Digital Engagement Lead

Summary

If you are a creative digital content creator, ready to channel your expertise into meaningful service for your community and the environment, you may be the perfect candidate for the Digital Engagement Lead at King County’s Solid Waste Division, housed within the Department of Natural Resources and Parks. This is an important and dynamic role which has the power to shape how we connect with residents in digital spaces.

In this role as a communications professional, you will use your experience in digital strategy and multimedia production to help drive engagement and build public trust in the Solid Waste Division, working on a variety of initiatives encompassing waste prevention, resource recovery, equity and inclusion, and community education. Your work will help residents learn how they can take action to reduce their own waste footprint, learn how they can contribute to a circular economy, and understand and engage with county services. You will spend each day finding creative and impactful ways to translate technical information into relatable stories, create content for web and social media, and work to make this content more strategic and engaging. You will also have plenty of space to try bold ideas and innovations.

About this role:

Solid Waste Division is seeking a strategic and creative Digital Engagement Lead to elevate how we connect with employees, King County residents and communities. This position is central to advancing our mission to reduce waste, increase recycling, and build a sustainable future, and to ensuring that our communication tools and strategies reflect equity, inclusion, and community responsiveness.

As a key member of the communications team, the Digital Engagement Lead will manage content and digital platforms, including SharePoint, web, and social media, to make information more accessible, meaningful, and engaging. The Digital Engagement Lead will be responsible for creating and curating multimedia, coordinating with technical teams for storytelling opportunities, managing digital campaigns, and analyzing audience engagement.

This role offers exciting challenges:

• Lead strategic communication that improves internal collaboration and transparency
• Manage and grow the division’s social media presence

• Collaborate with internal teams to communicate complex programs through clear, engaging digital experiences
• Embed Equity and Social Justice principles into all engagement efforts

This position follows a hybrid work model, blending remote and in-person work.

About the team

The Digital Engagement Lead will join the Communication and Community Engagement team, housed within the Director’s Office of the Solid Waste Division.

This is a dynamic team, including external and internal communication strategists, community engagement specialists, a graphic designer, and a technical writer. The Communications and Community Engagement team plays a vital role in implementing the division’s mission to reduce waste, increase recycling, and support resource recovery across King County. Every project is guided by the principles of Equity and Social Justice, environmental sustainability, and responsive public service. The Communications and Community Engagement section helps ensure that the division’s programs are not only effective, but also accessible and meaningful to all the communities we serve.

Commitment to Equity, Racial and Social Justice:

King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a [position], you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity .

Apply now for a rewarding career at the [Division name with hyperlink] of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities.

Job Duties

The Digital Engagement Lead will be the primary focal point for content production, social media, and driving internal and external digital engagement communications. Core duties include:
Digital Content Production and Management

• Lead development and curation of content for internal platforms such as SharePoint, and external platforms such as social media channels and the website, as well as other web tools as needed.
• Ensure content is user-centered, clear, accessible, regularly updated, and representative of the division’s values.
• Collaborate with SWD contracted consultancy firm to design and manage communications campaigns.

Social Media

• Develop and implement division-wide social media strategy, integrated into a wider division communication strategy, with clear goals, audience segments and performance metrics.
• Manage the division’s social media presence, including content planning, posting, audience engagement and analytics.
• Develop multimedia content for social platforms (e.g., graphics, video) aligned with divisional priorities.
• Coordinate with DNRP Public Affairs for brand consistency and broader outreach.
• Manage paid promotions and ads on social media.

Lead Digital Engagement Projects

• Support the Communications team to plan and execute division-wide communication initiatives.
• Develop and manage digital communication strategies. Define goals, audience segments, content formats, and success metrics for each initiative, ensuring timely execution and measuring impact.
• Ensure all digital content reflects equity, social justice, and King County’s True North values.

Internal Communication and Knowledge Management

• Build trusted relationships across the division to identify staff communication needs and insights through digital listening tools, surveys, and informal engagement.
• Implement and oversee knowledge management practices that ensure important information, resources, and documentation are well-organized, consistently archived, and easily accessible to all staff.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:

• Demonstrated proficiency managing content and strategy for digital platforms - such as website, social media, or SharePoint - and an interest in exploring new tools.
• Demonstrated experience identifying communication needs of target audiences (internal and external) and creating audience-specific communication strategies.
• Demonstrated experience producing engaging digital content for external platforms, such as videos, social media content (e.g., reels; graphics)
• Strong project management skills and experience managing complex, multi-year projects from inception to completion.
• Exceptional copywriting skills and a demonstrated ability to transform highly technical content into clear, accurate, plain-language text.

Physical Requirements:
Must be able to move independently outdoors and on uneven terrain while carrying video production equipment.

Workplace Exposures:
Given the subject matter of Solid Waste Division’s work, this role requires occasional work onsite at Solid Waste Division facilities, including transfer stations and Cedar Hills Regional Landfill.

Competencies You Bring:

• Creating new and better ways for the organization to be successful.
• Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Consistently achieving results, even under tough circumstances.
• Identify and replace racists systems and structures with anti-racists and pro-equity approaches.

It Would Be Great if You Also Bring:

• Experience driving, tracking, and evaluating communication and engagement campaigns.
• Degree or experience in public relations, journalism, strategic communications, or related field, plus experience or coursework in UX and content management/strategy.
• Demonstrated project management skills and an ability to manage multiple projects with competing deadlines.
• Understanding of ADA and accessibility standards.
• Working knowledge of Adobe Creative Suite applications.
• Experience using data and research to inform creative decisions and communication strategy.

Supplemental Information

Work Location:
The Communication team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Work Location:
Although this role is primarily remote, the onsite location is primarily King Street Center, 201 S. Jackson Street, Seattle. May be required to report 1-4 times per month onsite; however, ‘onsite’ includes various locations around King County to document SWD projects.

Work Schedule:
This full-time position works a 40-hour work week, Monday through Friday and is not overtime eligible.

Union Representation:
This position is represented by Teamsters 117.
Duration:
This recruitment aims to fill a Term-Limited Temporary (TLT)/ Special Duty Assignment (SDA) position with an anticipated duration of two years.

Application and Selection Process:

We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply.

Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

To apply, please submit the following required materials:

• Resume
• A cover letter no more than one page, detailing the following:
  • Your experience with digital engagement, including social media strategy, content creation, and multimedia production (e.g. video editing)
  • How you would use these skills to improve Solid Waste Division's digital presence.
• Please share a link to your professional portfolio in the supplemental questions. Your portfolio should include examples of multimedia work you have produced (such as videos, graphics, photography, or other creative materials). (Note: Candidates who do not submit a portfolio may not be considered.)

Note: Additional documents won't be considered during minimum qualification screening.

To apply, submit a complete application. However, please be aware that cover letters, resumes and other documents won't be considered during minimum qualification screening.

We will be hosting a 60-minute virtual open house for this position for anyone interested in the job. Participation in the open house is not required to apply for the job. This session provides individuals an opportunity to ask questions and learn more about the job. It will be held on November 20th, 2025, from 11:00 am to 12:00 pm via Microsoft Teams. You can attend by clicking on this link, Join the meeting now or calling in to Microsoft Teams at +1 425-653-6586 Phone conference ID:911 807 649#

Who to Contact: For more information regarding this recruitment, please contact Jalynn Davis at jalydavis@kingcounty.gov .

Discover More About the Solid Waste Division: Visit our website at our website at Solid Waste Division and check us out at Facebook | Twitter | Instagram | YouTube

Discover More About DNRP :
Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News .

Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Closing Date/Time: 11/26/2025 11:59 PM Pacific

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• King County Wastewater Treatment Division

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