TOWN OF PROSPER, TEXAS
Prosper, TX, USA
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Alameda County
Hayward, California, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. THE POSITION Under direction, to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis and mobile evaluation teams which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessments, outreach services, and other related duties as assigned. Work is performed seven days a week and assignment locations may vary in order to best serve the community. DISTINGUISHING FEATURES Behavioral Health Crisis Intervention Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I level. Behavioral Health Crisis Intervention Specialist Is are expected to gain experience and demonstrate proficiency which qualifies them to promote to the Behavioral Health Crisis Intervention Specialist II. Upon successful completion of 12 months as a Behavioral Health Crisis Intervention Specialist I, the incumbent may be considered for potential flexing up to a Behavioral Health Crisis Intervention Specialist II based on the incumbent's demonstrated ability to perform at the journey level position on Mobile Crisis Teams (MCT) and Mobile Evaluation Teams (MET). Appointment at the I level will not be extended beyond 18 months. Positions in this class series are located in the Behavioral Health Care Services' Crisis Response Services, which provides community based crisis prevention and early intervention services to clients and the community. Incumbents will report to a Behavioral Health Intervention Specialist supervisor. Behavioral Health Crisis Intervention Specialist IIs may provide direction to Behavioral Health Crisis Intervention Specialist Is and oversight and training to clinical interns. This series is distinguished from the Behavioral Health Clinician series in that the Behavioral Health Clinician provides clinical and case management services to clients in a clinic setting, whereas, the Behavioral Health Crisis Intervention Specialist work is solely field based responding to crisis calls to de-escalate situations involving the most vulnerable populations in the community. MINIMUM QUALIFICATIONS Either I The equivalent of 12 months full-time experience in the class of Behavioral Health Crisis Intervention Specialist I in the Alameda County classified service. Or II Experience : The equivalent to three years full-time post licensure experience as a behavioral health/mental health clinician providing community based clinical and/or crisis management services. Education : Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling, nursing, or related field. License/Certification : Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing. Possession of a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions. Special Requirements : In compliance with the Administrative Simplification of provision of the Health Insurance Potability and Accountability Act of 1996 (HIPAA), employees in this classification are required to posses a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete in the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Center for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. In compliance with the California Code of Regulations and the Board of Behavioral Science, clinicians in this classification will be required to complete "supervision training" to be eligible to provide supervision of trainees or inters. NOTE : The Civil Service Commission may modify the above Minimum Qualifications ink the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" Section of this specification. Knowledge of : Welfare and Institution Code 5150 and 5585. Crisis intervention techniques and theories. Current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis. Psychological diagnostic methods and terminology. Cultural and social factors affecting behavior patterns. Wellness, recovery and resiliency oriented strategies and supports. Dual recovery/co-occuring disorder treatment, screening and assessment tools. Community needs, resources and organizations related to behavioral health care. Clinical standards of practice and licensure requirements. Principles and practices of direct client service delivery. Principles of social needs, problems, attitudes and behavioral patterns. Applicable federal, state and local laws, rules and regulations. Office administrative practices and procedures, including records management and the operation of standard office equipment. Computer applications related to the work. Ability to : Work primarily in the field. Perform crisis intervention and individual counseling. Work collaboratively with multi-disciplinary teams, community resources and organizations. Organize and prioritize work and meet critical deadlines. Interpret, explain, and apply regulations, policies and procedures. Communicate clearly and effectively, both orally and in writing. Analyze, evaluate and make sound decisions. Prepare clear, accurate and effective reports, correspondence and other written materials. Establish and maintain effective working relationships. Work with a diverse population. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please contact Sarah Ou by email to sarah.ou@acgov.org You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer AddThis Sharing Buttons Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. THE POSITION Under direction, to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis and mobile evaluation teams which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessments, outreach services, and other related duties as assigned. Work is performed seven days a week and assignment locations may vary in order to best serve the community. DISTINGUISHING FEATURES Behavioral Health Crisis Intervention Specialist I/II is a flexibly-staffed class series with the work normally performed at the II level, but with initial selection possible at the I level. Behavioral Health Crisis Intervention Specialist Is are expected to gain experience and demonstrate proficiency which qualifies them to promote to the Behavioral Health Crisis Intervention Specialist II. Upon successful completion of 12 months as a Behavioral Health Crisis Intervention Specialist I, the incumbent may be considered for potential flexing up to a Behavioral Health Crisis Intervention Specialist II based on the incumbent's demonstrated ability to perform at the journey level position on Mobile Crisis Teams (MCT) and Mobile Evaluation Teams (MET). Appointment at the I level will not be extended beyond 18 months. Positions in this class series are located in the Behavioral Health Care Services' Crisis Response Services, which provides community based crisis prevention and early intervention services to clients and the community. Incumbents will report to a Behavioral Health Intervention Specialist supervisor. Behavioral Health Crisis Intervention Specialist IIs may provide direction to Behavioral Health