{"id":34641,"date":"2019-06-05T18:48:21","date_gmt":"2019-06-06T01:48:21","guid":{"rendered":"https:\/\/careersingovernment.com\/tools\/?p=34641"},"modified":"2019-06-05T18:48:30","modified_gmt":"2019-06-06T01:48:30","slug":"reinforcing-desired-culture-requires-cultivating-good-habits","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/career-advice\/on-the-job\/reinforcing-desired-culture-requires-cultivating-good-habits\/","title":{"rendered":"Reinforcing Desired Culture Requires Cultivating Good Habits"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.19.9&#8243; background_image=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2019\/06\/cultivate2-1.jpg&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; padding_mobile=&#8221;off&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_divider show_divider=&#8221;off&#8221; height=&#8221;200&#8243; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;3.2&#8243;][\/et_pb_divider][et_pb_text _builder_version=&#8221;3.19.9&#8243; text_font=&#8221;PT Sans||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;72&#8243; text_font_size_tablet=&#8221;52&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_line_height=&#8221;1.1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;620px&#8221; custom_margin=&#8221;0px||0px|&#8221;]<\/p>\n<p style=\"text-align: center;\">Reinforcing Desired Culture Requires Cultivating Good Habits<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.0.74&#8243; custom_padding=&#8221;27.2344px|0px|0|0px|false|false&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1200px&#8221; custom_padding=&#8221;20px||0px|&#8221; custom_padding_tablet=&#8221;0px|||&#8221; column_padding_mobile=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2018\/02\/Edmonds-headshot-1.jpeg&#8221; show_bottom_space=&#8221;off&#8221; align=&#8221;center&#8221; disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;3.0.101&#8243; animation=&#8221;off&#8221; sticky=&#8221;on&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;3.0.47&#8243; text_font=&#8221;PT Sans|on|||&#8221; text_text_color=&#8221;#02b875&#8243; text_font_size=&#8221;20&#8243; text_line_height=&#8221;1.2em&#8221; header_text_color=&#8221;#000000&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||0px|&#8221;] <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.careersingovernment.com\/tools\/author\/chrise\/\" target=\"_blank\" rel=\"noopener noreferrer\">CHRIS EDMONDS<\/a><\/span> [\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;3.0.47&#8243; text_font=&#8221;PT Serif||on||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;16&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px||60px|&#8221;] Chris Edmonds is the founder and CEO of the Purposeful Culture Group, which he launched after a 15-year career leading and managing teams. [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;3.19.9&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;24&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_line_height=&#8221;1.5em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;720px&#8221; custom_margin=&#8221;0px||0px|&#8221;]Changing daily practices is about creating new habits: clarifying desired practices, evaluating current practices, then closing any gaps. Research says that developing new habits requires demonstration of new behaviors for 21 days \u2013 and there\u2019s no time like the present to start!<\/p>\n<p>Identifying how to create and sustain a purposeful, positive, productive work culture requires a conscious strategy of deciding what not to do as much as what to do. This frees up time to do the important things required of a servant leader.<\/p>\n<p>One of our most successful culture clients told me, \u201cThere is nothing more important for me to do than to talk about and reinforce our desired culture!\u201d Early in their change process, he spent about two hours per week focused on their desired culture; as the process evolved over a year, he found he spent about 10 hours per week proactively managing their desired culture. He certainly watched key performance metrics but he spent much more time focused on respect and relationships.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.13.1&#8243; background_color=&#8221;#f7f7f4&#8243; custom_padding=&#8221;0||0px||false|false&#8221;][et_pb_row make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;680px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; custom_padding=&#8221;0px||0px|&#8221; make_equal=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; background_color_2=&#8221;#efefe9&#8243; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2019\/06\/cultivate3.jpg&#8221; show_bottom_space=&#8221;off&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.19.9&#8243; animation_direction=&#8221;off&#8221; animation=&#8221;off&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; background_color=&#8221;#efefe9&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2019\/04\/govt3.jpg&#8221; show_bottom_space=&#8221;off&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.19.9&#8243; animation_direction=&#8221;off&#8221; animation=&#8221;off&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|&#8221; _builder_version=&#8221;3.19.9&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#818178&#8243; text_font_size=&#8221;24&#8243; text_font_size_last_edited=&#8221;on|phone&#8221; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20%|10%||10%&#8221; custom_margin_tablet=&#8221;|10%||10%&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221;]<span style=\"font-weight: 400;\">You do not need to spend more time with your staff at this stage, but you do need to change what you discuss and what you emphasize with them.<\/span><br \/>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.19.9&#8243; text_font=&#8221;PT Sans|on|||&#8221; text_text_color=&#8221;#888888&#8243; text_font_size=&#8221;12&#8243; text_letter_spacing=&#8221;2px&#8221; text_line_height=&#8221;1.2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||20%|&#8221; custom_margin_tablet=&#8221;20px|||&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221;]CHRIS EDMONDS<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;0||0px||false|false&#8221;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1200px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;4&#8243; custom_padding=&#8221;0||0px||false|false&#8221; custom_padding_tablet=&#8221;0px|||&#8221; column_padding_mobile=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; parallax_method_3=&#8221;off&#8221; parallax_method_4=&#8221;off&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;3.19.9&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;20&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;60px||0px|&#8221; custom_margin_tablet=&#8221;40px||0px|&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221;]In a recent session with a different client\u2019s senior leadership team, the group finalized the \u201cready to share\u201d draft of their organization\u2019s desired purpose, values, and valued behaviors. This process is a lot of hard work, but they stuck with it and developed a very solid statement.<\/p>\n<p>Once they publish this purpose, values, and behaviors statement, expectations and scrutiny from all staff will increase; this team understands that. As we finished the day, I explained the best practices for them, as senior leaders, to emphasize both performance and values with their direct reports. I described how, in day to day conversations, during field visits, etc. these leaders must change the way they discuss expectations with their staff: \u201cYou do not need to spend more time with your staff at this stage, but you do need to change what you discuss and what you emphasize with them.\u201d.<\/p>\n<p>I asked one member of the team who is responsible for field operations to serve as an example. He typically spends 2+ hours on field visits meeting with facility managers. I explained, \u201cYou must shift your focus with that facility manager from primarily discussing balancing performance discussions to how well they and their site leaders demonstrate and reinforce the organization\u2019s desired values.\u201d The blood drained from his face \u2013 he said, \u201cI don\u2019t think I can do that! I\u2019ve been doing these meetings the same way for years \u2013 I don\u2019t know how to change them.\u201d<\/p>\n<p>Typically leaders have well-developed habits for managing staff and expectations. Some of those habits serve them well \u2013 and some don\u2019t. During a culture change initiative, leaders need to:<\/p>\n<ul>\n<li>clarify and share specific expectations (as this team is doing with their newly defined purpose, values, and behaviors)<\/li>\n<li>demonstrate a commitment to the purpose, values, and behaviors by acting on them and emphasizing them consistently.<\/li>\n<\/ul>\n<p>If a leader\u2019s current habits are not developing a values-aligned organization, he or she must change daily practices through the development of new habits. Desired habits will enable leaders to live the espoused values of the organization and to coach and celebrate others doing so each day. Consider finding a mentor or coach who can help you understand how others perceive you, whether you are being consistent with values-aligned behaviors, etc.<\/p>\n<p>With dedicated effort, your new habits will be comfortable and will generate immense synergy in your organization with a balanced focus on performance and values.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;22px|0px|27.2344px|0px|false|false&#8221;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;780px&#8221; custom_padding=&#8221;0px|0px|73.90625px|0px&#8221; column_padding_mobile=&#8221;on&#8221; parallax_method_1=&#8221;off&#8221; _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; column_padding_mobile=&#8221;on&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221;][et_pb_text _builder_version=&#8221;3.0.47&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;36&#8243; text_font_size_tablet=&#8221;26&#8243; text_font_size_last_edited=&#8221;on|tablet&#8221; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||70px|&#8221;] Want new articles before they get published? 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