CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Mar 08, 2024
Full Time
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION DEADLINE EXTENDED TO THURSDAY, APRIL 18,2024 The City of Long Beach, Office of the City Manager has an immediate opening for a full-time, unclassified, at-will Media Relations Specialist (Program Specialist) to serve in the Office of Public Affairs and Communications. Under the direction of the Chief Public Affairs Officer, and in close connection with the Public Affairs Lead, the Media Relations Specialist will assist with proactive communications efforts, with an emphasis on external-facing programs, projects and initiatives that require media relations activities. The position is a hybrid schedule in which daily activities are generally conducted by telecommuting, however it is required that the Specialist be ready and able to work in person for media-related activities as well as other activities, such as, but not limited to press conferences, community events, site visits and some trainings and meetings. OFFICE OF THE CITY MANAGER The Office of the City Manager has approximately 60 full and part-time employees focusing on City Council support, executive management, public affairs, intergovernmental relations, special events and filming, cannabis oversight and equity, climate action and sustainability, and ethics, transparency and equity. The mission is to implement programs in accordance with City Council policies, and the City Charter and Municipal Code, while providing organizational leadership for effective delivery of services to the community. The Office of the City Manager manages a budget of $27.1 million. The Office of Public Affairs and Communications operates under the leadership of the City Manager. It includes a Chief Public Affairs Officer, Public Affairs Lead, Digital Communications Lead, Digital Communications Specialist, Strategic Communications Specialist and a Brand Specialist. The Office is now adding a Media Relations Specialist. The Office is responsible for: City strategic communications; communications policy, guidance and training; the City’s primary social media accounts; the City’s media relations program; the City’s brand and a number of other communications-related activities. The Office is also responsible for the general oversight of City communications, working directly with communications staff in various departments. The Chief Public Affairs Officer works directly with the City Manager and the Office works closely with the Office of the Mayor. EXAMPLES OF DUTIES THE IDEAL CANDIDATE The ideal candidate will have a great understanding of communications standards, including media relations best practices with a strong understanding of the Associated Press (AP) Stylebook. They must be able to keep up with new trends and practices related to news media and storytelling. The ideal candidate will have excellent interpersonal, written and verbal communication skills. They must be able to demonstrate creative thinking and problem-solving skills. They will lead with an equity mindset. The ideal candidate will have the ability to work independently and as part of a team, and both provide leadership and support. They must be able to work effectively with a wide variety of people, both internally and externally to the organization, while consistently be proactive, and exercising tact and good judgement The ideal candidate will be flexible, with the ability to pivot as needed based on changing priorities. They will be able to successfully manage multiple assignments in a dynamic and fast-paced environment. The candidate must have excellent organizational and administrative skills. EXAMPLES OF DUTIES Write and distribute press releases, public notices and media advisories for the Office of the City Manager Edit, coordinate and distribute press releases, public notices and media advisories from City departments Respond to media inquiries and/or coordinate with other departments and subject matter experts Assist with general media relations activities Assist with the editing and distribution of press alerts Assist with the writing and editing of city manager alerts and other internal communications Monitor news stories and run media coverage reports, as needed Develop a bi-weekly, internal news media roundup Assist with the coordination and implementation of media events and press conferences Update news media distribution lists on a regular basis Review news articles and coordinate necessary corrections Develop relationships with existing and new journalists Write talking points and develop run-of-shows for the Office of the City Manager Assist with the development and writing of media relations guidance documents and policies Provide guidance to City departments on media relations activities Assist in the training and development of departmental media relations staff Assist in the writing and development of external-facing publications Coordinate with external partners regarding programs and initiatives Assist in the development of digital communications, including websites, video and social media Coordinate with the graphic designer to develop copy for graphics, infographics, and design for digital and printed collateral REQUIREMENTS TO FILE MINIMUM REQUIREMENTS TO FILE Education: Graduation from an accredited college or university with a Bachelor’s Degree in Communications, Journalism, English, Creative Writing, Marketing or a closely related field (proof required*). Experience: Three (3) years of recent full-time professional experience in media relations or journalism Additional Requirments: Valid Motor Vehicle Operator License Willingness and ability to work evenings, nights, weekends and holidays as needed DESIRABLE QUALIFICATIONS Experience working in media relations for a government or public agency Bilingual skills (Spanish, Khmer or Tagalog) Proficient in the use of computers; including email, internet, and office productivity software (e.g. Microsoft SharePoint, Word, Outlook and PowerPoint) Proficiency in Associated Press (AP) Stylebook SUCCESSFUL CANDIDATE WILL POSSESS THE FOLLOWING: General understanding of video conferencing and meetings programs SELECTION PROCEDURE This recruitment will close at 11:59 p.m. on Thursday, April 18, 2024. T o be considered, applicants must submit a cover letter, resume, and proof of degree (qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 4/18/2024 11:59 PM Pacific
Mar 29, 2024
Full Time
DESCRIPTION DEADLINE EXTENDED TO THURSDAY, APRIL 18,2024 The City of Long Beach, Office of the City Manager has an immediate opening for a full-time, unclassified, at-will Media Relations Specialist (Program Specialist) to serve in the Office of Public Affairs and Communications. Under the direction of the Chief Public Affairs Officer, and in close connection with the Public Affairs Lead, the Media Relations Specialist will assist with proactive communications efforts, with an emphasis on external-facing programs, projects and initiatives that require media relations activities. The position is a hybrid schedule in which daily activities are generally conducted by telecommuting, however it is required that the Specialist be ready and able to work in person for media-related activities as well as other activities, such as, but not limited to press conferences, community events, site visits and some trainings and meetings. OFFICE OF THE CITY MANAGER The Office of the City Manager has approximately 60 full and part-time employees focusing on City Council support, executive management, public affairs, intergovernmental relations, special events and filming, cannabis oversight and equity, climate action and sustainability, and ethics, transparency and equity. The mission is to implement programs in accordance with City Council policies, and the City Charter and Municipal Code, while providing organizational leadership for effective delivery of services to the community. The Office of the City Manager manages a budget of $27.1 million. The Office of Public Affairs and Communications operates under the leadership of the City Manager. It includes a Chief Public Affairs Officer, Public Affairs Lead, Digital Communications Lead, Digital Communications Specialist, Strategic Communications Specialist and a Brand Specialist. The Office is now adding a Media Relations Specialist. The Office is responsible for: City strategic communications; communications policy, guidance and training; the City’s primary social media accounts; the City’s media relations program; the City’s brand and a number of other communications-related activities. The Office is also responsible for the general oversight of City communications, working directly with communications staff in various departments. The Chief Public Affairs Officer works directly with the City Manager and the Office works closely with the Office of the Mayor. EXAMPLES OF DUTIES THE IDEAL CANDIDATE The ideal candidate will have a great understanding of communications standards, including media relations best practices with a strong understanding of the Associated Press (AP) Stylebook. They must be able to keep up with new trends and practices related to news media and storytelling. The ideal candidate will have excellent interpersonal, written and verbal communication skills. They must be able to demonstrate creative thinking and problem-solving skills. They will lead with an equity mindset. The ideal candidate will have the ability to work independently and as part of a team, and both provide leadership and support. They must be able to work effectively with a wide variety of people, both internally and externally to the organization, while consistently be proactive, and exercising tact and good judgement The ideal candidate will be flexible, with the ability to pivot as needed based on changing priorities. They will be able to successfully manage multiple assignments in a dynamic and fast-paced environment. The candidate must have excellent organizational and administrative skills. EXAMPLES OF DUTIES Write and distribute press releases, public notices and media advisories for the Office of the City Manager Edit, coordinate and distribute press releases, public notices and media advisories from City departments Respond to media inquiries and/or coordinate with other departments and subject matter experts Assist with general media relations activities Assist with the editing and distribution of press alerts Assist with the writing and editing of city manager alerts and other internal communications Monitor news stories and run media coverage reports, as needed Develop a bi-weekly, internal news media roundup Assist with the coordination and implementation of media events and press conferences Update news media distribution lists on a regular basis Review news articles and coordinate necessary corrections Develop relationships with existing and new journalists Write talking points and develop run-of-shows for the Office of the City Manager Assist with the development and writing of media relations guidance documents and policies Provide guidance to City departments on media relations activities Assist in the training and development of departmental media relations staff Assist in the writing and development of external-facing publications Coordinate with external partners regarding programs and initiatives Assist in the development of digital communications, including websites, video and social media Coordinate with the graphic designer to develop copy for graphics, infographics, and design for digital and printed collateral REQUIREMENTS TO FILE MINIMUM REQUIREMENTS TO FILE Education: Graduation from an accredited college or university with a Bachelor’s Degree in Communications, Journalism, English, Creative Writing, Marketing or a closely related field (proof required*). Experience: Three (3) years of recent full-time professional experience in media relations or journalism Additional Requirments: Valid Motor Vehicle Operator License Willingness and ability to work evenings, nights, weekends and holidays as needed DESIRABLE QUALIFICATIONS Experience working in media relations for a government or public agency Bilingual skills (Spanish, Khmer or Tagalog) Proficient in the use of computers; including email, internet, and office productivity software (e.g. Microsoft SharePoint, Word, Outlook and PowerPoint) Proficiency in Associated Press (AP) Stylebook SUCCESSFUL CANDIDATE WILL POSSESS THE FOLLOWING: General understanding of video conferencing and meetings programs SELECTION PROCEDURE This recruitment will close at 11:59 p.m. on Thursday, April 18, 2024. T o be considered, applicants must submit a cover letter, resume, and proof of degree (qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 4/18/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Mar 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Who we are: To meet Austin City Council goals, Austin Energy Corporate Communications serves the community by sharing public information, managing utility social media accounts, leading emergency communications work, fulfilling creative team requests, managing educational outreach and promoting energy efficiency, energy conservation, customer assistance programs, renewable energy, electric vehicle infrastructure, green buildings, sustainability, safety information, outage education, customer care information and more to residential and business audiences. How this role fits into the department: This Public Information and Marketing Program Manager leads the in-house, award-winning marketing strategy team. This position lets the candidate’s leadership, communications and marketing account management skills shine! In this role, our team member applies their experience and skill to manage marketing communications projects as well as a team of marketing account managers who plan, implement and measure integrated marketing communications work to reach utility and City of Austin goals. This leader ensures brand consistency across the team, partners with the creative team, leads a variety of corporate marketing strategy initiatives, coaches team members, creates and manages organizational processes, authors content and is responsible for the full scope of supervisory responsibilities for the marketing strategy team. This team member also oversees, develops and tracks budget work. This position includes collaborating with other mid-level managers as well as executives across the organization to ensure operational goals are met via marketing support and strategies that focus on customer needs. The Public Information and Marketing Program Manager plays a key leadership role in the following areas: Leading, representing and advocating for a small team of marketing account managers as part of the Austin Energy Corporate Communications leadership team. Guiding team marketing activities, ensuring appropriate organizational and marketing best practice context while promoting collaboration and co-marketing opportunities. Monitoring responsible and strategic budget allocations/spending to protect public interests. Ensuring brand consistency in creative and content development for messaging in paid, earned and owned channels. Analyzing applicable industry and customer market research to help guide team activities and marketing strategies. Communicating with management and executives to keep them apprised of marketing work, metrics and milestones. Collaborating with team members across the organization to proactively identify and monitor communications priorities. Why you want this job: Do you like managing people and projects? Do people seek you out for marketing advice? Do you want new opportunities to innovate? Then you will like connecting with our marketing account managers, creative team, public information officers, community engagement staff and program teams who bring passion to their work and with a drive to help our community. The public service element of this work appeals to all team members as we demonstrate our care for Central Texans through our work each day and craft communications to meet their needs. While you will not manage social media accounts, create graphic design elements, run media relations, hold a camera to produce video content, you will get to apply your expertise in other ways. We need a team member with marketing leadership and budget management experience to direct, guide and participate in the communications work of our team. We would love to find someone who with experience balancing vision and details, who values process and brand adherence, who nurtures professional relationships to accomplish great work and who leads with strategy and thoughtfulness. Does this sound appealing to you? We hope so! We know the application is long - the City wants to be sure we carefully consider all applicants in our search for our new team member. Taking time to fill out the application helps all of us! Thank you for considering this amazing opportunity. We look forward to the possibility of meeting you. Emergency Operations: This position is part of the Corporate Communications staff rotation for support during departmental emergency operations which requires nights and weekend work when emergency conditions are met. The chosen candidate will need to complete applicable FEMA training for this work upon hire. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $35.04 - $44.67 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations. Job Close Date 04/23/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Management or leadership experience - Ability to develop, guide and nurture crucial skill sets within the marketing strategy team (such as project management, integrated marketing communications best practices, measuring marketing success, budget management, interpersonal collaboration and brand adherence). Integrated Marketing Communications - Experience in developing, leading, implementing and improving integrated marketing communications plans, initiatives and deliverables for B2C and B2B customers, including direct and traditional marketing, with an equity and inclusion lens. Advertising - Knowledge of advertising best practices including the use of market research in the development of advertising campaigns. Experience in multi-channel (digital, print, out-of-home, broadcast, etc.) media planning, buying, measurement and tracking against goals. Branding - Experience in the management of brand consistency for internal and outbound communications in paid, earned and owned channels and guiding that work in other team members. Budgeting - Experience developing, managing, tracking and guiding budgets. Experience in ensuring team consistency and timeliness in budget work. Analytics, Metrics and Market Research - Strong research and analytical experience in applying trend data and measuring media and marketing analytics. Knowledge of market segmentation and reporting on marketing campaign results. Experience leveraging audience demographics and psychographics to reach diverse audiences. Familiarity with Google Analytics as well as experience in analyzing and applying qualitative and quantitative data desired. Marketing project management - The ability to independently manage multiple marketing projects and priorities to implement adopted marketing strategies in a detailed, deadline-driven and changing environment. PMP -certification a plus. Includes giving professional presentations to executives. Experience developing both quick-turn and long-range marketing and communications plans, projects and strategies. Customer-focused writing and campaign development - Demonstrated ability to develop and author marketing campaign messaging and content as appropriate for multiple traditional and digital platforms, without the help of AI. Experience in writing customer-friendly, accessible messaging for a variety of channels based on research, marketing writing best practices and diversity lenses. Industry experience - Experience creating, managing and measuring marketing plan-based work for an energy provider or electric utility, or for an agency supporting energy or electric utility stakeholders. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Manages two major programs or one major program and one supervisor; or manages two supervisors. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in developing and improving integrated marketing communications plans that include research, strategy, tactics, media plan and metrics measurement to reach B2C and B2B customers in paid, earned and owned channels, using actual professional experiences that you have driven. (Open Ended Question) * Describe your experience leading, supervising and managing marketing teams. How many did you supervise and for how long? (Open Ended Question) * Describe your experience developing and managing budgets and related guidelines. (Open Ended Question) * Detail your experience with media buying and advertising planning/placement across multiple traditional, out-of-home, broadcast and digital channels. (Open Ended Question) * Describe your experience marketing energy or electric utility-related solutions or products to residential and/or commercial audiences in multiple communications channels. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Are you a communications expert within the public sector, ready to lead impactful messaging for a top-rated community? The City of Irvine, California's 13th largest city and one of the fastest-growing cities in the nation, is seeking a highly skilled and engaging leader to join the Communications & Engagement Department as the Manager of Public Communications. This pivotal role is instrumental in managing the City's communication strategy, leading and developing strategic communications activities that will positively brand the City and engage the community in key initiatives. Your expertise in public relations, media management, and community engagement, along with your strong commitment to public service, will be crucial in navigating the complexities of municipal government communications, ensuring that all efforts align with Irvine's values and community standards. This recruitment will establish an eligibility list that may fill positions at a lower level in the department. We encourage you to apply if you are interested in this position or similar in our organization. Your Impact Provide timely, transparent, and proactive information to the public; enhance the visibility of the City's strategic initiatives, key messages, and programs; establish and promote the City of Irvine brand; and enable meaningful community engagement in the public process. Manage internal and external communication strategies for key departmental initiatives, major citywide events, and highly visible projects, such as Great Park Development, Gateway Preserve, General Plan Update, and more. Frequently interact with the City Councilmembers, other City leadership, and staff from all departments, officials of other entities, media organizations, and the public. Manage the City's brand and identity, ensuring all communications reflect Irvine's values and community standards. Monitor and analyze the effectiveness of communication strategies and campaigns, making data-driven adjustments as necessary. Directly oversee the Public Information Officer and manage the media services team projects and deliverables. Serve as a hands-on manager who strategically manages the bigger picture and handles project tasks. Please see the Manager of Public Communications job description for more details. Best Fit Enjoy working in a fast-paced, dynamic environment and can quickly adapt to changes in direction or priorities. Outstanding interpersonal, verbal, and written communication. Experience managing multiple media platforms, including social media, print, radio, and television, and maintaining strong connections with local and regional media groups. Strong leadership and ability to lead, inspire, and mentor a team. Exceptional project management experience in leading high-profile and sensitive information. High level of energy and passion for the job, consistently seeking opportunities for the City of Irvine to increase its visibility and broadcast its image. Strong understanding of government relations and skilled at navigating its complexities. Minimum Qualifications Bachelor's degree in a communications related field. Six (6) years of advanced professional experience in communications, marketing, public relations, community outreach or a similar field, as well as strong strategic public relations skills, or any combination of education and experience that provides equivalent knowledge, skills and abilities. The City Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sports complexes, and master-planned communities. The City of Irvine Communications & Engagement Department plays a crucial role in maintaining an effective flow of information between the City government and its residents, businesses, and visitors. This department is responsible for ensuring that the public is well-informed about city policies, initiatives, events, programs, and services. It manages various channels of communication, including the City's website, Inside Irvine, social media platforms, press releases, digital media, video, and more, to disseminate important information to the community. Additionally, the department engages with the public through community outreach programs and public relations efforts, seeking to foster a sense of community and facilitate feedback and participation from the Irvine community. The department is also home to the City's International and Multicultural Affairs programs, Irvine Community Television, and Destination Irvine. The Process The selection process will include an examination and conducting a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or higher/lower classifications within the organization. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require accommodation. Closing Date/Time: 4/18/2024 5:00 PM Pacific
Apr 05, 2024
Full Time
Are you a communications expert within the public sector, ready to lead impactful messaging for a top-rated community? The City of Irvine, California's 13th largest city and one of the fastest-growing cities in the nation, is seeking a highly skilled and engaging leader to join the Communications & Engagement Department as the Manager of Public Communications. This pivotal role is instrumental in managing the City's communication strategy, leading and developing strategic communications activities that will positively brand the City and engage the community in key initiatives. Your expertise in public relations, media management, and community engagement, along with your strong commitment to public service, will be crucial in navigating the complexities of municipal government communications, ensuring that all efforts align with Irvine's values and community standards. This recruitment will establish an eligibility list that may fill positions at a lower level in the department. We encourage you to apply if you are interested in this position or similar in our organization. Your Impact Provide timely, transparent, and proactive information to the public; enhance the visibility of the City's strategic initiatives, key messages, and programs; establish and promote the City of Irvine brand; and enable meaningful community engagement in the public process. Manage internal and external communication strategies for key departmental initiatives, major citywide events, and highly visible projects, such as Great Park Development, Gateway Preserve, General Plan Update, and more. Frequently interact with the City Councilmembers, other City leadership, and staff from all departments, officials of other entities, media organizations, and the public. Manage the City's brand and identity, ensuring all communications reflect Irvine's values and community standards. Monitor and analyze the effectiveness of communication strategies and campaigns, making data-driven adjustments as necessary. Directly oversee the Public Information Officer and manage the media services team projects and deliverables. Serve as a hands-on manager who strategically manages the bigger picture and handles project tasks. Please see the Manager of Public Communications job description for more details. Best Fit Enjoy working in a fast-paced, dynamic environment and can quickly adapt to changes in direction or priorities. Outstanding interpersonal, verbal, and written communication. Experience managing multiple media platforms, including social media, print, radio, and television, and maintaining strong connections with local and regional media groups. Strong leadership and ability to lead, inspire, and mentor a team. Exceptional project management experience in leading high-profile and sensitive information. High level of energy and passion for the job, consistently seeking opportunities for the City of Irvine to increase its visibility and broadcast its image. Strong understanding of government relations and skilled at navigating its complexities. Minimum Qualifications Bachelor's degree in a communications related field. Six (6) years of advanced professional experience in communications, marketing, public relations, community outreach or a similar field, as well as strong strategic public relations skills, or any combination of education and experience that provides equivalent knowledge, skills and abilities. The City Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine features an array of entertainment and recreational opportunities including exceptional parks, open space preservations, sports complexes, and master-planned communities. The City of Irvine Communications & Engagement Department plays a crucial role in maintaining an effective flow of information between the City government and its residents, businesses, and visitors. This department is responsible for ensuring that the public is well-informed about city policies, initiatives, events, programs, and services. It manages various channels of communication, including the City's website, Inside Irvine, social media platforms, press releases, digital media, video, and more, to disseminate important information to the community. Additionally, the department engages with the public through community outreach programs and public relations efforts, seeking to foster a sense of community and facilitate feedback and participation from the Irvine community. The department is also home to the City's International and Multicultural Affairs programs, Irvine Community Television, and Destination Irvine. The Process The selection process will include an examination and conducting a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or higher/lower classifications within the organization. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require accommodation. Closing Date/Time: 4/18/2024 5:00 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Media Production Specialist Job Category: CSEA Job Opening Date: January 24, 2024 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Marketing and Creative Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 months Salary: Starting at $7,079 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 136 Initial Screening Date: February 14, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are notintended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from an appropriate level supervisor or manager, is responsible for a wide variety of technical activities involved in the production, broadcast and streaming of programs; coordinates and participates in pre-production, production, and post-production activities; works collaboratively with faculty, students, and outside community organizations providing expertise in studio and field productions; programs the college's media outlets as assigned; writes, produces, and directs programming for a variety of formats; creates digital images for inclusion in the college's bulletin board service on the cable channel; interfaces with Board Members, the Chancellor, College President, faculty members, support staff, outside agencies, and members of the community as appropriate to assignment; installs, maintains and operates all related equipment; researches innovations in technology and advises on equipment needs to remain current; meets with the faculty and staff to clarify needs and determine technical equipment, support personnel as related to assignment, and applicable timetables; assists and coordinates with faculty, staff and students as related to all productions, activities, and events in a classroom or studio setting; provides direct instructional assistance and support to faculty in a classroom setting and supervises students under the direction of the faculty; performs a variety of technical tasks relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is a technical expert level that demonstrates a high level of initiative and expertise in studio and field productions. Employees in this class work independently and/or collaboratively with faculty, students, and outside organizations to produce, write, and direct media programming as assigned. As a technical expert, employees assist faculty in developing programs for classroom use with current delivery methods. Employees may serve as a lead worker on assigned projects and are required to be fully trained in all procedures related to assigned area of responsibility. Individuals may have specific assignments within the broad field of media production but are expected to acquire knowledge over time to assist others within this classification in order to meet changing workload demands. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Oversee and coordinate with assigned staff and students the production, direction, streaming, and broadcasting of meetings and programs including, but not limited to, news shows, talk shows, travel shows, magazine format shows, educational shows, sports events, and others; as necessary and appropriate to assignment, provide lead direction. Plan, organize, and review the work of students and assigned staff; ensure that deadlines are met, and the products meet client needs; review technical quality of programs and make recommendations for improvements; ensure program content is in compliance with established regulations and licensee standards. Train and provide work direction to assigned staff, students, and student workers regarding the operation of video and audio equipment and software used to produce radio and television programs in a classroom setting under the direction of an instructor. Assist in recommending goals and objectives and develop policies and procedures for media production; develop, prepare, and monitor budgets; research new and emerging technological advancements and recommend purchases in accordance with established policies and budget constraints. Advise faculty, students, and administrative staff on available media production services and equipment capabilities; assist in developing programs and projects that meet their needs, goals, and objectives. Direct broadcasting of telecourses and informational materials aired on the cable channel and radio station with assistance from assigned staff and students; respond to questions and troubleshoot problems and malfunctions; coordinate media production requests with students, staff, and departments. Perform and direct live video/web streaming production of sports events in a stadium, gymnasium, or other setting. Direct and participate with students and assigned staff during studio and field productions and requested media products; produce, write, and direct audio and video for distribution via cable or internet; oversee personnel and subjects involved in productions; respond to questions from clients; meet with the faculty and staff to clarify needs and determine technical equipment, support personnel as related to student involvement, and timetables necessary to student films; assist and coordinate with faculty and students as related to all productions, activities, and events in a classroom setting; provide direct instructional assistance and support to faculty in a classroom setting and supervise students under the direction of the faculty. Participate with college and district faculty and staff in the creation of pages and/or digital still images for placement on the cable channel as assigned. Develop program schedule for the college's media outlets as assigned; input schedule into respective playback systems; transcode and encode programs into digital formats appropriate for distribution outlets, including cable channel, radio stations, video-on-demand servers, and websites; ensure timely airing of all instructional programs for students. As assigned, ensure that videos produced are closed-captioned. Participate with staff in the installation, operation and maintenance of a variety of equipment, computers, and applications including microphones, recording and playback hardware and software, cameras, monitors, control units, editors, lighting and other equipment; demonstrate proper use and operation of equipment; evaluate and recommend major equipment and software purchases, repair and replacement; provide direct instructional assistance and support to the students under the direction of the faculty. Accompany students on field assignments and operate camera during news reporting; assist in other field productions as necessary; provide direct instructional assistance and support to the students under the direction of the faculty. Maintain accurate inventory of media equipment; schedule equipment use; record loaned and borrowed equipment; ensure proper condition upon return; maintain inventory records. Assist in purchasing equipment and supplies as assigned; research products; create requisitions; coordinate purchases with other divisions including purchasing, accounting, and warehouse; work with vendors in the acquisition of equipment, computer hardware and software. Attend and participate in professional group meetings; review publications, journals and literature to stay abreast of changing communication technologies and philosophies related to assigned area of responsibility. Interact with Board Members, the Chancellor, the College President, faculty members, support staff, outside agencies, and members of the community as appropriate to assignment; respond to questions and inquiries; provide information within the area of assignment; resolve complaints in an efficient and timely manner. Coordinate the receiving and/or delivery of broadcast programs to and from other entities. Maintain and update college media outlet schedules, websites, and other publications, as necessary. Assist faculty in the instructional program including creation of class schedules with room use and equipment requirements are taken into consideration. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to the area of assignment. Communications and media technologies, including the various systems and procedures related to television and radio broadcasting and streaming. Professional media and communications standards. Principles and practices of electronic journalism production. Principles and practices of broadcasting, streaming, and media production and programming. Methods, techniques, and equipment used in the production of television and radio programming. Principles of directing live audio and video productions. Principles of the creation and manipulation of two- and three-dimensional images. Operational characteristics of audio and video equipment used in the area of assignment. Computers and specialized media software applications and related concepts. Principles and practices used in troubleshooting various hardware and software application problems. Methods and techniques of providing training to faculty and staff on software applications. Budget preparation and monitoring. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Generating reports from systems and databases. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary, including hyphenation and proofreaders' marks. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to : Research, write, produce and direct a variety of radio and television programs. Organize and coordinate broadcasting and streaming activities and ensure optimum use of equipment and facilities. Operate a variety of equipment and computer hardware and software involved in media programming, production, and distribution. Edit programming using digital editing software. Create and manipulate two- and three-dimensional images. Create high quality DVDs including the use of chapters. Train and provide work direction to other staff and students. Assign and review the work of assigned production and technical staff and students. Analyze, troubleshoot and apply problem-solving skills to technical problems. Respond to critical broadcast problems after normal working hours. Perform a variety of duties and activities in support of the assigned area; prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; maintain accurate filing, record keeping, and tracking systems; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; apply excellent organization skills and attention to detail; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the departmental website, as required. Compile data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, research discrepancies and record information. Maintain detailed records related to assigned area. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from others; effectively present information in person or on the telephone; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned lower-level, temporary, and student staff. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in communications, broadcasting or a related field. Experience : Three years of increasingly responsible audio and video program development and equipment operation experience that involves the use of current technology. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed in indoor and outdoor environments; travel from site to site; work at heights on scaffolding and ladders; exposure to noise, dust, radiant and electrical energy and all types of weather and temperature conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; At least minimal environmental controls to assure health and comfort. Positions may be required to work evenings and weekends. Physical : Primary functions require sufficient physical ability and mobility to work in indoor and outdoor environments; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 07, 2024
Full Time
Title: Media Production Specialist Job Category: CSEA Job Opening Date: January 24, 2024 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Marketing and Creative Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 months Salary: Starting at $7,079 per month Required Documents: Resume and Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 136 Initial Screening Date: February 14, 2024 Required Documents: Resume and Cover Letter Applications missing the required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are notintended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from an appropriate level supervisor or manager, is responsible for a wide variety of technical activities involved in the production, broadcast and streaming of programs; coordinates and participates in pre-production, production, and post-production activities; works collaboratively with faculty, students, and outside community organizations providing expertise in studio and field productions; programs the college's media outlets as assigned; writes, produces, and directs programming for a variety of formats; creates digital images for inclusion in the college's bulletin board service on the cable channel; interfaces with Board Members, the Chancellor, College President, faculty members, support staff, outside agencies, and members of the community as appropriate to assignment; installs, maintains and operates all related equipment; researches innovations in technology and advises on equipment needs to remain current; meets with the faculty and staff to clarify needs and determine technical equipment, support personnel as related to assignment, and applicable timetables; assists and coordinates with faculty, staff and students as related to all productions, activities, and events in a classroom or studio setting; provides direct instructional assistance and support to faculty in a classroom setting and supervises students under the direction of the faculty; performs a variety of technical tasks relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is a technical expert level that demonstrates a high level of initiative and expertise in studio and field productions. Employees in this class work independently and/or collaboratively with faculty, students, and outside organizations to produce, write, and direct media programming as assigned. As a technical expert, employees assist faculty in developing programs for classroom use with current delivery methods. Employees may serve as a lead worker on assigned projects and are required to be fully trained in all procedures related to assigned area of responsibility. Individuals may have specific assignments within the broad field of media production but are expected to acquire knowledge over time to assist others within this classification in order to meet changing workload demands. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Oversee and coordinate with assigned staff and students the production, direction, streaming, and broadcasting of meetings and programs including, but not limited to, news shows, talk shows, travel shows, magazine format shows, educational shows, sports events, and others; as necessary and appropriate to assignment, provide lead direction. Plan, organize, and review the work of students and assigned staff; ensure that deadlines are met, and the products meet client needs; review technical quality of programs and make recommendations for improvements; ensure program content is in compliance with established regulations and licensee standards. Train and provide work direction to assigned staff, students, and student workers regarding the operation of video and audio equipment and software used to produce radio and television programs in a classroom setting under the direction of an instructor. Assist in recommending goals and objectives and develop policies and procedures for media production; develop, prepare, and monitor budgets; research new and emerging technological advancements and recommend purchases in accordance with established policies and budget constraints. Advise faculty, students, and administrative staff on available media production services and equipment capabilities; assist in developing programs and projects that meet their needs, goals, and objectives. Direct broadcasting of telecourses and informational materials aired on the cable channel and radio station with assistance from assigned staff and students; respond to questions and troubleshoot problems and malfunctions; coordinate media production requests with students, staff, and departments. Perform and direct live video/web streaming production of sports events in a stadium, gymnasium, or other setting. Direct and participate with students and assigned staff during studio and field productions and requested media products; produce, write, and direct audio and video for distribution via cable or internet; oversee personnel and subjects involved in productions; respond to questions from clients; meet with the faculty and staff to clarify needs and determine technical equipment, support personnel as related to student involvement, and timetables necessary to student films; assist and coordinate with faculty and students as related to all productions, activities, and events in a classroom setting; provide direct instructional assistance and support to faculty in a classroom setting and supervise students under the direction of the faculty. Participate with college and district faculty and staff in the creation of pages and/or digital still images for placement on the cable channel as assigned. Develop program schedule for the college's media outlets as assigned; input schedule into respective playback systems; transcode and encode programs into digital formats appropriate for distribution outlets, including cable channel, radio stations, video-on-demand servers, and websites; ensure timely airing of all instructional programs for students. As assigned, ensure that videos produced are closed-captioned. Participate with staff in the installation, operation and maintenance of a variety of equipment, computers, and applications including microphones, recording and playback hardware and software, cameras, monitors, control units, editors, lighting and other equipment; demonstrate proper use and operation of equipment; evaluate and recommend major equipment and software purchases, repair and replacement; provide direct instructional assistance and support to the students under the direction of the faculty. Accompany students on field assignments and operate camera during news reporting; assist in other field productions as necessary; provide direct instructional assistance and support to the students under the direction of the faculty. Maintain accurate inventory of media equipment; schedule equipment use; record loaned and borrowed equipment; ensure proper condition upon return; maintain inventory records. Assist in purchasing equipment and supplies as assigned; research products; create requisitions; coordinate purchases with other divisions including purchasing, accounting, and warehouse; work with vendors in the acquisition of equipment, computer hardware and software. Attend and participate in professional group meetings; review publications, journals and literature to stay abreast of changing communication technologies and philosophies related to assigned area of responsibility. Interact with Board Members, the Chancellor, the College President, faculty members, support staff, outside agencies, and members of the community as appropriate to assignment; respond to questions and inquiries; provide information within the area of assignment; resolve complaints in an efficient and timely manner. Coordinate the receiving and/or delivery of broadcast programs to and from other entities. Maintain and update college media outlet schedules, websites, and other publications, as necessary. Assist faculty in the instructional program including creation of class schedules with room use and equipment requirements are taken into consideration. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to the area of assignment. Communications and media technologies, including the various systems and procedures related to television and radio broadcasting and streaming. Professional media and communications standards. Principles and practices of electronic journalism production. Principles and practices of broadcasting, streaming, and media production and programming. Methods, techniques, and equipment used in the production of television and radio programming. Principles of directing live audio and video productions. Principles of the creation and manipulation of two- and three-dimensional images. Operational characteristics of audio and video equipment used in the area of assignment. Computers and specialized media software applications and related concepts. Principles and practices used in troubleshooting various hardware and software application problems. Methods and techniques of providing training to faculty and staff on software applications. Budget preparation and monitoring. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of business letter writing and report preparation. Generating reports from systems and databases. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary, including hyphenation and proofreaders' marks. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to : Research, write, produce and direct a variety of radio and television programs. Organize and coordinate broadcasting and streaming activities and ensure optimum use of equipment and facilities. Operate a variety of equipment and computer hardware and software involved in media programming, production, and distribution. Edit programming using digital editing software. Create and manipulate two- and three-dimensional images. Create high quality DVDs including the use of chapters. Train and provide work direction to other staff and students. Assign and review the work of assigned production and technical staff and students. Analyze, troubleshoot and apply problem-solving skills to technical problems. Respond to critical broadcast problems after normal working hours. Perform a variety of duties and activities in support of the assigned area; prepare, generate, and proofread a variety of documents, forms, reports, and other written materials; disseminate information as appropriate; maintain accurate filing, record keeping, and tracking systems; utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; apply excellent organization skills and attention to detail; effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems; participate in updating the departmental website, as required. Compile data for various records; maintain accurate and up-to-date files and records for assigned program; develop and monitor various logs, accounts, and files for current and accurate information; verify accuracy of information, research discrepancies and record information. Maintain detailed records related to assigned area. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from others; effectively present information in person or on the telephone; provide excellent customer service. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned lower-level, temporary, and student staff. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work occasional evening/weekend shifts, as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; learn new state and federal laws, rules, and regulations pertaining to area of assignment; participate in the development of new/revised procedures to accommodate changes; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in communications, broadcasting or a related field. Experience : Three years of increasingly responsible audio and video program development and equipment operation experience that involves the use of current technology. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed in indoor and outdoor environments; travel from site to site; work at heights on scaffolding and ladders; exposure to noise, dust, radiant and electrical energy and all types of weather and temperature conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; At least minimal environmental controls to assure health and comfort. Positions may be required to work evenings and weekends. Physical : Primary functions require sufficient physical ability and mobility to work in indoor and outdoor environments; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction. Hearing : Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. If selected to fill the role, in Red Feather, Wellington, or Estes Park, Digital Navigator will receive a $500 bonus upon successful completion of 24 weeks of service. PLEASE UPLOAD A RESUME, COVER LETTER & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION Preferred that the Navigator live within 25 mile radius of the host site. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 36-40 hours Total Expected Hours: 1700 hours of service BENEFITS: Up to a $1,833.33 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $6,895 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket, travel expenses, meals, and lodging for digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. CorpsNetwork - Health Coverage - https://corpsnetwork.org/health-insurance/monthly premium paid for. Childcare benefit provided - www.americorpschildcare.com. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Apr 11, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. If selected to fill the role, in Red Feather, Wellington, or Estes Park, Digital Navigator will receive a $500 bonus upon successful completion of 24 weeks of service. PLEASE UPLOAD A RESUME, COVER LETTER & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION Preferred that the Navigator live within 25 mile radius of the host site. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 36-40 hours Total Expected Hours: 1700 hours of service BENEFITS: Up to a $1,833.33 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $6,895 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket, travel expenses, meals, and lodging for digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. CorpsNetwork - Health Coverage - https://corpsnetwork.org/health-insurance/monthly premium paid for. Childcare benefit provided - www.americorpschildcare.com. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. PLEASE UPLOAD A RESUME, COVER LETTER. & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Mar 07, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. PLEASE UPLOAD A RESUME, COVER LETTER. & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Position Information The M&O Coordinator is responsible for coordinating and maintaining a safety, training and compliance program, in accordance with state regulations, the Occupational Safety and Health Act, and the Washington Industrial Safety and Health Act, for the Department of Public Works, Road Maintenance or Sewer, Stormwater and Solid Waste ("Utilities") division. Duties include performing varied and responsible technical field and office work, including identifying training needs, researching applicable training standards and regulations, developing and implementing training programs, scheduling and performing employee training, issuing employee training certifications, and tracking employee training. The M&O Coordinator is expected to exercise initiative and judgment in independently carrying out assignments according to established standards, policies and procedures. Work is reviewed and evaluated in progress and upon completion for timeliness, thoroughness, adherence to standards and codes, and overall quality. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Four years of experience planning and implementing training and/or safety programs; OR Four years of progressively responsible experience planning a in road construction and maintenance activities to include two years of experience planning and implementing training and/or safety programs; OR Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work. Please note: Two years of college level training in education, business administration, industrial hygiene, occupational safety, communications or closely related field may substitute for up two years of required experience. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Pass a medical evaluation that includes a physical and audiometric testing Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Within twelve months of employment the successful candidate must: Washington State Industrial First Aid certification Washington State Traffic Flagging Certification and obtain certification as a Flagger Instructor Erosion and Sediment Control certification and become a Construction Erosion Control Lead Trainer (Utilities) Become certified as a Forklift Operator (Utilities) Become certified on Confined Space Entry Trainer (Utilities) Certified Chain Inspector (Rigging Gear) Trainer Required Knowledge, Skills and Abilities Knowledge of: Means and methods of developing and conducting effective educational or training presentations. Principles and practices of employee and public safety and health, including safety and health education and training, accident and incident investigation, record keeping, and safety committee operation. Computerized database, spreadsheet, graphics and word processing applications. Road Maintenance division specific materials, tools, equipment and processes. Federal, state and local safety laws, rules, regulations, safety devices, and protective equipment. Skills and/or Ability to: Appear for scheduled work and complete assigned tasks within a reasonable period of time. Schedule and prioritize workflow to complete tasks and meet deadlines. Work independently without regular direction, and troubleshoot problems in assigned area of responsibility. Establish and maintain effective working relationships with others using tact, courtesy and good judgment. Maintain a professional demeanor under heavy workload and stressful situations. Maintain confidentiality and adhere to policy and procedures of the department. To interpreting safety policies, rules and regulations. To resolve a variety of safety and health problems. To plan, implement employee training and safety programs. To establish and maintain effective working relationships with employees, Departments, the general public and other governmental agencies. To understand and follow written and verbal instructions. To communicate effectively verbally and in writing to audiences of various social, cultural, ethnic, educational and economic backgrounds. To effectively coordinate, perform and complete multiple duties and assignments concurrently and in a timely manner. To establish and maintain a variety of recordkeeping tasks quickly and accurately. To compile, prepare and tabulate statistical data, reports, statements and summaries. Physically perform assigned duties and essential functions of the position: Work is primarily performed in both the office and field Sitting (when driving or in office) or standing for long periods of time. Bending, reaching, handling and grasping various items such as: documents, materials, manuals, regulations, hand tools, shovels debris. Walking, balancing over rough, uneven or undeveloped terrain. Visual acuity sufficient to drive, view computer data, read written materials and road signs, see detail of maps, gauges and discriminate color. Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately when conveying or receiving information or instruction. Exertion of force of 50 pounds occasionally and/or 35 pounds frequently to lift/carry/move objects, files, and other materials. Exposed to unfavorable working conditions such as in inclement weather. Exposed to heavy traffic conditions and vehicle exhaust fumes. Subject to call-out during non-working hours. To climb ladders, climb into large construction vehicles and equipment, enter confined space, to work around traffic, loud noises. Work various shifts, weekends, holidays and overtime as required, including on-call duty. Report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an "Essential Employee" under the Public Works Inclement Weather/Emergency Response policy. ILLUSTRATIVE EXAMPLE OF DUTIES Develop, coordinate and/or conduct training, or secure outside training, for Road Maintenance staff in a variety of subjects/topics, including but not limited to monthly shop safety meetings, quarterly Department safety committee meetings, Certified Erosion & Sediment Control Lead (CESCL) and CESCL trainer requirements and Best Management Practices (BMP’s) as defined by the Department of Ecology, best practices as defined by the Regional Road Maintenance Program (RRMP), Mine Safety and Health Administration (MSHA) regulations, Department of Natural Resources regulations, Traffic Control and Flagger certifications, Personal Protective Equipment, Commercial Driver Licenses (CDL), safe tool, equipment and vehicle operation, Daily equipment safety/condition inspections, Safety Data Sheets (SDS), etc. Appropriately track all employee training. Utilities Division will also include: Hazardous Waste Operations and Emergency Response ( HAZWOPER) requirements, trenching and confined spa ce, el ectrical safety, hoist and crane operations. Research current safety rules and regulations. Attend required and pertinent training classes and seminars to maintain current knowledge of federal, state and County policies, procedures, rules and regulations. Work closely with the Risk Manager to ensure compliance with the most current Labor and Industries rules and regulations. Develop new training curriculum, including graphs, charts, videos, and other multi-media. Investigate and report on all equipment accidents and incidents. Complete all required documentation and report to Department administration, Risk Management division, Department of Labor and Industries, and other applicable agencies. Perform periodic and routine inspections for safety compliance, including facility conditions, equipment condition and safe operation, proper work zone safety compliance, proper traffic control signage, proper employee safety, including PPE usage and lifting gear inspections. Appropriately track and report all safety/complaince . Develop and a dminister a f ire e xtinguisher i nspection p rogram, h oist and c rane i nspection p rogram , confined space procedures, electrical safety procedures , hauling safety procedures in accordance with WSDOT requirements , forklift operations, herbicide applications, s tormwater site SWPPPs , IDDE training program, and equipment replacement schedule. Other Job Functions: Perform other division or department related work, as assigned. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as non-exempt and is eligible to earn overtime under the Fair Labor Standards Act (FLSA) This position is covered under a collective bargaining agreement with Council ( Collective Bargaining Agreements and the Kitsap County Personnel Manual ( Personnel Manual ) Membership in the union is optional. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This posting maybe used to fill future openings. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 10 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under Council collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
Mar 12, 2024
Full Time
OVERVIEW Position Information The M&O Coordinator is responsible for coordinating and maintaining a safety, training and compliance program, in accordance with state regulations, the Occupational Safety and Health Act, and the Washington Industrial Safety and Health Act, for the Department of Public Works, Road Maintenance or Sewer, Stormwater and Solid Waste ("Utilities") division. Duties include performing varied and responsible technical field and office work, including identifying training needs, researching applicable training standards and regulations, developing and implementing training programs, scheduling and performing employee training, issuing employee training certifications, and tracking employee training. The M&O Coordinator is expected to exercise initiative and judgment in independently carrying out assignments according to established standards, policies and procedures. Work is reviewed and evaluated in progress and upon completion for timeliness, thoroughness, adherence to standards and codes, and overall quality. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Four years of experience planning and implementing training and/or safety programs; OR Four years of progressively responsible experience planning a in road construction and maintenance activities to include two years of experience planning and implementing training and/or safety programs; OR Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work. Please note: Two years of college level training in education, business administration, industrial hygiene, occupational safety, communications or closely related field may substitute for up two years of required experience. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Pass a medical evaluation that includes a physical and audiometric testing Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Within twelve months of employment the successful candidate must: Washington State Industrial First Aid certification Washington State Traffic Flagging Certification and obtain certification as a Flagger Instructor Erosion and Sediment Control certification and become a Construction Erosion Control Lead Trainer (Utilities) Become certified as a Forklift Operator (Utilities) Become certified on Confined Space Entry Trainer (Utilities) Certified Chain Inspector (Rigging Gear) Trainer Required Knowledge, Skills and Abilities Knowledge of: Means and methods of developing and conducting effective educational or training presentations. Principles and practices of employee and public safety and health, including safety and health education and training, accident and incident investigation, record keeping, and safety committee operation. Computerized database, spreadsheet, graphics and word processing applications. Road Maintenance division specific materials, tools, equipment and processes. Federal, state and local safety laws, rules, regulations, safety devices, and protective equipment. Skills and/or Ability to: Appear for scheduled work and complete assigned tasks within a reasonable period of time. Schedule and prioritize workflow to complete tasks and meet deadlines. Work independently without regular direction, and troubleshoot problems in assigned area of responsibility. Establish and maintain effective working relationships with others using tact, courtesy and good judgment. Maintain a professional demeanor under heavy workload and stressful situations. Maintain confidentiality and adhere to policy and procedures of the department. To interpreting safety policies, rules and regulations. To resolve a variety of safety and health problems. To plan, implement employee training and safety programs. To establish and maintain effective working relationships with employees, Departments, the general public and other governmental agencies. To understand and follow written and verbal instructions. To communicate effectively verbally and in writing to audiences of various social, cultural, ethnic, educational and economic backgrounds. To effectively coordinate, perform and complete multiple duties and assignments concurrently and in a timely manner. To establish and maintain a variety of recordkeeping tasks quickly and accurately. To compile, prepare and tabulate statistical data, reports, statements and summaries. Physically perform assigned duties and essential functions of the position: Work is primarily performed in both the office and field Sitting (when driving or in office) or standing for long periods of time. Bending, reaching, handling and grasping various items such as: documents, materials, manuals, regulations, hand tools, shovels debris. Walking, balancing over rough, uneven or undeveloped terrain. Visual acuity sufficient to drive, view computer data, read written materials and road signs, see detail of maps, gauges and discriminate color. Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately when conveying or receiving information or instruction. Exertion of force of 50 pounds occasionally and/or 35 pounds frequently to lift/carry/move objects, files, and other materials. Exposed to unfavorable working conditions such as in inclement weather. Exposed to heavy traffic conditions and vehicle exhaust fumes. Subject to call-out during non-working hours. To climb ladders, climb into large construction vehicles and equipment, enter confined space, to work around traffic, loud noises. Work various shifts, weekends, holidays and overtime as required, including on-call duty. Report for duty on time and remain at work until the end of their scheduled shift even if an inclement weather event or emergency is declared as an "Essential Employee" under the Public Works Inclement Weather/Emergency Response policy. ILLUSTRATIVE EXAMPLE OF DUTIES Develop, coordinate and/or conduct training, or secure outside training, for Road Maintenance staff in a variety of subjects/topics, including but not limited to monthly shop safety meetings, quarterly Department safety committee meetings, Certified Erosion & Sediment Control Lead (CESCL) and CESCL trainer requirements and Best Management Practices (BMP’s) as defined by the Department of Ecology, best practices as defined by the Regional Road Maintenance Program (RRMP), Mine Safety and Health Administration (MSHA) regulations, Department of Natural Resources regulations, Traffic Control and Flagger certifications, Personal Protective Equipment, Commercial Driver Licenses (CDL), safe tool, equipment and vehicle operation, Daily equipment safety/condition inspections, Safety Data Sheets (SDS), etc. Appropriately track all employee training. Utilities Division will also include: Hazardous Waste Operations and Emergency Response ( HAZWOPER) requirements, trenching and confined spa ce, el ectrical safety, hoist and crane operations. Research current safety rules and regulations. Attend required and pertinent training classes and seminars to maintain current knowledge of federal, state and County policies, procedures, rules and regulations. Work closely with the Risk Manager to ensure compliance with the most current Labor and Industries rules and regulations. Develop new training curriculum, including graphs, charts, videos, and other multi-media. Investigate and report on all equipment accidents and incidents. Complete all required documentation and report to Department administration, Risk Management division, Department of Labor and Industries, and other applicable agencies. Perform periodic and routine inspections for safety compliance, including facility conditions, equipment condition and safe operation, proper work zone safety compliance, proper traffic control signage, proper employee safety, including PPE usage and lifting gear inspections. Appropriately track and report all safety/complaince . Develop and a dminister a f ire e xtinguisher i nspection p rogram, h oist and c rane i nspection p rogram , confined space procedures, electrical safety procedures , hauling safety procedures in accordance with WSDOT requirements , forklift operations, herbicide applications, s tormwater site SWPPPs , IDDE training program, and equipment replacement schedule. Other Job Functions: Perform other division or department related work, as assigned. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as non-exempt and is eligible to earn overtime under the Fair Labor Standards Act (FLSA) This position is covered under a collective bargaining agreement with Council ( Collective Bargaining Agreements and the Kitsap County Personnel Manual ( Personnel Manual ) Membership in the union is optional. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This posting maybe used to fill future openings. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 10 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under Council collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Graphic Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Strategic Marketing & Communications Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,667 - $6,250 Per Month ($68,004 - $75,000 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Creative Services, the Graphic Designer will create visually effective web and print communications and electronic newsletters, electronic invitations, website banners, elements of web pages, report covers and reports, brochures, booklets, flyers, posters, logomarks, postcards, printed invitations, certificates, promotional items, conference materials, advertisements, branded social media graphics, and presentations using a variety of software. Position Information Print and Digital Design Under supervision, participate in a broad range of projects; may independently perform duties with limited/defined scope. Develop a variety of communication pieces for both print and digital media. Perform basic graphic design with limited scope/complexity. Compile illustrations, photos, and pictures for graphic design assignments. Work with vendors and print shops to evaluate quality and process, obtain quotes, and select a vendor/printer. Develop and maintain knowledge of industry standards, trends, and state-of-the-art technology to provide and enhance services. Use of Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS). Support creation of digital advertising and User Experience (UX). Development and creation of Google and social media ads. UX Website Functionality and Aesthetics Responsible for print and production duties Use job-required software applications (including Adobe Creative Suite) and mediums to develop and design materials according to defined requirements. Digital Asset and Project Management Working as a team member with Creative Services group on assigned projects; contribute and assist in digital asset management system and project management system. Identifies needs in Strategic Marketing and Communications photo collection on an ongoing basis and adding to assignment list for digital design specialist/freelancers to shoot; providing art direction on photo shoots and manage photographers. Organization and archiving of design-related electronic and hard copy files per established protocol. Other Duties as assigned Minimum Qualifications Entry to the first level within this classification requires foundation knowledge in the principles and techniques of artistic and graphic design as well as demonstrated design and artistic skills. This knowledge and skill normally are obtained through a college degree in graphic design, fine arts, or a related field or through technical experience and/or relevant coursework. In addition, strong communication skills and the ability to use and maintain currency with applicable computer software packages and systems are essential to entering this classification. Preferred Qualifications Bachelor's degree in related field and five years of relevant experience or equivalent combination of education and relevant experience. Ability to identify and solve basic design problems. Experience in creating graphic designs. Ability to translate established design concepts/themes into finished pieces. Demonstrated understanding of job-required software applications and mediums. Strong organizational and communication (both written and verbal) skills. Highly motivated, who has the ability to work in a fast-paced, deadline-oriented office. Demonstrated understanding of current industry standards, trends, and technical knowledge. Ability to work effectively with others as part of a team. Portfolio of current graphic design work Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Demonstrated ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently to meet deadlines. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the University community at large. Familiarity with content management systems Strong proofreading and copy-editing skills Higher education experience Experience with digital asset management and project management systems. Environmental/Physical/Special Constantly perform desk-based computer tasks. Frequently stand/walk, grasp lightly/fine manipulation. Occasionally sit, twist/bend/stoop/squat. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Working Title Graphic Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Strategic Marketing & Communications Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,667 - $6,250 Per Month ($68,004 - $75,000 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Creative Services, the Graphic Designer will create visually effective web and print communications and electronic newsletters, electronic invitations, website banners, elements of web pages, report covers and reports, brochures, booklets, flyers, posters, logomarks, postcards, printed invitations, certificates, promotional items, conference materials, advertisements, branded social media graphics, and presentations using a variety of software. Position Information Print and Digital Design Under supervision, participate in a broad range of projects; may independently perform duties with limited/defined scope. Develop a variety of communication pieces for both print and digital media. Perform basic graphic design with limited scope/complexity. Compile illustrations, photos, and pictures for graphic design assignments. Work with vendors and print shops to evaluate quality and process, obtain quotes, and select a vendor/printer. Develop and maintain knowledge of industry standards, trends, and state-of-the-art technology to provide and enhance services. Use of Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS). Support creation of digital advertising and User Experience (UX). Development and creation of Google and social media ads. UX Website Functionality and Aesthetics Responsible for print and production duties Use job-required software applications (including Adobe Creative Suite) and mediums to develop and design materials according to defined requirements. Digital Asset and Project Management Working as a team member with Creative Services group on assigned projects; contribute and assist in digital asset management system and project management system. Identifies needs in Strategic Marketing and Communications photo collection on an ongoing basis and adding to assignment list for digital design specialist/freelancers to shoot; providing art direction on photo shoots and manage photographers. Organization and archiving of design-related electronic and hard copy files per established protocol. Other Duties as assigned Minimum Qualifications Entry to the first level within this classification requires foundation knowledge in the principles and techniques of artistic and graphic design as well as demonstrated design and artistic skills. This knowledge and skill normally are obtained through a college degree in graphic design, fine arts, or a related field or through technical experience and/or relevant coursework. In addition, strong communication skills and the ability to use and maintain currency with applicable computer software packages and systems are essential to entering this classification. Preferred Qualifications Bachelor's degree in related field and five years of relevant experience or equivalent combination of education and relevant experience. Ability to identify and solve basic design problems. Experience in creating graphic designs. Ability to translate established design concepts/themes into finished pieces. Demonstrated understanding of job-required software applications and mediums. Strong organizational and communication (both written and verbal) skills. Highly motivated, who has the ability to work in a fast-paced, deadline-oriented office. Demonstrated understanding of current industry standards, trends, and technical knowledge. Ability to work effectively with others as part of a team. Portfolio of current graphic design work Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Demonstrated ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently to meet deadlines. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the University community at large. Familiarity with content management systems Strong proofreading and copy-editing skills Higher education experience Experience with digital asset management and project management systems. Environmental/Physical/Special Constantly perform desk-based computer tasks. Frequently stand/walk, grasp lightly/fine manipulation. Occasionally sit, twist/bend/stoop/squat. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATS Learning Technologies/LMS Coordinator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,334 per month, commensurate with qualifications and experience. The salary range for this classification is $3,694 to $7,131 per month. Classification Administrative Analyst/Specialist Position Information The California State University, Office of the Chancellor, is seeking an ATS Learning Technologies/LMS Coordinator to report to and support the Assistant Vice Chancellor for Academic Technology Services, and this position will work in concert with and in support of academic technology services including the CO Learning Management System, Affordable Learning Solutions, Systemwide Digital Library Services, Systemwide Digital Collections Services, Online Course Services, Calstate Online, the Accessible Technology Initiative, and the ATS web team. This position will create and facilitate communication and technology administration in support of ATS. This position requires strategic thinking, meticulous attention to detail, and the knowledge and skill to deal effectively with diverse topics and organizations and the ability to work in a collaborative setting with all members of the ATS team, as well as other divisions in the chancellor’s office, the campuses, and third parties. Responsibilities Under the general direction of the Assistant Vice Chancellor, Academic Technology Services the ATS Learning Technologies/LMS Coordinator will: be responsible for providing technology and communications related projects technology support and facilitation of systemwide common interest groups, as system administrative support for the chancellor’s office LMS, working with third party vendors integrating into the LMS, facilitating communications and content, and other related duties. More specifically: -Support all ATS programs, AL$ programs, and consultants; -Work with ATS team to address the strategic learning technologies and subsequent communication and technology needs of the department.; Coordinate LMS initiatives by planning, executing and tracking programs via email, social media, badging and content development following universal design for learning, and certificate creation. -Evaluate and monitor ATS programs’ social media performance on an ongoing basis by analyzing key metrics and creating comprehensive analytics reports. -Plan, design, and produce electronic and print media, including publications and other communications materials, using Adobe Creative Suite and other design software. -Coordinate promotional material by organizing requirements with Communications, Print Services, inventorying stock, and placing orders. -Serve as main contact for media and vendor inquiries/request for information for campuses and CO. -Coordinate with ATS Web Team to implement, manage, monitor, and upgrade multiple Academic Technology Services websites. -Evaluate accessibility of websites and communication documents. -Coordinate the creation and maintenance of electronic filing system of office records. -Coordinate critical ATS information (account data, passwords, licenses, etc.) with the use of Smartsheet. -Coordinate department’s various email distribution, internal listservs and assist with any list management software inquiries for systemwide projects and initiatives. -Coordinate with cross discipline team members to make sure that all parties are on track with various ATS project requirements, deadlines, and schedules within the CSU system. -Facilitate the creation of courses and participant enrollments into the chancellor’s office LMS. -Coordinate with third party vendors to integrate their solutions into the LMS. -Provide LMS end user support, course implementation, and training. -Work closely with LMS vendor and Chancellor’s Office Peoplesoft team to integrate and troubleshoot technology systems such as LTI, SSO, and PPS integrations. -Facilitate the systemwide academic technology common interest groups (CIGs). -Collaborate regularly with the Online Course Services program coordinator regarding accessible course design and facilitation. -Other clerical/administrative duties as assigned. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and a minimum of two years related experience in a communication and/or technology support role is required. -Thorough knowledge of English grammar, spelling, and punctuation, and ability to clearly communicate orally and in writing. -Knowledge and expertise with multiple social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. -Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.). -Knowledge and experience with analytics platforms. -Experience with social media management tools (Hootsuite, Buffer, Pronto, etc.). -Proficient project management skills. -Knowledge and experience of website programming tools including, but not limited to, Drupal. -Knowledge of digital accessibility, disability inclusion, and regulations related to digital accessibility (e.g., Section 508, ADA). -Knowledge and experience with collaborative workgroup and reporting tools, including SharePoint. -Ability to maintain good working relationships with staff, outside vendors, and service providers. -Ability to handle multiple work priorities. -Strong leadership skills to coordinate simultaneous multiple projects to completion. -Ability to handle multiple work priorities. -Strong communication and leadership skills to coordinate simultaneous multiple projects to completion. -An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. -Experience working effectively with a diverse population of individuals with different cultural and ethnic backgrounds and abilities. -Ability to establish and maintain positive working relationships with colleagues, faculty and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. -Interest in serving multiple organizations in the Chancellor’s Office and across the CSU and to learn new skills quickly. Preferred Qualifications -Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word is preferred. -Working knowledge of various survey tools (Qualtrics, SurveyMonkey, etc.). -Knowledge of desktop publishing skills and graphic production and design tools (Adobe Creative Suite programs including Premiere Pro, Photoshop, Illustrator, and InDesign). -Up to date with the latest communication strategies, trends, techniques and technologies in higher education. -Working knowledge of software programs including InfoReady, ZOOM, Google docs, and Smartsheet. -Must be familiar with utilizing web based and computer based technological tools in everyday work. -Must possess a problem-solving approach, personal initiative, and professional demeanor. Application Period Priority consideration will be given to candidates who apply by October 13, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATS Learning Technologies/LMS Coordinator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $4,334 per month, commensurate with qualifications and experience. The salary range for this classification is $3,694 to $7,131 per month. Classification Administrative Analyst/Specialist Position Information The California State University, Office of the Chancellor, is seeking an ATS Learning Technologies/LMS Coordinator to report to and support the Assistant Vice Chancellor for Academic Technology Services, and this position will work in concert with and in support of academic technology services including the CO Learning Management System, Affordable Learning Solutions, Systemwide Digital Library Services, Systemwide Digital Collections Services, Online Course Services, Calstate Online, the Accessible Technology Initiative, and the ATS web team. This position will create and facilitate communication and technology administration in support of ATS. This position requires strategic thinking, meticulous attention to detail, and the knowledge and skill to deal effectively with diverse topics and organizations and the ability to work in a collaborative setting with all members of the ATS team, as well as other divisions in the chancellor’s office, the campuses, and third parties. Responsibilities Under the general direction of the Assistant Vice Chancellor, Academic Technology Services the ATS Learning Technologies/LMS Coordinator will: be responsible for providing technology and communications related projects technology support and facilitation of systemwide common interest groups, as system administrative support for the chancellor’s office LMS, working with third party vendors integrating into the LMS, facilitating communications and content, and other related duties. More specifically: -Support all ATS programs, AL$ programs, and consultants; -Work with ATS team to address the strategic learning technologies and subsequent communication and technology needs of the department.; Coordinate LMS initiatives by planning, executing and tracking programs via email, social media, badging and content development following universal design for learning, and certificate creation. -Evaluate and monitor ATS programs’ social media performance on an ongoing basis by analyzing key metrics and creating comprehensive analytics reports. -Plan, design, and produce electronic and print media, including publications and other communications materials, using Adobe Creative Suite and other design software. -Coordinate promotional material by organizing requirements with Communications, Print Services, inventorying stock, and placing orders. -Serve as main contact for media and vendor inquiries/request for information for campuses and CO. -Coordinate with ATS Web Team to implement, manage, monitor, and upgrade multiple Academic Technology Services websites. -Evaluate accessibility of websites and communication documents. -Coordinate the creation and maintenance of electronic filing system of office records. -Coordinate critical ATS information (account data, passwords, licenses, etc.) with the use of Smartsheet. -Coordinate department’s various email distribution, internal listservs and assist with any list management software inquiries for systemwide projects and initiatives. -Coordinate with cross discipline team members to make sure that all parties are on track with various ATS project requirements, deadlines, and schedules within the CSU system. -Facilitate the creation of courses and participant enrollments into the chancellor’s office LMS. -Coordinate with third party vendors to integrate their solutions into the LMS. -Provide LMS end user support, course implementation, and training. -Work closely with LMS vendor and Chancellor’s Office Peoplesoft team to integrate and troubleshoot technology systems such as LTI, SSO, and PPS integrations. -Facilitate the systemwide academic technology common interest groups (CIGs). -Collaborate regularly with the Online Course Services program coordinator regarding accessible course design and facilitation. -Other clerical/administrative duties as assigned. Qualifications This position requires: -Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and a minimum of two years related experience in a communication and/or technology support role is required. -Thorough knowledge of English grammar, spelling, and punctuation, and ability to clearly communicate orally and in writing. -Knowledge and expertise with multiple social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. -Experience with technology platforms (Canvas by Instructure, Smartsheet, etc.). -Knowledge