Crisis Intervention Specialist Is and oversight and training to clinical interns. This series is distinguished from the Behavioral Health Clinician series in that the Behavioral Health Clinician provides clinical and case management services to clients in a clinic setting, whereas, the Behavioral Health Crisis Intervention Specialist work is solely field based responding to crisis calls to de-escalate situations involving the most vulnerable populations in the community. MINIMUM QUALIFICATIONS Either I The equivalent of 12 months full-time experience in the class of Behavioral Health Crisis Intervention Specialist I in the Alameda County classified service. Or II Experience : The equivalent to three years full-time post licensure experience as a behavioral health/mental health clinician providing community based clinical and/or crisis management services. Education : Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling, nursing, or related field. License/Certification : Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing. Possession of a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions. Special Requirements : In compliance with the Administrative Simplification of provision of the Health Insurance Potability and Accountability Act of 1996 (HIPAA), employees in this classification are required to posses a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete in the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Center for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. In compliance with the California Code of Regulations and the Board of Behavioral Science, clinicians in this classification will be required to complete "supervision training" to be eligible to provide supervision of trainees or inters. NOTE : The Civil Service Commission may modify the above Minimum Qualifications ink the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" Section of this specification. Knowledge of : Welfare and Institution Code 5150 and 5585. Crisis intervention techniques and theories. Current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis. Psychological diagnostic methods and terminology. Cultural and social factors affecting behavior patterns. Wellness, recovery and resiliency oriented strategies and supports. Dual recovery/co-occuring disorder treatment, screening and assessment tools. Community needs, resources and organizations related to behavioral health care. Clinical standards of practice and licensure requirements. Principles and practices of direct client service delivery. Principles of social needs, problems, attitudes and behavioral patterns. Applicable federal, state and local laws, rules and regulations. Office administrative practices and procedures, including records management and the operation of standard office equipment. Computer applications related to the work. Ability to : Work primarily in the field. Perform crisis intervention and individual counseling. Work collaboratively with multi-disciplinary teams, community resources and organizations. Organize and prioritize work and meet critical deadlines. Interpret, explain, and apply regulations, policies and procedures. Communicate clearly and effectively, both orally and in writing. Analyze, evaluate and make sound decisions. Prepare clear, accurate and effective reports, correspondence and other written materials. Establish and maintain effective working relationships. Work with a diverse population. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please contact Sarah Ou by email to sarah.ou@acgov.org You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer AddThis Sharing Buttons Closing Date/Time: Continuous
San Marcos, TX
San Marcos, Texas, United States
JOB SUMMARY JOB SUMMARY Under the direction of the Animal Shelter Supervisor, performs safe and humane animal care and cleaning of shelter facilities; monitors animal health and alerts appropriate staff; ensures a welcoming environment for visitors and provides excellent customer service for adoptions, intakes/reclaims, and/or other related matters; provides animal enrichment and documents behaviors; conducts routine clerical work; assists the veterinary services staff with routine procedures and performs other duties as required. Oversees and trains shelter technicians, community service workers, and volunteers. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Animal Care (feeding, watering, cleaning, veterinary attention): Feed and water animals daily; notify appropriate staff of any concerns or observations. Clean, disinfect, and maintain animal kennels, cages, and related equipment; wash bowls, bedding, utensils, and laundry; ensure all areas are re-stocked daily with needed supplies. Provide animal enrichment; document animal behaviors and qualities for adoption biographies. Maintain animal inventory and records; assist with reconciliation of cash, check, and credit transactions; and perform other detailed clerical tasks. Assist veterinary staff with bathing, medication, treatment, medical procedures, preventative care and surgery preparation/recovery; administer vaccinations, performs basic diagnostic tests and procedures, monitors and reports animal health to veterinary services. Oversee, train, provide guidance and assistance to assigned personnel. 2. Customer Service and Collaboration: Provide a welcoming environment and assist visitors with animal interactions, adoptions, lost and found pets, intakes/reclaims and other animal matters; process adoption, reclaim and transfer paperwork. Work with volunteers and create a welcoming environment; provide staff assistance for volunteer training, programs, and initiatives; celebrate volunteer successes and assist the volunteer coordinator with volunteer performance feedback and coaching opportunities. 3. Perform any other related duties as required or assigned. DECISION MAKING Reviewing, approving, processing adoptions, receive and return animals from/to owners, ability to recognize animal behavior and health concerns and report accordingly, ability to understand/ accept shelter procedures, ability to determine animal characteristics, gender and breed identification. Oversee assigned personnel during daily cleaning and daily shelter operations; ensure accurate procedures are communicated and followed by team members, volunteers and CSRs. Reporting and communicating needs to peers, supervisors and management. Working with the public supporting adoptions, returns, intake; use of good judgment in difficult situations and those that fall outside normal procedures. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. A minimum of two (2) years work experience in animal care or a related field and in a team environment, including the supervision of others. A minimum of one (1) year of directly related customer service. Computer Skills - ability to learn shelter database, accurately update and maintain records. Working knowledge of Microsoft Office Suite. CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, community partners, volunteers, general public, coworkers and all other city employees. Excellent communication skills needed to handle frequent citizen contact. Must accurately articulate procedures, processes, and regulations to employees and patrons. Ability to handle irate or distressed patrons in a calming and productive manner. Frequently deals with the public; communicates in person and over the telephone; provides information; explains animals control ordinances; obtains information concerning bites; handles irate or distressed citizens in a calm and effective manner. Assists people in the community in a professional, positive, friendly and helpful manner regarding pets at large, lost pets, and complaints that promotes productive resolutions. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 50 pounds occasionally. Subject to standing, walking and vision constantly; sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, bending, twisting, climbing, balancing, hearing and talking frequently; crawling often. Working conditions involves exposure to aggressive animals, zoonotic diseases, loud noises, hazardous chemicals, odors, hot water, and extreme weather conditions. Possible rabies exposure (pre-exposure vaccines & booster offered at city’s expense). Protective Equipment: Gloves (latex, leather, or cloth), rubber boots, ear plugs or muffs, eye protection, animal handling equipment. Work Hours Flexible hours - FT, 7 days/week, including weekends, holidays and emergencies FLSA Status Non-Exempt The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 4/26/2024 11:59 PM Central
JOB SUMMARY JOB SUMMARY Under the direction of the Animal Shelter Supervisor, performs safe and humane animal care and cleaning of shelter facilities; monitors animal health and alerts appropriate staff; ensures a welcoming environment for visitors and provides excellent customer service for adoptions, intakes/reclaims, and/or other related matters; provides animal enrichment and documents behaviors; conducts routine clerical work; assists the veterinary services staff with routine procedures and performs other duties as required. Oversees and trains shelter technicians, community service workers, and volunteers. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Animal Care (feeding, watering, cleaning, veterinary attention): Feed and water animals daily; notify appropriate staff of any concerns or observations. Clean, disinfect, and maintain animal kennels, cages, and related equipment; wash bowls, bedding, utensils, and laundry; ensure all areas are re-stocked daily with needed supplies. Provide animal enrichment; document animal behaviors and qualities for adoption biographies. Maintain animal inventory and records; assist with reconciliation of cash, check, and credit transactions; and perform other detailed clerical tasks. Assist veterinary staff with bathing, medication, treatment, medical procedures, preventative care and surgery preparation/recovery; administer vaccinations, performs basic diagnostic tests and procedures, monitors and reports animal health to veterinary services. Oversee, train, provide guidance and assistance to assigned personnel. 2. Customer Service and Collaboration: Provide a welcoming environment and assist visitors with animal interactions, adoptions, lost and found pets, intakes/reclaims and other animal matters; process adoption, reclaim and transfer paperwork. Work with volunteers and create a welcoming environment; provide staff assistance for volunteer training, programs, and initiatives; celebrate volunteer successes and assist the volunteer coordinator with volunteer performance feedback and coaching opportunities. 3. Perform any other related duties as required or assigned. DECISION MAKING Reviewing, approving, processing adoptions, receive and return animals from/to owners, ability to recognize animal behavior and health concerns and report accordingly, ability to understand/ accept shelter procedures, ability to determine animal characteristics, gender and breed identification. Oversee assigned personnel during daily cleaning and daily shelter operations; ensure accurate procedures are communicated and followed by team members, volunteers and CSRs. Reporting and communicating needs to peers, supervisors and management. Working with the public supporting adoptions, returns, intake; use of good judgment in difficult situations and those that fall outside normal procedures. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. A minimum of two (2) years work experience in animal care or a related field and in a team environment, including the supervision of others. A minimum of one (1) year of directly related customer service. Computer Skills - ability to learn shelter database, accurately update and maintain records. Working knowledge of Microsoft Office Suite. CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Forms, vet records, computer data, adoption applications, reclaim/transfer documents. Record keeping, receipts. Money handling, move date calculation, maintain confidential information Interacts, communicates, and provides assistance to the public regarding a variety of animal control matters; must be able to maintain positive working relationships with outside agencies, community partners, volunteers, general public, coworkers and all other city employees. Excellent communication skills needed to handle frequent citizen contact. Must accurately articulate procedures, processes, and regulations to employees and patrons. Ability to handle irate or distressed patrons in a calming and productive manner. Frequently deals with the public; communicates in person and over the telephone; provides information; explains animals control ordinances; obtains information concerning bites; handles irate or distressed citizens in a calm and effective manner. Assists people in the community in a professional, positive, friendly and helpful manner regarding pets at large, lost pets, and complaints that promotes productive resolutions. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 50 pounds occasionally. Subject to standing, walking and vision constantly; sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, bending, twisting, climbing, balancing, hearing and talking frequently; crawling often. Working conditions involves exposure to aggressive animals, zoonotic diseases, loud noises, hazardous chemicals, odors, hot water, and extreme weather conditions. Possible rabies exposure (pre-exposure vaccines & booster offered at city’s expense). Protective Equipment: Gloves (latex, leather, or cloth), rubber boots, ear plugs or muffs, eye protection, animal handling equipment. Work Hours Flexible hours - FT, 7 days/week, including weekends, holidays and emergencies FLSA Status Non-Exempt The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 4/26/2024 11:59 PM Central