CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Aug 30, 2023
Full Time
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
City of Palmdale, CA
Palmdale, California, United States
DESCRIPTION The Communications Manager creates, plans, organizes, directs, manages, and administers public communication activities within the Communication Division including press events and press releases, production of various public information publication, program development on the City’s cable television channel, social media, and development of the City’s website; The Communications Manager is a key citywide resource charged with coordinating and collaborating with internal and external stakeholders and addressing the City’s strategic and day to day communication needs. The position is charged with building a proactive system of communications, engaging community stakeholders, overseeing the implementation of communication tactics, and ensuring the City’s communications is in alignment with the City Council’s vision to deliver exceptional services while also increasing the public’s awareness of City services, successes, programs and priorities. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the City Manager’s office. The Communications Manager is an exempt employee who serves at the pleasure of the City Manager. Exercises direct supervision over professional and technical staff and coordinates across departments. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and duties may include, but are not limited to, the following: Work directly with the City Executive Team to ensure policy direction of the City Council is carried out. Exhibit exceptional management and interpersonal skills and foster effective working relationships with elected officials, staff, members of the public, and media organizations. Provide day to day leadership, coordination and professional guidance to communications division staff and contractors. Ensure that citywide communications are developed and disseminated with a whole community perspective, consistent with diversity, equity and inclusion principles, and in a timely, accurate manner, to ensure City of Palmdale initiatives and programs reach communities with a unified voice, across multiple platforms. Strategically plan, organize, and direct the City’s internal and external communication approach; develop protocols, policies, procedures and action plans for public information, social media, marketing, website and communications programs and materials including the City’s branding. Demonstrate knowledge and experience in community outreach, modern marketing and public relations techniques, technologies, and platforms, including social media and content strategy and tactics, community engagement, graphics, visual storytelling, and data visualization. Provide guidance and support to the City Council, City Manager, City Departments to achieve organizational goals and objectives as it relates to communications and community engagement. Oversee the preparation of speeches, scripts, news releases and related materials for policy makers to use when addressing the public; advise policy makers, managers, and employees on media communication issues. Prepare and administer the communications budget; set related SMART goals; evaluate operations and activities of department; implement improvements and modifications; prepare various reports on operations, and methods for public communication activities and drive projects and initiatives forward to completion. Coordinate composition of and distribution of press releases; review/approve routine press releases written by others; oversee and coordinate press events such as press conferences, grand opening and groundbreaking events. Oversee quality control, editing, production, and distribution of various publications, including the City magazine, eNewsletter, brochures, and informational materials; write and/or approve written materials; graphic design for ads, fliers and brochures. Strategically develop and oversee programming for the City’s cable television channel, including commercials, public service announcements and features related to various department services, and periodic magazine-style presentation. Coordinate response to media inquiries including crisis communication and public relations. relations. Provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Coordinate and collaborate with other City staff, facilitate the City’s public outreach efforts; plan, arrange and coordinate briefings, workshops, events, information sessions and conferences; staff emergency operations center as assigned by Emergency Services Coordinator. Review, manage and collaborate with City staff on the City’s website and social media presence, including strategy and content for Facebook, Twitter, Instagram, LinkedIn, TikTok and other channels as added. Represent the City before the news media, public and private sector officials on a variety of issues that impact the City’s public awareness program; speak at workshops, panel discussions and other events. Manage selection of contractors and oversee the work on the City’s communication projects to create/ensure a cohesive, coordinated communication approach. Manage selection of contractors and oversee the work on the City’s communication projects to create/ensure a cohesive, coordinated communication approach. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible supervisory or management experience in public communication activities, including training in marketing. Training: A Bachelor's degree in communications, journalism, public administration or a related field. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of public administration, public information and community relations. Modern methods of presenting and disseminating public information through various media, including newspapers, radio, television, website and social media. Diversity, equity, inclusion and accessibility practices and principles in communication to reach the whole population. Principles, techniques and practices of journalism, expository writing and editing; preparation, composition, layout, graphic design, production and dissemination of educational, informational and promotional materials. Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Equipment, tools, and materials used in public information activities. Pertinent local, state and federal rules, regulations and laws. Standard office procedures, and computer equipment and software applications. Public speaking, media relations, and marketing. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Ability to: Embrace innovation, be a strategic thinker and develop and communicate a shared vision for a premier public sector communications program. Craft and achieve a strategic goal for city-wide communications. Expertly manage, supervise and motivate staff to achieve goals. Manage a comprehensive public relations and public communications program. Strategize, develop, implement, and manage a comprehensive internal and external communications program including but not limited to traditional media, social media, digital media; public relations; community outreach/engagement; public relations; marketing; video storytelling and data visualization. Effectively prepare communications in disaster and emergency situations. Read, understand, apply, and effectively communicate City rules, regulations and procedures. Remain apolitical yet politically aware in the development of appropriate communication regarding the City’s positions and programs. Speak in public and before groups. Maintain confidentiality. Communicate clearly and concisely, both orally and in writing. Organize, implement, and direct public communication activities and operations. Analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures. Understand the organization and operation of the City and or outside agencies and organizations as necessary to assume assigned responsibilities. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Publish professional written promotional materials; edit and proofread with a high degree of accuracy. Interpret and explain pertinent rules and regulations related to department and City policies and procedures. Develop and recommend policies and procedures related to assigned operations. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Communicate clearly and concisely, both orally and in writing. Work primarily in a standard office setting with some travel to different sites and locations. Work extended hours including evenings and weekends. Respond to emergencies or disasters. Stand or sit for prolonged periods of time. Stoop, bend, kneel, crouch, reach, and twist. Lift, carry, push, and/or pull light to moderate amounts of weight. Use repetitive hand movement and fine coordination including using a computer keyboard. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL AND MENTAL REQUIREMENTS Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional climbing, bending and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise. WORKING CONDITIONS Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Positions may require occasional overtime, weekend work and travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: 9/27/2023 1:00 PM Pacific
Sep 21, 2023
Full Time
DESCRIPTION The Communications Manager creates, plans, organizes, directs, manages, and administers public communication activities within the Communication Division including press events and press releases, production of various public information publication, program development on the City’s cable television channel, social media, and development of the City’s website; The Communications Manager is a key citywide resource charged with coordinating and collaborating with internal and external stakeholders and addressing the City’s strategic and day to day communication needs. The position is charged with building a proactive system of communications, engaging community stakeholders, overseeing the implementation of communication tactics, and ensuring the City’s communications is in alignment with the City Council’s vision to deliver exceptional services while also increasing the public’s awareness of City services, successes, programs and priorities. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the City Manager’s office. The Communications Manager is an exempt employee who serves at the pleasure of the City Manager. Exercises direct supervision over professional and technical staff and coordinates across departments. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and duties may include, but are not limited to, the following: Work directly with the City Executive Team to ensure policy direction of the City Council is carried out. Exhibit exceptional management and interpersonal skills and foster effective working relationships with elected officials, staff, members of the public, and media organizations. Provide day to day leadership, coordination and professional guidance to communications division staff and contractors. Ensure that citywide communications are developed and disseminated with a whole community perspective, consistent with diversity, equity and inclusion principles, and in a timely, accurate manner, to ensure City of Palmdale initiatives and programs reach communities with a unified voice, across multiple platforms. Strategically plan, organize, and direct the City’s internal and external communication approach; develop protocols, policies, procedures and action plans for public information, social media, marketing, website and communications programs and materials including the City’s branding. Demonstrate knowledge and experience in community outreach, modern marketing and public relations techniques, technologies, and platforms, including social media and content strategy and tactics, community engagement, graphics, visual storytelling, and data visualization. Provide guidance and support to the City Council, City Manager, City Departments to achieve organizational goals and objectives as it relates to communications and community engagement. Oversee the preparation of speeches, scripts, news releases and related materials for policy makers to use when addressing the public; advise policy makers, managers, and employees on media communication issues. Prepare and administer the communications budget; set related SMART goals; evaluate operations and activities of department; implement improvements and modifications; prepare various reports on operations, and methods for public communication activities and drive projects and initiatives forward to completion. Coordinate composition of and distribution of press releases; review/approve routine press releases written by others; oversee and coordinate press events such as press conferences, grand opening and groundbreaking events. Oversee quality control, editing, production, and distribution of various publications, including the City magazine, eNewsletter, brochures, and informational materials; write and/or approve written materials; graphic design for ads, fliers and brochures. Strategically develop and oversee programming for the City’s cable television channel, including commercials, public service announcements and features related to various department services, and periodic magazine-style presentation. Coordinate response to media inquiries including crisis communication and public relations. relations. Provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Coordinate and collaborate with other City staff, facilitate the City’s public outreach efforts; plan, arrange and coordinate briefings, workshops, events, information sessions and conferences; staff emergency operations center as assigned by Emergency Services Coordinator. Review, manage and collaborate with City staff on the City’s website and social media presence, including strategy and content for Facebook, Twitter, Instagram, LinkedIn, TikTok and other channels as added. Represent the City before the news media, public and private sector officials on a variety of issues that impact the City’s public awareness program; speak at workshops, panel discussions and other events. Manage selection of contractors and oversee the work on the City’s communication projects to create/ensure a cohesive, coordinated communication approach. Manage selection of contractors and oversee the work on the City’s communication projects to create/ensure a cohesive, coordinated communication approach. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible supervisory or management experience in public communication activities, including training in marketing. Training: A Bachelor's degree in communications, journalism, public administration or a related field. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of public administration, public information and community relations. Modern methods of presenting and disseminating public information through various media, including newspapers, radio, television, website and social media. Diversity, equity, inclusion and accessibility practices and principles in communication to reach the whole population. Principles, techniques and practices of journalism, expository writing and editing; preparation, composition, layout, graphic design, production and dissemination of educational, informational and promotional materials. Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Equipment, tools, and materials used in public information activities. Pertinent local, state and federal rules, regulations and laws. Standard office procedures, and computer equipment and software applications. Public speaking, media relations, and marketing. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Ability to: Embrace innovation, be a strategic thinker and develop and communicate a shared vision for a premier public sector communications program. Craft and achieve a strategic goal for city-wide communications. Expertly manage, supervise and motivate staff to achieve goals. Manage a comprehensive public relations and public communications program. Strategize, develop, implement, and manage a comprehensive internal and external communications program including but not limited to traditional media, social media, digital media; public relations; community outreach/engagement; public relations; marketing; video storytelling and data visualization. Effectively prepare communications in disaster and emergency situations. Read, understand, apply, and effectively communicate City rules, regulations and procedures. Remain apolitical yet politically aware in the development of appropriate communication regarding the City’s positions and programs. Speak in public and before groups. Maintain confidentiality. Communicate clearly and concisely, both orally and in writing. Organize, implement, and direct public communication activities and operations. Analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures. Understand the organization and operation of the City and or outside agencies and organizations as necessary to assume assigned responsibilities. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Publish professional written promotional materials; edit and proofread with a high degree of accuracy. Interpret and explain pertinent rules and regulations related to department and City policies and procedures. Develop and recommend policies and procedures related to assigned operations. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Communicate clearly and concisely, both orally and in writing. Work primarily in a standard office setting with some travel to different sites and locations. Work extended hours including evenings and weekends. Respond to emergencies or disasters. Stand or sit for prolonged periods of time. Stoop, bend, kneel, crouch, reach, and twist. Lift, carry, push, and/or pull light to moderate amounts of weight. Use repetitive hand movement and fine coordination including using a computer keyboard. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL AND MENTAL REQUIREMENTS Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional climbing, bending and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise. WORKING CONDITIONS Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Positions may require occasional overtime, weekend work and travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: 9/27/2023 1:00 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full time, regular Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-person work to be conducted at The Vanport Building located at 1810 SW 5th Avenue. Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a cover letter and resume. Position Summary The Chief Community Technology Officer (Manager II) will be part of the bureau's leadership team and oversee Community Technology Programs. This is one of the three major divisions of the bureau's work, along with Climate/Sustainability and Planning. About the Community Technology Program This new division combines the programs of the former Office for Community Technology and the BPS Smart City PDX program. This includes Digital Equity, Smart City, Franchise Utility, and the Mt. Hood Cable Regulatory Commission. The Digital Equity and Smart City programs prioritize services to improve the use of data and technology to foster civic engagement, create shared prosperity, improve livability, and provide equitable access to City services. The program partners with communities to prepare for future technologies and make our city a place where data and technology are used to improve people's lives and not harm them. The work currently includes digital inclusion, privacy and data governance policy and program development, grantmaking to improve community access to technology and telecommunications, and support for community media centers. The Franchise Utility program grants access to the right-of-way by utility companies, like water, gas, electricity, and telecommunication companies, by negotiating and administering agreements. The right-of-way is one of Portland's most important assets, and it brings in $80-90 million dollars annually for the City. Staff utilize the City's authority to manage the long-term use of public rights-of-way and levy fees to ensure the city is fairly compensated for use of the right-of-way utilities. The Utility program oversees compliance by utilities to ensure companies follow the terms of the agreements. The Mt. Hood Cable Regulatory Commission (MHCRC) implements provisions in cable services franchise agreements that provide consumer protections, community benefit resources related to digital access, video production, and community broadcasting; and it provides funding to Multnomah County and the cities within it. The Community Technology programs include several distinct but related bundles of work. Each of these functions has a lead program manager and staff. This senior management position will direct the work of this combined set of programs, supervise the program managers, and facilitate communication with the BPS Director and City leadership. This is one of three lead policy managers in the bureau, alongside the Chief Planner, and the Chief Sustainability Officer. The City of Portland is currently undergoing a reorganization driven by voter-approved changes to the City Charter. This position will have a role in recommending how Community Technology programs fit into that future organization. The transition will likely take several years, during which time this position will manage institutional change as part of the bureau's leadership team. As a Chief Community Technology Officer , you will: Direct and lead the City on Community Technology programs . Plan, organize, direct, and evaluate the activities of these programs alongside program managers. Establish strategic priorities to accomplish the vision and mission of the City of Portland. Set clear performance standards and evaluate the success of program managers and nurture a talented, effective, interdisciplinary team to service and reflect the City's diverse communities. Lead and support change while staying focused on priorities. Develop and maintain strategic relationships with a broad range of stakeholders, including community-based organizations. Collaborate with leadership in the Bureau of Technology Services (BTS) to coordinate external technology initiatives within internal BTS technology policy and strategic direction. Coordinate with Franchise Utility stakeholders to align community benefit programs with telecommunication and cable franchise agreements and licenses. Coordinate with city, state, regional and federal leaders to advocate and enact legal action for the rights and needs of the City regarding franchise utility, broadband deployment, digital inclusion, privacy, data governance, and responding to new technology. Serve as an active and engaged member of the BPS Executive Team responsible for the entire bureau. Under direction of the Bureau Director, work to ensure that the Bureau and its staff carry out the City and the Bureau's vision, mission, and objectives. Direct budget development and administration , including forecasting program resources, seeking new resources, and monitoring spending. As a candidate, you are: Tech savvy - You understand emerging issues related to government use of technology, telecommunications tools, data, and media. Adept in change management - You are talented at leading a diverse group of talented staff through a changing environment. Politically savvy - Able to navigate the political decision-making process in local government. Community oriented - Grounded in working with community-based organizations to advance social and racial justice. Energetic Leader - Eager to provide leadership and vision. About the Bureau: The Portland Bureau of Planning and Sustainability develops creative and practical solutions enhance Portland's livability, preserve distinctive places and plan for a resilient future. We are committed to advancing equity as a means of achieving prosperous, healthy, resilient communities. In collaboration with community partners, we provide leadership in planning, climate/sustainability, and community technology. The Planning programs include comprehensive land use, neighborhood, economic, historic and environmental planning, and urban design. The Climate and Sustainability programs includes policy to address climate change and technical services to advance green building and a just transition to clean energy, waste prevention, composting and recycling, and administration of the Portland Clean Energy Community Benefits Fund. The Community Technology programs include regulation of private franchise utilities, administration of the Mt. Hood Cable Regulatory Commission, digital equity and inclusion policy and projects, and Smart Cities PDX. https://www.portland.gov/bps (http://www.portland.gov/bps) BPS values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with abroad range of individuals and diverse communities to apply. Although not required, BPS encourages candidates that can fluently speak more than one language to include that information in your resume. BPS offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment. Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet all the qualifications listed. BPS considers lived experience and transferrable skills as qualifying unless an item is labeled as required. We are most interested in finding the best candidates for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience leading, including overseeing operational and strategic planning, public administration, program evaluation, and budget preparation. Knowledge of local government structure, functions, strategies, program policies, and the social, community, intergovernmental, political, and legislative issues and challenges influencing municipal operations. Experience developing and maintaining highly effective relationships with communities of color and other underserved communities, elected officials, community leaders, the public and internal stakeholders. This includes the ability to manage a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services. Ability to communicate effectively, both verbally and in writing; present information, proposals, and recommendations clearly and persuasively in public settings. Experience developing innovative programs and leveraging public-private partnerships and other resources, building consensus on complex and complicated strategy and projects, navigating sensitive political environments. Knowledge of change management approaches and methods. The possession of the following experience is a typical way of obtaining the required knowledge, skills, and abilities: Education/Training: Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or field related to technology, media, community development, public engagement, economics, or finance. Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit, including a minimum of three (3) years in a supervisory role. The Recruitment Process STEP 1: Apply online between September 18, 2023 - October 9, 2023 Required Application Materials: Resume Cover Letter Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of October 9, 2023 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of October 16, 2023 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late October - Early November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: Mid-November Step 6: Start Date: Early December A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity Closing Date/Time: 10/9/2023 11:59 PM Pacific
