and construction of the City’s capital projects and serves as a City representative on these projects. Inspects, monitors, and evaluates work-related information to determine compliance with prescribed operating and safety standards. May plan, organize, and direct the activities of technical or paraprofessional staff. May supervise and evaluate the work of staff, which may include: drafting, design calculations, technical reports, customer contacts, and fieldwork requests. Resolves procedural, operational, and other work-related problems that are design-related by discussing the problem and finding alternatives. Conducts research and analyzes service and operation data, design standards, and regulations in order to perform assigned duties. Performs mathematical calculations, statistical computations, and financial and/or cost analyses. Prepares cost estimates for specific projects and assists in preparing the division budget. Estimates labor and material costs from blueprints. Enters data or information into a personal computer in order to prepare reports, perform calculations, and prepare drawings. Comprehends and makes inferences from written material such as memos, letters, plans, specifications, and standards to perform duties. Prepares letters, memos, specifications, and reports with clearly-organized thoughts and using the proper sentence structure, punctuation, and grammar to communicate technical and controversial issues. Understands and/or interprets blueprints, schematic drawings, layouts, and other visual aids such as redesigning or models to perform design and design review. Communicates with the general public, other City, state, and federal employees, vendors, management, consultants, contractors, and public officials in order to perform assigned work. Learns job-related material through on-the-job training, and in a classroom setting regarding design of a particular project, or new regulations regarding design. Researches and stays current in Civil Engineering industry best practices and information technology trends. Recognizes the need for change and makes recommendations to City Engineer on new or revised programs and technology systems that support the department’s goals and can add sustainable value. Operates a City vehicle requiring a standard Arizona Driver's License to perform field reviews of projects as well as to meet with outside agencies and utility companies. Operates a variety of standard office equipment. Provides excellent customer service to both internal and external contacts. Responds to inquiries and complaints and makes necessary arrangements to resolve any problems as needed. Maintains regular attendance and punctuality. Maintains confidentiality of work-related information. Works in a safe manner and reports unsafe activity and conditions. This position is subject to emergency recall during non-working hours due to staff shortage, to interact with staff on various shifts and/or operational needs. Performs related work as required. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE Knowledge of public works design, standards, materials, and construction applicable to a municipal setting; The principles and practices of civil engineering and the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, pump stations, water storage tank sites, and public street improvements; Federal, state, and local regulations and codes, and the engineering standards pertaining to the design of the projects assigned; and symbols and terminology used in engineering drawings. Knowledge of applicable City policies, laws and regulations affecting Department activities; Personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Preparing accurate plans and specifications, cost estimates, Requests for Proposals, and engineering reports; Use and care of surveying instruments and equipment, and computer-aided design equipment including GPS, AutoCAD Civil 3d and related software;Reading, interpreting and applying project plans, maps, diagrams, legal descriptions, and technical specifications; Operating a personal computer utilizing standard and specialized software, including GIS, GPS, and other specialized engineering and general office software applications; Working in a team environment; Providing customer service; Communication, interpersonal skills as applied to interaction with City officials, coworkers, supervisor, consultants, contractors, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff. ABILITIES Ability to determine, upon receipt of a design project, the approach to be taken for completion, including elements assigned to subordinate personnel; Direct the research and compilation of data necessary for the fulfillment of design objectives; Coordinate related work flow, both within the City and with outside agencies; Supervise an engineering design team by assigning work, selecting work methods, answering questions, and reviewing design and other work performed by paraprofessional/technical team members for compliance to instructions given and conformity to sound engineering principles; Assist team members in the resolution of design problems; Review construction plans by checking for such factors as proper sewer and water line slopes, sizes, and depths to ensure adequate flows and capacities; and standard civil engineering practices for sewer line design and correct manhole spacing and location of cleanouts; Review construction plans by checking for such factors as proper street and right-of way widths; Alignment and grades of curbs, gutters, and pavement sections; and compatibility with existing improvements within the adjacent areas already developed; Coordinate the design of City projects with consulting engineers; Review outside design work for aspects identical or similar to those of work performed in-house; Provide general engineering advice to other City divisions and to the general public; Prepare oral and written reports of a technical nature; Establish and maintain effective working relationships with City officials, other professionals, contractors, coworkers, and the general public; Determine adherence to civil specifications on a variety of construction jobs and communicate effectively and persuasively with contractors, consultants, and developers in securing compliance with specifications, plans, and ordinances; Apply fractions, percentages, ratios and proportions, mensuration, logarithms, algebra, geometric constructions, and the