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Position Description Emergency Services Dispatch Manager is a non-sworn, bureau manager in the Police Department. The incumbent plans, schedules, and directs the operation of the Police Department's Communications Bureau. Incumbent supervises emergency services dispatch staff involved in dispatching police emergency and non-emergency calls for service and provides highly responsible and complex support to Police Department management staff. Confers with Police management and field personnel to coordinate, develop, implement, and modify communications policies and procedures to assure effective and appropriate delivery of services. Establishes training programs for subordinates and may administer staff training as needed. One vacancy currently exists in the Police Department's Communications Bureau. Pay,Benefits, & Work Schedule UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. BILINGUAL PREMIUM: PAY: $100 per month RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 Deferred Retirement Option Program (DROP) DROP is an optional, voluntary program that allows you to have your retirement benefits deposited in a special savings account within your Retirement System all while you continue to work for the City of Fresno. To participate you must be at least age 50 with 5 years of service. Benefits include: Ownership of DROP account monies, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements These are entrance requirements to the examination and do not assure a place on the eligible list. Applicants must meet the following minimum qualifications on or before the posted filing deadline in order to qualify. Possession of a bachelor's degree from an accredited college or university. AND Three (3) years of supervisory experience in a public safety dispatch communications center. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Applicants must attach a copy of college transcripts to the on-line application for verification of requirements. Applicant lacking the documentation may be rejected. Additional Requirements Possession of a valid California Driver's License may be required. Candidates considered for hire may provide proof of a valid driver's license and current copy of their driving record. Eligibles certified to the Police Department for consideration must successfully complete a Computer Voice Stress Analyzer (CVSA) and/or polygraph test, a medical examination, and an extensive background investigation prior to appointment. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Le'Shea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 12/11/2023

Title: Risk Manager Job Category: Classified Administrators and Managers Job Opening Date: July 11, 2023 Job Closing Date: Location: District Services Work Location: Mission Viejo, CA Department: Procurement, Central Services, and Risk Management Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 a.m. - 5:00 p.m. Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $127,668 per year Required Documents: Resume and Cover Letter Job Description: District Management Team Salary Schedule - RANGE 15 Initial Screening Date: August 1, 2023 A resume and cover letter are required. Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job. DEFINITION To plan, organize, coordinate, manage, control and evaluate the functions, programs, services and activities assigned to the Risk Management section of District Business Services, including workers' compensation, property, and liability; ensure that programs are operating within the appropriate fiscal parameters and remain in compliance with District, local, State and/or federal requirements; report, investigate and coordinate all claims with the District's third party administrator; prepare and submit accurate reports, as required, according to established timelines; coordinate assigned activities at the District and college levels; and provide highly complex staff assistance to the Executive Director of Business Services. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Vice Chancellor of Business Services and immediate supervision and technical work direction from the Executive Director of Business Services. Exercises direct supervision over District Workers Compensation and Safety Manager. EXAMPLES OF DUTIES - Duties may include, but are not limited to the following: Plan, develop, organize, coordinate, manage and evaluate the risk management programs, services, operations and activities of the District. Serve as the District contact person with injured employee(s), hospital and clinic personnel, physicians, employee supervisors and District's third party administrator to obtain and provide information on the employee's status and District liability; answer inquiries regarding District insurance programs; act as liaison between student accident insurance carrier and students at Saddleback College, Irvine Valley College and ATEP. Assist the Executive Director of Business Services in forecasting short-range and long-range District costs involved in risk management; assist in preparing multi-year projections analysis for the Vice Chancellor of Business Services, Board of Trustees, District management, and other interested parties. Ensure that all risk management operations and activities of the District are performed according to legal requirements; ensure the timely and accurate processing of payments and depositing of receipts; and ensure the timely and accurate maintenance of all risk management records the District, both colleges and their ancillary organizations, including Associated Student Government (ASG) and Foundation. Assist the Executive Director of Business Services with planning, developing and implementing risk management policies and controls; develop, implement and maintain appropriate methods and procedures to optimize efficient and effective delivery of services related to assigned functions; monitor and evaluate operations and activities and take corrective actions as necessary. Serve on committees, task forces and other work groups as needed; provide technical expertise and guidance regarding areas of responsibility; research, analyze and resolve problems; find solutions and improve operations while keeping an open mind and complying with legal requirements and established procedures. Assist District and College management and staff in developing, preparing, maintaining and reporting records related to risk management; maintain records and files on work related injury cases, liability and property claims; record all communication from physicians and attorneys regarding status of such claims. Communicate with employees, insurance carriers, vendors, representatives of State and federal agencies, social service organizations and others to coordinate programs and activities. Participate in the identification of hazards and any safety issues pertaining to all District sites and facilities to ensure success of the Injury and Illness Prevention Plan and to minimize insurance losses. Appraise workstations for employees needing ergonomic assessment and reasonable accommodations in order to comply with the Americans with Disabilities Act; address and correct ergonomic issues to reduce continuous trauma claims and comply with the Early Return to Work Program. Coordinate and appraise medical claims issues for employees and students; delegate issues to various medical insurance providers and consultants to achieve timely resolution of claims; initiate claims review with insurance carriers to discuss, plan and establish guidelines to settle claims or develop a plan of action to reach timely resolution of open claims. Participate in mandatory settlement conferences, hearings, trails and depositions pertaining to workers compensation claims to encourage a fair settlement for all affected parties. Instruct employees, students and the public on accident reporting and claims procedures; inform District employees about insurance coverage and solutions for insurance problems; coordinate and administer malpractice insurance for physicians working at college health centers. Interpret, understand, apply and explain local, County, State and federal government laws and risk management practices and ensure legal compliance; inform, guide and monitor District and college staff, and vendors regarding legal compliance. Receive and prepare reports of work related injury or illness; determine and authorize appropriate medical treatment; coordinate claims reporting and investigation with District third party administrator; prepare reports and maintain logs as required by the State of California and other governing agencies. Train, guide, supervise, support and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work; interview, select and recommend hiring of employees; recommend transfers, reassignment, termination and disciplinary action; motivate staff and resolve conflicts within the group. Prepare, administer and monitor annual budgets for area of assignment; prepare recommendations and justifications regarding budget requests; authorize expenditures according to District policies and applicable regulations; and ensure that expenses do not exceed budgeted allocations. Prepare insurance specifications for the purpose of obtaining premium fees and updates on an ongoing basis; and audit insurance premiums and costs to optimize coverage. Participate on SWACC claims and coverage committee as appropriate. Assist in providing information and posting requirements for OSHA files for all sites in the District. Coordinate the preparation and analysis of all insurance claims, student injury incidents, and assist in providing OSHA reports for the purpose of ensuring the timely and accurate presentation of the facts. Assist in the recommendation of changes and updates to the emergency/crisis response plans for the purpose of providing efficient utilization of District financial resources and ensuring the safety of students, staff and the public. Maintain current knowledge of changes, concepts, methods, requirements, regulations and policies for assigned programs, including computer programs and software enhancements. Serve as chairperson of District-wide safety committee; make oral presentations at various gatherings; conduct workshops to provide specialized information regarding risk management; assure the development and dissemination of information related to new or revised automated systems, requirements or regulations affecting assigned areas of fiscal operations and services. Perform other related duties as assigned. QUALIFICATIONS EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Equivalent to a bachelor's degree from an accredited college or university with major course work in business or public administration or a closely related field with an emphasis on insurance, risk management or contract law. Or an Associate of Arts degree with major course work in insurance, risk management or contract law and an additional two years of directly-related experience as a risk manager in a public agency. Experience: Five years of increasingly responsible professional risk management experience, including two years in a lead or supervisory capacity. LICENSES AND OTHER REQUIREMENTS: A valid California driver's license. Certification as an Associate in Risk Management (ARM) is desirable. Knowledge of: Applicable District policies and local, State and federal laws, codes and regulations, including laws regulating public risk management and insurance operations. Automated system capabilities and limitations, including mainframe and personal computers. Interpersonal skills including tact, patience and diplomacy. Modern office practices, procedures, methods, and equipment. Modern principles and practices of risk management, including loss control, safety and multi-lines claims handling. Oral and written communication skills, including correct English usage, spelling, grammar, punctuation and composition. Principles and practices of training, supervision and performance evaluation. Principles, procedures and practices of budget development and administration. Principles, procedures and technical aspects of workers' compensation, and liability claims administration. Program analysis and revenue forecasting. Terminology and practices of medical treatment. Americans with Disabilities Act. OSHA regulations and requirements. Ability to: Analyze and interpret records related to risk management. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Collect, compile and analyze data. Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District. Design and install new and improved record keeping systems for areas of assignment. Develop, implement and manage methods and procedures for areas of assignment. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Interpret, apply and explain applicable District policies and procedures. Interpret, apply and explain applicable local, State and federal laws, codes and regulations. Learn basic insurance bookkeeping practice and procedures. Learn the District organization, operations and policies. Operate computer and applications software, including database management, spreadsheet, word processing and software related to area of assignment. Operate modern office equipment such as computer, printer, calculator, copier and fax. Organize, coordinate, manage and implement comprehensive risk management programs and services, including insurance and safety. Participate in forecasting current and future loss control programs and services. Perform accurately under changing work priorities. Plan and organize work to meet schedules and timelines. Prepare and administer budgets for assigned program areas. Prepare complex and comprehensive financial or statistical data, summaries, statements, reports and analyses. Prepare oral and written reports and recommendations. Relate effectively to people of varied academic, cultural and socioeconomic background using tact, diplomacy and courtesy. Select, train, lead, direct, supervise and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Work independently with minimum direction. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Standard office setting. Typically, duties are performed in an office environment while sitting at a desk or computer terminal. Incumbents are subject to contact with administrators and other personnel, frequent interruptions, noise from talking or office equipment and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Occasionally travels to employees' work locations or other locations to observe environment or attend meetings. Physical Demands Incumbents regularly sit or stand for long periods of time; walk short distances on a regular basis; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; bend at the waist; reach over head, above shoulders and diagonally with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, push, pull and carry and/or move objects weighing up to 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.

Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The City The City of Santa Clara is a "full service" city - one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9932.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $1489.84/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective the first of the month after date of hire If an employee enrolls in a plan with a premium that is less than $1261.76/month, they will be paid the difference in cash An employee is eligible for $830.93/month of the City’s health contribution, even if they opt-out of City-offered health insurance. An employee can receive an additional $430.83/month if they sign an annual attestation and provide proof of other group coverage for themselves and their tax family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $50,000 of Basic Life Insurance coverage. Employer premium is $9.55/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 0.9% of gross pay; max deduction of $1,378.48(includes PFL) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules. Employees over 50 years of age may contribute up to $30,000/year Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours up to a maximum of 200 hours for Police Non-Sworn and 100 hours for Fire Non-Sworn 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details). Employee Assistance Program: Confidential counseling to employees and dependents. City paid benefit. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is$4.03/month Appointments can be face-to-face appointments with an MHN network provider, phone appointments, or web- video appointments Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406.00/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243.00/month in 2023(amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period

Job Summary CITY OF KINGMAN PUBLIC SAFETY TELECOMMUNICATOR KINGMAN FIRE DEPARTMENT $20.78 - $24.93 /HOURLY $43,222.40 - $51,854.40 /ANNUALLY (HIRE IN RANGE; DOQ) Must be able to work rotating shifts Shifts are three 12-hr shifts (6 AM-6 PM; 6 PM-6 AM) and one 4-hr shift per 40-hour workweek Shift example: Week 1: Work Mon, Tues, Fri, Sat, Week 2: Work Sun, Wed, Thurs Open 24 hours per day, 365 days per year, including weekends and holidays Rotating shifts every 3 months Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE RECEIVED BY 12/31/23 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. JOB SUMMARY Actively supports and upholds the Kingman Fire Department's mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire/rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Selected candidates will be required to complete the following steps: TESTING Self-Schedule (2 hours) Successfully complete CritiCall testing process, including meeting KPH requirements For a practice test and testing information go to https://criticall911.com/dispatcher-testing/applicants/ SIT-ALONG Will be scheduled upon successful completion of the above testing Attend a job shadowing with Public Safety Telecommunicator at the City of Kingman 911 Communications Center (minimum 2 hour sit-along). INTERVIEWS Oral Board Panel Interview Final Candidates will have a 2nd interview with Executive Staff BACKGROUND REVIEW Upon successful completion of all above Background Examination / Polygraph Testing PRE-EMPLOYMENT EVALUATIONS Upon successful completion of background and polygraph testing Medical, Hearing, and Vision Testing Psychiatric Evaluation SUPERVISION RECEIVED Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager. SUPERVISION EXERCISED Provides instruction, training, direction and evaluation to new employees of this class as assigned. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or equivalent including coursework in office and administration fields. Experience performing work with multiple priorities and multi-tasking, in a fast paced working environment. Experience working with the public, responding to inquiries and providing information. Computer experience with use of Microsoft Windows. Minimum keystrokes per hour of 3063 KPH for Data Entry and 1540 KPH for Data Entry Audio. OR any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Possess a valid Arizona Driver's License, or have the ability to obtain one prior to employment. Ability to accurately read and write the English language. Ability to pass an extensive background investigation, including fingerprinting and polygraph test. Must be able to adjust work schedule (hours and days of week) to ensure appropriate staffing levels are obtained and maintained 24 hours per day, 365 days per year, including weekends and holidays. Must be able to work rotating shifts in a call center environment. Shifts are three, 12-hr shifts (6AM-6PM; 6PM-6AM) and one, 4-hr shift per 40 hour work week. Shift example: Work Sun-Wed, off Thu-Sat; Work Wed-Sat, off Sun-Tue; Shifts rotate every 2 months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Provides excellent and proficient customer service to both internal and external customers. Accurately operates answers, evaluates, and prioritizes multi-line telephone devices including 9-1-1 telephony, administrative and business lines, TTY/TDD, and general public inquiries. Accurately dispatches, via radio and telephone, law enforcement, neighborhood services, fire and EMS units to respond to emergency and non-emergency incidents reported by members of the public. Utilizes CAD map and other mapping sources to correctly identify geographic location of callers as is indicated or needed to respond appropriately to requests for service. Utilizes multiple radio frequencies and telephone to orally communicate clear, concise information for response by field units including law enforcement, fire, emergency medical services and neighborhood services. Completes proper transfers or connections for incoming, outgoing and inter-office calls. Sends, routes, relays or refers callers or messages to the appropriate division or employee. Retrieves from and/or enters information into the National Crime Information Center (NCIC), Arizona Criminal Justice Information System (ACJIS) via JWI and other local, state and national computer files; confirms validity and status of information for other agencies. Utilizes the EMD (Emergency Medical Dispatching) system to provide specific information and instruction to callers and units responding to medical emergencies. Assists in troubleshooting as required and reports failures or problems with any system. Tests equipment as needed. As assigned to Communications Training Officer (CTO), provides on-the-job training and direction to new employees. Enters a variety of data related to warrants, citations, tickets, and/or information received from callers into a database. Makes sound decisions and quickly reacts positively under stressful conditions which typically entail the life or well-being of a citizen or public safety member who is in danger. Maintains confidentiality of work-related information. Maintains all required records and reports in a correct and timely manner. Works in a safe manner and reports unsafe activity and conditions. This position is subject to overtime and emergency recall during non-working hours due to staff shortage and/or operational needs. Maintains professional and effective working relationships by providing exceptional customer service and must be able to harmoniously work in a team environment. Maintains regular attendance and punctuality. PERIPHERAL DUTIES Attends and participates in meetings, trainings, and community events as a representative of the department as assigned. May provide testimony in court. Performs other duties as related or assigned. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 12/31/2023 5:00 PM Arizona

Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $59,337 - $72,124/year Public Safety Dispatcher II: $65,271 - $79,337/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,611.16 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous

Job Summary CITY OF KINGMAN PART-TIME PUBLIC SAFETY TELECOMMUNICATOR KINGMAN FIRE DEPARTMENT $20.78 - $24.93 /HOURLY (HIRE IN RANGE; DOQ) *** MUST HAVE A MINIMUM OF ONE (1) YEAR OF EXPERIENCE AS A PUBLIC SAFETY TELECOMMUNICATOR OR DISPATCHER FOR THIS POSITION. OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. JOB SUMMARY Actively supports and upholds the Kingman Fire Department’s mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire/rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. SUPERVISION RECEIVED: Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager. SUPERVISION EXERCISED: Provides instruction, training, direction and evaluation to new employees of this class as assigned. PERIPHERAL DUTIES: • Attends and participates in meetings, trainings, and community events as a representative of the department as assigned. • May provide testimony in court. • Performs other duties as related or assigned. WORK CONTACTS: • Regular and frequent contact with other public safety agencies, city departments and the general public when performing daily activities. • Contacts material that is confidential, sensitive or urgent. • Contacts require extreme tact, professional courtesy and mature judgment and ability to respond professionally and competently in critical and high stress response situations. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE • Graduation from High School or equivalent including coursework in office and administration fields. • One (1) year of experience as Public Safety Telecommunicator or Dispatcher. • Experience working with the public, responding to inquiries and providing information. • Computer experience with use of Microsoft Windows. • OR any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS • Must possess a valid Arizona Driver's License or have the ability to obtain one prior to employment. • Must pass Critical test with an overall score of 80 or higher, Call Summarization 2 MT of 70% or higher, and Memory Recall Numeric score of 70% or higher. • Must achieve a minimum of 3063 Keystrokes Per Hour (KPH) for Data Entry MT and 1540 KPH for Data Entry MT as evaluated by Critical testing. • Must complete a dispatch orientation and sit-along session of at least two (2) hours in duration. • Must have a valid ACJIS Certification or obtain within six (6) months of hire date. • Must obtain and maintain certification in approved courses; Public Safety Telecommunicator, Cardiopulmonary Resuscitation (CPR), NIMS ICS-100, ICS-200, & ICS-700, and Emergency Medical Dispatch (EMD) within six (6) months of hire date. NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES • Understanding of Microsoft Windows workstation environment, including database entry and use of databases to retrieve information. • Knowledge and ability to interpret and apply city, state, and federal laws, and of department policies and procedures as they relate to dispatching public safety emergency services. • Knowledge of City and Mohave County geographical area, roads, and the locations of important landmarks. • Knowledge of Radio transmission terminology and codes. Handle multiple tasks simultaneously, under pressure, and in emergency situations. • Critical thinking to resolve problems and deal with a variety of variables. • Communicate clearly, concisely and effectively both orally and in writing. • Operate and/or ability to operate radio transmitting equipment, multiple phone lines, and specialized dispatch communications equipment, computer and related software in a fast and efficient manner; and at times under stress. • Ability to memorize, retain and accurately recall information. React quickly, calmly, and appropriate while obtaining information from hostile or emotional citizens, while communicating tactfully and courteously, maintaining emotional control and speaking in a clear and well-modulated tone of voice. • Evaluate incoming phone calls within the first few seconds of conversation as to whether it is an emergency or nonemergency, and determine the priority. • Handle multiple tasks simultaneously, under pressure and in emergency situations. • Maintain confidentiality of information. • Accurately read and write the English language. • Perform a wide variety of duties and responsibilities with accuracy and speed under stress and the pressure of time sensitive deadlines. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. • Provides excellent and proficient customer service to both internal and external customers. • Accurately operates answers, evaluates, and prioritizes multi-line telephone devices including 9-1-1 telephony, administrative and business lines, TTY/TDD, and general public inquiries. • Accurately dispatches, via radio and telephone, law enforcement, neighborhood services, fire and EMS units to respond to emergency and non-emergency incidents reported by members of the public. • Utilizes CAD map and other mapping sources to correctly identify geographic location of callers as is indicated or needed to respond appropriately to requests for service. • Utilizes multiple radio frequencies and telephone to orally communicate clear, concise information for response by field units including law enforcement, fire, emergency medical services and neighborhood services. • Completes proper transfers or connections for incoming, outgoing and inter-office calls. Sends, routes, relays or refers callers or messages to the appropriate division or employee. • Retrieves from and/or enters information into the National Crime Information Center (NCIC), Arizona Criminal Justice Information System (ACJIS) via JWI and other local, state and national computer files; confirms validity and status of information for other agencies. Utilizes the EMD (Emergency Medical Dispatching) system to provide specific information and instruction to callers and units responding to medical emergencies. • Assists in troubleshooting as required and reports failures or problems with any system. Tests equipment as needed. • As assigned by Communications Training Officer (CTO), provides on-the-job training and direction to new employees. • Enters a variety of data related to warrants, citations, tickets, and/or information received from callers into a database. • Makes sound decisions and quickly reacts positively under stressful conditions which typically entail the life or wellbeing of a citizen or public safety member who is in danger. • Maintains confidentiality of work-related information. • Maintains all required records and reports in a correct and timely manner. • Works in a safe manner and reports unsafe activity and conditions. • Maintains professional and effective working relationships by providing exceptional customer service and must be able to harmoniously work in a team environment. • Maintains punctuality. Miscellaneous COMMITMENT TO SAFETY & WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT Work is performed in a fast-paced, high-volume, 24-hour/7-day-per-week emergency communications center operation setting. May be required to sit or stand for extended periods of time. Rotating shifts that include nights, weekends, holidays, and overtime may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is not eligible for benefits except for AZ Sick Leave Accruals earned @ 1hr for every 30 hrs worked. Closing Date/Time: Continuous