Sep 19, 2023
Full Time
The Position Job Appointment: Full time, regular Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-person work to be conducted at The Vanport Building located at 1810 SW 5th Avenue. Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a cover letter and resume. Position Summary The Chief Community Technology Officer (Manager II) will be part of the bureau's leadership team and oversee Community Technology Programs. This is one of the three major divisions of the bureau's work, along with Climate/Sustainability and Planning. About the Community Technology Program This new division combines the programs of the former Office for Community Technology and the BPS Smart City PDX program. This includes Digital Equity, Smart City, Franchise Utility, and the Mt. Hood Cable Regulatory Commission. The Digital Equity and Smart City programs prioritize services to improve the use of data and technology to foster civic engagement, create shared prosperity, improve livability, and provide equitable access to City services. The program partners with communities to prepare for future technologies and make our city a place where data and technology are used to improve people's lives and not harm them. The work currently includes digital inclusion, privacy and data governance policy and program development, grantmaking to improve community access to technology and telecommunications, and support for community media centers. The Franchise Utility program grants access to the right-of-way by utility companies, like water, gas, electricity, and telecommunication companies, by negotiating and administering agreements. The right-of-way is one of Portland's most important assets, and it brings in $80-90 million dollars annually for the City. Staff utilize the City's authority to manage the long-term use of public rights-of-way and levy fees to ensure the city is fairly compensated for use of the right-of-way utilities. The Utility program oversees compliance by utilities to ensure companies follow the terms of the agreements. The Mt. Hood Cable Regulatory Commission (MHCRC) implements provisions in cable services franchise agreements that provide consumer protections, community benefit resources related to digital access, video production, and community broadcasting; and it provides funding to Multnomah County and the cities within it. The Community Technology programs include several distinct but related bundles of work. Each of these functions has a lead program manager and staff. This senior management position will direct the work of this combined set of programs, supervise the program managers, and facilitate communication with the BPS Director and City leadership. This is one of three lead policy managers in the bureau, alongside the Chief Planner, and the Chief Sustainability Officer. The City of Portland is currently undergoing a reorganization driven by voter-approved changes to the City Charter. This position will have a role in recommending how Community Technology programs fit into that future organization. The transition will likely take several years, during which time this position will manage institutional change as part of the bureau's leadership team. As a Chief Community Technology Officer , you will: Direct and lead the City on Community Technology programs . Plan, organize, direct, and evaluate the activities of these programs alongside program managers. Establish strategic priorities to accomplish the vision and mission of the City of Portland. Set clear performance standards and evaluate the success of program managers and nurture a talented, effective, interdisciplinary team to service and reflect the City's diverse communities. Lead and support change while staying focused on priorities. Develop and maintain strategic relationships with a broad range of stakeholders, including community-based organizations. Collaborate with leadership in the Bureau of Technology Services (BTS) to coordinate external technology initiatives within internal BTS technology policy and strategic direction. Coordinate with Franchise Utility stakeholders to align community benefit programs with telecommunication and cable franchise agreements and licenses. Coordinate with city, state, regional and federal leaders to advocate and enact legal action for the rights and needs of the City regarding franchise utility, broadband deployment, digital inclusion, privacy, data governance, and responding to new technology. Serve as an active and engaged member of the BPS Executive Team responsible for the entire bureau. Under direction of the Bureau Director, work to ensure that the Bureau and its staff carry out the City and the Bureau's vision, mission, and objectives. Direct budget development and administration , including forecasting program resources, seeking new resources, and monitoring spending. As a candidate, you are: Tech savvy - You understand emerging issues related to government use of technology, telecommunications tools, data, and media. Adept in change management - You are talented at leading a diverse group of talented staff through a changing environment. Politically savvy - Able to navigate the political decision-making process in local government. Community oriented - Grounded in working with community-based organizations to advance social and racial justice. Energetic Leader - Eager to provide leadership and vision. About the Bureau: The Portland Bureau of Planning and Sustainability develops creative and practical solutions enhance Portland's livability, preserve distinctive places and plan for a resilient future. We are committed to advancing equity as a means of achieving prosperous, healthy, resilient communities. In collaboration with community partners, we provide leadership in planning, climate/sustainability, and community technology. The Planning programs include comprehensive land use, neighborhood, economic, historic and environmental planning, and urban design. The Climate and Sustainability programs includes policy to address climate change and technical services to advance green building and a just transition to clean energy, waste prevention, composting and recycling, and administration of the Portland Clean Energy Community Benefits Fund. The Community Technology programs include regulation of private franchise utilities, administration of the Mt. Hood Cable Regulatory Commission, digital equity and inclusion policy and projects, and Smart Cities PDX. https://www.portland.gov/bps (http://www.portland.gov/bps) BPS values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with abroad range of individuals and diverse communities to apply. Although not required, BPS encourages candidates that can fluently speak more than one language to include that information in your resume. BPS offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment. Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet all the qualifications listed. BPS considers lived experience and transferrable skills as qualifying unless an item is labeled as required. We are most interested in finding the best candidates for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience leading, including overseeing operational and strategic planning, public administration, program evaluation, and budget preparation. Knowledge of local government structure, functions, strategies, program policies, and the social, community, intergovernmental, political, and legislative issues and challenges influencing municipal operations. Experience developing and maintaining highly effective relationships with communities of color and other underserved communities, elected officials, community leaders, the public and internal stakeholders. This includes the ability to manage a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services. Ability to communicate effectively, both verbally and in writing; present information, proposals, and recommendations clearly and persuasively in public settings. Experience developing innovative programs and leveraging public-private partnerships and other resources, building consensus on complex and complicated strategy and projects, navigating sensitive political environments. Knowledge of change management approaches and methods. The possession of the following experience is a typical way of obtaining the required knowledge, skills, and abilities: Education/Training: Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, or field related to technology, media, community development, public engagement, economics, or finance. Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organizational unit, including a minimum of three (3) years in a supervisory role. The Recruitment Process STEP 1: Apply online between September 18, 2023 - October 9, 2023 Required Application Materials: Resume Cover Letter Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of October 9, 2023 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of October 16, 2023 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late October - Early November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: Mid-November Step 6: Start Date: Early December A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity Closing Date/Time: 10/9/2023 11:59 PM Pacific
City of Seattle, WA
Seattle, Washington, United States
Position Description The Seattle Human Services Department (HSD) lives out its mission, as one of the largest contributors to Seattle's safety net. HSD is responsible for investing hundreds of millions of dollars in more than 200 community-based human service providers that support the City's most vulnerable populations each year. The Department maintains close partnerships with community partners, the public, and non-profit service providers to understand and address current and emerging human service needs, and to invest in the creation of a comprehensive and integrated regional human service system. The Human Services Department is seeking a Director of Legislative and External Affairs (LEA) to join the department's executive leadership team. The Director of LEA owns responsibility for managing direction, planning, analysis, implementation, and oversight of HSD’s overall integrated public affairs program, and related strategies and activities. Why work at the City? The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. Using a lens of racial equity, this role builds interest and understanding of HSD’s mission, priorities, services, and impact through consistent and compelling communications. A well-qualified candidate will also have experience forging shared vision through collaboration and delivering actionable insights and analysis that shape decisions that have significant impact on an organizations service, operation, reputation, or bottom line. HSD’s Legislative and External Affairs program includes: Strategic communications to align external affairs work with HSD’s mission, goals, workplan, RSJI commitments, and other business needs such as emergency or crisis response. Marketing and public relations to promote and share HSD’s work and impact, manage proactive and reactive news media engagement, and uphold HSD’s brand presence and reputation, using a diverse mix of channels and tools, including social, digital, print, and web. Mayor, council, and government relations , including interjurisdictional relations, state legislative advocacy, and elected official constituent relations. Community outreach that engages and invites the public, service partners, community organizations, employees, and other stakeholders to help shape decisions, actions, or services. Strategic advising that enables informed action via transfer of technical expertise, briefings, evaluation and analysis, policy input, program or project planning, and leadership support. This position reports to the Department Director, provides functional daily direction and supervision to a team of four including an Administrative Specialist III, Public Relationships Specialist, Communications Manager, and Council Liaison. The Director of LEA works in a large, dynamic, cross-function and matrixed business environment. Competitive candidates will have experience demonstrating the ability to deliver strategic counsel and support services to executives and elected officials to advance HSD’s business needs. The Director of LEA must be adaptable and agile and be able to collaborate effectively with the departmental executive and senior leadership teams, the Mayor's Office, City Council and Council Central staff, City employees, the City's Budget Office, and other stakeholders. Job Responsibilities Candidates should have a good understanding of the political and policy climate within the City and are able to advocate for HSD’s intergovernmental and legislative interests in a variety of political conversations and legislative environments. Successful candidates will also be passionate about building better communities through public service, value a diverse workforce with authentic perspective, and have firm work ethic and integrity. The most competitive candidates for this role will be able to: Effectively direct, manage, and delegate duties to implement a largescale strategic communications and external affairs program and related projects. Develop and implement plans at the organizational level and specific to business areas. Lead staff through various planning and implementation activities. Provides strategic direction regarding marketing campaigns. Define scope, strategic approach, methods and tactics, metrics, and reporting activities. Ensure situationally appropriate plans, goals alignment, and resource allocation. Align work with HSD’s racial equity and social justice values and commitments. Address racial, structural, and institutional bias and to reduce disparities. Analyze and define audience segments, personas, and identify needs or priorities.Define and drive strategic messaging. Determine public affairs strategy pertaining to controversial and sensitive matters, and emergency response or crisis communications. Establish mechanism for timely sourcing and sharing of success stories to targeted audiences. Gather relevant factual information to create timely communications. Create compelling written content and creative collateral materials. Ensure content and materials are accessible, clear, and concise. Explain complex and technical information like program and procedural content and policies simply, effectively, and accurately. I.e., reports, program announcements, fact sheets, briefing documents, public presentations, marketing content, translated information, and for executive communications. Writes or oversees executive level speaking points for a range of events from public speaking to council briefings.Guides social media, digital communications, and oversees department website. Produces content for HSD digital channel engagement such as newsletters, blog posts, website, and social media platforms. Lead comprehensive assessment and update of HSD community engagement framework. Promote and encourage stakeholder and community involvement, including participation in forums, funding opportunities, advisory groups, and to provide public input/feedback that are used to inform HSD actions and decisions. Define HSD’s legislative affairs strategy and actions. Lead Media Relations Serve as HSD’s lead public information officer and relationships with reporters.Manage HSD’s proactive and reactive media engagement and inquiries.Write and distribute news releases, background materials, and speaking points.Monitor news coverage to identify good news and address critical issues. Provide strategic counsel and serve as an agency representative. Serve as strategic counsel to senior leaders, and/or elected officials. Conduct research and analysis and use subject matter expertise and solid business case to shape decisions, actions, services, or direction that having significant impact the organization. Develop technical knowledge human services issues. Respond to stakeholder and community inquiries in an organized and timely fashion.Engage with the public or business partners on sensitive or controversial topics.Demonstrate agile and accountable organizational leadership that reflects sound judgement. Foster a culture of change, growth, and continuous improvement. Nurture respectful interpersonal relationships. Mentor reporting staff’s ability to take initiative and demonstrate self-direction. Support planning that defines scope, priorities, objectives, and roles, to direct action and effective utilization of time and resources. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Minimum Qualifications: Education: Bachelor’s degree in Communications, Public Relations, Journalism, Public Administration, or other related field (or a combination of education and/or training and/or experience which provides an equivalent background required performing the work described). Experience : A minimum of seven years of experience working in a strategic communications or external affairs role in a large mission-driven organization, government agency, or environment of similar size and complexity. Including, two years leading and supervising direct report staff. Desired Qualifications: Eight or more years of experience managing similar work in a large public sector agency. Three years leading and supervising direct report staff. Two years advising and supporting senior leaders or elected officials. Experience serving as a media relations officer and working with members of the press on behalf of a sizable organization that serves racially, culturally, and socially diverse community needs, and/or people with low income or other vulnerable populations. Advance higher education, Certification, training, or technical understanding of any of the following: Public records, policy analysis, legislative affairs, leadership principles, organizational development, project management, continuous improvement or change management. Strategic communications, advocacy communications, marketing, public relations, business communications, copyediting, public participation, digital and/or social media. Successful candidates will also have a broad range of experience in the following areas: A good understanding and successful application of communication and public relation methodologies and strategies, including the use of social media platforms, marketing techniques and promoting controversial matters to a highly sensitive and unpredictable audience Excellent strategic writing ability and presentation skills The ability to analyze issues and problem solve and be results-driven Comfortable working in a politically sensitive environment with multiple priorities and tight deadlines. A passion for contributing meaningfully through public service Value the opulence of a diverse workforce with authentic perspective Firm work ethic and integrity to "do the right thing" on behalf of the City of Seattle Additional Information Hiring Process: *** The next review of candidates will be conducted on Tuesday, August 29th, 2023 at 4pm PST*** ***Subsequent reviews may occur if no candidate from the first pull is identified*** Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Your application will not be reviewed if these items are missing or incomplete. Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract. The full salary range for this position is $52.36 - $78.53 per hour. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov
Aug 31, 2023
Full Time
Position Description The Seattle Human Services Department (HSD) lives out its mission, as one of the largest contributors to Seattle's safety net. HSD is responsible for investing hundreds of millions of dollars in more than 200 community-based human service providers that support the City's most vulnerable populations each year. The Department maintains close partnerships with community partners, the public, and non-profit service providers to understand and address current and emerging human service needs, and to invest in the creation of a comprehensive and integrated regional human service system. The Human Services Department is seeking a Director of Legislative and External Affairs (LEA) to join the department's executive leadership team. The Director of LEA owns responsibility for managing direction, planning, analysis, implementation, and oversight of HSD’s overall integrated public affairs program, and related strategies and activities. Why work at the City? The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. Using a lens of racial equity, this role builds interest and understanding of HSD’s mission, priorities, services, and impact through consistent and compelling communications. A well-qualified candidate will also have experience forging shared vision through collaboration and delivering actionable insights and analysis that shape decisions that have significant impact on an organizations service, operation, reputation, or bottom line. HSD’s Legislative and External Affairs program includes: Strategic communications to align external affairs work with HSD’s mission, goals, workplan, RSJI commitments, and other business needs such as emergency or crisis response. Marketing and public relations to promote and share HSD’s work and impact, manage proactive and reactive news media engagement, and uphold HSD’s brand presence and reputation, using a diverse mix of channels and tools, including social, digital, print, and web. Mayor, council, and government relations , including interjurisdictional relations, state legislative advocacy, and elected official constituent relations. Community outreach that engages and invites the public, service partners, community organizations, employees, and other stakeholders to help shape decisions, actions, or services. Strategic advising that enables informed action via transfer of technical expertise, briefings, evaluation and analysis, policy input, program or project planning, and leadership support. This position reports to the Department Director, provides functional daily direction and supervision to a team of four including an Administrative Specialist III, Public Relationships Specialist, Communications Manager, and Council Liaison. The Director of LEA works in a large, dynamic, cross-function and matrixed business environment. Competitive candidates will have experience demonstrating the ability to deliver strategic counsel and support services to executives and elected officials to advance HSD’s business needs. The Director of LEA must be adaptable and agile and be able to collaborate effectively with the departmental executive and senior leadership teams, the Mayor's Office, City Council and Council Central staff, City employees, the City's Budget Office, and other stakeholders. Job Responsibilities Candidates should have a good understanding of the political and policy climate within the City and are able to advocate for HSD’s intergovernmental and legislative interests in a variety of political conversations and legislative environments. Successful candidates will also be passionate about building better communities through public service, value a diverse workforce with authentic perspective, and have firm work ethic and integrity. The most competitive candidates for this role will be able to: Effectively direct, manage, and delegate duties to implement a largescale strategic communications and external affairs program and related projects. Develop and implement plans at the organizational level and specific to business areas. Lead staff through various planning and implementation activities. Provides strategic direction regarding marketing campaigns. Define scope, strategic approach, methods and tactics, metrics, and reporting activities. Ensure situationally appropriate plans, goals alignment, and resource allocation. Align work with HSD’s racial equity and social justice values and commitments. Address racial, structural, and institutional bias and to reduce disparities. Analyze and define audience segments, personas, and identify needs or priorities.Define and drive strategic messaging. Determine public affairs strategy pertaining to controversial and sensitive matters, and emergency response or crisis communications. Establish mechanism for timely sourcing and sharing of success stories to targeted audiences. Gather relevant factual information to create timely communications. Create compelling written content and creative collateral materials. Ensure content and materials are accessible, clear, and concise. Explain complex and technical information like program and procedural content and policies simply, effectively, and accurately. I.e., reports, program announcements, fact sheets, briefing documents, public presentations, marketing content, translated information, and for executive communications. Writes or oversees executive level speaking points for a range of events from public speaking to council briefings.Guides social media, digital communications, and oversees department website. Produces content for HSD digital channel engagement such as newsletters, blog posts, website, and social media platforms. Lead comprehensive assessment and update of HSD community engagement framework. Promote and encourage stakeholder and community involvement, including participation in forums, funding opportunities, advisory groups, and to provide public input/feedback that are used to inform HSD actions and decisions. Define HSD’s legislative affairs strategy and actions. Lead Media Relations Serve as HSD’s lead public information officer and relationships with reporters.Manage HSD’s proactive and reactive media engagement and inquiries.Write and distribute news releases, background materials, and speaking points.Monitor news coverage to identify good news and address critical issues. Provide strategic counsel and serve as an agency representative. Serve as strategic counsel to senior leaders, and/or elected officials. Conduct research and analysis and use subject matter expertise and solid business case to shape decisions, actions, services, or direction that having significant impact the organization. Develop technical knowledge human services issues. Respond to stakeholder and community inquiries in an organized and timely fashion.Engage with the public or business partners on sensitive or controversial topics.Demonstrate agile and accountable organizational leadership that reflects sound judgement. Foster a culture of change, growth, and continuous improvement. Nurture respectful interpersonal relationships. Mentor reporting staff’s ability to take initiative and demonstrate self-direction. Support planning that defines scope, priorities, objectives, and roles, to direct action and effective utilization of time and resources. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Minimum Qualifications: Education: Bachelor’s degree in Communications, Public Relations, Journalism, Public Administration, or other related field (or a combination of education and/or training and/or experience which provides an equivalent background required performing the work described). Experience : A minimum of seven years of experience working in a strategic communications or external affairs role in a large mission-driven organization, government agency, or environment of similar size and complexity. Including, two years leading and supervising direct report staff. Desired Qualifications: Eight or more years of experience managing similar work in a large public sector agency. Three years leading and supervising direct report staff. Two years advising and supporting senior leaders or elected officials. Experience serving as a media relations officer and working with members of the press on behalf of a sizable organization that serves racially, culturally, and socially diverse community needs, and/or people with low income or other vulnerable populations. Advance higher education, Certification, training, or technical understanding of any of the following: Public records, policy analysis, legislative affairs, leadership principles, organizational development, project management, continuous improvement or change management. Strategic communications, advocacy communications, marketing, public relations, business communications, copyediting, public participation, digital and/or social media. Successful candidates will also have a broad range of experience in the following areas: A good understanding and successful application of communication and public relation methodologies and strategies, including the use of social media platforms, marketing techniques and promoting controversial matters to a highly sensitive and unpredictable audience Excellent strategic writing ability and presentation skills The ability to analyze issues and problem solve and be results-driven Comfortable working in a politically sensitive environment with multiple priorities and tight deadlines. A passion for contributing meaningfully through public service Value the opulence of a diverse workforce with authentic perspective Firm work ethic and integrity to "do the right thing" on behalf of the City of Seattle Additional Information Hiring Process: *** The next review of candidates will be conducted on Tuesday, August 29th, 2023 at 4pm PST*** ***Subsequent reviews may occur if no candidate from the first pull is identified*** Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Your application will not be reviewed if these items are missing or incomplete. Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract. The full salary range for this position is $52.36 - $78.53 per hour. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 21, 2023
Full Time
Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The City Manager’s Office works with the City Council and City departments to ensure adequate implementation of City policies and to serve the residents and visitors of the City of Santa Clara in the most efficient and cost-effective way. The Position: The Multimedia Services Coordinator is a classification with an emphasis on performing a wide variety of audio and visual tasks as part of the City Manager’s Office Communications Team. Assignments are generally related to video production, including operation of broadcast quality video production equipment used to produce media programs for public relations, communications, and training purposes. In addition, this position will support providing live coverage and playback of Council and/or Planning Commission meetings, Council/Planning Commission agenda, and special meetings/events as directed. Incumbents must possess skill in directing, operating and maintaining all common types of broadcast quality video production equipment, and are required to bend, stoop, and lift equipment and props supporting video production efforts. This position is an as-needed (temporary), non-benefitted assignment limited to approximately 999 hours per fiscal year. This assignment is flexible, and can work up to 20 hours per week, including nights and occasionally on weekends. Note: The incumbents for this particular position must be available for evening shifts of up to 8 hours 1-2 nights per week as there are multiple public council and commission meetings in the evenings, Monday to Friday, that can be assigned. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Typical Duties Duties may include, but are not limited, to the following: Under general supervision: Provides audio-visual support for the taping, recording, editing, and post-production services associated with the taping and/or recording of the live broadcasts of regularly scheduled meetings of the City Council, Commissions and other public meetings, which includes transfer of recordings to formats that allow for replay or rebroadcast over the internet, cable television, and other electronic or digital replay media. Operates video cameras and other video and audio equipment for live and playback broadcasts of Council meetings, Committee meetings, and other special meetings. Assists with providing live coverage of Council meetings, Committee meetings and other special meetings, including loading and operating PowerPoint Presentations, videos and other audio visual presentations; adjusting microphone levels; and coordinating proper broadcasting with technicians operating from the Control Room. Performs preventative maintenance and operation of the City’s Video Unit resources, including the Video Unit Control Room, the Council Chambers video production equipment, and the Council Chambers A/V Center. Coordinates and manages proper display of all programming on the Santa Clara City Television, the City’s government channel; maintains a broadcast schedule, creates a playlist, and automates broadcast content whenever needed. Assists with scripting, recording and editing programming for use on the City’s website, social medial channels and Santa Clara City Television. Assists with creation of video/digital media content using software including, but not limited to, Adobe Creative Suite (Premiere Pro and After Effects). Provides initial technical support for issues with audio-visual equipment, including, but not limited to, video cameras, projectors, switches, control panels and displays/monitors, and escalates issues and monitors progress until resolution. Ensures that the equipment in the City’s Council Chambers and Control Room is operating properly before and during the entire meeting including regular testing (this frequently requires evening hours, Monday-Friday). Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED One (1) year of general clerical experience that includes public contact Two (2) years of video shooting, editing, and broadcast production experience, or equivalent combination of education, training and experience in professional television production Possible Substitutions Completion of thirty (30) semester units of coursework, or equivalent, from an accredited college or university may be substituted for the required year of clerical experience. Certificate from a recognized media production program; or possession of a bachelor’s degree from an accredited college or university in broadcasting or related field may be substituted from the required experience. Desirable Qualifications Working knowledge of Adobe Creative Suite including Premiere Pro and After Effects. LICENSE & OTHER REQUIREMENTS Possession of a valid California Class C driver’s license is required. OTHER REQUIREMENTS Must be able to perform all essential functions of the job assignment Knowledge, Skills, and Abilities Knowledge of: Modern audio-visual production practices, including operating and directing broadcast quality video production equipment Basic principles of graphic design, photography, video, web, multimedia, and presentation production Basic level operations of software programs, including: Word, Excel, PowerPoint, Adobe Creative Cloud and Adobe Photoshop Correct English grammar, spelling and punctuation Ability to: Learn to operate personal computer hardware and software and audio-visual equipment Understand and follow oral and written instructions Exercise sound and effective judgement within established guidelines Organize, coordinate, and complete duties to meet scheduled deadlines Follow oral and written assignments Work in a team-based environment and achieve common goals Develop and maintain effective working relationships with those contacted in the course of work Lift and carry objects weighing up to twenty-five (25) pounds Bend, stoop, reach, carry, crawl, climb, run and lift as necessary to perform assigned duties Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Complete City Application, 2) Resume, and 3) Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous. Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Aug 29, 2023
Variable Shift
Description The Department: The City Manager’s Office works with the City Council and City departments to ensure adequate implementation of City policies and to serve the residents and visitors of the City of Santa Clara in the most efficient and cost-effective way. The Position: The Multimedia Services Coordinator is a classification with an emphasis on performing a wide variety of audio and visual tasks as part of the City Manager’s Office Communications Team. Assignments are generally related to video production, including operation of broadcast quality video production equipment used to produce media programs for public relations, communications, and training purposes. In addition, this position will support providing live coverage and playback of Council and/or Planning Commission meetings, Council/Planning Commission agenda, and special meetings/events as directed. Incumbents must possess skill in directing, operating and maintaining all common types of broadcast quality video production equipment, and are required to bend, stoop, and lift equipment and props supporting video production efforts. This position is an as-needed (temporary), non-benefitted assignment limited to approximately 999 hours per fiscal year. This assignment is flexible, and can work up to 20 hours per week, including nights and occasionally on weekends. Note: The incumbents for this particular position must be available for evening shifts of up to 8 hours 1-2 nights per week as there are multiple public council and commission meetings in the evenings, Monday to Friday, that can be assigned. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Typical Duties Duties may include, but are not limited, to the following: Under general supervision: Provides audio-visual support for the taping, recording, editing, and post-production services associated with the taping and/or recording of the live broadcasts of regularly scheduled meetings of the City Council, Commissions and other public meetings, which includes transfer of recordings to formats that allow for replay or rebroadcast over the internet, cable television, and other electronic or digital replay media. Operates video cameras and other video and audio equipment for live and playback broadcasts of Council meetings, Committee meetings, and other special meetings. Assists with providing live coverage of Council meetings, Committee meetings and other special meetings, including loading and operating PowerPoint Presentations, videos and other audio visual presentations; adjusting microphone levels; and coordinating proper broadcasting with technicians operating from the Control Room. Performs preventative maintenance and operation of the City’s Video Unit resources, including the Video Unit Control Room, the Council Chambers video production equipment, and the Council Chambers A/V Center. Coordinates and manages proper display of all programming on the Santa Clara City Television, the City’s government channel; maintains a broadcast schedule, creates a playlist, and automates broadcast content whenever needed. Assists with scripting, recording and editing programming for use on the City’s website, social medial channels and Santa Clara City Television. Assists with creation of video/digital media content using software including, but not limited to, Adobe Creative Suite (Premiere Pro and After Effects). Provides initial technical support for issues with audio-visual equipment, including, but not limited to, video cameras, projectors, switches, control panels and displays/monitors, and escalates issues and monitors progress until resolution. Ensures that the equipment in the City’s Council Chambers and Control Room is operating properly before and during the entire meeting including regular testing (this frequently requires evening hours, Monday-Friday). Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED One (1) year of general clerical experience that includes public contact Two (2) years of video shooting, editing, and broadcast production experience, or equivalent combination of education, training and experience in professional television production Possible Substitutions Completion of thirty (30) semester units of coursework, or equivalent, from an accredited college or university may be substituted for the required year of clerical experience. Certificate from a recognized media production program; or possession of a bachelor’s degree from an accredited college or university in broadcasting or related field may be substituted from the required experience. Desirable Qualifications Working knowledge of Adobe Creative Suite including Premiere Pro and After Effects. LICENSE & OTHER REQUIREMENTS Possession of a valid California Class C driver’s license is required. OTHER REQUIREMENTS Must be able to perform all essential functions of the job assignment Knowledge, Skills, and Abilities Knowledge of: Modern audio-visual production practices, including operating and directing broadcast quality video production equipment Basic principles of graphic design, photography, video, web, multimedia, and presentation production Basic level operations of software programs, including: Word, Excel, PowerPoint, Adobe Creative Cloud and Adobe Photoshop Correct English grammar, spelling and punctuation Ability to: Learn to operate personal computer hardware and software and audio-visual equipment Understand and follow oral and written instructions Exercise sound and effective judgement within established guidelines Organize, coordinate, and complete duties to meet scheduled deadlines Follow oral and written assignments Work in a team-based environment and achieve common goals Develop and maintain effective working relationships with those contacted in the course of work Lift and carry objects weighing up to twenty-five (25) pounds Bend, stoop, reach, carry, crawl, climb, run and lift as necessary to perform assigned duties Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Complete City Application, 2) Resume, and 3) Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous. Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Description: Job Title E-Business Manager, Contracts & Procurement Classification Administrator I AutoReqId 53176 Department Contracts and Procurement Sub-Division Business and Administrative Services Salary Range Classification Range $3,750 - $11,146 per month (Hiring range depending on qualifications, not anticipated to exceed $6,800 - $8,100 per month) Appointment Type At-will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Contracts and Procurement department provides the campus community with cost efficient and effective handling of acquisitions and contracting needs in accordance with State laws and CSU policies. We are seeking an exceptional individual to join our team as the E-Business Manager, Contracts & Procurement (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Director of Contracts and Procurement, the e-Business Manager is responsible for the eBusiness operations. Oversees and optimizes all aspects of our online business operations, and ensures a seamless and engaging experience for our customers while driving operational efficiency. In this role, collaborates with cross-functional teams to develop and execute strategies that enhance online presence, customer engagement, and overall digital performance. Manages daily e-Business operations in accordance with State, CSU, and University guidelines and ensure departmental goals are met. Represents the Contracts & Procurement Team in campus events and provides excellent customer service to support the needs of the campus community. As a member of the Contracts & Procurement Team, supports efforts in promoting an inclusive environment of teamwork and contributes towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. Other duties as assigned. Essential Qualifications A minimum of two years of prior supervisory experience and a minimum of three years of exposure and familiarity in applying procurement or eBusiness principles and methodologies. Proficiency in data analytics and reporting tools to extract insights and make data-driven decisions. Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Must possess strong leadership and communication skills, with the ability to collaborate effectively across teams and levels of the organization. Comprehensive experience in managing major, multi-million dollar e-procurement operations in accordance with State statutes and CSU policies. Strong understanding of e-commerce platforms, content management systems (CMS), and digital marketing tools. Comprehensive experience developing and conducting training modules and classes for a broad audience. Demonstrated ability to analyze data for recommended process improvement and policy changes independently. Ability to lead a team and promote Diversity, Equity, and Inclusion in department operations, programs, and services. Solution-oriented with the ability to build consensus across stakeholder groups. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor’s degree from an accredited four-year college or University in business administration, finance, or related field. Minimum two years of CSU experience in Procurement or Contracts.Five years prior supervisory experience. Familiarity with SEO, SEM, social media marketing, and email marketing strategies.Knowledge of web design principles and user experience best practices. Experience in higher education, the retail or consumer goods industry is a plus. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Closing Date/Time: October 5, 2023
Sep 14, 2023
Full Time
Description: Job Title E-Business Manager, Contracts & Procurement Classification Administrator I AutoReqId 53176 Department Contracts and Procurement Sub-Division Business and Administrative Services Salary Range Classification Range $3,750 - $11,146 per month (Hiring range depending on qualifications, not anticipated to exceed $6,800 - $8,100 per month) Appointment Type At-will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Contracts and Procurement department provides the campus community with cost efficient and effective handling of acquisitions and contracting needs in accordance with State laws and CSU policies. We are seeking an exceptional individual to join our team as the E-Business Manager, Contracts & Procurement (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Director of Contracts and Procurement, the e-Business Manager is responsible for the eBusiness operations. Oversees and optimizes all aspects of our online business operations, and ensures a seamless and engaging experience for our customers while driving operational efficiency. In this role, collaborates with cross-functional teams to develop and execute strategies that enhance online presence, customer engagement, and overall digital performance. Manages daily e-Business operations in accordance with State, CSU, and University guidelines and ensure departmental goals are met. Represents the Contracts & Procurement Team in campus events and provides excellent customer service to support the needs of the campus community. As a member of the Contracts & Procurement Team, supports efforts in promoting an inclusive environment of teamwork and contributes towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. Other duties as assigned. Essential Qualifications A minimum of two years of prior supervisory experience and a minimum of three years of exposure and familiarity in applying procurement or eBusiness principles and methodologies. Proficiency in data analytics and reporting tools to extract insights and make data-driven decisions. Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Must possess strong leadership and communication skills, with the ability to collaborate effectively across teams and levels of the organization. Comprehensive experience in managing major, multi-million dollar e-procurement operations in accordance with State statutes and CSU policies. Strong understanding of e-commerce platforms, content management systems (CMS), and digital marketing tools. Comprehensive experience developing and conducting training modules and classes for a broad audience. Demonstrated ability to analyze data for recommended process improvement and policy changes independently. Ability to lead a team and promote Diversity, Equity, and Inclusion in department operations, programs, and services. Solution-oriented with the ability to build consensus across stakeholder groups. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor’s degree from an accredited four-year college or University in business administration, finance, or related field. Minimum two years of CSU experience in Procurement or Contracts.Five years prior supervisory experience. Familiarity with SEO, SEM, social media marketing, and email marketing strategies.Knowledge of web design principles and user experience best practices. Experience in higher education, the retail or consumer goods industry is a plus. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Closing Date/Time: October 5, 2023
The Digital Literacy Outreach Librarian provides information and resources regarding digital literacy in person or over the phone in English and Spanish. Collaborates with agencies and partners to provide digital literacy resources to patrons in English and Spanish and helps stablish partnerships with Title I schools and community organization to offer group instruction at locations throughout Jefferson County. Helps to establish partnerships with local agencies to provide patrons outside of digital literacy classes to access computers and one on one navigation as necessary. • Connects citizens with available library resources • Refers patrons to resources for affordable internet and devices. • Provides one on one digital literacy instruction as needed. • Promotes digital literacy through outreach and community engagement. • Manages Coordinates and recommends new and existing partnerships for digital literacy programs. • Collaborates with local agencies to connect patrons with digital literacy resources. Apply By: 09/25/23 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for personal medical coverage beginning the first of the month after the hire date and has an assignment lasting no more than one year. Description: This is a limited term opportunity . This grant-funded position will end in December 2024. Hiring Range: $48,855.04 to $62,290.18 CUSTOMER SERVICE: Performs moderately to highly complex research activities. Advises patrons on appropriate materials. Handles difficult questions referred by other Library employees. Refers patrons to community resources and/or other appropriate resources for further information as necessary. Uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. Presents programs classes and workshops in the Library and at off-site locations. Conducts Library tours and community outreach. Promotes programs to target audiences. Initiates, develops and presents programs and activities, including seasonal programs. Develops and provides library instruction and patron education to the public, individually and in groups. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Routinely provides direct customer service. Creates access to Library resources both physical and digital. Creates content for website through social media, content management systems and other means in this medium. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Collects and tabulates data. May prepare records and reports. Assists in promoting Library programs and serves as an expert. Participates in the design and creation of displays, bulletin boards, signs, poster and informational/directional aids and special exhibits. Identifies program needs. Maintains data pertaining to attendance and program participation. DAILY OPERATIONS: Assists in creating a positive and inviting atmosphere. Develops collections and ensures access to all materials both physical and digital. Assumes responsibility for the general appearance and safety of the division and Library service as a whole. Resolves problems as non-routine situations arise. Assumes responsibility for the operations of the Library, in the absence of the manager. Takes appropriate actions for disturbances and other emergencies. Requests facility or equipment maintenance services. Services as Person In Charge on a routine basis for their local location. OVERSIGHT: May assist in hiring, assigning, training, mentoring, directing, supervising and evaluating the activities of other staff. Assists in supervising the collection maintenance of ancillary staff. Ensures adherence to established policies, procedure and standards. Assists and advises subordinates as necessary. Provides guidance and support in daily operations to ancillary staff and volunteers. May coordinate the work and schedules of ancillary of staff and volunteers. Other duties and responsibilities as assigned. Required - Fluent reading, writing, and speaking English & Spanish. Preferred - Master's In Library Science or Library Information Systems Preferred - One year of public library experience. Education: Master's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
Sep 12, 2023
Full Time
