{"id":28080,"date":"2017-09-02T11:29:28","date_gmt":"2017-09-02T18:29:28","guid":{"rendered":"https:\/\/www.careersingovernment.com\/tools\/?page_id=28080"},"modified":"2025-08-16T08:04:32","modified_gmt":"2025-08-16T15:04:32","slug":"risks-associated-using-social-media","status":"publish","type":"page","link":"https:\/\/www.careersingovernment.com\/tools\/manuals\/risks-associated-using-social-media\/","title":{"rendered":"ARE THERE RISKS ASSOCIATED WITH USING SOCIAL MEDIA?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2017\/09\/socialmedia_background.jpg&#8221; parallax=&#8221;on&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; padding_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; admin_label=&#8221;row&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;1_3,2_3&#8243; width_phone=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"ds-sticky-button\" id=\"ds-sticky-button\"><a href=\"#\" class=\"shiftnav-toggle shiftnav-toggle-button shiftnav-toggle-manuals\" data-shiftnav-target=\"manuals\">Table of Content<\/a><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Sans|||on|&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;72&#8243; text_line_height=&#8221;1.1em&#8221; header_font=&#8221;PT Sans|||on|&#8221; header_font_size=&#8221;70px&#8221; header_line_height=&#8221;1.1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||0px|30%&#8221; text_font_size_tablet=&#8221;52&#8243; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>LEVERAGING YOUR ONLINE PRESENCE<\/h3>\n<p>ARE THERE RISKS ASSOCIATED WITH USING SOCIAL MEDIA?<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f7f7f4&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; padding_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;0px||22px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider color=&#8221;#aeaeac&#8221; _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;width:20px;&#8221; hide_on_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;24&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;10px||0px|&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Recruitment and hiring processes, particularly in the public sector, are subject to federal and state laws, civil service rules and regulations, affirmative action regulations and in some cases labor bargaining group agreements.\u00a0 For all its convenience and benefits, social media recruiting still needs to be respectful of, and compliant with, these frameworks.<\/p>\n<p>Avoiding unlawful <g class=\"gr_ gr_10 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-del replaceWithoutSep\" id=\"10\" data-gr-id=\"10\">practices,<\/g> challenges to, or invalidation of any recruitment and hiring processes which utilize the internet or social media requires little more than <g class=\"gr_ gr_9 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del\" id=\"9\" data-gr-id=\"9\">insuring<\/g> that behavior already in place is not disregarded.<\/p>\n<p>H.R. recruiters in the digital age must guard against being seduced by the ease and convenience of online and social media recruiting tools. Social media should still be part of a comprehensive recruiting strategy, and tools like social media profile reviews should not eliminate other helpful screening and assessment techniques such as assessment centers, psychometric testing, and other practical exercises.<span style=\"font-size: 24px;\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_accordion][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2017\/09\/social-media-10.jpg&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; align_phone=&#8221;center&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;24&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;10px||0px|&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 24px;\">Though less likely to be exclusionary, Human Resource Managers should still be circumspect with regard to which social media sites to use for <g class=\"gr_ gr_30 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del\" id=\"30\" data-gr-id=\"30\">advertizing<\/g> their jobs.\u00a0 An abundance of demographic and usage data exists for all of the major social media platforms.\u00a0 This includes not only who is accessing their sites, but through what portals, on which devices, how often and at what times.\u00a0 This information should be collected and utilized to <g class=\"gr_ gr_31 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del\" id=\"31\" data-gr-id=\"31\">insure<\/g> your job postings reach their intended audience and are inclusive with respect to meeting legal requirements and other hiring objectives.<\/span><\/p>\n<p>A more pressing concern with respect to the intersection of job recruiting and social media relates to the wealth of personal profile information available online. Much of this content may be of the protected variety and employers have long since taken great pains to purge the collection of such information from their job applications.\u00a0 <g class=\"gr_ gr_50 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-ins replaceWithoutSep\" id=\"50\" data-gr-id=\"50\">Perhaps<\/g> as a result, SHRM reports (2016) that 46% of their survey respondents who did not use social media in their recruitments did so as a result of concerns about discovering protected candidate information <g class=\"gr_ gr_33 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del\" id=\"33\" data-gr-id=\"33\">on line<\/g>. This reluctance is waning (down from 74% in 2013) but is still significant; however Human Resource recruiters should take precautions to prevent exposing themselves to protected information.<\/p>\n<p>If Human Resource Managers are becoming more comfortable with their ability to avoid protected information on social media during the recruitment phase, the same seems to be true of their willingness to navigate the even thornier purview of applicant background screenings. When it comes to <em>screening<\/em> applicants with the assistance of social media, SHRM reported that 43% did so in 2016, compared to only 22% in 2013. Clearly, there is a growing belief that information included in candidates\u2019 social media profiles can have a bearing on work performance.\u00a0 To that point, over one-third of SHRM respondents in 2016 reported having disqualified a job candidate during the prior year because of worrisome information (i.e. illegal conduct or discrepancy with application) found on their social media profile or through other online searches.<\/p>\n<p>Notwithstanding that many social media website profiles are visible to the general public, it is always advisable to inform candidates that social media screening may (or will) occur, and to obtain written consent. Most HR managers wisely prohibit their staff from requesting and using an applicant\u2019s password or other privacy credentials. The fundamental guideline with information obtained online, as with any other source of candidate information, is that it should only be used in connection with its likelihood to affect job performance.<\/p>\n<p>The best defense against any risk associated with using social media or other online tools in an organization\u2019s recruitment and hiring process <g class=\"gr_ gr_32 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-del replaceWithoutSep\" id=\"32\" data-gr-id=\"32\">is:<\/g>\u00a0 sound written policy; training; legal review; security and privacy measures; and supervisory oversight.<\/p>\n<p>Not so much a risk as a concern when using social media is the potential for being inundated with such a high volume of applicants that HR staff becomes overwhelmed and processing bottlenecks occur.\u00a0 Practices can be employed to guard against these circumstances.\u00a0 These measures may <g class=\"gr_ gr_39 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-del replaceWithoutSep\" id=\"39\" data-gr-id=\"39\">include:<\/g>\u00a0 clear and <g class=\"gr_ gr_41 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling multiReplace\" id=\"41\" data-gr-id=\"41\">well written<\/g> job descriptions and minimum qualifications; self-screening tools; employment applications designed to facilitate rapid review; limiting the number of social media sites <g class=\"gr_ gr_40 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation multiReplace\" id=\"40\" data-gr-id=\"40\">used; and<\/g> compressing application filing periods.<\/p>\n<p>Finally, the instantaneity and global reach of digital postings demand that your agency monitor closely all communications identified with your agency and be prepared to act quickly, within your legal authority, to minimize damage.\u00a0 Mistakes that linger have the potential to wreak havoc, particularly as it relates to the release of private information.\u00a0 Contingency plans for how to handle these incidents should be included in your agency\u2019s internet and social media policy manual and should be the subject of ongoing training.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#b0b8c1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;1308px&#8221; custom_padding=&#8221;0px|||&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1308px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider color=&#8221;#aeaeac&#8221; _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;width:20px;&#8221; hide_on_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;24&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;10px|10%|0px|10%&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Social Media Recruiting Guiding Principles<\/strong><\/p>\n<ul>\n<li><em>Comply with all recruitment regulations, policies and protocol applicable to traditional recruitment methods<\/em><\/li>\n<li><em>Take special precautions to avoid exposure to protected applicant information.<\/em><\/li>\n<li><em>When used during background screening, use only information which may have a bearing on candidate\u2019s ability to perform the job.<\/em><\/li>\n<li><em>Inform candidates regarding the agency\u2019s intent to access the Internet and\/or non-password-protected social media sites.<\/em><\/li>\n<li><em>Take time to learn about each social media site under consideration to insure meeting recruitment objectives.<\/em><\/li>\n<li><em>Develop, distribute, train and supervise the use of an agency Social Media Recruitment Policy.<\/em><\/li>\n<li><em>Incorporate Social Media job recruiting as just one element of a comprehensive recruitment<\/em><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;50px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2017\/09\/social-media-12.jpg&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; align_phone=&#8221;center&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;48&#8243; text_line_height=&#8221;1.3em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;900px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;16px||30px|&#8221; text_font_size_tablet=&#8221;38&#8243; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]\u201cThe best defense against any risk associated with using social media or other online tools in an organization\u2019s recruitment and hiring process is: sound written policy; training; legal review; security and privacy measures; and supervisory oversight.&#8221;<br \/>\n[\/et_pb_text][et_pb_divider color=&#8221;#aeaeac&#8221; _builder_version=&#8221;4.16&#8243; hide_on_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_nav prev_text=&#8221;%title&#8221; next_text=&#8221;%title&#8221; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#5e95c1&#8243; title_font_size=&#8221;20px&#8221; title_line_height=&#8221;1.1em&#8221; custom_padding=&#8221;20px|20px|20px|20px&#8221; custom_css_main_element=&#8221;text-transform:uppercase;&#8221; custom_css_links=&#8221;min-width:400px;&#8221; border_width_all=&#8221;0px&#8221; border_color_all=&#8221;#5e95c1&#8243; border_style_all=&#8221;solid&#8221; use_border_color=&#8221;on&#8221; border_color=&#8221;#5e95c1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>LEVERAGING YOUR ONLINE PRESENCE ARE THERE RISKS ASSOCIATED WITH USING SOCIAL MEDIA?Recruitment and hiring processes, particularly in the public sector, are subject to federal and state laws, civil service rules and regulations, affirmative action regulations and in some cases labor bargaining group agreements.\u00a0 For all its convenience and benefits, social media recruiting still needs to [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":0,"parent":28015,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-28080","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ARE THERE RISKS ASSOCIATED WITH USING SOCIAL MEDIA? - Careers in Government<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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