General Description Under general administrative direction, our Manager of Biosolids and Energy Recovery Operations will plan, organize, and manage the safe and efficient operation of the Michelson biosolids handling and resource recovery facilities. Develop policies and procedures and prepare and administer the facilities’ annual budget. Comply with all State and Federal regulations for injury and illness prevention and hazardous substance control, including all required monitoring, inspecting, and reporting. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties Manage and coordinate the safe and effective operations of the biosolids and energy recovery facilities to ensure compliance with all applicable federal, state, and local laws and statutes. Manage and coordinate the operations of the Biosolids and Energy Recovery Facilities in the areas of sludge thickening, fats, oils, and grease (FOG) and food-waste receiving and addition, anaerobic digestion, solids dewatering, sludge drying, biosolids residual marketing, digester gas handling, and energy recovery. Support the management of and coordination with the operations of the District’s water recycling plant that includes preliminary, primary, secondary activated sludge, Membrane Bio Reactor (MBR), tertiary filtration, Ultraviolet (UV) and chemical disinfection processes, and recycled water pump station. Serve as Designated Chief Plant Operator for the District’s water recycling facilities as needed. Implement a Performance Management program for the Biosolids and Energy Recovery Facility specific to the setting and tracking of Key Performance Indicators (KPIs) to achieve optimal safety and efficiency. Maintain and improve biosolids processing and operation procedures. Develop and administer operator training and cross-training plans. Ensure State Water Resources Control Board operator certification requirements and all other permit requirements are met. Develop and implement plans to support the advancement of individual operator certification levels. Review and evaluate construction plans, specifications, and proposals. Maintain an effective communications log regarding plant procedures and maintenance. Inspect facility for efficient operation of equipment and request and coordinate appropriate repair or replacement. Prepare technical and non-technical reports on facility operations, flows, and plant parameters. Oversee and manage the monitoring, tracking, and historizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to District’s Operational database and reporting systems (WIMS, LIMS, etc.). Manage the requisition of chemicals, supplies, and capital items required for efficient facility operations and coordinate their delivery with vendors and District’s Purchasing department. Comply with District health & safety programs and safety work-related practices and attend relevant safety training. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Recycling Operations management team in the interpreting of existing and new policies and procedures. Assist supervisors in preparing budgetary data and monitoring quarterly and annual O&M budget performance. Initiate requests and follow all District procurement policies for purchase of parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Establish and maintain effective communications with staff, as well as other departments and sections. Participate in the selection, counseling, and training of employees; and determine appropriate productivity standards for subordinate employees and measure staff performance accordingly. Provide information to regulatory agencies, community groups, the general public, and others as required. Advise the Director of Recycling Operations of significant operational and District issues. Responsible for all other work-related duties as assigned. KNOWLEDGE OF: Principles, theories, operational requirements, standards, and equipment used in the safe and effective operation and maintenance of biosolids and energy recovery facilities. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise. Familiar with and able to implement progressive, innovative, best-practice technologies for operation and maintenance of biosolids and energy recovery facilities. Knowledgeable with asset management and maintenance strategies for biosolids infrastructure. Asset management software programs, such as Maximo. Developing, reviewing, and updating Standard Operating Procedures (SOPs) for process monitoring, equipment operation, lockout/tag out (LOTO), and other safety and emergency response related tasks. Practices, uses, classifications and requirements of biosolids, soil amendments, and fertilizers. A general knowledge of principles, practices, methods and techniques of public and private sales and marketing procedures and strategies including evaluating markets and setting prices is desirable. Facility permit conditions and discharge limits including those associated with emissions and with sewage discharge and disposal. Applicable and pertinent federal, state, and local laws, rules, regulations, and procedures including those established by the Southern California Air Quality Management District (SCAQMD), the Environmental Protection Agency (EPA), and OSHA rules and regulation if applicable. Federal and state regulations regarding the production, sale, and use of biosolid materials. Research methods and statistical analysis techniques. Principles and practices of effective management and supervision. Basic principles and practices of organization and culture change. Principles and practices of sound business communications. Safety policies and safe work practices applicable to the work. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: biology, chemistry, management, and wastewater treatment, biosolids treatment, water recycling or water treatment or a closely related field. Experience: Six (6) years progressively responsible experience in the operation of a secondary, biosolids, and tertiary water recycling plant, with four (4) of those six (6) years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise is required. Asset Management software (Maximo), and budgeting software is highly desirable. License/Certifications Required: Valid Class ‘C’ California Driver’s License. Valid Grade V Wastewater Treatment Plant Operators Certificate issued by the California State Water Resources Control Board. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office, management, and field employees. Represent District in a professional manner when dealing with outside professionals and vendors. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, decimals, and fractions. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive and/or confidential information. Physical Requirements Regularly required to sit, bend, stoop, and stand. Occasionally required to lift up to 50 lbs. Environmental Adaptability Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employees to hazardous materials and environment. Occasional visits to District facilities where noise level may be higher than typical office environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Great West Retirement Services. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.

The City of San José's Department of Parks, Recreation and Neighborhood Services is proud to be "Building Community Through Fun" through innovative, creative, and excellent programs and services. Our mission is to build healthy communities through people, parks, and programs. The Department is a steady force in our community, advancing education, health, and social connections. We meet the diverse needs of our community across the lifespan by connecting people to places and people to people. The principles of equity, access, diversity, inclusion, sustainability, and flexibility guide us. The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 209 parks, Happy Hollow Park & Zoo, over 60 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. The City of San Jose's Department of Parks, Recreation & Neighborhood Services (PRNS) is seeking qualified candidates for the position of Senior Analyst-Safety Officer in the Administrative Services Division (AS D) of PRNS. This position is responsible for the administration of the employee Safety Program in the City's 3 rd largest department and will work closely with the PRNS Emergency Manager and the Human Resources Safety Manager to monitor and address CalOSHA safety compliance issues and advance injury and illness prevention efforts , including convening and facilitating safety committees and securing staff t raining s . The salary range for the Senior Analyst classification is $103,771.20-$132,765.36 . All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary rate shall be determined by the final candidate's qualifications and experience. Essential functions include monitoring and evaluating the Department's work-related injury and illness rates and causes in order to mitigate fu ture in cidents ; working with the Department's Employee Services Manager to review workers compensation claims and costs to develop education and training programs aimed at reducing City costs ; monitoring and ensuring compliance with Cal-OSHA and other agency laws and regulations ; developing , implementing, and revising safety procedures and training for programs unique to PRNS ; pursuing economies of scale in identifying and centrally purchasing personal protective equipment for PRNS ; and providing regularly scheduled safety education, training, and awareness information to the Department at-large . In addition, this position will be charged with supporting the PRNS Emergency Manager in preparing the department for successful response during declared emergencies or disaster and planning efforts Desirable experience, knowledge, and skills for this position include: experience in developing, assessing, administering and implementing occupational safety programs including Injury and Illness Prevention Programs and the identification and correction of unsafe conditions, identifying needed trainings and coordinating with other Admin. staff to implement. Candidates should also possess knowledge of health and safety principles and practices, and general laws, rules and requirements for safe work environments as well as knowledge of standard tests and measurements for obtaining data used in evaluating unsafe conditions. An ability to plan and conduct safety inspections ; develop and conduct safety training classes to motivate and inform employees in safe work practices and performance; work well with all levels of employees and management; develop and interpret data and write clear and concise reports, training materials and other written reports; and communicate effectively both orally and in writing is required. This position also supports the PRNS Emergency Manager with items related to the safe deployment of staff during emergencies , support PRNS emergency operation teams and other duties as assigned. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may Education : Bachelor's degree from an accredited college or university Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work. Acceptable Substitution: One (1) year of additional education above the Bachelor's Degree level may be substituted for one (1) year of the required management/administrative analytic work. Certifications: Possession of a valid State of California Driver's license. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within availa ble resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews . If you have questions about the duties of these positions, the selection or hiring processes, please contact Eduardo Gonzalez at Eduardo1 .Gonzalez@sanjosec a.gov .