essentials of trigonometry; Work quickly and accurately under pressure to meet deadlines for project completion or issuing an addendum; Write project special conditions and construction notes precisely so there is little possibility of misinterpretation by contractors; Read and interpret construction drawings; Compute quantities and make cost estimates; and conduct engineering research work. Communicate in a clear, organized and non-technical manner; Effectively deliver presentations to a variety of groups and in public settings; Make complex engineering computations and drawings quickly and accurately; Perform higher level mathematical calculations such as calculus, algebra, and trigonometry using a calculator/computer; Review or check the work product of others for conformance with standards; Follow and maintain safety standards and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Use equipment and tools properly and safely; Perform in adverse weather conditions; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Job Summary CITY OF KINGMAN CIVIL ENGINEER ENGINEERING DEPARTMENT $73,902.00 - $103,459.00/ANNUALLY POSITION IS FLSA EXEMPT TYPICAL SCHEDULE - 5 DAYS/WEEK MONDAY TO FRIDAY | 8 AM to 5PM Learn more about our Benefits & Wellness Incentives . POSITION OPEN UNTIL FILLED Overview The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Under general supervision, applies professional engineering knowledge and skills to a variety of engineering projects and work assignments. Work is performed under the supervision and guidance of a registered engineer, who instructs in practices of project management, engineering methodologies, and engineering principles. The Civil Engineer classification is the entry-level class within the professional engineering career ladder. Assignments provide opportunity for the application of independent judgement and initiative in the design, management and review of projects. Performs related duties as required. SUPERVISION RECEIVED Work is performed independently under the guidance and direction of the City Engineer and/or Assistant City Engineer who reviews work through meetings, conferences, inspections and the evaluation of overall results achieved. SUPERVISION EXERCISED No supervision of personnel exercised. May oversee the work performed by technical or paraprofessional Engineering staff. Minimum Qualifications/Special Requirements DESIRED MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a Bachelor’s degree in civil engineering or closely related field required; and Some (6 months - 1 year) civil engineering experienced preferred; or Any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Certification as an Engineer-in-Training (EIT) or ability to pass EIT/FE exam within 6 months of hire preferred. Must possess a valid Arizona State driver’s license or have the ability to obtain one prior to employment. Must be physically capable of moving about on construction work sites and under adverse field conditions. Essential Functions ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Designs, drafts, and prepares engineering plans and specifications, related to public works improvements for water, sanitary sewer, drainage, streets, parks & recreation facilities, etc., Reviews a variety of plans, such as water, sewer, paving, grading and drainage, site plans, preliminary plats and final plats as well as water, sewer, drainage and transportation reports; ensures compliance with requirements, governing uniform guidelines and industry standard practice. Interprets, applies and enforces the provisions of the City standards, policies and codes along with all other applicable federal, state and local codes, laws rules, specifications, standards and procedures. Oversees projects for the design and construction of the City’s capital projects and serves as a City representative on these projects. Inspects, monitors, and evaluates work-related information to determine compliance with prescribed operating and safety standards. May plan, organize, and direct the activities of technical or paraprofessional staff. May supervise and evaluate the work of staff, which may include: drafting, design calculations, technical reports, customer contacts, and fieldwork requests. Resolves procedural, operational, and other work-related problems that are design-related by discussing the problem and finding alternatives. Conducts research and analyzes service and operation data, design standards, and regulations in order to perform assigned duties. Performs mathematical calculations, statistical computations, and financial and/or cost analyses. Prepares cost estimates for specific projects and assists in preparing the division budget. Estimates labor and material costs from blueprints. Enters data or information into a personal computer in order to prepare reports, perform calculations, and prepare drawings. Comprehends and makes inferences from written material such as memos, letters, plans, specifications, and standards to perform duties. Prepares letters, memos, specifications, and reports with clearly-organized thoughts and using the proper sentence structure, punctuation, and grammar to communicate technical and controversial issues. Understands and/or interprets blueprints, schematic drawings, layouts, and other visual aids such as redesigning or models to perform design and design review. Communicates with the general public, other City, state, and federal employees, vendors, management, consultants, contractors, and public officials in order to perform assigned work. Learns job-related material through on-the-job training, and in a classroom setting regarding design of a particular project, or new regulations regarding design. Researches and stays current in Civil Engineering industry best practices and information technology trends. Recognizes the need for change and makes recommendations to City Engineer on new or revised programs and technology systems that support the department’s goals and can add sustainable value. Operates a City vehicle requiring a standard Arizona Driver's License to perform field reviews of projects as well as to meet with outside agencies and utility companies. Operates a variety of standard office equipment. Provides excellent customer service to both internal and external contacts. Responds to inquiries and complaints and makes necessary arrangements to resolve any problems as needed. Maintains regular attendance and punctuality. Maintains confidentiality of work-related information. Works in a safe manner and reports unsafe activity and conditions. This position is subject to emergency recall during non-working hours due to staff shortage, to interact with staff on various shifts and/or operational needs. Performs related work as required. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE Knowledge of public works design, standards, materials, and construction applicable to a municipal setting; The principles and practices of civil engineering and the methods and techniques used in the design of public water, sanitary sewer, storm sewer, underground utility lines, retention basins, pump stations, water storage tank sites, and public street improvements; Federal, state, and local regulations and codes, and the engineering standards pertaining to the design of the projects assigned; and symbols and terminology used in engineering drawings. Knowledge of applicable City policies, laws and regulations affecting Department activities; Personal computers and software (word processing, spreadsheets, project and scheduling - Trakit, etc.); Occupational hazards, related Federal and State OSHA regulations and standard safety precautions. SKILLS Preparing accurate plans and specifications, cost estimates, Requests for Proposals, and engineering reports; Use and care of surveying instruments and equipment, and computer-aided design equipment including GPS, AutoCAD Civil 3d and related software;Reading, interpreting and applying project plans, maps, diagrams, legal descriptions, and technical specifications; Operating a personal computer utilizing standard and specialized software, including GIS, GPS, and other specialized engineering and general office software applications; Working in a team environment; Providing customer service; Communication, interpersonal skills as applied to interaction with City officials, coworkers, supervisor, consultants, contractors, the general public, etc. sufficient to exchange or convey information and to provide work direction, guidance and supervision of assigned staff. ABILITIES Ability to determine, upon receipt of a design project, the approach to be taken for completion, including elements assigned to subordinate personnel; Direct the research and compilation of data necessary for the fulfillment of design objectives; Coordinate related work flow, both within the City and with outside agencies; Supervise an engineering design team by assigning work, selecting work methods, answering questions, and reviewing design and other work performed by paraprofessional/technical team members for compliance to instructions given and conformity to sound engineering principles; Assist team members in the resolution of design problems; Review construction plans by checking for such factors as proper sewer and water line slopes, sizes, and depths to ensure adequate flows and capacities; and standard civil engineering practices for sewer line design and correct manhole spacing and location of cleanouts; Review construction plans by checking for such factors as proper street and right-of way widths; Alignment and grades of curbs, gutters, and pavement sections; and compatibility with existing improvements within the adjacent areas already developed; Coordinate the design of City projects with consulting engineers; Review outside design work for aspects identical or similar to those of work performed in-house; Provide general engineering advice to other City divisions and to the general public; Prepare oral and written reports of a technical nature; Establish and maintain effective working relationships with City officials, other professionals, contractors, coworkers, and the general public; Determine adherence to civil specifications on a variety of construction jobs and communicate effectively and persuasively with contractors, consultants, and developers in securing compliance with specifications, plans, and ordinances; Apply fractions, percentages, ratios and proportions, mensuration, logarithms, algebra, geometric constructions, and the essentials of trigonometry; Work quickly and accurately under pressure to meet deadlines for project completion or issuing an addendum; Write project special conditions and construction notes precisely so there is little possibility of misinterpretation by contractors; Read and interpret construction drawings; Compute quantities and make cost estimates; and conduct engineering research work. Communicate in a clear, organized and non-technical manner; Effectively deliver presentations to a variety of groups and in public settings; Make complex engineering computations and drawings quickly and accurately; Perform higher level mathematical calculations such as calculus, algebra, and trigonometry using a calculator/computer; Review or check the work product of others for conformance with standards; Follow and maintain safety standards and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with complaints and questions; Adapt to changing work priorities, accept changes in project schedules and meet deadlines; Work independently, and as a team, to complete daily activities according to work schedule; Use equipment and tools properly and safely; Perform in adverse weather conditions; Traverse safely over rough, uneven, sloping, or rocky surfaces or terrain, and maneuver around unfinished construction elements. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: Continuous
City of Huntington Beach, CA
Huntington Beach, California, United States
