Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537106; 04/02/2024 UT Business/Advertising Manager Administrative Analyst/Specialist - Non-Exempt University Times Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,336/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Chair of Television, Film, and Media Studies, the UT Business Manager is responsible for planning, developing, organizing, reviewing, and managing the operations of the university's student newspaper, the University Times. The incumbent oversees the operation of the University Times business functions, advertising, circulation, production on print and digital platforms, including csulauniversitytimes.com, and ensures that all operates in a smooth and profitable manner. The incumbent in the position will assist with hiring, training, and provide work direction to student business and advertising sales staff; ensure vendors such as the printing press are paid and made aware of print schedules and changes; process all student assistants who have been approved by the faculty advisor and editor-in-chief for hiring and train them in proper payroll procedures; create press passes for student media journalists; develop and implement accurate and achievable budgets and bid specifications and. reviews, manage and implement accounting and advertising procedures and policies; invoice advertisers and others; help faculty advisor with contest submissions; act as liaison to the campus community, ensuring cohesive communication with students, faculty and staff; participate in state and regional professional media organizations to promote and improve the operations of the University Times and to network within the professional community to create greater awareness of the University Times; establish advertising rates, policies and procedures based on research of past procedures, comparable universities, and published legal advertising standards and create, review and approve advertising contracts/agreements, including verifying information. such as correct rates, sizes, run dates, calculations, complete and correct information for billing. The manager will also train graphic designers on newspaper and advertisement layout and design best practices. They will ensure the newspaper is distributed the day of arrival in all boxes on campus and oversee live student media events. Required Qualifications & Experience : Bachelor’s degree in business, journalism, or a communications-related field from an accredited higher education institution or equivalent training with an extensive newspaper business background. Minimum three years management experience in the newspaper and digital news industry. Must have knowledge of business, advertising, and production software as well as of circulation procedures of a daily or weekly newspaper across digital platforms. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience with management of student media at the college or university level. Experience working in a multi cultural environment and the ability to attend and represent the University Times at conferences and journalism industry events. In addition, multilingual skills, and the ability to fundraise are highly desired. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 03, 2024
Job No: 537106; 04/02/2024 UT Business/Advertising Manager Administrative Analyst/Specialist - Non-Exempt University Times Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,336/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Chair of Television, Film, and Media Studies, the UT Business Manager is responsible for planning, developing, organizing, reviewing, and managing the operations of the university's student newspaper, the University Times. The incumbent oversees the operation of the University Times business functions, advertising, circulation, production on print and digital platforms, including csulauniversitytimes.com, and ensures that all operates in a smooth and profitable manner. The incumbent in the position will assist with hiring, training, and provide work direction to student business and advertising sales staff; ensure vendors such as the printing press are paid and made aware of print schedules and changes; process all student assistants who have been approved by the faculty advisor and editor-in-chief for hiring and train them in proper payroll procedures; create press passes for student media journalists; develop and implement accurate and achievable budgets and bid specifications and. reviews, manage and implement accounting and advertising procedures and policies; invoice advertisers and others; help faculty advisor with contest submissions; act as liaison to the campus community, ensuring cohesive communication with students, faculty and staff; participate in state and regional professional media organizations to promote and improve the operations of the University Times and to network within the professional community to create greater awareness of the University Times; establish advertising rates, policies and procedures based on research of past procedures, comparable universities, and published legal advertising standards and create, review and approve advertising contracts/agreements, including verifying information. such as correct rates, sizes, run dates, calculations, complete and correct information for billing. The manager will also train graphic designers on newspaper and advertisement layout and design best practices. They will ensure the newspaper is distributed the day of arrival in all boxes on campus and oversee live student media events. Required Qualifications & Experience : Bachelor’s degree in business, journalism, or a communications-related field from an accredited higher education institution or equivalent training with an extensive newspaper business background. Minimum three years management experience in the newspaper and digital news industry. Must have knowledge of business, advertising, and production software as well as of circulation procedures of a daily or weekly newspaper across digital platforms. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience with management of student media at the college or university level. Experience working in a multi cultural environment and the ability to attend and represent the University Times at conferences and journalism industry events. In addition, multilingual skills, and the ability to fundraise are highly desired. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside is accepting applications for the position of PROJECT MANAGER OR SENIOR PROJECT MANAGER (depending on experience) to fill multiple vacancies in the Economic Developmen t Division of the Community and Economic Development Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is looking for an economic development professional with a high level of energy who can take the City's strategic focus of cultivating a business climate that welcomes innovation, entrepreneurship and investment to the next level. Join a fast paced and dynamic team that is dedicated to identifying and growing new and emerging business sectors helping to create economic opportunities for future generations. We've got a great work schedule and organizational culture that supports employees and encourages growth! Project Manager: $79,176 - $137,988 Annually Under general direction, to develop and implement strategies, policies and programs related to business attraction, retention and expansion; to plan, implement, schedule, coordinate and monitor capital improvement projects, public utilities, redevelopment or housing projects and programs, or special events; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of projects; to provide professional and technical staff assistance; and to do related work as required. Senior Project Manager: $86,616 - 151,020 Annually The Senior Project Manager is distinguished from the classified Project Manager by the specialized nature, difficulty and complexity of work assignments. Incumbents in this classification are expected to demonstrate significant leadership toward the attainment of development goals, work with and understand private sector development interests, independently plan and carry out activities with minimal direction; and exercise managerial responsibility and accountability for the City's highest priority development projects; including independently negotiating development transactions. The Senior Project Manager is responsible for establishing goals, analyzing problems and recommending policy within one or more project areas, and may supervise one or more project managers and/or project coordinators. Work Performed As a Project Manager, ty pical duties may include, but are not limited to, the following: Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Housing and Community Development or Redevelopment goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development, Housing or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate In addition to above, as a Senior Project Manager, typical duties may include, but are not limited to, the following: Establish goals, objectives, priorities, schedules and budgets for individual programs and projects. Establish economic development strategies, polices and procedures. Establish and manage performance measurement systems related to Redevelopment and/or Economic Development goals and objectives. Maintain liaison with local Redevelopment and/or Economic Development organizations, local and regional businesses, developers, real estate brokers, public agencies, property owners, and the general public to encourage collaborations and promote Redevelopment and/or Economic Development activities. Make public presentations to legislative bodies, business organizations, community groups, development associations and others regarding the City's Redevelopment and/or Economic Development goals and objectives. Manage various Agency-owned commercial properties, including contract services, tenant lease negotiations, and property maintenance and improvements. Conduct and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contact management programs. Coordinate with other departments the review and processing of specific private development projects. Leverage funding through grants, assistance programs and other means of maximizing the effectiveness of redevelopment projects. Oversee management of City's demographic, land use and market-related database; including maintenance of a commercial and industrial property inventory. Facilitate interdepartmental coordination related to strategic planning, business recruitment and business retention. Qualifications Qualifications for Project Manager: Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. A Master's Degree or graduate level course work is desirable. Experience: Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. Qualifications for Senior Project Manager: Education: The equivalent to a Bachelor's degree from an accredited college or university with major work in public or business administration, urban planning, or a closely related field. A Master's Degree or graduate level course work is desirable. Experience : Four years of professional administrative and project management experience in redevelopment, economic development, urban planning, real estate development, or related field. Experience must include one year in the direct administration and management of redevelopment projects. A Master's degree or relevant professional certifications are highly desirable and may be substituted for one year of the required experience, except the minimal required redevelopment project management and administration experience. Necessary Special Requirements Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Bachelor's degree from an accredited college or university with major work in Economics, Finance, Political Science and Government, International Relations and Affairs, or a closely related field. Successful development and execution of business development and marketing plans aimed at attracting businesses. Proficiency with standard software programs (MS Office), and specific real estate software (CoStar), and customer relationship management software (Salesforce). Experience assisting in the development and implementation of a multi-sector economic development strategic plan focused on areas such as quality of life, business and jobs development, education and workforce development, tourism, and business retention, expansion, and attraction. Ability to identify trends and opportunities for economic growth and development. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire PLEASE NOTE: FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Mar 08, 2024