Description The Departments: The City of Santa Clara is recruiting for two Compliance Manager positions: one (1) position in the Electric Utility Department, and one (1) position in the Water and Sewer Utilities Department. The Electric Department, doing business as “Silicon Valley Power,” (SVP) currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to operating several in-town generation plants, SVP owns and operates Santa Clara’s transmission and distribution electric system. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Electric Utility Department: The Compliance Manager for the Electric Utility (SVP) will lead the department’s North American Electric Reliability Corporation (NERC) Compliance Program. Based on SVP’s NERC Registrations as a Transmission Owner, Transmission Operator, Distribution Provider, Transmission Planner, Generation Owner, and Generation Operator, the Compliance Manager monitors NERC Reliability Standard projects and works with business units across the utility to plan a strategy for meeting compliance with upcoming regulatory changes. This position also performs ongoing reviews of the utility’s current practices, and operational events for compliance with existing reliability standards. The NERC Compliance Manager interfaces with the Western Electric Coordinating Council (SVP’s Compliance Enforcement Authority) for compliance spot checks, annual self-certifications, and the triennial NERC/WECC Audit. The Compliance Manager will prepare the utility for upcoming audits, coordinate compliance with SVP’s neighboring utility as needed, manage contracts as well as contractors and support staff. The ideal candidate will have: a good grasp of vertically integrated utility operations, strong analytical and writing skills, excellent organizational and record-keeping skills, experience with SharePoint, and experience organizing and leading teams. The Compliance Manager (NERC) for the Electric Utility must pass a criminal history background check that meets the requirements of NERC Standard CIP-004 prior to employment and every 7 years thereafter. Water and Sewer Utilities Department: The Compliance Manager for the Water and Sewer Utilities position oversees the Code Enforcement, Water Resources Specialist and administrative staff. This is a critical position with the responsibilities that include managing the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the California Department of Health Services, California Environmental Protection Agency, and the U.S. Environmental Protection Agency; managing all State and Federal regulatory programs and issues for the protection of the public and employees from industrial accidents, and occupational and environmental health hazards. Also managing all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, California Department of Health Services, State Water Resource Control Board, the Regional Water Quality Control Board and any other Federal, State, and local regulatory agency and when necessary, direct corrective action that may include halting an operation. Due to the level and day-to-day responsibility of the Compliance Manager, this position is integral to the Water and Sewer Utilities. The Compliance Manager is a key leadership position in the unclassified service with assigned responsibility for ensuring compliance with all Federal, State and local laws, regulations, permits for City of Santa Clara within the Electric Utility, Water & Sewer Utilities and Public Works Departments. The employee will provide the leadership of all employees through coaching, enabling and facilitating a team environment and working collaboratively with internal and external customers. Individual is responsible for initiating actions up to and including stopping an operation when necessary to assure full compliance. As a member of the City's Unclassified Service Compliance Manager is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills, sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values. Additional Information: You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume and (3) Answers to Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. . Typical Duties Duties include, but are not limited to the following: Under general direction: For the Electric Utility and Water and Sewer Utilities Departments: • Works with all personnel ensuring an injury free work place; • Develops the programs and procedures necessary to be in compliance with all Federal, State and local environmental, health and safety and security laws, regulations and permits; • Maintains water quality, environmental, health, safety and security files and compliance with State and Federal regulations; • Develops and provides training for employees through coaching, enabling, and facilitating techniques and ensures that effective training programs are in place; • Utilizes continuous improvement tools like benchmarking, and establishes key process measures that meet the organization's needs; • Develops and implements incident investigation and reporting programs, and takes appropriate preventive actions; • Maintains the Material Safety Data Sheet System to ensure it is complete and up-to-date; • Reviews and revises all pertinent materials l for content, comprehension level, and clarity; • Maintains current information on applicable laws, regulations and permits with Federal and State agencies; • Provides necessary budgeting , communication, contracting, , agency relations with Federal, State and local regulatory bodies • Ensures that performance standards and records management requirements are met to achieve outcomes and expectations; • Assists in the preparation of material and evidence for the organization's use in hearings, lawsuits, and insurance investigations; • Ensures maintenance of applicable professional certifications required for employees; and • Performs other related duties as assigned. For the Electric Utility Department: • Manages all environmental, health, safety, reliability and security programs and issues to ensure employee safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous waste, air and water permitting and all facility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, NFPA, DOT, BAAQMD, CEC, FERC, WECC, and any other Federal, State and local regulatory agencies; • Conducts health & safety, health, physical security, environmental and behavioral based management system audits to identify existing and potential deficiencies and monitors corrective actions identified, and to assess compliance with standards and assure implementation of required changes; • Develops and implements the medical surveillance program, including hazardous materials exposure, hearing conservation, respiratory protection and any others as needed; • Coordinates all activities associated with Worker's Compensation with the Human Resources Department; and • Maintains the Material Safety Data Sheet System to ensure it is complete and up to date. For the Water and Sewer Utilities Department: • Manages the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the State Water Resources Control Board (SWRCB) - Division of Drinking Water, California Environmental Protection Agency, and U.S. Environmental Protection Agency; • Manages the City's demand side management programs to promote water conservation and the efficient use of water within the City; • Manages all State and Federal regulatory programs and issues to ensure the protection of the public and employees safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous wastes, air and water permitting; and all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, State Water Resources Control Board (SWRCB) - Division of Drinking Water and other applicable divisions, the Regional Water Quality Control Board and any other Federal, State and local regulatory agencies. Minimum Qualifications EDUCATION AND EXPERIENCE For all departments: • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Chemistry, Environmental Studies or closely related field; and • Three (3) years of experience at a responsible level in regulatory compliance in the electric utility, water and sewer utility industry, or storm water pollution prevention program. Desirable Qualifications • An additional two (2) years' experience in hazardous materials, management regulatory compliance in the electric or water resource planning in the water utility industry; • A Master's degree in Chemistry, Environmental Studies, Engineering or Public Administration for positions in the Water & Sewer Utilities Department and Public Works Department. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment. For Water & Sewer Utilities Department: • Possession of a valid Water Distribution Operators Certificate (Grade D2, or above) or the ability to obtain that certificate within 12 months of appointment; • Possession of a valid Collection System Maintenance certificate (Grade 2 or above) issued by the California Water Environment Association or the ability to obtain that certificate within 12 months of appointment. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job. • May be required to work unusual hours in emergency situations. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict-of-Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Knowledge, Skills, and Abilities Knowledge of: For all departments: • Principles of leadership and management through coaching, enabling and facilitating employees working in a team environment and working collaboratively with internal and external (Federal, State and local) customers and agencies; • Principles and practices of Electric Utility or Water & Sewer Utilities or Public Works environmental, health and safety and regulatory compliance methods; • Applicable laws, regulations and permits, including Environmental Protection Agency, air emissions, clean water and hazardous waste; • Applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, CPUC; • Principles and practices of budgeting, communication, contracting, performance standards, records management, and resource management to achieve outcomes and expectations in implementing compliance programs to be consistent with environmental, health, safety, security laws, regulations and permits; • Modern office equipment, and computer software programs including but not limited to current windows applications, Word, Excel (advanced user) and PowerPoint; • Effective leadership, supervision, training and project management principles and practices; • Research methods and statistical analysis; and • Familiarity with service request management platforms and other applicable technologies to provide oversight and monitoring. For the Electric Utility Department: • Applicable regulations/standards/policies governed by FERC, NERC and WECC. For the Water and Sewer Utilities Department: • Applicable laws, regulations and permits affecting the water and sewer utility industry, including Environmental Protection Agency, air emissions, and State Water Resources Control Board (SWRCB) - Division of Drinking Water and the City's Rules and Regulations for Sewers and Sewage Disposal; and • Principles of water resource planning. Ability to: • Prepare, analyze and forecast complex sets of data and prepare necessary memorandums, reports, and charts as assigned; • Identify requirements to ensure a safe, effective and efficient operation of the Electric Utility, Water & Sewer Utilities or Public Works Departments; • Evaluate situations, identify problems, make logical decisions and follow through on resolution; • Conduct research and analysis of complex technical issues; evaluate options and make recommendations for action; prepare staff reports and recommendations; • Manage consultants and contractors to meet contract requirements; • Interpret Federal, State and local regulations and assess impacts on City departments and the utilities' or public works customers; • Communicate clearly and effectively verbally, and in writing, and make presentations to management and regulatory agencies; • Establish and maintain effective working relationships with those contacted in the course of work including but not limited to supervisors, subordinates and customers; • Work in a team-based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; and • Walk or stand for extended periods of time and bend, stoop, crawl, reach, carry, climb, and lift as necessary to perform assigned duties. City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9,932.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $1827.48/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective the first of the month after date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash An employee hired on or after 1/1/2023 is eligible for a cash-in-lieu benefit of $250/month if they sign an annual attestation and provide proof of Alternative Required Coverage for themselves and their Tax Family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $50,000 of Basic Life Insurance coverage. Employer premium is $9.55/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 0.9% of gross pay; max deduction of $1,378.48 (includes Paid Family Leave) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules.Employees over 50 years of age may contribute up to $30,000/year Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Other Unit 9 employees can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is $4.03/month Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243/month in 2023(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: 1/5/2024 4:00 PM Pacific

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus some experience in a high public contact/customer service area that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones, customer service, and/or radio communications. Lateral transfer opportunities for those with two (2) years of experience in any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 30wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver’s License Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record Not able to obtain a class "C" Texas driver's license.Driver’s license is currently revoked or suspended. Any serious violation such as reckless driving, endangering the lives of others, racing, failing to stop and render aid, or negligent vehicular manslaughter within the past three years. Excessive standard moving violations such as speeding, reckless driving, disregarding a traffic control sign, failure to signal, failure to keep right, following to close, etc. DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening and skills testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. After successful completion of the Skills testing, you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Recent photo Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Communications Background Investigator 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of serivce, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous

Position posted until filled Salary: $70,000.00 General Description and Classification Standards Under general supervision, this class develops, and manages programs related to emergency and disaster preparedness, response, recovery, security, and hazard mitigation. Manages the overall operations and daily tasks of the Corrections Emergency Planning and Response, Compliance, and Safety Unit. Establishes processes and procedures, coordinates drill, provides training, writes plans, and works with other agencies to develop and implement emergency, security, and disaster management programs. Supervision Received Normally receives guidance regarding overall mission, short-term and mid-term objectives, scheduling, unusual priorities, and work methods. Essential Duties & Responsibilities The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Develop, refine, and oversee emergency response protocols, continuity plans, and recovery strategies. Serve as the lead for any internal/external Emergency Management Response, aligning with regulations. Manage communication systems, including Radio traffic codes/signals and paging infrastructure for effective coordination. Collaborate across departments to create comprehensive, stakeholder-inclusive emergency plans. Foster an organizational culture of emergency preparedness through targeted educational efforts. Design, implement, and oversee training programs to meet regulatory mandates. Ensure strict adherence to safety standards set by relevant regulatory bodies. Streamline documentation and reporting procedures for safety-related activities. Manage security investigations and contribute to safety committees and initiatives. Provide strategic direction as Manager of the Emergency Planning and Response, Compliance, and Safety Unit. Conduct accreditation review meetings relative to emergency management standards, execute annual evaluations, and enhance operational efficiency. Liaise with external law enforcement agencies and regulatory bodies as needed. Maintain a current understanding of industry trends and best practices in emergency management. Decision Making Selects from multiple procedures and methods to accomplish tasks; applies organizational policies. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Skill in communicating and interacting with management, employees and members of the general public; • Ability to read, write and speak in Spanish (bilingual) proficiently; Ability to assume responsibility for completing assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Excellent technical, oral and written communication skills to effectively communicate across all levels of management and employees. Aptitude to deal with confidential matters tactfully and with good judgment; Collaborative team player working out solutions for delivery; Analytical skills to research, report, and troubleshoot process inefficiencies; Strong communication and customer service skills; Demonstrated knowledge of industrial safety, occupational safety, industrial hygiene, and life safety; Demonstrated knowledge of process improvement methodologies and team dynamics. killed critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to opportunities or threats to success. - Ability to create and develop reports, databases, and spreadsheets. -Technology proficient Microsoft Office applications including Excel, Word, Outlook, PowerPoint, Planner, Visio, and Teams • Ability to write clear, concise, and well‐reasoned correspondence, reports, and procedures. • Ability to establish and maintain cooperative working relationships with co‐workers, outside agencies, and the public. • Ability to interact and communicate clearly, tactfully, and effectively with employees; regulatory authorities; representatives of water agencies, utilities, and government agencies; consultants; and the public. • Ability to make clear, concise, and informative presentations. • Ability to command respect of associates through knowledge of work, personal and professional conduct, good judgment, sound decisions, and integrity. • Proficient in Adobe Acrobat and Microsoft Word, Excel, Outlook, and PowerPoint. • Ability to perform research and analysis, manage inter‐departmental projects, and lead District programs. • Excellent organizational skills. • Ability to prioritize assignments and manage a variety of complex tasks under tight deadlines. • Ability to organize large volumes of technical and legal paperwork. • Ability to coordinate with other departments in a professional, clear, and responsive manner. • Ability to exercise sound, expert independent judgment. • Ability to read and interpret complex rules and regulations. • Ability to motivate and coordinate the activities of others. • Ability to perform efficiently and effectively under emergency conditions and use judgment in making quick decisions under pressure. • Ability to analyze and resolve problems. • Ability to follow direction. Minimum Qualifications Education and Experience Bachelor’s degree in emergency management, public or business administration, engineering, or a related field and 3-5 years of Correctional facility management AND knowledge of water systems or any equivalent combination of training and experience which provides the requisite knowledge, skills and abilities for this job. Degree but can substituted for more years of experience. Preferred Education & Experience Master’s degree in emergency management, public or business administration, engineering, or a related field. Experience in emergency preparedness and response. Knowledge of emergency response and water systems. Licensures and Certifications Completion of FEMA Emergency Management Institute courses 100, 700, and 800. Possession of a SEMS EOC Position credential. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION Westminster 9-1-1 is a Public Safety Answering Point (PSAP) responsible for emergency and non-emergency call processing and priority dispatching for law enforcement, fire apparatus, emergency medical services, animal management and other city services. Westminster's Public Safety Communications Center is open 24 hours a day, 365 days a year and requires shift work by all employees to include holidays, nights and weekends. The Public Safety Telecommunicator I/II is a professional, technical position that is responsible for answering and triaging 9-1-1 emergency and non-emergency calls and documenting critical information in the integrated computer aided dispatch (CAD) system. This critical role serves as the vital communications link between the public and emergency services. Public Safety Telecommunicators administer care by providing pre-arrival medical instructions while field responders are en route to the scene. Public Safety Telecommunicators manage emergency resources on multiple radio channels, to include police and fire personnel, and assist with incident operations. Public Safety Telecommunicators take protective actions by thoroughly interviewing callers and providing life-safety information. Public Safety Telecommunicators work in a highly specialized, safety sensitive position that requires proficiency in managing multiple internet protocol (IP) based communications and call delivery systems and manipulating a variety of computerized software systems in a fast-paced environment, with the objective of keeping all participants safe. Hiring for the Public Safety Telecommunicator position involves a lengthy process that includes an online assessment and questionnaire, phone screen, in-person panel oral board, job suitability assessment, psychological evaluation, complete background investigation, and vision, hearing and substance screenings. It may take in excess of three months to complete the hiring process. The City of Westminster is offering a $5,000 hiring bonus for Public Safety Telecommunicator I/II. All new Public Safety Telecommunicators I and II will receive $2,500 within the first month of employment and $2,500 upon successful completion of the one-year probationary period. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee’s fluency in Spanish, Hmong, Laotian and/or American Sign Language (ASL). ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Police Department, which is “To Provide Law Enforcement Excellence in Community Safety and Service through Vigorous Policing, Professionalism, Leadership, and Innovation.” The Police Department is responsible for enforcement of State Laws and Westminster Municipal Ordinances pertaining to criminal and traffic issues, and to uphold the Constitution of the United States, the State of Colorado, and the Charter of the City of Westminster. The Police Department is primarily focused on public safety, maintaining peace and order, prevention of crime, and the apprehension of criminals. This position also promotes the mission and values of the City of Westminster by supporting the goals of the Fire Department, which is responsible for providing timely emergency response to fire and emergency medical calls; ensuring the safety of personnel, citizens, and visitors to the community; and educating residents and business owners on fire safety, emergency medical prevention, and emergency preparedness. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Maintain confidentiality, display a strong work ethic, and be accountable for all duties of this job Communicate clearly, concisely, and effectively, both orally and in writing during routine and/or emergency situations Answer and triage 9-1-1 emergency and non-emergency calls via telephone, text to 9-1-1, and Teletype Device for the Deaf (TDD) Gather, analyze, and document critical information during life-or-death situations such as crimes in progress, medical emergencies, and fire/rescue incidents Use geographic information systems (GIS) mapping software and maintain detailed geospatial knowledge of city geography, jurisdictional boundaries, and police and fire response areas including street names, businesses, schools, parks and open spaces Establish and maintain effective working relationships with customers, peers, supervisors, public safety personnel and city employees Demonstrate great attention to detail and empathy towards customer needs and concerns Use logic, critical thinking, and reasoning to reach conclusions and solve problems Work productively both independently and as a member of a high functioning team during periods of high- and low stress activity Perform shift work, including nights, weekends, and holidays JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Administer care by providing pre-arrival medical instructions (EMD) and/or instructing callers through procedures such as CPR, childbirth, or controlling blood loss while emergency medical services are en route Manage communications of emergency personnel responding to incidents and assist with incident operations during events such as officer down, active shooter, violent crimes, MAYDAY calls and critical incident responses Thoroughly and accurately document all incident activities while maintaining scene awareness Analyze conflicting and/or limited location information and access a variety of software and databases to direct first responders to the scene Manage challenging calls using appropriate communication and de-escalation techniques with distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers Apply crisis intervention techniques to negotiate with people in crisis to include suicidal callers or hostage takers Provide resources and assistance over the phone to victims of violent crimes, sex assaults, domestic violence, and child callers Establish and maintain control over developing, unpredictable and volatile situations using quick, calm, and reasonable methods and decision making Interpret automatic number and automatic location data provided by the emergency communications phone system and use advanced geospatial query and mobile location capabilities to verify accuracy and reliability Conduct safety status checks of responders and use other available technology to ensure on-scene responders’ safety Understand criminal classifications and civil situations and effectively apply department, city and section policy, reporting regulations and legal requirements Follow established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws Maintain regular and punctual attendance, regardless of the assigned shift Other Duties and Responsibilities Utilize mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life safety events Use debriefing tools, stress management techniques and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances Perform basic troubleshooting of public safety related software, hardware, and equipment and report any needed repairs Remain flexible and adapt to changing circumstances, be accurate and detail oriented, and maintain a high level of organization and prioritization Additional responsibilities may be added at the City's discretion POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required: Graduation from high school or possession of GED certificate Ability to type a minimum of 4842 data entry keystrokes per hour accurately Ability to earn and maintain Emergency Medical Dispatch Certification (EMD), Telecommunicator CPR (TCPR), Blue Card Certification, CCIC/NCIC Certifications, FEMA's National Incident Management System 100, 200, 700 and 800 certifications, and other public safety required certifications Ability to be proactive, learn and grow with rapid technological changes evolving to support public safety in our community including Next Generation 9-1-1, CAD 2 CAD multiagency interface, RapidSOS, etc. Ability to: Demonstrate excellent analytical skills, creativity, troubleshooting and proactive problem-solving skills leading to sound judgement and quality decisions Demonstrate critical thinking skills to prioritize multiple events based on available resources Demonstrate knowledge of Colorado Crime Information Center (CCIC) and National Crime Information Center (NCIC); perform records management duties including processing work requests and using CCIC/NCIC to perform inquiries, time sensitive entries, modifications and cancellations to include warrants, missing persons, stolen vehicles and property Operate a sophisticated workstation comprised of a variety of public safety related computer software applications, hardware components and equipment, including CAD|RMS software applications and interface software Demonstrate knowledge of Microsoft Windows operating systems, Office suite (Word, Excel, Outlook, etc.), and various browsers Demonstrate knowledge of Police and Fire Department organizations, operations, and personnel to include City government structure and council members Demonstrate clear and effective communications using active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked Obtain information from hostile, confused, and emotional callers Learn geography, radio codes, employee numbers, laws, city/department/section policies and procedures, and other resource information Preferred: At least two years of customer service experience, including extensive telephone experience Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered Physical Requirements: Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional pushing and/or pulling of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors in a 24-hour emergency communications center. The work environment includes occupying a shared work area for long periods; exposure to periods of high activity, emergencies, and high stress under extremely demanding conditions; exposure to viewing multiple computer monitors, and exposure to noise levels that may cause distractions. The employee handles crisis situations that require them to quickly make major decisions involving people, resources, and property, often with limited direction. Required Materials and Equipment Work with over a dozen different computer systems to access and enter information, dispatch, and communicate with public safety units. Operate multiple radio channels using a headset to communicate with Police, Fire, EMS, City departments, and other metro area public safety agencies. Use a multi-line computerized telephone system to include 9-1-1 lines, administrative lines, and direct lines to other agencies, with the use of a headset. Other equipment used or accessed includes overhead paging system, security and video surveillance system, electronic access system, portable and backup radios and fax/scanner/printers. PRE-EMPLOYMENT REQUIREMENTS Must be legally entitled to work in the United States Background checks including employment references, criminal history, and education verification CVSA Drug screen/Psychology test The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: 2023 Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% Closing Date/Time: 12/11/2023 8:30 AM Mountain

JOB SUMMARY JOB SUMMARY The Communications Specialist, under the direction of the Communications and IGR Manager, serves as a key member of the City’s communication team. This position supports the San Marcos Police, Fire, City Marshal, and Emergency Management Departments in a variety of public information and marketing duties to bolster the goals and mission of the City of San Marcos, with a special emphasis on written material, media relations, content creation, and outreach to enhance the departments brand and reputation. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS 1. Primary duties include: Assists the San Marcos Police, Fire, City Marshal, and Emergency Management Department communication efforts to enhance the City’s image and deliver key City messages. Writes, designs, edits and disseminates news releases, advisories, brochures, newsletters, calendars, electronic publications, reports, and multi-media correspondence internally and externally with the media and public. Coordinates media relations with local, state, and national media including print, online, radio and television; proactively pitches content to media outlets and monitors coverage for accuracy to correct information as needed; facilitates on-scene interviews and press conferences as needed. Provides guidance and uses appropriate language to act in the City’s best interest and create an accurate image of the City and its departments, with an emphasis on the San Marcos Police, Fire, City Marshal, and Emergency Management Departments. Advises the San Marcos Police, Fire, City Marshal, and Emergency Management Departments of potential problems and opportunities in public relations and marketing. Maintains positive, professional relationships and communication between the City and external agencies, organizations, and stakeholders at local, state, and federal levels to release accurate information in a timely manner. Assists with implementation of the community brand through collaboration with internal and external stakeholders/partners. 2. Coordinates and implements special programs and events: Assists with the development of marketing and advertising plans and related collateral material to increase community awareness of City activities, services, and programs with an emphasis on the San Marcos Police, Fire, City Marshal, and Emergency Management Departments; selects and uses appropriate communications channels to deliver materials to the press and public. Drafts letters, communications standard operating procedures and other correspondence. Conducts research projects, assists with budget, reports, news clips, mailing lists, presentations, proclamations, award nominations, speeches, and talking points. 3. Assists with a variety of electronic media and municipal broadcasting duties: Creates and publishes content on social media channels; monitors engagement and provides feedback. Assists with maintaining, developing and updating the City’s website and employee portal with an emphasis on pages that support the San Marcos Police, Fire, City Marshal, and Emergency Management Departments. Assists with content development for the City’s Government Cable Channels, video projects and photography. 4. Provides key support for City emergency operations: Serves as a key member of the public communications team and works closely with public safety personnel to implement comprehensive communication strategy and ensure cohesive messaging across platforms clearly and effectively. Serves in an on-call capacity to respond to scenes of public safety incidents, City, and departmental emergencies as needed. Maintains standard operating procedures in relation to emergency response. 5. Maintains multimedia design and technical quality by staying abreast of current equipment and technology, suggesting equipment upgrades when required. Evaluates and makes recommendations of the effectiveness of communication tools utilizing analytics. 6. Participates in professional organizations and marketing information groups to advance knowledge and network with other industry professionals. 7. Other duties as assigned. DECISION MAKING This position works under general supervision. Manages special projects. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS Bachelor’s Degree required (preferred degree in Marketing, Public Relations, Journalism, Advertising, Mass Communication or an equivalent). Two (2) years’ experience in media, municipal government, public relations or associated field. Must pass a comprehensive criminal background check. Must obtain certification to access the Criminal Justice Information System (CJIS) within 90 days of hire. Must possess a valid Texas Driver’s License with an acceptable driving record. PREFERRED QUALIFICATIONS Experience working in a public safety, crisis communication, or emergency management environment. Experience with community organizations, public officials, event coordination, and public speaking. Knowledge of criminal justice procedures and applicable laws for information sharing, including the Texas Public Information Act. Proficiency with Adobe Creative Suite and social media platforms. Bilingual CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Advanced verbal and written communication skills are required; must possess the ability to use discretion and good judgement, and the ability to fairly and accurately present controversial issues to the public; must be able to maintain positive working relationships with City officials and department, media representatives, outside agencies, local regional state and federal officials and agencies, community organizations, local businesses, and the general public. Ability to work in a time-sensitive and highly confidential environment. Must be able to read and comprehend technical documents, ordinances, laws, municipal codes, reports, studies, surveys, manuals, and budgets. A flexible work schedule and the ability to work on-call as needed. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 30 pounds occasionally. Subject to sitting, reaching, handling, fine dexterity, hearing and talking frequently; standing, walking, lifting, carrying, pushing/pulling, climbing, balancing and foot controls occasionally; kneeling, crouching, bending and twisting rarely. The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 12/22/2023 11:59 PM Central