The Digital Literacy Outreach Librarian provides information and resources regarding digital literacy in person or over the phone in English and Spanish. Collaborates with agencies and partners to provide digital literacy resources to patrons in English and Spanish and helps stablish partnerships with Title I schools and community organization to offer group instruction at locations throughout Jefferson County. Helps to establish partnerships with local agencies to provide patrons outside of digital literacy classes to access computers and one on one navigation as necessary. • Connects citizens with available library resources • Refers patrons to resources for affordable internet and devices. • Provides one on one digital literacy instruction as needed. • Promotes digital literacy through outreach and community engagement. • Manages Coordinates and recommends new and existing partnerships for digital literacy programs. • Collaborates with local agencies to connect patrons with digital literacy resources. Apply By: 09/25/23 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for personal medical coverage beginning the first of the month after the hire date and has an assignment lasting no more than one year. Description: This is a limited term opportunity . This grant-funded position will end in December 2024. Hiring Range: $48,855.04 to $62,290.18 CUSTOMER SERVICE: Performs moderately to highly complex research activities. Advises patrons on appropriate materials. Handles difficult questions referred by other Library employees. Refers patrons to community resources and/or other appropriate resources for further information as necessary. Uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. Presents programs classes and workshops in the Library and at off-site locations. Conducts Library tours and community outreach. Promotes programs to target audiences. Initiates, develops and presents programs and activities, including seasonal programs. Develops and provides library instruction and patron education to the public, individually and in groups. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Routinely provides direct customer service. Creates access to Library resources both physical and digital. Creates content for website through social media, content management systems and other means in this medium. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Collects and tabulates data. May prepare records and reports. Assists in promoting Library programs and serves as an expert. Participates in the design and creation of displays, bulletin boards, signs, poster and informational/directional aids and special exhibits. Identifies program needs. Maintains data pertaining to attendance and program participation. DAILY OPERATIONS: Assists in creating a positive and inviting atmosphere. Develops collections and ensures access to all materials both physical and digital. Assumes responsibility for the general appearance and safety of the division and Library service as a whole. Resolves problems as non-routine situations arise. Assumes responsibility for the operations of the Library, in the absence of the manager. Takes appropriate actions for disturbances and other emergencies. Requests facility or equipment maintenance services. Services as Person In Charge on a routine basis for their local location. OVERSIGHT: May assist in hiring, assigning, training, mentoring, directing, supervising and evaluating the activities of other staff. Assists in supervising the collection maintenance of ancillary staff. Ensures adherence to established policies, procedure and standards. Assists and advises subordinates as necessary. Provides guidance and support in daily operations to ancillary staff and volunteers. May coordinate the work and schedules of ancillary of staff and volunteers. Other duties and responsibilities as assigned. Required - Fluent reading, writing, and speaking English & Spanish. Preferred - Master's In Library Science or Library Information Systems Preferred - One year of public library experience. Education: Master's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Job No: 525128; 2/28/2023 DIRECTOR, MARKETING AND COMMUNICATIONS California State University, Los Angeles, invites applications for the above Administrator II position. The University: California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position: Under the direction of the Dean of the College of Professional and Global Education (PaGE), the Director of Marketing and Communications will be responsible for leading all Marketing and Communications activities for the college and university-related international programs. The incumbent will be responsible for the development and execution of marketing and communication plans, market research and analytics, branding, web development and management, social media, digital media, publications (digital and print), advertising, customer relationship management (CRM) platform activities, and public relations. The incumbent will be a strategic, innovative, and collaborative leader who can develop and execute marketing campaigns that result in greater brand awareness and increased growth in prospective student inquiries and enrollments into academic and training programs offered by the college and the university. The incumbent will effectively manage the department’s marketing budget and resources to achieve departmental goals and growth targets. The Director will supervise department staff and student assistants, as well as collaborate closely with College of PaGE directors, staff, university departments, and external partners. The Director is a member of the College’s senior leadership team and will contribute to the attainment of the mission and goals of the College, the Academic Affairs Division, and the University. Required Qualifications & Experience: Bachelor’s degree in business, marketing, communications, or related field. Three years of proven experience in a marketing manager or similar role. Demonstrated knowledge of the fundamentals of marketing, marketing research, public affairs, and media relations. Comprehensive understanding of marketing, sales, business development and strategic planning. Excellent analytical, leadership and communication skills. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Work experience with higher education. Work experience with and an understanding of international audiences, cultures, and markets. Working knowledge of business and industry in the greater Los Angeles area. Compensation: Salary is commensurate with experience and qualifications. Salary range is $4,583 - $14,713/monthly. A comprehensive benefits package is provided. Appointment: The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date: Review of applications will begin on March 14, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Closing Date/Time: Open until filled
Aug 29, 2023
Full Time
Description: Job No: 525128; 2/28/2023 DIRECTOR, MARKETING AND COMMUNICATIONS California State University, Los Angeles, invites applications for the above Administrator II position. The University: California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position: Under the direction of the Dean of the College of Professional and Global Education (PaGE), the Director of Marketing and Communications will be responsible for leading all Marketing and Communications activities for the college and university-related international programs. The incumbent will be responsible for the development and execution of marketing and communication plans, market research and analytics, branding, web development and management, social media, digital media, publications (digital and print), advertising, customer relationship management (CRM) platform activities, and public relations. The incumbent will be a strategic, innovative, and collaborative leader who can develop and execute marketing campaigns that result in greater brand awareness and increased growth in prospective student inquiries and enrollments into academic and training programs offered by the college and the university. The incumbent will effectively manage the department’s marketing budget and resources to achieve departmental goals and growth targets. The Director will supervise department staff and student assistants, as well as collaborate closely with College of PaGE directors, staff, university departments, and external partners. The Director is a member of the College’s senior leadership team and will contribute to the attainment of the mission and goals of the College, the Academic Affairs Division, and the University. Required Qualifications & Experience: Bachelor’s degree in business, marketing, communications, or related field. Three years of proven experience in a marketing manager or similar role. Demonstrated knowledge of the fundamentals of marketing, marketing research, public affairs, and media relations. Comprehensive understanding of marketing, sales, business development and strategic planning. Excellent analytical, leadership and communication skills. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Work experience with higher education. Work experience with and an understanding of international audiences, cultures, and markets. Working knowledge of business and industry in the greater Los Angeles area. Compensation: Salary is commensurate with experience and qualifications. Salary range is $4,583 - $14,713/monthly. A comprehensive benefits package is provided. Appointment: The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date: Review of applications will begin on March 14, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Closing Date/Time: Open until filled
Marketing and Outreach Specialist Job Description Department: Communications Reports to: Sr Manager, Communications (Marketing and Outreach) FLSA status: Non-Exempt Salary Grade: G - $55,000 - $82,786 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , September 19, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position Under general direction, the Marketing and Outreach Specialist will assist in implementing marketing programs, advertising campaigns and strategic partnerships to support CalOptima Health's programs. The incumbent will act as a liaison with various departments and programs in need of marketing and outreach services, including but not limited to OneCare, the Program of All-Inclusive Care for the Elderly (PACE), Population Health Management, Provider Relations and Community Relations. The incumbent will assist internal clients with coordinating and producing marketing collateral, advertisements, direct mailers and events to support program goals. Using organizational and research skills, the incumbent will support the Communications department and its leaders in coordinating, distributing and tracking marketing and outreach efforts, including advertising, partnership activities and media campaigns. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Delivers assigned marketing projects on time and on budget by applying excellent project management and follow-up skills. Coordinates multiple projects and deadlines simultaneously in a fast-paced environment. Coordinates timely and accurate order fulfillment of marketing materials by staying on top of internal needs as well as the inventory and ordering processes. Assists with the development of marketing materials, coordinating with other CalOptima Health departments as necessary for procurement, printing, proofing and inventory control. Assists with the development of awareness campaigns and manage the day-to-day tactics and activities. Develops and provides reporting of metrics for print and broadcast media, marketing and branding. This includes tracking proof of performance and distributing reporting to management. Processes vendor invoices in a timely manner and accurately tracks spending to assist with budget monitoring and planning. Interfaces with marketing agency and/or media and print vendors to effectively coordinate media buys. Ensures compliance with all applicable Centers for Medicare & Medicaid Services (CMS), California Department of Health Care Services (DHCS) and Department of Managed Health Care (DMHC) sales and marketing policies, rules and regulations. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of experience in marketing, public relations or special events management required. Experience with operational performance measures and tracking and reporting business results required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Experience working in a health care or community-based organization. Experience in marketing and outreach for HMO, Medi-Cal/Medicaid and Medicare plans. Experience in digital marketing, including familiarity with placements for social media and other electronic platforms. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse; must also be able to reach with hands and arms. Employee must be able to talk and hear, particularly for regular communication on the phone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4375 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2acfe722418da6449119e3bdb2bab709
Sep 07, 2023
Full Time
Marketing and Outreach Specialist Job Description Department: Communications Reports to: Sr Manager, Communications (Marketing and Outreach) FLSA status: Non-Exempt Salary Grade: G - $55,000 - $82,786 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , September 19, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position Under general direction, the Marketing and Outreach Specialist will assist in implementing marketing programs, advertising campaigns and strategic partnerships to support CalOptima Health's programs. The incumbent will act as a liaison with various departments and programs in need of marketing and outreach services, including but not limited to OneCare, the Program of All-Inclusive Care for the Elderly (PACE), Population Health Management, Provider Relations and Community Relations. The incumbent will assist internal clients with coordinating and producing marketing collateral, advertisements, direct mailers and events to support program goals. Using organizational and research skills, the incumbent will support the Communications department and its leaders in coordinating, distributing and tracking marketing and outreach efforts, including advertising, partnership activities and media campaigns. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Delivers assigned marketing projects on time and on budget by applying excellent project management and follow-up skills. Coordinates multiple projects and deadlines simultaneously in a fast-paced environment. Coordinates timely and accurate order fulfillment of marketing materials by staying on top of internal needs as well as the inventory and ordering processes. Assists with the development of marketing materials, coordinating with other CalOptima Health departments as necessary for procurement, printing, proofing and inventory control. Assists with the development of awareness campaigns and manage the day-to-day tactics and activities. Develops and provides reporting of metrics for print and broadcast media, marketing and branding. This includes tracking proof of performance and distributing reporting to management. Processes vendor invoices in a timely manner and accurately tracks spending to assist with budget monitoring and planning. Interfaces with marketing agency and/or media and print vendors to effectively coordinate media buys. Ensures compliance with all applicable Centers for Medicare & Medicaid Services (CMS), California Department of Health Care Services (DHCS) and Department of Managed Health Care (DMHC) sales and marketing policies, rules and regulations. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of experience in marketing, public relations or special events management required. Experience with operational performance measures and tracking and reporting business results required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Experience working in a health care or community-based organization. Experience in marketing and outreach for HMO, Medi-Cal/Medicaid and Medicare plans. Experience in digital marketing, including familiarity with placements for social media and other electronic platforms. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse; must also be able to reach with hands and arms. Employee must be able to talk and hear, particularly for regular communication on the phone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4375 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2acfe722418da6449119e3bdb2bab709
CA DEPARTMENT OF PARKS AND RECREATION
Sacramento, California, United States
Job Description and Duties STATE PARK INTERPRETER II (LIMITED TERM) - INTERPRETATION AND EDUCATION DIVISION / FOREST AND CLIMATE RESILIENCY PROGRAM / MONTEREY DISTRICT STATE PARK/VARIOUS COASTAL PARK DISTRICTS This position is a 12-month Limited-Term position that may be extended and/or become permanent. The reporting location for this position is Monterey, CA. This position will work under the direction/supervision of the Forest and Climate Resiliency Program Manager (State Park Interpreter III) in the Interpretation and Education Division. State Park Interpreter II (LT) Marine Protected Area Outreach and Education Project Coordinator will collaborate with field staff in various coastal districts to plan, develop, and coordinate enhanced interpretive services and educational resources focused on California's Marine Protected Area (MPA) Network. The position will provide support for field staff who will deliver educational programming using distance learning platforms and engage the public using innovative methods with a focus on emerging digital technologies and social media outreach. The MPA Outreach and Education Project Coordinator will provide training and resources for field staff, coordinate, and lead meetings with stakeholders, and deliver presentations to partners and agencies as needed. The State Park Interpreter II will compile and develop reports on interpretive projects; track and monitor the project budget; develop uniform interpretive standards and assist in standardizing interpretive materials and presentations about MPAs. The ideal candidate will possess strong organizational and writing skills; ability to multi-task on a variety of projects at once; and have an educational background in marine science and/or work experience in marine conservation and coastal environmental education. Occasional travel throughout the State of California will be required including overnight trips and weekends. Must be available to work evenings and weekends. This position requires a California Class C driver’s license. Please provide proof of eligibility with application. If interested, please submit the standard state application, resume and Supplemental Questionnaire. This non-confidential Supplemental Questionnaire is designed to elicit information regarding each applicant's abilities, knowledge, and experience in relation to the State Park Interpreter II position. This position is designated as telework eligible-remote centered. Training and Development Assignments may be considered. State housing is not available. For further information regarding this position, please contact Erika Delemarre at (916) 704-5042 or at erika.delemarre@parks.ca.gov This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Work location and hours will vary, including weekends, evenings, and holidays. Regular in-state travel will be required. Field work will include time outdoors in variable weather conditions and temperatures, at times working near and/or on the coast and ocean. Prolonged engagement with digital equipment (computers, tablets, and mobile devices). Occasional lifting, moving, and carrying equipment and supplies heavier than 20 pounds. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STATE PARK INTERPRETER II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-392901 Position #(s): 549-830-2827-006 Working Title: MPA OUTREACH & EDUCATION PROJECT COORDINATOR Classification: STATE PARK INTERPRETER II $5,028.00 - $6,296.00 # of Positions: 1 Work Location: Monterey County Job Type: 12 Month Limited Term - Full Time Facility: Interpretation & Education Division Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. Statement of Qualifications: 1. Please describe your experience with project development. 2. Please describe your experience with program coordination. 3. Please describe your background and experience in marine science and/or marine conservation education. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/17/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Class & Hiring P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring 715 P Street 14th Floor, Human Resources - Reception Desk Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see "Special Requirements" Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Erika Delemarre (916) 704-5042 erika.delemarre@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 sharon.comas@parks.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-830-2827-006 and the Job Control # JC-392901 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for State Parks Interpreter II. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/17/2023
Sep 19, 2023
Full Time
Job Description and Duties STATE PARK INTERPRETER II (LIMITED TERM) - INTERPRETATION AND EDUCATION DIVISION / FOREST AND CLIMATE RESILIENCY PROGRAM / MONTEREY DISTRICT STATE PARK/VARIOUS COASTAL PARK DISTRICTS This position is a 12-month Limited-Term position that may be extended and/or become permanent. The reporting location for this position is Monterey, CA. This position will work under the direction/supervision of the Forest and Climate Resiliency Program Manager (State Park Interpreter III) in the Interpretation and Education Division. State Park Interpreter II (LT) Marine Protected Area Outreach and Education Project Coordinator will collaborate with field staff in various coastal districts to plan, develop, and coordinate enhanced interpretive services and educational resources focused on California's Marine Protected Area (MPA) Network. The position will provide support for field staff who will deliver educational programming using distance learning platforms and engage the public using innovative methods with a focus on emerging digital technologies and social media outreach. The MPA Outreach and Education Project Coordinator will provide training and resources for field staff, coordinate, and lead meetings with stakeholders, and deliver presentations to partners and agencies as needed. The State Park Interpreter II will compile and develop reports on interpretive projects; track and monitor the project budget; develop uniform interpretive standards and assist in standardizing interpretive materials and presentations about MPAs. The ideal candidate will possess strong organizational and writing skills; ability to multi-task on a variety of projects at once; and have an educational background in marine science and/or work experience in marine conservation and coastal environmental education. Occasional travel throughout the State of California will be required including overnight trips and weekends. Must be available to work evenings and weekends. This position requires a California Class C driver’s license. Please provide proof of eligibility with application. If interested, please submit the standard state application, resume and Supplemental Questionnaire. This non-confidential Supplemental Questionnaire is designed to elicit information regarding each applicant's abilities, knowledge, and experience in relation to the State Park Interpreter II position. This position is designated as telework eligible-remote centered. Training and Development Assignments may be considered. State housing is not available. For further information regarding this position, please contact Erika Delemarre at (916) 704-5042 or at erika.delemarre@parks.ca.gov This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement . Working Conditions Work location and hours will vary, including weekends, evenings, and holidays. Regular in-state travel will be required. Field work will include time outdoors in variable weather conditions and temperatures, at times working near and/or on the coast and ocean. Prolonged engagement with digital equipment (computers, tablets, and mobile devices). Occasional lifting, moving, and carrying equipment and supplies heavier than 20 pounds. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STATE PARK INTERPRETER II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-392901 Position #(s): 549-830-2827-006 Working Title: MPA OUTREACH & EDUCATION PROJECT COORDINATOR Classification: STATE PARK INTERPRETER II $5,028.00 - $6,296.00 # of Positions: 1 Work Location: Monterey County Job Type: 12 Month Limited Term - Full Time Facility: Interpretation & Education Division Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: http://www.parks.ca.gov Special Requirements The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. Statement of Qualifications: 1. Please describe your experience with project development. 2. Please describe your experience with program coordination. 3. Please describe your background and experience in marine science and/or marine conservation education. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/17/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Attn: Class & Hiring P.O. Box 942896 Sacramento , CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Class & Hiring 715 P Street 14th Floor, Human Resources - Reception Desk Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see "Special Requirements" Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.parks.ca.gov Hiring Unit Contact: Erika Delemarre (916) 704-5042 erika.delemarre@parks.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - Human Rights Office (916) 653-9990 sharon.comas@parks.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-830-2827-006 and the Job Control # JC-392901 in the “Examination or Job Title for which you are applying” section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: List Eligibility - Successfully complete the civil service exam for State Parks Interpreter II. Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/17/2023
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing It is an exciting time to be a part of the Wake County Parks, Recreation and Open Space team as we open our brand-new Beech Bluff County Park ! We're looking for an Assistant Park Manager with proven experience in program development, communications strategies and park management to join our growing team. You’ll have an exciting opportunity to shape the delivery of programs and activities at our newest park as well as work closely with our maintenance and agricultural teams. Located on more than 300 acres in the southeast corner of Wake County, Beech Bluff County Park contains undeveloped forests, wetlands, stream channels, flood plains and rock outcrops, all of which support a diverse ecosystem and help protect critical natural resources. Beech Bluff County Park offers a unique experience that supports the outdoor recreational needs of the growing communities nearby while strengthening the natural, agricultural, cultural and historical resources of the land. Essential Functions: As the Assistant Park Manager of Programming and Education you will: Creatively manage all aspects of programming, developing, coordinating, implementing and evaluating at Beech Bluff County Park Facilitate engaging experiences around recreation, environmental and cultural education for individuals and various community and school groups Collaborate with our Communications Team to effectively use print, digital and social media to promote our services Commit to visitor engagement, be flexible and able to adapt in a dynamic environment meeting the needs of all visitors Lead and mentor a team of 3-5 regular and temporary staff members and provide positive, innovative and visionary leadership while supporting professional development Support the operations and agricultural teams through general maintenance, agricultural programming, community gardens and special events Provide excellent customer service while ensuring our park facilities are welcoming, open, clean and safe for the community to enjoy Assist with EVERYTHING else that it takes to operate a park including such opening/closing facilities, janitorial duties, contractor management and more About Our Team Wake County is one of the fastest-growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune and Time magazines as one of the best places to live, work and play - and it’s no surprise. As part of the Community Services Department, the Parks, Recreation and Open Space Division (we like to call ourselves PROS) is a talented team devoted to ensuring our parks are accessible and welcoming. Our Mission: PROS preserves open space, promotes stewardship and provides equitable and inclusive education and outdoor recreation for a diverse and growing community. PROS connects people to the things we love most - history, nature and outdoor recreation. As a member of our team, you’ll regularly interact with our community, deliver services that are highly valued by residents and support operations of our parks and facilities. We offer preservation, education and recreation opportunities across our (now!) nine parks and three nature preserves 361 days a year. Our parks have never been more popular! We serve nearly 2 million visitors annually and are actively planning and designing new facilities. Our community loves our parks (and so do we!). See for yourself at wake.gov/parks. The Basics (Required Education and Experience) Bachelor's degree in Parks, History, Parks Administration or related field Two years of experience in parks management or parks supervision Valid Driver's License and "safe" driving record Depending on area of employment, Pesticide Applicator's License may be required after initial hire Depending on area of employment, Playground Inspector Certification may be required after initial hire Depending on area of employment, CPR certification may be required after initial hire Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three or more years of experience of planning and successfully implementing programs Experience engaging diverse populations in program development Experience supervising beginner or entry level personnel Experience with developing marketing materials, social media platforms and engaging audiences Experience with using a variety of technological applications Hold or in process of attaining a professional certification such as Certified Park and Recreation Professional (CPRP) or NC Environmental Education Certification How Will We Know You're 'The One'? Excellent communication and interpersonal skills and enjoys working with others to seek solutions and reach the destination Ability to foster a work culture in which different ideas and opinions are expected and encourage others to be innovative, creative and try new things Knowledge of diversity initiatives and the ability to execute them Ability to be resilient, adaptable and self-motivated and versatile in any situation Ability to model the behavior you want to see in your team members Skills as a visionary leader and the ability to build and maintain positive, productive relationships with staff, colleagues, volunteers and partner organizations Knowledge and understanding of parks (including recreational programming) and have a solid interest in outdoor recreation and education About This Position Location: Beech Bluff County Park Center Raleigh, NC 27602 Employment Type: Regular Work Schedule: 40 hours per week including mornings, evenings, nights, weekends and holidays. Hiring Range: $19.40 - $32.97 Posting Closing Date: 7:00 pm on 10/9/2023 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 20, 2023
What You'll Be Doing It is an exciting time to be a part of the Wake County Parks, Recreation and Open Space team as we open our brand-new Beech Bluff County Park ! We're looking for an Assistant Park Manager with proven experience in program development, communications strategies and park management to join our growing team. You’ll have an exciting opportunity to shape the delivery of programs and activities at our newest park as well as work closely with our maintenance and agricultural teams. Located on more than 300 acres in the southeast corner of Wake County, Beech Bluff County Park contains undeveloped forests, wetlands, stream channels, flood plains and rock outcrops, all of which support a diverse ecosystem and help protect critical natural resources. Beech Bluff County Park offers a unique experience that supports the outdoor recreational needs of the growing communities nearby while strengthening the natural, agricultural, cultural and historical resources of the land. Essential Functions: As the Assistant Park Manager of Programming and Education you will: Creatively manage all aspects of programming, developing, coordinating, implementing and evaluating at Beech Bluff County Park Facilitate engaging experiences around recreation, environmental and cultural education for individuals and various community and school groups Collaborate with our Communications Team to effectively use print, digital and social media to promote our services Commit to visitor engagement, be flexible and able to adapt in a dynamic environment meeting the needs of all visitors Lead and mentor a team of 3-5 regular and temporary staff members and provide positive, innovative and visionary leadership while supporting professional development Support the operations and agricultural teams through general maintenance, agricultural programming, community gardens and special events Provide excellent customer service while ensuring our park facilities are welcoming, open, clean and safe for the community to enjoy Assist with EVERYTHING else that it takes to operate a park including such opening/closing facilities, janitorial duties, contractor management and more About Our Team Wake County is one of the fastest-growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune and Time magazines as one of the best places to live, work and play - and it’s no surprise. As part of the Community Services Department, the Parks, Recreation and Open Space Division (we like to call ourselves PROS) is a talented team devoted to ensuring our parks are accessible and welcoming. Our Mission: PROS preserves open space, promotes stewardship and provides equitable and inclusive education and outdoor recreation for a diverse and growing community. PROS connects people to the things we love most - history, nature and outdoor recreation. As a member of our team, you’ll regularly interact with our community, deliver services that are highly valued by residents and support operations of our parks and facilities. We offer preservation, education and recreation opportunities across our (now!) nine parks and three nature preserves 361 days a year. Our parks have never been more popular! We serve nearly 2 million visitors annually and are actively planning and designing new facilities. Our community loves our parks (and so do we!). See for yourself at wake.gov/parks. The Basics (Required Education and Experience) Bachelor's degree in Parks, History, Parks Administration or related field Two years of experience in parks management or parks supervision Valid Driver's License and "safe" driving record Depending on area of employment, Pesticide Applicator's License may be required after initial hire Depending on area of employment, Playground Inspector Certification may be required after initial hire Depending on area of employment, CPR certification may be required after initial hire Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three or more years of experience of planning and successfully implementing programs Experience engaging diverse populations in program development Experience supervising beginner or entry level personnel Experience with developing marketing materials, social media platforms and engaging audiences Experience with using a variety of technological applications Hold or in process of attaining a professional certification such as Certified Park and Recreation Professional (CPRP) or NC Environmental Education Certification How Will We Know You're 'The One'? Excellent communication and interpersonal skills and enjoys working with others to seek solutions and reach the destination Ability to foster a work culture in which different ideas and opinions are expected and encourage others to be innovative, creative and try new things Knowledge of diversity initiatives and the ability to execute them Ability to be resilient, adaptable and self-motivated and versatile in any situation Ability to model the behavior you want to see in your team members Skills as a visionary leader and the ability to build and maintain positive, productive relationships with staff, colleagues, volunteers and partner organizations Knowledge and understanding of parks (including recreational programming) and have a solid interest in outdoor recreation and education About This Position Location: Beech Bluff County Park Center Raleigh, NC 27602 Employment Type: Regular Work Schedule: 40 hours per week including mornings, evenings, nights, weekends and holidays. Hiring Range: $19.40 - $32.97 Posting Closing Date: 7:00 pm on 10/9/2023 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
City of Santa Clara, CA
Santa Clara, California, United States
Description The City Manager's Office has an excellent opportunity for the position of Communications Coordinator. The Communications Coordinator will expand community engagement and foster community relations for the City of Santa Clara. This position will build community connection with clear, consistent communication using social media, the City website, print and digital publications, email newsletters, events and other communications and outreach outlets. The Communication Coordinator will also be responsible for timely communication to the public during emergencies and will support the communications team with writing, outreach campaigns and events. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Depending on the applicant pool, it is possible that only a limited number of applicants will be invited to the oral examination. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. The incumbent provides high-level public information and community outreach services that require in-depth knowledge of public sector communications, website and graphic design and experience in managing and implementing creative and innovative communications projects, campaigns and materials. Under general direction, the Communications Coordinator coordinates and maintains content on the City's website and intranet; implements and supports internal and external communication efforts; and coordinates social media, photography and video communication activities. Incumbents may function as a supervisor, or an individual contributor, depending on the department or assignment, and will be supervised by the Communications Manager. Typical Duties Duties may include, but are not limited to, the following: Under immediate supervision: Supports the delivery of specific outreach efforts to target population groups that may need assistance in connecting with City Services and programs Reviews materials to be published on the City's website as it pertains to social media such as X (formerly Twitter), Nextdoor, Instagram, and Facebook and recommends revisions or changes in scope, format, content, and organization Drafts and/or reviews content for City publications, flyers, and bill inserts Assists with the public information aspect of City communications and the Emergency Operations Center, coordinating with other key public information officers Promotes the community to others to sustain and strengthen the sense of community identity Coordinates content across departments on a variety of City topics and develops supporting documents, presentations, publications, events, ceremonies, and other meetings as needed Listens to public comments and communicates concerns and/or observations to the Communications Manager, Communicatons Director, City Manager, and officials when appropriate Coordinates photo and video opportunities; photographs still and moving images representative of the City, and edits digital images for use in City publications and broadcasting Supports with writing, reviews and analyzes press releases, speeches, articles for the City Manager, Mayor and City Council as needed Provides creative writing and other technical assistance for a variety of marketing materials including information for the Government Access Cable Television Channel, the City's Annual Report/City Calendar, citizen newsletters, employee communications, surveys and other municipal publications Schedules personal appearances as necessary while fostering community relations through City public communications, public community events, press conferences, exhibitions and press tours Responds to difficult and sensitive situations Assists with marketing the City as needed Performs other related duties as assigned Minimum Qualifications Minimum Requirements : A Bachelor's Degree from an accredited college or university with a degree in English, Journalism, Communications, Advertising, Marketing, Public Relations, or closely related field. Possible Substitutions: Additional full time professional experience in public relations, public information, or other related experience may be substituted for the education on a year-for-year basis up to two years with one year full time experience being equal to 30 semester (45 quarter) units of college. Desirable Qualifications: Experience working in the public sector communications, press releases, social media platforms, website and graphic design, and analytics research is desirable. Experience in managing and implementing creative promotions and projects is desirable. LICENSES Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS May be required to work odd and unusual hours in the performance of duties and during emergency situations. Must be able to perform all of the essential functions of the job assignment. Knowledge, Skills, and Abilities Knowledge of : Methods and techniques of graphic design, photography, video, web, multimedia, and presentation production using hardware and related desktop publishing software such as Microsoft Office Suite, Adobe Photo Shop and Adobe Premiere Principles, techniques, and methods of public information and community relations Principles and practices of communications, information technology, project management, records management and the use of resources to achieve outcomes and expectations Problem solving and conflict resolution practices and techniques Ability to : Communicate clearly and concisely, both orally and in writing Write and edit effectively for a variety of purposes, formats, and audiences Communicate effectively to groups and individuals, both orally and in writing Assess sensitive situations and use sound judgment in preparing public responses Identify, research and gather relevant information from a variety of sources Use and stay current with technology and applications Effectively handle multiple priorities, organize workload, and meet strict deadlines Make effective decisions and achieve desired results during major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment Develop and maintain effective working relationships with supervisors, employees, the general public and others contacted in the course of work Work in a team-based environment and achieve common goals Bend, stoop, reach, carry, crawl, climb and lift as necessary to perform assigned duties Additional Information: Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of Friday, October 27, 2023 at 4:00 PM. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9,932.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2,138.15 (90% of Kaiser Family)/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective the first of the month after date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and proof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Employees hired before 1/1/2022 are eligible for $479.09/month of the City’s health contribution, even if they opt-out of City-offered health insurance. Employees hired before 1/1/2022 can receive an additional $467.77/month if they provide annual attestation and proof of alternative required coverage for themselves and their tax family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $15,000 of Basic Life Insurance coverage. Employer premium is $2.87/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): 0.9% of gross pay; max deduction of $1,378.48 (includes PFL) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules.Employees over 50 years of age may contribute up to $30,000/year Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours up to a maximum of 240 hour and 100 hours for Library & Fire Non-Sworn 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is $4.03/month Appointments can be face-to-face appointments with an MHN network provider, phone appointments, or web- video appointments Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243/month in 2023(amount adjusted annually) Closing Date/Time: 10/27/2023 4:00 PM Pacific
Sep 23, 2023
Full Time
Description The City Manager's Office has an excellent opportunity for the position of Communications Coordinator. The Communications Coordinator will expand community engagement and foster community relations for the City of Santa Clara. This position will build community connection with clear, consistent communication using social media, the City website, print and digital publications, email newsletters, events and other communications and outreach outlets. The Communication Coordinator will also be responsible for timely communication to the public during emergencies and will support the communications team with writing, outreach campaigns and events. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Depending on the applicant pool, it is possible that only a limited number of applicants will be invited to the oral examination. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. The incumbent provides high-level public information and community outreach services that require in-depth knowledge of public sector communications, website and graphic design and experience in managing and implementing creative and innovative communications projects, campaigns and materials. Under general direction, the Communications Coordinator coordinates and maintains content on the City's website and intranet; implements and supports internal and external communication efforts; and coordinates social media, photography and video communication activities. Incumbents may function as a supervisor, or an individual contributor, depending on the department or assignment, and will be supervised by the Communications Manager. Typical Duties Duties may include, but are not limited to, the following: Under immediate supervision: Supports the delivery of specific outreach efforts to target population groups that may need assistance in connecting with City Services and programs Reviews materials to be published on the City's website as it pertains to social media such as X (formerly Twitter), Nextdoor, Instagram, and Facebook and recommends revisions or changes in scope, format, content, and organization Drafts and/or reviews content for City publications, flyers, and bill inserts Assists with the public information aspect of City communications and the Emergency Operations Center, coordinating with other key public information officers Promotes the community to others to sustain and strengthen the sense of community identity Coordinates content across departments on a variety of City topics and develops supporting documents, presentations, publications, events, ceremonies, and other meetings as needed Listens to public comments and communicates concerns and/or observations to the Communications Manager, Communicatons Director, City Manager, and officials when appropriate Coordinates photo and video opportunities; photographs still and moving images representative of the City, and edits digital images for use in City publications and broadcasting Supports with writing, reviews and analyzes press releases, speeches, articles for the City Manager, Mayor and City Council as needed Provides creative writing and other technical assistance for a variety of marketing materials including information for the Government Access Cable Television Channel, the City's Annual Report/City Calendar, citizen newsletters, employee communications, surveys and other municipal publications Schedules personal appearances as necessary while fostering community relations through City public communications, public community events, press conferences, exhibitions and press tours Responds to difficult and sensitive situations Assists with marketing the City as needed Performs other related duties as assigned Minimum Qualifications Minimum Requirements : A Bachelor's Degree from an accredited college or university with a degree in English, Journalism, Communications, Advertising, Marketing, Public Relations, or closely related field. Possible Substitutions: Additional full time professional experience in public relations, public information, or other related experience may be substituted for the education on a year-for-year basis up to two years with one year full time experience being equal to 30 semester (45 quarter) units of college. Desirable Qualifications: Experience working in the public sector communications, press releases, social media platforms, website and graphic design, and analytics research is desirable. Experience in managing and implementing creative promotions and projects is desirable. LICENSES Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment. OTHER REQUIREMENTS May be required to work odd and unusual hours in the performance of duties and during emergency situations. Must be able to perform all of the essential functions of the job assignment. Knowledge, Skills, and Abilities Knowledge of : Methods and techniques of graphic design, photography, video, web, multimedia, and presentation production using hardware and related desktop publishing software such as Microsoft Office Suite, Adobe Photo Shop and Adobe Premiere Principles, techniques, and methods of public information and community relations Principles and practices of communications, information technology, project management, records management and the use of resources to achieve outcomes and expectations Problem solving and conflict resolution practices and techniques Ability to : Communicate clearly and concisely, both orally and in writing Write and edit effectively for a variety of purposes, formats, and audiences Communicate effectively to groups and individuals, both orally and in writing Assess sensitive situations and use sound judgment in preparing public responses Identify, research and gather relevant information from a variety of sources Use and stay current with technology and applications Effectively handle multiple priorities, organize workload, and meet strict deadlines Make effective decisions and achieve desired results during major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment Develop and maintain effective working relationships with supervisors, employees, the general public and others contacted in the course of work Work in a team-based environment and achieve common goals Bend, stoop, reach, carry, crawl, climb and lift as necessary to perform assigned duties Additional Information: Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of Friday, October 27, 2023 at 4:00 PM. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9,932.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2,138.15 (90% of Kaiser Family)/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective the first of the month after date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and proof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Employees hired before 1/1/2022 are eligible for $479.09/month of the City’s health contribution, even if they opt-out of City-offered health insurance. Employees hired before 1/1/2022 can receive an additional $467.77/month if they provide annual attestation and proof of alternative required coverage for themselves and their tax family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $15,000 of Basic Life Insurance coverage. Employer premium is $2.87/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): 0.9% of gross pay; max deduction of $1,378.48 (includes PFL) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules.Employees over 50 years of age may contribute up to $30,000/year Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours up to a maximum of 240 hour and 100 hours for Library & Fire Non-Sworn 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is $4.03/month Appointments can be face-to-face appointments with an MHN network provider, phone appointments, or web- video appointments Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243/month in 2023(amount adjusted annually) Closing Date/Time: 10/27/2023 4:00 PM Pacific
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Position Information This is an “at-will” position located within the Board of County Commissioners’ Office that serves as the primary County media liaison and spokesperson on general County issues. The position develops and manages internal and external communications including outreach to the general public, stakeholders, affected communities, and other agencies. The successful applicant will promote the programs, goals, and mission of the County by performing the duties listed below, which are meant to be illustrative but not an exhaustive list of responsibilities. Serve as the County’s Public Information Officer, communicating timely information about the County with the media and members of the public. Serve as the County’s Public Communications Manager responsible for overseeing the use of communication technology and platforms, including the county website, electronic notification system, and social media accounts. Ensure compliance with the Social Media Accounts Use Policy. Develop communication strategies and key messaging in coordination with Commissioners, other county elected officials and department directors and managers to ensure broad, inclusive community outreach to inform County residents regarding matters of public interest and safety. Monitor media reports on topics related to county government and stakeholders and coordinate issues that may require countywide communications. Serve as the primary point of contact to address requests for information from media representatives, city, county and regional elected officials and their staff, community organizations, businesses, stakeholders, consultants and the general public. Work with department staff to develop responses to issues raised, facilitate communication and issue resolution, and ensure follow up on constituent and policy issues. Research, write, edit, and produce County-issued press releases, videos, graphics, infographics and reports. Work with DEI Manager to ensure communications promote diversity and inclusiveness. Oversee production and coordination with the local public access station, Bremerton-Kitsap Access Television. Work with and oversee department/office level communications staff to coordinate clear, professional, and accurate communication throughout the County that conveys the mission and vision of the County. Lead a network of departmental information and communication representatives, providing communications oversight, tools, training, and strategic counsel. Develop, implement, and monitor communication standards, branding, a style guide, and public relations strategies and policies for the County for external and internal communications, including website content. Conduct regular meetings with all department/office communications/outreach representatives to ensure strategic and coordinated communications. Coordinate communication with the Public Records Officer, Human Resources, and Risk Manager regarding communication and public relations issues such as standards and processes, technology, records retention, public records requests, media inquiries, and public announcements. Conduct, evaluate, report and advise the Commissioners and Administrator on measurement activities utilized to determine effectiveness of the County’s communications and outreach including surveys, polls, focus groups, and website and social media analytics. Report data to departmental/office leaders and provide recommendations, as needed. Oversee editing, monitoring, and maintenance of the County website and coordination and training of staff who serve as departmental web coordinators. Oversee and prioritize content of the County intranet. Assign, authorize, and monitor contributor access and content. Direct County emergency public information and communication efforts in coordination with Emergency Management, the Sheriff’s Office Public Information Officer, and other municipalities and emergency responder agencies. Support County departments and offices, including Emergency Management, as the official County Public Information Officer during an emergency or disaster, reporting to the Administrator as needed during drills and emergency events. Manage the effective dissemination of emergency information to the public before, during and after an emergency or disaster. Develop and administer employee training on communications related issues (e.g., media spokesperson, crisis communications, public relations, emergency communication), as needed. Coordinate use of staff’s specialized communications related skills (e.g., videography, graphic design, technical writing) to ensure resources and talent are shared and used efficiently and effectively. Oversee support for customer service/care strategies, tools and public education and outreach programs for County departments and agencies, as assigned. Identify and assess core issues; develop viable alternative solutions; then design, recommend and support implementation of approved solution. Identify necessary data, technologies and communication tools; establish monitoring programs, and develop feedback and measurement systems, including performance goals. Represent the County on assigned committees, boards and other bodies dealing with communication policy and service delivery issues. Ensure compliance with Revised Codes of Washington, related Washington Administrative Codes, and local County ordinances and resolutions pertaining to areas of responsibility. Appear in person for scheduled work during County business hours with regular, reliable, and punctual attendance. Work as needed during emergencies and critical incidents on site and at emergency locations. May be required to work fluctuating times during emergencies, meet time sensitive deadlines, and be available for events outside of standard business hours and on weekends. Establish and maintain cooperative, effective, and productive working relationships using tact, patience, and courtesy. Effectively plan and organize work and complete tasks within prescribed timeframes. This position is posted continuously until filled. The first review of applications will take place on September 29th. Tentatively, interviews will be scheduled on October 16th. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor’s degree in communications, Business or Public Administration, English, or directly related field AND Five years of progressively responsible communication management experience to include experience in the areas of public relations, communications, or administration. Two years of supervisory experience. Any equivalent combination of experience and education the provides the applicant with the desired knowledge, skills and ability required to perform the work. Preferred Experience and Education FEMA public information officer training Certified public information professional Experience working in governmental relations or with elected officials. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Required Knowledge, Skills and Abilities Knowledge of: Project management, from conception through completion Creating and implementing communication plans Developing communication and program outreach strategies Communication principles, practices, and strategies Budget development and contract management Common software used for communication including graphic or video editing software (Adobe Creative Suite), and web page creation and editing software. Knowledge and experience with analytical software such as Siteimprove, ArchiveSocial, Hootsuite and GovDelivery preferred Proficiency in Office 365 applications including SharePoint web administration Command of the English Language, both orally and in writing. Ability to compose and edit documents for consistent tone, style, correct usage, and grammar Knowledge of best practices and tools to improve accessibility to county communications, outreach materials, and website for people of differing abilities and who do not speak English as a first language Skills and/or Ability: Creative, collaborative, and dynamic leadership skills, including experience with building relationships and coalitions Interpersonal relationships using tact, patience and courtesy Establishing and maintaining cooperative and effective working relationships with others Skill in planning, assigning, directing and evaluating work of project participants Skill in conflict resolution, problem solving and negotiation Skill in providing program advice and education to the public Skill in presenting information to diverse audiences of all sizes Ability to meet multiple demands, prioritize and manage multiple projects Ability to research, gather, analyze and synthesize data as well as writing statistical and analytical reports Organize facts and present findings, conclusions, and recommendation in a clear, concise and logical manner Ability to work independently with limited supervision Ability to speak publicly in a professional, confident, clear and concise manner ILLUSTRATIVE EXAMPLE OF DUTIES ILLUSTRATIVE EXAMPLE OF DUTIES: Creates and reviews content for various forms of communication Manages the Kitsap Electronic Notification System (KENS) Develops communication policy, procedure, and governance Develops analytical assessment and reporting Creates collaborative team with existing communication and outreach staff Negotiates and manages contract with Bremerton Kitsap Access Television (BKAT), the local access cable channel Developments, implements, and monitors County brand strategy and standards Manages communication tools and channels Manages communications programs and projects, including oversight of program deliverables, vendor management, and contract management Develops and manages projects and programs from concept to completion, including communication, policy, and program strategies Develops, implements and manages marketing, communication, and public relations strategies and policies for the County Develops, implements, and monitors County graphic, print, and brand standards as approved Develops key communications tools, resources, and materials, including fact sheets and displays, newsletters, pamphlets, reports, talking points, presentations, news releases, advertising, and live and recorded broadcasts Leads meetings with department/office level communications staff, and other contacts Participate in in-person community meetings and other County events as assigned Creates content for internal and external distribution Develops policy and procedures regarding communication strategies and challenges Provides oversight of County’s social media strategy and presence Advises Commissioners of media coverage and public relations concerns Oversees maintenance of media lists for local and regional print, periodicals, radio, internet and electronic media contacts Ensures compliance with records retention requirements in all channels and formats and manages third party applications to ensure archival processes Coordinates with County Administrator and/or Chair of the Board of County Commissioners, Public Works, Sheriff’s Office, Emergency Management, and other entities regarding communication issues during inclement weather and other critical incidents and provides timely and accurate information to the Community Works in the Joint Information Center during emergencies and creates real-time communications for updates Articulates County mission, vision, position, and values to the public on key policies to build awareness and understanding through consistent communication Coordinates County staff for responses to requests from the news media and the public for information, interview, perspectives, and opinion on issues Prepares, manages, and monitors communications budget Represents the County at assigned public meetings, news briefings, and events Writes and edits press releases, briefs the media, and assists in managing local and national media representatives on scene of events Speaks publicly as County spokesperson as directed OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is classified as "at will". Incumbent's continued employment is at the discretion of the County. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position and may be used to fill future openings for up to six (6) months. Work hours for this position will typically be Monday - Friday, 8 a.m. - 4:30 p.m. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
Aug 18, 2023
Full Time
OVERVIEW Position Information This is an “at-will” position located within the Board of County Commissioners’ Office that serves as the primary County media liaison and spokesperson on general County issues. The position develops and manages internal and external communications including outreach to the general public, stakeholders, affected communities, and other agencies. The successful applicant will promote the programs, goals, and mission of the County by performing the duties listed below, which are meant to be illustrative but not an exhaustive list of responsibilities. Serve as the County’s Public Information Officer, communicating timely information about the County with the media and members of the public. Serve as the County’s Public Communications Manager responsible for overseeing the use of communication technology and platforms, including the county website, electronic notification system, and social media accounts. Ensure compliance with the Social Media Accounts Use Policy. Develop communication strategies and key messaging in coordination with Commissioners, other county elected officials and department directors and managers to ensure broad, inclusive community outreach to inform County residents regarding matters of public interest and safety. Monitor media reports on topics related to county government and stakeholders and coordinate issues that may require countywide communications. Serve as the primary point of contact to address requests for information from media representatives, city, county and regional elected officials and their staff, community organizations, businesses, stakeholders, consultants and the general public. Work with department staff to develop responses to issues raised, facilitate communication and issue resolution, and ensure follow up on constituent and policy issues. Research, write, edit, and produce County-issued press releases, videos, graphics, infographics and reports. Work with DEI Manager to ensure communications promote diversity and inclusiveness. Oversee production and coordination with the local public access station, Bremerton-Kitsap Access Television. Work with and oversee department/office level communications staff to coordinate clear, professional, and accurate communication throughout the County that conveys the mission and vision of the County. Lead a network of departmental information and communication representatives, providing communications oversight, tools, training, and strategic counsel. Develop, implement, and monitor communication standards, branding, a style guide, and public relations strategies and policies for the County for external and internal communications, including website content. Conduct regular meetings with all department/office communications/outreach representatives to ensure strategic and coordinated communications. Coordinate communication with the Public Records Officer, Human Resources, and Risk Manager regarding communication and public relations issues such as standards and processes, technology, records retention, public records requests, media inquiries, and public announcements. Conduct, evaluate, report and advise the Commissioners and Administrator on measurement activities utilized to determine effectiveness of the County’s communications and outreach including surveys, polls, focus groups, and website and social media analytics. Report data to departmental/office leaders and provide recommendations, as needed. Oversee editing, monitoring, and maintenance of the County website and coordination and training of staff who serve as departmental web coordinators. Oversee and prioritize content of the County intranet. Assign, authorize, and monitor contributor access and content. Direct County emergency public information and communication efforts in coordination with Emergency Management, the Sheriff’s Office Public Information Officer, and other municipalities and emergency responder agencies. Support County departments and offices, including Emergency Management, as the official County Public Information Officer during an emergency or disaster, reporting to the Administrator as needed during drills and emergency events. Manage the effective dissemination of emergency information to the public before, during and after an emergency or disaster. Develop and administer employee training on communications related issues (e.g., media spokesperson, crisis communications, public relations, emergency communication), as needed. Coordinate use of staff’s specialized communications related skills (e.g., videography, graphic design, technical writing) to ensure resources and talent are shared and used efficiently and effectively. Oversee support for customer service/care strategies, tools and public education and outreach programs for County departments and agencies, as assigned. Identify and assess core issues; develop viable alternative solutions; then design, recommend and support implementation of approved solution. Identify necessary data, technologies and communication tools; establish monitoring programs, and develop feedback and measurement systems, including performance goals. Represent the County on assigned committees, boards and other bodies dealing with communication policy and service delivery issues. Ensure compliance with Revised Codes of Washington, related Washington Administrative Codes, and local County ordinances and resolutions pertaining to areas of responsibility. Appear in person for scheduled work during County business hours with regular, reliable, and punctual attendance. Work as needed during emergencies and critical incidents on site and at emergency locations. May be required to work fluctuating times during emergencies, meet time sensitive deadlines, and be available for events outside of standard business hours and on weekends. Establish and maintain cooperative, effective, and productive working relationships using tact, patience, and courtesy. Effectively plan and organize work and complete tasks within prescribed timeframes. This position is posted continuously until filled. The first review of applications will take place on September 29th. Tentatively, interviews will be scheduled on October 16th. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor’s degree in communications, Business or Public Administration, English, or directly related field AND Five years of progressively responsible communication management experience to include experience in the areas of public relations, communications, or administration. Two years of supervisory experience. Any equivalent combination of experience and education the provides the applicant with the desired knowledge, skills and ability required to perform the work. Preferred Experience and Education FEMA public information officer training Certified public information professional Experience working in governmental relations or with elected officials. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Required Knowledge, Skills and Abilities Knowledge of: Project management, from conception through completion Creating and implementing communication plans Developing communication and program outreach strategies Communication principles, practices, and strategies Budget development and contract management Common software used for communication including graphic or video editing software (Adobe Creative Suite), and web page creation and editing software. Knowledge and experience with analytical software such as Siteimprove, ArchiveSocial, Hootsuite and GovDelivery preferred Proficiency in Office 365 applications including SharePoint web administration Command of the English Language, both orally and in writing. Ability to compose and edit documents for consistent tone, style, correct usage, and grammar Knowledge of best practices and tools to improve accessibility to county communications, outreach materials, and website for people of differing abilities and who do not speak English as a first language Skills and/or Ability: Creative, collaborative, and dynamic leadership skills, including experience with building relationships and coalitions Interpersonal relationships using tact, patience and courtesy Establishing and maintaining cooperative and effective working relationships with others Skill in planning, assigning, directing and evaluating work of project participants Skill in conflict resolution, problem solving and negotiation Skill in providing program advice and education to the public Skill in presenting information to diverse audiences of all sizes Ability to meet multiple demands, prioritize and manage multiple projects Ability to research, gather, analyze and synthesize data as well as writing statistical and analytical reports Organize facts and present findings, conclusions, and recommendation in a clear, concise and logical manner Ability to work independently with limited supervision Ability to speak publicly in a professional, confident, clear and concise manner ILLUSTRATIVE EXAMPLE OF DUTIES ILLUSTRATIVE EXAMPLE OF DUTIES: Creates and reviews content for various forms of communication Manages the Kitsap Electronic Notification System (KENS) Develops communication policy, procedure, and governance Develops analytical assessment and reporting Creates collaborative team with existing communication and outreach staff Negotiates and manages contract with Bremerton Kitsap Access Television (BKAT), the local access cable channel Developments, implements, and monitors County brand strategy and standards Manages communication tools and channels Manages communications programs and projects, including oversight of program deliverables, vendor management, and contract management Develops and manages projects and programs from concept to completion, including communication, policy, and program strategies Develops, implements and manages marketing, communication, and public relations strategies and policies for the County Develops, implements, and monitors County graphic, print, and brand standards as approved Develops key communications tools, resources, and materials, including fact sheets and displays, newsletters, pamphlets, reports, talking points, presentations, news releases, advertising, and live and recorded broadcasts Leads meetings with department/office level communications staff, and other contacts Participate in in-person community meetings and other County events as assigned Creates content for internal and external distribution Develops policy and procedures regarding communication strategies and challenges Provides oversight of County’s social media strategy and presence Advises Commissioners of media coverage and public relations concerns Oversees maintenance of media lists for local and regional print, periodicals, radio, internet and electronic media contacts Ensures compliance with records retention requirements in all channels and formats and manages third party applications to ensure archival processes Coordinates with County Administrator and/or Chair of the Board of County Commissioners, Public Works, Sheriff’s Office, Emergency Management, and other entities regarding communication issues during inclement weather and other critical incidents and provides timely and accurate information to the Community Works in the Joint Information Center during emergencies and creates real-time communications for updates Articulates County mission, vision, position, and values to the public on key policies to build awareness and understanding through consistent communication Coordinates County staff for responses to requests from the news media and the public for information, interview, perspectives, and opinion on issues Prepares, manages, and monitors communications budget Represents the County at assigned public meetings, news briefings, and events Writes and edits press releases, briefs the media, and assists in managing local and national media representatives on scene of events Speaks publicly as County spokesperson as directed OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is classified as "at will". Incumbent's continued employment is at the discretion of the County. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position and may be used to fill future openings for up to six (6) months. Work hours for this position will typically be Monday - Friday, 8 a.m. - 4:30 p.m. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
ABOUT THE POSITION Are you a professional with a background social media and public relations who's interested in making a positive contribution to an outstanding municipal agency? Would you like to be a key member of an agency who's City Council, City Manager, and Executive Management Team greatly respect and appreciate their employees? If all this sounds enticing, then this may be just the position and agency you are looking for! The City of Downey is seeking a qualified, motivated, and engaged Public Information Coordinator. Under general supervision the Public Information Coordinator is responsible for planning, implementing, and monitoring the City's digital platforms in order to increase awareness of the City. Interested applicants must be available to work some weeknights, weekends, and holiday hours. Note: This recruitment is open on a continuous basis and may close without prior notice. Testing will be conducted based on a reasonable pool of qualified applicants. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration. First review of applications is scheduled for Friday, August 25, 2023. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to each classification. Depending on assignment, duties may include, but are not limited to the following: Prepares engaging newsletters, brochures, pamphlets and flyers to promote City programs and services. Prepares public informational materials using desktop publishing software including: Adobe Photoshop, Illustrator, and InDesign. Builds relationships with key stakeholders, staff, and departments, to remain aware of important City news, developments, and initiatives. Assists in the preparation of press releases, marketing campaigns, and other communication materials Implements, maintains, and manages all City social media platforms, including the City's YouTube Channel. Edits and produces photo and video content for internal and external publication Proactively identifies important initiatives, stories and events in the City to promote on both city print and digital communications Attends City events Coordinates attendance of City events with City photographer Thinks creatively and stays up to date with communications trends. Oversees and provides excellent social customer service by responding to constituent issues/questions/requests in a timely and professional manner Assists with the management of the City's website and manages City Hall and City Council Chamber informational displays and slides Manages the City's flicker photo management account Provides clerical and other administrative assistance to assigned division as needed. Perform other related duties as assigned. QUALIFICATIONS Any combination equivalent to experience and education that could likely provide the required skills, knowledge and abilities would be qualifying. A typical way to obtain the skills, knowledge and abilities would be: Education: Associate's degree or equivalent units from an accredited college or university with coursework in, Public Administration, Business Administration, Communications, Marketing, Graphic Design, or a related field. Bachelor's degree is highly desirable. Experience: Two (2) years administrative experience which includes some graphic design and social media experience in writing, editing, and content development. Knowledge of: General office procedures and methods; intermediate level skill in the use of a personal computer, including but not limited to MS Word, Excel, and PowerPoint; intermediate level of computer graphics, desktop publishing, including Adobe Photoshop, Illustrator, and InDesign, photography, videography, event planning and implementation; basic research, survey; copy editing, and proofing skills; strong proficiency in managing website content and social media platforms, and the ability to manage multiple complex projects while keeping deadlines and priorities in line; up-to-date knowledge of digital communications analytical and scheduling tools such as Google Analytics and Hootsuite, and social media platforms including Facebook, Twitter, Tik Tok, Instagram, and others; ability to work collaboratively with a team as well as independently; ability to work flexible hours-including some evening and weekend work-may be required; ability to multitask with attention to detail, while working in a fast-paced environment, and strong project management skills; possess the ability to develop timelines; strong problem solving and analytical skills; well-developed organizational skills, and time management skills; ideal candidate will be creative, motivated, and team-oriented. Ability to: Establish and maintain effective and positive working relationships with those contacted in the performance of duties, including City department staff, officials, community groups, and members of the public; communicate effectively both orally and in writing, including the ability to make effective presentations and conduct effective meetings and workshops; demonstrate initiative, use tact, discretion, and independent judgment; research, collect and interpret data; coordinate various projects in an efficient and effective manner; identify neighborhood needs and potential solutions; plan, manage, and evaluate outreach programs and activities; project a professional attitude and appearance in all situations; analyze problems; exchange information with internal and external resources and explain administrative policies and procedures; organize work, set priorities, meet critical deadlines, and conduct follow up with minimal supervision; operate a personal computer, camera, and audio visual equipment; learn principals, practices, procedures, laws and ordinances, and, work evening and weekend community events as may be required. License Requirement: Due to the performance of field duties that may require operation of a City vehicle, a valid California Driver's License and an acceptable driving record at the time of appointment and throughout employment may be required. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: Work is primarily performed in an office environment with moderate noise levels; duties require the ability to speak, hear, touch, and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh up to 25 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. SELECTION PROCESS All applications materials received by the application deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that demonstrates meeting the qualifications for the position as stated above. Please complete the application, and supplemental questionnaire thoroughly and completely. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" or attaching a resume is not an acceptable substitute for a completed application. Those applicants, who most closely match the desired qualifications, will be invited to participate in the selection process which may consist of the following components: An appraisal examination weighted 100%. The appraisal examination will consist of a written exam, and/or oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted, including fingerprinting through the California Department of Justice. A job related pre-placement medical exam and drug screening will be conducted upon issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office by dialing (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
Aug 10, 2023
Full Time
ABOUT THE POSITION Are you a professional with a background social media and public relations who's interested in making a positive contribution to an outstanding municipal agency? Would you like to be a key member of an agency who's City Council, City Manager, and Executive Management Team greatly respect and appreciate their employees? If all this sounds enticing, then this may be just the position and agency you are looking for! The City of Downey is seeking a qualified, motivated, and engaged Public Information Coordinator. Under general supervision the Public Information Coordinator is responsible for planning, implementing, and monitoring the City's digital platforms in order to increase awareness of the City. Interested applicants must be available to work some weeknights, weekends, and holiday hours. Note: This recruitment is open on a continuous basis and may close without prior notice. Testing will be conducted based on a reasonable pool of qualified applicants. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration. First review of applications is scheduled for Friday, August 25, 2023. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to each classification. Depending on assignment, duties may include, but are not limited to the following: Prepares engaging newsletters, brochures, pamphlets and flyers to promote City programs and services. Prepares public informational materials using desktop publishing software including: Adobe Photoshop, Illustrator, and InDesign. Builds relationships with key stakeholders, staff, and departments, to remain aware of important City news, developments, and initiatives. Assists in the preparation of press releases, marketing campaigns, and other communication materials Implements, maintains, and manages all City social media platforms, including the City's YouTube Channel. Edits and produces photo and video content for internal and external publication Proactively identifies important initiatives, stories and events in the City to promote on both city print and digital communications Attends City events Coordinates attendance of City events with City photographer Thinks creatively and stays up to date with communications trends. Oversees and provides excellent social customer service by responding to constituent issues/questions/requests in a timely and professional manner Assists with the management of the City's website and manages City Hall and City Council Chamber informational displays and slides Manages the City's flicker photo management account Provides clerical and other administrative assistance to assigned division as needed. Perform other related duties as assigned. QUALIFICATIONS Any combination equivalent to experience and education that could likely provide the required skills, knowledge and abilities would be qualifying. A typical way to obtain the skills, knowledge and abilities would be: Education: Associate's degree or equivalent units from an accredited college or university with coursework in, Public Administration, Business Administration, Communications, Marketing, Graphic Design, or a related field. Bachelor's degree is highly desirable. Experience: Two (2) years administrative experience which includes some graphic design and social media experience in writing, editing, and content development. Knowledge of: General office procedures and methods; intermediate level skill in the use of a personal computer, including but not limited to MS Word, Excel, and PowerPoint; intermediate level of computer graphics, desktop publishing, including Adobe Photoshop, Illustrator, and InDesign, photography, videography, event planning and implementation; basic research, survey; copy editing, and proofing skills; strong proficiency in managing website content and social media platforms, and the ability to manage multiple complex projects while keeping deadlines and priorities in line; up-to-date knowledge of digital communications analytical and scheduling tools such as Google Analytics and Hootsuite, and social media platforms including Facebook, Twitter, Tik Tok, Instagram, and others; ability to work collaboratively with a team as well as independently; ability to work flexible hours-including some evening and weekend work-may be required; ability to multitask with attention to detail, while working in a fast-paced environment, and strong project management skills; possess the ability to develop timelines; strong problem solving and analytical skills; well-developed organizational skills, and time management skills; ideal candidate will be creative, motivated, and team-oriented. Ability to: Establish and maintain effective and positive working relationships with those contacted in the performance of duties, including City department staff, officials, community groups, and members of the public; communicate effectively both orally and in writing, including the ability to make effective presentations and conduct effective meetings and workshops; demonstrate initiative, use tact, discretion, and independent judgment; research, collect and interpret data; coordinate various projects in an efficient and effective manner; identify neighborhood needs and potential solutions; plan, manage, and evaluate outreach programs and activities; project a professional attitude and appearance in all situations; analyze problems; exchange information with internal and external resources and explain administrative policies and procedures; organize work, set priorities, meet critical deadlines, and conduct follow up with minimal supervision; operate a personal computer, camera, and audio visual equipment; learn principals, practices, procedures, laws and ordinances, and, work evening and weekend community events as may be required. License Requirement: Due to the performance of field duties that may require operation of a City vehicle, a valid California Driver's License and an acceptable driving record at the time of appointment and throughout employment may be required. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: Work is primarily performed in an office environment with moderate noise levels; duties require the ability to speak, hear, touch, and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh up to 25 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. SELECTION PROCESS All applications materials received by the application deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that demonstrates meeting the qualifications for the position as stated above. Please complete the application, and supplemental questionnaire thoroughly and completely. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" or attaching a resume is not an acceptable substitute for a completed application. Those applicants, who most closely match the desired qualifications, will be invited to participate in the selection process which may consist of the following components: An appraisal examination weighted 100%. The appraisal examination will consist of a written exam, and/or oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted, including fingerprinting through the California Department of Justice. A job related pre-placement medical exam and drug screening will be conducted upon issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office by dialing (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
City of Los Angeles
City Of Los Angeles, California, United States
job description The City of Los Angeles’ Information Technology Agency (ITA) is seeking resumes for various Student Worker positions within the Customer Engagement Bureau. This is a great opportunity for talented and highly motivated individuals, who are in the process of completing their college education, to gain experience for a professional career related to Information Technology. Please see the position descriptions below: 1. LA City View - Channel 35 The LA City View Channel 35 Division is responsible for the cable channel broadcast and social media for the City of Los Angeles. Duties include but are not limited to: Assist Executives and Managers on daily short form content in various stages of Development, Prep, Production, and Post Production. Assist supervisors with planning, executing, and producing broadcasts and social media stories as assigned by the supervisor. Assist with the design and execution of social media campaigns and broadcast media segments. Produce, film, and edit short form content for digital, broadcast, and social media platforms. Create weekly and monthly editorial calendars to promote the City of Los Angeles on various social media websites. Create and distribute content such as blogs, info graphics, videos, and press releases on social media and traditional news outlets - as instructed by Manager. Assist tracking social media engagement to identify high-performing ideas and campaigns for scalability inclusive of tracking daily performance and viewer engagement metrics. Assist and support Production and Social Media team at live events and other assigned City of Los Angeles and/or council member events and initiatives. Assist in captioning and writing social media posts, editing descriptions, and posting a variety of content. Assist in creating graphic content and presentations as needed. Assist with the setup of new productions. General office support (answer phones, print/copy, and basic tech support). Exposure to Post Production & VFX. Exposure to set production and in studio film practices. Maintain available crew lists (Producers, Editors, Camera Operators, etc.). Be able to lift up to 40 pounds. 2. Web Services The Web Services Division develops and maintains several websites for the departments and citizens of the City of Los Angeles, which altogether receive over a million visitors a month. The candidate will work in a dynamic, agile environment with a team of other designers and developers. Duties include, but are not limited to: Develop websites using a variety of tools and languages such as HTML, CSS, JavaScript, Node.JS, etc. Update content on existing websites using the Drupal Content Management System. Work under the direction of ITA technical staff to gather user requirements for new City websites and prepare documentation, flowcharts, and diagrams. Work with other City programmers and analysts to research new web tools and technologies. Provide general website technical support. 3. Desktop Support Section The Desktop Support Section provides desktop, laptop, tablet, cellphone, printer, and Smartboard support to all of the Elected Official Departments, including the Information Technology Agency Department, and other small Departments. Duties include, but are not limited to: Performing standard desktop duties by working with clients directly, in person, or on the phone. Troubleshooting and analyzing technical issues as they relate to hardware and software products. Setting up and supporting email accounts on mobile devices. Coordinating and tracking problem resolutions with other support groups through Service Now (SNow). Relocating computer equipment as required by the department, salvaging obsolete equipment, creating and maintaining floor plans, and updating inventory in SNow. Creating, modifying, and managing the PC disk image library for all PC and laptop models. Documenting user manuals and technical procedures. Troubleshooting network ports/issues. Facilitating and supporting virtual meetings. Be able to lift 25 pounds. Have a valid driver’s license and drive to remote City facilities. *This section is looking to hire college freshmen, sophomores, or students beginning their junior year that are pursuing a degree in an Information Technology related field or has an interest in technologies. How to apply Interested candidates should submit a resume to ita-human-resources@lacity.org describing their specific experience/skills as they relate to the desired position. In the subject line, please reference “ Student Worker - [Title of the position you are applying for]”. The filing period will close once a sufficient number of resumes are received. Screening may also be conducted to select the most qualified candidates to interview. Please see the attachment for additional information. Internship Internships are positions for a student or trainee who will work in a City department, office or bureau, sometimes without pay, in order to gain work experience or enhance or expand knowledge. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Closing Date/Time: 10/17/23
Aug 29, 2023
Intern
job description The City of Los Angeles’ Information Technology Agency (ITA) is seeking resumes for various Student Worker positions within the Customer Engagement Bureau. This is a great opportunity for talented and highly motivated individuals, who are in the process of completing their college education, to gain experience for a professional career related to Information Technology. Please see the position descriptions below: 1. LA City View - Channel 35 The LA City View Channel 35 Division is responsible for the cable channel broadcast and social media for the City of Los Angeles. Duties include but are not limited to: Assist Executives and Managers on daily short form content in various stages of Development, Prep, Production, and Post Production. Assist supervisors with planning, executing, and producing broadcasts and social media stories as assigned by the supervisor. Assist with the design and execution of social media campaigns and broadcast media segments. Produce, film, and edit short form content for digital, broadcast, and social media platforms. Create weekly and monthly editorial calendars to promote the City of Los Angeles on various social media websites. Create and distribute content such as blogs, info graphics, videos, and press releases on social media and traditional news outlets - as instructed by Manager. Assist tracking social media engagement to identify high-performing ideas and campaigns for scalability inclusive of tracking daily performance and viewer engagement metrics. Assist and support Production and Social Media team at live events and other assigned City of Los Angeles and/or council member events and initiatives. Assist in captioning and writing social media posts, editing descriptions, and posting a variety of content. Assist in creating graphic content and presentations as needed. Assist with the setup of new productions. General office support (answer phones, print/copy, and basic tech support). Exposure to Post Production & VFX. Exposure to set production and in studio film practices. Maintain available crew lists (Producers, Editors, Camera Operators, etc.). Be able to lift up to 40 pounds. 2. Web Services The Web Services Division develops and maintains several websites for the departments and citizens of the City of Los Angeles, which altogether receive over a million visitors a month. The candidate will work in a dynamic, agile environment with a team of other designers and developers. Duties include, but are not limited to: Develop websites using a variety of tools and languages such as HTML, CSS, JavaScript, Node.JS, etc. Update content on existing websites using the Drupal Content Management System. Work under the direction of ITA technical staff to gather user requirements for new City websites and prepare documentation, flowcharts, and diagrams. Work with other City programmers and analysts to research new web tools and technologies. Provide general website technical support. 3. Desktop Support Section The Desktop Support Section provides desktop, laptop, tablet, cellphone, printer, and Smartboard support to all of the Elected Official Departments, including the Information Technology Agency Department, and other small Departments. Duties include, but are not limited to: Performing standard desktop duties by working with clients directly, in person, or on the phone. Troubleshooting and analyzing technical issues as they relate to hardware and software products. Setting up and supporting email accounts on mobile devices. Coordinating and tracking problem resolutions with other support groups through Service Now (SNow). Relocating computer equipment as required by the department, salvaging obsolete equipment, creating and maintaining floor plans, and updating inventory in SNow. Creating, modifying, and managing the PC disk image library for all PC and laptop models. Documenting user manuals and technical procedures. Troubleshooting network ports/issues. Facilitating and supporting virtual meetings. Be able to lift 25 pounds. Have a valid driver’s license and drive to remote City facilities. *This section is looking to hire college freshmen, sophomores, or students beginning their junior year that are pursuing a degree in an Information Technology related field or has an interest in technologies. How to apply Interested candidates should submit a resume to ita-human-resources@lacity.org describing their specific experience/skills as they relate to the desired position. In the subject line, please reference “ Student Worker - [Title of the position you are applying for]”. The filing period will close once a sufficient number of resumes are received. Screening may also be conducted to select the most qualified candidates to interview. Please see the attachment for additional information. Internship Internships are positions for a student or trainee who will work in a City department, office or bureau, sometimes without pay, in order to gain work experience or enhance or expand knowledge. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Closing Date/Time: 10/17/23
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Marketing Specialist EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Communications APPLICATION DEADLINE: Sunday, September 24, 2023 PAY RANGE: $1,277 - $1,950 weekly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The San Mateo County Transit District is the governing body for Caltrain, SamTrans, and the San Mateo County Transit Authority (TA). We are dedicated to providing the public with high-quality, efficient and sustainable transportation options. We are currently seeking a motivated and passionate Marketing Specialist to join our team. This role requires a dynamic individual with a background in marketing, sales, research and/or strategic planning to contribute to the promotion, growth, and development of our transit services. EXAMPLES OF ESSENTIAL FUNCTIONS: Develop and implement innovative strategic marketing plans and/or campaigns to promote the visibility and utilization of our transit services in conjunction with staff and contractors. Find new and exciting ways to promote the Caltrain/SamTrans/TA brands via emerging media and the soon-to-be-launched online merchandise storefront. Strategize and support the Manager of Ad Revenue and Partnerships with B2B sales initiatives, i.e., identifying sales targets and ideating on digital and print collateral/campaigns. Engage with potential customers in a B2C environment to understand their needs and preferences, adapting marketing strategies accordingly. Work closely with SMCTD’s market research team to ensure marketing spend reaches its target audience and provides a return on investment (ROI). Monitor, analyze, and report on marketing metrics to identify areas for improvement. Collaborate with cross-functional teams to develop and execute integrated marketing campaigns across various platforms, including digital, print, and events. EXAMPLES OF DUTIES: Conceptualize and produce unique promotional materials such as brochures, flyers, and web content. Assist in conducting market research to identify emerging trends, customer preferences, and competitive insights. Organize and participate in marketing events and initiatives to enhance community engagement and awareness. Collaborate with the digital communications team to optimize online presence, including website content, social media strategy, and email campaigns. Support GoPass (B2B, Caltrain) sales with necessary collateral, presentations, and strategy input to secure corporate partnerships and deals. Manage budget allocation for various marketing projects, ensuring cost-effective solutions are pursued. Collaborates closely with the broader marketing team, communications teams, and other relevant departments. May occasionally oversee interns or junior marketing staff for specific projects or campaigns. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Reports directly to the Marketing Director who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor's degree in any field. A minimum of 2 years of experience in a marketing and/or sales environment. Demonstrated expertise in both B2B and B2C marketing strategies and implementation. Proficient in using marketing software and tools, including analytics. Strong communication and interpersonal skills, with an ability to work in a team-oriented environment. Excellent problem-solving abilities and a proactive approach to addressing challenges. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, September 24, 2023 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Sep 02, 2023
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Marketing Specialist EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Communications APPLICATION DEADLINE: Sunday, September 24, 2023 PAY RANGE: $1,277 - $1,950 weekly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The San Mateo County Transit District is the governing body for Caltrain, SamTrans, and the San Mateo County Transit Authority (TA). We are dedicated to providing the public with high-quality, efficient and sustainable transportation options. We are currently seeking a motivated and passionate Marketing Specialist to join our team. This role requires a dynamic individual with a background in marketing, sales, research and/or strategic planning to contribute to the promotion, growth, and development of our transit services. EXAMPLES OF ESSENTIAL FUNCTIONS: Develop and implement innovative strategic marketing plans and/or campaigns to promote the visibility and utilization of our transit services in conjunction with staff and contractors. Find new and exciting ways to promote the Caltrain/SamTrans/TA brands via emerging media and the soon-to-be-launched online merchandise storefront. Strategize and support the Manager of Ad Revenue and Partnerships with B2B sales initiatives, i.e., identifying sales targets and ideating on digital and print collateral/campaigns. Engage with potential customers in a B2C environment to understand their needs and preferences, adapting marketing strategies accordingly. Work closely with SMCTD’s market research team to ensure marketing spend reaches its target audience and provides a return on investment (ROI). Monitor, analyze, and report on marketing metrics to identify areas for improvement. Collaborate with cross-functional teams to develop and execute integrated marketing campaigns across various platforms, including digital, print, and events. EXAMPLES OF DUTIES: Conceptualize and produce unique promotional materials such as brochures, flyers, and web content. Assist in conducting market research to identify emerging trends, customer preferences, and competitive insights. Organize and participate in marketing events and initiatives to enhance community engagement and awareness. Collaborate with the digital communications team to optimize online presence, including website content, social media strategy, and email campaigns. Support GoPass (B2B, Caltrain) sales with necessary collateral, presentations, and strategy input to secure corporate partnerships and deals. Manage budget allocation for various marketing projects, ensuring cost-effective solutions are pursued. Collaborates closely with the broader marketing team, communications teams, and other relevant departments. May occasionally oversee interns or junior marketing staff for specific projects or campaigns. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Reports directly to the Marketing Director who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor's degree in any field. A minimum of 2 years of experience in a marketing and/or sales environment. Demonstrated expertise in both B2B and B2C marketing strategies and implementation. Proficient in using marketing software and tools, including analytics. Strong communication and interpersonal skills, with an ability to work in a team-oriented environment. Excellent problem-solving abilities and a proactive approach to addressing challenges. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, September 24, 2023 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title SF State College Corps Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs (ORSP) Appointment Type Temporary. The position will end on or before August 31, 2024, permanent status cannot be earned in this position. This temporary appointment can be concluded prior to the stated temporary appointment end date normally with a two-week notice period. Continuation of this temporary appointment is contingent upon funding. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,921.00 - $5,467.00 Per Month ($59,052.00 - $65,604.00 Annually) Salary is commensurate with experience. Position Summary The College Corps Program Lead is responsible for the day-to-day-operations of the grant-funded #CaliforniansForAll College Corps program. The purpose of this initiative is to build the next generation of civic leaders by engaging college students in meaningful community service. Through College Corps, the Program Lead will advance three primary goals: engage college students in meaningful service opportunities that build leadership skills and civic responsibility; help students from diverse backgrounds graduate college on time and with less debt; support the work of community based organizations focused on key local priorities (K-12 education, food insecurity, and climate action). The Program Lead works closely with Primary Investigator, cross-functional teams, and grant funders to plan and develop scope, deliverables, required resources, work plans, budgets, reports, proposals, and timing for grant related activities including program strategy, project delegation, and program implementation. The Program Lead leads recruitment, training, supervision, support, and assessment efforts for all College Corps members and partner organizations daily. The Program Lead works directly with community partners organizations on engagement and implementation of the program and ensures grant goals and requirements are met regarding the student experience, campus participation, and collaboration across the university Position Information Program Management, Fiscal, Data Collection, Reporting Manage SF State College Corps program and project initiatives that adhere to organizational objectives. Responsible for the day-to-day operations of the SF State College Corps program. Manage and administer data collection, reports, and proposals for California Volunteers and AmeriCorps through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Implement program data tracking and assessment tools, including reviewing requirements and expectations from grant funders, contributing to development of campus tools, ensuring completion and submission of necessary data, preparation of reports. Responsible for collecting, tracking, and maintaining activities and related program data and contributing to complete required reporting. Maintain and manage budget as it relates to student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Collaboratively work and provide support to course instructor who teaches the associated A U 500 College Corps seminar academic course as aligned with program Lead and collaborate with other College Corps program staff member(s) to ensure planning, implementation, and programming are effectively executed to meet deadlines and achieve program goals. Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Manage, lead, review, and collaboratively implement curriculum and training for program participating Fellows and participating community organizations. Host Site Community Partner Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps Host Sites, includes marketing, applicant review and placement matching, and host site requirements. Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Responsible for the outreach promotion of College Corps and communication materials. Work includes both print, online, and presentations. Responsible for maintaining the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment Minimum Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Knowledge of and ability to apply fundamental concepts. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to compile, write, and present reports related to program or administrative specialty. Ability to train others on new skills and procedures and provide lead work direction. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position Preferred Qualifications Attention to detail and ability to manage competing priorities and multi-task to execute and implement action plans to meet outcomes in a fast-paced environment. Have knowledge and experience working in various forms of experiential education and civic engagement with an emphasis on higher education, and a commitment to the common good and social justice. Sound grasp of academic internship pedagogy and experience in community engaged scholarship. An awareness of and commitment to the value and practice of assessment. Demonstrate commitment to the SF State and ICCE mission and core values. Have knowledge and ability to utilize digital media platforms and tools such as, Adobe Premier Pro, social media monitoring tools, graphics, and video production. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 16, 2023
Full Time
Description: Working Title SF State College Corps Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs (ORSP) Appointment Type Temporary. The position will end on or before August 31, 2024, permanent status cannot be earned in this position. This temporary appointment can be concluded prior to the stated temporary appointment end date normally with a two-week notice period. Continuation of this temporary appointment is contingent upon funding. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,921.00 - $5,467.00 Per Month ($59,052.00 - $65,604.00 Annually) Salary is commensurate with experience. Position Summary The College Corps Program Lead is responsible for the day-to-day-operations of the grant-funded #CaliforniansForAll College Corps program. The purpose of this initiative is to build the next generation of civic leaders by engaging college students in meaningful community service. Through College Corps, the Program Lead will advance three primary goals: engage college students in meaningful service opportunities that build leadership skills and civic responsibility; help students from diverse backgrounds graduate college on time and with less debt; support the work of community based organizations focused on key local priorities (K-12 education, food insecurity, and climate action). The Program Lead works closely with Primary Investigator, cross-functional teams, and grant funders to plan and develop scope, deliverables, required resources, work plans, budgets, reports, proposals, and timing for grant related activities including program strategy, project delegation, and program implementation. The Program Lead leads recruitment, training, supervision, support, and assessment efforts for all College Corps members and partner organizations daily. The Program Lead works directly with community partners organizations on engagement and implementation of the program and ensures grant goals and requirements are met regarding the student experience, campus participation, and collaboration across the university Position Information Program Management, Fiscal, Data Collection, Reporting Manage SF State College Corps program and project initiatives that adhere to organizational objectives. Responsible for the day-to-day operations of the SF State College Corps program. Manage and administer data collection, reports, and proposals for California Volunteers and AmeriCorps through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Implement program data tracking and assessment tools, including reviewing requirements and expectations from grant funders, contributing to development of campus tools, ensuring completion and submission of necessary data, preparation of reports. Responsible for collecting, tracking, and maintaining activities and related program data and contributing to complete required reporting. Maintain and manage budget as it relates to student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Collaboratively work and provide support to course instructor who teaches the associated A U 500 College Corps seminar academic course as aligned with program Lead and collaborate with other College Corps program staff member(s) to ensure planning, implementation, and programming are effectively executed to meet deadlines and achieve program goals. Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Manage, lead, review, and collaboratively implement curriculum and training for program participating Fellows and participating community organizations. Host Site Community Partner Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps Host Sites, includes marketing, applicant review and placement matching, and host site requirements. Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Responsible for the outreach promotion of College Corps and communication materials. Work includes both print, online, and presentations. Responsible for maintaining the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment Minimum Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Knowledge of and ability to apply fundamental concepts. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to compile, write, and present reports related to program or administrative specialty. Ability to train others on new skills and procedures and provide lead work direction. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position Preferred Qualifications Attention to detail and ability to manage competing priorities and multi-task to execute and implement action plans to meet outcomes in a fast-paced environment. Have knowledge and experience working in various forms of experiential education and civic engagement with an emphasis on higher education, and a commitment to the common good and social justice. Sound grasp of academic internship pedagogy and experience in community engaged scholarship. An awareness of and commitment to the value and practice of assessment. Demonstrate commitment to the SF State and ICCE mission and core values. Have knowledge and ability to utilize digital media platforms and tools such as, Adobe Premier Pro, social media monitoring tools, graphics, and video production. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
We are seeking dynamic, customer-focused Patron Experience Associates at our Standley Lake Library to provide frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need - whether it be what to read next, how to download an e-book or how to find a job - is what we do all day, every day. If you're passionate about providing outstanding customer service, serving your community, and are ready to contribute to the Library's success, then this may be the job for you! The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Patron Experience Associate provides information to patrons in person, by phone, mail and via electronic means. The Patron Experience Associate performs simple to moderately complex research activities. Advises patrons on appropriate materials. May be a generalist or specialize in services to specific market segments (Children, Teens, Adults, Seniors, Spanish Speaking and Digital Resources). Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology. Apply By: 10/03/23 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring Range: $19.08 - $23.86 per hour CUSTOMER SERVICE: Provides information, referrals and reader’s advisory assistance to patrons in person, by phone, mail and via electronic means. Locates materials using manual and electronic databases in JCPL, other Library systems and/or other sources. Refers patrons to community resources and other appropriate resources for further information as necessary. Advises patrons about on-line searching. Uses high-level customer service skills to determine patron needs. Creates a positive inviting atmosphere for all patrons. Addresses and resolves complaints from patrons or forwards to appropriate staff as necessary. Promotes and presents programs, classes, workshops both in the Library and off site. Advises and instructs Library patrons in using equipment necessary to access Library resources. May present programming training or classes to the public, both on or off site. Provides quality programs presented in their area of specialty, including off-site locations. Conducts Library tours and community outreach. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Under supervision, assists in the development and maintenance of instructional tools, databases and reader’s advisory materials. Routinely provides direct customer service. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Suggests program needs. OPERATIONAL ORGANIZATION: Participates in the responsibility for the general appearance and safety of the division and Library as a whole. Assists with collection development and maintenance. Ensures access to all materials both physical and virtual. May create content for the web or social media. Participates in the design and creation of displays, bulletin boards, signs, posters, informational/directional aids and special exhibits. Keeps current on Library policies and procedures relevant to the location and/or Library as a whole. Monitors adherence to policies and procedures and/or communicates policies to patrons as necessary. Stays current on new trends and technologies. May collect, tabulate, maintain data and prepare standardized reports. OVERSIGHT: May assist in coordinating the work and schedules of ancillary staff and volunteers. May assume responsibility for the operation of the Library in absence of the Public Services Manager and/or Person in Charge. Takes appropriate action for disturbances and other emergencies. Other duties and responsibilities as assigned. Preferred - Customer service experience. Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
Sep 20, 2023
Full Time
We are seeking dynamic, customer-focused Patron Experience Associates at our Standley Lake Library to provide frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need - whether it be what to read next, how to download an e-book or how to find a job - is what we do all day, every day. If you're passionate about providing outstanding customer service, serving your community, and are ready to contribute to the Library's success, then this may be the job for you! The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Patron Experience Associate provides information to patrons in person, by phone, mail and via electronic means. The Patron Experience Associate performs simple to moderately complex research activities. Advises patrons on appropriate materials. May be a generalist or specialize in services to specific market segments (Children, Teens, Adults, Seniors, Spanish Speaking and Digital Resources). Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology. Apply By: 10/03/23 Division: Library Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring Range: $19.08 - $23.86 per hour CUSTOMER SERVICE: Provides information, referrals and reader’s advisory assistance to patrons in person, by phone, mail and via electronic means. Locates materials using manual and electronic databases in JCPL, other Library systems and/or other sources. Refers patrons to community resources and other appropriate resources for further information as necessary. Advises patrons about on-line searching. Uses high-level customer service skills to determine patron needs. Creates a positive inviting atmosphere for all patrons. Addresses and resolves complaints from patrons or forwards to appropriate staff as necessary. Promotes and presents programs, classes, workshops both in the Library and off site. Advises and instructs Library patrons in using equipment necessary to access Library resources. May present programming training or classes to the public, both on or off site. Provides quality programs presented in their area of specialty, including off-site locations. Conducts Library tours and community outreach. CORE LIBRARY SERVICES: Participates with others in cross-functional teams to accomplish goals and objectives. Under supervision, assists in the development and maintenance of instructional tools, databases and reader’s advisory materials. Routinely provides direct customer service. Assists with evaluating and maintaining the existing collection through recommendations and weeding of materials. Suggests program needs. OPERATIONAL ORGANIZATION: Participates in the responsibility for the general appearance and safety of the division and Library as a whole. Assists with collection development and maintenance. Ensures access to all materials both physical and virtual. May create content for the web or social media. Participates in the design and creation of displays, bulletin boards, signs, posters, informational/directional aids and special exhibits. Keeps current on Library policies and procedures relevant to the location and/or Library as a whole. Monitors adherence to policies and procedures and/or communicates policies to patrons as necessary. Stays current on new trends and technologies. May collect, tabulate, maintain data and prepare standardized reports. OVERSIGHT: May assist in coordinating the work and schedules of ancillary staff and volunteers. May assume responsibility for the operation of the Library in absence of the Public Services Manager and/or Person in Charge. Takes appropriate action for disturbances and other emergencies. Other duties and responsibilities as assigned. Preferred - Customer service experience. Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Library Services
City of Portland, Oregon
Portland, Oregon, United States
The Position About the position Job Appointment: Full Time Work Schedule: Ability to work alternate schedule Work Location: Hybrid- 1900 SW 4th Ave, Portland, OR Benefits: Please check our benefits tab for an overview of benefits for this position. Union Representation: Professional Technical Employees, Local 17 (PROTEC17) . To view this labor agreement, please click here . Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume. Position Summary The graphic designer II will perform a wide variety of graphics and other communication-related tasks, from routine to complex. Projects assigned to this position will vary and include graphics development (both print and digital) as well as design of a wide variety of documents, brochures, online content, reports, charts, maps, presentations, signage, flyers, posters, and more. This position will also assist with having content translated into multiple languages and will perform some basic photography and video production work. This position will be part of the BDS Communications Team which provides internal and external communication services to the entire bureau. The team provides long-term strategic support for bureau communication efforts, project and change support for major and minor process improvement efforts and responds to communication service work requests. As a Graphic Designer II , you will: Write and edit content and produce graphics for social media, web, email communications, and other targeted digital messaging Organize and maintain communication collateral such as design files for digital forms and brochures, presentations, signs, graphics, etc. Be proficient working in a Windows-based platform. Provide advanced level skills in Adobe Creative Suite: InDesign, Photoshop, Illustrator, and Premiere Pro or Rush. In addition, Microsoft Office (Word, Excel, Publisher, and PowerPoint) and Acrobat Pro to support: Layout of documents, brochures, presentations, signage and more. Editing PDFs Create and update forms (interactive PDFs) Knowledge of vector-based images and logos Creation of documents, presentations, and spreadsheets using Microsoft Word, PowerPoint, and Excel Photo and video editing and curation Create social media content for platforms such as Facebook, Twitter, Instagram, and YouTube to communicate with the public. Responsibilities may include assisting with the development and publishing of content including creating events, daily posts, etc.Design email content using a mass HTML email provider, such as Mailchimp, Emma, Constant Contact, GovDelivery, etc. (The Bureau of Development Services will be using GovDelivery exclusively for its email newsletter content starting not later than January 2024.) About the Bureau of Development Services Our Equity Commitment: The Bureau of Development Services is committed to eliminating racism and all discriminatory practices in our services and in our workplace because we understand the positive value of equitable systems. Equity: Conditions that allow everyone to flourish so that race, gender, ability and/or other held identities do not determine access or outcomes. To learn more about The Bureau of Development Services equity commitment - please review our equity commitment: https://www.portlandoregon.gov/bds/article/670171 Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about this position duties and responsibilities, day to day, review of the announcement and how to apply and answer questions you may have about the position. Tuesday, September 12th, 2023: 5-6PM Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZYqcuCvqzMiG9R5IlHOKIOCyzHP6mQcNa9Q After registering, you will receive a confirmation email containing information about joining the meeting. Have a question? Contact Information: Tami Larison, Senior Recruiter Bureau of Human Resources Tamara.Larison@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability and experience to independently coordinate assigned graphics and communication projects from concept to completion, reviewing work with managers and staff, and completing assigned projects within production deadlines. Ability and experience demonstrating the talent to write and edit text for clarity and space allotment for both internal and external audiences. This includes copywriting, editing, and proofreading skills using the English language Ability and experience utilizing established design and branding guidelines, including adapting graphic projects as requested, and completing all assigned projects to strict graphic and accessibility standards. Ability and experience in effectively conveying technical information through the utilization of visual aids and various multimedia platforms. Experience communicating to different target audiences using creative and culturally appropriate design elements. Examples include designing to diverse cultures and communities who prefer a non-English language Experience tracking and completing requested changes on various sized projects, including information provided by multiple editors that demonstrate a high-level of accuracy . Applicants must also: Provide a link to your online portfolio to be used during the selection (Interview) process. The Recruitment Process Step 1: Apply online between September 4 , 2023 - September 22, 2023 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) In addition to your resume and supplemental response you will need to submit a link to your online portfolio to be used during the selection (Interview) process. Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: September 12 to September 29 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of October 2, 2023 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Mid October 2023 Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: Early November 2023 Step 6: Start Date: Mid November A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer Closing Date/Time: 9/22/2023 11:59 PM Pacific
Sep 05, 2023
Full Time
The Position About the position Job Appointment: Full Time Work Schedule: Ability to work alternate schedule Work Location: Hybrid- 1900 SW 4th Ave, Portland, OR Benefits: Please check our benefits tab for an overview of benefits for this position. Union Representation: Professional Technical Employees, Local 17 (PROTEC17) . To view this labor agreement, please click here . Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume. Position Summary The graphic designer II will perform a wide variety of graphics and other communication-related tasks, from routine to complex. Projects assigned to this position will vary and include graphics development (both print and digital) as well as design of a wide variety of documents, brochures, online content, reports, charts, maps, presentations, signage, flyers, posters, and more. This position will also assist with having content translated into multiple languages and will perform some basic photography and video production work. This position will be part of the BDS Communications Team which provides internal and external communication services to the entire bureau. The team provides long-term strategic support for bureau communication efforts, project and change support for major and minor process improvement efforts and responds to communication service work requests. As a Graphic Designer II , you will: Write and edit content and produce graphics for social media, web, email communications, and other targeted digital messaging Organize and maintain communication collateral such as design files for digital forms and brochures, presentations, signs, graphics, etc. Be proficient working in a Windows-based platform. Provide advanced level skills in Adobe Creative Suite: InDesign, Photoshop, Illustrator, and Premiere Pro or Rush. In addition, Microsoft Office (Word, Excel, Publisher, and PowerPoint) and Acrobat Pro to support: Layout of documents, brochures, presentations, signage and more. Editing PDFs Create and update forms (interactive PDFs) Knowledge of vector-based images and logos Creation of documents, presentations, and spreadsheets using Microsoft Word, PowerPoint, and Excel Photo and video editing and curation Create social media content for platforms such as Facebook, Twitter, Instagram, and YouTube to communicate with the public. Responsibilities may include assisting with the development and publishing of content including creating events, daily posts, etc.Design email content using a mass HTML email provider, such as Mailchimp, Emma, Constant Contact, GovDelivery, etc. (The Bureau of Development Services will be using GovDelivery exclusively for its email newsletter content starting not later than January 2024.) About the Bureau of Development Services Our Equity Commitment: The Bureau of Development Services is committed to eliminating racism and all discriminatory practices in our services and in our workplace because we understand the positive value of equitable systems. Equity: Conditions that allow everyone to flourish so that race, gender, ability and/or other held identities do not determine access or outcomes. To learn more about The Bureau of Development Services equity commitment - please review our equity commitment: https://www.portlandoregon.gov/bds/article/670171 Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about this position duties and responsibilities, day to day, review of the announcement and how to apply and answer questions you may have about the position. Tuesday, September 12th, 2023: 5-6PM Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZYqcuCvqzMiG9R5IlHOKIOCyzHP6mQcNa9Q After registering, you will receive a confirmation email containing information about joining the meeting. Have a question? Contact Information: Tami Larison, Senior Recruiter Bureau of Human Resources Tamara.Larison@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability and experience to independently coordinate assigned graphics and communication projects from concept to completion, reviewing work with managers and staff, and completing assigned projects within production deadlines. Ability and experience demonstrating the talent to write and edit text for clarity and space allotment for both internal and external audiences. This includes copywriting, editing, and proofreading skills using the English language Ability and experience utilizing established design and branding guidelines, including adapting graphic projects as requested, and completing all assigned projects to strict graphic and accessibility standards. Ability and experience in effectively conveying technical information through the utilization of visual aids and various multimedia platforms. Experience communicating to different target audiences using creative and culturally appropriate design elements. Examples include designing to diverse cultures and communities who prefer a non-English language Experience tracking and completing requested changes on various sized projects, including information provided by multiple editors that demonstrate a high-level of accuracy . Applicants must also: Provide a link to your online portfolio to be used during the selection (Interview) process. The Recruitment Process Step 1: Apply online between September 4 , 2023 - September 22, 2023 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) In addition to your resume and supplemental response you will need to submit a link to your online portfolio to be used during the selection (Interview) process. Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: September 12 to September 29 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of October 2, 2023 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Mid October 2023 Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: Early November 2023 Step 6: Start Date: Mid November A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer Closing Date/Time: 9/22/2023 11:59 PM Pacific