Full Time
The Position The City of Riverside is accepting applications for the position of PROJECT MANAGER OR SENIOR PROJECT MANAGER (depending on experience) to fill multiple vacancies in the Economic Developmen t Division of the Community and Economic Development Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. The City of Riverside is looking for an economic development professional with a high level of energy who can take the City's strategic focus of cultivating a business climate that welcomes innovation, entrepreneurship and investment to the next level. Join a fast paced and dynamic team that is dedicated to identifying and growing new and emerging business sectors helping to create economic opportunities for future generations. We've got a great work schedule and organizational culture that supports employees and encourages growth! Project Manager: $79,176 - $137,988 Annually Under general direction, to develop and implement strategies, policies and programs related to business attraction, retention and expansion; to plan, implement, schedule, coordinate and monitor capital improvement projects, public utilities, redevelopment or housing projects and programs, or special events; to work closely with other Divisions, City Departments, and outside agencies to coordinate timely and seamless service delivery of projects; to provide professional and technical staff assistance; and to do related work as required. Senior Project Manager: $86,616 - 151,020 Annually The Senior Project Manager is distinguished from the classified Project Manager by the specialized nature, difficulty and complexity of work assignments. Incumbents in this classification are expected to demonstrate significant leadership toward the attainment of development goals, work with and understand private sector development interests, independently plan and carry out activities with minimal direction; and exercise managerial responsibility and accountability for the City's highest priority development projects; including independently negotiating development transactions. The Senior Project Manager is responsible for establishing goals, analyzing problems and recommending policy within one or more project areas, and may supervise one or more project managers and/or project coordinators. Work Performed As a Project Manager, ty pical duties may include, but are not limited to, the following: Direct, coordinate, monitor and evaluate the planning and execution of Economic Development, Housing and Community Development or Redevelopment goals and objectives; develop policy related to incentive programs and real estate project development. Identify and market sites suitable for Economic Development, Housing or Redevelopment. Identify and attract targeted businesses and investments as identified in the City's strategic vision and/or economic development strategy. Prepare and administer professional service and real estate development contracts. Develop and issue Requests for Qualifications (RFQ) and Requests for Proposals (RFP) and evaluate qualifications and proposals received in accordance with City policy and coordinate with appropriate City departments, and develop recommendations for the award of contracts. Plan, develop and manage real estate development, financial analysis, direct business assistance and incentive program development/implementation. Oversee diverse forms of business assistance, including site selection, public and private financing, work force development, international trade, permit fast-tracking and general entrepreneurial problem solving with a government environment. Network and build coalition with local, regional, state and federal business and economic development organizations. Develop and implement Marketing strategies, write press releases, manage advertising contracts, and develop and maintain effective media relationships. Manage the City's Special Event permitting process; plan, organize and implement City special events; manage City sponsorship programs. Manage housing programs and projects in accordance with Federal, State and local requirements; analyze housing financing proposals and develop recommendations; ensure that required Housing Plans are current and updated at required intervals; monitor loan and grant recipients to ensure compliance with terms; make recommendations concerning the servicing and collection of housing loans. Enter into negotiations with developers, vendors, business owners and tenants. Establish Community Development, Economic Development, and/or Redevelopment strategies, policies and procedures. Establish and manage performance measurement systems related to capital improvement projects, Marketing, Special Events, Housing, Community Development, Economic Development, and/or Redevelopment goals and objectives. Provide support and/or assistance to private sector companies to facilitate work with the business or industry cluster and provide services/resources in areas that include, but are not limited to marketing, promotion, organization, events, incentives, grant solicitation and coordination/facilitation of workforce recruitment, training, or business counseling services when appropriate In addition to above, as a Senior Project Manager, typical duties may include, but are not limited to, the following: Establish goals, objectives, priorities, schedules and budgets for individual programs and projects. Establish economic development strategies, polices and procedures. Establish and manage performance measurement systems related to Redevelopment and/or Economic Development goals and objectives. Maintain liaison with local Redevelopment and/or Economic Development organizations, local and regional businesses, developers, real estate brokers, public agencies, property owners, and the general public to encourage collaborations and promote Redevelopment and/or Economic Development activities. Make public presentations to legislative bodies, business organizations, community groups, development associations and others regarding the City's Redevelopment and/or Economic Development goals and objectives. Manage various Agency-owned commercial properties, including contract services, tenant lease negotiations, and property maintenance and improvements. Conduct and/or coordinate complex studies, and prepare comprehensive reports and recommendations. Establish and maintain electronic database and contact management programs. Coordinate with other departments the review and processing of specific private development projects. Leverage funding through grants, assistance programs and other means of maximizing the effectiveness of redevelopment projects. Oversee management of City's demographic, land use and market-related database; including maintenance of a commercial and industrial property inventory. Facilitate interdepartmental coordination related to strategic planning, business recruitment and business retention. Qualifications Qualifications for Project Manager: Education: Equivalent to a Bachelor's Degree from an accredited four year college or university with major work in public or business administration, urban planning or a closely related field. A Master's Degree or graduate level course work is desirable. Experience: Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or related field. A Master's Degree may be substituted for one year of the required experience. Qualifications for Senior Project Manager: Education: The equivalent to a Bachelor's degree from an accredited college or university with major work in public or business administration, urban planning, or a closely related field. A Master's Degree or graduate level course work is desirable. Experience : Four years of professional administrative and project management experience in redevelopment, economic development, urban planning, real estate development, or related field. Experience must include one year in the direct administration and management of redevelopment projects. A Master's degree or relevant professional certifications are highly desirable and may be substituted for one year of the required experience, except the minimal required redevelopment project management and administration experience. Necessary Special Requirements Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. Highly Desired Qualifications: Bachelor's degree from an accredited college or university with major work in Economics, Finance, Political Science and Government, International Relations and Affairs, or a closely related field. Successful development and execution of business development and marketing plans aimed at attracting businesses. Proficiency with standard software programs (MS Office), and specific real estate software (CoStar), and customer relationship management software (Salesforce). Experience assisting in the development and implementation of a multi-sector economic development strategic plan focused on areas such as quality of life, business and jobs development, education and workforce development, tourism, and business retention, expansion, and attraction. Ability to identify trends and opportunities for economic growth and development. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire PLEASE NOTE: FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Manager, PACE Center CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, PACE Center to join our team. The Manager PACE Center will be responsible for a wide range of disciplines and services provided through the PACE Center and the day center, including all administrative responsibility related to the direct operation of the center. The incumbent will coordinate overall operations of the PACE Center and serve as the liaison between direct care staff and leadership. Position Information: Department: PACE Salary Grade: O - $105,000 - $173,734 Work Arrangement: Full Office **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the team. Provides guidance to the team regarding Utilization Management and guidelines. Facilitates and leads the Interdisciplinary Team (IDT) meetings. 45% - Program Oversight Coordinates all center activities, including care planning and implementation, preparation for interdisciplinary conferences and daily meetings, family conferences and initial and periodic assessments. Participates in reoccurring scheduled intake and assessment meetings to review participant cases on a regular basis. Oversees the quality of care and safety of PACE participants at the PACE Center and in the community. Serves as a liaison between disciplines, leadership and direct staff. Works closely with the primary care physician staff as part of the IDT to develop and implement the participant's individualized care plans. Serves as a representative of PACE to the community. Supports and guides clinical decisions for patient care that follow PACE center policies and procedures. Coordinates activities related to new participants. Manages the PACE Center's budget and regularly communicates with PACE leadership on the center's operations and needs. Engages proactively with PACE administration to further program development, including participation in working committees and project development/implementation. Oversees overall documentation cohesiveness and accuracy in each of the participant's medical records. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience in a supervisory/managerial capacity in a health care setting required, preferably in a PACE environment. 3 years of experience working with older adult populations required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health care administration, business administration or related field. Experience overseeing clinical departments and ability to guide clinical decisions. Required Licensure / Certifications: CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment more than 50 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-pace-center-pace-garden-grove-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8d4b3e669a06c143a268daffbe870697
Apr 02, 2024
Manager, PACE Center CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, PACE Center to join our team. The Manager PACE Center will be responsible for a wide range of disciplines and services provided through the PACE Center and the day center, including all administrative responsibility related to the direct operation of the center. The incumbent will coordinate overall operations of the PACE Center and serve as the liaison between direct care staff and leadership. Position Information: Department: PACE Salary Grade: O - $105,000 - $173,734 Work Arrangement: Full Office **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the team. Provides guidance to the team regarding Utilization Management and guidelines. Facilitates and leads the Interdisciplinary Team (IDT) meetings. 45% - Program Oversight Coordinates all center activities, including care planning and implementation, preparation for interdisciplinary conferences and daily meetings, family conferences and initial and periodic assessments. Participates in reoccurring scheduled intake and assessment meetings to review participant cases on a regular basis. Oversees the quality of care and safety of PACE participants at the PACE Center and in the community. Serves as a liaison between disciplines, leadership and direct staff. Works closely with the primary care physician staff as part of the IDT to develop and implement the participant's individualized care plans. Serves as a representative of PACE to the community. Supports and guides clinical decisions for patient care that follow PACE center policies and procedures. Coordinates activities related to new participants. Manages the PACE Center's budget and regularly communicates with PACE leadership on the center's operations and needs. Engages proactively with PACE administration to further program development, including participation in working committees and project development/implementation. Oversees overall documentation cohesiveness and accuracy in each of the participant's medical records. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience in a supervisory/managerial capacity in a health care setting required, preferably in a PACE environment. 3 years of experience working with older adult populations required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health care administration, business administration or related field. Experience overseeing clinical departments and ability to guide clinical decisions. Required Licensure / Certifications: CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment more than 50 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-pace-center-pace-garden-grove-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8d4b3e669a06c143a268daffbe870697
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Apr 16, 2024
Full Time
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5706853eb60c514da26ae22ee3d321b1
Apr 13, 2024
Full Time
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5706853eb60c514da26ae22ee3d321b1
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Apr 12, 2024
Full Time
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Apr 12, 2024
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Sr. Manager, Enterprise Analytics (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr Manager II to join our team. The Sr Manager II (Enterprise Analytics) will lead, develop and manage a team of expert Enterprise Analytics Managers that provide a "one-stop shop" for analysis, professional data visualizations, reporting and guidance in all areas of health plan data analytics. The incumbent will serve the information needs of the organization using advanced skills in relational database structured query language (SQL), spreadsheets for some ad hoc needs and reusable professional enterprise-wide Tableau dashboards. The incumbent will also develop more junior staff into Enterprise Analytics Managers. Position Information: Department: Financial Analysis Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Partial Telework (Must Complete Telework Attestation) **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Function Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Provides direction and guidance for staff in performing their duties in accordance with established departmental and organizational policies. Assists with developing department budget and resources. Presents, explains and effectively communicates methodologies, concepts and results to leadership. 45% - Program Oversight Proactively identifies the organization's enterprise-wide reporting needs and provides solutions through the use of SQL and Tableau for medical management programs and initiatives, works with leadership to research, assess and design metrics to measure effectiveness against goals. Prepares professional presentation quality exhibits to communicate outcomes and effectiveness to leadership. Oversees and ensures the timely distribution of accurate, thorough and user-friendly reports and analyses. Researches, assesses and develops advanced tools, models and approaches to increase the accuracy and timeliness of data-driven analytic projects. Develops clinical utilization, cost profile and other indicators for all areas of medical costs. Develops return on investment and business case analyses for program initiatives under consideration by leadership. Participates in the evaluation of decision support and analysis tools, as well as collaborates with the Data Warehouse team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, data science, data analytics, business administration, economics, statistics, applied mathematics or related field required. 5 years of payer health care data analysis required. 2 years of supervisory/management experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in computer science, data science, data analytics, business administration, economics, finance, statistics, applied mathematics or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-enterprise-analytics-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-da9942548ae243428e0d5b0f80da4e87
Apr 12, 2024
Full Time
Sr. Manager, Enterprise Analytics (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr Manager II to join our team. The Sr Manager II (Enterprise Analytics) will lead, develop and manage a team of expert Enterprise Analytics Managers that provide a "one-stop shop" for analysis, professional data visualizations, reporting and guidance in all areas of health plan data analytics. The incumbent will serve the information needs of the organization using advanced skills in relational database structured query language (SQL), spreadsheets for some ad hoc needs and reusable professional enterprise-wide Tableau dashboards. The incumbent will also develop more junior staff into Enterprise Analytics Managers. Position Information: Department: Financial Analysis Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Partial Telework (Must Complete Telework Attestation) **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Function Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Provides direction and guidance for staff in performing their duties in accordance with established departmental and organizational policies. Assists with developing department budget and resources. Presents, explains and effectively communicates methodologies, concepts and results to leadership. 45% - Program Oversight Proactively identifies the organization's enterprise-wide reporting needs and provides solutions through the use of SQL and Tableau for medical management programs and initiatives, works with leadership to research, assess and design metrics to measure effectiveness against goals. Prepares professional presentation quality exhibits to communicate outcomes and effectiveness to leadership. Oversees and ensures the timely distribution of accurate, thorough and user-friendly reports and analyses. Researches, assesses and develops advanced tools, models and approaches to increase the accuracy and timeliness of data-driven analytic projects. Develops clinical utilization, cost profile and other indicators for all areas of medical costs. Develops return on investment and business case analyses for program initiatives under consideration by leadership. Participates in the evaluation of decision support and analysis tools, as well as collaborates with the Data Warehouse team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, data science, data analytics, business administration, economics, statistics, applied mathematics or related field required. 5 years of payer health care data analysis required. 2 years of supervisory/management experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in computer science, data science, data analytics, business administration, economics, finance, statistics, applied mathematics or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-enterprise-analytics-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-da9942548ae243428e0d5b0f80da4e87
Sr. Manager, Utilization Management (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager, Utilization Management (Sr. Manager II) to join our team. The Sr Manager II (Utilization Management) will be responsible for providing oversight of clinical team treatment authorization compliance and oversight of internal and external health network partners. The incumbent will lead inventory management process improvements for all clinical operation Utilization Management (UM) teams to maximize efficiencies and ensure regulatory compliance and National Committee for Quality Assurance (NCQA) accreditation standard excellence. The incumbent will work collaboratively with the Executive Director, Clinical Operations, Enterprise Analytics team, Medical Director team, health network leadership and oversight of committees to support and coordinate best practice protocols for UM, including communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will monitor enterprise utilization, ensure patient access through quality outcomes and use a system approach to ensure whole-person care and communication amongst treatment teams. The incumbent will ensure all UM teams maintain proactive inventory management protocols to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Collaborates with clinical operations leadership to align UM protocols, including Behavioral Health and Long-Term Services and Supports to maximize gained efficiencies across programs. Facilitates improvement planning and escalation discussions with leadership including, executive team and Chief Medical Officer as appropriate. Participates and presents in CalOptima Health's committee meetings. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. 45% - Program Oversight Contributes to the development of policies and procedures that support effective collaboration for internal UM and external health network partners for UM Program standardization, compliance and excellence. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Establishes and maintains a strong health network and external clinical team presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's UM program and delivery. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements emerge related to UM. Participates in workgroups that address UM. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a health related field required. 5 years of UM experience required. 5 years in the health care industry required. 3 years of supervisory/management experience in management of UM authorization inventory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree. Current unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-utilization-management-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e2bab313aafc045be812f52ed31fe05
Apr 07, 2024
Sr. Manager, Utilization Management (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager, Utilization Management (Sr. Manager II) to join our team. The Sr Manager II (Utilization Management) will be responsible for providing oversight of clinical team treatment authorization compliance and oversight of internal and external health network partners. The incumbent will lead inventory management process improvements for all clinical operation Utilization Management (UM) teams to maximize efficiencies and ensure regulatory compliance and National Committee for Quality Assurance (NCQA) accreditation standard excellence. The incumbent will work collaboratively with the Executive Director, Clinical Operations, Enterprise Analytics team, Medical Director team, health network leadership and oversight of committees to support and coordinate best practice protocols for UM, including communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will monitor enterprise utilization, ensure patient access through quality outcomes and use a system approach to ensure whole-person care and communication amongst treatment teams. The incumbent will ensure all UM teams maintain proactive inventory management protocols to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Collaborates with clinical operations leadership to align UM protocols, including Behavioral Health and Long-Term Services and Supports to maximize gained efficiencies across programs. Facilitates improvement planning and escalation discussions with leadership including, executive team and Chief Medical Officer as appropriate. Participates and presents in CalOptima Health's committee meetings. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. 45% - Program Oversight Contributes to the development of policies and procedures that support effective collaboration for internal UM and external health network partners for UM Program standardization, compliance and excellence. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Establishes and maintains a strong health network and external clinical team presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's UM program and delivery. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements emerge related to UM. Participates in workgroups that address UM. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a health related field required. 5 years of UM experience required. 5 years in the health care industry required. 3 years of supervisory/management experience in management of UM authorization inventory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree. Current unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-utilization-management-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e2bab313aafc045be812f52ed31fe05
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Manager I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Manager I-VII Navy 111x, 112X 113X 114X, 611X, 612X, 621X, 631X, 632X, 641X, 648X Manager I-VII Coast Guard SEI15 Manager I-VII Marine Corps 0203, 0207, 0302, 0520, 0602, 0802, 1802, 6502, 7202, 7208, 7210, 7220 Manager I-VII Air Force 8U000, 9G100, 16GX, 41AX, 86M0, 86P0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Cory Chandler, (512) 389-4453 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION : Under the direction of the Deputy Division Director, this position performs highly complex (senior-level) managerial work as Business Manager of the Texas Parks and Wildlife Magazine. This position manages annual budgets; establishes business plans, goals and objectives, procedures, rules and regulations; develops and executes customer acquisition plans; research and production systems; manages schedules, coordinates and evaluates effectiveness in support of TPWD mission. Negotiates printing, fulfillment, advertising and prepress contracts. Coordinates magazine ad placements (flatplans). Supervises the work of others. Works under limited supervision, with moderate latitude for use of initiative and independent judgement. Performs Additional duties as assigned. Complies will all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree and major course work in Business, Communications, Publishing or related field. Experience : Four years progressively responsible experience in publishing printed materials comparable to those produced by the agency. Three years of experience in an administrative supervisory capacity (experience could have happened concurrently with above required experience). Licensure : Must possess or be able to obtain, within thirty days of employment, a valid class "C" Texas driver's license. Note: Retention of position is contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS : Education : One additional year of experience in Business, Communications, Publishing or related field may substitute year for year of required education. Experience : A Master's Degree from an accredited college or university may substitute for one year of experience, excluding the three years of supervisory experience; A PhD from an accredited college or university may substitute for two years of experience, excluding the three years supervisory experience. PREFERRED QUALIFICATIONS : Education : Graduate degree from an accredited college or university in Business, Communications, Publishing or related field. Experience : Six years progressively responsible experience in publishing printed materials comparable to those produced by the agency, three of which must have been in an administrative supervisory capacity. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge of successful publishing, editing, circulation and management practices; Knowledge of relevant publishing and copyright laws; Knowledge of desk top publishing applications and tools; Skill in leadership and networking; Skill in developing positive, productive working relationships with staff of other operational divisions and with various public interest groups; Skill in budget preparation, monitoring and control of expenditures; Ability to plan, implement, and evaluate effectiveness of publishing initiatives; Ability to communicate effectively in both oral and written presentations; Ability to use automated systems including personal computers and various software; Ability to establish goals and objectives, be creative and innovative in developing implementation plans, organize workloads, establish priorities, and evaluate performance, with special attention to those areas as related to a sound publishing management and development program; Ability to make sound judgments on establishment of priorities and appropriate allocation of available staff, financial, and other resources; Ability to meet deadlines while handling multiple projects and tasks; Ability to effectively supervise and motivate assigned staff and to delegate effectively; Ability to exercise initiative and work both independently and as a team member; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : May be required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays and holidays; Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 10-15% with possible overnight stays; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 18, 2024, 11:59:00 PM
Mar 22, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Manager I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Manager I-VII Navy 111x, 112X 113X 114X, 611X, 612X, 621X, 631X, 632X, 641X, 648X Manager I-VII Coast Guard SEI15 Manager I-VII Marine Corps 0203, 0207, 0302, 0520, 0602, 0802, 1802, 6502, 7202, 7208, 7210, 7220 Manager I-VII Air Force 8U000, 9G100, 16GX, 41AX, 86M0, 86P0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Cory Chandler, (512) 389-4453 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION : Under the direction of the Deputy Division Director, this position performs highly complex (senior-level) managerial work as Business Manager of the Texas Parks and Wildlife Magazine. This position manages annual budgets; establishes business plans, goals and objectives, procedures, rules and regulations; develops and executes customer acquisition plans; research and production systems; manages schedules, coordinates and evaluates effectiveness in support of TPWD mission. Negotiates printing, fulfillment, advertising and prepress contracts. Coordinates magazine ad placements (flatplans). Supervises the work of others. Works under limited supervision, with moderate latitude for use of initiative and independent judgement. Performs Additional duties as assigned. Complies will all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from an accredited college or university with a Bachelor's degree and major course work in Business, Communications, Publishing or related field. Experience : Four years progressively responsible experience in publishing printed materials comparable to those produced by the agency. Three years of experience in an administrative supervisory capacity (experience could have happened concurrently with above required experience). Licensure : Must possess or be able to obtain, within thirty days of employment, a valid class "C" Texas driver's license. Note: Retention of position is contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS : Education : One additional year of experience in Business, Communications, Publishing or related field may substitute year for year of required education. Experience : A Master's Degree from an accredited college or university may substitute for one year of experience, excluding the three years of supervisory experience; A PhD from an accredited college or university may substitute for two years of experience, excluding the three years supervisory experience. PREFERRED QUALIFICATIONS : Education : Graduate degree from an accredited college or university in Business, Communications, Publishing or related field. Experience : Six years progressively responsible experience in publishing printed materials comparable to those produced by the agency, three of which must have been in an administrative supervisory capacity. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge of successful publishing, editing, circulation and management practices; Knowledge of relevant publishing and copyright laws; Knowledge of desk top publishing applications and tools; Skill in leadership and networking; Skill in developing positive, productive working relationships with staff of other operational divisions and with various public interest groups; Skill in budget preparation, monitoring and control of expenditures; Ability to plan, implement, and evaluate effectiveness of publishing initiatives; Ability to communicate effectively in both oral and written presentations; Ability to use automated systems including personal computers and various software; Ability to establish goals and objectives, be creative and innovative in developing implementation plans, organize workloads, establish priorities, and evaluate performance, with special attention to those areas as related to a sound publishing management and development program; Ability to make sound judgments on establishment of priorities and appropriate allocation of available staff, financial, and other resources; Ability to meet deadlines while handling multiple projects and tasks; Ability to effectively supervise and motivate assigned staff and to delegate effectively; Ability to exercise initiative and work both independently and as a team member; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : May be required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays and holidays; Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 10-15% with possible overnight stays; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 18, 2024, 11:59:00 PM