and experience with analytics platforms. -Experience with social media management tools (Hootsuite, Buffer, Pronto, etc.). -Proficient project management skills. -Knowledge and experience of website programming tools including, but not limited to, Drupal. -Knowledge of digital accessibility, disability inclusion, and regulations related to digital accessibility (e.g., Section 508, ADA). -Knowledge and experience with collaborative workgroup and reporting tools, including SharePoint. -Ability to maintain good working relationships with staff, outside vendors, and service providers. -Ability to handle multiple work priorities. -Strong leadership skills to coordinate simultaneous multiple projects to completion. -Ability to handle multiple work priorities. -Strong communication and leadership skills to coordinate simultaneous multiple projects to completion. -An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. -Experience working effectively with a diverse population of individuals with different cultural and ethnic backgrounds and abilities. -Ability to establish and maintain positive working relationships with colleagues, faculty and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. -Interest in serving multiple organizations in the Chancellor’s Office and across the CSU and to learn new skills quickly. Preferred Qualifications -Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word is preferred. -Working knowledge of various survey tools (Qualtrics, SurveyMonkey, etc.). -Knowledge of desktop publishing skills and graphic production and design tools (Adobe Creative Suite programs including Premiere Pro, Photoshop, Illustrator, and InDesign). -Up to date with the latest communication strategies, trends, techniques and technologies in higher education. -Working knowledge of software programs including InfoReady, ZOOM, Google docs, and Smartsheet. -Must be familiar with utilizing web based and computer based technological tools in everyday work. -Must possess a problem-solving approach, personal initiative, and professional demeanor. Application Period Priority consideration will be given to candidates who apply by October 13, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy In addition, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position expires: 4.15.24 General Description and Classification Standards Atlanta Police Department full time Videographer position. Supervision Received Works under very general supervision. Essential Duties These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. The Position requires the appointee to provide video and photographic services as required for various APD functions and events. The appointee is responsible for analyzing and determining photo/video requirements for projects as outlined by the Director of Marketing and Creative Services Manager to produce compelling photos and videos in support of the initiatives. The position is responsible for the management, maintenance and facilitation of use of the APD public address (PA) sound system. The appointee is responsible for the capture, catalog, and maintenance of an archive of current and past airport photographs and videos. The responsibility will require the appointee to coordinate with internal divisions within APD and the City of Atlanta to remain abreast of new developments (ex: construction, local events directly impacting APD). The position works directly with the creative services staff to capture necessary photographs and videos to incorporate into promotional materials and reports. The position is responsible for applying advanced photo and video production knowledge as well as advanced techniques for each genre to produce professional photographs and broadcast quality video programming for the promotion of APD. The position is responsible for the direction and production of complex promotional materials including broadcast quality video programs, computer-generated graphics for video and media promoting airport activities and services. The appointee is responsible for the operation and maintenance of video and photographic equipment; inclusive of but not limited to: photo and/or video cameras, lenses, tripods, lighting gear, sound recording equipment, computer editing station, digital storage equipment. The position is responsible for the coordination, production and leadership of all APD studio and on/off location video photo projects. The appointee is responsible for the management and orchestration of projects that require assistance from contracted vendors to supply APD with additional video/photographic production services. The appointee is responsible for evaluating and interpreting photo/video unit needs; assessing unit equipment requirements and the submittal of recommendations for improvement. The position will operate a broadcast grade multi-source video editing system, special effects, digital effects generators, video graphics and titling systems, and audio enhancing systems to produce broadcast quality programming. Selects footage, photos and transitions effects either independently or in cooperation with Marketing Director and/or the Creative Services Manager. Serves as director and/or videographer for studio and location production as required The position is responsible for working with and directing talent as required for photo and/or video projects. The appointee is responsible for upholding a strict level of quality control in maintaining the corporate identity of APD and its divisions as well as that of Hartsfield-Jackson Atlanta International Airport through photo and video production. The appointee is required to work in conjunction with the APD Director of Communications and appointed staff to maintain the APD social media pages/sites for: YouTube, Vimeo, ATLNews. Leadership Provided May train and supervise assigned planning technical or professional staff. Minimum Qualifications ? Education and Experience BS/BA in related field; 8+ years? experience in commercial photography, videography, video editing and related field Preferred Education and Experience MBA or equivalent post-graduate education Knowledge, Skills & Abilities This is a partial listing of necessary knowledge?s, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Keen attention to detail and ability to self-audit work Strong math, statistical, and problem solving skills Strong written, verbal and interpersonal relationship and communication skills Ability to multi-task and deliver results in a fast-paced changing environment Ability to analyze information, identify key themes and draw conclusions to resolve problems Knowledge of Software such as: Final Cut Pro, Adobe: Premier, After Affects, Encoder, Photoshop, Photoshop Elements, Microsoft Office products: Word, PowerPoint, Excel Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Apr 02, 2024
Full Time
Position expires: 4.15.24 General Description and Classification Standards Atlanta Police Department full time Videographer position. Supervision Received Works under very general supervision. Essential Duties These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. The Position requires the appointee to provide video and photographic services as required for various APD functions and events. The appointee is responsible for analyzing and determining photo/video requirements for projects as outlined by the Director of Marketing and Creative Services Manager to produce compelling photos and videos in support of the initiatives. The position is responsible for the management, maintenance and facilitation of use of the APD public address (PA) sound system. The appointee is responsible for the capture, catalog, and maintenance of an archive of current and past airport photographs and videos. The responsibility will require the appointee to coordinate with internal divisions within APD and the City of Atlanta to remain abreast of new developments (ex: construction, local events directly impacting APD). The position works directly with the creative services staff to capture necessary photographs and videos to incorporate into promotional materials and reports. The position is responsible for applying advanced photo and video production knowledge as well as advanced techniques for each genre to produce professional photographs and broadcast quality video programming for the promotion of APD. The position is responsible for the direction and production of complex promotional materials including broadcast quality video programs, computer-generated graphics for video and media promoting airport activities and services. The appointee is responsible for the operation and maintenance of video and photographic equipment; inclusive of but not limited to: photo and/or video cameras, lenses, tripods, lighting gear, sound recording equipment, computer editing station, digital storage equipment. The position is responsible for the coordination, production and leadership of all APD studio and on/off location video photo projects. The appointee is responsible for the management and orchestration of projects that require assistance from contracted vendors to supply APD with additional video/photographic production services. The appointee is responsible for evaluating and interpreting photo/video unit needs; assessing unit equipment requirements and the submittal of recommendations for improvement. The position will operate a broadcast grade multi-source video editing system, special effects, digital effects generators, video graphics and titling systems, and audio enhancing systems to produce broadcast quality programming. Selects footage, photos and transitions effects either independently or in cooperation with Marketing Director and/or the Creative Services Manager. Serves as director and/or videographer for studio and location production as required The position is responsible for working with and directing talent as required for photo and/or video projects. The appointee is responsible for upholding a strict level of quality control in maintaining the corporate identity of APD and its divisions as well as that of Hartsfield-Jackson Atlanta International Airport through photo and video production. The appointee is required to work in conjunction with the APD Director of Communications and appointed staff to maintain the APD social media pages/sites for: YouTube, Vimeo, ATLNews. Leadership Provided May train and supervise assigned planning technical or professional staff. Minimum Qualifications ? Education and Experience BS/BA in related field; 8+ years? experience in commercial photography, videography, video editing and related field Preferred Education and Experience MBA or equivalent post-graduate education Knowledge, Skills & Abilities This is a partial listing of necessary knowledge?s, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Keen attention to detail and ability to self-audit work Strong math, statistical, and problem solving skills Strong written, verbal and interpersonal relationship and communication skills Ability to multi-task and deliver results in a fast-paced changing environment Ability to analyze information, identify key themes and draw conclusions to resolve problems Knowledge of Software such as: Final Cut Pro, Adobe: Premier, After Affects, Encoder, Photoshop, Photoshop Elements, Microsoft Office products: Word, PowerPoint, Excel Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Jefferson County
Evergreen, Colorado, United States
We are hiring a dynamic, tech savvy and customer focused Kids and Families Librarian at our Evergreen & Conifer Libraries! As the subject matter expert in your core area of service, you’ll be a leader in creating and presenting programming to library patrons, mentoring staff, championing diverse populations, and being active in community outreach. If you’re a forward-thinking individual who enjoys serving the public, this may be the job for you! Jefferson County Public Library offers great benefits: Generous paid time off and paid holidays, flexibility to assist in your work/life balance, various benefit and wellness opportunities helping you maintain a healthy lifestyle, a tuition reimbursement program and trainings for personal and professional growth. Apply By: 04/29/24 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring Range: $ 50,315.81 - $65,410.55 Annually CUSTOMER SERVICE: Performs moderately to highly complex research activities. Advises patrons on appropriate materials. Handles difficult questions referred by other Library employees. Refers patrons to community resources and/or other appropriate resources for further information as necessary. Uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. Presents programs classes and workshops in the Library and at off-site locations. Conducts Library tours and community outreach. Promotes programs to target audiences. Initiates, develops and presents programs and activities, including seasonal programs. Develops and provides library instruction and patron education to the public, individually and in groups. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Routinely provides direct customer service. Creates access to Library resources both physical and digital. Creates content for website through social media, content management systems and other means in this medium. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Collects and tabulates data. May prepare records and reports. Assists in promoting Library programs and serves as an expert. Participates in the design and creation of displays, bulletin boards, signs, poster and informational/directional aids and special exhibits. Identifies program needs. Maintains data pertaining to attendance and program participation. DAILY OPERATIONS: Assists in creating a positive and inviting atmosphere. Develops collections and ensures access to all materials both physical and digital. Assumes responsibility for the general appearance and safety of the division and Library service as a whole. Resolves problems as non-routine situations arise. Assumes responsibility for the operations of the Library, in the absence of the manager. Takes appropriate actions for disturbances and other emergencies. Requests facility or equipment maintenance services. Services as Person In Charge on a routine basis for their local location. OVERSIGHT: May assist in hiring, assigning, training, mentoring, directing, supervising and evaluating the activities of other staff. Assists in supervising the collection maintenance of ancillary staff. Ensures adherence to established policies, procedure and standards. Assists and advises subordinates as necessary. Provides guidance and support in daily operations to ancillary staff and volunteers. May coordinate the work and schedules of ancillary of staff and volunteers. Other duties and responsibilities as assigned. Preferred - Master's In Library Science or Library Information Systems Preferred - One year of public library experience. Education: Master's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
Apr 16, 2024
Full Time
We are hiring a dynamic, tech savvy and customer focused Kids and Families Librarian at our Evergreen & Conifer Libraries! As the subject matter expert in your core area of service, you’ll be a leader in creating and presenting programming to library patrons, mentoring staff, championing diverse populations, and being active in community outreach. If you’re a forward-thinking individual who enjoys serving the public, this may be the job for you! Jefferson County Public Library offers great benefits: Generous paid time off and paid holidays, flexibility to assist in your work/life balance, various benefit and wellness opportunities helping you maintain a healthy lifestyle, a tuition reimbursement program and trainings for personal and professional growth. Apply By: 04/29/24 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring Range: $ 50,315.81 - $65,410.55 Annually CUSTOMER SERVICE: Performs moderately to highly complex research activities. Advises patrons on appropriate materials. Handles difficult questions referred by other Library employees. Refers patrons to community resources and/or other appropriate resources for further information as necessary. Uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. Presents programs classes and workshops in the Library and at off-site locations. Conducts Library tours and community outreach. Promotes programs to target audiences. Initiates, develops and presents programs and activities, including seasonal programs. Develops and provides library instruction and patron education to the public, individually and in groups. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Routinely provides direct customer service. Creates access to Library resources both physical and digital. Creates content for website through social media, content management systems and other means in this medium. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Collects and tabulates data. May prepare records and reports. Assists in promoting Library programs and serves as an expert. Participates in the design and creation of displays, bulletin boards, signs, poster and informational/directional aids and special exhibits. Identifies program needs. Maintains data pertaining to attendance and program participation. DAILY OPERATIONS: Assists in creating a positive and inviting atmosphere. Develops collections and ensures access to all materials both physical and digital. Assumes responsibility for the general appearance and safety of the division and Library service as a whole. Resolves problems as non-routine situations arise. Assumes responsibility for the operations of the Library, in the absence of the manager. Takes appropriate actions for disturbances and other emergencies. Requests facility or equipment maintenance services. Services as Person In Charge on a routine basis for their local location. OVERSIGHT: May assist in hiring, assigning, training, mentoring, directing, supervising and evaluating the activities of other staff. Assists in supervising the collection maintenance of ancillary staff. Ensures adherence to established policies, procedure and standards. Assists and advises subordinates as necessary. Provides guidance and support in daily operations to ancillary staff and volunteers. May coordinate the work and schedules of ancillary of staff and volunteers. Other duties and responsibilities as assigned. Preferred - Master's In Library Science or Library Information Systems Preferred - One year of public library experience. Education: Master's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Works a maximum of 30 hours per week Rate of pay of $19.50 per hour. Position expires on December 31, 2024. Position is not benefits eligible. The Communications Intern at the City of Atlanta Mayor's Office of Communications & Mayor's Office of Television & Technology is a pivotal role. We seek a motivated and creative Communications Intern to join our team and assist the Communications Manager in various tasks related to social media content creation, graphic design and metrics. This position will be responsible for assisting with community and employee engagement activities. Essential Functions This Office is responsible for all communications materials, including internal and external material, maintenance of the Department’s website; video production for the Department; and all media-related activities. It also is responsible for all public outreach and public participation programs, and all project-related communications with the public and affected residents. Planning and posting of internal messaging on digital screens. Create content and reporting on various projects and events. Meet deadlines for project deliverables. Recommend process improvements. Gain valuable work experience and prepare for future career. May perform other duties as assigned Effective verbal and written communication Microsoft Suite (Office 365) Ability to multitask Excellent time management Must be eighteen years of age or older Authorized to work in the United States of America Minimum overall GPA 3.0. Attach College Transcript (NO screenshots will be accepted Unofficial Transcript IS acceptable) 2nd year college student and above at time of application submission Currently pursuing a degree from an accredited college or university majoring in: Education, Business and/or Public Administration, Communication Ability to work independently and in group settings Resume must be attached at time of application submission (no screenshots)