Description This position is responsible for Implementing the short term and long-term recovery phases consistent with the POST-DISASTER RECOVERY & REDEVELOPMENT FRAMEWORK (PDRRF) as set forth in the Comprehensive Emergency Management Plan and supporting Disaster Recovery and Federal Grant Programs at the county government level. This is a technical expert/professional-level classification in the Emergency Management series; works under indirect supervision, confers with supervisor on unusual matters. Analyzes situations and generates detailed proposals, contracts, and reports to attain desired objectives while working within established policies and guidelines, to include County Administrative Code, applicable local, state, and federal codes, ordinances, regulations, and laws. These policies and guidelines may require judgment, selection, and interpretation in application. Methods require critical thinking, initiative, and resourcefulness. The work consists of varied project management duties. The variety of projects to coordinate and stakeholders involved contribute to the complexity of the position. The purpose of the position is to manage the most specialized Land Management projects. Success in this position contributes to the efficiency and effectiveness of County operations. Examples of Duties Oversees the Recovery Management Team based on the responsibility and authority provided by the County Manager to coordinate across the multiple public, private, and charitable stakeholder organizations necessary to establish functional Groups to ensure recovery planning includes the whole community and that redevelopment operations are carried out efficiently. Oversees the development of targets in building recovery capabilities related to: Planning, Public Information and Warning, Operational Coordination, Economic Recovery, Health and Social Services, Housing, Infrastructure Systems, Natural and Cultural Resources Oversees the recovery process as a sequence of interdependent and often concurrent activities that progressively advance a community toward a successful recovery, including Preparedness (ongoing, before the disaster), Short-term recovery (days), Intermediate recovery (weeks to months), and Long-term recovery (months to years) Develops and implements both pre-disaster and post-disaster recovery planning for communities to develop resilience and for successful and timely recovery. Pre-disaster recovery planning shall involve an articulated process for how to organize and manage recovery, establish relationships among stakeholders, and develop methods for prioritizing recovery decisions and land-use considerations. Elements of a pre-disaster recovery planning and coordination system may include the following: Assessment, Communication and outreach, Stakeholders, Partnerships, Guiding principles and recovery priorities, Organizational framework, Concept of operations, Process for post-disaster recovery planning, Exercise, Planning considerations. Prioritizes work assignments to meet programmatic objectives and deadlines. Gathers, analyzes, and interprets data to inform and guide process improvements. Ensures compliance with applicable legislation, statutes, ordinances, executive orders, and other policies. Performs technical evaluations and routine administrative updates to programmatic documents, procedures, and databases as needed. Maintains courteous and effective relationships among stakeholders, to include other county employees; local, state and federal appointed or elected officials; contractors/vendors; and members of the general public. Provides services, gives or exchanges information, defends or negotiates matters, and resolves issues in an efficient and timely manner. Performs difficult and responsible assignments in connection with preparation and management of disasters. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, other County personnel, Board of Commissioners, news media, consultants, various other Government Agencies, vendors, customers and the general public. Reviews reports and records submitted for County Manager approval; makes corrections as necessary. Monitors revenues and expenditures in assigned area(s) to ensure sound fiscal control; assists in the preparation of annual budget requests. Conducts research, analyzes data and drafts policy and procedure documents to address identified needs and issues; drafts communications materials required for implementation. Plans, develops, organizes, implements, directs preparation and presents administrative reports and special projects as assigned, including presentations and speeches. Assists with and/or coordinates specific Department programs and activities as assigned. Prepares, processes and submits various documents, including spreadsheets, flow charts, diagrams, statistical analyses, budget documents, meeting agendas, contracts, policies/procedures, various other reports, memos, correspondence, etc. Performs general office work as required, including but not limited to typing reports and correspondence, entering computer data, copying and filing documents, answering the telephone, etc. Operates a variety of equipment such as a computer, printer, fax machine, copier, calculator, telephone, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. May drive a County vehicle. Performs other duties as may be assigned. (These essential functions are not a complete statement of all duties required of the job, management reserves the right to add, modify, change, or rescind the work assignments of positions. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent, Bachelor's Degree or higher preferred, supplemented by a minimum of four (4) years of successful work experience in a related, progressively responsible role, sufficient to understand complex principles relevant to the Essential Functions of the position. Completion of the Federal Emergency Management Agency’s (FEMA) Emergency Management Professional Series required within 30 days of hire. Requires a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County pertaining to the performance of duties of the Disaster Recovery Projects Division Manager. Knowledge of the organization of the County and of related departments and agencies. Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. Knowledge of project management methods, techniques, and best practices. Knowledge and skill in public contract negotiation, contract/grant management principles, procedures, and best practices. Strong interpersonal and communication skills, both verbal and written; must be able to comprehend, speak, and write in the English language. Ability to effectively apply critical thinking, initiative, and resourcefulness in carrying out the essential job functions. Skill in interpreting data, extrapolating information, and reaching conclusions. Skill in personnel management. Ability to operate a computer, to include standard Microsoft Office applications and job-related software programs. Ability to prepare clear, accurate, and precise administrative reports. Ability to work effectively in a team environment and in stressful situations. Ability to understand and adapt to sudden procedural changes. Knowledge of the methods, policies and procedures of emergency operations. Knowledge in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Ability to comprehend, interpret and apply regulations, procedures and related information. Knowledge in interpersonal and administrative skills. Knowledge of modern office practices and technology. Knowledge of proper English usage, vocabulary, punctuation, grammar and spelling. Ability to use a computer for word and data processing; is able to type accurately at a rate sufficient for the successful performance of assigned duties. Knowledge to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to offer assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. Essential Physical Skills: Tasks require extended periods of time at a keyboard or workstation. Sitting Stooping Kneeling Bending Crouching Reaching Standing Walking Climbing stairs and ladders Moving or climbing over obstacles Grasping Hearing Seeing up close and far away Depth perception Talking Finger movement Repetitive motions Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Work Environment: Work is primarily performed in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Work has some exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.), irate customers, extreme noises, odors, heights, and/or dust. Health and Safety Risks: This position has some exposure or risk to physical health and/or physical safety (e.g., exposure to environmentally hazardous material, heavy equipment, communicable diseases, etc.) This position may require the use of Personal Protective Equipment (PPE) and may include completing and successfully passing medical evaluations or clearances. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures . Closing Date/Time: Continuous

