{"id":225,"date":"2013-02-01T16:37:17","date_gmt":"2013-02-02T00:37:17","guid":{"rendered":"http:\/\/careersingovernment.com\/tools\/?p=225"},"modified":"2013-02-05T22:31:48","modified_gmt":"2013-02-06T06:31:48","slug":"communication-is-critical-in-change-management","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/public-sector-trends\/communication-is-critical-in-change-management\/","title":{"rendered":"Communication Is Critical In Change Management"},"content":{"rendered":"<p><a href=\"https:\/\/www.careersingovernment.com\/tools\/?attachment_id=226\" rel=\"attachment wp-att-226\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-226\" alt=\"Flowchart on a chalk board with world globe\" src=\"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2013\/02\/government_innovation_education.jpg\" width=\"340\" height=\"226\" srcset=\"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2013\/02\/government_innovation_education.jpg 425w, https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2013\/02\/government_innovation_education-300x199.jpg 300w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/><\/a>Much has been said since 2008 \u2013 and still is, today \u2013 about the devastating impact upon governmental budgets brought on by the foreclosure and property tax calamities. In fact, I don\u2019t believe\u00a0<em>enough<\/em>\u00a0can be said about it.<\/p>\n<p>Having once served as Public Information Director for Dearborn, Michigan, a city hammered<br \/>\nby the foreclosure\/ property tax issue and the near-collapse of the auto industry, I respect the critical importance of effectively communicating with residents and business.\u00a0 Dearborn, along with many other communities, has been on the front line of having to manage harsh changes.\u00a0 Local government knows best the rough-shod damage foreclosures have inflicted upon budgets and the ability to govern.<\/p>\n<p>Administrators see proud, stable neighborhoods battered around as if homes and schools had been caught in the path of a roaring invisible tornado.\u00a0 Oftentimes, this tornado has left far more than just visible damage.\u00a0 It has left community-wide \u201cspiritual scars\u201d. Taxpayers wonder: \u201cwhat kind of a future do we have?\u201d<\/p>\n<p>Favorite and essential services like public safety and recreation have been slashed in communities across the country.\u00a0 So, when the discussion turns to funding public information programs, it\u2019s easy to assume that no one will miss such a \u201cnon-essential\u201d service.<\/p>\n<p>Nothing could be further from the truth.<\/p>\n<p>Think about this: community confidence has been shaken to the core. And yet, too many local governments too-eagerly toss aside the very programs that can help most when communities are at a crossroads.<\/p>\n<p>Fortunately, as public information budgets have severely shrunk and disappeared, technology has boomed. This technology makes it far easier for contracting out public information services to a small public relations firm \u2013 or, a single experienced professional \u2013 to handle what used to require an entire staff to do, at a fraction of the cost, and, likely, with far less bureaucracy involved.<\/p>\n<p>Gone are the days of producing only hard copy brochures and newsletters.\u00a0 They have<br \/>\na purpose, but if there is no budget, then there is no purpose.\u00a0 E-mail makes all possible: newsletters, brochures\u00a0<em>and<\/em>calendars. Podcasts. Contemporary tools such as Facebook and Twitter have<br \/>\nre-shaped the way we\u00a0<em>accept<\/em>\u00a0interacting with one another.\u00a0 Facebook Forums and Twitter<br \/>\nTownHall Meetings are among the numerous ways to activate technology for invigorating a<br \/>\nweary community.<\/p>\n<p>Let\u2019s be clear, I am not talking about \u201cspin\u201d. I am talking about straight forward information to kill rumors and resentment, while boosting confidence and participation among taxpayers.\u00a0 Sure, spin has a place in the worlds of governance and politics.\u00a0 But, voters and taxpayers need more, as do government officials, to find comfort and success. Further, research shows that voters do not resent paying for the services they want. (<em>The Lansing State Journal<\/em>, Chris Owen and James Hill:\u00a0 \u201cResearch shows voters will pay for service\u201d, August 31, 2012)<\/p>\n<p>Adapting to and managing change has consequences.\u00a0 Smaller, more effective government \u2013 especially, at the local level \u2013 is a non-partisan issue.\u00a0 Change and change management works when it\u2019s understood by stakeholders.\u00a0 Only good, clear, impactful communication will help make that happen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Much has been said since 2008 \u2013 and still is, today \u2013 about the devastating impact upon governmental budgets brought on by the foreclosure and property tax calamities. In fact, I don\u2019t believe\u00a0enough\u00a0can be said about it. Having once served as Public Information Director for Dearborn, Michigan, a city hammered by the foreclosure\/ property tax [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":226,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[13,4],"tags":[10,35,34],"class_list":["post-225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-gov","category-public-sector-trends","tag-government-administration","tag-government-trends","tag-public-sector"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Communication Is Critical In Change Management - Careers in Govenment<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.careersingovernment.com\/newdesign\/tools\/gov-talk\/about-gov\/public-sector-trends\/communication-is-critical-in-change-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communication Is Critical In Change Management - Careers in Govenment\" \/>\n<meta property=\"og:description\" content=\"Much has been said since 2008 \u2013 and still is, today \u2013 about the devastating impact upon governmental budgets brought on by the foreclosure and property tax calamities. In fact, I don\u2019t believe\u00a0enough\u00a0can be said about it. Having once served as Public Information Director for Dearborn, Michigan, a city hammered by the foreclosure\/ property tax [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.careersingovernment.com\/newdesign\/tools\/gov-talk\/about-gov\/public-sector-trends\/communication-is-critical-in-change-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Careers in Government\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CareersInGovernment\" \/>\n<meta property=\"article:published_time\" content=\"2013-02-02T00:37:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2013-02-06T06:31:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.careersingovernment.com\/newdesign\/tools\/wp-content\/uploads\/2013\/02\/government_innovation_education.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"425\" \/>\n\t<meta property=\"og:image:height\" content=\"282\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Bsharah\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mgbsharah\" \/>\n<meta name=\"twitter:site\" content=\"@careersingov\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michael Bsharah\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/\"},\"author\":{\"name\":\"Michael Bsharah\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/person\\\/ddd86838dfafefcdb0f0bed58b34a50f\"},\"headline\":\"Communication Is Critical In Change Management\",\"datePublished\":\"2013-02-02T00:37:17+00:00\",\"dateModified\":\"2013-02-06T06:31:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/\"},\"wordCount\":506,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2013\\\/02\\\/government_innovation_education.jpg\",\"keywords\":[\"government administration\",\"Government trends\",\"public sector\"],\"articleSection\":[\"About the Public Sector\",\"Trends\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/public-sector-trends\\\/communication-is-critical-in-change-management\\\/\",\"name\":\"Communication Is Critical In Change Management - 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