Program Manager (Real Estate and Grant Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Real Estate and Grant Management) to join our team. The Program Manager for Real Estate and Grant Management is responsible for supporting and tracking oversight of CalOptima Health's real estate initiatives throughout the project lifecycle. The incumbent will codify, track and report on all housing and building initiatives and projects that are partially or fully funded by CalOptima Health through incentives or grants. Position Information: Department: Facilities Salary Grade: L - $77,000 - $127,094 ($37.02 - $61.1029) Work Arrangement: Full Office Duties & Responsibilities: 85% - Program Support Participates in CalOptima Health's real estate initiatives and project management, including proposal review, site visits and other real estate related activities. Ensures that the quality and timeline of CalOptima Health's initiatives and project requirements meet operational and organizational needs. Coordinates with leadership, project managers and third parties to monitor and report that housing and building projects are tracked for completion and use within the established guidelines and timelines, while also identifying issues or risks. Serves as a project and financial controls subject matter expert in the evaluation and tracking of housing and building initiatives progress, providing compliance oversight and effective communication, in a cross-functional and multi-disciplinary capacity. Conducts routine monitoring and on-site visits, using written instructions for program and project grants review, to analyze required reporting, photo-document project status and test for risks, errors, waste and required compliance. Monitors all housing and building projects that are partially or fully funded by either incentives or grants in accordance with CalOptima Health contracts or grant agreements. These duties include, but are not limited to tracking, site visits, status reports, and compliance review. Develops summary reports and presentations for review by management and the board of directors as requested. Simultaneously tracks multiple housing and building projects of varied scale. Manages relationships with all stakeholders and ensures collaboration on projects. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, collaboration, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in construction management, accounting-finance, real estate or a related field required. 3 years in construction management, project financial controls, real estate asset management or property/facilities management with increasing levels of responsibility required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 5 years of experience and understanding of financial and nonfinancial data and the integration of information for real estate and facilities development, construction, property management and related transactions. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-real-estate-and-grant-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd52b5cb9b57174b8db0a086556883dc
Apr 18, 2024
Program Manager (Real Estate and Grant Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Real Estate and Grant Management) to join our team. The Program Manager for Real Estate and Grant Management is responsible for supporting and tracking oversight of CalOptima Health's real estate initiatives throughout the project lifecycle. The incumbent will codify, track and report on all housing and building initiatives and projects that are partially or fully funded by CalOptima Health through incentives or grants. Position Information: Department: Facilities Salary Grade: L - $77,000 - $127,094 ($37.02 - $61.1029) Work Arrangement: Full Office Duties & Responsibilities: 85% - Program Support Participates in CalOptima Health's real estate initiatives and project management, including proposal review, site visits and other real estate related activities. Ensures that the quality and timeline of CalOptima Health's initiatives and project requirements meet operational and organizational needs. Coordinates with leadership, project managers and third parties to monitor and report that housing and building projects are tracked for completion and use within the established guidelines and timelines, while also identifying issues or risks. Serves as a project and financial controls subject matter expert in the evaluation and tracking of housing and building initiatives progress, providing compliance oversight and effective communication, in a cross-functional and multi-disciplinary capacity. Conducts routine monitoring and on-site visits, using written instructions for program and project grants review, to analyze required reporting, photo-document project status and test for risks, errors, waste and required compliance. Monitors all housing and building projects that are partially or fully funded by either incentives or grants in accordance with CalOptima Health contracts or grant agreements. These duties include, but are not limited to tracking, site visits, status reports, and compliance review. Develops summary reports and presentations for review by management and the board of directors as requested. Simultaneously tracks multiple housing and building projects of varied scale. Manages relationships with all stakeholders and ensures collaboration on projects. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, collaboration, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in construction management, accounting-finance, real estate or a related field required. 3 years in construction management, project financial controls, real estate asset management or property/facilities management with increasing levels of responsibility required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 5 years of experience and understanding of financial and nonfinancial data and the integration of information for real estate and facilities development, construction, property management and related transactions. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-real-estate-and-grant-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd52b5cb9b57174b8db0a086556883dc
Social Worker (Care Manager) (MSSP) CalOptima CalOptima Health is seeking a highly motivated an experienced Social Worker (Care Manager) (MSSP) to join our team. This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Position Information: Department: MSSP Salary Grade: J - $65,000 - $106,106 Work Arrangement: Community Worker **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Care Management Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. 25% - Support Services Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/social-worker-care-manager-mssp-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-67b0f6099e1f6b49a7d8b6206395c0e6
Apr 04, 2024
Social Worker (Care Manager) (MSSP) CalOptima CalOptima Health is seeking a highly motivated an experienced Social Worker (Care Manager) (MSSP) to join our team. This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Position Information: Department: MSSP Salary Grade: J - $65,000 - $106,106 Work Arrangement: Community Worker **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Care Management Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. 25% - Support Services Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/social-worker-care-manager-mssp-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-67b0f6099e1f6b49a7d8b6206395c0e6
Program Manager (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Behavioral Health) to join our team. The Program Manager (PM) plays a vital role in the program design, development and implementation of behavioral health (BH) related programs and initiatives. The incumbent works under the general direction of the Manager, Behavioral Health in collaboration with other Behavioral Health Integration (BHI) department leadership to design, implement and evaluate BH programs and initiatives. The incumbent will be responsible for the overall direction, coordination, implementation, execution, control and completion of tasks supporting new program development. Position Information: Department: Behavioral Health Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists and/or leads program development activities for various BH programs and initiatives. Assists with and/or leads in creating project plans, developing and maintaining process flows, maintaining project related materials (ex. action plans, intervention logs, tracking and trending) and other project related tasks as necessary. Assists with the development of quality and programs dashboards related to BH department performance and management of projects related to BH and Quality. Assists management in the development of specifications and/or scope of work for requests for proposals (RFP), requests for quotes (RFQ) or requests for inquiries (RFI) to support new program development. Reviews literature and other educational media for advancements and research in the health care field. Develops and/or oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies technological tools to enhance and support existing or new program development. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with the department analyst in the development of outcome reports for programs supported by the department. Coordinates with external stakeholders related to projects and/or programs. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in behavioral health, business administration or related field required. 3 years of health care related work experience (e.g., BH benefit management, program implementation, project management) required. 3 years of progressive program/process management and implementation related experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health administration or related field. Project Management Professional (PMP) certification. Experience in BH field. Experience in a government or public environment. Experience in new program development for vulnerable populations, including strategic planning for a start-up program and implementing the program. Experience in developing sound and responsible business plans and financial models. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-behavioral-health-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e2e28cbf89090a489f4f47edb3d23ca5
Apr 04, 2024
Program Manager (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Behavioral Health) to join our team. The Program Manager (PM) plays a vital role in the program design, development and implementation of behavioral health (BH) related programs and initiatives. The incumbent works under the general direction of the Manager, Behavioral Health in collaboration with other Behavioral Health Integration (BHI) department leadership to design, implement and evaluate BH programs and initiatives. The incumbent will be responsible for the overall direction, coordination, implementation, execution, control and completion of tasks supporting new program development. Position Information: Department: Behavioral Health Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists and/or leads program development activities for various BH programs and initiatives. Assists with and/or leads in creating project plans, developing and maintaining process flows, maintaining project related materials (ex. action plans, intervention logs, tracking and trending) and other project related tasks as necessary. Assists with the development of quality and programs dashboards related to BH department performance and management of projects related to BH and Quality. Assists management in the development of specifications and/or scope of work for requests for proposals (RFP), requests for quotes (RFQ) or requests for inquiries (RFI) to support new program development. Reviews literature and other educational media for advancements and research in the health care field. Develops and/or oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies technological tools to enhance and support existing or new program development. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with the department analyst in the development of outcome reports for programs supported by the department. Coordinates with external stakeholders related to projects and/or programs. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in behavioral health, business administration or related field required. 3 years of health care related work experience (e.g., BH benefit management, program implementation, project management) required. 3 years of progressive program/process management and implementation related experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health administration or related field. Project Management Professional (PMP) certification. Experience in BH field. Experience in a government or public environment. Experience in new program development for vulnerable populations, including strategic planning for a start-up program and implementing the program. Experience in developing sound and responsible business plans and financial models. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-behavioral-health-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e2e28cbf89090a489f4f47edb3d23ca5
Program Manager (Clinical Strategic Programs) (Full Telework) Job Description Department(s): Medical Management Reports to: Sr Manager I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the general direction of the Sr Manager I, the Program Manager (Clinical Strategic Programs) will collaborate and coordinate with leadership to design, implement and evaluate programs for the areas assigned by the Chief Medical Officer (CMO) or management. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of new clinical programs. The incumbent will monitor cross functional clinical projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. The incumbent will also support CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports with program design, development and implementation of clinical strategic programs. Leads program development activities for various clinical programs, including innovation pilots. Assists management in the development of specifications and scope of work for Request for Proposal (RFP), Request for Quotes (RFQ) or Request for Inquiry (RFI) to support new clinical program development. Reviews evidence-based literature and other educational media for advancements and research in the health care field. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies clinical team to develop user requirements of technological tools to enhance and improve the efficiency of existing or new clinical programs. Collaborates with other department analysts in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment, identifies issues that may impact CalOptima Health's clinical programs. Reviews and helps update policies and procedures and ensures knowledge related to assigned programs and projects. Works with all CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience in developing sound and responsible business plans and financial models required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Work independently and as an effective member of a team Master's degree in Health Administration or related field. Lean Six Sigma Green Belt. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4494 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c27b88b6f9947f4aad8b0a8a2aa6e450
Apr 03, 2024
Full Time
Program Manager (Clinical Strategic Programs) (Full Telework) Job Description Department(s): Medical Management Reports to: Sr Manager I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the general direction of the Sr Manager I, the Program Manager (Clinical Strategic Programs) will collaborate and coordinate with leadership to design, implement and evaluate programs for the areas assigned by the Chief Medical Officer (CMO) or management. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of new clinical programs. The incumbent will monitor cross functional clinical projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. The incumbent will also support CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports with program design, development and implementation of clinical strategic programs. Leads program development activities for various clinical programs, including innovation pilots. Assists management in the development of specifications and scope of work for Request for Proposal (RFP), Request for Quotes (RFQ) or Request for Inquiry (RFI) to support new clinical program development. Reviews evidence-based literature and other educational media for advancements and research in the health care field. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies clinical team to develop user requirements of technological tools to enhance and improve the efficiency of existing or new clinical programs. Collaborates with other department analysts in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment, identifies issues that may impact CalOptima Health's clinical programs. Reviews and helps update policies and procedures and ensures knowledge related to assigned programs and projects. Works with all CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience in developing sound and responsible business plans and financial models required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Work independently and as an effective member of a team Master's degree in Health Administration or related field. Lean Six Sigma Green Belt. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4494 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c27b88b6f9947f4aad8b0a8a2aa6e450
Program Manager (Quality Initiatives) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Quality Initiatives) to join our team. Under the general direction of the Manager Quality Analytics, the Program Manager (Quality Initiatives) will collaborate and coordinate with leadership to design, implement and evaluate quality programs. The incumbent will coordinate, monitor and complete tasks supporting the development of quality programs and initiatives. The incumbent will monitor cross functional projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. Additionally, the incumbent will support CalOptima Health staff on related projects as needed. Position Information: Department: Quality Analytics Salary Grade: L - $77,000 - $127,094 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Supports with program design, development and implementation of quality programs impacting but not limited to Healthcare Effectiveness Data and Information Set (HEDIS), Managed Care Accountability Sets (MCAS), and Centers for Medicare & Medicaid Services (CMS) STARs quality measures consistent with the quality program and workplan. Leads performance and quality improvement projects, Plan Do Study Act or other formats. Supports National Committee for Quality Assurance (NCQA) accreditation standard initiatives or projects and provides analysis and evaluation of related activities as needed. Assist with monitoring strategic program development, root cause analysis and impact analysis and coordinates collaborative and quality innovation pilots. Reviews evidence-based literature for best practices to incorporate into strategy. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Collaborates with other departments in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment and identifies issues that may impact CalOptima Health's quality program and workplan. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and assists in updating policies and procedures and ensures knowledge related to assigned programs and projects. Works with all of CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-quality-initiatives-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a5cd3063e694ff4aa42e06b7ddda7505
Apr 02, 2024
Full Time
Program Manager (Quality Initiatives) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Quality Initiatives) to join our team. Under the general direction of the Manager Quality Analytics, the Program Manager (Quality Initiatives) will collaborate and coordinate with leadership to design, implement and evaluate quality programs. The incumbent will coordinate, monitor and complete tasks supporting the development of quality programs and initiatives. The incumbent will monitor cross functional projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. Additionally, the incumbent will support CalOptima Health staff on related projects as needed. Position Information: Department: Quality Analytics Salary Grade: L - $77,000 - $127,094 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Supports with program design, development and implementation of quality programs impacting but not limited to Healthcare Effectiveness Data and Information Set (HEDIS), Managed Care Accountability Sets (MCAS), and Centers for Medicare & Medicaid Services (CMS) STARs quality measures consistent with the quality program and workplan. Leads performance and quality improvement projects, Plan Do Study Act or other formats. Supports National Committee for Quality Assurance (NCQA) accreditation standard initiatives or projects and provides analysis and evaluation of related activities as needed. Assist with monitoring strategic program development, root cause analysis and impact analysis and coordinates collaborative and quality innovation pilots. Reviews evidence-based literature for best practices to incorporate into strategy. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Collaborates with other departments in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment and identifies issues that may impact CalOptima Health's quality program and workplan. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and assists in updating policies and procedures and ensures knowledge related to assigned programs and projects. Works with all of CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-quality-initiatives-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a5cd3063e694ff4aa42e06b7ddda7505
Texas Tech University Health Sciences Center
Lubbock, TX
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
Mar 15, 2024
Full Time
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN AQUATICS MANAGER - PART TIME PARKS AND RECREATION Year 1 Year 2 Year 3 $ 16.12 $ 16.37 $ 16.62 OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the overall operation, staffing and scheduling of programs and activities of both City aquatic facilities, as well as maintaining current status with all the latest certifications and training information. The Aquatics Manager works in cooperation with the Assistant Aquatics Managers in the operation of municipal swimming pools and associated aquatics programs during the aquatics season. Incumbents assist in determining staff necessary for the supervision of pool activities, including preparing work schedules and assigning personnel to duty stations, observing pool attendance, and adding or shifting Lifeguards and other aquatics staff to ensure proper coverage. Maintains current Lifeguard, First Aid, CPR certification status (prefer also current certification as Water Safety Instructor) with good understanding of all the latest certifications and training information. SUPERVISION RECEIVED Works under general supervision of the Recreation Coordinator and/or Recreation Superintendent. SUPERVISION EXERCISED Exercises supervision over aquatics staff, volunteers and recreation instructors. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or GED equivalent Minimum of 18 years of age or older At least two (2) years of combined experience working with Aquatic Programs in the capacity of Assistant Aquatics Manager, Water Safety Instructor and Lifeguard and working with the public. Certification in Lifeguard Training, Swim Instructor, First Aid, CPR, AED, Bloodborne Pathogens and Lifeguard Instructor certified / Swim Lesson Instructor Trainer preferred. Convert current certification(s) to the Red Cross program within a timely manner. Some previous experience supervising and leading others in a work environment; preferably possesses effective work experience as an Assistant Aquatics Manager. SPECIAL REQUIREMENTS Valid Arizona State Driver’s License or ability to obtain one. Requires possession of a valid certification from a lifeguard organization (Ellis, Red Cross, Starguard). Also prefer certification, or ability to obtain certification, as a Swim Instructor. Requires possession of Cardio-Pulmonary Resuscitation (CPR), First Aid, Automated External Defibrillators (AED) and Bloodborne Pathogens Training certifications . Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Supervises pool employees; Supervisory duties include instructing, training, assigning and evaluating work, maintaining standards, coordinating activities, participating in the hiring of new employees, acting on employee problems, and recommending employee discipline as appropriate; and maintaining personnel records. Coordinates and supervises personnel and programs within Aquatics, including staff scheduling and assignments. Monitors and develops pool program activities such as swimming lessons, swim meets, etc. Maintains order in the pool and enforces pool safety rules and regulations. Works with on-site staff to establish consistent rules, discipline procedures, and organization of timely reports and records. Evaluates situations and acts properly and quickly in emergencies. Recommends necessary equipment and supplies for the safe operation of the pool. Ensures the proper maintenance and sanitation of pool and facility. Oversees the collection, recording and depositing of all monies received. Communicates effectively between the Recreation Management Staff, employees, volunteers and the general public. Informs the Recreation Management Staff of situations and/or problems they are unable to handle, and to help resolve them. Makes daily and weekly visits to each site and monitors all operations. Maintains records and prepares reports on pool activities and operation. Directs the cleaning, general operation, and maintenance of pool facilities. Supervises the distribution, care, use and maintenance of all supplies and equipment. Develops and assists with promotion and advertising of programs including creating and/or proofing flyers, brochures, press releases and on-line content. Prepares and presents comprehensive written and oral reports, evaluations and analysis of programs, activities and the facility. May act as an instructor or provide lifeguard services. May provide water rescue and first aid/CPR procedures as necessary. Assists Recreation Coordinator / Superintendent in the overall program planning and implementation of a broad based and comprehensive Aquatics Leisure and Training Program. Assists in the development and implementation of training and orientation sessions of other Aquatics Staff. Continue development of leadership skill throughout the program. Completes all necessary reporting and recordkeeping necessary to facilitate operation and completion of individual programs. Record staff hours, lesson registrations, assignments, completion of all City of Kingman reporting forms, and recording of all types of daily, pass and lesson registrations receipts, as well as pool reservations, purchasing, accident and incident reports. Promotes interest and provides information regarding aquatic programs to schools, other recreation officials, community service groups, other departments and the general public, in addition to the planning and implementation of aquatic special events. Assists in the planning and holding of red shirt drills to test lifeguard and facility’s EAP. Leads and performs professional rescue procedures as needed, and offering assistance to aquatic patrons when required, in addition to practicing all current preventative measures. Supports the relationship between the City of Kingman and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, and complies with all City policies and procedures. Performs a variety of miscellaneous duties such as answering the phone, typing, data entry, public speaking to youth groups and classes, and general public relations and promotion of the City Aquatic and water instruction/lesson programs. Performs routine maintenance such as skimming pool, hosing deck, arranging deck chairs, etc. Makes periodic tests of water in the pool to determine chemical balance of chlorinators. Attends all necessary meetings and trainings as scheduled. Completes written materials such as: daily attendance, accident/incident forms, timesheets, evaluations and other related records and reports. Provides excellent and proficient customer service to both internal and external customers. Regular attendance is an essential function of this job to ensure continuity; Maintains regular, reliable and punctual attendance and adherence to scheduled hours of work. May be required to work early mornings, afternoons, evenings, weekends and holidays as needed; Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES May operate golf cart on park premises. If 18 years of age or older, may operate a city vehicle to run errands and attend to events. As needed, unlock and lock facilities. Performs related duties as required. Performs special assignments as requested. KNOWLEDGE Considerable knowledge of aquatic management philosophy, planning and administration; Equipment, facilities, operations and techniques used in a comprehensive community aquatics program; Health and Safety standards and practices, which relate to the operation of public pools; Exhibits knowledge and certification from a lifeguard organization and/or approved Red Cross instructor or related Water Safety Instructor certification organization and the skills that are to be taught are in accordance with Red Cross program requirements. Water safety rules; Methods for keeping water and surrounding areas safe for public use; Federal, State and local codes, laws, and regulations related to operation of a municipal swimming pool; General knowledge of the principles and practices of supervision; Customer service principles and practices; Recordkeeping practices; First aid, CPR, AED for proper response in an emergency situation; Federal OSHA and State and County regulations and City policies regarding safe work practices; Basic mathematical principles. SKILLS Skill in the effective, safe operation of listed tools and equipment; Utilizing effective lifeguarding competencies; Teaching effective water safety, swimming and diving instructional and certification methods and techniques; Effective application of First Aid, CPR and AED and using appropriate protocols and procedures in addressing Bloodborne Pathogens; Utilizing computer hardware and software to accomplish work assignments (i.e., Microsoft Office) and demonstrate proficiency to update documents, spreadsheets, and databases. ABILITIES Ability to develop, coordinate, and direct varied activities involved in a community aquatics program; Establish and maintain effective working relationships with employees, supervisors, other agencies, participants, instructors, community leaders, and the general public; Communicate effectively orally and in writing; Lead, mentor and supervise staff; Plan and supervise the work of paid staff and volunteers; Correctly assess emergencies and needs for assistance, implement correct decisions and act quickly and effectively in emergencies; Maintain safety and order in a swimming pool facility; Know and understand pool rules and regulations; Deal courteously and cooperatively with the public; Effectively explain rules, provide guidance and enforce appropriate discipline; Keep and maintain complete and accurate manual and electronic records; Respond to requests and inquiries courteously; Participate in teamwork productively and establish and maintain effective working relationships with employees, supervisors, and the public; Maintain regular attendance and recognize attendance as an essential function of this job to ensure continuity; Willingness to work shifts and hours for department held events and activities to include the working of early mornings, afternoons, evenings, nights, weekends, and holidays as scheduled and as necessary; and work in different weather conditions with exposure to the elements; Describe orally and in writing incidents or complaints; Assist recreation staff at special events; Exercise tact and judgment when resolving problems; Prepare, review and present clear and concise reports. Miscellaneous WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - See Physical Demands Form COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is seasonal 90 days or less with no benefits. Closing Date/Time: 5/17/2024 5:00 PM Arizona
Mar 08, 2024
Temporary
Job Summary CITY OF KINGMAN AQUATICS MANAGER - PART TIME PARKS AND RECREATION Year 1 Year 2 Year 3 $ 16.12 $ 16.37 $ 16.62 OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION Responsible for the overall operation, staffing and scheduling of programs and activities of both City aquatic facilities, as well as maintaining current status with all the latest certifications and training information. The Aquatics Manager works in cooperation with the Assistant Aquatics Managers in the operation of municipal swimming pools and associated aquatics programs during the aquatics season. Incumbents assist in determining staff necessary for the supervision of pool activities, including preparing work schedules and assigning personnel to duty stations, observing pool attendance, and adding or shifting Lifeguards and other aquatics staff to ensure proper coverage. Maintains current Lifeguard, First Aid, CPR certification status (prefer also current certification as Water Safety Instructor) with good understanding of all the latest certifications and training information. SUPERVISION RECEIVED Works under general supervision of the Recreation Coordinator and/or Recreation Superintendent. SUPERVISION EXERCISED Exercises supervision over aquatics staff, volunteers and recreation instructors. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or GED equivalent Minimum of 18 years of age or older At least two (2) years of combined experience working with Aquatic Programs in the capacity of Assistant Aquatics Manager, Water Safety Instructor and Lifeguard and working with the public. Certification in Lifeguard Training, Swim Instructor, First Aid, CPR, AED, Bloodborne Pathogens and Lifeguard Instructor certified / Swim Lesson Instructor Trainer preferred. Convert current certification(s) to the Red Cross program within a timely manner. Some previous experience supervising and leading others in a work environment; preferably possesses effective work experience as an Assistant Aquatics Manager. SPECIAL REQUIREMENTS Valid Arizona State Driver’s License or ability to obtain one. Requires possession of a valid certification from a lifeguard organization (Ellis, Red Cross, Starguard). Also prefer certification, or ability to obtain certification, as a Swim Instructor. Requires possession of Cardio-Pulmonary Resuscitation (CPR), First Aid, Automated External Defibrillators (AED) and Bloodborne Pathogens Training certifications . Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Supervises pool employees; Supervisory duties include instructing, training, assigning and evaluating work, maintaining standards, coordinating activities, participating in the hiring of new employees, acting on employee problems, and recommending employee discipline as appropriate; and maintaining personnel records. Coordinates and supervises personnel and programs within Aquatics, including staff scheduling and assignments. Monitors and develops pool program activities such as swimming lessons, swim meets, etc. Maintains order in the pool and enforces pool safety rules and regulations. Works with on-site staff to establish consistent rules, discipline procedures, and organization of timely reports and records. Evaluates situations and acts properly and quickly in emergencies. Recommends necessary equipment and supplies for the safe operation of the pool. Ensures the proper maintenance and sanitation of pool and facility. Oversees the collection, recording and depositing of all monies received. Communicates effectively between the Recreation Management Staff, employees, volunteers and the general public. Informs the Recreation Management Staff of situations and/or problems they are unable to handle, and to help resolve them. Makes daily and weekly visits to each site and monitors all operations. Maintains records and prepares reports on pool activities and operation. Directs the cleaning, general operation, and maintenance of pool facilities. Supervises the distribution, care, use and maintenance of all supplies and equipment. Develops and assists with promotion and advertising of programs including creating and/or proofing flyers, brochures, press releases and on-line content. Prepares and presents comprehensive written and oral reports, evaluations and analysis of programs, activities and the facility. May act as an instructor or provide lifeguard services. May provide water rescue and first aid/CPR procedures as necessary. Assists Recreation Coordinator / Superintendent in the overall program planning and implementation of a broad based and comprehensive Aquatics Leisure and Training Program. Assists in the development and implementation of training and orientation sessions of other Aquatics Staff. Continue development of leadership skill throughout the program. Completes all necessary reporting and recordkeeping necessary to facilitate operation and completion of individual programs. Record staff hours, lesson registrations, assignments, completion of all City of Kingman reporting forms, and recording of all types of daily, pass and lesson registrations receipts, as well as pool reservations, purchasing, accident and incident reports. Promotes interest and provides information regarding aquatic programs to schools, other recreation officials, community service groups, other departments and the general public, in addition to the planning and implementation of aquatic special events. Assists in the planning and holding of red shirt drills to test lifeguard and facility’s EAP. Leads and performs professional rescue procedures as needed, and offering assistance to aquatic patrons when required, in addition to practicing all current preventative measures. Supports the relationship between the City of Kingman and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, and complies with all City policies and procedures. Performs a variety of miscellaneous duties such as answering the phone, typing, data entry, public speaking to youth groups and classes, and general public relations and promotion of the City Aquatic and water instruction/lesson programs. Performs routine maintenance such as skimming pool, hosing deck, arranging deck chairs, etc. Makes periodic tests of water in the pool to determine chemical balance of chlorinators. Attends all necessary meetings and trainings as scheduled. Completes written materials such as: daily attendance, accident/incident forms, timesheets, evaluations and other related records and reports. Provides excellent and proficient customer service to both internal and external customers. Regular attendance is an essential function of this job to ensure continuity; Maintains regular, reliable and punctual attendance and adherence to scheduled hours of work. May be required to work early mornings, afternoons, evenings, weekends and holidays as needed; Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES May operate golf cart on park premises. If 18 years of age or older, may operate a city vehicle to run errands and attend to events. As needed, unlock and lock facilities. Performs related duties as required. Performs special assignments as requested. KNOWLEDGE Considerable knowledge of aquatic management philosophy, planning and administration; Equipment, facilities, operations and techniques used in a comprehensive community aquatics program; Health and Safety standards and practices, which relate to the operation of public pools; Exhibits knowledge and certification from a lifeguard organization and/or approved Red Cross instructor or related Water Safety Instructor certification organization and the skills that are to be taught are in accordance with Red Cross program requirements. Water safety rules; Methods for keeping water and surrounding areas safe for public use; Federal, State and local codes, laws, and regulations related to operation of a municipal swimming pool; General knowledge of the principles and practices of supervision; Customer service principles and practices; Recordkeeping practices; First aid, CPR, AED for proper response in an emergency situation; Federal OSHA and State and County regulations and City policies regarding safe work practices; Basic mathematical principles. SKILLS Skill in the effective, safe operation of listed tools and equipment; Utilizing effective lifeguarding competencies; Teaching effective water safety, swimming and diving instructional and certification methods and techniques; Effective application of First Aid, CPR and AED and using appropriate protocols and procedures in addressing Bloodborne Pathogens; Utilizing computer hardware and software to accomplish work assignments (i.e., Microsoft Office) and demonstrate proficiency to update documents, spreadsheets, and databases. ABILITIES Ability to develop, coordinate, and direct varied activities involved in a community aquatics program; Establish and maintain effective working relationships with employees, supervisors, other agencies, participants, instructors, community leaders, and the general public; Communicate effectively orally and in writing; Lead, mentor and supervise staff; Plan and supervise the work of paid staff and volunteers; Correctly assess emergencies and needs for assistance, implement correct decisions and act quickly and effectively in emergencies; Maintain safety and order in a swimming pool facility; Know and understand pool rules and regulations; Deal courteously and cooperatively with the public; Effectively explain rules, provide guidance and enforce appropriate discipline; Keep and maintain complete and accurate manual and electronic records; Respond to requests and inquiries courteously; Participate in teamwork productively and establish and maintain effective working relationships with employees, supervisors, and the public; Maintain regular attendance and recognize attendance as an essential function of this job to ensure continuity; Willingness to work shifts and hours for department held events and activities to include the working of early mornings, afternoons, evenings, nights, weekends, and holidays as scheduled and as necessary; and work in different weather conditions with exposure to the elements; Describe orally and in writing incidents or complaints; Assist recreation staff at special events; Exercise tact and judgment when resolving problems; Prepare, review and present clear and concise reports. Miscellaneous WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - See Physical Demands Form COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is seasonal 90 days or less with no benefits. Closing Date/Time: 5/17/2024 5:00 PM Arizona
Texas Tech University Health Sciences Center
Lubbock, TX
Unit Manager-Optician Manager Lubbock 37181BR Position Description Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff. Major/Essential Functions Must have a deep understanding and acceptance of customer-centered service. Must be able to supervise others to maintain a standard of professionalism across both locations of our optical shops. Poses strong written and verbal skills and be able to fully understand our local customer base with regard to what they want and expect to see in our stores. Maintain inventory of eyewear, accessories, and supplies. Order revenue and patient contact lenses. Files Insurance Claims for both locations for Medicare and for TTEC vision plans. Monitor sales volumes for both locations and make adjustments in pricing and offerings accordingly. Verify in-coming stock and check the quality of new products. Dispense contact lenses. Verify patient lenses match the prescription written. Certified optician by the American Board of Opticianry (ABOC). Required Qualifications Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=860043 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f62cbc5d6968524f8e95c7fc198d0705
Apr 14, 2024
Full Time
Unit Manager-Optician Manager Lubbock 37181BR Position Description Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff. Major/Essential Functions Must have a deep understanding and acceptance of customer-centered service. Must be able to supervise others to maintain a standard of professionalism across both locations of our optical shops. Poses strong written and verbal skills and be able to fully understand our local customer base with regard to what they want and expect to see in our stores. Maintain inventory of eyewear, accessories, and supplies. Order revenue and patient contact lenses. Files Insurance Claims for both locations for Medicare and for TTEC vision plans. Monitor sales volumes for both locations and make adjustments in pricing and offerings accordingly. Verify in-coming stock and check the quality of new products. Dispense contact lenses. Verify patient lenses match the prescription written. Certified optician by the American Board of Opticianry (ABOC). Required Qualifications Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=860043 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f62cbc5d6968524f8e95c7fc198d0705
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Mar 08, 2024
Full Time
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field