Monterey County Human Resources
Salinas, California, United States
Position Description Priority Screen Date: November 11, 2020 Open until Filled Exam #: 20/41N24/10SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Monterey County, Information Technology Department (ITD) consists of four (4) operational Divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer-focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. Over the last several years, the ITD Infrastructure & Operations Division initiated and completed a significant number of network technology infrastructure projects which include County-wide VoIP deployment, deployment of a converged IP and software-defined technology framework using Cisco Application Centric Infrastructure (ACI) and self-managed Multiprotocol Label Switching (MPLS) network, and deployment of Cisco Identity Services Engine (ISE) technology for the purpose of setting up segmented and identity-driven networks. The Division seeks a Network Systems Engineer II to provide professional and moderately complex engineering and technical support for the County's on-premise and cloud-based infrastructure that delivers unified communication services in the areas of network, voice, video, radio, and broadcast. The ideal candidate will have solid work experience and knowledge of Cloud and on-premise network technologies such as DevOps or network automation, MPLS, software-defined network, Cisco ACI, Palo Alto Networks firewall, and Azure or Amazon Web Services (AWS). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. Examples of Duties Paramount duties include: Performs complex technical support in the design, engineering, installation, configuration and maintenance for assigned infrastructure systems, conducts root cause analysis of infrastructure malfunctions, and creates and implements solution strategies and/or escalates to appropriate staff as needed. Leads, plans, coordinates, designs, and implements moderately complex infrastructure projects and solutions. Collaborates with project team members, vendors, and stakeholders to participate in gathering user and systems requirements, setting deliverables and expectations, developing resource and budget requirements, identifying and evaluating project risks, implementing systems and solutions, and providing support including writing technical and user documentation . Participates in the development of guidelines and support documentation on system maintenance, performance criteria, problem identification, fault isolation, and system restoration to achieve high availability, reliability, and integrity for County's infrastructure. Documents enterprise infrastructure requirements, configurations, operations, and procedures. Develops and implements preventative maintenance schedules for systems and sites. Under direction, designs, implements, and supports infrastructure architecture. Leads, trains, and advises others on the appropriate course of action for project execution and problem resolution. To view the complete job description, visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/41N24.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of : Network inoperability of operation system and storage platforms; Infrastructure security architectures and encryption technologies; Infrastructure design, engineering, configuration, installation, maintenance and monitoring methods, and techniques of assigned systems and equipment; Techniques and methods of system evaluation, implementation, and documentation; Effective customer service techniques. Skill and Ability to : Lead, plan, coordinate, design, and implement moderately complex infrastructure projects and perform complex technical support functions for assigned systems; Effectively analyze, identify, and diagnose moderately complex infrastructure related problems and take corrective measures or make recommendations that lead to problem resolution; Collect, analyze, and interpret procedures and data, develop sound conclusions, and recommend and implement solutions; Produce and assemble technical documentation of infrastructure site surveys, project plans, system diagrams, and wiring schemes consistent with enterprise standards and procedures; Research, learn and apply new technologies to the County's enterprise infrastructure; Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; Organize own work, set priorities, and meet critical time deadlines; Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; Communicate effectively, both orally and in writing, with technical and non-technical audiences; Maintain strict confidentiality of data and information processed; Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations; Deal tactfully with the customer and staff in providing training, information and services, and establish and maintain effective working relationships; Work independently at various and remote sites throughout the County. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Education : Completion of coursework leading to a bachelor's degree in Information Security, Computer Science, IT Communications or a closely related field; or Experience : Four (4) years of professional experience performing IT infrastructure engineering and network support work. Desirable certifications : Cisco Certified Network Professional (CCNP) and Cisco Certified Network Associate (CCNA). Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster. The physical and sensory requirements for this classification include: Work at a computer terminal up to approximately eight (8) hours per day/shift; Strength to lift objects weighing up to 50 pounds, with or without assistance, and objects weighing up to 150 pounds with assistance; Ability to distinguish colors for cables and network equipment lights; Coordination and equilibrium sufficient to climb a ladder and maintain balance while pulling cable; Physical dexterity to lift, push, pull, or carry objects or equipment; Drive a County or personal vehicle to transport others or equipment. Benefits : Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU ) prevail over this listing. Notes : As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: https://www.governmentjobs.com/careers/montereycounty Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Phone: (831) 759-6984 | Email: palucksm@co.monterey.ca.us Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
Position Description Priority Screen Date: November 11, 2020 Open until Filled Exam #: 20/41N24/10SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Monterey County, Information Technology Department (ITD) consists of four (4) operational Divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer-focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. Over the last several years, the ITD Infrastructure & Operations Division initiated and completed a significant number of network technology infrastructure projects which include County-wide VoIP deployment, deployment of a converged IP and software-defined technology framework using Cisco Application Centric Infrastructure (ACI) and self-managed Multiprotocol Label Switching (MPLS) network, and deployment of Cisco Identity Services Engine (ISE) technology for the purpose of setting up segmented and identity-driven networks. The Division seeks a Network Systems Engineer II to provide professional and moderately complex engineering and technical support for the County's on-premise and cloud-based infrastructure that delivers unified communication services in the areas of network, voice, video, radio, and broadcast. The ideal candidate will have solid work experience and knowledge of Cloud and on-premise network technologies such as DevOps or network automation, MPLS, software-defined network, Cisco ACI, Palo Alto Networks firewall, and Azure or Amazon Web Services (AWS). The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. Examples of Duties Paramount duties include: Performs complex technical support in the design, engineering, installation, configuration and maintenance for assigned infrastructure systems, conducts root cause analysis of infrastructure malfunctions, and creates and implements solution strategies and/or escalates to appropriate staff as needed. Leads, plans, coordinates, designs, and implements moderately complex infrastructure projects and solutions. Collaborates with project team members, vendors, and stakeholders to participate in gathering user and systems requirements, setting deliverables and expectations, developing resource and budget requirements, identifying and evaluating project risks, implementing systems and solutions, and providing support including writing technical and user documentation . Participates in the development of guidelines and support documentation on system maintenance, performance criteria, problem identification, fault isolation, and system restoration to achieve high availability, reliability, and integrity for County's infrastructure. Documents enterprise infrastructure requirements, configurations, operations, and procedures. Develops and implements preventative maintenance schedules for systems and sites. Under direction, designs, implements, and supports infrastructure architecture. Leads, trains, and advises others on the appropriate course of action for project execution and problem resolution. To view the complete job description, visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/41N24.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of : Network inoperability of operation system and storage platforms; Infrastructure security architectures and encryption technologies; Infrastructure design, engineering, configuration, installation, maintenance and monitoring methods, and techniques of assigned systems and equipment; Techniques and methods of system evaluation, implementation, and documentation; Effective customer service techniques. Skill and Ability to : Lead, plan, coordinate, design, and implement moderately complex infrastructure projects and perform complex technical support functions for assigned systems; Effectively analyze, identify, and diagnose moderately complex infrastructure related problems and take corrective measures or make recommendations that lead to problem resolution; Collect, analyze, and interpret procedures and data, develop sound conclusions, and recommend and implement solutions; Produce and assemble technical documentation of infrastructure site surveys, project plans, system diagrams, and wiring schemes consistent with enterprise standards and procedures; Research, learn and apply new technologies to the County's enterprise infrastructure; Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; Organize own work, set priorities, and meet critical time deadlines; Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; Communicate effectively, both orally and in writing, with technical and non-technical audiences; Maintain strict confidentiality of data and information processed; Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations; Deal tactfully with the customer and staff in providing training, information and services, and establish and maintain effective working relationships; Work independently at various and remote sites throughout the County. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Education : Completion of coursework leading to a bachelor's degree in Information Security, Computer Science, IT Communications or a closely related field; or Experience : Four (4) years of professional experience performing IT infrastructure engineering and network support work. Desirable certifications : Cisco Certified Network Professional (CCNP) and Cisco Certified Network Associate (CCNA). Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster. The physical and sensory requirements for this classification include: Work at a computer terminal up to approximately eight (8) hours per day/shift; Strength to lift objects weighing up to 50 pounds, with or without assistance, and objects weighing up to 150 pounds with assistance; Ability to distinguish colors for cables and network equipment lights; Coordination and equilibrium sufficient to climb a ladder and maintain balance while pulling cable; Physical dexterity to lift, push, pull, or carry objects or equipment; Drive a County or personal vehicle to transport others or equipment. Benefits : Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU ) prevail over this listing. Notes : As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: https://www.governmentjobs.com/careers/montereycounty Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Phone: (831) 759-6984 | Email: palucksm@co.monterey.ca.us Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Position Information The County of Sonoma Information Systems Department (ISD) is seeking an experienced Technology Procurement Analyst to join their team! Starting salary up to $43.46/hour ($90,706/year), plus a cash allowance of approximately $600/month* As a Technology Procurement Analyst you will work with our Lead Technology Procurement Analyst to coordinate the department technology purchasing and asset inventory of county-wide information technology infrastructure. You will also work closely with ISD staff members on the Data Center, Server, Network Infrastructure, and Desk-Top Teams; and various County departments to define purchase requirements. Key duties of the position include: Creating and reviewing technology purchase acquisition submissions Researching and analyzing products, licenses and costs Managing core infrastructure acquisitions Understanding and working within the County's purchasing guidelines Developing and presenting pricing and service options for purchases, including savings analysis, vendor offering comparisons, and solution recommendations Establishing and maintaining relationships with vendors and manufacturers Obtaining quotes, negotiating prices, terms and conditions, delivery specifications, and services. Maintaining the integrity of, and reporting and presenting, asset data Supporting the data entry, shipping and receiving, and asset tracking process Tracking annual hardware/software maintenance renewals Working with the accounting team to ensure the smooth and timely execution of invoice payments and general ledger postings and, as required, resolve vendor invoice discrepancies The ideal candidate for this position will be a highly-motived, self-starter who works well in a fast-paced, dynamic environment; and has: Experience in technology procurement A technology background that includes experience with licensing requirements Experience with PeopleSoft Enterprise Software, with the ability to generate purchase requisitions, review supporting documentation for accuracy and completeness, verify vendor information, assist with asset receiving, and reconcile purchase orders, packing lists, and invoices Experience with inventory and life-cycle management processes, inventory tracking, and use of systems that support these processes Experience with service management software, specifically Microsoft Systems Center Service Manager The ability to foster a rapid procurement process and continually identify opportunities for improvement Excellent written and verbal communication skills Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range ISD Supporting 29 County Departments, ISD employs 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website for additional information. Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed. Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office . Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) . This recruitment is being conducted to fill a position in ISD. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Technology Analyst II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic coursework and/or formal training in computer science, information systems, network systems or a closely related field would provide this opportunity. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Information Technology Analyst I Normally one year of experience in computer systems support, desktop/user support, technical support, or networking support would provide this opportunity. Information Technology Analyst II--normally, two years of technical professional experience involving technical support, systems or operations analysis, or similar field in a multi-platform information technology environment or one year of experience as an Information Technology Analyst I with the County of Sonoma. Specific experience related to the work of the assigned division may be required. Additional, highly relevant professional level experience may be substituted for the required education at either level. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Certification in networking technology or other specialized area related to area of assignment is desirable for some assignments. Knowledge, Skills, and Abilities Working knowledge and understanding of: software packages and operating systems commonly used on personal computers and networked systems including word processing, spreadsheets, databases, file recovery, backup, and other utilities; principles and practices of software and hardware installation and repair; computer operations, including operating systems and software products; local and wide area network installation, management, security, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles and practices of training system users; principles and practices of assuring data security; methods and techniques of providing support to users. Ability to: Identify, analyze and define information technology needs, collect information, establish facts, and draw valid conclusions; provide technical support in area of expertise; identify, troubleshoot, analyze and resolve customer/user problems; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; write and modify instructions, procedures, manuals, documentation; understand and respond to problems related to data communications, networks and systems interconnectivity; work cooperatively and effectively with staff, customers, vendors, and the public; effectively listen and communicate information to persons with diverse knowledge and experience; perform a variety of tasks in a consistent and accurate manner; read, analyze and take corrective action or refer problems to appropriate staff in response to error messages, codes, and abends in the mainframe, network and personal computing platforms; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff's Office or Probation Department facilities, a more extensive "Security Clearance" will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint based criminal history checks, warrant checks, written reference checks, etc.* If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR
Jan 21, 2021
Full Time
Position Information The County of Sonoma Information Systems Department (ISD) is seeking an experienced Technology Procurement Analyst to join their team! Starting salary up to $43.46/hour ($90,706/year), plus a cash allowance of approximately $600/month* As a Technology Procurement Analyst you will work with our Lead Technology Procurement Analyst to coordinate the department technology purchasing and asset inventory of county-wide information technology infrastructure. You will also work closely with ISD staff members on the Data Center, Server, Network Infrastructure, and Desk-Top Teams; and various County departments to define purchase requirements. Key duties of the position include: Creating and reviewing technology purchase acquisition submissions Researching and analyzing products, licenses and costs Managing core infrastructure acquisitions Understanding and working within the County's purchasing guidelines Developing and presenting pricing and service options for purchases, including savings analysis, vendor offering comparisons, and solution recommendations Establishing and maintaining relationships with vendors and manufacturers Obtaining quotes, negotiating prices, terms and conditions, delivery specifications, and services. Maintaining the integrity of, and reporting and presenting, asset data Supporting the data entry, shipping and receiving, and asset tracking process Tracking annual hardware/software maintenance renewals Working with the accounting team to ensure the smooth and timely execution of invoice payments and general ledger postings and, as required, resolve vendor invoice discrepancies The ideal candidate for this position will be a highly-motived, self-starter who works well in a fast-paced, dynamic environment; and has: Experience in technology procurement A technology background that includes experience with licensing requirements Experience with PeopleSoft Enterprise Software, with the ability to generate purchase requisitions, review supporting documentation for accuracy and completeness, verify vendor information, assist with asset receiving, and reconcile purchase orders, packing lists, and invoices Experience with inventory and life-cycle management processes, inventory tracking, and use of systems that support these processes Experience with service management software, specifically Microsoft Systems Center Service Manager The ability to foster a rapid procurement process and continually identify opportunities for improvement Excellent written and verbal communication skills Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range ISD Supporting 29 County Departments, ISD employs 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website for additional information. Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed. Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office . Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) . This recruitment is being conducted to fill a position in ISD. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Technology Analyst II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, academic coursework and/or formal training in computer science, information systems, network systems or a closely related field would provide this opportunity. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Information Technology Analyst I Normally one year of experience in computer systems support, desktop/user support, technical support, or networking support would provide this opportunity. Information Technology Analyst II--normally, two years of technical professional experience involving technical support, systems or operations analysis, or similar field in a multi-platform information technology environment or one year of experience as an Information Technology Analyst I with the County of Sonoma. Specific experience related to the work of the assigned division may be required. Additional, highly relevant professional level experience may be substituted for the required education at either level. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Certification in networking technology or other specialized area related to area of assignment is desirable for some assignments. Knowledge, Skills, and Abilities Working knowledge and understanding of: software packages and operating systems commonly used on personal computers and networked systems including word processing, spreadsheets, databases, file recovery, backup, and other utilities; principles and practices of software and hardware installation and repair; computer operations, including operating systems and software products; local and wide area network installation, management, security, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles and practices of training system users; principles and practices of assuring data security; methods and techniques of providing support to users. Ability to: Identify, analyze and define information technology needs, collect information, establish facts, and draw valid conclusions; provide technical support in area of expertise; identify, troubleshoot, analyze and resolve customer/user problems; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; write and modify instructions, procedures, manuals, documentation; understand and respond to problems related to data communications, networks and systems interconnectivity; work cooperatively and effectively with staff, customers, vendors, and the public; effectively listen and communicate information to persons with diverse knowledge and experience; perform a variety of tasks in a consistent and accurate manner; read, analyze and take corrective action or refer problems to appropriate staff in response to error messages, codes, and abends in the mainframe, network and personal computing platforms; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff's Office or Probation Department facilities, a more extensive "Security Clearance" will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint based criminal history checks, warrant checks, written reference checks, etc.* If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/30/2020, 1/29/2021, 4/30/2021, 7/30/2021, 10/29/2021, 1/28/2022 Level 1 - $ 6,093.48 - $ 7,777.83 /month Level 2 - $ 6,768.58 - $ 8,635.62 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Dec 21, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/30/2020, 1/29/2021, 4/30/2021, 7/30/2021, 10/29/2021, 1/28/2022 Level 1 - $ 6,093.48 - $ 7,777.83 /month Level 2 - $ 6,768.58 - $ 8,635.62 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Monterey County Human Resources
Salinas, California, United States
Position Description Open Until Filled Priority Screen Date: January 1, 2021 Exam #: 20/16C44/12SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Information Technology Department (ITD) consists of four operational divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here . The Applications & Customer Support Division of ITD is currently seeking an experienced Software Programmer Analyst to provide development and production support for the County's Enterprise Resource Planning (HRM/Payroll/Finance/Budget) applications and other commercial-off-the-shelf (COTS) solutions. The incumbent will be responsible for the operational support of the ERP applications, developing software integration and complex reports, researching, analyzing and troubleshooting issues, and supporting the nightly scheduled batch cycles. The ideal candidate will be well-versed in application development/implementation, system integration, report development, production support, and have expertise in SQL Server (T-SQL), Power BI, Business Objects, PowerShell, and other Microsoft development platforms. The successful candidate will be able to work collaboratively in a fast-paced team environment, learn and develop technical solutions to business problems, and effectively partner with vendors, appropriate business Subject Matter Experts (SMEs), other ITD teams such as Infrastructure, Operations and Security teams and leaders to meet or exceed customer expectations. The Eligible List established by this recruitment may be used to fill current and future vacancies on a permanent or temporary basis. Examples of Duties Paramount duties include: Plans, gathers requirements, designs, builds, customizes, tests, implements, and maintains Enterprise Software Systems and operations. Serves as liaison between vendor, technical support, network team, and departments to resolve complex system problems, and coordinates, implements and documents corrective measures. Integrates systems across multiple platforms and technologies. Deploys patches and coordinates the resolution of enterprise server or application problems with vendors, ITD, and departmental support staff to ensure continuous availability, integrity and optimal performance of applications. Develops applications/dashboards and complex reports for users in support of improved efficiency and streamlined processes. Produces and maintains technical documentation for the knowledge base. Designs procedures for testing new and revised software; conducts tests to evaluate conformance to specifications and to identify and correct problems. Monitors and corrects problems with production systems. Evaluates, implements and supports Commercial-of-the-Shelf (COTS) solutions. Participates in educational and professional development programs to remain current in the information technology field. Provides leadership and mentoring to other software programmers and project teams. To view the job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/16C44.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Principles and techniques used in the analysis and development of information technology applications. Uses and limitations of information technology business applications programming. Principles and techniques of software and system quality assurance and control. Principles of information entry, storage and retrieval. Principles and practices of project and technical documentation. Principles, practices and techniques for providing customer support. Principles and practices of project management. Principles of electronic data communications. Current developments in information technology. Windows, SQL Server or other software system and DBMS commands. Methods and techniques used in virtual or physical client-server systems and server-based network platforms equivalent to those utilized in Monterey County. Skill and Ability to: Write SQL queries to collect and analyze data, validate conclusions, and make recommendations. Think creatively to develop new methods, procedures or approaches to achieve desired results. Modify and write programs for efficient business applications. Write systems and programming documentation. Identify and solve problems in programs and production systems. Apply advanced programming languages and tools. Follow oral and written instructions and understand complex written procedures, technical manuals and operations documentation. Write clear, concise instructions and/or training plans. Communicate complex technical concepts to non-technical users. Establish and maintain effective work relationships and customer service. Organize and prioritize work, set priorities to meet deadlines, and work within prescribed time constraints. Serve as a technical resource and functional lead to others as needed. Work effectively and maintain efficiency in adverse or emergency situations. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of coursework leading to a four (4) year degree in Computer Science or a closely related field; and six (6) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. OR Ten (10) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster. The physical and sensory requirements for this classification include: Ability to work at a computer terminal for long periods of time. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us | Phone: (831) 759-6984 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
Position Description Open Until Filled Priority Screen Date: January 1, 2021 Exam #: 20/16C44/12SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Information Technology Department (ITD) consists of four operational divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here . The Applications & Customer Support Division of ITD is currently seeking an experienced Software Programmer Analyst to provide development and production support for the County's Enterprise Resource Planning (HRM/Payroll/Finance/Budget) applications and other commercial-off-the-shelf (COTS) solutions. The incumbent will be responsible for the operational support of the ERP applications, developing software integration and complex reports, researching, analyzing and troubleshooting issues, and supporting the nightly scheduled batch cycles. The ideal candidate will be well-versed in application development/implementation, system integration, report development, production support, and have expertise in SQL Server (T-SQL), Power BI, Business Objects, PowerShell, and other Microsoft development platforms. The successful candidate will be able to work collaboratively in a fast-paced team environment, learn and develop technical solutions to business problems, and effectively partner with vendors, appropriate business Subject Matter Experts (SMEs), other ITD teams such as Infrastructure, Operations and Security teams and leaders to meet or exceed customer expectations. The Eligible List established by this recruitment may be used to fill current and future vacancies on a permanent or temporary basis. Examples of Duties Paramount duties include: Plans, gathers requirements, designs, builds, customizes, tests, implements, and maintains Enterprise Software Systems and operations. Serves as liaison between vendor, technical support, network team, and departments to resolve complex system problems, and coordinates, implements and documents corrective measures. Integrates systems across multiple platforms and technologies. Deploys patches and coordinates the resolution of enterprise server or application problems with vendors, ITD, and departmental support staff to ensure continuous availability, integrity and optimal performance of applications. Develops applications/dashboards and complex reports for users in support of improved efficiency and streamlined processes. Produces and maintains technical documentation for the knowledge base. Designs procedures for testing new and revised software; conducts tests to evaluate conformance to specifications and to identify and correct problems. Monitors and corrects problems with production systems. Evaluates, implements and supports Commercial-of-the-Shelf (COTS) solutions. Participates in educational and professional development programs to remain current in the information technology field. Provides leadership and mentoring to other software programmers and project teams. To view the job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/16C44.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Principles and techniques used in the analysis and development of information technology applications. Uses and limitations of information technology business applications programming. Principles and techniques of software and system quality assurance and control. Principles of information entry, storage and retrieval. Principles and practices of project and technical documentation. Principles, practices and techniques for providing customer support. Principles and practices of project management. Principles of electronic data communications. Current developments in information technology. Windows, SQL Server or other software system and DBMS commands. Methods and techniques used in virtual or physical client-server systems and server-based network platforms equivalent to those utilized in Monterey County. Skill and Ability to: Write SQL queries to collect and analyze data, validate conclusions, and make recommendations. Think creatively to develop new methods, procedures or approaches to achieve desired results. Modify and write programs for efficient business applications. Write systems and programming documentation. Identify and solve problems in programs and production systems. Apply advanced programming languages and tools. Follow oral and written instructions and understand complex written procedures, technical manuals and operations documentation. Write clear, concise instructions and/or training plans. Communicate complex technical concepts to non-technical users. Establish and maintain effective work relationships and customer service. Organize and prioritize work, set priorities to meet deadlines, and work within prescribed time constraints. Serve as a technical resource and functional lead to others as needed. Work effectively and maintain efficiency in adverse or emergency situations. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of coursework leading to a four (4) year degree in Computer Science or a closely related field; and six (6) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. OR Ten (10) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster. The physical and sensory requirements for this classification include: Ability to work at a computer terminal for long periods of time. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us | Phone: (831) 759-6984 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Re-announced Bulletin #190176; 8/28/20 DATA ANALYST - CYBER SECURITY ANALYTICS Analyst/Programmer - Foundation Information Technology Services Salary Range: $3,470-$6,681/Monthly Work Schedule: Full-time, Monday - Friday 8:00 am - 5:00 pm; weekend and evening work may be required; non-exempt position. Essential Functions: Under the direction of the Director of IT Security and Compliance, the incumbent works as a confidential employee to conduct data security analysis against "Big Data" collected through network security devices, applications, and logs. The incumbent assists with setting up machine learning techniques for cyber security risk reporting and alerts and helps to alert the University of potential cyber threats. The incumbent will: leverage cutting edge technologies to perform risk analysis through statistical profiling, inference, classification, clustering, and predictive analysis with the goal of using artificial intelligence to actively identify risks and cyber-attacks with minimal false positives. Ensures systems, procedures, programs, and processes are compliant with state and federal laws and regulations; CSU audit requirements; and ISO/NIST standards related to information technology, Incumbent evaluates systems security and performance to maintain compliance. Incumbent assists the director with the required annual campus risk assessment tools and reports; annual review of established campus information security programs; and compilation, submission, and remediation of information security audit responses. Incumbent participates with the Director on ITS project teams to build knowledgebase and experience in security best practices. Required Qualifications & Experience: Bachelor's degree in computer science, information systems, educational technology, communications or related fields, or similar certified coursework in applicable fields of studies. Experience working with various operating systems, such as Unix/Linux, Windows and Mac OS, SQL/Power, BI/Oracle, BI Tableau and Big Data. Knowledge, education or experience in IT, or a similar function with an understanding of IT internal controls and IT risk mitigation. Working knowledge of MS Office 365 including Word, Excel, Access, Project, Visio, and Outlook OWA. Working knowledge and experience: with data analytics, statistical analysis applications such as SPSS or equivalent; developing database queries for reporting using Oracle or MS SQL; and using Python and Hadoop. Demonstrated interest and ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. Assessments regarding software application knowledge and IT service desk general knowledge will be administered as part of the selection process: Desired Qualifications: Three years of related work experience including knowledge of IT support and IT security. Working knowledge of Business Intelligence. Certification in Project Management and Application Development. Closing Date: Review of applications will begin September 11, 2020 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017 as a condition of employment. Closing Date/Time: Open until filled
Dec 09, 2020
Full Time
Description: Re-announced Bulletin #190176; 8/28/20 DATA ANALYST - CYBER SECURITY ANALYTICS Analyst/Programmer - Foundation Information Technology Services Salary Range: $3,470-$6,681/Monthly Work Schedule: Full-time, Monday - Friday 8:00 am - 5:00 pm; weekend and evening work may be required; non-exempt position. Essential Functions: Under the direction of the Director of IT Security and Compliance, the incumbent works as a confidential employee to conduct data security analysis against "Big Data" collected through network security devices, applications, and logs. The incumbent assists with setting up machine learning techniques for cyber security risk reporting and alerts and helps to alert the University of potential cyber threats. The incumbent will: leverage cutting edge technologies to perform risk analysis through statistical profiling, inference, classification, clustering, and predictive analysis with the goal of using artificial intelligence to actively identify risks and cyber-attacks with minimal false positives. Ensures systems, procedures, programs, and processes are compliant with state and federal laws and regulations; CSU audit requirements; and ISO/NIST standards related to information technology, Incumbent evaluates systems security and performance to maintain compliance. Incumbent assists the director with the required annual campus risk assessment tools and reports; annual review of established campus information security programs; and compilation, submission, and remediation of information security audit responses. Incumbent participates with the Director on ITS project teams to build knowledgebase and experience in security best practices. Required Qualifications & Experience: Bachelor's degree in computer science, information systems, educational technology, communications or related fields, or similar certified coursework in applicable fields of studies. Experience working with various operating systems, such as Unix/Linux, Windows and Mac OS, SQL/Power, BI/Oracle, BI Tableau and Big Data. Knowledge, education or experience in IT, or a similar function with an understanding of IT internal controls and IT risk mitigation. Working knowledge of MS Office 365 including Word, Excel, Access, Project, Visio, and Outlook OWA. Working knowledge and experience: with data analytics, statistical analysis applications such as SPSS or equivalent; developing database queries for reporting using Oracle or MS SQL; and using Python and Hadoop. Demonstrated interest and ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. Assessments regarding software application knowledge and IT service desk general knowledge will be administered as part of the selection process: Desired Qualifications: Three years of related work experience including knowledge of IT support and IT security. Working knowledge of Business Intelligence. Certification in Project Management and Application Development. Closing Date: Review of applications will begin September 11, 2020 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017 as a condition of employment. Closing Date/Time: Open until filled
LA County Sanitation District
Whittier, California, United States
JOB POSTING LOS ANGELES COUNTY SANITATION DISTRICTS Invites applications for the position of: SYSTEMS ANALYST POSTING #KR-219-20E The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. The Sanitation Districts also have various opportunities to enhance career growth as evidenced through various programs including tuition reimbursement, professional development, mentoring, and professional dues reimbursement. Benefit information can be found on our website at www.lacsd.org or by clicking on the Position Title and then the Benefits tab. LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, TECHNICAL SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER ESSENTIAL FUNCTIONS: To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems. JOB SUMMARY: Under the direction of a Supervising Systems Analyst or higher classification, and technical guidance from a Senior Systems Analyst, the incumbent will install, configure, monitor, administer and support the following system areas: Oracle E-Business Suite (EBS), Fusion Middleware, Oracle Utilities Work and Asset Management (OWAM), Oracle Engineered Systems; Oracle Enterprise Manager (OEM); Oracle Linux operating system; and commercial off-the-shelf (COTS) software on Windows servers; Oracle cloning, patching, and upgrades; Linux and Windows server security, file management, backup and restore, performance monitoring and tuning; problem determination and resolution; provide technical assistance and guidance to Information Technology staff and user groups; coordinate systems integration; produce and maintain system documentation; mentor other systems analysts for knowledge transfer; research current and upcoming technology and provide recommendations; consult with vendors to resolve software and hardware problems; and perform other related duties as required. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license; - AND - A bachelor's degree in computer science or a closely related field from an accredited college or university; - AND - One year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County; - OR - Four years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems; -OR- Four years of related experience in applications design and programming analysis support. A master's degree in computer science or closely related field may be substituted for one year of the required experience. For Systems Analyst II: One year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County. DESIRABLE QUALIFICATIONS: At least 4 years of experience with the Oracle enterprise platform including implementing, configuring, patching, cloning, administering and supporting Oracle EBS, Oracle Service-Oriented Architecture (SOA), Oracle Access Manager (OAM), Oracle Internet Directory (OID), Oracle Universal Directory (OUD), and OWAM servers; Exalogic and Exadata; Oracle Traffic Director (OTD); Oracle Maximum Availability Architecture (MAA); Oracle Enterprise Manager; Weblogic; Java Enterprise Edition; ILOM Startup/Shutdown; Linux operating system; Infiniband networking; network storage; backup and restore; data security; prof iciency in Bash scripting; issue resolution; effective oral and written communication skills. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of : Oracle EBS, SOA, OAM, OID, and OWAM servers installation, configuration, administration and support; Oracle database: Oracle Engineered Systems; cloning and patching; performance monitoring and tuning; OEM; Oracle Linux operating system; Conf iguration of Inf iniband switches; Windows-based enterprise COTS server administration and support. The ability to : Troubleshoot, optimize, research, and resolve problems; analyze computing requirements and recommend solutions; evaluate, design, implement, and document complex systems across multiple platforms; and communicate ef fectively. ADDITIONAL INFORMATION Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience and/or coursework. Candidates considered to have the best qualifications will be invited to the interview. The selection process will consist of an interview weighted at 100%. Candidates must receive a qualifying score on each selection component to move forward in the selection process. This posting will remain open until vacancy is filled and is subject to closure without notice. Please apply online at www.lacsd.org within the application period. Résumés will not be accepted in lieu of a completed LACSD Employment Application or on-line application. Email is the primary form of notification during the recruitment process. Please confirm your email address is included in our application, and add info@governmentjobs.com to your contact list. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. To learn more about how the Sanitation Districts converts waste in to resources, please visit the following video: Converting Waste into Resources Closing Date/Time: Continuous
Dec 04, 2020
Full Time
JOB POSTING LOS ANGELES COUNTY SANITATION DISTRICTS Invites applications for the position of: SYSTEMS ANALYST POSTING #KR-219-20E The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. The Sanitation Districts also have various opportunities to enhance career growth as evidenced through various programs including tuition reimbursement, professional development, mentoring, and professional dues reimbursement. Benefit information can be found on our website at www.lacsd.org or by clicking on the Position Title and then the Benefits tab. LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, TECHNICAL SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER ESSENTIAL FUNCTIONS: To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems. JOB SUMMARY: Under the direction of a Supervising Systems Analyst or higher classification, and technical guidance from a Senior Systems Analyst, the incumbent will install, configure, monitor, administer and support the following system areas: Oracle E-Business Suite (EBS), Fusion Middleware, Oracle Utilities Work and Asset Management (OWAM), Oracle Engineered Systems; Oracle Enterprise Manager (OEM); Oracle Linux operating system; and commercial off-the-shelf (COTS) software on Windows servers; Oracle cloning, patching, and upgrades; Linux and Windows server security, file management, backup and restore, performance monitoring and tuning; problem determination and resolution; provide technical assistance and guidance to Information Technology staff and user groups; coordinate systems integration; produce and maintain system documentation; mentor other systems analysts for knowledge transfer; research current and upcoming technology and provide recommendations; consult with vendors to resolve software and hardware problems; and perform other related duties as required. MINIMUM QUALIFICATIONS Candidates must possess a valid California Class C driver license; - AND - A bachelor's degree in computer science or a closely related field from an accredited college or university; - AND - One year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County; - OR - Four years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems; -OR- Four years of related experience in applications design and programming analysis support. A master's degree in computer science or closely related field may be substituted for one year of the required experience. For Systems Analyst II: One year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County. DESIRABLE QUALIFICATIONS: At least 4 years of experience with the Oracle enterprise platform including implementing, configuring, patching, cloning, administering and supporting Oracle EBS, Oracle Service-Oriented Architecture (SOA), Oracle Access Manager (OAM), Oracle Internet Directory (OID), Oracle Universal Directory (OUD), and OWAM servers; Exalogic and Exadata; Oracle Traffic Director (OTD); Oracle Maximum Availability Architecture (MAA); Oracle Enterprise Manager; Weblogic; Java Enterprise Edition; ILOM Startup/Shutdown; Linux operating system; Infiniband networking; network storage; backup and restore; data security; prof iciency in Bash scripting; issue resolution; effective oral and written communication skills. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover a knowledge of : Oracle EBS, SOA, OAM, OID, and OWAM servers installation, configuration, administration and support; Oracle database: Oracle Engineered Systems; cloning and patching; performance monitoring and tuning; OEM; Oracle Linux operating system; Conf iguration of Inf iniband switches; Windows-based enterprise COTS server administration and support. The ability to : Troubleshoot, optimize, research, and resolve problems; analyze computing requirements and recommend solutions; evaluate, design, implement, and document complex systems across multiple platforms; and communicate ef fectively. ADDITIONAL INFORMATION Applications and Supplemental Questionnaires will be reviewed and evaluated for relevant experience and/or coursework. Candidates considered to have the best qualifications will be invited to the interview. The selection process will consist of an interview weighted at 100%. Candidates must receive a qualifying score on each selection component to move forward in the selection process. This posting will remain open until vacancy is filled and is subject to closure without notice. Please apply online at www.lacsd.org within the application period. Résumés will not be accepted in lieu of a completed LACSD Employment Application or on-line application. Email is the primary form of notification during the recruitment process. Please confirm your email address is included in our application, and add info@governmentjobs.com to your contact list. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. To learn more about how the Sanitation Districts converts waste in to resources, please visit the following video: Converting Waste into Resources Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Energy Analyst - Under general direction of the Assistant Director- Campus Sustainability, the Energy Analyst is responsible for the management of campus energy and sustainability data, including external billing and chargeback billing. Incumbent to ensure meters are working properly and communicating with network. Incumbent will also ensure regulatory compliance reporting requirements are met in a timely manner. Ensure data is accurately and effectively tracked and utilized. Incumbent will administer the modernization of the Energy Information System and will manage various energy efficiency projects. Incumbent will also manage and analyze other sustainability data sources such as water, carbon, and waste. Assist with other sustainability efforts, including projects and events. Objectives - Provide an "Industry Best Practice" preventive maintenance organization to the San Diego State University community. Expectations - Provide a thorough and accurate accounting of time and materials. Complete all routine work assignments and perform all additional duties as assigned. Incumbent maintains equipment and a safe and clean working environment. Consistent meeting of university needs in a timely and professional manner with increasingly improved skill. Follow-up on every project or task to ensure that all items are completed to the satisfaction of the FS Associate Director. Maintains a responsible attendance record, punctuality and consistent meeting of deadlines. Builds and maintains internal and external customer satisfaction with the products and services offered by the organization. Seeks feedback, is responsive to stakeholders and takes appropriate action for the situation. Performs work in a manner that supports and facilitates the work of others in Facilities Services and the university community. Maintains a positive and cooperative working relationship with members of the department and campus community by practicing individual dignity, using tact and diplomacy, and always being respectful and civil. Utilizes respectful communication when dealing with people in all situations; demonstrating restraint, fairness and firmness. Works effectively to understand by carefully listening and working to be understood. Demonstrates restraint, fairness and firmness with all people in all situations. Must be able to effectively communicate and successfully interact with a variety of individuals in a diverse environment at all levels of the organization. Ability to maintain confidentiality and work appropriately within the department hierarchy. Communicates effectively to resolve problems and proactively resolve conflicts or disagreements in the workplace, makes suggestions and ask pertinent questions to facilitate effective communication. Must be able to perform strenuous physical work while using mechanical aptitude and motor coordination. Ability to implement safety procedures, resolve problems and improve safety in the workplace. Works to instill in others the importance of workplace safety rules and regulations and takes appropriate actions. Ability to conduct hazard assessments, address hazards appropriately and apply controls as appropriate to address/mitigate hazards; promptly follow-up on health and safety risks, taking appropriate action(s) and provides necessary reports and documentation. For more information regarding Facilities Services, click here. This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Licenses and Certifications Valid California Driver's License Preferred Qualifications Bachelor's Degree in a relevant field. Two years of professional experience in energy/sustainability management and/or plant operations. Knowledge of various types of commissioning. One year of professional experience with the installation, maintenance, and trouble-shooting of metering infrastructure. Experience with various software related to energy, analytics, and data visualization (e.g. CRM, Skyspark, CMMS, Events2HVAC). Knowledge of modern construction practices and building codes. Certified Energy Manager or Energy Manager in Training (within two years of hire). LEED Accredited Professional or Green Associate (within two years of hire). Specialized Skills Required Proficiency in MS Excel. Knowledge of Sustainability concepts and efforts. Compensation and Benefits Starting salary upon appointment not expected to exceed $6,250 per month. CSU Classification Salary Range: $4,693 - $8,489 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Supplemental Information Review of the required application materials, including cover letters and resumes, will begin on October 29, 2020. To receive full consideration, apply by October 28, 2020. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here. SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu. Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: Position Summary Energy Analyst - Under general direction of the Assistant Director- Campus Sustainability, the Energy Analyst is responsible for the management of campus energy and sustainability data, including external billing and chargeback billing. Incumbent to ensure meters are working properly and communicating with network. Incumbent will also ensure regulatory compliance reporting requirements are met in a timely manner. Ensure data is accurately and effectively tracked and utilized. Incumbent will administer the modernization of the Energy Information System and will manage various energy efficiency projects. Incumbent will also manage and analyze other sustainability data sources such as water, carbon, and waste. Assist with other sustainability efforts, including projects and events. Objectives - Provide an "Industry Best Practice" preventive maintenance organization to the San Diego State University community. Expectations - Provide a thorough and accurate accounting of time and materials. Complete all routine work assignments and perform all additional duties as assigned. Incumbent maintains equipment and a safe and clean working environment. Consistent meeting of university needs in a timely and professional manner with increasingly improved skill. Follow-up on every project or task to ensure that all items are completed to the satisfaction of the FS Associate Director. Maintains a responsible attendance record, punctuality and consistent meeting of deadlines. Builds and maintains internal and external customer satisfaction with the products and services offered by the organization. Seeks feedback, is responsive to stakeholders and takes appropriate action for the situation. Performs work in a manner that supports and facilitates the work of others in Facilities Services and the university community. Maintains a positive and cooperative working relationship with members of the department and campus community by practicing individual dignity, using tact and diplomacy, and always being respectful and civil. Utilizes respectful communication when dealing with people in all situations; demonstrating restraint, fairness and firmness. Works effectively to understand by carefully listening and working to be understood. Demonstrates restraint, fairness and firmness with all people in all situations. Must be able to effectively communicate and successfully interact with a variety of individuals in a diverse environment at all levels of the organization. Ability to maintain confidentiality and work appropriately within the department hierarchy. Communicates effectively to resolve problems and proactively resolve conflicts or disagreements in the workplace, makes suggestions and ask pertinent questions to facilitate effective communication. Must be able to perform strenuous physical work while using mechanical aptitude and motor coordination. Ability to implement safety procedures, resolve problems and improve safety in the workplace. Works to instill in others the importance of workplace safety rules and regulations and takes appropriate actions. Ability to conduct hazard assessments, address hazards appropriately and apply controls as appropriate to address/mitigate hazards; promptly follow-up on health and safety risks, taking appropriate action(s) and provides necessary reports and documentation. For more information regarding Facilities Services, click here. This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Licenses and Certifications Valid California Driver's License Preferred Qualifications Bachelor's Degree in a relevant field. Two years of professional experience in energy/sustainability management and/or plant operations. Knowledge of various types of commissioning. One year of professional experience with the installation, maintenance, and trouble-shooting of metering infrastructure. Experience with various software related to energy, analytics, and data visualization (e.g. CRM, Skyspark, CMMS, Events2HVAC). Knowledge of modern construction practices and building codes. Certified Energy Manager or Energy Manager in Training (within two years of hire). LEED Accredited Professional or Green Associate (within two years of hire). Specialized Skills Required Proficiency in MS Excel. Knowledge of Sustainability concepts and efforts. Compensation and Benefits Starting salary upon appointment not expected to exceed $6,250 per month. CSU Classification Salary Range: $4,693 - $8,489 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Supplemental Information Review of the required application materials, including cover letters and resumes, will begin on October 29, 2020. To receive full consideration, apply by October 28, 2020. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here. SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu. Closing Date/Time: Open until filled
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Description: Department Name University Police Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,288 to $4,611 a month. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources. Application Deadline This position is open until filled. Applications will be reviewed on a rolling basis every Friday until the position is filled. Please refer to the Application Process section of this posting for additional details. Conditions of Employment This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to the Police Lieutenant, with additional lead work direction from other members of the University Police leadership team, the University Police Analyst provides essential day-to-day administrative and customer service support for the police department, including communication and maintenance and coordination of police records. The University Police Analyst serves as the front line contact for the Police Department front office and non-emergency phone lines, serving as a resource for faculty, staff, students, department and the community on moderate complex matters of policy, procedure, and practice by providing information, historical background, and rationales. The incumbent performs a wide variety of administrative tasks requiring the application of sound judgment and independent decision making. Contacts involve interaction with all levels inside and outside the university, and may include dealing with sensitive and confidential information. Under general supervision, major duties of the position include, but are not limited to, the following as it relates to providing support for police operations and procedures: - Receives and responds professionally to non-emergency calls including calls from the public, dispatchers, and law enforcement agencies via telephone; - Performs a variety of administrative, technical and analytical duties of limited to moderate complexity; - Reviews and responds appropriately to messages left on the department business voice mail message system; - Provides customer service to visitors to the department front office and callers, including crime victims, witnesses, and members of the public on matters related to police activities; - Assists with the department records functions, ensuring compliance with police records regulations, standards, and policies including the processing of records requests; - Designs, implements and monitors management data storage and retrieval systems; - Coordinates with the evidence/property supervisor to fulfill discovery requests from the District Attorney's office, including uploading body worn camera (BWC) footage to evidence.com to be distributed to the District Attorney's office, upon discovery request; - Monitors Evidence.com to ensure that body worn camera footage is titled properly; - Coordinates with Risk Management and Safety Services to assist with law enforcement related PRA requests; - Assist with body worn camera redactions when applicable; - Interprets and applies a wide range of policies and procedures; - Provides administrative support to the department in records and other administrative areas; - Identifies administrative needs and develops appropriate solutions or recommendations; - Processes employee payroll, receive and process invoices including the completion of payment forms; - Prepares EREQs in support of Purchase Order processing; - Performs department supply ordering tasks to include the monthly completion of required expenditure reconciliation processes; - Accesses and enters data into the on-line daily crime log; - Utilizes technology such as computers, radio systems, telephones, fax machines and other equipment; - Accesses and enters sensitive data in local/state/national databases or systems as necessary for official department purposes; - Provides Livescan fingerprinting services to the community and ensure that records are handled in accordance with DOJ requirements; - Maintains, updates, and revises, as needed, all records training materials; - Enters, organizes and maintains files for persons or property pending apprehension/recovery; - Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties; - Handles multiple work priorities; - Keeps informed of departmental regulations, policies and procedures; - Addresses a wide range of problems that require independent judgment and discretion, exercising sound judgment, and possibly requiring interpreting policies and developing recommendations for new procedures and protocols; - Provides support and guidance to a wide variety of individuals at all levels on the campus and the general public; - Establishes and maintains effective working relationships within and outside the University Police department; - Reviews and prepares crime reports for the District Attorney's Office; - Provides job related training to others; oversees clerical operations and provides lead work direction to support staff; - Provides clerical and/or administrative support to members of the department, command staff and Clery Director or designee; - Performs and coordinates special projects as assigned; - Compiles and writes crime statistics for the Department of Justice and other entities. - Coordinates the department invoices and bills, and billing other departments for services; - Procures monthly crime reporting stats; - Enters data for compliance with the Racial and Identity Profiling App analysis (RIPA). Performs other secondary duties as assigned. Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. The normal work schedule will be varied, dependent on department operational needs, but may include nights, weekends, holidays, University commencement, rotating shifts and occasional callbacks and will be specified by the Appropriate Administrator or designee to meet operational needs. Your specific start time is determined by your Appropriate Administrator. As a non-exempt employee, any request for overtime will be specified and pre-approved by Appropriate Administrator or designee. Overtime may be required and will be specified by the supervisor or designee to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position requires, with or without reasonable accommodations, the ability to frequently sit, move or stand for office and/or event functions, be at a computer for 6-8 hours/day, occasionally reach with hands and arms, climb or balance, stoop and kneel and lift objects of up to 20 lbs in weight. Qualifications This position requires a bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. At least one year experience working in a law enforcement administrative, records, communications, or dispatching assignment is highly preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, CentralSquare, I/LEADS and PeopleSoft preferred. The incumbent must be at least 18 years of age, a United States citizen, not possess any felony conviction or any offense that would be a felony if committed in California. The incumbent must successfully complete a police background check and must possess and/or obtain and thereafter maintain a valid California Driver License for the operation of any vehicle or equipment required to maintain and operate. In addition, the incumbent must possess the following: - Ability to learn, interpret, follow and apply a wide variety of policies and procedures relating to and impacting the department; - Ability to follow oral and written instructions and possess effective oral and written communication skills; - Ability to handle a wide range of interpersonal interactions; - Ability to gain working knowledge of technical equipment, systems and resources, Records Management System (RMS) computer systems, Department of Justice networks & database inquiries and university network; - Ability to acquire thorough knowledge of the campus layout and parking facilities; - Ability to operate in an environment that requires discretion and maintenance of confidentiality; - Ability to multi-task, initiate activity, work independently, make independent decisions, and exercise sound judgments; - Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques; - Ability to work as a team player and support department goals and objectives; - Ability to perform all duties in a professional and responsible manner while engaged in University business and dealing with members of the public; - Ability to learn and respond effectively in emergency and sensitive situations; - Work in a stressful environment where constructive feedback is encouraged; - Take initiative in developing and improving skills; demonstrate dependability, integrity, and professional bearing; be able to enjoy working with people; and possess credibility as a witness in a court of law; - Ability to compile, write, and present reports related to the department; - Demonstrate reliable work history; - Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the University's safety policies and rules; and be willing to report safety violations and potential safety violations to appropriate supervisor or management personnel: - Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. - Must be able to accept constructive feedback and work cooperatively in group situations. Must also possess the ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties. Application Process Click the "Apply Now" to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources (hr@sonoma.edu | 707.664.3100). Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) In your cover letter, please share why working in a police department appeals to you. 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application) A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process. Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country. Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited. Sonoma State University's Jeanne Clery Act Annual Security Report is available at www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html. Contact Information Sonoma State University Human Resources Main (707) 664-3100 Fax (707) 664-3196 1801 East Cotati Avenue Rohnert Park, CA 94928 hr@sonoma.edu Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: Department Name University Police Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,288 to $4,611 a month. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources. Application Deadline This position is open until filled. Applications will be reviewed on a rolling basis every Friday until the position is filled. Please refer to the Application Process section of this posting for additional details. Conditions of Employment This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. Reporting to the Police Lieutenant, with additional lead work direction from other members of the University Police leadership team, the University Police Analyst provides essential day-to-day administrative and customer service support for the police department, including communication and maintenance and coordination of police records. The University Police Analyst serves as the front line contact for the Police Department front office and non-emergency phone lines, serving as a resource for faculty, staff, students, department and the community on moderate complex matters of policy, procedure, and practice by providing information, historical background, and rationales. The incumbent performs a wide variety of administrative tasks requiring the application of sound judgment and independent decision making. Contacts involve interaction with all levels inside and outside the university, and may include dealing with sensitive and confidential information. Under general supervision, major duties of the position include, but are not limited to, the following as it relates to providing support for police operations and procedures: - Receives and responds professionally to non-emergency calls including calls from the public, dispatchers, and law enforcement agencies via telephone; - Performs a variety of administrative, technical and analytical duties of limited to moderate complexity; - Reviews and responds appropriately to messages left on the department business voice mail message system; - Provides customer service to visitors to the department front office and callers, including crime victims, witnesses, and members of the public on matters related to police activities; - Assists with the department records functions, ensuring compliance with police records regulations, standards, and policies including the processing of records requests; - Designs, implements and monitors management data storage and retrieval systems; - Coordinates with the evidence/property supervisor to fulfill discovery requests from the District Attorney's office, including uploading body worn camera (BWC) footage to evidence.com to be distributed to the District Attorney's office, upon discovery request; - Monitors Evidence.com to ensure that body worn camera footage is titled properly; - Coordinates with Risk Management and Safety Services to assist with law enforcement related PRA requests; - Assist with body worn camera redactions when applicable; - Interprets and applies a wide range of policies and procedures; - Provides administrative support to the department in records and other administrative areas; - Identifies administrative needs and develops appropriate solutions or recommendations; - Processes employee payroll, receive and process invoices including the completion of payment forms; - Prepares EREQs in support of Purchase Order processing; - Performs department supply ordering tasks to include the monthly completion of required expenditure reconciliation processes; - Accesses and enters data into the on-line daily crime log; - Utilizes technology such as computers, radio systems, telephones, fax machines and other equipment; - Accesses and enters sensitive data in local/state/national databases or systems as necessary for official department purposes; - Provides Livescan fingerprinting services to the community and ensure that records are handled in accordance with DOJ requirements; - Maintains, updates, and revises, as needed, all records training materials; - Enters, organizes and maintains files for persons or property pending apprehension/recovery; - Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties; - Handles multiple work priorities; - Keeps informed of departmental regulations, policies and procedures; - Addresses a wide range of problems that require independent judgment and discretion, exercising sound judgment, and possibly requiring interpreting policies and developing recommendations for new procedures and protocols; - Provides support and guidance to a wide variety of individuals at all levels on the campus and the general public; - Establishes and maintains effective working relationships within and outside the University Police department; - Reviews and prepares crime reports for the District Attorney's Office; - Provides job related training to others; oversees clerical operations and provides lead work direction to support staff; - Provides clerical and/or administrative support to members of the department, command staff and Clery Director or designee; - Performs and coordinates special projects as assigned; - Compiles and writes crime statistics for the Department of Justice and other entities. - Coordinates the department invoices and bills, and billing other departments for services; - Procures monthly crime reporting stats; - Enters data for compliance with the Racial and Identity Profiling App analysis (RIPA). Performs other secondary duties as assigned. Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. The normal work schedule will be varied, dependent on department operational needs, but may include nights, weekends, holidays, University commencement, rotating shifts and occasional callbacks and will be specified by the Appropriate Administrator or designee to meet operational needs. Your specific start time is determined by your Appropriate Administrator. As a non-exempt employee, any request for overtime will be specified and pre-approved by Appropriate Administrator or designee. Overtime may be required and will be specified by the supervisor or designee to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position requires, with or without reasonable accommodations, the ability to frequently sit, move or stand for office and/or event functions, be at a computer for 6-8 hours/day, occasionally reach with hands and arms, climb or balance, stoop and kneel and lift objects of up to 20 lbs in weight. Qualifications This position requires a bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. At least one year experience working in a law enforcement administrative, records, communications, or dispatching assignment is highly preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, CentralSquare, I/LEADS and PeopleSoft preferred. The incumbent must be at least 18 years of age, a United States citizen, not possess any felony conviction or any offense that would be a felony if committed in California. The incumbent must successfully complete a police background check and must possess and/or obtain and thereafter maintain a valid California Driver License for the operation of any vehicle or equipment required to maintain and operate. In addition, the incumbent must possess the following: - Ability to learn, interpret, follow and apply a wide variety of policies and procedures relating to and impacting the department; - Ability to follow oral and written instructions and possess effective oral and written communication skills; - Ability to handle a wide range of interpersonal interactions; - Ability to gain working knowledge of technical equipment, systems and resources, Records Management System (RMS) computer systems, Department of Justice networks & database inquiries and university network; - Ability to acquire thorough knowledge of the campus layout and parking facilities; - Ability to operate in an environment that requires discretion and maintenance of confidentiality; - Ability to multi-task, initiate activity, work independently, make independent decisions, and exercise sound judgments; - Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques; - Ability to work as a team player and support department goals and objectives; - Ability to perform all duties in a professional and responsible manner while engaged in University business and dealing with members of the public; - Ability to learn and respond effectively in emergency and sensitive situations; - Work in a stressful environment where constructive feedback is encouraged; - Take initiative in developing and improving skills; demonstrate dependability, integrity, and professional bearing; be able to enjoy working with people; and possess credibility as a witness in a court of law; - Ability to compile, write, and present reports related to the department; - Demonstrate reliable work history; - Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the University's safety policies and rules; and be willing to report safety violations and potential safety violations to appropriate supervisor or management personnel: - Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. - Must be able to accept constructive feedback and work cooperatively in group situations. Must also possess the ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties. Application Process Click the "Apply Now" to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources (hr@sonoma.edu | 707.664.3100). Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) In your cover letter, please share why working in a police department appeals to you. 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application) A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process. Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country. Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited. Sonoma State University's Jeanne Clery Act Annual Security Report is available at www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html. Contact Information Sonoma State University Human Resources Main (707) 664-3100 Fax (707) 664-3196 1801 East Cotati Avenue Rohnert Park, CA 94928 hr@sonoma.edu Closing Date/Time: Open until filled
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *8/27/2020, *11/25/2020, *2/26/2021, *5/28/2021, *8/27/21, *11/24/2021 (Final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 11/24/2021 5:00 PM Pacific
Dec 21, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *8/27/2020, *11/25/2020, *2/26/2021, *5/28/2021, *8/27/21, *11/24/2021 (Final) Leads, plans, schedules, and oversees the work of Information Technology (IT) Infrastructure Analysts Level I/II performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems and infrastructure, network and telephony analysis and administration, server/system/platform analysis and administration, information systems security, radio systems analysis and administration, and field service analysis and administration while working with a significant amount of independent authority and judgment. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Advanced principles of data communication, logical and physical network design, internet and intranet architecture, and LAN/WAN hardware and software Advanced principles and practices of network security, techniques and procedures Advanced principles and practices of systems design and analysis, programming techniques, languages, and utilities Advanced principles and practices of business processes and standards analysis processes and standards, case analysis and process modeling Design, installation and maintenance of enterprise, network, telephony, radio, or information security systems Design, installation and maintenance of desktop computer systems and edge peripherals Operating system structure, operations, utilities and computer systems configurations Network documentation, configuration, maintenance and diagnostic procedures and techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Ability to Effectively build and lead a team through all phases of complex IT projects involving multiple IT disciplines in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Serve as technical expert within area of assignment and participate in developing strategic plans for technologies supported Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Analyze, develop, maintain and administer complex network, telephone, radio, and information security, PC and peripheral systems similar to those being used by the County Perform advanced network administration duties, including security administration Test and troubleshoot network/operating system problems/changes and recommend, develop and implement effective solutions for complex issues and provide guidance to others in the diagnosis and resolution Translate user requirements to technical analysts and specialists; develop and make well-organized and effective verbal presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, and assignments Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment. Note: Professional experience that demonstrates the ability to perform analytical duties above the required three years of full-time experience in the fields of operating systems analysis and design, radio, voice, and date data network analysis and design, systems analysis, and/or systems engineering or similar field in a multi-platform information systems environment may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 11/24/2021 5:00 PM Pacific
Requirements Education and Experience: A Bachelor's Degree in information technology, management information systems, computer science, accounting, finance, economics, business administration, and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For complete job specification, click here . Salary Range: $55,633.64 - $77,748.01 per year The starting salary is generally at the beginning of the range. Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with foreign degrees must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Closing Date/Time:
Jan 14, 2021
Full Time
Requirements Education and Experience: A Bachelor's Degree in information technology, management information systems, computer science, accounting, finance, economics, business administration, and four (4) years of information technology and/or Physical Security experience; at least 2 of which were in network/server management or physical access systems. Licenses and Certificates: Valid Texas Class "C" Driver's license or equivalent issued by another state required by time of appointment. Any one of the following industry certifications will be required within twelve (12) months from date of appointment; GSEC, GCIH, or GCIA. Special Requirements : Applicants for this position must pass a Criminal Justice Information Systems (CJIS) finger-print based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, assist with the development, documentation, and maintenance of information security policies, procedures, and standards which align with business goals and objectives across city departments. Typical Duties Analyze information security processes and coordinate solutions with Department of Information Technology Services and City departments. Involves: Under direction, being actively engaged in identifying unique system configurations, interviewing key organizational personnel (technical and administrative), working with the Information Security Assurance Manager to develop standard information security documentation (security categorizations, risk assessments, contingency plans, security test & evaluation reports, vulnerability assessment reports, etc.), and adjust capabilities to prescribed information security controls and countermeasures to mitigate risk to acceptable levels. Develop, document, and enforce security policies, standards, guidelines, processes, and procedures to support the enterprise security posture. Involves: Updating, maintaining and documenting security controls. Assisting in hardening operating systems, devices and access systems builds. Assisting in the development of data systems, network security architecture security risk analysis scenarios, and response procedures. Administering security tools, security event monitoring, alerting, and reporting. Implementing a Business Continuity and Disaster Recovery Plan for the organization. Monitor and report on the status of the information security processes. Involves: Evaluate, design, monitor, implement, administer information security systems. Process requests to design, modify and grant security accesses, and other security requests. Perform troubleshooting and end-to-end support on a variety of information security systems software. Prepare status reports on security matters and review security violation reports and investigate possible security exceptions. Represent the security needs of the organization. General Information For complete job specification, click here . Salary Range: $55,633.64 - $77,748.01 per year The starting salary is generally at the beginning of the range. Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with foreign degrees must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER : Y1515G First Day of Filing: January 25, 2021 at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. Open Competitive Job Opportunity ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 27 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Conducts a wide range of studies and analyses of disaster services and emergency preparedness programs and plans. Essential Job Functions Assists in identifying and analyzing problems and complaints relating to disaster and emergency systems and recommends solutions to maximize effectiveness and efficiency. Prepares and maintains emergency/disaster procedures manuals and assists in preparing educational materials and programs. Gathers data needed to respond to correspondence or prepares reports requiring specialized knowledge of the County emergency/disaster and disaster services system. Assists with the design, direction, and evaluation of emergency management drills and exercises. Provides assistance to County departments on developing, coordination, and evaluation of building and facility evacuation and training programs. Works with partners from other County agencies, other counties, state, federal and non-governmental entities as needed. Responsible for evaluating and fulfilling critical resource requests from government and private partners during an emergency as needed. Supervises a work unit of program specialists responsible for ongoing emergency/disaster preparedness programs and planning in a large County department as needed. Requirements MINIMUM REQUIREMENTS: Three (3) years of highly responsible administrative* or staff** experience dealing with the investigation and solution of problems of organizations, programs, system and procedures, or planning. One (1) year of the required experience must have been in a disaster or emergency services program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: * Administrative Capacity in the County of Los Angeles is defined as: Experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel information services, programs, facilities planning, materials management, and general management. **Staff Capacity in the County of Los Angeles is defined as: experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in the specific subject matter. ***Examples include but are not limited to managing disaster programs such as the Hospital Preparedness Program, Medical and Health Operational Area Program, Regional Disaster and Medical Health Program, Homeland Security Grant Programs, Department Emergency Coordination Programs; and city, county or state offices of emergency management. No Out-of-Class experience will be accepted for this examination. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Disaster Services or Emergency Management experience in a healthcare or public health setting Certificate of completion in the following courses: IS-100.c - Introduction to the Incident Command System - ICS-100 IS-200.c - Basic Incident Command System for Initial Response - ICS 200 ICS-300 - Intermediate Incident Command System for Expanding Incidents ICS-400 - Advanced Incident Command System IS-700.b - An Introduction to the National Incident Management System (NIMS) IS-800.c - National Response Framework, and Introduction Master Exercise Practitioner Program (MEPP) To receive credit for trainings/coursework, you MUST include a legible photocopy of your training certificates which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within fifteen (15) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Additional Information EXAMINATION CONTENT: An evaluation of experience, training and education based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Hardcopy/paper applications submitted by U.S. MAIL, FAX or IN PERSON will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT : Tanisha Buggs, Exam Analyst (323)914-7039 tbuggs@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:
Jan 23, 2021
Full Time
EXAM NUMBER : Y1515G First Day of Filing: January 25, 2021 at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. Open Competitive Job Opportunity ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 27 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Conducts a wide range of studies and analyses of disaster services and emergency preparedness programs and plans. Essential Job Functions Assists in identifying and analyzing problems and complaints relating to disaster and emergency systems and recommends solutions to maximize effectiveness and efficiency. Prepares and maintains emergency/disaster procedures manuals and assists in preparing educational materials and programs. Gathers data needed to respond to correspondence or prepares reports requiring specialized knowledge of the County emergency/disaster and disaster services system. Assists with the design, direction, and evaluation of emergency management drills and exercises. Provides assistance to County departments on developing, coordination, and evaluation of building and facility evacuation and training programs. Works with partners from other County agencies, other counties, state, federal and non-governmental entities as needed. Responsible for evaluating and fulfilling critical resource requests from government and private partners during an emergency as needed. Supervises a work unit of program specialists responsible for ongoing emergency/disaster preparedness programs and planning in a large County department as needed. Requirements MINIMUM REQUIREMENTS: Three (3) years of highly responsible administrative* or staff** experience dealing with the investigation and solution of problems of organizations, programs, system and procedures, or planning. One (1) year of the required experience must have been in a disaster or emergency services program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: * Administrative Capacity in the County of Los Angeles is defined as: Experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel information services, programs, facilities planning, materials management, and general management. **Staff Capacity in the County of Los Angeles is defined as: experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in the specific subject matter. ***Examples include but are not limited to managing disaster programs such as the Hospital Preparedness Program, Medical and Health Operational Area Program, Regional Disaster and Medical Health Program, Homeland Security Grant Programs, Department Emergency Coordination Programs; and city, county or state offices of emergency management. No Out-of-Class experience will be accepted for this examination. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Disaster Services or Emergency Management experience in a healthcare or public health setting Certificate of completion in the following courses: IS-100.c - Introduction to the Incident Command System - ICS-100 IS-200.c - Basic Incident Command System for Initial Response - ICS 200 ICS-300 - Intermediate Incident Command System for Expanding Incidents ICS-400 - Advanced Incident Command System IS-700.b - An Introduction to the National Incident Management System (NIMS) IS-800.c - National Response Framework, and Introduction Master Exercise Practitioner Program (MEPP) To receive credit for trainings/coursework, you MUST include a legible photocopy of your training certificates which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within fifteen (15) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Additional Information EXAMINATION CONTENT: An evaluation of experience, training and education based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Hardcopy/paper applications submitted by U.S. MAIL, FAX or IN PERSON will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT : Tanisha Buggs, Exam Analyst (323)914-7039 tbuggs@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/19, 2/25/20, 5/25/20, 8/24/20, 11/23/20, 2/22/21 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Jan 21, 2021
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/19, 2/25/20, 5/25/20, 8/24/20, 11/23/20, 2/22/21 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title ERP & BI Lead Business Analyst . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,500.00 - $8,500.00 Per Month ($90,000.00 - $102,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Business Analyst is a data expert who understands the business processes and functional needs of the PeopleSoft-Campus Solutions system and its configuration, regular use, and data structures within the system. The incumbent is a primary point of contact in the Campus's Information Technology Services (ITS) and the functional areas, providing module configuration, coordination of testing and support, escalating technical issues and change requests to the appropriate support staff. The incumbent also provides reporting and query writing support for the entire campus community. In addition to working within the Campus Solutions system, the incumbent works collaboratively with a variety of university departments and their systems, which includes Human Resources and Common Financials System. The incumbent provides data integration, reporting and analysis at the enterprise level. Incumbent collaborates with the PeopleSoft Administration and Technical Team on projects, break-fixes, upgrades, and testing. Incumbent also collaborates with other departments and project teams on an as-needed basis. . Position Information Lead Business Analyst - Serve as Lead Business Analyst coordinating the work effort of the Business Analyst team - Serve as an internal consultant to functional users in matters related to systems capabilities and extraction and manipulation of data for decision-making. - Provide maintenance and technical/functional support for PeopleSoft-Campus Solutions. - Perform data analysis, business process captures and design activities in collaboration with functional users. - Coordinate the activities and business processes of the functional units across careers such that system conflicts are prevented, and data integrity is maintained. - Develop test scripts and collaborate with functional users on testing of new functionality, upgrades. - Develop and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems to functional users and managers. - Assist in identifying and analyzing Campus Solutions system-related problems, and devising solutions. - Perform daily systems operations related to PeopleSoft-Campus Solutions, including but not limited: data file feeds, user security, and other PeopleSoft administrator activities. - Keep immediate team lead, product owner and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways for dealing with such problems. - Collaborate with campus functional business analysts and PeopleSoft Security Administrators to coordinate PeopleSoft security and access needs for users in their assigned PeopleSoft module. - Work closely with functional users and the Common Management Systems (CMS) team in solving systems-related problems and in coordinating systems support for enterprise resource planning. - Collaborate with CMS team members on future Oracle and CMS upgrades and bundles. Data Reporting, Analysis, Security - Respond to customer requests for ad-hoc and standard reporting, including developing custom reports and queries as needed - Respond to customer requests for security requests, including developing new PeopleSoft roles or permission lists as needed - Collaborate with functional business analysts to ensure data integrity, quality, and consistency within the Campus Solutions system - Coordinate system wide reporting via the Enrollment Reporting System with all relevant departments - Coordinate system wide Oracle and/or CMS releases, upgrades, and bundles with all relevant departments Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Master preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience - Three years of experience with configuring, supporting, or developing PeopleSoft applications with a desired emphasis in Campus Solutions Financial Aid module. - Excellent written, verbal, and interpersonal communication skills. - Proficient with the use of Microsoft (MS) Office products: Word, Excel, Outlook, Visio, and PPT. - Proficient with report development tools such as SQL, PS Query, XML Publisher, or other similar tools - SQL experience in an Oracle Server environment preferred. - Experience working with PeopleSoft reporting tools such as PS Query and XML Publisher. - Experience using People Tools 8.x to understand PeopleSoft screen behavior and data models. - Ability to develop thorough understanding of assigned PeopleSoft module. - Relevant Student Information Systems experience using PeopleSoft, or a similar system. - Experience with configuring, supporting, or developing PeopleSoft applications. - Understanding Relational Database Management System (RDBMS). - Ability to read technical documentation, architecture artifacts, and perform data modeling. - Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. - Experience in project management, either as a project manager or functional lead. - Familiar with incident management systems and ability to capture detailed information for purpose of reproducing problems for problem resolution. - Skill in system analysis, business analysis, and/or requirements development. - Skill in analyzing and solving complex problems. - Ability to work quickly and efficiently in designing and implementing technical solutions. - Ability to act as a functional lead for the Campus Solutions system. - Ability to analyze technical and functional aspects of a program and troubleshoot complex technical and functional issues - Ability to analyze and troubleshoot software to find causes of errors and recommend corrective actions or improvements - Ability to work successfully in a team environment and possess the flexibility and adaptability to changing requirements is required - Ability to translate needs analysis results into functional designs and to develop and learn new technical skills quickly. - Ability to work independently on assigned service tickets to address problems/incidents and provide resolutions. . Environmental/Physical/Special - Repetitive wrist/finger motions with use of a computer. - Computer usage for extended periods of time. - Able to sit for extended periods of time. - Able to conduct business at other offices on campus. - Able to lift 2OIbs occasionally. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline Open Until Filled. Review of applications to begin February 1, 2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Jan 16, 2021
Full Time
Description: Working Title ERP & BI Lead Business Analyst . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,500.00 - $8,500.00 Per Month ($90,000.00 - $102,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Business Analyst is a data expert who understands the business processes and functional needs of the PeopleSoft-Campus Solutions system and its configuration, regular use, and data structures within the system. The incumbent is a primary point of contact in the Campus's Information Technology Services (ITS) and the functional areas, providing module configuration, coordination of testing and support, escalating technical issues and change requests to the appropriate support staff. The incumbent also provides reporting and query writing support for the entire campus community. In addition to working within the Campus Solutions system, the incumbent works collaboratively with a variety of university departments and their systems, which includes Human Resources and Common Financials System. The incumbent provides data integration, reporting and analysis at the enterprise level. Incumbent collaborates with the PeopleSoft Administration and Technical Team on projects, break-fixes, upgrades, and testing. Incumbent also collaborates with other departments and project teams on an as-needed basis. . Position Information Lead Business Analyst - Serve as Lead Business Analyst coordinating the work effort of the Business Analyst team - Serve as an internal consultant to functional users in matters related to systems capabilities and extraction and manipulation of data for decision-making. - Provide maintenance and technical/functional support for PeopleSoft-Campus Solutions. - Perform data analysis, business process captures and design activities in collaboration with functional users. - Coordinate the activities and business processes of the functional units across careers such that system conflicts are prevented, and data integrity is maintained. - Develop test scripts and collaborate with functional users on testing of new functionality, upgrades. - Develop and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems to functional users and managers. - Assist in identifying and analyzing Campus Solutions system-related problems, and devising solutions. - Perform daily systems operations related to PeopleSoft-Campus Solutions, including but not limited: data file feeds, user security, and other PeopleSoft administrator activities. - Keep immediate team lead, product owner and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways for dealing with such problems. - Collaborate with campus functional business analysts and PeopleSoft Security Administrators to coordinate PeopleSoft security and access needs for users in their assigned PeopleSoft module. - Work closely with functional users and the Common Management Systems (CMS) team in solving systems-related problems and in coordinating systems support for enterprise resource planning. - Collaborate with CMS team members on future Oracle and CMS upgrades and bundles. Data Reporting, Analysis, Security - Respond to customer requests for ad-hoc and standard reporting, including developing custom reports and queries as needed - Respond to customer requests for security requests, including developing new PeopleSoft roles or permission lists as needed - Collaborate with functional business analysts to ensure data integrity, quality, and consistency within the Campus Solutions system - Coordinate system wide reporting via the Enrollment Reporting System with all relevant departments - Coordinate system wide Oracle and/or CMS releases, upgrades, and bundles with all relevant departments Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Master preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience - Three years of experience with configuring, supporting, or developing PeopleSoft applications with a desired emphasis in Campus Solutions Financial Aid module. - Excellent written, verbal, and interpersonal communication skills. - Proficient with the use of Microsoft (MS) Office products: Word, Excel, Outlook, Visio, and PPT. - Proficient with report development tools such as SQL, PS Query, XML Publisher, or other similar tools - SQL experience in an Oracle Server environment preferred. - Experience working with PeopleSoft reporting tools such as PS Query and XML Publisher. - Experience using People Tools 8.x to understand PeopleSoft screen behavior and data models. - Ability to develop thorough understanding of assigned PeopleSoft module. - Relevant Student Information Systems experience using PeopleSoft, or a similar system. - Experience with configuring, supporting, or developing PeopleSoft applications. - Understanding Relational Database Management System (RDBMS). - Ability to read technical documentation, architecture artifacts, and perform data modeling. - Knowledge of IT systems in general and experience troubleshooting basic client and network issues as they relate to PeopleSoft access for proper escalation to other support teams. - Experience in project management, either as a project manager or functional lead. - Familiar with incident management systems and ability to capture detailed information for purpose of reproducing problems for problem resolution. - Skill in system analysis, business analysis, and/or requirements development. - Skill in analyzing and solving complex problems. - Ability to work quickly and efficiently in designing and implementing technical solutions. - Ability to act as a functional lead for the Campus Solutions system. - Ability to analyze technical and functional aspects of a program and troubleshoot complex technical and functional issues - Ability to analyze and troubleshoot software to find causes of errors and recommend corrective actions or improvements - Ability to work successfully in a team environment and possess the flexibility and adaptability to changing requirements is required - Ability to translate needs analysis results into functional designs and to develop and learn new technical skills quickly. - Ability to work independently on assigned service tickets to address problems/incidents and provide resolutions. . Environmental/Physical/Special - Repetitive wrist/finger motions with use of a computer. - Computer usage for extended periods of time. - Able to sit for extended periods of time. - Able to conduct business at other offices on campus. - Able to lift 2OIbs occasionally. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline Open Until Filled. Review of applications to begin February 1, 2021. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: This position will work with public safety individuals at Austin Police, Austin Fire, EMS and Homeland Security. They will research, analyze, and document public safety business application processes and requirements in support of information technology implementations. The position shall support Project Managers and Public Safety Agencies in requirements gathering, business analysis, and documentation of business processes. This candidate should be forward-thinking, analytical, security minded, methodical, and a good communicator with strong problem-solving skills. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment(s) may be administered as part of the interview process. This position will require a Criminal Background Check. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Monday - Friday. 8:00AM - 5:00PM. Hours may vary depending upon business needs. Job Close Date 02/02/2021 Type of Posting External Department Communication & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd Suite 265 Preferred Qualifications Experience gathering business and technical requirements for public safety agency technology implementations. Experience eliciting requirements, creating business requirements documents and business process mapping. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Are you a current City of Austin employee? Yes No * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have experience gathering business and technical requirements for public safety agency technology implementations? Yes No * What experience do you have gathering business and technical requirements for public safety agency technology implementations? In your answer please include which position(s) on your application where you gained this experience, how many years and detail what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * Do you have experience eliciting requirements, creating business requirements documents and business process mapping? Yes No * Please describe your experience eliciting requirements, creating business requirements documents and business process mapping. In your answer please include which position(s) on your application where you gained this experience, how many years and detail what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jan 12, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: This position will work with public safety individuals at Austin Police, Austin Fire, EMS and Homeland Security. They will research, analyze, and document public safety business application processes and requirements in support of information technology implementations. The position shall support Project Managers and Public Safety Agencies in requirements gathering, business analysis, and documentation of business processes. This candidate should be forward-thinking, analytical, security minded, methodical, and a good communicator with strong problem-solving skills. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment(s) may be administered as part of the interview process. This position will require a Criminal Background Check. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Monday - Friday. 8:00AM - 5:00PM. Hours may vary depending upon business needs. Job Close Date 02/02/2021 Type of Posting External Department Communication & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd Suite 265 Preferred Qualifications Experience gathering business and technical requirements for public safety agency technology implementations. Experience eliciting requirements, creating business requirements documents and business process mapping. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Are you a current City of Austin employee? Yes No * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have experience gathering business and technical requirements for public safety agency technology implementations? Yes No * What experience do you have gathering business and technical requirements for public safety agency technology implementations? In your answer please include which position(s) on your application where you gained this experience, how many years and detail what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * Do you have experience eliciting requirements, creating business requirements documents and business process mapping? Yes No * Please describe your experience eliciting requirements, creating business requirements documents and business process mapping. In your answer please include which position(s) on your application where you gained this experience, how many years and detail what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/19, 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Dec 21, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/19, 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Solano County, CA
Fairfield, California, United States
THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Security Division, Security. The ideal candidates will have the following desired knowledge: Network Security Monitoring Security Incident Response and Containment Security Threat Hunting Vulnerability Assessments & Remediation Windows / Linux security Security Architecture SIEM Tools Forensic Security Microsoft Azure Cloud Security Anti-Malware Tools Risk Assessments The ideal candidates will have the following desired qualifications: Knowledge and experience with security tools such as firewalls, SIEM, intrusion detection and prevention tools (IDS/IPS), vulnerability management tools, web filtering tools, email security tools, traffic inspection tools such as Wireshark, and Microsoft security tools. Knowledge and experience in continuous network security monitoring using SIEM tools. Knowledge and experience in Security Incident Response, Incident Handling, Investigation, and Reporting. Knowledge and experience in Vulnerability Assessment /Remediation of network and systems. Knowledge and experience in the methodologies, technologies and tools used in Security Threat Hunting. Knowledge and experience on the Tactics, Techniques and Procedures used by threat actors to compromise networks and systems. Knowledge and experience in the design and engineering of defensible security architecture. Knowledge and experience in analyzing security architectures for deficiencies. Knowledge and experience in evaluating strengths and weaknesses of various security solutions and how to layer them cohesively to achieve defense-in-depth. Experience working effectively with business units to facilitate information security risk assessment and risk management processes. Professional security management certification is desirable, such as Ethical Hacker (CEH), Certified Penetration Tester, CompTIA Penetration+, Offensive Security Certified Expert (OSCE), or other similar credentials. Excellent verbal, written, and interpersonal communication skills and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENT EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Security Division, Security. The ideal candidates will have the following desired knowledge: Network Security Monitoring Security Incident Response and Containment Security Threat Hunting Vulnerability Assessments & Remediation Windows / Linux security Security Architecture SIEM Tools Forensic Security Microsoft Azure Cloud Security Anti-Malware Tools Risk Assessments The ideal candidates will have the following desired qualifications: Knowledge and experience with security tools such as firewalls, SIEM, intrusion detection and prevention tools (IDS/IPS), vulnerability management tools, web filtering tools, email security tools, traffic inspection tools such as Wireshark, and Microsoft security tools. Knowledge and experience in continuous network security monitoring using SIEM tools. Knowledge and experience in Security Incident Response, Incident Handling, Investigation, and Reporting. Knowledge and experience in Vulnerability Assessment /Remediation of network and systems. Knowledge and experience in the methodologies, technologies and tools used in Security Threat Hunting. Knowledge and experience on the Tactics, Techniques and Procedures used by threat actors to compromise networks and systems. Knowledge and experience in the design and engineering of defensible security architecture. Knowledge and experience in analyzing security architectures for deficiencies. Knowledge and experience in evaluating strengths and weaknesses of various security solutions and how to layer them cohesively to achieve defense-in-depth. Experience working effectively with business units to facilitate information security risk assessment and risk management processes. Professional security management certification is desirable, such as Ethical Hacker (CEH), Certified Penetration Tester, CompTIA Penetration+, Offensive Security Certified Expert (OSCE), or other similar credentials. Excellent verbal, written, and interpersonal communication skills and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENT EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled
Senior Information Technology Analyst 2016 City of Waco, TX 1 of 3 Senior Information Technology Analyst Professional / Technical 1840 Physical Type # 1 Information Technology Manager Information Technology 127 Exempt PRIMARY DUTY: Under general supervision, provides hardware and software support for the City's computer programs, peripherals, equipment and infrastructure for the Information Technology (IT) Department. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Maintains and upgrades network system, hardware, peripherals, specialty equipment and software applications; analyzes IT operational issues and resolves problems within scope of authority and training; duties may vary according to job assignment. • Implements and maintains technology solutions for the City's network and server infrastructure. • Works independently to identify and analyze IT operations, prioritize solutions and assure that hardware and software systems are available, reliable and efficient. • Manages IT projects for implementation and integration of new technology and system upgrades. • Performs system maintenance and updates according to IT Department procedures and industry standards. • Analyzes and makes changes to the application programs, including development, maintenance, upgrades, installations, user access, second tier assistance, testing and security. • Maintains, tests and troubleshoots operating systems and technical problems; restores functionality, documents procedures and provides user training. • Monitors network functionality and utilization; researches security and access problems and develops solutions; detects and corrects errors; monitors and verifies data backups; identifies technical problems which need to be addressed by improved procedures and work standards. • Identifies problems and diagnoses and troubleshoots operational issues; monitors operational and access trends and enforces security protocols. • Maintains midrange and network server operating systems and application software. • Writes new and modifies existing control language programs for system management. • May coordinate with the work of Help Desk Technicians; prioritizes service requests, assigns work, monitors results and provides technical leadership and guidance; verifies that all service issues are addressed and resolved. • Refers complex problems to IT Management and tracks the problem until it has been resolved. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City organization, operations, policies and procedures. • Current IT operations, policies and procedures. • Network topologies and protocols and internet technical knowledgebase services. • Network hardware, software and peripheral equipment maintenance and troubleshooting techniques. Senior IT Analyst City of Waco, TX 2 of 3 • Network system access and security guidelines and standards. • Principles and practices of technology management, infrastructure system development, project planning and systems integration in a public sector environment. Skill in: • Analyzing IT issues, evaluating alternatives and developing recommendations and strategies. • Working independently in a technical environment with interlinked and changing priorities. • Quickly and effectively diagnosing and resolving technical problems in a network environment. • Assessing customer support needs and developing and implementing effective solutions. • Using basic tools, equipment and procedures for repairing computers and peripheral devices. • Interpreting and completing technical instructions and complex variables. • Installing, configuring, testing, operating and maintaining IT network systems and equipment. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology or a related field is required; AND three years of current IT project management and technical support experience; OR an equivalent combination of education and experience. Bachelor's Degree in Computer Science is desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Microsoft, Cisco, Oracle and other professional IT certifications are desirable. • Some incumbents may be required to obtain additional specific skills training and technical certifications. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Senior IT Analyst City of Waco, TX 3 of 3 o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o Requires vision capacity to perform fine calibrations and differentiate between colored wires. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment; with some travel from site to site o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
Dec 24, 2020
Senior Information Technology Analyst 2016 City of Waco, TX 1 of 3 Senior Information Technology Analyst Professional / Technical 1840 Physical Type # 1 Information Technology Manager Information Technology 127 Exempt PRIMARY DUTY: Under general supervision, provides hardware and software support for the City's computer programs, peripherals, equipment and infrastructure for the Information Technology (IT) Department. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: • Maintains and upgrades network system, hardware, peripherals, specialty equipment and software applications; analyzes IT operational issues and resolves problems within scope of authority and training; duties may vary according to job assignment. • Implements and maintains technology solutions for the City's network and server infrastructure. • Works independently to identify and analyze IT operations, prioritize solutions and assure that hardware and software systems are available, reliable and efficient. • Manages IT projects for implementation and integration of new technology and system upgrades. • Performs system maintenance and updates according to IT Department procedures and industry standards. • Analyzes and makes changes to the application programs, including development, maintenance, upgrades, installations, user access, second tier assistance, testing and security. • Maintains, tests and troubleshoots operating systems and technical problems; restores functionality, documents procedures and provides user training. • Monitors network functionality and utilization; researches security and access problems and develops solutions; detects and corrects errors; monitors and verifies data backups; identifies technical problems which need to be addressed by improved procedures and work standards. • Identifies problems and diagnoses and troubleshoots operational issues; monitors operational and access trends and enforces security protocols. • Maintains midrange and network server operating systems and application software. • Writes new and modifies existing control language programs for system management. • May coordinate with the work of Help Desk Technicians; prioritizes service requests, assigns work, monitors results and provides technical leadership and guidance; verifies that all service issues are addressed and resolved. • Refers complex problems to IT Management and tracks the problem until it has been resolved. • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work- related issues and City information. • May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency or as required. • Performs other related and assigned duties as required. • Driving is essential. KNOWLEDGE AND SKILLS: Knowledge: • City organization, operations, policies and procedures. • Current IT operations, policies and procedures. • Network topologies and protocols and internet technical knowledgebase services. • Network hardware, software and peripheral equipment maintenance and troubleshooting techniques. Senior IT Analyst City of Waco, TX 2 of 3 • Network system access and security guidelines and standards. • Principles and practices of technology management, infrastructure system development, project planning and systems integration in a public sector environment. Skill in: • Analyzing IT issues, evaluating alternatives and developing recommendations and strategies. • Working independently in a technical environment with interlinked and changing priorities. • Quickly and effectively diagnosing and resolving technical problems in a network environment. • Assessing customer support needs and developing and implementing effective solutions. • Using basic tools, equipment and procedures for repairing computers and peripheral devices. • Interpreting and completing technical instructions and complex variables. • Installing, configuring, testing, operating and maintaining IT network systems and equipment. • Establishing and maintaining cooperative working relationships with co-workers. • Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology or a related field is required; AND three years of current IT project management and technical support experience; OR an equivalent combination of education and experience. Bachelor's Degree in Computer Science is desirable. LICENSE AND CERTIFICATION: • Must possess a valid Texas Driver's License. • Microsoft, Cisco, Oracle and other professional IT certifications are desirable. • Some incumbents may be required to obtain additional specific skills training and technical certifications. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The physical activities of this position include: o Balancing - Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. o Stooping - Bending body downward and forward by bending spine at the waist. o Kneeling - Bending legs at knee to come to a rest on knee or knees. o Crouching - Bending the body downward and forward by bending leg and spine. o Crawling - Moving about on hands and knees or hands and feet. o Reaching - Extending hand(s) and arm(s) in any direction. o Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. o Pulling - Using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion. o Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. o Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. o Finger Dexterity - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. o Grasping - Applying pressure to an object with the fingers and palm. o Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Senior IT Analyst City of Waco, TX 3 of 3 o Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. o Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound. o Repetitive motion - Substantial movements (motions) of the wrists, hands and/or fingers. • The physical requirements of this position: o Medium work. Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. • The visual acuity requirements including color, depth perception and field vision: o The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. o Requires vision capacity to perform fine calibrations and differentiate between colored wires. • The conditions the worker will be subject to in this position: o Work is performed primarily in an office setting or well-lit, temperature-controlled working environment; with some travel from site to site o The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. o The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia. This job description is not intended to be construed as an exhaustive list of responsibilities, duties and skills required. City management has exclusive rights to alter this job description at any time without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an 'at-will' relationship. Job Description Acknowledgement I verify that I have received a copy of my job description by the signature below. As an employee of the City of Waco, I understand the duties and responsibilities assigned to me. Furthermore, I understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.
Sacramento County, CA
Sacramento, CA, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/25/2021 and 2/9/2021 (final) Plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other area performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision, training, and performance management Principles and practices of effective team building, team leadership, and conflict resolution Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems Advanced project/program management principles and techniques Advanced methods and techniques of evaluating business need requirements to provide technology solutions Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Operational characteristics of geographic information systems Information security systems and methodologies Principles and methods of troubleshooting computer hardware, software, applications and network problems Methods and techniques of developing and presenting technical documentation and training materials IT Strategic Planning process Ability to Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work Provide a highly advanced level of professional support in assigned technology systems area(s) Train and motivate staff Evaluate and resolve a broad range of problems utilizing limited resources Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence Assist with development and administration of the budget for the assigned unit Coordinate and manage a variety of information technology tasks and projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments, and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Maintain the confidentiality of information Analyze and prepare technical reports Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan, and communication plan Create time and cost estimates and life-cycle cost analysis (cost-benefit analysis) as required by the project Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, Geographic Information Systems, or other field closely related to the intent of the class. AND Four (4) years of full-time paid professional experience in one or more of the following fields of systems analysis, systems engineering, programming, database administration/analysis or operations, maintaining or implementing automated mapping and/or geographic information systems. Note: Professional experience that demonstrates the ability to perform analytical duties above the required four years of full-time experience in assigned technology areas may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/9/2021 5:00 PM Pacific
Jan 08, 2021
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 1/25/2021 and 2/9/2021 (final) Plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other area performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision, training, and performance management Principles and practices of effective team building, team leadership, and conflict resolution Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems Advanced project/program management principles and techniques Advanced methods and techniques of evaluating business need requirements to provide technology solutions Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Operational characteristics of geographic information systems Information security systems and methodologies Principles and methods of troubleshooting computer hardware, software, applications and network problems Methods and techniques of developing and presenting technical documentation and training materials IT Strategic Planning process Ability to Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work Provide a highly advanced level of professional support in assigned technology systems area(s) Train and motivate staff Evaluate and resolve a broad range of problems utilizing limited resources Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence Assist with development and administration of the budget for the assigned unit Coordinate and manage a variety of information technology tasks and projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments, and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Maintain the confidentiality of information Analyze and prepare technical reports Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan, and communication plan Create time and cost estimates and life-cycle cost analysis (cost-benefit analysis) as required by the project Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, Geographic Information Systems, or other field closely related to the intent of the class. AND Four (4) years of full-time paid professional experience in one or more of the following fields of systems analysis, systems engineering, programming, database administration/analysis or operations, maintaining or implementing automated mapping and/or geographic information systems. Note: Professional experience that demonstrates the ability to perform analytical duties above the required four years of full-time experience in assigned technology areas may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/9/2021 5:00 PM Pacific
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Analyst to fill one (1) current vacancy for our Administration Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The IT Analyst will support primarily Police and Fire departments, and will evaluate and maintain public safety enterprise applications including computer-aided dispatch (CAD), police Records Management System (RMS), staffing software, and emergency medical dispatch. The ideal candidate will be a self-starter who can work within a team framework, conduct system maintenance, assist with database administration, create custom reports, and assist with application upgrades and support. DEFINITION Under direction, provides professional analytical support to City-wide technology programs in diverse capacities. Areas of responsibility include, but are not limited to, business applications modification and maintenance, enterprise system application design, implementation, and administration; responds to complex user support problems; monitors system application performance to ensure performance and reliability standards are met; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction the Information Technology Manager. May exercise technical and functional direction over assigned staff. CLASS CHARACTERISTICS This fully qualified journey-level classification is responsible for performing the full range of professional technology support services. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Provides analytical support to City-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, and network or communications infrastructure design, implementation, and administration. Troubleshoots, diagnoses and maintains complex enterprise applications on servers; ensures application system integration for operability across multiple platforms and technologies. Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with clients to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. Oversees enterprise application security; monitors system application security to identify any breaches; activates procedures and responses to application security issues; provides recommendations to mitigate risk. Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, work station, server, database, peripherals, and infrastructure issues. Conducts systems analysis in the design, implementation, maintenance and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. Prepares user documentation, including flow charts, standard operating procedures, user guides and training materials; trains and instructs users in the use of applications. Coordinates a variety of information technology projects; guides technical staff involved; maintains projects definitions, work plans, documentation, scheduling, and status reporting. Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. Prepares technical documentation for assigned technology program areas; updates as needed. Assists in division budgeting and fiscal planning for services and equipment needs. Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies which would improve the division's operational effectiveness or services to client divisions. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in information technology, computer science, or a related field, and; Three (3) years of experience providing analytical support to information technology enterprise systems in an assigned program area. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain and maintain, a valid California Driver's License. NECESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles of lead supervision and training. Operations, services, and activities of integrated information technology systems. Correlations across integrated technology services, including operating systems and network/communications. Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving hardware and software, and network/telecommunication system issues. Methods and techniques of installing, configuring, administering, and monitoring a diverse range of enterprise application on physical and virtual systems. Methods and techniques of eliciting information and performing diagnostic procedures on technology systems. Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in enterprise applications. Industry best practices of information technology management and control. Enterprise resource planning system principles and concepts. Methods and techniques of developing work flow diagrams for business process automation. Principles and practices of project management. Database principles and practices. Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment. Methods and techniques of evaluating system effectiveness and responding accordingly. Methods and techniques of conducting research. Principles and practices of developing and maintaining technical documentation, files, and records. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Lead, plan and review the work of assigned staff. Provide professional support to a diverse range of the City's technology programs. Perform complex duties in the installation, configuration, administration, and maintenance of enterprise systems and related software in assigned program areas. Participate in the design, development, testing, and implementation of new technology systems. Evaluate, research, and diagnose complex user issues and recommend solutions. Work with end users to develop enhanced applications for business process automation. Document, review, assess, improve and implement system processes. Participate in the development and implementation of technology policies, procedures, and protocols. Monitor enterprise applications operational effectiveness, reliability or security vulnerability, and respond accordingly. Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed. Plan, develop, and facilitate training. Assist in system configuration, integration, and tuning. Prepare clear and concise technical documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and extensive background investigation. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please list any IT certifications you may have (If, none, please type N/A) 06 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 07 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Please select below the number of years experience you possess providing analytical support to an information technology enterprise systems in an assigned program area. No Experience, or less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years More than ten years 10 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 11 How many years of experience do you possess working with public safety in an information Systems capacity? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 12 How many years of experience do you possess working with Computer Aided Dispatch software? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 13 Please specify your experience analyzing and solving standard software, hardware, and network problems. I have no or very limited experience performing this task. I have some training in this area, but no or very little experience performing this task. I have some experience performing this task but would need additional training. I have performed this task independently under normal supervision. I have extensive experience performing this task. I have extensive experience performing this task and have trained and/or supervised others in the performance of this task. 14 Please rate your Structured Query Language (SQL) experience. No Experience Novice Journey Expert 15 How many years of Structured Query Language (SQL) experience do you possess? No Experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four, but less than five years More than five years 16 Describe a time when SQL programming was required to accomplish a project or task. If you do not have this experience, please indicate N/A 17 Describe the techniques you have used to effectively enhance a business process using software. In your response, please provide an example that showcases your level of skills/knowledge of techniques utilized. What were the challenges and how did you overcome them? If you do not have this experience, please indicate N/A. 18 Describe your direct experience with the responsibility of overseeing the development of an Application Programming Interface (API) between two software programs. In your response, please provide an example that showcases your level of skills/knowledge of APIs. If you do not have this experience, please indicate N/A. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
Jan 21, 2021
Full Time
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Analyst to fill one (1) current vacancy for our Administration Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The IT Analyst will support primarily Police and Fire departments, and will evaluate and maintain public safety enterprise applications including computer-aided dispatch (CAD), police Records Management System (RMS), staffing software, and emergency medical dispatch. The ideal candidate will be a self-starter who can work within a team framework, conduct system maintenance, assist with database administration, create custom reports, and assist with application upgrades and support. DEFINITION Under direction, provides professional analytical support to City-wide technology programs in diverse capacities. Areas of responsibility include, but are not limited to, business applications modification and maintenance, enterprise system application design, implementation, and administration; responds to complex user support problems; monitors system application performance to ensure performance and reliability standards are met; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction the Information Technology Manager. May exercise technical and functional direction over assigned staff. CLASS CHARACTERISTICS This fully qualified journey-level classification is responsible for performing the full range of professional technology support services. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Provides analytical support to City-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, and network or communications infrastructure design, implementation, and administration. Troubleshoots, diagnoses and maintains complex enterprise applications on servers; ensures application system integration for operability across multiple platforms and technologies. Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with clients to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. Oversees enterprise application security; monitors system application security to identify any breaches; activates procedures and responses to application security issues; provides recommendations to mitigate risk. Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, work station, server, database, peripherals, and infrastructure issues. Conducts systems analysis in the design, implementation, maintenance and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. Prepares user documentation, including flow charts, standard operating procedures, user guides and training materials; trains and instructs users in the use of applications. Coordinates a variety of information technology projects; guides technical staff involved; maintains projects definitions, work plans, documentation, scheduling, and status reporting. Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. Prepares technical documentation for assigned technology program areas; updates as needed. Assists in division budgeting and fiscal planning for services and equipment needs. Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies which would improve the division's operational effectiveness or services to client divisions. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in information technology, computer science, or a related field, and; Three (3) years of experience providing analytical support to information technology enterprise systems in an assigned program area. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain and maintain, a valid California Driver's License. NECESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles of lead supervision and training. Operations, services, and activities of integrated information technology systems. Correlations across integrated technology services, including operating systems and network/communications. Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving hardware and software, and network/telecommunication system issues. Methods and techniques of installing, configuring, administering, and monitoring a diverse range of enterprise application on physical and virtual systems. Methods and techniques of eliciting information and performing diagnostic procedures on technology systems. Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in enterprise applications. Industry best practices of information technology management and control. Enterprise resource planning system principles and concepts. Methods and techniques of developing work flow diagrams for business process automation. Principles and practices of project management. Database principles and practices. Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment. Methods and techniques of evaluating system effectiveness and responding accordingly. Methods and techniques of conducting research. Principles and practices of developing and maintaining technical documentation, files, and records. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Lead, plan and review the work of assigned staff. Provide professional support to a diverse range of the City's technology programs. Perform complex duties in the installation, configuration, administration, and maintenance of enterprise systems and related software in assigned program areas. Participate in the design, development, testing, and implementation of new technology systems. Evaluate, research, and diagnose complex user issues and recommend solutions. Work with end users to develop enhanced applications for business process automation. Document, review, assess, improve and implement system processes. Participate in the development and implementation of technology policies, procedures, and protocols. Monitor enterprise applications operational effectiveness, reliability or security vulnerability, and respond accordingly. Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed. Plan, develop, and facilitate training. Assist in system configuration, integration, and tuning. Prepare clear and concise technical documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and extensive background investigation. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please list any IT certifications you may have (If, none, please type N/A) 06 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 07 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Please select below the number of years experience you possess providing analytical support to an information technology enterprise systems in an assigned program area. No Experience, or less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years More than ten years 10 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 11 How many years of experience do you possess working with public safety in an information Systems capacity? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 12 How many years of experience do you possess working with Computer Aided Dispatch software? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 13 Please specify your experience analyzing and solving standard software, hardware, and network problems. I have no or very limited experience performing this task. I have some training in this area, but no or very little experience performing this task. I have some experience performing this task but would need additional training. I have performed this task independently under normal supervision. I have extensive experience performing this task. I have extensive experience performing this task and have trained and/or supervised others in the performance of this task. 14 Please rate your Structured Query Language (SQL) experience. No Experience Novice Journey Expert 15 How many years of Structured Query Language (SQL) experience do you possess? No Experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four, but less than five years More than five years 16 Describe a time when SQL programming was required to accomplish a project or task. If you do not have this experience, please indicate N/A 17 Describe the techniques you have used to effectively enhance a business process using software. In your response, please provide an example that showcases your level of skills/knowledge of techniques utilized. What were the challenges and how did you overcome them? If you do not have this experience, please indicate N/A. 18 Describe your direct experience with the responsibility of overseeing the development of an Application Programming Interface (API) between two software programs. In your response, please provide an example that showcases your level of skills/knowledge of APIs. If you do not have this experience, please indicate N/A. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position The Office of Equity and Human Rights leads the City's commitment to equity. The Office of Equity works to hold the City accountable by developing policies, practices, and procedures that dismantle systems of oppression and build equitable foundations for our most marginalized communities. We center race and disability through education and analysis. Individuals experience multiple forms of oppression; thus, we drive equity with an intersectional framework. The Equity and Diversity Data Analyst is a new position in the Office of Equity's Policy, Planning, and Strategies Team. As a key team member, the Data Analyst will report to the Civil Rights Title VI and Equity Manager, work closely with staff across the Office of Equity, collaborate with internal and external equity stakeholders, and partner with existing City data and technology workgroups. The Equity and Diversity Data Analyst carries out research, analytic work, and provides information and technology support to achieve the Office of Equity and City's mission, goals, and objectives. The Analyst provisions support and implement data production, collection, reporting, and analytic services to guide and support decision-making from a data-informed perspective. The Equity and Diversity Data Analyst supports the equity work of the Office and City through: Equity and Diversity Data Systems Management • Develop, design, implement, and manage information systems, tools and methodologies to support data analysis, reporting, and the work of the Office of Equity, and equity-related work of the City; • Translate program needs to technical requirements for information systems. • Provide technical and functional support for equity and diversity data systems and other related applications. • Consult or collaborating with other bureaus including the Bureau of Technology Services to share data and determine other city solutions in use, and feasibility for Office of Equity use cases. Data Collection, Analysis, Reporting, and Management • Collect, analyze, track, and report on primary and second data as part of public policy analysis, planning, performance monitoring, and accountability; • Collect, analyze, share, and maintain data and information for the Office of Equity to identify and aid in understanding issues, disparities, community needs, and priorities, trends, impacts, and performance; to inform planning and the development of long-term goals; to develop and revise performance measures and equity metrics; to identify and inform alternatives; to track, monitor, and evaluate progress towards benchmark goals and consider how data may be further refined to better understand how to best reach benchmark goals. • Continually seek to refine and strengthen data collection and analysis. • Support others in performing related analyses and help facilitate data collection. Research, Evaluation, and Accountability • Evaluate various policies, strategies, programs, and projects using equity-focused frameworks to develop evidence-based policies and practices and translate evaluation results into actionable recommendations. • Monitor, evaluate, and report on implementation, progress, and performance of equity/Civil Rights-related initiatives, strategies, requirements, tools, or practices. • Plan and conduct complex analytical studies that involve identifying needs, formulating and clarifying objectives, identifying data sources, designing data collection tools, and collecting data; • Conduct research to support the Office of Equity programs and that relies on data analysis, evaluation, and overall data quality assessment. • Prepare reports and presentations for internal and external users; interpret data analysis, compile results from studies to communicated research or evaluation findings -to a wide variety of audiences, including officials, community stakeholders, managers, and other staff. An ideal candidate for this position will have experience using qualitative and quantitative data as it relates to equitable and inclusive practices and will also be skilled at communicating and educating different audiences about vague or abstract ideas and concepts through creatively designed visuals. They will have the experience and ability to independently determine methodologies, assumptions, and data parameters to develop and adjust analytical models; determine report formatting; determine methods for resolving issues. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. To Qualify Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience, meets each of the following minimum qualifications: 1. Knowledge of racial and disability equity and justice, the principles of eliminating anti-Black racism, anti-indigenous racism, discrimination, and systemic White supremacy. 2. Ability to identify, collect, analyze, and interpret complex data in statistical and narrative forms. including disparities/impacts on individuals with disabilities, women, Black, Indigenous, and people of color (BIPOC). 3. Knowledge of the principles of systems analysis; information technology systems planning and management; statistics, geospatial, network, and data compilation. 4. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare clear, concise, and comprehensive reports, proposals, recommendations, correspondence, and other documents; communicate complex analytical topics to non-technical audiences. 5. Ability to establish and maintain effective working relationships with Bureau/Office management and staff, representatives of other public agencies, the public, and others encountered in the course of work. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Posting: 1/18/21 - 2/8/21 Applications Reviewed: Week of 2/8/21 Eligible List: Week of 2/15/21 Selection Phase Begins: Tentatively the week of 2/22/21 *Timeline is approximate and subject to change Application Instructions Applicants must submit a professional résumé online, as well as answer the supplemental questions specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your answers to each supplemental question should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications. You may want to prepare your answers offline and then cut and paste into the text box provided. Your résumé should support the details described in your answers to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to your supplemental questions and résumé any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above . All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions? Terrol Johnson, Senior Recruiter Bureau of Human Resources Terrol.Johnson@portlandoregon.gov 503.823.3172Closing Date/Time: 2/8/2021 11:59 PM Pacific
Jan 18, 2021
Full Time
The Position The Office of Equity and Human Rights leads the City's commitment to equity. The Office of Equity works to hold the City accountable by developing policies, practices, and procedures that dismantle systems of oppression and build equitable foundations for our most marginalized communities. We center race and disability through education and analysis. Individuals experience multiple forms of oppression; thus, we drive equity with an intersectional framework. The Equity and Diversity Data Analyst is a new position in the Office of Equity's Policy, Planning, and Strategies Team. As a key team member, the Data Analyst will report to the Civil Rights Title VI and Equity Manager, work closely with staff across the Office of Equity, collaborate with internal and external equity stakeholders, and partner with existing City data and technology workgroups. The Equity and Diversity Data Analyst carries out research, analytic work, and provides information and technology support to achieve the Office of Equity and City's mission, goals, and objectives. The Analyst provisions support and implement data production, collection, reporting, and analytic services to guide and support decision-making from a data-informed perspective. The Equity and Diversity Data Analyst supports the equity work of the Office and City through: Equity and Diversity Data Systems Management • Develop, design, implement, and manage information systems, tools and methodologies to support data analysis, reporting, and the work of the Office of Equity, and equity-related work of the City; • Translate program needs to technical requirements for information systems. • Provide technical and functional support for equity and diversity data systems and other related applications. • Consult or collaborating with other bureaus including the Bureau of Technology Services to share data and determine other city solutions in use, and feasibility for Office of Equity use cases. Data Collection, Analysis, Reporting, and Management • Collect, analyze, track, and report on primary and second data as part of public policy analysis, planning, performance monitoring, and accountability; • Collect, analyze, share, and maintain data and information for the Office of Equity to identify and aid in understanding issues, disparities, community needs, and priorities, trends, impacts, and performance; to inform planning and the development of long-term goals; to develop and revise performance measures and equity metrics; to identify and inform alternatives; to track, monitor, and evaluate progress towards benchmark goals and consider how data may be further refined to better understand how to best reach benchmark goals. • Continually seek to refine and strengthen data collection and analysis. • Support others in performing related analyses and help facilitate data collection. Research, Evaluation, and Accountability • Evaluate various policies, strategies, programs, and projects using equity-focused frameworks to develop evidence-based policies and practices and translate evaluation results into actionable recommendations. • Monitor, evaluate, and report on implementation, progress, and performance of equity/Civil Rights-related initiatives, strategies, requirements, tools, or practices. • Plan and conduct complex analytical studies that involve identifying needs, formulating and clarifying objectives, identifying data sources, designing data collection tools, and collecting data; • Conduct research to support the Office of Equity programs and that relies on data analysis, evaluation, and overall data quality assessment. • Prepare reports and presentations for internal and external users; interpret data analysis, compile results from studies to communicated research or evaluation findings -to a wide variety of audiences, including officials, community stakeholders, managers, and other staff. An ideal candidate for this position will have experience using qualitative and quantitative data as it relates to equitable and inclusive practices and will also be skilled at communicating and educating different audiences about vague or abstract ideas and concepts through creatively designed visuals. They will have the experience and ability to independently determine methodologies, assumptions, and data parameters to develop and adjust analytical models; determine report formatting; determine methods for resolving issues. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. To Qualify Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience, meets each of the following minimum qualifications: 1. Knowledge of racial and disability equity and justice, the principles of eliminating anti-Black racism, anti-indigenous racism, discrimination, and systemic White supremacy. 2. Ability to identify, collect, analyze, and interpret complex data in statistical and narrative forms. including disparities/impacts on individuals with disabilities, women, Black, Indigenous, and people of color (BIPOC). 3. Knowledge of the principles of systems analysis; information technology systems planning and management; statistics, geospatial, network, and data compilation. 4. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare clear, concise, and comprehensive reports, proposals, recommendations, correspondence, and other documents; communicate complex analytical topics to non-technical audiences. 5. Ability to establish and maintain effective working relationships with Bureau/Office management and staff, representatives of other public agencies, the public, and others encountered in the course of work. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Posting: 1/18/21 - 2/8/21 Applications Reviewed: Week of 2/8/21 Eligible List: Week of 2/15/21 Selection Phase Begins: Tentatively the week of 2/22/21 *Timeline is approximate and subject to change Application Instructions Applicants must submit a professional résumé online, as well as answer the supplemental questions specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your answers to each supplemental question should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications. You may want to prepare your answers offline and then cut and paste into the text box provided. Your résumé should support the details described in your answers to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to your supplemental questions and résumé any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above . All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions? Terrol Johnson, Senior Recruiter Bureau of Human Resources Terrol.Johnson@portlandoregon.gov 503.823.3172Closing Date/Time: 2/8/2021 11:59 PM Pacific