Description This is Part Time, Non Permanent position. Public Works - Utilities is seeking dependable and dedicated College Interns to assist in collecting water samples and performing testing throughout the drinking water distribution system. This position requires current enrollment in college level courses at an accredited college or university. Coursework in water utility science, biology, or chemistry is preferred. College transcripts/proof of enrollment must be provided prior to appointment. The Ideal Candidate possesses effective communication and cooperative interpersonal skills, the ability to work well in a busy office environment where attention to detail is important, the responsibility to work alone in the field, excellent customer service skills, and be available to work a minimum of 12 hours per week. Note: This recruitment may close at any time, once the hiring manager determines that enough qualified applications have been received. Temporary/part-time employment does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS retired annuitants. Examples of Essential Duties Assists supervisor and department staff members with a variety of support duties as assigned Collects various types of samples throughout the water distribution system Performs various types of water analysis such as chlorine residuals, general physicals, nitrification, and fluoride Performs computer data entry and records input Prepares computer chain of custodies and other reports Pick up and delivers samples, documents, materials, supplies, etc., as needed Performs related duties as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments a needed. Minimum Qualifications Knowledge of : Business English, spelling and grammar; modern office practices, procedures and equipment; personal computer operations; basic math principles; effective public relations/customer service principles, practices and techniques. Ability to : Utilize general office equipment such as telephone, fax, printers, copiers, and computers; learn and apply City policies, procedures, rules and regulations; conduct basic research; compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusions and make appropriate recommendations; maintain work effectiveness and meet deadlines with frequent changes in workload and the priority of assignments; understand and carry out oral and written instructions; communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; provide quality customer service. Education : High School Diploma (or GED) and current enrollment in college level courses (minimum of six (6) units per semester) at an accredited college or university. Coursework in water utility science, biology, or chemistry is preferred. Experience : General office, public contact, or government-related experience highly desirable. License: Possession of a valid Class C California Driver license and an acceptable driving record. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle. APPLICATION AND SELECTION PROCEDURE: Application Submission Application Review Department Interview Background Appointment Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application. Supplemental Information SPECIAL CONDITIONS Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. Work involves exposure to potential physical harm, hazardous chemicals, and infectious disease. There is frequent need to stand, sit, stoop, walk, and perform other similar actions during the course of the workday. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. CREDIT UNION membership is available to all City employees and provides access to low interest loans. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
Apr 11, 2024
Temporary
Description This is Part Time, Non Permanent position. Public Works - Utilities is seeking dependable and dedicated College Interns to assist in collecting water samples and performing testing throughout the drinking water distribution system. This position requires current enrollment in college level courses at an accredited college or university. Coursework in water utility science, biology, or chemistry is preferred. College transcripts/proof of enrollment must be provided prior to appointment. The Ideal Candidate possesses effective communication and cooperative interpersonal skills, the ability to work well in a busy office environment where attention to detail is important, the responsibility to work alone in the field, excellent customer service skills, and be available to work a minimum of 12 hours per week. Note: This recruitment may close at any time, once the hiring manager determines that enough qualified applications have been received. Temporary/part-time employment does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS retired annuitants. Examples of Essential Duties Assists supervisor and department staff members with a variety of support duties as assigned Collects various types of samples throughout the water distribution system Performs various types of water analysis such as chlorine residuals, general physicals, nitrification, and fluoride Performs computer data entry and records input Prepares computer chain of custodies and other reports Pick up and delivers samples, documents, materials, supplies, etc., as needed Performs related duties as assigned The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments a needed. Minimum Qualifications Knowledge of : Business English, spelling and grammar; modern office practices, procedures and equipment; personal computer operations; basic math principles; effective public relations/customer service principles, practices and techniques. Ability to : Utilize general office equipment such as telephone, fax, printers, copiers, and computers; learn and apply City policies, procedures, rules and regulations; conduct basic research; compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusions and make appropriate recommendations; maintain work effectiveness and meet deadlines with frequent changes in workload and the priority of assignments; understand and carry out oral and written instructions; communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; provide quality customer service. Education : High School Diploma (or GED) and current enrollment in college level courses (minimum of six (6) units per semester) at an accredited college or university. Coursework in water utility science, biology, or chemistry is preferred. Experience : General office, public contact, or government-related experience highly desirable. License: Possession of a valid Class C California Driver license and an acceptable driving record. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle. APPLICATION AND SELECTION PROCEDURE: Application Submission Application Review Department Interview Background Appointment Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application. Supplemental Information SPECIAL CONDITIONS Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. Work involves exposure to potential physical harm, hazardous chemicals, and infectious disease. There is frequent need to stand, sit, stoop, walk, and perform other similar actions during the course of the workday. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. CREDIT UNION membership is available to all City employees and provides access to low interest loans. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.