[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.4.6″ background_image=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2019\/09\/traits1.jpg” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row column_structure=”1_3,2_3″ admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”3.23.4″ height=”200px”][\/et_pb_divider][et_pb_text _builder_version=”4.4.6″ text_font=”PT Sans||||” text_text_color=”#ffffff” text_font_size=”72″ text_line_height=”1.1em” header_font=”||||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”800px” custom_margin=”0px||3px|” custom_padding=”||0px|||” text_font_size_tablet=”52″ text_font_size_phone=”” text_font_size_last_edited=”on|tablet”]<\/p>\n
How to Get the Best out of Your Imperfect Co-Workers<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ custom_padding=”25.3125px|0px|0|0px|false|false” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=””][et_pb_row column_structure=”1_3,2_3″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_padding=”20px||0px|” custom_padding_tablet=”0px|||” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/06\/Picture1.png” title_text=”Picture1″ show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”on|on|” _builder_version=”4.4.6″ animation=”off” sticky=”on”][\/et_pb_image][et_pb_text disabled_on=”on|on|” _builder_version=”4.4.6″ text_font=”PT Sans|on|||” text_text_color=”#02b875″ text_font_size=”20″ text_line_height=”1.2em” header_text_color=”#000000″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”140px” module_alignment=”center” custom_margin=”20px||0px|”]<\/p>\n SEAN GLAZE<\/span><\/a><\/p>\n [\/et_pb_text][et_pb_text disabled_on=”on|on|” _builder_version=”4.4.6″ text_font=”PT Serif||on||” text_text_color=”#363636″ text_font_size=”16″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”140px” module_alignment=”center” custom_margin=”10px||60px|”]<\/p>\n Sean inspires people to have fun laughing together so they can have more success working together.\u00a0 \u00a0His three books, The Unexpected Leader, Rapid Teamwork, and The 10 Commandments of Winning Teammates are powerful parables for building and leading great teams!<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.6″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”24″ text_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”720px” custom_margin=”0px||0px|” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet”]<\/p>\n I have said many times in conference keynotes and training programs that the best teammates\u00a0<\/span>claim personal responsibility for the team results.<\/span><\/strong> Let that idea sink in. If you are familiar with my work, you know that my most recent book has that idea as one of the Commandments for\u00a0<\/span><\/span>winning teammates<\/span><\/a>.\u00a0\u00a0<\/span>Have you taken PERSONAL responsibility for your TEAM results in the past?\u00a0\u00a0<\/span>Have you felt that the success of a project was completely on your shoulders, regardless of your position or title?<\/span><\/p>\n After thinking about the implications of that statement, many of the people in my audiences will come to me after a conference and share a \u201cbut what if\u2026\u201d \u201cBut what if my coworker is not dependable?\u201d<\/span><\/em> \u201cBut what if their work usually has mistakes?\u201d<\/span><\/em> \u201cBut what if there is a hard deadline?\u201d<\/span><\/em> Many people end up doing more themselves because they haven\u2019t learned\u00a0<\/span>HOW to get the best out of the people they work with\u2026<\/span><\/strong>\u00a0<\/span>even when their coworkers have previously been unreliable.\u00a0 So, imagine that you accept that YOU are responsible for ensuring your team is successful.\u00a0\u00a0<\/span><\/strong>And imagine that you DON\u2019T WANT TO DO EVERYTHING YOURSELF.<\/span><\/strong><\/p>\n What is the secret to getting your teammates to be more reliable?<\/span><\/strong> Well, you have three pretty clear options: 1. Accept that people at times are going to be imperfect or late and just live with the results. 2. Change your team (get a new job or get rid of the unreliable coworker) 3. Learn how to share\u00a0<\/span>reminders and encouragements<\/span><\/em>\u00a0<\/span>that produce the behaviors you need<\/span>\u00a0 If one and two aren\u2019t realistic options for you, then\u00a0<\/span>option three becomes vital!<\/span><\/strong>\u00a0 The truth is that you only get the best out of people who are sometimes unreliable if\u00a0<\/span>you take responsibility<\/span><\/strong>\u00a0<\/span>for sharing the reminders and encouragements<\/span><\/strong>\u00a0<\/span>that will inspire them to see the behavior you want as a priority. Sometimes good people look back to point and blame others for mistakes… I call those\u00a0<\/span>rearview criticisms.<\/span><\/strong>\u00a0<\/span> In basketball, a review criticism is \u201cWhy didn\u2019t you block out that last shot?<\/span><\/em>\u201d In business, a rearview criticism might be \u201cWhy didn\u2019t you get that paperwork in?<\/span><\/em>\u201d\u00a0 But nobody can go back and change the past. So don’t waste your time or upset members of your team with rearview criticisms\u2026 instead, focus on what you CAN CONTROL, and commit to giving\u00a0<\/span>reminders and encouragements.<\/span><\/strong>\u00a0 Instead of complaining after the fact, winning teammates take the initiative to remind and encourage before! Do and say what you need to so others are ready to\u00a0<\/span>make the next play.<\/span><\/em>\u00a0 Winning Teammates share reminders and encouragements because they anticipate what their teammates NEED to happen next. Winning Teammates<\/span><\/a>\u00a0<\/span><\/span>don\u2019t wait until a problem occurs to give rearview criticisms\u2026 they know that their responsibility is to impact the NEXT PLAY and prevent problems with Reminders and encouragements!\u00a0 You can help the people you work with focus on their next play\u2026 Here\u2019s what you can do\u2026 to use that insight and get the best out of your late or imperfect coworkers.\u00a0 [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ background_color=”#f7f7f4″ min_height=”53px” custom_padding=”0||0||false|false”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ custom_padding=”0px||0px|”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” column_padding_mobile=”on” module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|” make_fullwidth=”on” custom_width_px=”680px”][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/02\/itech3.jpg” alt=”video presentation” title_text=”itech3″ show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.4.6″ animation=”off”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color=”#efefe9″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2017\/06\/leadership2.jpg” title_text=”leadership2″ show_bottom_space=”off” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.4.6″ animation=”off”][\/et_pb_image][et_pb_text disabled_on=”off|off|” _builder_version=”4.4.6″ text_font=”PT Serif||||” text_text_color=”#818178″ text_font_size=”24″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”20%|10%||10%” custom_margin_tablet=”|10%||10%” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone”]<\/p>\n If you are taking responsibility for team results, you have to begin by taking the initiative to look further down the path your team is on.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.4.6″ text_font=”PT Sans|on|||” text_text_color=”#888888″ text_font_size=”12″ text_letter_spacing=”2px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”20px||20%|” custom_margin_tablet=”20px||3.1%|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet”]<\/p>\n SEAN GLAZE<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”4″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_padding=”0||0px||false|false” custom_padding_tablet=”0px|||” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.6″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”20″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-23px||0px|||” custom_margin_tablet=”40px||0px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px|||||” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet”]<\/p>\n Once you know what they need to do, and when, you can send an email like this: \u201cHey Steve \u2013<\/span><\/em>\u00a0<\/span><\/i><\/span> I\u2019m so glad to be working with you.\u00a0<\/span><\/em>\u00a0<\/span><\/i><\/span> This project is very important to me, so I will be checking in a couple of times before our deadline to be sure you have everything you need to get your part of the job done just like we discussed.\u00a0<\/span><\/em>\u00a0<\/span><\/i><\/span> I\u2019ll check in every few days to be sure you are 100% sure that you can deliver what the team needs by the day it is expected.\u00a0 If you have any questions, please be sure to reach out immediately \u2013 and I don\u2019t want anything to keep us from knocking this out of the park.<\/span><\/em> Thanks for your help in making this a big win for us!\u201d<\/span><\/em> That wasn’t too bad, right? And when you send another email a couple of days later, or when you pass by Steve in the hallway, you can share a similar reminder or encouragement to be sure he is focused on delivering what the team needs when the team needs it. Hey Steve \u2013<\/span><\/em>\u00a0<\/span><\/i><\/span> Just checking in with a quick reminder to be\u00a0are\u00a0we are able to deliver by next Tuesday.<\/span><\/i> This is a really\u00a0important\u00a0project for us…\u00a0<\/span><\/span><\/i> Please let me know where you are on it and if there is anything you need help with!<\/span><\/i> Appreciate\u00a0your help and focus on this!<\/span><\/i>\u00a0 Easier than you expected, huh? It doesn’t require being rude or getting emotional. But it DOES require that you take the initiative to see what MIGHT become an issue and try to address it PRIOR to the moment that issue pops up! If you are taking responsibility for team results, you have to begin by taking the initiative to look further down the path your team is on and identify possible issues that you can help prepare them for.\u00a0 The trick is to be consistent \u2013<\/span><\/strong> and to be consistently NICE and POSITIVE!<\/span><\/strong> Expect the best out of your people, and they will often live up to that expectation \u2013 especially when you clarify what you need from them and emphasize the importance and impact on the team. We really DO teach people how to treat us.\u00a0 If we seem likely to accept incompetence or low performance, that is often what we will get.\u00a0 If you are looking for a\u00a0<\/span><\/span>teamwork speaker<\/span><\/a>