{"id":31223,"date":"2018-03-08T15:30:38","date_gmt":"2018-03-08T23:30:38","guid":{"rendered":"https:\/\/www.careersingovernment.com\/tools\/?p=31223"},"modified":"2018-03-11T12:44:08","modified_gmt":"2018-03-11T19:44:08","slug":"3-excuses-good-managers-use-avoid-giving-feedback","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/3-excuses-good-managers-use-avoid-giving-feedback\/","title":{"rendered":"3 Excuses Good Managers Use to Avoid Giving Feedback"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.0.103&#8243; background_image=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2018\/03\/management.jpg&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; padding_mobile=&#8221;off&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_divider height=&#8221;200&#8243; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;3.0.47&#8243;][\/et_pb_divider][et_pb_text _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Sans||||&#8221; text_font_size=&#8221;72&#8243; text_font_size_tablet=&#8221;52&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_text_color=&#8221;#ffffff&#8221; text_line_height=&#8221;1.1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;620px&#8221; custom_margin=&#8221;0px||0px|&#8221;]3 Excuses Good Managers Use to Avoid Giving Feedback<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.0.47&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; padding_mobile=&#8221;off&#8221;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1200px&#8221; custom_padding=&#8221;20px||0px|&#8221; custom_padding_tablet=&#8221;0px|||&#8221; column_padding_mobile=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; admin_label=&#8221;row&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2018\/03\/elizabeth-heron2.jpg&#8221; show_bottom_space=&#8221;off&#8221; align=&#8221;center&#8221; disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;3.0.103&#8243; animation=&#8221;off&#8221; sticky=&#8221;on&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Sans|on|||&#8221; text_font_size=&#8221;20&#8243; text_text_color=&#8221;#02b875&#8243; text_line_height=&#8221;1.2em&#8221; header_text_color=&#8221;#000000&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||0px|&#8221;]<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.careersingovernment.com\/tools\/author\/elizabethh\/\" target=\"_blank\" rel=\"noopener noreferrer\">ELIZABETH HERON<\/a><\/span><br \/>\n[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Serif||on||&#8221; text_font_size=&#8221;16&#8243; text_text_color=&#8221;#363636&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px||60px|&#8221;]Elizabeth Heron is an HR manager who oversees the execution of the company&#8217;s internal strategy. She helps employees to find their career goals and motivates them through the process of reaching the ideal job.<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Serif||||&#8221; text_font_size=&#8221;24&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_text_color=&#8221;#363636&#8243; text_line_height=&#8221;1.5em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;720px&#8221; custom_margin=&#8221;0px||0px|&#8221;]Managers avoiding feedback are like fish that avoid water. One of a manager\u2019s main roles at a company is to provide employees with both negative and positive feedback when appropriate. Yet so many managers avoid giving feedback and will go to great lengths to avoid telling their employees how they are doing.<\/p>\n<p>Offering consistent feedback to employees has many benefits. This type of managing can help employees:<\/p>\n<p>&#8211; Understand what skills they need to improve upon<\/p>\n<p>&#8211; Feel confident about the skills they have mastered<\/p>\n<p>&#8211; Gain the knowledge they need to do a good job<\/p>\n<p>&#8211; Use their skills to work toward a common goal<\/p>\n<p>&#8211; Understand how they have improved over time<\/p>\n<p>When a manager fails to provide feedback for an employee, it sets up a poor setting for growth and accomplishment. Employees need constant feedback to learn how they can improve at their jobs and to feel accomplished about their successes.<\/p>\n<p>The most successful managers are the ones who can provide plenty of feedback in a positive manner. Anyone who wants to know how to apply for a managing position should consider learning this skill. If you need more tips and ideas regarding this matter, you can go to <a href=\"https:\/\/iresumecoverletter.com\/project-manager-cover-letter\/\" target=\"_blank\" rel=\"noopener noreferrer\">iResumeCoverLetter<\/a>.<\/p>\n<p>Yet, many managers still fear feedback. Some of the most common reasons managers are afraid of feedback include:<\/p>\n<p>&#8211; Lack of confidence<\/p>\n<p>&#8211; Fear of confrontation<\/p>\n<p>&#8211; Fear of seeming weak<\/p>\n<h4>Lack of Confidence<\/h4>\n<p>The number one reason that managers don\u2019t want to give their employees feedback is because they lack the confidence to do so. Many managers simply don\u2019t know how to give feedback. Fear is something that holds most of us back in life, but managers experience this trifold when it comes to feedback.<\/p>\n<p>There are two main reasons managers might lack confidence when it comes to feedback:<\/p>\n<p>&#8211; They were never trained to give feedback<\/p>\n<p>&#8211; They have no experience giving feedback<\/p>\n<p>Most of our fears come from the unknown. What will happen when I tell an employee that he or she needs to change actions or behavior in the workplace? Will the employee act out in anger? Will the employee threaten to quit? What will the other employees think of this? Will they hate me because they\u2019ll think I\u2019m mean?<\/p>\n<p>This lack of self-confidence can hold a manager back. Giving feedback is an important part of the job, so it\u2019s imperative the manager start practicing as soon as possible.<\/p>\n<p>Managers should start by giving detailed feedback to employees in a scheduled routine. Employees will be prepared for the feedback when they know they\u2019ll be evaluated.<\/p>\n<p>The easiest way to do this is to schedule performance evaluations on a weekly, monthly and quarterly basis. This way, employees should also have some idea of the feedback they\u2019re going to receive. They shouldn\u2019t feel blindsided by a huge amount of feedback at the end of the year because they\u2019ll be receiving a small bit of feedback throughout the year.<\/p>\n<p>Many managers were also never trained in giving feedback. Many managers simply don\u2019t know the appropriate way to offer feedback, so they go about giving feedback in all the wrong ways. This is a sure setup for failure.<\/p>\n<p>Companies that offer management training programs tend to be more successful than companies that allow their managers to simply \u201cwing it\u201d when it comes to feedback. Management training programs can help show managers that not all feedback is \u201cbad\u201d and how successful good feedback can be.<\/p>\n<p>Managers can even practice giving feedback to employees through these training programs. They are more likely to be successful if they have the support they need during the process. They can also talk with their mentors regarding any doubts or fears regarding the process.<\/p>\n<p>The best way to help someone build confidence is to show the person he or she has <a href=\"https:\/\/www.linkedin.com\/pulse\/20-reasons-why-we-dont-give-feedback-sergey-gorbatov\/\" target=\"_blank\" rel=\"noopener noreferrer\">all the tools needed<\/a> to complete the task.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; background_color=&#8221;#f7f7f4&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;0px||0px|&#8221;][et_pb_row make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;680px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; custom_padding=&#8221;0px||0px|&#8221; make_equal=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; background_color_2=&#8221;#efefe9&#8243; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2018\/03\/Good-Manager.1.jpg&#8221; show_bottom_space=&#8221;off&#8221; _builder_version=&#8221;3.0.103&#8243; animation=&#8221;off&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; background_color=&#8221;#efefe9&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2013\/10\/HR.management.jpg&#8221; show_bottom_space=&#8221;off&#8221; _builder_version=&#8221;3.0.103&#8243; animation=&#8221;off&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|&#8221; _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Serif||||&#8221; text_font_size=&#8221;24&#8243; text_font_size_last_edited=&#8221;on|phone&#8221; text_text_color=&#8221;#818178&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20%|10%||10%&#8221; custom_margin_tablet=&#8221;|10%||10%&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221;]The number one reason that managers don\u2019t want to give their employees feedback is that they lack the confidence to do so.<br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Sans|on|||&#8221; text_font_size=&#8221;12&#8243; text_text_color=&#8221;#888888&#8243; text_letter_spacing=&#8221;2px&#8221; text_line_height=&#8221;1.2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||20%|&#8221; custom_margin_tablet=&#8221;20px|||&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221;]ELIZABETH HERON<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;0px||0px|&#8221;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1200px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;4&#8243; custom_padding=&#8221;20px||0px|&#8221; custom_padding_tablet=&#8221;0px|||&#8221; column_padding_mobile=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; parallax_method_4=&#8221;off&#8221; admin_label=&#8221;row&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;3.0.103&#8243; text_font=&#8221;PT Serif||||&#8221; text_font_size=&#8221;20&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_text_color=&#8221;#363636&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;60px||0px|&#8221; custom_margin_tablet=&#8221;40px||0px|&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221;]<\/p>\n<h4>Fear of Confrontation<\/h4>\n<p>Fear of confrontation is extremely common in our society. As children, we were taught to \u201cbe polite,\u201d \u201cnever talk back\u201d and \u201ctreat others the way we want to be treated.\u201d All of these ideas are extremely conflicting when it comes to feedback.<\/p>\n<p>Fears of confrontation are directly related to a fear of not being liked. Let\u2019s face it: no one actually wants feedback. This is why many managers will avoid feedback at all costs. Many managers also fear that their employees will \u201chate\u201d them or ostracize them if they don\u2019t like the feedback they receive.<\/p>\n<p>Unfortunately, sometimes being a manager means that you\u2019ll need to deliver bad news to someone at some point. This is why consistent feedback is helpful. If the employees have consistent feedback, they\u2019ll have some idea what type of feedback they\u2019ll receive at their next progress meeting.<\/p>\n<p>Confrontation doesn\u2019t need to be something managers fear. In fact, they can take control of the situation by turning a \u201cconfrontational\u201d situation into a simple conversation. Feedback doesn\u2019t need to be negative or confrontational. Managers need to know that they can change the tone of the conversation by offering a positive narrative to help employees feel as though they have the power to change the current circumstances.<\/p>\n<p>Many managers are also afraid of how employees will react to feedback. At one point in a manager\u2019s career, he or she probably gave an employee feedback that the employee was not ready to hear. The employee probably reacted in a way that prevented the manager from ever wanting to give feedback again.<\/p>\n<p>Unfortunately, the manager may not have given the feedback to the employee in an appropriate manner. Or, the employee may not have understood why he or she was receiving such a negative review if the review felt as though it was out of the blue.<\/p>\n<p>Many employees often feel blindsided by this type of feedback, and managers can avoid such negative reactions by offering plenty of feedback at regular intervals. It also helps to have a clear understanding of the proper ways in which to offer employees feedback. Ultimately, there\u2019s no need to be afraid of how employees will react when you know how to handle their reactions.<\/p>\n<h4>Fear of Appearing Weak<\/h4>\n<p>Another problem that arises when managers fear giving feedback is the fear of appearing weak. Though this issue is often less of an issue than the other reasons cited above, it does happen. Managers often fear that offering praise or positive feedback might make them look weak or too full of praise.<\/p>\n<p>Yet offering employees praise is just as important as offering them negative feedback. In fact, one of the best ways to offer negative feedback is with a little praise. Many managers find that employees are more likely to take their negative feedback better when they have a \u201cspoonful of sugar\u201d to help wash the negative news down.<\/p>\n<p>Offering employees praise isn\u2019t something that makes managers look weak. In fact, it makes them look like strong leaders. Look at some of the strongest leaders in society. People such as Oprah, Richard Branson, and Barack Obama all consistently give their peers and employees consistent positive feedback. They often even give their employees the majority of the credit when it comes to their successes. This isn\u2019t a mistake.<\/p>\n<h4>Conclusion<\/h4>\n<p>Managers who focus on the positive are <a href=\"https:\/\/hbr.org\/2017\/05\/why-do-so-many-managers-avoid-giving-praise\" target=\"_blank\" rel=\"noopener noreferrer\">more likely to curb negative results<\/a> and actions than the managers who consistently focus on \u201cbad news.\u201d Yet it\u2019s also important to learn how to tell employees the truth when it comes to feedback. Sugar coating a situation can make the situation even worse. The important thing to remember is to offer concise, correct and kind feedback.<\/p>\n<p>Managers need not fear feedback when it comes to dealing with employees. There are plenty of ways to offer feedback without seeming mean, unkind\u2014or weak. In fact, feedback is one of the most important skills a manager can master. Anyone who wants to know how to apply for a managing position should consider taking a class that teaches how to provide feedback in an effective manner.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;780px&#8221; custom_padding=&#8221;0px|0px|73.90625px|0px&#8221; column_padding_mobile=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;3.0.47&#8243; text_font=&#8221;PT Serif||||&#8221; text_font_size=&#8221;36&#8243; text_font_size_tablet=&#8221;26&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_text_color=&#8221;#363636&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||70px|&#8221;] Want new articles before they get published? 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_builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2016\/11\/public-secot-trends.jpg&#8221; show_bottom_space=&#8221;off&#8221; align=&#8221;center&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.0.47&#8243; animation=&#8221;off&#8221; sticky=&#8221;on&#8221;][\/et_pb_image][et_pb_cta title=&#8221;TRENDS&#8221; button_url=&#8221;https:\/\/www.careersingovernment.com\/tools\/hr-tips-and-strategies\/&#8221; button_text=&#8221;TRENDS&#8221; use_background_color=&#8221;off&#8221; _builder_version=&#8221;3.0.47&#8243; header_font_size=&#8221;30px&#8221; body_font_size=&#8221;20px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;] Public Sector Trends [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managers avoiding feedback are like fish that avoid water. One of a manager&#8217;s main roles at a company is to provide employees with both negative and positive feedback when appropriate. Yet so many managers avoid giving feedback and will go to great lengths to avoid telling their employees how they are doing.<\/p>\n","protected":false},"author":3286,"featured_media":31268,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[38],"class_list":["post-31223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","tag-management-government-administration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>3 Excuses Good Managers Use to Avoid Giving Feedback - Careers in Government<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/3-excuses-good-managers-use-avoid-giving-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 Excuses Good Managers Use to Avoid Giving Feedback - Careers in Government\" \/>\n<meta property=\"og:description\" content=\"Managers avoiding feedback are like fish that avoid water. One of a manager&#039;s main roles at a company is to provide employees with both negative and positive feedback when appropriate. 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