Description The Department - Silicon Valley Power (SVP) SVP currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Position: Electric and Water System Operators ensure that all Electric, Water and Storm sewer systems are operated reliably, efficiently and effectively in a safe manner and restoring service in a timely way to all customers. Has responsibility for operation of the City's municipal electric power and water, production, transmission and distribution systems for planned and unplanned outages. As a Transmission Operator, operating personnel in this position have the responsibility to comply with NERC reliability standards and the authority to implement real-time actions to ensure the stable and reliable operation of the Bulk Electric System; these efforts to be coordinated with the appropriate Reliability Coordinator (RC), affected Transmission Operator(s) (TO) and affected Balancing Authorities (BA). Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARENTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction of the Senior Electric and Water System Operators: • Initiates, issues and validates switching orders and electrical clearances for planned and unplanned work including work carried out on protection schemes with the goal of restoring power to all impacted customers, or facilitating work to be carried on the 12kV System and above in a safe, reliable and efficient manner in accordance with the department procedures • Receives, troubleshoots, prioritizes and dispatches appropriate personnel and equipment for all non 911 emergency and non emergency calls for the electric system during business hours and for the electric, water, storm sewer, streets, traffic lights and any other City services during non business hours • Monitors Water & Sewer (SCADA) to detect abnormal conditions; performs operations or adjustments to correct such abnormalities or refers the problem to specialized maintenance personnel • Monitors the Electric System including prescribed off-site facilities using real-time or near real-time tools; uses these tools to make adjustments, perform operations or perform analysis to use as a basis in the direction of operations on the Electric System as necessary to maintain system requirements and reliability • Maintains logs and other electric and water system reports. Updates all prescribed electric databases and mapping systems with real-time changes including updated asset data that affect the operation and troubleshooting of the Electric Network. All changes are to be validated by operators on subsequent shifts based on departmental standards and established practices • Interacts courteously and calmly with the key customer stakeholders, including contractors, the general public, key business customers, City departmental supervisory and journey level personnel to address requests for non 911 emergency and non emergency service • Maintains the work area and all records in a neat and orderly manner • Performs duties involving basic arithmetic and algebraic calculations • Assists in the training of new electric and water system operators as needed • Performs related work as required Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements : • Graduation from high school or possession of a GED and • 1) Two (2) years of experience in an electric utility performing complex load dispatching and switching or • 2) Four (4) years of experience in an electric utility as a generating plant or substation operator with sub-dispatching responsibility or • 3) Four (4) years of experience with the City of Santa Clara Electric Department, including at least one (1) year as an journey-level or higher, electrician or lineman/linewoman or • Completion of a recognized State of California Electric System Operator apprentice program Desirable Qualification : A valid Transmission Operator Certificate issued by the North American Electric Reliability Corporation (NERC) LICENSE Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment. CERTIFICATES Possession of the following certificate is required within one year of hire date and for the duration of appointment: • A valid Water Distribution System Operator Certificate (Grade D-1 or above) issued by the California Department of Health Services (DHS). • A valid Transmission Operator Certificate issued by the North American Electric Reliability Corporation (NERC). Incumbents will be required to obtain and maintain any other license or certification mandated by NERC for the position of Transmission Operator and necessary for the performance of duties under the current scope of responsibilities pertaining to the SVP Transmission System. OTHER REQUIREMENTS • Prior to hire, candidates will be required to successfully pass a pre-employment background check, which may include employment verification, a DMV record check, a criminal history check and Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) fingerprinting. Any information obtained will be used to determine eligibility for employment in accordance with the law. A conviction history will not necessarily disqualify an applicant from appointment, however failure to disclose a conviction when required will result in disqualification from the recruitment process. • Incumbents may be assigned to work on a rotating 12-hour shift schedule • Incumbents must have the ability to work, as assigned, to schedules that may include weekends, holidays, and non-traditional work hours; and a willingness to work overtime as required • Incumbents may have to pass an initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements • Must be able to perform all of the essential functions of the job assignment Knowledge, Skills, and Abilities Knowledge of : • Potential hazards involved to life and property resulting from switching operations • Fundamentals of electricity theory regarding power flow in the operation of electric power systems • Electric power system equipment such as transformers, circuit breakers, air switches, capacitors, motors, generators, pumps, instruments, prime movers, bridge mains and taps, vacuum and oil switches; water pumps and storage tanks; and vaults, manholes and pull boxes • The operation of electric and water production, transmission, and distribution systems • Occupational hazards and standard safety precautions • Environmental and safety practices, procedures and standards Ability to : • Understand and follow written and oral instructions and read and interpret maps • Communicate effectively and exercise tact and maintain poise in addressing service requests, disputes and differences arising from customer, inter-divisional, inter-departmental, contractor, general public and outside regulatory agency interactions • Maintain accurate records • Perform simple single and three phase electrical calculations and arithmetic and algebraic calculations • Work collaboratively in a team based environment to achieve common goals • Establish and maintain a cooperative working relationship with those contacted in the course of work, including the general public • Work under pressure with accuracy and speed in a complex work environment • Effectively handle multiple priorities, organize workload and meet strict deadlines • Operate a personal computer and related programs such as Microsoft Office and technical systems such as Geographic Information System (GIS) and Supervisory Control and Data Acquisition (SCADA) • Read and interpret measuring devices such as charts, and computer displays; monitoring water and electricity flows as loads are changed; recognize and correct unsatisfactory conditions when tolerance parameters are exceeded • Learn and effectively utilize the SCADA, Distribution Management, Outage Management and Mapping systems • Learn and understand protection scheme philosophy, logic, interdependencies and vulnerabilities within the SVP System • Bend, stoop, reach, carry, crawl, climb and lift as necessary to perform assigned duties Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of Friday, March 15, 2022 at 4:00 PM. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #3 International Brotherhood of Electrical Workers Local #1245 (IBEW) This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #3 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi- weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9,932.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2375.72/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective the first of the month after date of hire If an employee enrolls in an employee only plan with a premium that is less than $970.00/month, they will be paid the difference in cash If an employee enrolls in an employee plus one plan with a premium that is less than the Kaiser (Region 1) plan for Employee + 1 Dependent plan, they will be paid the difference in cash If an employee enrolls in a family plan with a premium that is less than the Kaiser (Region 1) plan for Employee + 2 or More Dependents plan, they will be paid the difference in cash An employee is eligible for $634.00/month of the City’s health contribution, if they opt-out of City-offered health insurance prior to January 1, 2020 An employee can receive an additional $336.00/month if they opt-out of the City-offered Health Insurance Benefit, was receiving cash-in-lieu as of January 1, 2020 and sign an annual attestation and provide proof of other group coverage for themselves and their tax family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($62.20 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $25,000 of Basic Life Insurance coverage. Employer premium is $4.78/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 0.9% of gross pay; max deduction of $1,378.48 (includes Paid Family Leave) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $20,500/year or 100% of gross compensation into a pre-tax 457(b)account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules. Employees over 50 years of age may contribute up to $30,000/year Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 20 days (160 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out thefollowing calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours up to a maximum of 240 hours 16 hours of PCTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Fourteen (14) paid eight-hour holidays per year (including Lincoln’s Birthday) Footwear, Safety Clothing, and Tools: Reimbursement up to $280/fiscal year for eligible classifications Night Shift Premium: 5% night differential is available for Electric and Water System Operators and staff at the DVR Power Plant, depending on shift, assignment, and/or other requirements Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Employee Assistance Program: Confidential counseling to employees and dependents Up to maximum of five (5) consultations per family member per incident per year; City paid premium is$4.03/month Appointments can be face-to-face appointments with an MHN network provider, phone appointments, or web- video appointments Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243/month in 2023(amount adjusted annually) Closing Date/Time: Continuous

Position/Program Information EXAM NUMBER Y6686H TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: June 2, 2023, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE ARE ALLOWED FOR THIS EXAMINATION ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Has immediate charge of a medium-sized facilities operations and building crafts program in a medical facility, a facilities operations and building crafts program for a large geographic area, or a section providing specialty crafts services Countywide; or acts as first assistant to a Manager IV, Facilities Operations and Crafts Essential Job Functions Ensures compliance with all building, construction and safety codes affecting the accreditation, licensing, and operational status of the facility. Plans, assigns, coordinates, directs, supervises and evaluates the work of a variety of craft and trade workers and supervisors engaged in force account construction, maintenance alteration or repair of the physical plant and equipment. Coordinates the work of facilities operations and building crafts with various staff in the facilities including administrative, division chiefs, medical, nursing, and other facility staff. Resolves conflicts between codes through discussions with enforcing agencies and recommends and implements solutions to eliminate code violations and comply with changing code requirements. Confers with administrative managers, division chiefs, and capital projects management staff to establish requirements of new or altered facilities. Inspects or directs the inspection of contract construction work in progress in conjunction with representatives of the Internal Services Department or Public Works Department, and other sections and within the division to ensure adherence to plans and specifications. Represents the interests of the facility at pre-design and pre-construction conferences with architects, engineers, contractors, vendors and interested County departments. Reviews or directs the review of work requests and prepares cost estimates and priority recommendations. May establish or assist in the establishment of division policy, practices and standards, and interprets departmental policy, practice and standards. Allocates resources to achieve maximum cost-effectiveness. Reviews and recommends changes to ensure that the facility will perform its designed function. Prepares or directs the preparation of a maintenance and alteration program and the preparation of the division's budget. Reviews or directs the review of work requests and prepares cost estimates and priority recommendations. Requirements SELECTION REQUIREMENTS: Option I : One year of experience at the level of Manager I, Facilities Operations and Crafts*, supervising multiple facilities operations and crafts functions, in a healthcare setting** implementing Title 22*** requirements, Joint Commission on the Accreditation of Healthcare Organizations**** (JCAHO) standards, and all other pertinent local, state, and federal regulations and codes. Option II : One year of experience at the level of Manager I, Facilities Operations and Crafts*, assisting in the management***** of a facilities operations and building crafts program in a healthcare setting** implementing Title 22*** requirements, Joint Commission on the Accreditation of Healthcare Organizations**** (JCAHO) standards, and all other pertinent local, state, and federal regulations and codes. DESIRABLE QUALIFICATIONS: Additional credit will be awarded for additional work experience beyond the selection requirements. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *Experience at the level of Manager I Facilities, Crafts, and Operations consists of having immediate charge of the facilities operations and building crafts programs of a small medical facility with a staff of less than 70, or acts as an assistant to a higher-level Manager, Facilities Operations and Crafts. **Healthcare setting is defined as places where healthcare occurs, including acute care hospitals, urgent care centers, rehabilitation centers, nursing homes and other long-term care facilities, specialized outpatient services (e.g., hemodialysis, dentistry, podiatry, chemotherapy, endoscopy, and pain management clinics), and outpatient surgery centers. ***The California Code of Regulations (CCR) Title 22 is one of 27 Titles that contain state regulations. Title 22 is the Social Security title that contains articles and regulatory sections, or individual regulations for the licensing of hospitals and health facilities. **** Joint Commission Accreditation of Healthcare Organizations (JCAHO) is the accreditation agency utilized to meet quality and safety standards consistent with the Centers for Medicare and Medicaid Services requirements. *****Assisting in the management is defined as providing support to the immediate supervisor or manager in various areas by overseeing facilities, utilities operations, crafts, or environmental safety. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based upon application information and supplemental questionnaire weighted at 100%. Candidates must achieve a passing score of 70% higher on this examination in order to be added to the eligible register for this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Yolanda Ramos, Exam Analyst yramos@dhs.lacounty.gov (best contact due to telework) (213) 288-7000 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here

Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Safety Administrator plans and coordinates comprehensive safety programs to prevent work injuries and reduce City liability and property loss, including safety, loss prevention, driving, and hazard identification, evaluation, and mitigation programs. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on December 4, 2023. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Recommends, develops, and implements safety and injury prevention programs, policies, and procedures in compliance with applicable safety regulations; establishes internal safety controls and protocols to ensure a safe and healthy work environment; identifies resource needs and opportunities for improving service delivery methods and procedures and reviews findings with management staff; and implements improvements. Develops and oversees comprehensive safety and loss prevention training programs; conducts root cause analysis; and provides safety mitigation and corrective action recommendations. Ensures required and recommended safety training for City staff is completed timely; identifies and tracks required employee safety training and certification based on job classifications. Performs safety inspections, audits, internal reviews, and investigations to identify unsafe working conditions and potential safety hazards; takes corrective actions; enforces compliance with applicable safety regulations; and provides findings recommendations. Provides information and assistance to City staff, the public, and outside agencies and organizations regarding safety programs, rules, policies, and procedures, including employee and job safety, cost containment, and loss prevention. Organizes and leads safety meetings, including the citywide Safety Committee; provides meeting topics and materials; and follows-up on recommendations. Oversees the preparation and administration of requests for proposals and contracts for safety professional and contract services; participates in the vendor selection processes; oversees submission of reports required for City Council approval; and administers and tracks approved contracts for compliance with contract terms and safety rules, practices, and procedures. Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and assists in implementing discipline and termination procedures. Responds to urgent matters and safety emergencies during and outside of City business hours, including those involving employee or public injuries, and City damage; investigates employee accidents or near misses to determine cause, effect, liability, and prevention; and analyzes accident reports to determine frequency, loss trends, and mitigation recommendations. Monitors employee driving records through the California Department of Motor Vehicles (DMV) Pull Program and provides appropriate follow-up to departments. Assists and advises on environmental and physical working conditions, as needed, for City job specifications. Assists City staff in planning and analyzing special events to reduce City liability. Maintains safety records; documents hazard control efforts and findings; oversees and maintains records and reports related to employee injuries and accidents; and provides regular safety statistical data and reports. Coordinates safety and fire inspections of City facilities with regulatory agencies; coordinates safety drills for City facilities. Coordinates reasonable suspicion drug and alcohol testing and provides guidance to departments on addressing such issues. Keeps current on related laws, regulatory changes, and safety best practices; ensures compliance with annual state reporting requirements. Provides responsible and complex assistance to management staff; prepares and presents staff reports and other correspondence. May assist the City’s Emergency Operations Coordinator with emergency preparedness processes, including ensuring City staff is periodically trained; participates in emergency response efforts with the Emergency Operations Coordinator Commander. Performs other duties as assigned. Minimum Qualifications Four (4) years of progressively responsible experience in the implementation and coordination of safety and injury prevention, industrial safety, and loss control programs; including one (1) year of supervisory or lead experience. Bachelor’s degree in occupational safety, industrial hygiene, business administration, public administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices, and methods of safety program administration, including safety and injury prevention, industrial safety, and loss control programs; pertinent federal, state, and local public sector risk management administration laws, codes, and regulations, such as emergency service resources, hazardous waste, and environmental issues, including those from the Occupational Safety and Health Administration (OSHA), California Division of Occupational Safety and Health (DOSH; Cal/OSHA), Environmental Protection Agency (EPA), Department of Transportation (DOT), and Americans with Disabilities Act (ADA); safety practices and procedures; injury classification procedures and regulatory reporting requirements; modern principles and practices of workers’ compensation and general liability, and administrative and organizational analysis; principles of industrial hygiene, ergonomics, toxicology, and the health effects of chemical exposure; practices of emergency management mitigation, response, operations, and recovery; Emergency Operations Center (EOC) Operations, including National Incident Management System (NIMS) training; investigative techniques; safe driving principles and practices; principles of supervision, training, and performance evaluation; principles and practices of public administration; principles of contract administration; principles of project administration; business English, spelling, grammar, and punctuation; basic mathematical calculations, statistics, and statistical methods; research methods and techniques; report preparation; record management practices and procedures; effective customer service techniques; modern office procedures, methods, and equipment; and applications related to work. Skill in: The use of a personal computer and business software applications, such as Microsoft Word, PowerPoint, Outlook, Excel, and Access, and risk management software; the operation of calculator and other modern office equipment; interacting with others in a professional manner; and engaging in sound problem solving. Ability to: Effectively design, develop, implement and administer comprehensive safety training and injury prevention programs; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; select, supervise, train, and evaluate staff; observe safety principles and work in a safe manner; conduct root cause analysis and develop proactive prevention measures; monitor and determine effectiveness of safety and health processes; maintain confidentiality of private or sensitive information; serve as a liaison between departments and various regulatory agencies; collect and compile work data, conduct research, perform analysis, and prepare and present reports of findings; manage and facilitate meetings and processes; accurately outline scope of work for contracts; plan and organize work to meet changing priorities and deadlines; prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials; conduct complex research projects; work independently and as part of a team; make sound decisions within established guidelines; analyze complex issues and effectively solve problems; use sound judgement and develop creative recommendations; maintain appropriate, accurate, and effective recordkeeping; follow written and oral directions; perform complex arithmetic and basic statistical calculations accurately; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department managers, City employees, attorneys, outside parties, the public, and those contacted in the scope of work. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this job classification. Must be willing and able to work evenings, nights, weekends, and holidays, as needed. HIGHLY DESIRABLE Master’s degree in occupational safety, industrial hygiene, business administration, public administration, or a related field is highly desirable. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Risk Manager and other management staff. May exercise direct supervision over management, professional, technical, and clerical staff. WORKING CONDITIONS Environmental Conditions: Work is generally performed in standard office and field settings. Frequent travel to different sites is required. Works on various types of surfaces, including slippery or uneven surfaces and rough terrain. Incumbents are exposed to excessive heat and cold, explosive hazards, fumes, smoke, smells/scents, noisy conditions, lighting, pesticides, dirt, dust, wind/pollen, and variable weather conditions. Physical Conditions: Primary functions require sufficient physical ability and mobility to work in office and field settings; operate vehicles; climb stairs and ladders; continuously sit and stand; frequently reach, bend, stoop, squat, kneel, twist, and walk; occasionally climb; operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard and/or hand tools; utilize sight, hearing, speaking, reading, writing, and math ability to exchange information; and lift, carry, push, and pull up to twenty-five (25) pounds. Selection Process All applicants are required to complete and submit an online City application (including Supplemental Questionnaire) with Resume and Cover Letter. Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively set for Wednesday, December 13, 2023) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SAMA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:

The Position Upcoming negotiated salary increases: 5% on July 1, 2024 5% on July 1, 2025 Bargaining Unit: Local 856 - General Services & Maintenance Unit Why join Contra Costa County? Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, water rescue, Type II Hazardous Materials Response team, heavy fire equipment program, fire prevention, and fire investigation services to nine cities and county unincorporated areas. The Fire District Apparatus Shop provides routine preventative maintenance and emergency repairs for our Fire Apparatus. The Apparatus Shop is staffed by a Fire Apparatus Manager, six (6) Fire Equipment Mechanics, a Fire Service Coordinator, and a Driver Clerk. The Fire District has almost 150 pieces of Fire Apparatus which includes Type 1, Type 2, Type 3, Type 4. Type 6 engines as well as Tillers, Hazmats, UTV's, Quints, Water Tenders and Rescue vehicles. The Fire Mechanics are ASE certified as Truck Mechanics and CFMA certified to do work on Fire Apparatus. We are looking for someone who is: Dependable, helpful, respectful, honest, hardworking, professional, and a team player. Self-motivated and driven to learn by trying and doing on their own rather than waiting for direction. Willing to learn new technology, equipment, and apparatus. What you will typically be responsible for: Inspecting trucks, boats, bulldozers, tractors, and mechanical equipment used in fire fighting and other Fire District services. Diagnosing mechanical and electrical troubles and makes various types of repairs, such as general overhauling, electrical and fuel systems, differentials and related equipment, suspension assemblies, repairing and servicing fire pumps. Operating typical shop tools including electrical and acetylene welding devices. Road testing and transporting fire apparatus, service vehicles, and trucks. Assisting in the training of shop personnel and District personnel A few reasons you might love about this job: The District operates the most current equipment with state-of-the-art technology. Our staff works on many types of equipment and apparatus including boats, bulldozers, fire trucks, tillers, wildland engines, advanced electronics incorporated into fire apparatus chassis. Learn and work in an environment that is always changing; equipment and apparatus are constantly being updated. Continuous training opportunities. Work as a team with full support from management. Room for growth and opportunities for advancement. A few challenges you might face in this job : Having to adjust to learning all the new and varied types of equipment in the Fire District due to the continuous updates of new equipment and technology which takes time to learn. Learning and adapting to the organizational and paramilitary chain of command in a professional environment Competencies Required: Attention to Detail: Focusing on the details of work content, work steps, and final work products Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Group Facilitation: Enabling constructive and productive group interaction Informing: Proactively obtaining and sharing information Reading Comprehension: Understanding and using written information Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications To read the complete job description, please visit the website; https://www.governmentjobs.com/careers/contracosta/classspecs/108706?keywords=fire%20emer&pagetype=classSpecifications The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: (A) Possession of a valid California driver’s license. Out of state valid driver’s license will be accepted during the application process. AND (B) Must obtain a valid Class B driver’s license with Tank Endorsement (or Class A with Tank Endorsement) prior to the end of probation and maintain the license while employed in this class. Experience: Two (2) years full time experience as a heavy duty truck mechanic or completion of a heavy duty, diesel, or industrial program from an automotive heavy duty trade school. Physical Requirements : Ability to meet such health standards as may be prescribed by the Department of Transportation regulations for commercial drivers' license. Desired Qualification: Fire apparatus mechanic experience is desirable. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) TENTATIVE EXAM DATES For applications received between 11/10/23 - 12/10/23 Training and Experience Evaluation: 12/18/23 For applications received between 12/11/23 -1/15/24 Training and Experience Evaluation: 1/22/24 For applications received between 1/16/24 -2/19/24 Training and Experience Evaluation: 2/28/24 For applications received between 2/20/24 - 3/20/24 Training and Experience Evaluation: 3/28/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Elizabeth Loud, eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous

POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Responsible for the day-to-day management of safety and regulatory compliance of the Fort Lauderdale Executive Airport and Downtown Helistop. Supervises, coordinates, directs, trains, evaluates and monitors the work of Airport operations personnel engaged in airfield, apron, and hangar inspections, emergency activities, preventative maintenance and planned projects. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month. This position is covered by the Personnel Rules. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Plans, coordinates, directs, supervises, trains, evaluates and monitors the work of Airport operations personnel engaged in airfield, ramp and hangar inspections, emergency activities, preventative maintenance and planned projects Responsible for oversight of construction projects in progress on the Airport Manages the Joint Automated Capital Improvement Program (JACIP) project portfolio Assist with the development and administration of the Capital Improvement Plan (CIP) Identifies airfield improvements that are needed due to new requirements, safety enhancements or good business practices and plan, organize and coordinate those improvements Manages contracts including, security, environmental, airfield markings, and operations technology contracts Develops and manages Request for Proposals (RFP) for professional and operational services, security, special projects and airfield maintenance Reviews proposed on and off airport construction projects to ensure that Federal Aviation Regulations (FAR) Part 77 surfaces are protected Serves as the primary tenant liaison with the Airport for operational matters and resolve tenant and user concerns Identifies improvements to airport operations plans, policies and programs Conducts daily meetings with operations personnel and contracted security personnel to brief and debrief them regarding daily events, scheduled maintenance, construction projects, operating procedures, training, and special events Acts as the primary contact for Airport management with tenants, Federal Aviation Administration (FAA) Air Traffic Control, Police, Fire, US Customs, contractors, engineering inspectors, Department of Natural Resource Protection (DNRP), Florida Power and Light, Florida Game and Fresh Water Fish Commission and other government agencies and City departments Responsible for development, implementation and monitoring of the Environmental and Wildlife Plans and Programs. Responsible for coordinating with local fire and police departments to establish training programs as part of the emergency preparedness process. Acts as liaison with tenants and user groups regarding Airport operational and safety issues including incursions of unauthorized entry onto the Airport Movement Area Plans, organizes, and conducts training programs for tenant airfield personnel on runway operational and safety procedures (AOA) and FAA Tower personnel; certifies these personnel for airfield access privileges Plans and coordinates the maintenance of Airport and Airfield facilities, roads, gates, grounds, vehicles and equipment Oversees and responds to aircraft incidents/accidents and maintenance emergencies; provides information for dissemination to City officials and the media Acts as primary contact with FAA Flight Standards and the NTSB regarding aircraft accidents Composes technical reports and correspondence to the FAA, FDOT, tenants and other City departments Assists in administering Airport security contract including direction, testing, training and enforcement Prepares Advisory Board and City Commission agenda items; makes presentations before the Aviation Advisory Board Responsible for oversight and management of Division budget for maintenance and operational needs. Makes recommendations for purchase of equipment, services, and vehicles and for sale of surplus items; prepares bid specifications Conducts preliminary plans review of improvement projects on and around the Airport to assist in ensuring compliance with Federal Aviation Regulations; confers with design engineers, contractors, inspectors and property owners regarding plans review Represents the Airport in construction and safety meetings with engineering, FAA Air Traffic Control Tower, FAA Airports District Office, FDOT, tenants and building contractors Promotes good relationships with the community through the oversight of the Airport tour and youth program Trains and develops interns regarding airport operations Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Aviation Management, Business Management, Business Administration, Public Administration, Engineering, or related field. Minimum of two (2) years of experience supervising airport operations. Additional qualifying experience may substitute on a year-for-year basis for the required education. Possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire. Federal Aviation Administration (FAA) license as a private pilot preferred. Accredited Airport Executive preferred. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Frequently or Often Street environment (near moving traffic) Sometimes Construction site Sometimes Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Warehouse environment Sometimes Other: Airport Frequently or Often PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous

Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous