Epic Applications Specialist*

The Job

Arrowhead Regional Medical Center (ARMC) is recruiting for Epic Applications Specialists* who help end-users to be more effective using Epic's Electronic Health Records (EHR) system applications and computing tools by having strong business applications skills, technical expertise, and general knowledge of the department's business areas and information technology practices and methods.

The Epic Applications Specialist* will support multiple Epic applications, requiring frequent classroom instruction, ongoing rounding with end-users, and the completion of multiple Epic credentials. This position is ideal for individuals who thrive in a dynamic environment and are committed to enhancing clinical and operational workflows through effective use of Epic systems.

*Official Job Title: Applications Specialist. For more detailed information, view the Applications Specialist job description.

ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school.

EXCELLENT BENEFITS!
To review job- specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants selected for these positions must pass a background investigation, physical examination, and verification of employment history and education.

Shift Availability: ARMC is a twenty-four hour facility; applicants must indicate their shift availability in the Supplemental Questionnaire of the application. Shift differentials are provided.

Sponsorship : San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must qualify under ONE of the following options:

OPTION 1: One (1) year of full-time experience in which the primary responsibility is in supporting Epic applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).

OPTION 2: Two (2) years of full-time experience in which the primary responsibility is in supporting Electronic Health Record (EHR) business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).

NOTE: General IT experience (unrelated to Electronic Health Records) is not considered qualifying.

Desired Qualifications

The ideal candidate will possess:

• Knowledge of Epic functionality in any app as an end-user.
• Six (6) months experience in a clinical or health care organization role
• Experience providing technical assistance, training, and support in the use of a electronic medical record (Preferably Epic).
• Currently hold an Epic Credential/Certification or willing to complete a six-week program to obtain credential in assigned application.
• Experience coordinating training sessions and related activities
• Experience delivering technical and/or non-technical classroom training
• Proficiency in entering, tracking, and resolving ServiceNow incidents
• Background in providing daily system support to staff including troubleshooting problems with the system to ensure proper resolution and functionality for end users.
• Participated in the Epic Superuser.
• Demonstrate ability to collaborate with computer training business partners to maintain effectiveness of training programs.
• Participation in 1 or more Epic implementations as an end-user or Epic trainer.

Selection Process

Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible. Do not refer to a resume as it will not be reviewed.

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment will close at 8:00 am on Friday, November 14, 2025. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

If you require technical assistance, follow this link to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application.

EEO/ADA : San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference : Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. F or information and instructions to request Veteran's Preference points, please refer to the. Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 11/14/2025 8:00 AM Pacific

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• San Bernardino County

• 9093878304

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