{"id":3357,"date":"2014-08-11T13:19:40","date_gmt":"2014-08-11T20:19:40","guid":{"rendered":"https:\/\/www.careersingovernment.com\/tools\/?p=3357"},"modified":"2014-08-11T13:25:55","modified_gmt":"2014-08-11T20:25:55","slug":"providing-social-support-leaders-job","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/providing-social-support-leaders-job\/","title":{"rendered":"Is Providing Social Support the Leader\u2019s Job?"},"content":{"rendered":"

\"Puzzle<\/a>Many recent graduates in business and public administration find themselves valued by their \u201cbosses\u201d because they bring new and \u201ccutting-edge\u201d ideas and skills to the organization.\u00a0 For example, a young woman with strong analytical and methodological skills is hired into local government in what had previously been a rather conservative accounting-oriented budget office.<\/p>\n

The new employee, let\u2019s call her Susan, immediately feels pushed aside by the existing group.\u00a0 There are \u201csniping\u201d conversations in the hall, there are rumors and stories about Susan\u2019s past work, and the older group generally leaves Susan out of anything that might be welcoming.<\/p>\n

Susan tries to be friendly and goes out of her way to develop positive relationships with her colleagues.\u00a0 She asks them to participate in her projects, she invites them to lunch, and she tries hard to keep a smile on her face \u2013 even when it\u2019s tough.<\/p>\n

But much of the situation is out of her control. Her manager gives her the choice assignments (knowing that she alone can get the specific work done).\u00a0 He also asks her to make presentations to the City Council on her projects and joins the Council in praising her for her excellent work. That\u2019s good, but it only fans the flames of jealousy in the office.<\/p>\n

Susan feels she has done everything she can to help out, and is now considering leaving the organization just to find a more supportive environment in which to work.\u00a0 As she considers her options, there are several things on her mind.<\/p>\n

1)\u00a0\u00a0\u00a0 She might talk with her boss about the situation, though recognizing that there\u2019s little that he can do.\u00a0 (On the other hand, if he doesn\u2019t know what\u2019s happening, there\u2019s nothing he can do.)\u00a0 See below for some options.<\/p>\n

2)\u00a0\u00a0\u00a0 Susan could leave for greener pastures.\u00a0 At some point, the work environment can become simply too oppressive for someone to remain. Of course, Susan\u2019s experience will help her sort out in advance the office culture in a new location.<\/p>\n

But our real interest here is in what the manager or leader does in this situation?\u00a0 One response might be that this is small potatoes \u2013 there are many more important things to do.\u00a0 And to some extent that\u2019s true. The manager might also take the position that, as an adult, Susan will simply have to work out these difficulties on her own. And to some extent that\u2019s true as well.<\/p>\n

But such a hands-off approach by the manager has its downsides as well. We talk a lot about the complexities of major changes or organizational transformations, but sometimes forget that small changes can be disruptive as well. If the manager sees the skill set and perspective that Susan brings to the organization as important for the future, he should be attentive to not only rewarding that new perspective (which seems to be happening), but also creating an environment in which that perspective and the people who hold it can flourish.<\/p>\n

We know that the full engagement of people in organizations depends in significant part on the social support they find on the job.\u00a0 Clearly, if Susan is not finding such support within her work group, then the manager should look for other opportunities to bring her into contact with others elsewhere in the organization that share her perspective.<\/p>\n

This could be done through temporary assignments in other parts of the organization, through creating cross-functional team projects, or through leadership development programs aimed at the next generation of top managers in the city. (Note that all of these suggestions have a explicit purpose of contributing to the work of the city, but an implicit purpose of bringing together \u201cthe best and the brightest\u201d to form a network of support for new ideas and perspectives.)<\/p>\n

It\u2019s always worth the manager\u2019s time to consider the social support (or lack thereof) that employees like Susan are receiving.\u00a0 Their continued engagement depends on it.<\/p>\n","protected":false},"excerpt":{"rendered":"

Many recent graduates in business and public administration find themselves valued by their \u201cbosses\u201d because they bring new and \u201ccutting-edge\u201d ideas and skills to the organization.\u00a0 For example, a young woman with strong analytical and methodological skills is hired into local government in what had previously been a rather conservative accounting-oriented budget office. The new […]<\/p>\n","protected":false},"author":2470,"featured_media":3359,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[8,38],"class_list":["post-3357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","tag-leadership","tag-management-government-administration"],"acf":[],"yoast_head":"\nIs Providing Social Support the Leader\u2019s Job? - Careers in Government<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/providing-social-support-leaders-job\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is Providing Social Support the Leader\u2019s Job? - Careers in Government\" \/>\n<meta property=\"og:description\" content=\"Many recent graduates in business and public administration find themselves valued by their \u201cbosses\u201d because they bring new and \u201ccutting-edge\u201d ideas and skills to the organization.\u00a0 For example, a young woman with strong analytical and methodological skills is hired into local government in what had previously been a rather conservative accounting-oriented budget office. 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