Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.
Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.
Job/Department Summary: Under the general direction of the Senior Director of Enterprise Applications, the Application Support Specialist is responsible for development, implementation, integration, maintenance, and training for new and existing technology applications and solutions, including third party applications/add-ons that provide business operations functions, data reporting, website maintenance, schedule building and course registration. This position works closely with functional partners in the Police Department and Facilities Management departments, as well as technical staff in Enterprise Applications, to provide day-to-day support of system related tasks and participate in long-term planning and strategies for system improvement and adoption. The incumbent will also develop business process guides and documentation; customize workflows, forms, fields, modules, views, reports, and dashboards; and participate in developing training programs and provide that training to end users.
Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor's degree in computer science, information
systems educational technology, communications or job-related field or similar certified coursework in applicable fields of
study.
ANDTwo years of full-time job-related experience.
ORAn equivalent combination of job-related experience and education providing the requisite skills and knowledge to
independently apply technical judgment to standard application systems.
Preferences: Preference may be given to applicants with the following as they may be considered specialized skills:
- Bilingual.
- Experience supporting law enforcement technology and applications.
- Application Administration certifications (e.g. Microsoft, Salesforce, etc.).
- ITSM or other related certifications (e.g. ITIL Foundations).
Time Base: Full-time
Pay Plan: 12/12
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. (This position is required to be on call to support the University Police Department in the event of after-hours technical issues.)
CSU Classification Salary Range: $58,944 - $145,488 per year.
Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf
Additional Information: This position is required to be on call to support the University Police Department in the event of after-hours technical issues.
This position supports the information technology needs of the campus University Police Department. As such it will have access
to Criminal Justice Information ("CJI"). California law requires that individuals who have unescorted or logical access to
computer systems, terminals, or stored criminal record information, be subject to fingerprint-based criminal records check every
five (5) years. In addition, this position is required to complete CJI training and an Employee Statement every two (2) years.
California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
Open Until Filled (Review of Applications will begin 03/15/24. Applications received after that date may be considered.)
Advertised: Mar 01 2024 Pacific Standard Time
Applications close:
Closing Date/Time:
