Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited school of law, plus two (2) years of experience as a practicing attorney in the State of Texas. Residency in the City of Austin for a period of not less than two (2) years immediately preceding appointment is required. Licenses and Certifications Required: Member in good standing State Bar of Texas. Notes to Applicants To view the detailed Recruitment Profile for this position, please click here. The work of the court Please note that all court settings are open to the public. The Municipal Court is the judicial branch of local government, the City of Austin. The court commits to administering fair, efficient, and prompt justice. Court services are handled both onsite and online, or by telephone, email, and mail. The court decides the lowest level criminal offenses in the state of Texas, including traffic, city ordinance, juvenile, and disabled parking. The court also: Collaborates with community court Processes citizen complaints Presides over bench and jury trials Processes parking citations Responds to requests for public information Explains options when: delinquent cases are sent to the collection agency delinquent cases cause a juvenile or minor’s driver’s license renewal to be denied you are accused of a violating class C law in Austin, even if you don’t live here you can’t comply with court orders Our Youth Services Unit: Helps juveniles and their families understand what they need to do to comply with court orders and/or program requirements. Provides educational alternative sentencing and deferral options that, if successfully completed, keep a charge off a juvenile’s record. The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. This includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position is open until filled; however, interested applicants are strongly encouraged to apply no later than May 17, 2024 for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range Commensurate Hours Nights, weekends, and other shifts. Work location will be at the Travis County Central Booking Facility. Municipal Court operations are 24/7. Schedule and location may change based on business needs. Job Close Date Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 W. 10th St. Austin, TX 78701 Preferred Qualifications The Ideal Candidate Possesses excellent knowledge of Texas Criminal Law and procedure, has experience reviewing and determining probable cause, has knowledge of bail and bond procedures, possesses basic computer skills and the ability to learn various case management systems, is willing to work shifts which may include 6am-2pm, 2pm-10pm, or 10pm-6am and may also include weekends. The following core competencies are important for this role: Legal Knowledge and Application - Demonstrates a comprehensive understanding of judicial procedures, civil and criminal law, municipal codes, and relevant state laws, applying this knowledge to interpret and navigate complex legal issues in accordance with Federal, State, and Local laws and ordinances. Effective Communication - Exhibits strong oral and written communication skills to convey legal information clearly and persuasively, fostering positive relationships with City employees and the public while handling conflicts and uncertain situations with professionalism. Organizational and Analytical Skills - Applies exceptional organizational skills to handle multiple tasks, prioritize responsibilities, and adapt to changes in priorities, utilizing analytical skills for data analysis and effective problem-solving in legal matters. Conflict Resolution and Adaptability - Demonstrates the ability to handle conflicts and uncertain situations with poise, promoting resolution and maintaining a positive work environment, while showcasing adaptability to changes in priorities and interruptions. Equity and Inclusion Applies an equity lens and framework to promote inclusive, diverse, and safe workspaces and programs, integrating a commitment to fairness and diversity into decision making processes and legal practices. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines whether probable cause is present in arrest and search warrants for all level of criminal offenses. Reviews and administers applicable legislation. Reviews information from Pre-Trial and the State of Texas Public Safety Reporting System regarding consideration of personal recognizance (non-cash) bonds and makes determinations. Determines bail amounts and bond conditions as appropriate. Performs duties of a magistrate enumerated in the Texas Code of Criminal Procedure Art. 15.17. Presides over Counsel at First Appearance (“CAFA”) dockets as that program becomes active. Responsibilities - Supervisor and/or Leadership Exercised: Limited supervision of courtroom staff. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of judicial procedures. Knowledge of civil and criminal law. Knowledge of the Municipal codes and State laws. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, and Local laws and ordinances as it applies to this position. Knowledge of City practice, policy, and procedures. Skill in effective oral and/or written communication. Skill in organizing, interpreting, and applying legal principles to complex legal problems. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to apply an equity lens and framework to promote inclusive, diverse, and safe workspaces and programs. Ability to integrate a commitment to fairness and diversity into decision-making processes and legal practices. Ability to apply knowledge of criminal/civil law. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to work as assigned. (Substitute judges are scheduled for shifts not regularly covered or temporarily vacated by associate judges - unless specifically stated by Council Ordinance, there is no guarantee of assignments) Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Substitute Judge position are: Graduation from an accredited school of law, plus two (2) years of experience as a practicing attorney in the State of Texas. Residency in the City of Austin for a period of not less than two (2) years immediately preceding appointment is required. Do you meet these minimum qualifications? Yes No * Are you a Member in good standing State Bar of Texas? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How many years of experience do you have practicing criminal law? 0 - 2 years. 2 - 4 years. 4 - 6 years. 6 - 8 years. More than 8 years. * Would you be willing to work an 11:00 p.m. - 7:00 a.m. shift on a rotating basis? Yes No * If selected for this position, do you intend to practice criminal law outside of Travis County? Yes. No. * Describe your knowledge and training with the Judicial Cannons of Conduct as applicable to municipal court judges. (Open Ended Question) * Describe your familiarity of criminal procedure and the penal code. (Open Ended Question) * Describe any experience you have had appearing before the Austin Municipal Court or another municipal court? (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Apr 18, 2024
Part Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited school of law, plus two (2) years of experience as a practicing attorney in the State of Texas. Residency in the City of Austin for a period of not less than two (2) years immediately preceding appointment is required. Licenses and Certifications Required: Member in good standing State Bar of Texas. Notes to Applicants To view the detailed Recruitment Profile for this position, please click here. The work of the court Please note that all court settings are open to the public. The Municipal Court is the judicial branch of local government, the City of Austin. The court commits to administering fair, efficient, and prompt justice. Court services are handled both onsite and online, or by telephone, email, and mail. The court decides the lowest level criminal offenses in the state of Texas, including traffic, city ordinance, juvenile, and disabled parking. The court also: Collaborates with community court Processes citizen complaints Presides over bench and jury trials Processes parking citations Responds to requests for public information Explains options when: delinquent cases are sent to the collection agency delinquent cases cause a juvenile or minor’s driver’s license renewal to be denied you are accused of a violating class C law in Austin, even if you don’t live here you can’t comply with court orders Our Youth Services Unit: Helps juveniles and their families understand what they need to do to comply with court orders and/or program requirements. Provides educational alternative sentencing and deferral options that, if successfully completed, keep a charge off a juvenile’s record. The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. This includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position is open until filled; however, interested applicants are strongly encouraged to apply no later than May 17, 2024 for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range Commensurate Hours Nights, weekends, and other shifts. Work location will be at the Travis County Central Booking Facility. Municipal Court operations are 24/7. Schedule and location may change based on business needs. Job Close Date Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 W. 10th St. Austin, TX 78701 Preferred Qualifications The Ideal Candidate Possesses excellent knowledge of Texas Criminal Law and procedure, has experience reviewing and determining probable cause, has knowledge of bail and bond procedures, possesses basic computer skills and the ability to learn various case management systems, is willing to work shifts which may include 6am-2pm, 2pm-10pm, or 10pm-6am and may also include weekends. The following core competencies are important for this role: Legal Knowledge and Application - Demonstrates a comprehensive understanding of judicial procedures, civil and criminal law, municipal codes, and relevant state laws, applying this knowledge to interpret and navigate complex legal issues in accordance with Federal, State, and Local laws and ordinances. Effective Communication - Exhibits strong oral and written communication skills to convey legal information clearly and persuasively, fostering positive relationships with City employees and the public while handling conflicts and uncertain situations with professionalism. Organizational and Analytical Skills - Applies exceptional organizational skills to handle multiple tasks, prioritize responsibilities, and adapt to changes in priorities, utilizing analytical skills for data analysis and effective problem-solving in legal matters. Conflict Resolution and Adaptability - Demonstrates the ability to handle conflicts and uncertain situations with poise, promoting resolution and maintaining a positive work environment, while showcasing adaptability to changes in priorities and interruptions. Equity and Inclusion Applies an equity lens and framework to promote inclusive, diverse, and safe workspaces and programs, integrating a commitment to fairness and diversity into decision making processes and legal practices. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines whether probable cause is present in arrest and search warrants for all level of criminal offenses. Reviews and administers applicable legislation. Reviews information from Pre-Trial and the State of Texas Public Safety Reporting System regarding consideration of personal recognizance (non-cash) bonds and makes determinations. Determines bail amounts and bond conditions as appropriate. Performs duties of a magistrate enumerated in the Texas Code of Criminal Procedure Art. 15.17. Presides over Counsel at First Appearance (“CAFA”) dockets as that program becomes active. Responsibilities - Supervisor and/or Leadership Exercised: Limited supervision of courtroom staff. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of judicial procedures. Knowledge of civil and criminal law. Knowledge of the Municipal codes and State laws. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, and Local laws and ordinances as it applies to this position. Knowledge of City practice, policy, and procedures. Skill in effective oral and/or written communication. Skill in organizing, interpreting, and applying legal principles to complex legal problems. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to apply an equity lens and framework to promote inclusive, diverse, and safe workspaces and programs. Ability to integrate a commitment to fairness and diversity into decision-making processes and legal practices. Ability to apply knowledge of criminal/civil law. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to work as assigned. (Substitute judges are scheduled for shifts not regularly covered or temporarily vacated by associate judges - unless specifically stated by Council Ordinance, there is no guarantee of assignments) Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Substitute Judge position are: Graduation from an accredited school of law, plus two (2) years of experience as a practicing attorney in the State of Texas. Residency in the City of Austin for a period of not less than two (2) years immediately preceding appointment is required. Do you meet these minimum qualifications? Yes No * Are you a Member in good standing State Bar of Texas? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How many years of experience do you have practicing criminal law? 0 - 2 years. 2 - 4 years. 4 - 6 years. 6 - 8 years. More than 8 years. * Would you be willing to work an 11:00 p.m. - 7:00 a.m. shift on a rotating basis? Yes No * If selected for this position, do you intend to practice criminal law outside of Travis County? Yes. No. * Describe your knowledge and training with the Judicial Cannons of Conduct as applicable to municipal court judges. (Open Ended Question) * Describe your familiarity of criminal procedure and the penal code. (Open Ended Question) * Describe any experience you have had appearing before the Austin Municipal Court or another municipal court? (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
MASSACHUSETTS TRIAL COURT
Clinton, Massachusetts, United States
Title: Assistant Clerk Magistrate- Clinton District Court Pay Grade: Assistant Clerk Magistrate Starting Pay:$ 134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile: https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. • Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. • Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. • Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. • Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. • Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Supervision Received: Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience; Preferred Qualifications: Law degree preferred Closing Date/Time: 2024-07-16
Apr 18, 2024
Full Time
Title: Assistant Clerk Magistrate- Clinton District Court Pay Grade: Assistant Clerk Magistrate Starting Pay:$ 134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile: https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: The employees in this position assist the Clerk-Magistrate in performing magisterial and administrative duties as set forth in state statutes and court rules. • Magisterial responsibilities include determining probable cause for the issuance of criminal complaints and search warrants, in court and out of court bail determinations, determinations of preliminary probation violation hearings, adjudicating small claims motions and trials and presiding over both civil and criminal motor vehicle hearings. • Assistant clerk-magistrates also may decide certain non-dispositive motions in civil and criminal cases, enter defaults and default judgments and other civil process. • Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. • Work is performed under the direction of the Clerk-Magistrate or First Assistant Clerk-Magistrate. • Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Supervision Received: Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: Thorough knowledge of state statutes, case law and court rules which prescribe the powers and duties of the Clerk-Magistrate and ability to interpret and apply them to the administrative procedures of the office. • Thorough knowledge of court procedure, legal documents, laws and legal factors pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Knowledge of and ability to use computer software such as MS Office, including word processing, spreadsheets, data bases, and PowerPoint. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Good communication skills and the ability to maintain effective working relationships with court officials, attorneys, subordinate employees, government agencies and the general public. Minimum Requirements: A Bachelor’s Degree; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total; OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience; Preferred Qualifications: Law degree preferred Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Apr 18, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction About the Position Performs professional Pro Tempore (Pro Tem) judicial duties involved in interpreting and applying the local, State and Federal laws, conducts the hearing of minimal court cases and determines cases which are in the jurisdiction of the Court. Pro Tems will be contacted to relieve Full-Time judges/hearing officer on an as needed basis, sometimes with short notice. Assignments can include weekend and holiday duties. For City Council for initial two-year term. Term reappointment start date will be TBD in 2024. Current Pay rate is $74.84/hour Minimum Qualifications Education and Experience A Juris Doctorate from an accredited law school. At least five years of legal work experience. Licensing, Certifications, and Other Requirements Current membership in the Arizona State Bar Association. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Presides over a variety of hearings including misdemeanor and civil traffic, zoning, juvenile cases, orders of protection, and injunctions prohibiting harassment cases filed with the Scottsdale City Court. Imposes sentences commensurate to the offense and with the parameters allowed by law. Conducts interviews for orders of protection and harassment injunctions and prepares appropriate orders. Performs duties as a backup and /or substitute Judge in the event of expected and unexpected absences of City Judges. At request, presides over the administrative hearings for the revocation of City issued licenses. Determines pleas, motions, sentencing issues, also decides extended time payment, restitution, revocation or probation and forfeiture of bond hearings. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit in a courtroom setting for extended time periods. Operate a variety of standard office equipment including computer, telephone, calculator, copy machine, fax machine and require continuous repetitive arm, hand and eye movement. Lift and carry materials weighing up to 30 pounds. On-call to include weekend jail court. Click here to review the entire job description. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI DatabaseCriminal Background screeningDrug Screen 39-Month Motor Vehicle Department Records Check The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 5/1/2024 11:59 PM Arizona
Apr 18, 2024
Part Time
Introduction About the Position Performs professional Pro Tempore (Pro Tem) judicial duties involved in interpreting and applying the local, State and Federal laws, conducts the hearing of minimal court cases and determines cases which are in the jurisdiction of the Court. Pro Tems will be contacted to relieve Full-Time judges/hearing officer on an as needed basis, sometimes with short notice. Assignments can include weekend and holiday duties. For City Council for initial two-year term. Term reappointment start date will be TBD in 2024. Current Pay rate is $74.84/hour Minimum Qualifications Education and Experience A Juris Doctorate from an accredited law school. At least five years of legal work experience. Licensing, Certifications, and Other Requirements Current membership in the Arizona State Bar Association. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Presides over a variety of hearings including misdemeanor and civil traffic, zoning, juvenile cases, orders of protection, and injunctions prohibiting harassment cases filed with the Scottsdale City Court. Imposes sentences commensurate to the offense and with the parameters allowed by law. Conducts interviews for orders of protection and harassment injunctions and prepares appropriate orders. Performs duties as a backup and /or substitute Judge in the event of expected and unexpected absences of City Judges. At request, presides over the administrative hearings for the revocation of City issued licenses. Determines pleas, motions, sentencing issues, also decides extended time payment, restitution, revocation or probation and forfeiture of bond hearings. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit in a courtroom setting for extended time periods. Operate a variety of standard office equipment including computer, telephone, calculator, copy machine, fax machine and require continuous repetitive arm, hand and eye movement. Lift and carry materials weighing up to 30 pounds. On-call to include weekend jail court. Click here to review the entire job description. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI DatabaseCriminal Background screeningDrug Screen 39-Month Motor Vehicle Department Records Check The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 5/1/2024 11:59 PM Arizona
State of Missouri
Hillsboro, Missouri, United States
Court Reporter A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Court Reporter within the Missouri Judicial branch. Persons serving as official court reporter shall be an officer of the court and shall hold office at the pleasure of the judge who appoints the reporter. Other key responsibilities include: (The below are typical duties performed in this position. Although these examples are descriptive of duties, they are not all-inclusive and are subject to change at any time, with or without notice and will vary at the discretion of the judge) Record and preserve all courtroom proceedings under the direction of the judge; attend court sessions and record full verbatim records of all oral evidence, including but not limited to objections to the admissibility of testimony, rulings of the Court and all exceptions to such rulings. Preserve records (printed or electronic) utilizing accepted methods of recording, such as machine, shorthand or steno mask. Transcribe record of proceedings and provide transcripts to requesting parties. Perform courtroom duties, such as marking exhibits; assist judge as required; assist other divisions with court reporter duties when given approval by appointing judge. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as carrying, standing, and lifting. Such requirements vary from position to position and may be determined by the appointing authority.) Advanced skill in the operation of reporting equipment and general office equipment. Advanced ability to work independently with minimal supervision, maintain accurate records, and work under pressure. Ability to follow both verbal and written instructions; establish and maintain effective working relationships; and maintain confidential information. Ability to professionally represent the Court and adhere to professional ethics. Minimum qualifications: (The following statement represents the minimum education and experience that will be used to determine qualifications of applicants, provided equivalent substitution will be permitted in case of deficiencies of either experience or education. Education above the minimum stated may be substituted on a year for year basis for the required general experience; experience above the minimum stated may be substituted on a year for year basis for the required education.) Must be a Certified Court Report (CCR) as provided by Rule 14 of the Missouri State Supreme Court Rules. May also have a Registered Professional Reporter Certification but must obtain the CCR from Missouri within 24 months of employment and must maintain certification and remain in good standing. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-26
Apr 17, 2024
Full Time
Court Reporter A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Court Reporter within the Missouri Judicial branch. Persons serving as official court reporter shall be an officer of the court and shall hold office at the pleasure of the judge who appoints the reporter. Other key responsibilities include: (The below are typical duties performed in this position. Although these examples are descriptive of duties, they are not all-inclusive and are subject to change at any time, with or without notice and will vary at the discretion of the judge) Record and preserve all courtroom proceedings under the direction of the judge; attend court sessions and record full verbatim records of all oral evidence, including but not limited to objections to the admissibility of testimony, rulings of the Court and all exceptions to such rulings. Preserve records (printed or electronic) utilizing accepted methods of recording, such as machine, shorthand or steno mask. Transcribe record of proceedings and provide transcripts to requesting parties. Perform courtroom duties, such as marking exhibits; assist judge as required; assist other divisions with court reporter duties when given approval by appointing judge. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as carrying, standing, and lifting. Such requirements vary from position to position and may be determined by the appointing authority.) Advanced skill in the operation of reporting equipment and general office equipment. Advanced ability to work independently with minimal supervision, maintain accurate records, and work under pressure. Ability to follow both verbal and written instructions; establish and maintain effective working relationships; and maintain confidential information. Ability to professionally represent the Court and adhere to professional ethics. Minimum qualifications: (The following statement represents the minimum education and experience that will be used to determine qualifications of applicants, provided equivalent substitution will be permitted in case of deficiencies of either experience or education. Education above the minimum stated may be substituted on a year for year basis for the required general experience; experience above the minimum stated may be substituted on a year for year basis for the required education.) Must be a Certified Court Report (CCR) as provided by Rule 14 of the Missouri State Supreme Court Rules. May also have a Registered Professional Reporter Certification but must obtain the CCR from Missouri within 24 months of employment and must maintain certification and remain in good standing. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-26
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Administrative Attorney-Housing Court Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require travel per business needs. The successful candidate’s primary in-person work location is to be determined, but the geographical location of the candidate’s home location will be considered in that determination. The candidate will also be required to report to the Administrative Office of the Housing Court and other Housing Court divisions as needed and determined by the Deputy Court Administrator and Chief Justice of the Housing Court. Position Summary: Working as a member of the Departmental Administrative Staff of the Housing Court Department; • Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees; • Administrative Attorneys also contribute to the work of various departmental court initiatives. • Candidates must possess professional legal research; • Writing ability; • Excellent communication skills; • Along with an attention to detail; • Ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Housing Court Department, and with other Trial Court Departments; • Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice SUPERVISION RECEIVED : Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: • Provides advice and assistance to the Chief Justice, Judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; • Performs legal research and analysis of relevant case law; • Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; • Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; • Works with the Trial Court Law Libraries to coordinate the Housing Court's legal collection; • Provides information to members of the bar and the general public; • Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; • Drafts and reviews legislation affecting the Housing Court Department and provides advice and training to Department personnel regarding such legislation; • Acts as professional staff to special advisory committees; prepares materials for meetings, prepares reports, and works directly with committee members; • May assist in the hiring of law clerks and other staff in the Housing Court Department; and Performs related duties as required Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Housing Court Department missions • Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. • Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service : Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: • Graduation from an accredited law school; • Membership in the Massachusetts Bar and two years of relevant legal experience; • Considerable knowledge and experience performing legal research and legal memoranda; • Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; • Knowledge of and ability to use computer software, including Microsoft Office; • Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; • Ability to analyze administrative problems and to develop feasible solutions; • Ability to communicate clearly and effectively both orally and in writing; • Ability to handle sensitive matters on a confidential basis; • Ability to work independently and to establish work priorities; • Reputation for ethical behavior; • Ability to work with others and maintain a professional and friendly environment; • Ability to collaborate with department court staff in supporting the Mission of the Housing Court Department; • Self-motivated and a commitment to continuing professional development; • Ability to travel to court locations throughout the department Closing Date/Time: 2024-07-16
Apr 17, 2024
Full Time
Title: Administrative Attorney-Housing Court Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require travel per business needs. The successful candidate’s primary in-person work location is to be determined, but the geographical location of the candidate’s home location will be considered in that determination. The candidate will also be required to report to the Administrative Office of the Housing Court and other Housing Court divisions as needed and determined by the Deputy Court Administrator and Chief Justice of the Housing Court. Position Summary: Working as a member of the Departmental Administrative Staff of the Housing Court Department; • Administrative Attorney performs legal research, prepares legal memoranda and other documents, assists in the development and implementation of court rules and policies, and serves as staff to various committees; • Administrative Attorneys also contribute to the work of various departmental court initiatives. • Candidates must possess professional legal research; • Writing ability; • Excellent communication skills; • Along with an attention to detail; • Ability to work cooperatively with the Departmental Chief Justice, as well as other officials and staff of the court divisions of the Housing Court Department, and with other Trial Court Departments; • Additionally, candidates will possess a commitment to public service, as well as a commitment to the delivery of justice SUPERVISION RECEIVED : Work is performed under the general direction of the Departmental Chief Justice, Deputy Court Administrator, or other designee; and is evaluated for professional soundness and conformity to policy. Duties: • Provides advice and assistance to the Chief Justice, Judges, Clerk-Magistrates, Deputy Court Administrator, other court officials and other personnel on a wide-variety of legal and policy issues; • Performs legal research and analysis of relevant case law; • Drafts correspondence in response to complaints, questions and requests for information from the public, attorneys, judges, court officials and other government agencies; • Drafts memoranda and guidelines to assist courts in implementing new policies, forms, or procedures; • Works with the Trial Court Law Libraries to coordinate the Housing Court's legal collection; • Provides information to members of the bar and the general public; • Reviews and recommends to the Chief Justice appropriate action on requests for inter-departmental judicial assignments, case transfers within the Department, special assignments due to conflicts and other problems, and drafts orders effectuating the same; • Drafts and reviews legislation affecting the Housing Court Department and provides advice and training to Department personnel regarding such legislation; • Acts as professional staff to special advisory committees; prepares materials for meetings, prepares reports, and works directly with committee members; • May assist in the hiring of law clerks and other staff in the Housing Court Department; and Performs related duties as required Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Housing Court Department missions • Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. • Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service : Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Administrative Attorney: • Graduation from an accredited law school; • Membership in the Massachusetts Bar and two years of relevant legal experience; • Considerable knowledge and experience performing legal research and legal memoranda; • Considerable knowledge of the Massachusetts judicial system, the Massachusetts General Laws, court procedures, and the operations of state government; • Knowledge of and ability to use computer software, including Microsoft Office; • Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, and the general public, and to maintain effective working relationships; • Ability to analyze administrative problems and to develop feasible solutions; • Ability to communicate clearly and effectively both orally and in writing; • Ability to handle sensitive matters on a confidential basis; • Ability to work independently and to establish work priorities; • Reputation for ethical behavior; • Ability to work with others and maintain a professional and friendly environment; • Ability to collaborate with department court staff in supporting the Mission of the Housing Court Department; • Self-motivated and a commitment to continuing professional development; • Ability to travel to court locations throughout the department Closing Date/Time: 2024-07-16
State of Missouri
Jefferson City, Missouri, United States
Job Title: Court Services Management Analyst I Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $45,691.00 Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Court Services Management Analyst I position to perform entry level professional work of limited technical difficulty. This position assists with conducting research and making recommendations on court procedures to provide technical and administrative assistance to judicial staff to improve the administration and operation of the courts and disseminates the information through a means of mass communication. Other key responsibilities include: Collects and analyzes data and determines necessity for work performed, applicability of work unit standards, workload, projections, deviations from standards, and effectiveness of processes and procedures. Performs basic research, compiling and analyzing data, and providing recommendations based on findings, which may influence local or statewide court system policies and procedures and disseminates information through mass communication. Prepares training material and conduct training for local or regional seminars to familiarize local court personnel with new or changed court rules and procedures. Desired skills and knowledge: Knowledge of the principles and practices of modern court management. Ability to travel to the courts to provide onsite technical and administrative assistance to court personnel (some positions require extensive overnight travel). Knowledge of the use of automated operations systems, such as Windows, word processing, and spreadsheets. Ability to analyze problems and needs and make effective recommendations. Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-26
Apr 16, 2024
Full Time
Job Title: Court Services Management Analyst I Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $45,691.00 Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Court Services Management Analyst I position to perform entry level professional work of limited technical difficulty. This position assists with conducting research and making recommendations on court procedures to provide technical and administrative assistance to judicial staff to improve the administration and operation of the courts and disseminates the information through a means of mass communication. Other key responsibilities include: Collects and analyzes data and determines necessity for work performed, applicability of work unit standards, workload, projections, deviations from standards, and effectiveness of processes and procedures. Performs basic research, compiling and analyzing data, and providing recommendations based on findings, which may influence local or statewide court system policies and procedures and disseminates information through mass communication. Prepares training material and conduct training for local or regional seminars to familiarize local court personnel with new or changed court rules and procedures. Desired skills and knowledge: Knowledge of the principles and practices of modern court management. Ability to travel to the courts to provide onsite technical and administrative assistance to court personnel (some positions require extensive overnight travel). Knowledge of the use of automated operations systems, such as Windows, word processing, and spreadsheets. Ability to analyze problems and needs and make effective recommendations. Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Bachelor's degree in a related field of study or court management. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-26
City of Kansas City, MO
Kansas City, Missouri, United States
Full-time position available with the Municipal Court Department, Court Support Division located at 511 East 11th Street Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: April 29, 2024 Responsibilities Serves as Bailiff of Municipal Court to maintain order and ensure the safety of Judges, court staff, and citizens. Calls court to order, maintains order while court is in session, and closes court sessions. Supervises and has full custody of prisoners and defendants during their appearance in court. Makes arrests as an officer of the court under the instructions of a municipal Judge. Supervises and ensures the safety and well-being of prisoners taken into custody. Assists a municipal Judge in preparing court sessions and processing cases during court sessions. Summons defendants and prisoners as their cases are called. Acquires knowledge of the procedures, practices, and methods used in the service and execution of civil and criminal processes. Acquires a working knowledge of courtroom procedures for hearing City Ordinance violations. Maintains the general order and discipline of all assigned courtrooms. Deals firmly, tactfully, and impartially with people contacted during the work. Understands and carries out routine oral and written instructions. Prepares routine reports, records, and court documentation. Prepares court documents by consulting the court case management system to ensure the integrity of court records accurately. Prepares incident reports on accidents or possible criminal behavior in the courthouse. Qualifications REQUIRES high school graduation and 3 years of progressively responsible, professional experience in contact with the public. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the city. Must be eligible to become a special police officer with the KCMO Police Department. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Apr 15, 2024
Full Time
Full-time position available with the Municipal Court Department, Court Support Division located at 511 East 11th Street Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: April 29, 2024 Responsibilities Serves as Bailiff of Municipal Court to maintain order and ensure the safety of Judges, court staff, and citizens. Calls court to order, maintains order while court is in session, and closes court sessions. Supervises and has full custody of prisoners and defendants during their appearance in court. Makes arrests as an officer of the court under the instructions of a municipal Judge. Supervises and ensures the safety and well-being of prisoners taken into custody. Assists a municipal Judge in preparing court sessions and processing cases during court sessions. Summons defendants and prisoners as their cases are called. Acquires knowledge of the procedures, practices, and methods used in the service and execution of civil and criminal processes. Acquires a working knowledge of courtroom procedures for hearing City Ordinance violations. Maintains the general order and discipline of all assigned courtrooms. Deals firmly, tactfully, and impartially with people contacted during the work. Understands and carries out routine oral and written instructions. Prepares routine reports, records, and court documentation. Prepares court documents by consulting the court case management system to ensure the integrity of court records accurately. Prepares incident reports on accidents or possible criminal behavior in the courthouse. Qualifications REQUIRES high school graduation and 3 years of progressively responsible, professional experience in contact with the public. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the city. Must be eligible to become a special police officer with the KCMO Police Department. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
MASSACHUSETTS TRIAL COURT
Lynn, Massachusetts, United States
Title: Sessions Clerk -Office of the Clerk Magistrate/Lynn District Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties : • Regularly attends sessions of court for a major portion of the workday. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files, forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties : • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements : • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements : • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-07-16
Apr 13, 2024
Full Time
Title: Sessions Clerk -Office of the Clerk Magistrate/Lynn District Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Duties: Sessions Clerk I Duties : • Regularly attends sessions of court for a major portion of the workday. While in court, assists the judge presiding over the session by • Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files, forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties : • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements : • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements : • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Court Interpreter - Spanish, Middlesex County Pay Grade: Grade 17 Starting Pay: $79,771.83 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Middlesex County. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy and established procedures. Duties: Court Interpreter I Duties: • Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs, or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. • Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. • Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. • Performs related duties as required. Court Interpreter II Duties: • Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. • Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. • Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. • Performs various public relations activities such as addressing other agencies. • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: • Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. • Fully proficient in English and a foreign language. {Insert Language(s)} Cross-cultural awareness. • Applicants are required to pass the State Court Interpreter Certification test as a pre-requisite for appointment to this position. • Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. • Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. • Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. • Will generate monthly or other reports as needed. • Ability to establish work priorities and to work independently. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to travel to court locations. • Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. • Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: • A minimum of four (4) years’ service as a Court Interpreter I. • Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. • Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2024-07-16
Apr 13, 2024
Full Time
Title: Court Interpreter - Spanish, Middlesex County Pay Grade: Grade 17 Starting Pay: $79,771.83 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Middlesex County. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy and established procedures. Duties: Court Interpreter I Duties: • Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs, or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. • Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. • Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. • Performs related duties as required. Court Interpreter II Duties: • Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. • Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. • Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. • Performs various public relations activities such as addressing other agencies. • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: • Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. • Fully proficient in English and a foreign language. {Insert Language(s)} Cross-cultural awareness. • Applicants are required to pass the State Court Interpreter Certification test as a pre-requisite for appointment to this position. • Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. • Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. • Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. • Will generate monthly or other reports as needed. • Ability to establish work priorities and to work independently. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to travel to court locations. • Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. • Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: • A minimum of four (4) years’ service as a Court Interpreter I. • Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. • Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: Housing Specialist-Western Housing Court Pay Grade: 16 Starting Pay: $73,722.23/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Primary location for this position will be Springfield, MA . Offices & Sessions include travelling to: Berkshire, Franklin, Hampshire, and Hampden. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Duties: Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2024-07-16
Apr 13, 2024
Full Time
Title: Housing Specialist-Western Housing Court Pay Grade: 16 Starting Pay: $73,722.23/yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Housing Court Organizational Profile Notes: All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Primary location for this position will be Springfield, MA . Offices & Sessions include travelling to: Berkshire, Franklin, Hampshire, and Hampden. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Duties: Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Associate Court Officer Pay Grade: Associate Court Officer I Starting Pay: $ 44,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This position is covered by the NAGE bargaining unit. Associate Court Officers appointed from this posting may be assigned to a variety of court locations within a reasonable geographic area in accordance with the collective bargaining agreement. Preference will be given to those who have taken and passed the 2023 Court Officer exam. ACO Priority locations: Region III - Gloucester District Court - Peabody District Court - Salem Probate Court Region V - South Boston BMC - Suffolk Superior Court - Edward W. Brooke Courthouse- Quincy Annex Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Duties: • Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; • Provides a visual security presence at court entrances/security screening stations and throughout the building; • Screens persons who wish to enter court buildings for weapons and other items of contraband; • Operates metal detectors and x-ray machines to perform the screening functions; • Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; • Prepares and submits reports on the occurrence of fires, disturbances and accidents; • Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the courthouse, and participating in searches of the court premises; • Assists in building evacuations, re-entry procedures, and crowd control as appropriate; • Maintains security logs and performs equipment checks as directed; • Assists in medical emergencies; • Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; • Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; • Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; • Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; • May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; • Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: • A High school diploma or an equivalent; an associate degree or higher degree in criminal justice or a similar field of study is preferred; and, 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; • An associate degree, from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation, and one year of experience in criminal justice or a related field, may be substituted for the required experience; • A bachelor’s degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience. Closing Date/Time: 2024-07-16
Apr 13, 2024
Full Time
Title: Associate Court Officer Pay Grade: Associate Court Officer I Starting Pay: $ 44,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This position is covered by the NAGE bargaining unit. Associate Court Officers appointed from this posting may be assigned to a variety of court locations within a reasonable geographic area in accordance with the collective bargaining agreement. Preference will be given to those who have taken and passed the 2023 Court Officer exam. ACO Priority locations: Region III - Gloucester District Court - Peabody District Court - Salem Probate Court Region V - South Boston BMC - Suffolk Superior Court - Edward W. Brooke Courthouse- Quincy Annex Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Duties: • Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; • Provides a visual security presence at court entrances/security screening stations and throughout the building; • Screens persons who wish to enter court buildings for weapons and other items of contraband; • Operates metal detectors and x-ray machines to perform the screening functions; • Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; • Prepares and submits reports on the occurrence of fires, disturbances and accidents; • Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the courthouse, and participating in searches of the court premises; • Assists in building evacuations, re-entry procedures, and crowd control as appropriate; • Maintains security logs and performs equipment checks as directed; • Assists in medical emergencies; • Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; • Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; • Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; • Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; • May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; • Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: • A High school diploma or an equivalent; an associate degree or higher degree in criminal justice or a similar field of study is preferred; and, 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; • An associate degree, from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation, and one year of experience in criminal justice or a related field, may be substituted for the required experience; • A bachelor’s degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience. Closing Date/Time: 2024-07-16
State of Missouri
Springfield, Missouri, United States
Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Court Clerk position which is advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Basic knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court Basic knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and one year of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-19
Apr 12, 2024
Full Time
Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Court Clerk position which is advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Basic knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court Basic knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and one year of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-19
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Apr 11, 2024
Full Time
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Apr 10, 2024
Full Time
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Lynn, Massachusetts, United States
Title: Assistant Clerk Magistrate - Lynn District Court Pay Grade: Assistant Clerk Magistrate Starting Pay: $134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk of Court in performing administrative duties as set forth in state statutes and court rules. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk or First Assistant Clerk. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines, and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge Demonstrates an ability to coordinate, distribute and administer State Contracts, State Price Agreements, Trial Court Contracts, and other statewide specialty items. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses fiscal problems in the Trial Court and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk: A bachelor’s degree and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total. OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration, or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-07-16
Apr 10, 2024
Full Time
Title: Assistant Clerk Magistrate - Lynn District Court Pay Grade: Assistant Clerk Magistrate Starting Pay: $134,389.69 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: This position involves responsible legal work and supervisory responsibilities. The employees in this position assist the Clerk of Court in performing administrative duties as set forth in state statutes and court rules. Administrative responsibilities include the preparation and maintenance of all court papers and records and performance of administrative tasks to ensure that cases move rapidly and smoothly to a determination by the court. Work is performed under the direction of the Clerk or First Assistant Clerk. Supervision is exercised over support personnel within the Clerk-Magistrate's Office. Duties: Any one position may not include all of the duties and responsibilities listed below nor do the listed examples include all tasks which may be found in these positions. • Receives applications for criminal complaints and reviews them for probable cause. • Reviews applications for search warrants filed by police and others and determines whether such warrants may issue. • Conducts hearings and determines whether criminal complaints and/or arrest warrants may issue, determines appeals from civil motor vehicle citations, municipal by-law violations and environmental citations. • Conducts trials of small claims and makes judgments of the same. In the absence of a justice, arraigns defendants, determines questions of bail, and conducts preliminary probation violation hearings. • Calls the list of cases scheduled before a justice and makes the official record of the proceedings. • Reviews filings from attorneys and Pro Se litigants and informs them on court procedure. • Arranges for hearings and notifies counsel. • Certifies and transmits official copies of court records as required. • Issues process as required by the court or prescribed by statutes and rules of court. • Receives, examines, and reviews all filings and has responsibility to ensure they comply with rules of court, and to establish their suitability for filing. • Maintains electronic and written indexes of cases entered. • Supervises the receipt, recording and disbursements of fees and money by the court. • Distributes and implements changes in court rules and office procedure. • Administers hearings inside and outside of court where no judge is present. • Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Driven Employees are fully committed to fulfilling the Trial Court and associated Departmental missions. Professional Development Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Applied Knowledge Demonstrates an ability to coordinate, distribute and administer State Contracts, State Price Agreements, Trial Court Contracts, and other statewide specialty items. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Collaboration Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses fiscal problems in the Trial Court and recommends and facilitates appropriate solutions. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Assistant Clerk: A bachelor’s degree and knowledge, skills and abilities acquired through 6 or more years of relevant work experience in criminal justice, public administration or business administration including supervisory experience; or an equivalent combination of higher education and relevant experience equal to 10 years total. OR A law degree or a graduate degree in a relevant field (for example: criminal justice, public administration, or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Deputy Director - Language Access and Court Records Department Pay Grade: Senior Management 2 Starting Pay: $115, 943.04 - $171, 381.87 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/language-access-court-records-department Notes: Residency in Massachusetts is required. Also, this is a position that will typically require a full-time, in-person presence at the Trial Court’s administrative offices in Boston. Position Summary: Working within the Office of Court Management, the Deputy Director of the Language Access and Court Records Department assists the Director in providing departmental oversight of interpreters and translators, court records, and trial transcripts. The Deputy Director is responsible for ensuring there are necessary resources in place for the Office of Language Access (OLA), including interpretation and translation services for Limited English Proficient (LEP) and Deaf and/or Hard of Hearing (DHH) court users, access to court records and trial transcripts of digitally recorded court proceedings for the court, the bar, the public, and self-represented litigants to effectively access all aspects of the court system. The Deputy Director is responsible for developing reports on program activities, recommending appropriate action, and analyzing departmental metrics to achieve efficiencies; planning and implementing policy priorities set by the Director. The Deputy Director also regularly engages in departmental hiring and other personnel related matters, preparing budgets, and tracking spending. The Deputy Director will regularly inform the Director of the conditions and needs of various operations and programs, making recommendations as well as working collaboratively with all judges, department heads, and court officials to facilitate the administration of justice. Supervision Received: Receives direction from the Director of Language Access and Court Records of the Trial Court in performing duties in accordance with all best management practices and established guidelines. Duties: In collaboration with the Director, the Deputy provides management and resources for language access and other court access programs, for the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS); Collaborates with the Director to ensure that all laws, regulations, court rules, and standards for all court access programs are followed, including but not limited to Title IV of the Federal Civil Right Act on language access and the Standards and Procedures of the Office of Language Access (OLA) of 2021 for court interpreters, translators, ASL (American Sign Language), and CART (Communication Access Realtime Translation) providers, the Trial Court’s Uniform Transcript Format (UTF) and Administrative Directives, and the Supreme Judicial Court Rules on records retention and transcriptions, and fee generating appointments; Assists the in developing and implementing all best practices for the optimal delivery of access programs; Tracks key performance measures and other metrics as a basis for individual and department assessments, and to support the continuous improvement of access programs for all court users; Monitors fund balances of language access programs and relative financial activity for the purpose of ensuring allocations are accurate, expenses are within budget limits and all fiscal protocols observed; Attends meetings, workshops, and access programs for the purposes of conveying and/or gathering information required to improve operations and drive enhancements and innovations in programs; Participates in the hiring process (e.g., interviewing, evaluating, supervising, staff development, etc.) for the purposes of maintaining adequate staffing, enhancing productivity of departmental personnel and achieving goals and objectives; Responds to court based or public inquiries on access programs; Serves on committees as assigned and represents the Director as needed to liaison with Trial Court officials, other state agency personnel and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects; Works closely with the Fiscal Department and coordinates the fiscal activities of court access programs that have their own line-item budgets consistent with fiscal policies and procedures of the Trial Court; Assists the Director in resolving workplace issues and taking disciplinary action in collaboration with the Human Resources Department; Works with the Director in collaboration with other Departmental Administrative Offices in the planning and implementing of special projects and court access programs; Performs related duties as required. Managing OLA (Office of Language Access) Assists the Director in the supervision of staff court interpreters, and per diem court interpreters, as well as collaborating with Trial Court officials, relevant Executive Branch or other agencies, to ensure appropriate provisions of interpreter and translation services; Ensures the ongoing operation, resourcing, programming, and effectiveness of the Office of Language Access (OLA) and Court Interpreters for the Massachusetts Trial Court; Leads and/or participates in regular departmental meetings with all staff of the Office of Language Access (OLA) and staff court interpreters, per diem court interpreters, and court officials from departmental Trial Court divisions to improve interpreter services and effectiveness; Works to enhance court access programs for interpreter and translator services provided to Limited English Proficiency (LEP) or Deaf and/or Hard of Hearing (DHH) court users, self-represented litigants, and the public; Supports the Director in planning, annual budgeting process and the fiscal operations of the Office of Language Access (OLA); and Leads web-based initiatives and digital resources to improve court access programs and efficiencies; Managing OTS (Office of Transcription Services) Assists the Director in the supervision all court operations and policies of the Office of Transcription Services (OTS) and staff assignments; Ensures that OTS is properly staffed and resourced to provide court transcription services; Collaborates with the Director on the drafting of policies and procedures for transcription services; Responds to court based or public inquiries relative to transcription services and various court-wide programs. Managing RMC (Records Management Centers) Assists the Director in leading the Judicial Records Management Teams deployed to court departments and divisions to improve and modernize the maintenance and retention of court records and documents in courthouses that requires additional resources and support; Ensures the effective scheduling and retrieval of court records and documents during reviews of courthouse collections throughout the Commonwealth; Provides advanced records management assistance to court departments and divisions on the storage, retrieval, and electronic transmission of scanned court records and documents; and Assists in the supervision all Trial Court Records Management Centers and related staff. Other Related Duties : Works to implement all best management practices and established guidelines for the optimal delivery of court access programs for language access interpreters and translators, court records, and trial transcripts; Advances data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Supervises the preparation of all quarterly metrics, annual statistics, and reports for all assigned work units within the department; and Communicates and implements the departmental goals and objectives, policies, and procedures of the offices within the court access and records department. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Language Access and Court Records Department: A bachelor’s degree in law, public policy, administration or management, criminal justice, language studies, or other relevant legal or social services field and (7) seven years of relevant experience, at least 3 of which must be in a management and/or supervisory capacity; equivalent combinations of education and experience will be considered for meeting the minimum requirements. A graduate degree is preferred. Demonstrated ability to manage and supervise a large and diverse professional staff who will work internally and remotely to serve at multiple court locations statewide; Prior experience and/or familiarity and knowledge on providing access to justice for Limited English Proficient and Deaf and or Hard of Hearing court users, and an understanding of the court operations and necessary language resources, court records, and trial transcript resources and services that the Department provides; Knowledge of court rules, statutes, protocols and procedures, legal documents and laws pertaining to the courts, language access, court records, trial transcripts; and digital recording technology; Knowledge of the organization, functions, jurisdictions, and authority of the court; Knowledge and understanding of the work and role of staff court interpreters, per diem court interpreters, ASL (American Sign Language) interpreters, and CART (Communication Access Realtime Translation) providers, records management, approved court transcribers, community resources, state agencies, and related services; Ability to maintain effective working relationships with the court, court officials, personnel, the bar, and the public; Ability to identify and resolve customer service and relative issues experienced through Language Access, Records Management, Transcription Services provided; Demonstrated ability to independently initiate action, complete assignments, and handle multiple assignments simultaneously; Demonstrated capacity to use multi-media techniques for video remote interpretation services, and digital recording technology for transcript production; Sensitivity to and familiarity with issues affecting ethnic minorities and cross-cultural issues; Considerable knowledge of court systems, local and state agencies, and community resources; Demonstrated knowledge of budgeting, statistical and planning principles; Ability to organize and clearly present written materials; ability to communicate clearly and effectively in both oral and written form; Demonstrated professional proficiency in Microsoft Office related software such as MS Excel and PowerPoint; Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations; Proven ability to maintain accurate records and to prepare all necessary reports; and Ability to travel to courts throughout the judicial system. Closing Date/Time: 2024-07-16
Apr 10, 2024
Full Time
Title: Deputy Director - Language Access and Court Records Department Pay Grade: Senior Management 2 Starting Pay: $115, 943.04 - $171, 381.87 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/language-access-court-records-department Notes: Residency in Massachusetts is required. Also, this is a position that will typically require a full-time, in-person presence at the Trial Court’s administrative offices in Boston. Position Summary: Working within the Office of Court Management, the Deputy Director of the Language Access and Court Records Department assists the Director in providing departmental oversight of interpreters and translators, court records, and trial transcripts. The Deputy Director is responsible for ensuring there are necessary resources in place for the Office of Language Access (OLA), including interpretation and translation services for Limited English Proficient (LEP) and Deaf and/or Hard of Hearing (DHH) court users, access to court records and trial transcripts of digitally recorded court proceedings for the court, the bar, the public, and self-represented litigants to effectively access all aspects of the court system. The Deputy Director is responsible for developing reports on program activities, recommending appropriate action, and analyzing departmental metrics to achieve efficiencies; planning and implementing policy priorities set by the Director. The Deputy Director also regularly engages in departmental hiring and other personnel related matters, preparing budgets, and tracking spending. The Deputy Director will regularly inform the Director of the conditions and needs of various operations and programs, making recommendations as well as working collaboratively with all judges, department heads, and court officials to facilitate the administration of justice. Supervision Received: Receives direction from the Director of Language Access and Court Records of the Trial Court in performing duties in accordance with all best management practices and established guidelines. Duties: In collaboration with the Director, the Deputy provides management and resources for language access and other court access programs, for the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS); Collaborates with the Director to ensure that all laws, regulations, court rules, and standards for all court access programs are followed, including but not limited to Title IV of the Federal Civil Right Act on language access and the Standards and Procedures of the Office of Language Access (OLA) of 2021 for court interpreters, translators, ASL (American Sign Language), and CART (Communication Access Realtime Translation) providers, the Trial Court’s Uniform Transcript Format (UTF) and Administrative Directives, and the Supreme Judicial Court Rules on records retention and transcriptions, and fee generating appointments; Assists the in developing and implementing all best practices for the optimal delivery of access programs; Tracks key performance measures and other metrics as a basis for individual and department assessments, and to support the continuous improvement of access programs for all court users; Monitors fund balances of language access programs and relative financial activity for the purpose of ensuring allocations are accurate, expenses are within budget limits and all fiscal protocols observed; Attends meetings, workshops, and access programs for the purposes of conveying and/or gathering information required to improve operations and drive enhancements and innovations in programs; Participates in the hiring process (e.g., interviewing, evaluating, supervising, staff development, etc.) for the purposes of maintaining adequate staffing, enhancing productivity of departmental personnel and achieving goals and objectives; Responds to court based or public inquiries on access programs; Serves on committees as assigned and represents the Director as needed to liaison with Trial Court officials, other state agency personnel and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects; Works closely with the Fiscal Department and coordinates the fiscal activities of court access programs that have their own line-item budgets consistent with fiscal policies and procedures of the Trial Court; Assists the Director in resolving workplace issues and taking disciplinary action in collaboration with the Human Resources Department; Works with the Director in collaboration with other Departmental Administrative Offices in the planning and implementing of special projects and court access programs; Performs related duties as required. Managing OLA (Office of Language Access) Assists the Director in the supervision of staff court interpreters, and per diem court interpreters, as well as collaborating with Trial Court officials, relevant Executive Branch or other agencies, to ensure appropriate provisions of interpreter and translation services; Ensures the ongoing operation, resourcing, programming, and effectiveness of the Office of Language Access (OLA) and Court Interpreters for the Massachusetts Trial Court; Leads and/or participates in regular departmental meetings with all staff of the Office of Language Access (OLA) and staff court interpreters, per diem court interpreters, and court officials from departmental Trial Court divisions to improve interpreter services and effectiveness; Works to enhance court access programs for interpreter and translator services provided to Limited English Proficiency (LEP) or Deaf and/or Hard of Hearing (DHH) court users, self-represented litigants, and the public; Supports the Director in planning, annual budgeting process and the fiscal operations of the Office of Language Access (OLA); and Leads web-based initiatives and digital resources to improve court access programs and efficiencies; Managing OTS (Office of Transcription Services) Assists the Director in the supervision all court operations and policies of the Office of Transcription Services (OTS) and staff assignments; Ensures that OTS is properly staffed and resourced to provide court transcription services; Collaborates with the Director on the drafting of policies and procedures for transcription services; Responds to court based or public inquiries relative to transcription services and various court-wide programs. Managing RMC (Records Management Centers) Assists the Director in leading the Judicial Records Management Teams deployed to court departments and divisions to improve and modernize the maintenance and retention of court records and documents in courthouses that requires additional resources and support; Ensures the effective scheduling and retrieval of court records and documents during reviews of courthouse collections throughout the Commonwealth; Provides advanced records management assistance to court departments and divisions on the storage, retrieval, and electronic transmission of scanned court records and documents; and Assists in the supervision all Trial Court Records Management Centers and related staff. Other Related Duties : Works to implement all best management practices and established guidelines for the optimal delivery of court access programs for language access interpreters and translators, court records, and trial transcripts; Advances data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Supervises the preparation of all quarterly metrics, annual statistics, and reports for all assigned work units within the department; and Communicates and implements the departmental goals and objectives, policies, and procedures of the offices within the court access and records department. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Language Access and Court Records Department: A bachelor’s degree in law, public policy, administration or management, criminal justice, language studies, or other relevant legal or social services field and (7) seven years of relevant experience, at least 3 of which must be in a management and/or supervisory capacity; equivalent combinations of education and experience will be considered for meeting the minimum requirements. A graduate degree is preferred. Demonstrated ability to manage and supervise a large and diverse professional staff who will work internally and remotely to serve at multiple court locations statewide; Prior experience and/or familiarity and knowledge on providing access to justice for Limited English Proficient and Deaf and or Hard of Hearing court users, and an understanding of the court operations and necessary language resources, court records, and trial transcript resources and services that the Department provides; Knowledge of court rules, statutes, protocols and procedures, legal documents and laws pertaining to the courts, language access, court records, trial transcripts; and digital recording technology; Knowledge of the organization, functions, jurisdictions, and authority of the court; Knowledge and understanding of the work and role of staff court interpreters, per diem court interpreters, ASL (American Sign Language) interpreters, and CART (Communication Access Realtime Translation) providers, records management, approved court transcribers, community resources, state agencies, and related services; Ability to maintain effective working relationships with the court, court officials, personnel, the bar, and the public; Ability to identify and resolve customer service and relative issues experienced through Language Access, Records Management, Transcription Services provided; Demonstrated ability to independently initiate action, complete assignments, and handle multiple assignments simultaneously; Demonstrated capacity to use multi-media techniques for video remote interpretation services, and digital recording technology for transcript production; Sensitivity to and familiarity with issues affecting ethnic minorities and cross-cultural issues; Considerable knowledge of court systems, local and state agencies, and community resources; Demonstrated knowledge of budgeting, statistical and planning principles; Ability to organize and clearly present written materials; ability to communicate clearly and effectively in both oral and written form; Demonstrated professional proficiency in Microsoft Office related software such as MS Excel and PowerPoint; Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations; Proven ability to maintain accurate records and to prepare all necessary reports; and Ability to travel to courts throughout the judicial system. Closing Date/Time: 2024-07-16
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Apr 10, 2024
Full Time
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-16
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. CBI : If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours This position has the potential to telework up to 50% based on business needs. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working for a municipality or other government setting. Experience in a large court setting. Ability to travel to more than one work location. Experience with project management. Experience managing complex day to day business and administration operations Clerk certification through Texas Court Clerks Association or the willingness to obtain introductory level within 24 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages department activities and resolves operational problems. Develops and revises operating procedures. Evaluates programs for effectiveness and goal achievement. Oversees the development of presentations. Represents department at meetings. Assists in maintaining setups for the court’s case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems. Develops budgetary needs for division, including personnel, equipment and capital items. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results. Troubleshoots and responds to citizen and staff inquiries. Recommends major purchases and expenditures. Participates in strategic and long range planning. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in operating computers and related software applications. Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy. Ability to establish and maintain good working relationships with other city employees and the public. Ability to exercise discretion in confidential matters. Ability to learn and apply court operating procedures, city practice, policies and procedures. Ability to learn court proceedings. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have experience working for a government or municipality and, if so, please describe your experience. If you do not have this experience, please list, N/A. (Open Ended Question) * How many employees have you managed? In selecting a response, include direct and indirect reports? None 1 - 5 6 - 15 15 - 30 31 - 60 More than 60 * Describe your project management experience. Summarize a large project that you have lead, implemented, and managed. (Open Ended Question) * Please describe your management style and provide the primary benefits of this style. (Open Ended Question) * Summarize your experience with human resource management. (Open Ended Question) * Describe your communication style and the communication methods you most frequently use. (Open Ended Question) * What steps have you taken in the last 24 months to invest in your professional development? (Open Ended Question) * Are you participating in the clerk certification program through TMCEC/TCCA? If so, what level are you working toward or currently hold? Yes, Level I Yes, Level II Yes, Level III No, I am not participating in the clerk certification program. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 10, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Additional Information: Skills assessments may be used to determine selection for interview process after initial applicant review. CBI : If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To learn more about Austin Municipal Court, please watch this video https://www.youtube.com/watch?v=944iAG0EMys Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.14 - $47.35 Hours This position has the potential to telework up to 50% based on business needs. Please note: Schedule may include days, evenings, nights, weekends and/or holidays. Municipal Court is a 24 hour, 7 days per week business operation. Schedule/location may change based upon business needs. Job Close Date 04/24/2024 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 310, Suite 175 Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience working for a municipality or other government setting. Experience in a large court setting. Ability to travel to more than one work location. Experience with project management. Experience managing complex day to day business and administration operations Clerk certification through Texas Court Clerks Association or the willingness to obtain introductory level within 24 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages department activities and resolves operational problems. Develops and revises operating procedures. Evaluates programs for effectiveness and goal achievement. Oversees the development of presentations. Represents department at meetings. Assists in maintaining setups for the court’s case management to meet operational needs. Makes recommendations regarding system enhancement and/or problems. Develops budgetary needs for division, including personnel, equipment and capital items. Prepares and reviews reports as part of the process of setting goals and monitoring and communicating division performance results. Troubleshoots and responds to citizen and staff inquiries. Recommends major purchases and expenditures. Participates in strategic and long range planning. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection; training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in operating computers and related software applications. Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy. Ability to establish and maintain good working relationships with other city employees and the public. Ability to exercise discretion in confidential matters. Ability to learn and apply court operating procedures, city practice, policies and procedures. Ability to learn court proceedings. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus five (5) years of relevant work experience in a related field, three (3) of which were in a supervisory capacity. Experience may substitute for Education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have experience working for a government or municipality and, if so, please describe your experience. If you do not have this experience, please list, N/A. (Open Ended Question) * How many employees have you managed? In selecting a response, include direct and indirect reports? None 1 - 5 6 - 15 15 - 30 31 - 60 More than 60 * Describe your project management experience. Summarize a large project that you have lead, implemented, and managed. (Open Ended Question) * Please describe your management style and provide the primary benefits of this style. (Open Ended Question) * Summarize your experience with human resource management. (Open Ended Question) * Describe your communication style and the communication methods you most frequently use. (Open Ended Question) * What steps have you taken in the last 24 months to invest in your professional development? (Open Ended Question) * Are you participating in the clerk certification program through TMCEC/TCCA? If so, what level are you working toward or currently hold? Yes, Level I Yes, Level II Yes, Level III No, I am not participating in the clerk certification program. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Job Description: Are you a detail-oriented and customer-focused individual looking for an opportunity to support the operations of a Municipal Court? We're seeking a Municipal Court Clerk I to join our team. In this role, you will provide essential administrative, clerical, and customer service support, ensuring the smooth functioning of the court and its interactions with the public. Major duties: answer telephone calls, greet visitors, providing them with courteous and helpful assistance; o ffer information and guidance to the general public, attorneys, judges, and other interested parties concerning requests for information, discrepancies, complaints, and other matters; r eceive, maintain and enter tickets, complaints, reports, and related documents into an electronic database , meticulously organizing and managing them; a ssist defendants with coordinating payment plans, community service, defensive driver training, and other necessary actions; p rocess defendant Not Guilty pleas and review and verify proofs of insurance; h andle the processing of warrant requests for the judge's signature and warrant recalls as required; c ollect and issue receipts for payments made by defendants and other parties involved in court proceedings; schedule hearings and court dates, and provide valuable assistance during court sessions; c oordinate the scheduling of bailiffs to ensure a safe and organized court environment; Issue summonses or subpoenas as mandated by court proceedings; p repare dockets for all hearings, contributing to the orderly progression of court proceedings; retention and disposal of court records, following records retention schedules diligently; c omplete various special reports as requested, contributing to the court's documentation and reporting needs; and p erform related duties as necessary to support the Municipal Court's operations. Minimum Requirements: High school diploma or GED. One to two years of relevant experience, often associated with the completion of an apprenticeship/internship or having had a similar position. Successful completion of a 40-hour training course for the New Judges & Clerks seminar sponsored by the Texas Municipal Courts Education Center (TMCEC) within 12 months. Possession of or ability to obtain Texas Court Clerk Association Level II certification within 48 months. Possession of or ability to obtain Texas Notary Public Commission is preferred. Ability to be bonded. Click Here for Full Job Description
Apr 10, 2024
Full Time
Job Description: Are you a detail-oriented and customer-focused individual looking for an opportunity to support the operations of a Municipal Court? We're seeking a Municipal Court Clerk I to join our team. In this role, you will provide essential administrative, clerical, and customer service support, ensuring the smooth functioning of the court and its interactions with the public. Major duties: answer telephone calls, greet visitors, providing them with courteous and helpful assistance; o ffer information and guidance to the general public, attorneys, judges, and other interested parties concerning requests for information, discrepancies, complaints, and other matters; r eceive, maintain and enter tickets, complaints, reports, and related documents into an electronic database , meticulously organizing and managing them; a ssist defendants with coordinating payment plans, community service, defensive driver training, and other necessary actions; p rocess defendant Not Guilty pleas and review and verify proofs of insurance; h andle the processing of warrant requests for the judge's signature and warrant recalls as required; c ollect and issue receipts for payments made by defendants and other parties involved in court proceedings; schedule hearings and court dates, and provide valuable assistance during court sessions; c oordinate the scheduling of bailiffs to ensure a safe and organized court environment; Issue summonses or subpoenas as mandated by court proceedings; p repare dockets for all hearings, contributing to the orderly progression of court proceedings; retention and disposal of court records, following records retention schedules diligently; c omplete various special reports as requested, contributing to the court's documentation and reporting needs; and p erform related duties as necessary to support the Municipal Court's operations. Minimum Requirements: High school diploma or GED. One to two years of relevant experience, often associated with the completion of an apprenticeship/internship or having had a similar position. Successful completion of a 40-hour training course for the New Judges & Clerks seminar sponsored by the Texas Municipal Courts Education Center (TMCEC) within 12 months. Possession of or ability to obtain Texas Court Clerk Association Level II certification within 48 months. Possession of or ability to obtain Texas Notary Public Commission is preferred. Ability to be bonded. Click Here for Full Job Description