County of San Mateo, CA
Redwood City, CA, United States
Description County of San Mateo is seeking experienced individuals for the position of Medical Office Assistant II to provide a variety of routine to difficult medical office support for various Health SystemDivisions, including Behavioral Health and Recovery Services, Correctional Health Services, Family Health Services, Public Health Laboratory, and San Mateo Medical Center. For more information on the dutiesby division, click here . NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited to, the following: Act as a receptionist and receive patients and visitors; screen phone calls; take messages or make appropriate referrals; provide factual information regarding the County or specific medical unit activities and services, which may require some interpretation of rules, policies and/or procedures. Order, receive, and organize patient charts for daily appointment schedule preparation, utilization review, and varied record-keeping activities; may pull and file charts located within assigned area; review charts for necessary documentation and diagnostic test authorizations from health care staff; close patient charts as authorized. Provide for intake and registration of patients; interview patients to obtain medical information and appropriate documentation required to open patient charts. Review financial and insurance status of patient; explain treatment costs and methods of payment; perform periodic re-evaluations, re-determinations, and adjustments as necessary; collect fees, issue receipts, and balance daily monies received. Research computerized patient data to determine current status; retrieve, update, and verify information from an online or personal computer. Schedule patient appointments and prepare daily appointment schedule; schedule medical tests and procedures as assigned. Inform professional staff of lab, X-ray, and other diagnostic test results in accordance with established policies and procedures. Prepare a variety of periodic and special reports related to patient care, testing, and results, which may require the use of arithmetic calculations and the consolidation of information from various sources. Transcribe patient information histories, physical examination notes, and related patient medical information containing specialized medical terminology; type various correspondence and documentation pertaining to patient diagnosis and treatment from drafts, dictated tapes, notes, or brief instructions using a typewriter or word processor. Establish and maintain office and patient files; research and compile information from such files. Perform office support activities,suchas opening and distributing mail, processing outgoing mail, and ordering and maintaining an inventory of office supplies. Establish and maintain office and patient files; research and compile information from such files. May perform routine billing, preparation of medical procedures or test orders, scheduling of medical procedures, review and preparation of patient charts for utilization review and a variety of patient processing, documentation, and record-keeping duties, depending upon assignment. Provide off hours support as required. Perform related duties as assigned. Some positions may require rotating shift or weekend work. Must be able to push, pull, bend, and reach when retrieving and replacing heavy patient files from/to floor-to-ceiling shelving. Qualifications Knowledge of: Policies and procedures related to the outpatient, ancillary, medical records, or direct patient care area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing and the operation of standard office equipment; business letter writing and the standard format for typed materials; basic business data processing principles and the use of word processing or personal computing equipment; correct English usage, including spelling, grammar and punctuation; business arithmetic; and basic record keeping principles and practices. Skill/Ability to: Perform detailed medical office support work accurately; prioritize work and coordinate several activities; compose routine correspondence from brief instructions; use initiative and sound independent judgment within established guidelines; operate standard office equipment, including a word processor and computer terminal; organize and maintain accurate patient and general files and records; establish and maintain effective working relationships with those contacted in the course of the work; and understand and carry out oral and written directions. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:One year of journey-level experience, which required the use of medical terminology and direct contact with patients in a clinic or similar medical office setting. Application/Examination Open & Promotional. Anyone may apply. CurrentCounty of SanMateoandCounty of San MateoSuperior Court of Californiaemployees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification . Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given inCounty of San Mateo, Californiaand applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~RECRUITMENT SCHEDULE~ Final Filing Date: September 25, 2019 Written Exam: Saturday, October 5, 2019 At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. HR Contact:Jennifer Reyes(09112019) (Medical Office Assistant II - E417)
Description County of San Mateo is seeking experienced individuals for the position of Medical Office Assistant II to provide a variety of routine to difficult medical office support for various Health SystemDivisions, including Behavioral Health and Recovery Services, Correctional Health Services, Family Health Services, Public Health Laboratory, and San Mateo Medical Center. For more information on the dutiesby division, click here . NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited to, the following: Act as a receptionist and receive patients and visitors; screen phone calls; take messages or make appropriate referrals; provide factual information regarding the County or specific medical unit activities and services, which may require some interpretation of rules, policies and/or procedures. Order, receive, and organize patient charts for daily appointment schedule preparation, utilization review, and varied record-keeping activities; may pull and file charts located within assigned area; review charts for necessary documentation and diagnostic test authorizations from health care staff; close patient charts as authorized. Provide for intake and registration of patients; interview patients to obtain medical information and appropriate documentation required to open patient charts. Review financial and insurance status of patient; explain treatment costs and methods of payment; perform periodic re-evaluations, re-determinations, and adjustments as necessary; collect fees, issue receipts, and balance daily monies received. Research computerized patient data to determine current status; retrieve, update, and verify information from an online or personal computer. Schedule patient appointments and prepare daily appointment schedule; schedule medical tests and procedures as assigned. Inform professional staff of lab, X-ray, and other diagnostic test results in accordance with established policies and procedures. Prepare a variety of periodic and special reports related to patient care, testing, and results, which may require the use of arithmetic calculations and the consolidation of information from various sources. Transcribe patient information histories, physical examination notes, and related patient medical information containing specialized medical terminology; type various correspondence and documentation pertaining to patient diagnosis and treatment from drafts, dictated tapes, notes, or brief instructions using a typewriter or word processor. Establish and maintain office and patient files; research and compile information from such files. Perform office support activities,suchas opening and distributing mail, processing outgoing mail, and ordering and maintaining an inventory of office supplies. Establish and maintain office and patient files; research and compile information from such files. May perform routine billing, preparation of medical procedures or test orders, scheduling of medical procedures, review and preparation of patient charts for utilization review and a variety of patient processing, documentation, and record-keeping duties, depending upon assignment. Provide off hours support as required. Perform related duties as assigned. Some positions may require rotating shift or weekend work. Must be able to push, pull, bend, and reach when retrieving and replacing heavy patient files from/to floor-to-ceiling shelving. Qualifications Knowledge of: Policies and procedures related to the outpatient, ancillary, medical records, or direct patient care area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing and the operation of standard office equipment; business letter writing and the standard format for typed materials; basic business data processing principles and the use of word processing or personal computing equipment; correct English usage, including spelling, grammar and punctuation; business arithmetic; and basic record keeping principles and practices. Skill/Ability to: Perform detailed medical office support work accurately; prioritize work and coordinate several activities; compose routine correspondence from brief instructions; use initiative and sound independent judgment within established guidelines; operate standard office equipment, including a word processor and computer terminal; organize and maintain accurate patient and general files and records; establish and maintain effective working relationships with those contacted in the course of the work; and understand and carry out oral and written directions. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:One year of journey-level experience, which required the use of medical terminology and direct contact with patients in a clinic or similar medical office setting. Application/Examination Open & Promotional. Anyone may apply. CurrentCounty of SanMateoandCounty of San MateoSuperior Court of Californiaemployees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification . Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given inCounty of San Mateo, Californiaand applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~RECRUITMENT SCHEDULE~ Final Filing Date: September 25, 2019 Written Exam: Saturday, October 5, 2019 At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. HR Contact:Jennifer Reyes(09112019) (Medical Office Assistant II - E417)
San Joaquin County, CA
Stockton, California, usa
This examination is being given to fill one full time vacancy in San Joaquin General Hospital's Revenue Integrity Division, and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The Office Assistant Specialist position assists the Charge Description Master Analyst in the implementation of the hospitals charge description master for inpatient and outpatientcharges and billable services, and assists withinsurancereimbursement for MediCal, Medicare and commercial services. The ideal candidate will possess Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding Systems (HCPCS)experience, knowledge of MediCal, Medicare and commercial insurance billing,and demonstrate an understanding of the Centers for Medicare and Medicaid (CMS) regulations pertaining to billing procedures. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides specialized and complex information, including specific program-related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program-related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner. Gathers, processes and maintains specialized and complex information related to departmental operations; asks in-depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems. Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy, and appropriateness as assigned; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes. Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program-related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate. Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes. May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff. MINIMUM QUALIFICATIONS Note: The following special requirements were approved by theDirector of Human Resourceson July 5, 2019 . Either I Experience : One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service which included charge description master duties in a hospital setting. Or II Experience : Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full-journey level performing charge description master duties in a medical or healthcare setting. Pleasenote: Supplemental application must be submitted with employment application . KNOWLEDGE Advanced office practices and procedures; standard clerical accounting methods and practices; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced interviewing techniques; advanced filing and record keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures. ABILITY Research, interpret and apply complex laws/regulations, court orders, program policies/procedures, and third-party rules/requirements related to specialized clerical activities; evaluate and establish priorities; gather, organize, input and maintain complex information, including financial or program-specific data; provide/obtain detailed information to/from others, even in difficult situations; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; lead or supervise others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 9/27/2019 11:59:00 PM
This examination is being given to fill one full time vacancy in San Joaquin General Hospital's Revenue Integrity Division, and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The Office Assistant Specialist position assists the Charge Description Master Analyst in the implementation of the hospitals charge description master for inpatient and outpatientcharges and billable services, and assists withinsurancereimbursement for MediCal, Medicare and commercial services. The ideal candidate will possess Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding Systems (HCPCS)experience, knowledge of MediCal, Medicare and commercial insurance billing,and demonstrate an understanding of the Centers for Medicare and Medicaid (CMS) regulations pertaining to billing procedures. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Provides specialized and complex information, including specific program-related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program-related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner. Gathers, processes and maintains specialized and complex information related to departmental operations; asks in-depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems. Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy, and appropriateness as assigned; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes. Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program-related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate. Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes. May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff. MINIMUM QUALIFICATIONS Note: The following special requirements were approved by theDirector of Human Resourceson July 5, 2019 . Either I Experience : One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service which included charge description master duties in a hospital setting. Or II Experience : Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full-journey level performing charge description master duties in a medical or healthcare setting. Pleasenote: Supplemental application must be submitted with employment application . KNOWLEDGE Advanced office practices and procedures; standard clerical accounting methods and practices; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced interviewing techniques; advanced filing and record keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures. ABILITY Research, interpret and apply complex laws/regulations, court orders, program policies/procedures, and third-party rules/requirements related to specialized clerical activities; evaluate and establish priorities; gather, organize, input and maintain complex information, including financial or program-specific data; provide/obtain detailed information to/from others, even in difficult situations; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; lead or supervise others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 9/27/2019 11:59:00 PM
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER K1891I-R FILING PERIOD Tuesday, September 10, 2019 @ 8:00 a.m. (PT) to Monday, September 23, 2019 @ 5:00 p.m. (PT) TYPE OF RECRUITMENT Interdepartmental Promotional Job Opportunity REBULLETININFORMATION THIS ANNOUNCEMENT IS AREBULLETINTO REOPEN THE FILING PERIOD. (Restricted to permanent employees of the County of Los Angeles who have successfully completed their probationary period and meet the qualifying requirements.) Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service. -OR- Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service by the last day of filing. ____________________________________________________________________ DEFINITION: Performs technical personnel work supporting a comprehensive Countywide personnel program in the Department of Human Resources or the Chief Executive Office. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by their responsibility for independently performing the more complicated and difficult technical personnel work. These positions are commonly assigned to one of the divisions in the Department of Human Resources in such areas as administrative services, recruitment and examining, workforce reduction, appeals, organizational and employee development, classification and salary, compensation benefits, or employee benefits. These positions are also allocated in the Chief Executive Office's in health, safety and disability, compensation, employee relations and child care. Incumbents are distinguished for their responsibility for personnel actions and other transactions that are not standardized, deviate from established procedures, and which lower level Personnel Assistants have been unable to process or resolve. Incumbents must have knowledge of Civil Service Rules, County Code, procedures, practices and terminologies related to personnel work. Essential Job Functions Answers questions from line departmental staff about Civil Service Rule interpretations regarding appointment, reinstatement, use of certification lists, restoration, and reclassifications. Administers Countywide recruitment and examination programs for County classes allocated across departmental lines; maintains Countywide Job Information Hotlines for open-competitive and promotional exams. Maintains and tracks the Appeals Log related to examination, appraisal of promotability, suspension, layoff, and other miscellaneous personnel actions through the usage of database system. Responds to inquiries related to various Child Care programs and presentations. Assists analysts and managers in the collection of data, projects analysis, and coordinating seminars and events as needed relating to Child Care. Responds to inquiries related to programs for workers' compensation, long-term disability, short-term disability and survivor benefits, return-to-work and rehabilitation as well as unemployment insurance benefits. Acts as Customer Service Representative, interprets benefit plans to line departments, and resolves employees' benefit problems. Assists in monitoring contracts for medical exam services including reconciling and processing invoices and maintaining medical examination information database. Responds to inquiries concerning compensation and employee relations issues. Serves as a support staff within a specialized area or program. Requirements SELECTION REQUIREMENTS : Option 1: Three (3) years of highly specialized clerical experience* performing personnel work** in a personnel office*** at the level of Senior Clerk or Senior Typist Clerk or higher, and one (1)year of which must have been at the level of Los Angeles County Personnel Assistant****. Option 2 : Two (2) years of experience at the level of Los Angeles County Departmental Personnel Assistant***** performing personnel work** in a personnel office***. PHYSICAL CLASS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: *Highly specialized clerical capacity means experience at the level of Los Angeles County's class of Senior Clerk or Senior Typist Clerk. Senior Clerk is defined as performing highly-specialized clerical duties. Senior Typist Clerk is defined as performing skilled typing work and highly specialized clerical duties requiring a highly specialized knowledge of a particular function with responsibility for applying proper procedures and for carrying out the work with only general direction. **Personnel work is defined as experience in areas such as: Appeals, Benefits and Retirement Administration, Classification and Salary Administration, Discipline and Advocacy, Employee Relations, Employment Investigations Examination and Recruitment, Human Resources Audits, Performance Management, Personnel Operations and Records, Policy Development and Application, Staff Development and Training, and Workers' Compensation and Return-to-Work Programs. ***Personnel office is defined as the centralized office of human resources in a County department whose primary function is personnel work, and also includes human resources offices at Olive View, Harbor/UCLA, County+USC, and Rancho Los Amigos. ****Personnel Assistant is defined as performing under close supervision, routine support personnel work in a comprehensive countywide personnel program in the Department of Human Resources (DHR) or the Chief Executive Office (CEO). Acceptable classes are, but may not be limited to: Administrative Assistant I; Administrative Intern I,Employment Services Assistant I, Sheriff; Human Resources Technician, Superior Court;Human Resources Trainee; Intermediate Board Specialist,Management Assistant; Operations Assistant II, Sheriff;Senior Departmental Personnel Assistant; Senior Board Specialist; or higher. *****Departmental Personnel Assistant is defined as having immediate responsibility for performing a variety of specialized clerical duties in the personnel office of a County department. Acceptable classes are, but may not be limited to: Administrative Aid; Administrative Assistant I, Operations Assistant I,Sheriff;Staff Assistant I; or higher. ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions listed above. WITHHOLD INFORMATION: Withhold will not be allowed for this examination. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from Class Specification andSelection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Additional Information EXAMINATION CONTENT: This examination will consist of multiple choice tests weighted 100% covering: Written Expression Reading Comprehension Data Analysis and Decision-Making Office Practices and Procedures Customer Service Achievement and Orientation Dependability Customer Service Potential Customer Focus Conscientiousness Retention APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THEEXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken identical test parts for other exams within the last 12 months, will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months. NOTE: Invitation letters to themultiple choice test may be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add vcudiamat@hr.lacounty.gov and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail. Notice of Non-Acceptance and Final Result Letter will be mailed via USPS. Written test scores cannot be given over the telephone. SPECIAL INFORMATION: TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligibleregister in the order of their score group for a period of six (6) months. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies at the County of Los Angeles, Department of Human Resources. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by the last day of filing. Any additional documents, if any, must be received at the time of filing or within fifteen (15) calendar days from application submission. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. SOCIAL SECURITY NUMBER: It is important that you provide your own social security number at the time of filing to ensure your application is processed accurately. Entering other than your own social security number will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact Name: Virna Cudiamat Department Contact Phone: (213) 351-2953 Department Contact Email: vcudiamat@hr.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Closing Date/Time: 9/23/2019 5:00 PM Pacific
EXAM NUMBER K1891I-R FILING PERIOD Tuesday, September 10, 2019 @ 8:00 a.m. (PT) to Monday, September 23, 2019 @ 5:00 p.m. (PT) TYPE OF RECRUITMENT Interdepartmental Promotional Job Opportunity REBULLETININFORMATION THIS ANNOUNCEMENT IS AREBULLETINTO REOPEN THE FILING PERIOD. (Restricted to permanent employees of the County of Los Angeles who have successfully completed their probationary period and meet the qualifying requirements.) Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service. -OR- Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service by the last day of filing. ____________________________________________________________________ DEFINITION: Performs technical personnel work supporting a comprehensive Countywide personnel program in the Department of Human Resources or the Chief Executive Office. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by their responsibility for independently performing the more complicated and difficult technical personnel work. These positions are commonly assigned to one of the divisions in the Department of Human Resources in such areas as administrative services, recruitment and examining, workforce reduction, appeals, organizational and employee development, classification and salary, compensation benefits, or employee benefits. These positions are also allocated in the Chief Executive Office's in health, safety and disability, compensation, employee relations and child care. Incumbents are distinguished for their responsibility for personnel actions and other transactions that are not standardized, deviate from established procedures, and which lower level Personnel Assistants have been unable to process or resolve. Incumbents must have knowledge of Civil Service Rules, County Code, procedures, practices and terminologies related to personnel work. Essential Job Functions Answers questions from line departmental staff about Civil Service Rule interpretations regarding appointment, reinstatement, use of certification lists, restoration, and reclassifications. Administers Countywide recruitment and examination programs for County classes allocated across departmental lines; maintains Countywide Job Information Hotlines for open-competitive and promotional exams. Maintains and tracks the Appeals Log related to examination, appraisal of promotability, suspension, layoff, and other miscellaneous personnel actions through the usage of database system. Responds to inquiries related to various Child Care programs and presentations. Assists analysts and managers in the collection of data, projects analysis, and coordinating seminars and events as needed relating to Child Care. Responds to inquiries related to programs for workers' compensation, long-term disability, short-term disability and survivor benefits, return-to-work and rehabilitation as well as unemployment insurance benefits. Acts as Customer Service Representative, interprets benefit plans to line departments, and resolves employees' benefit problems. Assists in monitoring contracts for medical exam services including reconciling and processing invoices and maintaining medical examination information database. Responds to inquiries concerning compensation and employee relations issues. Serves as a support staff within a specialized area or program. Requirements SELECTION REQUIREMENTS : Option 1: Three (3) years of highly specialized clerical experience* performing personnel work** in a personnel office*** at the level of Senior Clerk or Senior Typist Clerk or higher, and one (1)year of which must have been at the level of Los Angeles County Personnel Assistant****. Option 2 : Two (2) years of experience at the level of Los Angeles County Departmental Personnel Assistant***** performing personnel work** in a personnel office***. PHYSICAL CLASS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: *Highly specialized clerical capacity means experience at the level of Los Angeles County's class of Senior Clerk or Senior Typist Clerk. Senior Clerk is defined as performing highly-specialized clerical duties. Senior Typist Clerk is defined as performing skilled typing work and highly specialized clerical duties requiring a highly specialized knowledge of a particular function with responsibility for applying proper procedures and for carrying out the work with only general direction. **Personnel work is defined as experience in areas such as: Appeals, Benefits and Retirement Administration, Classification and Salary Administration, Discipline and Advocacy, Employee Relations, Employment Investigations Examination and Recruitment, Human Resources Audits, Performance Management, Personnel Operations and Records, Policy Development and Application, Staff Development and Training, and Workers' Compensation and Return-to-Work Programs. ***Personnel office is defined as the centralized office of human resources in a County department whose primary function is personnel work, and also includes human resources offices at Olive View, Harbor/UCLA, County+USC, and Rancho Los Amigos. ****Personnel Assistant is defined as performing under close supervision, routine support personnel work in a comprehensive countywide personnel program in the Department of Human Resources (DHR) or the Chief Executive Office (CEO). Acceptable classes are, but may not be limited to: Administrative Assistant I; Administrative Intern I,Employment Services Assistant I, Sheriff; Human Resources Technician, Superior Court;Human Resources Trainee; Intermediate Board Specialist,Management Assistant; Operations Assistant II, Sheriff;Senior Departmental Personnel Assistant; Senior Board Specialist; or higher. *****Departmental Personnel Assistant is defined as having immediate responsibility for performing a variety of specialized clerical duties in the personnel office of a County department. Acceptable classes are, but may not be limited to: Administrative Aid; Administrative Assistant I, Operations Assistant I,Sheriff;Staff Assistant I; or higher. ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions listed above. WITHHOLD INFORMATION: Withhold will not be allowed for this examination. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from Class Specification andSelection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Additional Information EXAMINATION CONTENT: This examination will consist of multiple choice tests weighted 100% covering: Written Expression Reading Comprehension Data Analysis and Decision-Making Office Practices and Procedures Customer Service Achievement and Orientation Dependability Customer Service Potential Customer Focus Conscientiousness Retention APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THEEXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken identical test parts for other exams within the last 12 months, will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months. NOTE: Invitation letters to themultiple choice test may be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add vcudiamat@hr.lacounty.gov and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail. Notice of Non-Acceptance and Final Result Letter will be mailed via USPS. Written test scores cannot be given over the telephone. SPECIAL INFORMATION: TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligibleregister in the order of their score group for a period of six (6) months. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies at the County of Los Angeles, Department of Human Resources. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by the last day of filing. Any additional documents, if any, must be received at the time of filing or within fifteen (15) calendar days from application submission. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. SOCIAL SECURITY NUMBER: It is important that you provide your own social security number at the time of filing to ensure your application is processed accurately. Entering other than your own social security number will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact Name: Virna Cudiamat Department Contact Phone: (213) 351-2953 Department Contact Email: vcudiamat@hr.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Closing Date/Time: 9/23/2019 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
FILING DATE: SEPTEMBER 19, 2017 UNTIL THE NEED OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y4980G DEPARTMENTAL PROMOTIONAL JOB OPPORTUNITY Restricted to permanent employees of the Department of Health Services who have successfully completed their initial probationary period. Unclassified employees who have attained permanent Countystatus on a classified by successful completion of the initial probationary period, with no break in service since leaving the classified service. Full-time employee in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing. DEFINITION: Schedules, assigns, trains, and reviews the work of a group of Laboratory Assistants on a single shift. Essential Job Functions Prepares work schedules for supervisor's approval to assure adequate coverage of all Laboratory Assistant workstations during regular laboratory operating hours, including equitable distribution of weekend and holiday work assignments. Assigns Laboratory Assistants to work stations within laboratory on basis of actual workload, the number of employees available, their qualifications, the extent of their training in the procedures involved, and similar factors. Trains Laboratory Assistants in the specific procedures established by the laboratory for the preparation of specimens for analysis by medical technologists or public health microbiologists, the making of media and reagents, logging patient specimen information into the computer, and the performance of other such laboratory tasks. Observes the performance of Laboratory Assistants on assigned tasks both in training and on-the-job situations, and makes corrections necessary to assure maintenance of established quality and quantity standards. Confers with medical, nursing, medical technologist or public health microbiologist personnel to investigate their complaints and resolve problems relating to Laboratory Assistant performance. Develops recommendations for supervisory approval and implementation on such organizational changes as the distribution of tasks among Laboratory Assistant workstations, the frequency of rotation between stations, and other such matters based on analysis of changing workload patterns and other variables. Assist Laboratory Supervisor or Point of Care (POCT) Coordinator to maintain POCT instruments, organize POCT documents, and file POCT documents. May perform the duties of a Laboratory Assistant. Requirements MINIMUM REQUIREMENTS: Six months' experience at the level of Laboratory Assistant* or its equivalent. PHYSICALCLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping ot squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION *Experience at the level of Laboratory Assistant in the County of Los Angeles is defined as: Assists laboratory personnel in the performance of standard laboratory tests on human and other specimens or assigns, trains, and reviews the work of a group of lower-level laboratory positions. Additional Information EXAMINATION CONTENT: Examination Content: This examination will consist of two (2) parts: Part I - An Evaluation of Experience based upon application information weighted 50%. Part II - An Appraisal of Promotability which will evaluate Knowledge and Skills, Adaptability, Dependability,Productivity, and Personal and Public Relations weighted 50%. Candidates must achieve a passing score of 70% or higher on each weighted part of this examination in order to be added to the eligible register for this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once every twelve (12) months. SPECIAL INFORMATION: Appointees my be required to work any shift, including evenings, nights, weekends and holidays. Available Shift: Any VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications will be processed on an as received basis. Apply online by clicking on the "Apply" tab for this posting. You can also track the statusof your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescissionof appointment. Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILLNOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fillout your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. DEPARTMENT CONTACT Andrew Munoz (323) 914-7927 Office (323) 869-0942 Fax AMunoz4@dhs.lacounty.gov ADA COORDINATOR PHONE (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 Closing Date/Time:
FILING DATE: SEPTEMBER 19, 2017 UNTIL THE NEED OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y4980G DEPARTMENTAL PROMOTIONAL JOB OPPORTUNITY Restricted to permanent employees of the Department of Health Services who have successfully completed their initial probationary period. Unclassified employees who have attained permanent Countystatus on a classified by successful completion of the initial probationary period, with no break in service since leaving the classified service. Full-time employee in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing. DEFINITION: Schedules, assigns, trains, and reviews the work of a group of Laboratory Assistants on a single shift. Essential Job Functions Prepares work schedules for supervisor's approval to assure adequate coverage of all Laboratory Assistant workstations during regular laboratory operating hours, including equitable distribution of weekend and holiday work assignments. Assigns Laboratory Assistants to work stations within laboratory on basis of actual workload, the number of employees available, their qualifications, the extent of their training in the procedures involved, and similar factors. Trains Laboratory Assistants in the specific procedures established by the laboratory for the preparation of specimens for analysis by medical technologists or public health microbiologists, the making of media and reagents, logging patient specimen information into the computer, and the performance of other such laboratory tasks. Observes the performance of Laboratory Assistants on assigned tasks both in training and on-the-job situations, and makes corrections necessary to assure maintenance of established quality and quantity standards. Confers with medical, nursing, medical technologist or public health microbiologist personnel to investigate their complaints and resolve problems relating to Laboratory Assistant performance. Develops recommendations for supervisory approval and implementation on such organizational changes as the distribution of tasks among Laboratory Assistant workstations, the frequency of rotation between stations, and other such matters based on analysis of changing workload patterns and other variables. Assist Laboratory Supervisor or Point of Care (POCT) Coordinator to maintain POCT instruments, organize POCT documents, and file POCT documents. May perform the duties of a Laboratory Assistant. Requirements MINIMUM REQUIREMENTS: Six months' experience at the level of Laboratory Assistant* or its equivalent. PHYSICALCLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping ot squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION *Experience at the level of Laboratory Assistant in the County of Los Angeles is defined as: Assists laboratory personnel in the performance of standard laboratory tests on human and other specimens or assigns, trains, and reviews the work of a group of lower-level laboratory positions. Additional Information EXAMINATION CONTENT: Examination Content: This examination will consist of two (2) parts: Part I - An Evaluation of Experience based upon application information weighted 50%. Part II - An Appraisal of Promotability which will evaluate Knowledge and Skills, Adaptability, Dependability,Productivity, and Personal and Public Relations weighted 50%. Candidates must achieve a passing score of 70% or higher on each weighted part of this examination in order to be added to the eligible register for this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once every twelve (12) months. SPECIAL INFORMATION: Appointees my be required to work any shift, including evenings, nights, weekends and holidays. Available Shift: Any VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications will be processed on an as received basis. Apply online by clicking on the "Apply" tab for this posting. You can also track the statusof your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescissionof appointment. Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILLNOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fillout your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. DEPARTMENT CONTACT Andrew Munoz (323) 914-7927 Office (323) 869-0942 Fax AMunoz4@dhs.lacounty.gov ADA COORDINATOR PHONE (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 Closing Date/Time:
