CAREER DESCRIPTION
Community Program Specialist - Korean SpeakerIn addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.25% increase
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLICThis recruitment will establish an open eligible list that will be used to fill current and future Community Program Specialist - Korean Speaker positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange.
DEADLINE TO APPLYThis recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Qualified applicants are encouraged to apply immediately.
REGISTRAR OF VOTERSThe Registrar of Voters (ROV), a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions, and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.8 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California, and local jurisdictions. The Registrar of Voters' staff includes 49 full-time employees, and numerous extra help employees who support various election related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management.
The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative, and a strong dedication to customer
Click here for more information on ROV.
Click here for more information on the County of Orange.
THE OPPORTUNITYThe County of Orange, Registrar of Voters conducts proactive outreach programs in Chinese, Vietnamese, Korean, and Spanish as mandated by the U.S. Voting Rights Act. This includes translation/proofreading of election materials, providing language assistance to voters, voter education, and serving as an on-going liaison with language-based community organizations and media. This position works with the Korean speaking population of Orange County.
The Bilingual Community Program Specialist will:
- Plan, develop and implement informational campaign and strategies to gain public participation and support for voter registration and election participation within the Korean Speaking community of Orange County
- Translate election materials into Korean
- Proofread election materials translated into Korean by outside translation agencies
- Write press releases for Korean language press publications
- Provide language assistance support services to Vote Centers via video conferencing, chat, over the phone and through the development of all Vote Center language assistance materials
- Participate in the official canvass of election results
- Assist in the process of drafting, developing, and updating Outreach reports, such as the Election Administration Plan, Voter Rights Compliance Act Report, etc.
- Conduct outreach to the Korean language community through special events, personal contacts, media interviews and public speaking engagements throughout the community
- Be an active participant in High School voter education events throughout Orange County
- Train and assist in the supervision of Extra Help staff assigned to help with translations & proofing
DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe position requires a Bachelor’s degree or successful completion of 40 undergraduate upper division college semester units or 80 undergraduate upper division college quarter units in social services, social sciences, public relations, public administration, sociology, education, communications, a closely related field, or a combination of the aforementioned.
In addition, the ideal candidate will have at least three (3) years of direct experience providing translation services specifically in Korean within a community, public sector, or non-profit organization. Candidates are required to speak, read, and write Korean/English fluently. Certification in Korean translation via American Association of Language Specialists, Court, or American Translators Association, or the ability/qualifications to obtain a certification.
The successful candidate will also have extensive understanding and knowledge in the following competencies:
Korean Translation Expertise- Proofreading and translating material from English to Korean language with accuracy
- Ability to use a Korean keyboard
Technical Knowledge- Understanding of programs and services within the Registrar of Voters
- Advertising, copyrighting and layouts, graphic arts and printing methods
- Planning, developing, organizing, and coordinating public information and recognition programs and special events
- Having the knowledge and understanding of how to conduct outreach to the community
- Use software programs such as MS Word, MS Excel, MS Access, MS PowerPoint, and MS Outlook at an intermediate to advanced level
- Utilizing Adobe Photo Shop, Illustrator, In Design, and Acrobat
Customer Service | Relationship Building- Establishing and maintaining effective working relationships with a wide variety of individuals within and outside the agency
- Exercising good judgment in answering questions and releasing information
- Securing cooperation from representatives of varying community organization
Communication | Verbal and Written- Planning, developing, and delivering persuasive presentations designed to motivate and stimulate support of agency programs at public speaking engagements
- Presenting/publicly speaking to community stakeholders
MINIMUM QUALIFICATIONSClick
here for information on the minimum qualifications for the Community Program Specialist classification.
RECRUITMENT PROCESSHuman Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Application Appraisal Panel | AAP (Refer/Non-Refer) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment process OR will be placed on the eligible list.
Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most qualified applicants will move forward to the next step in the recruitment process OR will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment PreferenceThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: Continuous