Mar 08, 2024
Part Time
Works a maximum of 30 hours per week Rate of pay of $19.50 per hour. Position expires on December 31, 2024. Position is not benefits eligible. The Communications Intern at the City of Atlanta Mayor's Office of Communications & Mayor's Office of Television & Technology is a pivotal role. We seek a motivated and creative Communications Intern to join our team and assist the Communications Manager in various tasks related to social media content creation, graphic design and metrics. This position will be responsible for assisting with community and employee engagement activities. Essential Functions This Office is responsible for all communications materials, including internal and external material, maintenance of the Department’s website; video production for the Department; and all media-related activities. It also is responsible for all public outreach and public participation programs, and all project-related communications with the public and affected residents. Planning and posting of internal messaging on digital screens. Create content and reporting on various projects and events. Meet deadlines for project deliverables. Recommend process improvements. Gain valuable work experience and prepare for future career. May perform other duties as assigned Effective verbal and written communication Microsoft Suite (Office 365) Ability to multitask Excellent time management Must be eighteen years of age or older Authorized to work in the United States of America Minimum overall GPA 3.0. Attach College Transcript (NO screenshots will be accepted Unofficial Transcript IS acceptable) 2nd year college student and above at time of application submission Currently pursuing a degree from an accredited college or university majoring in: Education, Business and/or Public Administration, Communication Ability to work independently and in group settings Resume must be attached at time of application submission (no screenshots)
Jefferson County
Lakewood, Colorado, United States
This position requires fluency in English and Spanish. Job Description Summary We are seeking a dynamic, customer-focused Patron Experience Associate at our Lakewood Library to provide frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need - whether it be what to read next, how to download an e-book or how to find a job - is what we do all day, every day. If you're passionate about providing outstanding customer service, serving your community, and are ready to contribute to the Library's success, then this may be the job for you! The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Patron Experience Associate provides information to patrons in person, by phone, mail and via electronic means. The Patron Experience Associate performs simple to moderately complex research activities. Advises patrons on appropriate materials. May be a generalist or specialize in services to specific market segments (Children, Teens, Adults, Seniors, Spanish Speaking and Digital Resources). This part-time (20 hours per week) position is fully eligible for benefits. Apply By: 04/28/24 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 20 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring Range: $19.65 - $24.57 per hour. CUSTOMER SERVICE: Provides information, referrals and reader’s advisory assistance to patrons in person, by phone, mail and via electronic means. Locates materials using manual and electronic databases in JCPL, other Library systems and/or other sources. Refers patrons to community resources and other appropriate resources for further information as necessary. Advises patrons about on-line searching. Uses high-level customer service skills to determine patron needs. Creates a positive inviting atmosphere for all patrons. Addresses and resolves complaints from patrons or forwards to appropriate staff as necessary. Promotes and presents programs, classes, workshops both in the Library and off site. Advises and instructs Library patrons in using equipment necessary to access Library resources. May present programming training or classes to the public, both on or off site. Provides quality programs presented in their area of specialty, including off-site locations. Conducts Library tours and community outreach. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Under supervision, assists in the development and maintenance of instructional tools, databases and reader’s advisory materials. Routinely provides direct customer service. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Suggests program needs. OPERATIONAL ORGANIZATION: Participates in the responsibility for the general appearance and safety of the division and Library as a whole. Assists with collection development and maintenance. Ensures access to all materials both physical and virtual. May create content for the web or social media. Participates in the design and creation of displays, bulletin boards, signs, posters, informational/directional aids and special exhibits. Keeps current on Library policies and procedures relevant to the location and/or Library as a whole. Monitors adherence to policies and procedures and/or communicates policies to patrons as necessary. Stays current on new trends and technologies. May collect, tabulate, maintain data and prepare standardized reports. OVERSIGHT: May assist in coordinating the work and schedules of ancillary staff and volunteers. May assume responsibility for the operation of the Library in absence of the Public Services Manager and/or Person in Charge. Takes appropriate action for disturbances and other emergencies. Other duties and responsibilities as assigned. Preferred - Customer service experience. Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
Apr 13, 2024
Part Time
This position requires fluency in English and Spanish. Job Description Summary We are seeking a dynamic, customer-focused Patron Experience Associate at our Lakewood Library to provide frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need - whether it be what to read next, how to download an e-book or how to find a job - is what we do all day, every day. If you're passionate about providing outstanding customer service, serving your community, and are ready to contribute to the Library's success, then this may be the job for you! The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Patron Experience Associate provides information to patrons in person, by phone, mail and via electronic means. The Patron Experience Associate performs simple to moderately complex research activities. Advises patrons on appropriate materials. May be a generalist or specialize in services to specific market segments (Children, Teens, Adults, Seniors, Spanish Speaking and Digital Resources). This part-time (20 hours per week) position is fully eligible for benefits. Apply By: 04/28/24 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 20 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring Range: $19.65 - $24.57 per hour. CUSTOMER SERVICE: Provides information, referrals and reader’s advisory assistance to patrons in person, by phone, mail and via electronic means. Locates materials using manual and electronic databases in JCPL, other Library systems and/or other sources. Refers patrons to community resources and other appropriate resources for further information as necessary. Advises patrons about on-line searching. Uses high-level customer service skills to determine patron needs. Creates a positive inviting atmosphere for all patrons. Addresses and resolves complaints from patrons or forwards to appropriate staff as necessary. Promotes and presents programs, classes, workshops both in the Library and off site. Advises and instructs Library patrons in using equipment necessary to access Library resources. May present programming training or classes to the public, both on or off site. Provides quality programs presented in their area of specialty, including off-site locations. Conducts Library tours and community outreach. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Under supervision, assists in the development and maintenance of instructional tools, databases and reader’s advisory materials. Routinely provides direct customer service. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Suggests program needs. OPERATIONAL ORGANIZATION: Participates in the responsibility for the general appearance and safety of the division and Library as a whole. Assists with collection development and maintenance. Ensures access to all materials both physical and virtual. May create content for the web or social media. Participates in the design and creation of displays, bulletin boards, signs, posters, informational/directional aids and special exhibits. Keeps current on Library policies and procedures relevant to the location and/or Library as a whole. Monitors adherence to policies and procedures and/or communicates policies to patrons as necessary. Stays current on new trends and technologies. May collect, tabulate, maintain data and prepare standardized reports. OVERSIGHT: May assist in coordinating the work and schedules of ancillary staff and volunteers. May assume responsibility for the operation of the Library in absence of the Public Services Manager and/or Person in Charge. Takes appropriate action for disturbances and other emergencies. Other duties and responsibilities as assigned. Preferred - Customer service experience. Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Working Title Dean, California State University, Fresno Library (Administrator IV) The Anticipated Hiring Salary is $170,000 - $196,000 and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position. Position Details General Statement The Fresno State Library is the largest academic library between Los Angeles and San Francisco. It serves as the intellectual hub of Fresno State, where we encourage discovery, inquiry, and learning in order to empower and inspire our 24,000 students. We envision our space as a catalyst for investigation and knowledge creation, using innovative technology, strategic collection development, and creative techniques to serve our diverse student body and faculty. The Library provides forward-thinking services, including technology lending to faculty, staff, and students, a growing digital repository, integrated information literacy instruction, and student-centered campus partnerships supporting student success. Our collections are some of the most thorough in the CSU system and include over a million print volumes, hundreds of thousands of electronic resources, and significant special collections of children's literature, teacher resources, music and media, and world, regional, and local history. The Library also hosts numerous exhibitions and events to inspire and connect our campus and community. Library personnel includes 19 library faculty, 34 support staff, and 29 full-time equivalent student assistants, all working to create an inclusive center for our campus intellectual life. The Dean of Library Services reports directly to the Provost and Vice President for Academic Affairs and serves as a member of the Deans’ Council. The Dean leads out in all aspects of library-wide planning, budgeting, personnel planning and management, operations, communications, and policy development, and works closely with faculty, staff, and unit leads. The position works with the Associate Dean of the Library in implementing the vision, strategic plan, and strategic goals of the library, and provides leadership and management to ensure accountability, effective services, and library operations. The Dean provides vision and leadership for an evolving, comprehensive program of library services that integrates tools and practices for effective inquiry, creation, sharing, and use of scholarly and professional resources with the curricular and research activities of Fresno State faculty and students, while supporting diverse disciplines and professional practices, and internal and external community engagement. This position places the Dean as a member within a constellation of library-and university-wide groups, task forces, and project teams as appropriate and is expected to work comfortably and with a high degree of expertise in a shared decision-making environment. As a leader, the Dean will foster an environment of strategic and well-informed data-driven innovation. This position is responsible for library-wide planning, policy making and works with other library leaders to implement the library’s strategic plan. Strong management skills and the ability to create positive relationships will be essential for success in this role. Duties and Responsibilities Strategic Leadership Priorities Has the overall responsibility for library services, including planning and assessment, and oversight and management in accordance with the mission, core values, and purposes of the university. Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, mentor, and manage staff to ensure that qualified staff exists to meet the library’s strategic goals. Communicate with Faculty Affairs on personnel matters. Develop and oversee professional development, mentoring, and job coaching for faculty and staff. Review and evaluate the library’s personnel needs in consultation with the Associate Dean, Library Leadership, and with faculty (tenure/tenure- track and lecturer) when appropriate, and in conjunction with Human Resources and Faculty Affairs. Serve as a member of and lead the library leadership team and as such, participate in the library-wide planning, policy formation, and decision-making. Serve as liaison to building stakeholders (faculty and student support services) in close consultation with Administrative Services and Library Operations. Required Qualifications - Experience, Education, Knowledge & Skills Master’s degree in library science, information science or equivalent from an ALA-accredited program. Minimum of five years of management experience in a library and working in library administration. Preferred Qualifications - Experience, Education, Knowledge & Skills The Fresno State Library’s next Dean will possess a combination of professional experiences and personal qualities appropriate to the strategic priorities listed above. The successful candidate will demonstrate integrity of the highest order, an intellectual curiosity, and self-confidence balanced with humility, authenticity of character, and a strong work ethic. In its next Dean, the Fresno State Library will give preference to candidates who demonstrate: Significant experience managing academic personnel. Evidence of successful internal and external communication and outreach. Successful record of fundraising and developing positive external partnerships. Experience with creating spaces for collaboration and success. Successful experience working with faculty and staff in a collective bargaining agreement/union environment. The Successful Candidate Will Provide vision and administration to library services, including orientation, training, and mentoring to support teaching and learning for students, faculty, and staff. Be responsible for creating and maintaining clear policies, expectations, and accountability measures for faculty and staff. Plan and implement budget expenditures for operating within the approved budget as required. Act as the official representative and advocate for library services within the university and externally. Work with and support the Director of Development in fundraising, donor stewardship, securing grants, industry partnerships, and philanthropy. Lead the creation of library-wide policies and programs focused on collections, including acquisition, collection development and management, intellectual access, discovery and integration, assessment, curation, and long-term stewardship. Actively build collaborative and strategic partnerships with campus-wide stakeholders and programs in support of key library initiatives that enhance the research enterprise, bolster library services and resources, and promote student success. Demonstrate commitment to diversity, equity, inclusion, accessibility, justice, and belonging. Evidence of actions and achievements in strengthening all with respect to workplace culture, campus engagement, internal and external community engagement, institutional programming, and library collections and practice. The ambition and ability to engage with others at the University and beyond its walls in advancing strategy, tactics, action, and social and organizational change in service to diversity, equity, inclusion, accessibility, justice, and belonging. Provide strategic leadership in the effective use of the physical facility and all related operational and administrative matters. Work with the Associate Dean and in close consultation with Administrative Services and Library Operations to ensure that the University provides appropriate space and ensure that the spaces are appropriate for an evolving service model. Maintain a comprehensive understanding of developments affecting academic librarianship and academic libraries. Participate on relevant University committees/working groups and external associations and networks as required. Assist with special projects and initiatives, as well as related functions contributing to the successful operation of the library. Demonstrate successful strategy execution and lead