{"id":37129,"date":"2020-08-01T16:16:18","date_gmt":"2020-08-01T23:16:18","guid":{"rendered":"https:\/\/www.careersingovernment.com\/tools\/?p=37129"},"modified":"2020-08-01T16:16:22","modified_gmt":"2020-08-01T23:16:22","slug":"12-golden-rules-for-building-a-feedback-rich-culture","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/","title":{"rendered":"12 Golden Rules for Building a Feedback-Rich Culture"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.5.1″ background_image=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” hover_enabled=”0″ padding_mobile=”off” title_text=”shutterstock_1487699606″][et_pb_row column_structure=”1_3,2_3″ admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”3.23.4″ height=”200px”][\/et_pb_divider][et_pb_text _builder_version=”4.5.1″ text_font=”PT Sans||||” text_text_color=”#ffffff” text_font_size=”72″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”620px” custom_margin=”0px||0px|” hover_enabled=”0″ text_font_size_tablet=”52″ text_font_size_phone=”” text_font_size_last_edited=”on|tablet”]<\/p>\n

12 Golden Rules for Building a Feedback-Rich Culture<\/span><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off”][et_pb_row column_structure=”1_3,2_3″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_padding=”20px||0px|” custom_padding_tablet=”0px|||” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2017\/12\/Stuart-Hearn.png” show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”on|on|” _builder_version=”3.23″ animation=”off”][\/et_pb_image][et_pb_text disabled_on=”on|on|” _builder_version=”3.27.4″ text_font=”PT Sans|on|||” text_text_color=”#02b875″ text_font_size=”20″ text_line_height=”1.2em” header_text_color=”#000000″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”140px” module_alignment=”center” custom_margin=”20px||0px|”]STUART HEARN<\/a><\/span>
\n[\/et_pb_text][et_pb_text disabled_on=”on|on|” _builder_version=”3.27.4″ text_font=”PT Serif||on||” text_text_color=”#363636″ text_font_size=”16″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”140px” module_alignment=”center” custom_margin=”10px||60px|”]Stuart is a performance management specialist with 20 years experience in human resources, both as an HR Director and HR\/OD Consultant.\u00a0He has spent the last 10 years working with\u00a0organisations to improve their performance management processes and implement online systems.
\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.5.1″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”24″ text_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”720px” custom_margin=”0px||0px|” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet”]<\/p>\n

We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?<\/span>\u00a0<\/span><\/p>\n

Below, we\u2019ll explore how the average organization can make feedback a regular and beneficial part of the work-life of employees and managers alike.<\/span>\u00a0<\/span><\/p>\n

Employee and Manager Need to Have a Trusting Relationship<\/span><\/strong><\/p>\n

Feedback can\u2019t flourish in an environment of distrust. Before employees are confident enough to speak their minds and deliver feedback, they need to feel a sense of safety and trust. <\/span><\/p>\n

Communication needs to be frequent and authentic to develop a more trusting relationship between employee and manager. If the only interaction employee and manager have is one awkward, intense annual performance review, there is little opportunity for trust and understanding to develop. The exchange of feedback will be greatly improved if the manager and employee can get to know one another. Consider implementing regular coaching conversations<\/a> within your organization. These sessions should be informal, allowing employees and managers to discuss anything and everything on their minds, including processes, training, areas for improvement, and progression opportunities.<\/span><\/p>\n

The more an employee knows their manager, the more open they will be to feedback. They will also feel more emboldened to deliver feedback of their own.<\/span><\/p>\n

Provide Managers with Feedback Training<\/span><\/strong>\u00a0<\/span><\/strong><\/p>\n

Great feedback cultures don\u2019t just happen. Not all managers are naturally gifted at delivering feedback \u2014 and that\u2019s okay. Like many things in life and work, it needs to be taught. Managers should receive training on how to provide feedback in a way that won\u2019t trigger an employee\u2019s fight or flight<\/a> reflex. When managers learn how to give feedback in a way that will make employees receptive and open to change, the whole process becomes more positive and constructive. Managers shouldn\u2019t be expected to feel their way blindly through their jobs. As with employees, they need the tools to succeed.<\/span><\/p>\n

\u00a0<\/span>Let Employees Know They Are Safe to Speak Out<\/strong><\/p>\n

If employees are unsure or afraid to speak their minds, it should be no surprise that honest feedback will be limited. If an employee believes they might lose their job or be looked at unfavorably if they speak up against a given process, they\u2019ll remain silent \u2014 and progress will never occur. This isn\u2019t how dynamic, forward-thinking companies thrive. You don\u2019t want to be surrounded by \u201cyes\u201d men who are happy to just collect their paychecks and disassociate themselves from the organization. You want engaged employees who care, and who have real ideas for change.<\/span><\/p>\n

Let it be known that you are open to feedback, and people are safe to speak out \u2014 no matter how outlandish or untraditional the idea might be. Reinforce this by demonstrating real gratitude when employees deliver feedback \u2014 even if you believe it\u2019s not the right fit for your company.<\/span>\u00a0<\/span><\/strong><\/p>\n

Build Feedback into Your Company Values<\/strong><\/p>\n

Show your commitment to feedback by making it a company value. After all, feedback and new ideas drive innovation<\/a>, motivation, engagement, and company growth<\/a>. Poor feedback can be directly tied to<\/a> slow (or non-existent) company growth. Be sure to keep this company value always in mind \u2014 especially during recruitment drives and when promoting. You want to be rewarding employees for their feedback and their ideas, and you want to demonstrate how important feedback and thought exchange is to your business.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ custom_padding=”0px||0px|”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” column_padding_mobile=”on” module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|” make_fullwidth=”on” custom_width_px=”680px”][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/revised-feedback.jpg” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.5.1″ hover_enabled=”0″ title_text=”revised feedback”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ background_color=”#efefe9″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_375763966.jpg” show_bottom_space=”off” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.5.1″ animation_direction=”off” hover_enabled=”0″ animation=”off” title_text=”shutterstock_375763966″][\/et_pb_image][et_pb_text disabled_on=”off|off|” _builder_version=”4.5.1″ text_font=”PT Serif||||” text_text_color=”#818178″ text_font_size=”24″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”20%|10%||10%” custom_margin_tablet=”|10%||10%” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone”]<\/p>\n

The more an employee knows their manager, the more open they will be to feedback. They will also feel more emboldened to deliver feedback of their own.<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”PT Sans|on|||” text_text_color=”#888888″ text_font_size=”12″ text_letter_spacing=”2px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”20px||20%|” custom_margin_tablet=”20px|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet”]STUART HEARN
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”4″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_padding=”20px||0px|” custom_padding_tablet=”0px|||” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.5.1″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”20″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-1px||0px|||” custom_margin_tablet=”40px||0px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet”]<\/p>\n

Deliver Positive Feedback as Well as \u2018Negative\u2019<\/strong><\/p>\n

When developing a strong feedback culture, it\u2019s important to remember that positive feedback as well as \u201cnegative\u201d needs to be given. Sure, we want to know what we are doing wrong. We want to know where we can improve and what skills and strengths to develop. But this information needs to be supplemented with positive feedback. Don\u2019t forget to tell your employees what they\u2019re doing right. Let them know their efforts are recognized and that their work is making a real difference. This feedback needs to be as timely and specific as \u201cnegative\u201d feedback for the best effect, which brings us to our next rule.<\/span><\/p>\n

Make Feedback Specific<\/span><\/strong><\/p>\n

A simple \u201cgood job\u201d or \u201cdo better\u201d isn\u2019t good enough to develop a feedback-rich culture. Employees need to know precisely what they have done and why it was so appreciated so that they can replicate this behavior in the future. Similarly, they need to receive real, practical guidance on how to improve. They can\u2019t be told to improve without being told how \u2013 and without being given the right training and tools.<\/span><\/p>\n

\u00a0<\/span>Make Feedback Part of Your Routine<\/strong><\/p>\n

\u00a0<\/span>As with all other aspects of life, practice makes perfect. Don\u2019t make feedback a once-in-a-while activity. Incorporate it into your daily work life. It should also be incorporated into performance discussions. Emphasize that feedback should work both ways. So be sure to discuss employee feedback \u2014 and any feedback the employee has for the organization.<\/span><\/p>\n

\u00a0<\/span>Nurture a Growth Mindset<\/strong><\/p>\n

When delivering feedback, managers should be sure to praise effort, not just ability. Tangible results are great, but so is enthusiasm and dedication. Managers need to nurture effort to create a growth mindset<\/a>, which will lead to resilience, motivation, and, ultimately, results. Employees with a growth mindset handle setbacks better and are more productive and engaged in the long run.<\/span><\/p>\n

\u00a0<\/span><\/strong>Have Group Brainstorming Sessions<\/strong><\/p>\n

Feedback should also be a group activity. To get people amped up and in the mood to exchange ideas and insights, have group brainstorming sessions now and then. These sessions will normalize feedback, showing it doesn\u2019t need to wait for a special occasion. They will also allow ideas to \u201cping\u201d off one another, which means your company benefits from your team’s combined efforts.<\/span><\/p>\n

Provide Alternative Feedback Channels<\/strong><\/p>\n

Rich feedback cultures should have more than one feedback channel. This should account for direct as well as anonymous feedback. It should also account for one-on-one feedback and group feedback sessions. Provide a number of platforms, including email, communication tools, performance management discussions, and group brainstorming sessions, to really encourage feedback.<\/span>\u00a0<\/span><\/strong><\/p>\n

Ask Employees for Feedback<\/strong><\/p>\n

Feedback isn\u2019t just something managers need to deliver to employees. Employee feedback is just as important to the success of an organization. We need to understand what employees find useful about our processes and where work gets tied up. Is there too much red tape, or are certain processes unhelpful? Is your software slow and cumbersome? Does your technology need an upgrade? Be sure to ask employees for their insights and opinions if you truly want your organization to flourish.<\/span><\/p>\n

Act on Employee Feedback<\/span><\/strong><\/p>\n

This is, by far, the most important step in building a feedback-rich culture. Employees need to know the feedback they have given matters \u2014 and that you listened. If employees see change resulting from their ideas or concerns, this will inspire them to speak up more in the future. If, on the other hand, everything remains stagnant, and your employees\u2019 voices remain unheard, feedback will be seen as a useless activity.<\/span><\/p>\n

Feedback is a hugely valuable tool for any organization. Be sure to do all you can to encourage the exchange of feedback \u2014 vertically and horizontally \u2014 to make the most of your company\u2019s potential and spur on company growth.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row column_padding_mobile=”on” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”780px” custom_padding=”0px|0px|73.90625px|0px” use_custom_width=”on” custom_width_px=”780px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”36″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”||70px|” text_font_size_tablet=”26″ text_font_size_phone=”” text_font_size_last_edited=”on|tablet”] Want new articles before they get published? Subscribe to our Awesome Newsletter. [\/et_pb_text][et_pb_contact_form captcha=”off” module_id=”et_pb_contact_form_0″ _builder_version=”3.0.87″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#02b875″ button_border_width=”8″ button_border_color=”#02b875″ button_border_radius=”4″][et_pb_contact_field field_id=”E-mail Address” field_title=”E-mail Address” _builder_version=”3.23″ form_field_background_color=”rgba(0,0,0,0)” form_field_text_color=”#adadab” form_field_font=”PT Sans||||” form_field_font_size=”20″ form_field_line_height=”1.4em” form_field_font_size_tablet=”20″ form_field_font_size_phone=”20″ form_field_line_height_tablet=”1.4em” form_field_line_height_phone=”1.4em” custom_css_main_element=”height:64px;” border_width_all=”1″ border_color_all=”#adadab” border_style_all=”solid” use_border_color=”on” border_color=”#adadab” border_width=”1″ border_style=”solid” field_background_color=”rgba(0,0,0,0)” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”First Name” field_title=”First Name” _builder_version=”3.23″ form_field_background_color=”rgba(0,0,0,0)” form_field_text_color=”#adadab” form_field_font=”PT Sans||||” form_field_font_size=”20″ form_field_line_height=”1.4em” form_field_font_size_tablet=”20″ form_field_font_size_phone=”20″ form_field_line_height_tablet=”1.4em” form_field_line_height_phone=”1.4em” custom_css_main_element=”height:64px;” border_width_all=”1″ border_color_all=”#adadab” border_style_all=”solid” use_border_color=”on” border_color=”#adadab” border_width=”1″ border_style=”solid” field_background_color=”rgba(0,0,0,0)” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ background_color=”#222222″ custom_padding=”78px||78px|”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_mobile=”on” column_padding_mobile=”on” module_class=”border-hover et_pb_row_fullwidth” _builder_version=”3.25″ background_color=”#f5f5f5″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px|0px|0px|0px” make_fullwidth=”on”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2016\/11\/typing.jpg” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”3.23″ animation=”off” sticky=”on”][\/et_pb_image][et_pb_cta title=”CAREER ADVICE” button_url=”https:\/\/www.careersingovernment.com\/tools\/gov-talk\/career-advice\/” button_text=”CAREER ADVICE” _builder_version=”3.16″ header_font_size=”30px” body_font_size=”20px” use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”] Advice from top Career specialists [\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2016\/11\/news-cig.jpg” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”3.23″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” sticky=”on”][\/et_pb_image][et_pb_cta title=”GOV TALK” button_url=”https:\/\/www.careersingovernment.com\/tools\/gov-talk-page\/” button_text=”Government Updates” _builder_version=”3.16″ header_font_size=”30px” body_font_size=”20px” use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”] Articles about the Public Sector [\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2016\/11\/public-secot-trends.jpg” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”3.23″ animation=”off” sticky=”on”][\/et_pb_image][et_pb_cta title=”TRENDS” button_url=”https:\/\/www.careersingovernment.com\/tools\/hr-tips-and-strategies\/” button_text=”TRENDS” _builder_version=”3.16″ header_font_size=”30px” body_font_size=”20px” use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”] Public Sector Trends [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?<\/p>\n","protected":false},"author":3283,"featured_media":37136,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[33],"class_list":["post-37129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","tag-management-advice"],"acf":[],"yoast_head":"\n12 Golden Rules for Building a Feedback-Rich Culture - Careers in Government<\/title>\n<meta name=\"description\" content=\"We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"12 Golden Rules for Building a Feedback-Rich Culture - Careers in Government\" \/>\n<meta property=\"og:description\" content=\"We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/\" \/>\n<meta property=\"og:site_name\" content=\"Careers in Government\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CareersInGovernment\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/clearreviewsoftware\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-01T23:16:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-01T23:16:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"580\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Stuart Hearn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@StuartHearn\" \/>\n<meta name=\"twitter:site\" content=\"@careersingov\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Stuart Hearn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"19 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/\"},\"author\":{\"name\":\"Stuart Hearn\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/person\\\/92ad0a4ab6afc9adec65398b658c402e\"},\"headline\":\"12 Golden Rules for Building a Feedback-Rich Culture\",\"datePublished\":\"2020-08-01T23:16:18+00:00\",\"dateModified\":\"2020-08-01T23:16:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/\"},\"wordCount\":3732,\"publisher\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/shutterstock_1487699606.jpg\",\"keywords\":[\"management advice\"],\"articleSection\":[\"education\\\/training\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/\",\"name\":\"12 Golden Rules for Building a Feedback-Rich Culture - Careers in Government\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/shutterstock_1487699606.jpg\",\"datePublished\":\"2020-08-01T23:16:18+00:00\",\"dateModified\":\"2020-08-01T23:16:22+00:00\",\"description\":\"We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/shutterstock_1487699606.jpg\",\"contentUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/shutterstock_1487699606.jpg\",\"width\":1000,\"height\":580,\"caption\":\"A person in a suit holds a tablet that reveals a holographic interface displaying three feedback icons: a happy face, a neutral face, and a sad face, each with a checkbox underneath. The happy face checkbox is marked, clearly indicating positive feedback.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/12-golden-rules-for-building-a-feedback-rich-culture\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Tools\",\"item\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Government Talk\",\"item\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"About the Public Sector\",\"item\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"education\\\/training\",\"item\":\"https:\\\/\\\/www.careersingovernment.com\\\/newdesign\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"12 Golden Rules for Building a Feedback-Rich Culture\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#website\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/\",\"name\":\"Careers in Government\",\"description\":\"Oldest and largest, award-winning site for finding jobs in government, education and other public sector agencies. Valuable tools for job seekers and employers.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#organization\",\"name\":\"Careers in Government\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/CIG-horizontal-dark-v2.png\",\"contentUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/CIG-horizontal-dark-v2.png\",\"width\":\"708\",\"height\":\"480\",\"caption\":\"Careers in Government\"},\"image\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CareersInGovernment\",\"https:\\\/\\\/x.com\\\/careersingov\",\"https:\\\/\\\/www.instagram.com\\\/careersingov\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/person\\\/92ad0a4ab6afc9adec65398b658c402e\",\"name\":\"Stuart Hearn\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4261a4a7008ac1fe81022cc4cc3d93ef28ac252c7ef584588190faedf0ac398b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4261a4a7008ac1fe81022cc4cc3d93ef28ac252c7ef584588190faedf0ac398b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4261a4a7008ac1fe81022cc4cc3d93ef28ac252c7ef584588190faedf0ac398b?s=96&d=mm&r=g\",\"caption\":\"Stuart Hearn\"},\"description\":\"Stuart is a performance management specialist with 20 years experience in human resources, both as an HR Director and HR\\\/OD Consultant. He has spent the last 10 years working with organisations to improve their performance management processes and implement online systems. Prior to this, Stuart held in-house HR roles for well-known organisations including Boots, BP, United Biscuits and Sony where he was International HR Director for their Music Publishing division. Stuart holds a BA (hons) in Human Resources Management and is a Chartered Member of the CIPD (Chartered Institute of Personnel & Development).\",\"sameAs\":[\"https:\\\/\\\/clearreview.com\\\/\",\"https:\\\/\\\/www.facebook.com\\\/clearreviewsoftware\\\/\",\"https:\\\/\\\/x.com\\\/StuartHearn\"],\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/author\\\/stuarth\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"12 Golden Rules for Building a Feedback-Rich Culture - Careers in Government","description":"We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/","og_locale":"en_US","og_type":"article","og_title":"12 Golden Rules for Building a Feedback-Rich Culture - Careers in Government","og_description":"We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?","og_url":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/","og_site_name":"Careers in Government","article_publisher":"https:\/\/www.facebook.com\/CareersInGovernment","article_author":"https:\/\/www.facebook.com\/clearreviewsoftware\/","article_published_time":"2020-08-01T23:16:18+00:00","article_modified_time":"2020-08-01T23:16:22+00:00","og_image":[{"width":1000,"height":580,"url":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg","type":"image\/jpeg"}],"author":"Stuart Hearn","twitter_card":"summary_large_image","twitter_creator":"@StuartHearn","twitter_site":"@careersingov","twitter_misc":{"Written by":"Stuart Hearn","Est. reading time":"19 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#article","isPartOf":{"@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/"},"author":{"name":"Stuart Hearn","@id":"https:\/\/www.careersingovernment.com\/tools\/#\/schema\/person\/92ad0a4ab6afc9adec65398b658c402e"},"headline":"12 Golden Rules for Building a Feedback-Rich Culture","datePublished":"2020-08-01T23:16:18+00:00","dateModified":"2020-08-01T23:16:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/"},"wordCount":3732,"publisher":{"@id":"https:\/\/www.careersingovernment.com\/tools\/#organization"},"image":{"@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#primaryimage"},"thumbnailUrl":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg","keywords":["management advice"],"articleSection":["education\/training"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/","url":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/","name":"12 Golden Rules for Building a Feedback-Rich Culture - Careers in Government","isPartOf":{"@id":"https:\/\/www.careersingovernment.com\/tools\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#primaryimage"},"image":{"@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#primaryimage"},"thumbnailUrl":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg","datePublished":"2020-08-01T23:16:18+00:00","dateModified":"2020-08-01T23:16:22+00:00","description":"We know feedback within a company is important. But how much do you know about building a feedback-rich culture? How can your company put practical, helpful measures in place to ensure feedback is delivered continually, and that it is well-received?","breadcrumb":{"@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#primaryimage","url":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg","contentUrl":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2020\/08\/shutterstock_1487699606.jpg","width":1000,"height":580,"caption":"A person in a suit holds a tablet that reveals a holographic interface displaying three feedback icons: a happy face, a neutral face, and a sad face, each with a checkbox underneath. The happy face checkbox is marked, clearly indicating positive feedback."},{"@type":"BreadcrumbList","@id":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/12-golden-rules-for-building-a-feedback-rich-culture\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Tools","item":"https:\/\/www.careersingovernment.com\/tools\/"},{"@type":"ListItem","position":2,"name":"Government Talk","item":"https:\/\/www.careersingovernment.com\/newdesign\/tools\/gov-talk\/"},{"@type":"ListItem","position":3,"name":"About the Public Sector","item":"https:\/\/www.careersingovernment.com\/newdesign\/tools\/gov-talk\/about-gov\/"},{"@type":"ListItem","position":4,"name":"education\/training","item":"https:\/\/www.careersingovernment.com\/newdesign\/tools\/gov-talk\/about-gov\/education\/"},{"@type":"ListItem","position":5,"name":"12 Golden Rules for Building a Feedback-Rich Culture"}]},{"@type":"WebSite","@id":"https:\/\/www.careersingovernment.com\/tools\/#website","url":"https:\/\/www.careersingovernment.com\/tools\/","name":"Careers in Government","description":"Oldest and largest, award-winning site for finding jobs in government, education and other public sector agencies. Valuable tools for job seekers and employers.","publisher":{"@id":"https:\/\/www.careersingovernment.com\/tools\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.careersingovernment.com\/tools\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.careersingovernment.com\/tools\/#organization","name":"Careers in Government","url":"https:\/\/www.careersingovernment.com\/tools\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.careersingovernment.com\/tools\/#\/schema\/logo\/image\/","url":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2024\/11\/CIG-horizontal-dark-v2.png","contentUrl":"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2024\/11\/CIG-horizontal-dark-v2.png","width":"708","height":"480","caption":"Careers in Government"},"image":{"@id":"https:\/\/www.careersingovernment.com\/tools\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CareersInGovernment","https:\/\/x.com\/careersingov","https:\/\/www.instagram.com\/careersingov\/"]},{"@type":"Person","@id":"https:\/\/www.careersingovernment.com\/tools\/#\/schema\/person\/92ad0a4ab6afc9adec65398b658c402e","name":"Stuart Hearn","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/4261a4a7008ac1fe81022cc4cc3d93ef28ac252c7ef584588190faedf0ac398b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4261a4a7008ac1fe81022cc4cc3d93ef28ac252c7ef584588190faedf0ac398b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4261a4a7008ac1fe81022cc4cc3d93ef28ac252c7ef584588190faedf0ac398b?s=96&d=mm&r=g","caption":"Stuart Hearn"},"description":"Stuart is a performance management specialist with 20 years experience in human resources, both as an HR Director and HR\/OD Consultant. He has spent the last 10 years working with organisations to improve their performance management processes and implement online systems. Prior to this, Stuart held in-house HR roles for well-known organisations including Boots, BP, United Biscuits and Sony where he was International HR Director for their Music Publishing division. Stuart holds a BA (hons) in Human Resources Management and is a Chartered Member of the CIPD (Chartered Institute of Personnel & Development).","sameAs":["https:\/\/clearreview.com\/","https:\/\/www.facebook.com\/clearreviewsoftware\/","https:\/\/x.com\/StuartHearn"],"url":"https:\/\/www.careersingovernment.com\/tools\/author\/stuarth\/"}]}},"_links":{"self":[{"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/posts\/37129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/users\/3283"}],"replies":[{"embeddable":true,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/comments?post=37129"}],"version-history":[{"count":6,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/posts\/37129\/revisions"}],"predecessor-version":[{"id":37140,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/posts\/37129\/revisions\/37140"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/media\/37136"}],"wp:attachment":[{"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/media?parent=37129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/categories?post=37129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.careersingovernment.com\/tools\/wp-json\/wp\/v2\/tags?post=37129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}