Student Success Center ASC I

  • CSU, Sacramento
  • Sacramento, California
  • Mar 07, 2024
Education and Training

Job Description

Working Title: Student Success Center ASC I

Classification Title: Administrative Support Coordinator I

Posting Details

Priority Application Deadline: Sunday, March 10th @ 11:55 pm PST (Posting will remain open until filled)

Hiring Preference


Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the lead work direction of the Student Success Center (SSC) Coordinator for the College of Health and Human Services (CHHS), the incumbent is the first point of contact for the Center and the Health Science Degree. The incumbent may provide support in areas that include communication, budget, fiscal operations, data collection, analysis, preparation of reports, administrative/office/program support, meeting and events planning, and academic support. The incumbent is expected to work under pressure with frequent interruptions while prioritizing assignments in order to meet deadlines. The incumbent is expected to deal cordially and professionally to the diverse array of visitors contacting the Student Success Center. The incumbent must maintain confidentiality of materials and information received within the office.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3680 per month- $4005 per month

CSU Classification Salary Range: $3680 per month - $5783 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 1

Recruitment Type: Regular (probationary)

Time Base: Full-Time

Work Hours: Monday -Friday 8:00 - 5:00

Department Information

The College of Health and Human Services serves an array of students from first-time freshman to graduating seniors. The purpose of the Student Success Center is to provide holistic support services to aid in a student’s university experience.

https://www.csus.edu/college/health-human-services/student-success/

Minimum Qualifications

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be
able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

Experience:
1. Successful experience performing clerical or administrative support duties in an office environment

General Knowledge/Skills/Abilities:

2. Thorough knowledge of English grammar, punctuation, and spelling
3. Demonstrated ability to provide excellent customer service in a busy environment
4. Effective verbal and written communication skills to provide information clearly and concisely via phone, email, and in-person
5. Ability to handle effectively a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature
6. Thorough knowledge of office systems and ability to use a broader range of technology, systems and packages (e.g. Microsoft Office, Outlook, Teams, Canva, etc.) and internet
7. Ability to independently handle multiple work priorities and projects
8. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist
9. Ability to draft and compose correspondence and standard reports
10. Ability to perform standard business math, such as calculate rations and percentages, track financial data, and make simple projections
11. Working knowledge of budget policies and procedures
12. Ability to identify sensitive information and maintain confidentiality

Conditions of Employment: Ability to pass a background check.

Preferred Qualifications

13. Experience working in an institution of higher education
14. Working knowledge of applicable university infrastructure, policies, and procedures
15. Knowledge of the disciplines/majors in the College of Health & Human Services.
16. Experience answering questions regarding major requirement and referring students to appropriate resources for more in-depth questions
17. Knowledge of University system software including CMS, People Soft: HR/Student Administration; Procurement Card (ProCard), Procurement-all modules, Visitor Parking, and ASTRA
18. Experience with planning and holding events
19. Data Warehouse, Saclink
20. Web CMS and knowledge of University CASCADE web design template

Documents Needed to Apply

Resume, cover letter and diversity statement

Diversity statement: One of Sacramento State's imperatives is a commitment to diversity and inclusion and ensuring that our campus is a welcoming and inclusive place for all of our students, faculty, staff and community members. Please include a statement up 500 words, discussing your commitment to supporting students, staff and faculty in a diverse University setting.

Failure to upload these documents to the online application may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety .

As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Advertised: Feb 22 2024 Pacific Standard Time
Applications close:

Closing Date/Time:

Job Address

Sacramento, California 95819 United States View Map