change. Advocate for the library and services to university administration. Position Special Requirements/Additional Information This job posting should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Benefits The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Deadline & Application Instructions Academic Search is assisting California State University, Fresno with this process. Prospective candidates may arrange a confidential discussion by contacting Dr. Eric Richtmyer at eric.richtmyer@academicsearch.org or 202-332-4049. Nominations may also be submitted directly to Dr. Richtmyer. Please include the nominee’s full name, position, institution, and email address. For more information about the position, institution, and qualifications, please download the position profile from the Academic Search website . Applications received by March 10, 2024, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Dean, California State University, Fresno Library (Administrator IV) The Anticipated Hiring Salary is $170,000 - $196,000 and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position. Position Details General Statement The Fresno State Library is the largest academic library between Los Angeles and San Francisco. It serves as the intellectual hub of Fresno State, where we encourage discovery, inquiry, and learning in order to empower and inspire our 24,000 students. We envision our space as a catalyst for investigation and knowledge creation, using innovative technology, strategic collection development, and creative techniques to serve our diverse student body and faculty. The Library provides forward-thinking services, including technology lending to faculty, staff, and students, a growing digital repository, integrated information literacy instruction, and student-centered campus partnerships supporting student success. Our collections are some of the most thorough in the CSU system and include over a million print volumes, hundreds of thousands of electronic resources, and significant special collections of children's literature, teacher resources, music and media, and world, regional, and local history. The Library also hosts numerous exhibitions and events to inspire and connect our campus and community. Library personnel includes 19 library faculty, 34 support staff, and 29 full-time equivalent student assistants, all working to create an inclusive center for our campus intellectual life. The Dean of Library Services reports directly to the Provost and Vice President for Academic Affairs and serves as a member of the Deans’ Council. The Dean leads out in all aspects of library-wide planning, budgeting, personnel planning and management, operations, communications, and policy development, and works closely with faculty, staff, and unit leads. The position works with the Associate Dean of the Library in implementing the vision, strategic plan, and strategic goals of the library, and provides leadership and management to ensure accountability, effective services, and library operations. The Dean provides vision and leadership for an evolving, comprehensive program of library services that integrates tools and practices for effective inquiry, creation, sharing, and use of scholarly and professional resources with the curricular and research activities of Fresno State faculty and students, while supporting diverse disciplines and professional practices, and internal and external community engagement. This position places the Dean as a member within a constellation of library-and university-wide groups, task forces, and project teams as appropriate and is expected to work comfortably and with a high degree of expertise in a shared decision-making environment. As a leader, the Dean will foster an environment of strategic and well-informed data-driven innovation. This position is responsible for library-wide planning, policy making and works with other library leaders to implement the library’s strategic plan. Strong management skills and the ability to create positive relationships will be essential for success in this role. Duties and Responsibilities Strategic Leadership Priorities Has the overall responsibility for library services, including planning and assessment, and oversight and management in accordance with the mission, core values, and purposes of the university. Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, mentor, and manage staff to ensure that qualified staff exists to meet the library’s strategic goals. Communicate with Faculty Affairs on personnel matters. Develop and oversee professional development, mentoring, and job coaching for faculty and staff. Review and evaluate the library’s personnel needs in consultation with the Associate Dean, Library Leadership, and with faculty (tenure/tenure- track and lecturer) when appropriate, and in conjunction with Human Resources and Faculty Affairs. Serve as a member of and lead the library leadership team and as such, participate in the library-wide planning, policy formation, and decision-making. Serve as liaison to building stakeholders (faculty and student support services) in close consultation with Administrative Services and Library Operations. Required Qualifications - Experience, Education, Knowledge & Skills Master’s degree in library science, information science or equivalent from an ALA-accredited program. Minimum of five years of management experience in a library and working in library administration. Preferred Qualifications - Experience, Education, Knowledge & Skills The Fresno State Library’s next Dean will possess a combination of professional experiences and personal qualities appropriate to the strategic priorities listed above. The successful candidate will demonstrate integrity of the highest order, an intellectual curiosity, and self-confidence balanced with humility, authenticity of character, and a strong work ethic. In its next Dean, the Fresno State Library will give preference to candidates who demonstrate: Significant experience managing academic personnel. Evidence of successful internal and external communication and outreach. Successful record of fundraising and developing positive external partnerships. Experience with creating spaces for collaboration and success. Successful experience working with faculty and staff in a collective bargaining agreement/union environment. The Successful Candidate Will Provide vision and administration to library services, including orientation, training, and mentoring to support teaching and learning for students, faculty, and staff. Be responsible for creating and maintaining clear policies, expectations, and accountability measures for faculty and staff. Plan and implement budget expenditures for operating within the approved budget as required. Act as the official representative and advocate for library services within the university and externally. Work with and support the Director of Development in fundraising, donor stewardship, securing grants, industry partnerships, and philanthropy. Lead the creation of library-wide policies and programs focused on collections, including acquisition, collection development and management, intellectual access, discovery and integration, assessment, curation, and long-term stewardship. Actively build collaborative and strategic partnerships with campus-wide stakeholders and programs in support of key library initiatives that enhance the research enterprise, bolster library services and resources, and promote student success. Demonstrate commitment to diversity, equity, inclusion, accessibility, justice, and belonging. Evidence of actions and achievements in strengthening all with respect to workplace culture, campus engagement, internal and external community engagement, institutional programming, and library collections and practice. The ambition and ability to engage with others at the University and beyond its walls in advancing strategy, tactics, action, and social and organizational change in service to diversity, equity, inclusion, accessibility, justice, and belonging. Provide strategic leadership in the effective use of the physical facility and all related operational and administrative matters. Work with the Associate Dean and in close consultation with Administrative Services and Library Operations to ensure that the University provides appropriate space and ensure that the spaces are appropriate for an evolving service model. Maintain a comprehensive understanding of developments affecting academic librarianship and academic libraries. Participate on relevant University committees/working groups and external associations and networks as required. Assist with special projects and initiatives, as well as related functions contributing to the successful operation of the library. Demonstrate successful strategy execution and lead change. Advocate for the library and services to university administration. Position Special Requirements/Additional Information This job posting should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Benefits The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Deadline & Application Instructions Academic Search is assisting California State University, Fresno with this process. Prospective candidates may arrange a confidential discussion by contacting Dr. Eric Richtmyer at eric.richtmyer@academicsearch.org or 202-332-4049. Nominations may also be submitted directly to Dr. Richtmyer. Please include the nominee’s full name, position, institution, and email address. For more information about the position, institution, and qualifications, please download the position profile from the Academic Search website . Applications received by March 10, 2024, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Assistant to the AVP & Dean of Students SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life Appointment Type This is a one-year probationary position. Time Base Full-time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,850.00 - $6,129.00 Per Month ($70,200 - $73,548.00 Annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist II in the Division of Student Life (DSL) and Dean of Students (DOS) Office is responsible for providing senior-level organizational management and administrative/clerical support to the areas supervised by the Associate Vice President (AVP) for Student Life and Dean of Students and providing administrative support for the Associate Dean and Assistant Dean of Students. The incumbent’s duties and responsibilities are performed independently under the general supervision of the AVP & DOS within established department guidelines and policies. This position makes decisions based on precedent, adherence to policy and guidelines, and in consultation with the AVP & DOS in unusual or unique circumstances. This position calls for a maturity in judgment and the ability to work with a diversity of students, faculty, staff, parents, alumni, and several other various constituents. Position Information Office Management & Divisional Operations Manages and supports the administrative operations, programs, and services of the Division of Student Life (DSL) and the Dean of Students (DOS) Office. Support administrative operations for key divisional areas/departments throughout seasonal student life programming (e.g., new student orientation, GatorFest!, student staff onboarding, etc.) including: Provides planning, leadership, and oversight to sharing policies and procedures related to the division and office areas, divisional purchasing/procurement, divisional staff travel, student and staff payroll, office management, and program support. Serving as the Procurement liaison for the Division; maintaining status updates on contracts and procurement policies to facilitate timely approvals and vendor contracts ahead of DSL events, programs, and contract renewals. Provide administrative support for a centralized calendar of divisional events and programs, share and distribute divisional marketing, communications, and student messaging. Provide administrative support of office and campus special events, set-up event equipment and decorations, order food and beverages and supplies, prepare agendas, and other documents/presentations. Refer a volume of student, parent, faculty, and staff inquiries to appropriate departments and collaborate with departments and campus partners on programs, initiatives, and issues. Assist with Deceased Student Protocol and Notification. Assist with coordinating, drafting, and sending memos for DSL operations. Supervise one or more student assistant(s) and provide on-going training and coaching. Serve as back-up to verify I-9 Employment Eligibility Verification for all SFSU students, update Student Center Indicators, and maintain verification files. Administer conduct and grade qualification checks for Associated Students (AS) current and potential board members. Assist with property inventory for the division and office. Troubleshoot telephone, computer, and/or printer issues and ensure systems are properly functioning. Communication & Collaboration Coordination Assists the AVP & DOS and the Leadership Team (managers and directors of DSL) in day-to-day operations, communications, meetings, memos, minutes, and divisional initiatives. Works collaboratively with the departments within the DSL and DOS areas, SAEM, and University faculty and staff to enhance interdepartmental, intradepartmental, and interpersonal communications and decision making. Acts as a liaison between the departments within the DSL and DOS areas and the Office of the Vice President for SAE. Support strategic coordination on AVP & DOS, Associate Dean and Assistant Dean priorities and communications. Communicates with University partners and community stakeholders in consultation with and on behalf of the AVP & DOS. Represents the AVP & DOS at various meetings and workshops and maintains a welcoming and professional demeanor and office environment. Takes initiative and identifies opportunities to relieve the AVP & DOS of non-critical tasks and issues in collaboration with the Associate Dean and Assistant Dean of Students. Prepares meeting files and weekly, monthly, quarterly, or annually reports as requested. Update and maintain divisional and office-specific associated websites. Manage divisional and office-specific marketing materials and social media profiles and digital brand. Budget and Personnel Matters Oversight Acting as the lead professional when recommending policies relating to cash handling, purchase card (P-Card) transactions, requisitions, drafting University budget reports, and hospitality requests for the Division of Student Life (DSL). Interprets budget and human resources policies and makes recommendations to the AVP & DOS and managers/directors within the DSL & DOS areas. Assists with DSL area P-Card holders with account management, expense reports, purchase coordination, and cross-department purchasing strategies. Reviews human resource protocols, paperwork, and procedures for continuity within the division. Oversight and development of a fiscal management system for the DSL & DOS areas. Keeps updated checks and balances on all associated DSL & DOS accounts. Prepares the DSL & DOS annual budget requests, mid-year financial status reports, and all other mandatory reports. Reviews proposed expenditure plans to determine cost allowance and to ensure compliance with University and CSU system policies and procedures. Performs research and recommends solutions to any budgetary problems and human resources issues that might arise and ensures effectiveness of those solutions. Reconciles and tracks office credit card purchases and expense reports. Prepares and track memos, purchase orders, payment requests, expense reports and other departmental forms and documents. Oversees the collection and deposits of revenue. Planning & Event Oversight Provides support for DOS & DSL events, programs, and initiatives, including fiscal, planning, event implementation, and assessment. Provides support to students and departments regarding organization management and event planning policies and procedures. Regularly conducts assessments and surveys creating feedback to provide information to analyze quality of programs, services, satisfaction, and needs assessment. Conducts research on benchmarking and best practices and drafts relevant reports. At all times Demonstrates behaviors that are in line with the User Friends Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrates safe work practices for oneself, others, and the office environment. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor’s degree highly preferred. 3-5 years of experience in a higher education or academic setting. Senior and/or executive level administrative support experience. Experience providing excellent customer service in higher education. Bilingual skills highly desirable. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the DSL and DOS office. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands and multiple priorities are involved. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of operational and fiscal analysis and techniques. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Demonstrated ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to work with representatives from within and outside the university and handle potentially sensitive situations. Ability to train others on new skills and procedures and provide lead work direction. Ability to keep calm under pressure in a variety of situations and circumstances. Familiarity with Oracle Campus Solutions (CS), OnBase, Qualtrics, Drupal, PeopleSoft, and Maxient. Environmental/Physical/Special The incumbent’s duties and responsibilities are performed within established department guidelines and policies. The incumbent has administrative and budgetary influence over key policies, procedures, objectives, short-term and long-term goals of the department. The incumbent makes decisions based on precedent, adherence to policy and guidelines, and on consultation basis in unusual or unique circumstances with the AVP & Dean of Students and University partners. The incumbent serves as a key contact for all departments reporting to the AVP & Dean of Students. The incumbent manages sensitive information and situations in a confidential manner. The position calls for a maturity in judgment and ability to work with a diverse group of students, faculty, and staff. Occasional night or weekend work may be needed, on an adjusted work schedule. The incumbent performs project leadership and coordination with other administrative support staff in the DOS area. The incumbent provides administrative support to the AVP & Dean of Students including calendar management, purchases, departmental budgets, human resources and project assistance. The incumbent supervises student personnel. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 17 2024 Pacific Standard Time Applications close: Closing Date/Time: