{"id":3738,"date":"2014-11-08T13:18:30","date_gmt":"2014-11-08T21:18:30","guid":{"rendered":"https:\/\/www.careersingovernment.com\/tools\/?p=3738"},"modified":"2014-11-18T20:30:28","modified_gmt":"2014-11-19T04:30:28","slug":"dont-let-bureaucracy-inhibit-inspiration","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/dont-let-bureaucracy-inhibit-inspiration\/","title":{"rendered":"Don\u2019t Let Bureaucracy Inhibit Inspiration"},"content":{"rendered":"<blockquote style=\"color: #000000;\"><p><a href=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/dont-let-bureaucracy-inhibit-inspiration\/attachment\/dont-let-bureaucracy-inhibit-inspiration-2\/\" rel=\"attachment wp-att-3742\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-3742\" src=\"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2014\/11\/Don\u2019t-Let-Bureaucracy-Inhibit-Inspiration.jpg\" alt=\"Don\u2019t Let Bureaucracy Inhibit Inspiration\" width=\"396\" height=\"365\" \/><\/a>Do your organization&#8217;s systems, policies, and procedures inspire team members, help them perform well, and help them serve internal and external customers well? Or do those systems erode inspiration, consistent performance, and great service delivery?<\/p>\n<p>Organizations need rules &#8211; and they need to demonstrate disciplined alignment to those rules. Rules can help ensure fairness and consistency across the organization. And, dumb rules can be bureaucratic, inhibiting efficiency and effectiveness.<\/p>\n<p>I follow a number of websites where employees share pride or frustration in their organizations.<\/p>\n<p>On one site, a recent post from an employee expressed total frustration: &#8220;Today, I got written up for asking my coworker a question that I should have asked my boss to ask my coworker. Yay bureaucracy.&#8221;<\/p>\n<p>Bureaucracy can be\u00a0<a href=\"http:\/\/dictionary.reference.com\/browse\/bureaucracy\"><strong>defined<\/strong><\/a>\u00a0as &#8220;administration characterized by excessive red tape and routine.&#8221; Bureaucracy is often embraced by officials that maintain the bureaucracy. Why? It\u2019s likely that bureaucracy is all they have ever known!<\/p>\n<p>Bureaucracies are often frustrating for employees and customers who must try to get something accomplished within that system.<\/p>\n<p>An example\u00a0might be beneficial, here. Years ago, I had a municipal government client that helped me understand the kind of thinking that creates and maintains bureaucracies. I was conducting a leadership seminar and the class was going well. At one point during the first afternoon, one woman \u2013 let\u2019s call her Joyce \u2013 shared her frustrations with a woman in her office (who was not attending the program).<\/p>\n<p>Joyce explained that this peer of hers had a unique role which placed her in a \u201cgatekeeper\u201d position. This peer \u2013 let\u2019s call her Roberta \u2013 touched key projects at key times, moving paperwork to decision makers for approval, scheduling meetings of decision makers with project staff, etc. Roberta had a tendency to move more quickly on activities that her \u201cwork friends\u201d would benefit by, and she allowed other activities to sit, untouched. Sometimes for days &#8211; or longer.<\/p>\n<p>Roberta\u2019s inconsistencies caused much consternation to Joyce and to others in the room. I was about to inquire about how the group has addressed these issues when Joyce stated, \u201cAnd Roberta is \u2018Employee of the Month\u2019 this month!\u201d<\/p>\n<p>That news hit like a two by four to the jaw. I sputtered a moment then asked Joyce, \u201cWhy would you make Roberta \u2018Employee of the Month\u2019?\u201d Joyce looked at me and calmly said, \u201cIt was her turn.\u201d<\/p>\n<p>Nobody laughed.<\/p>\n<p>That&#8217;s not the way to run a nimble, high performing, values aligned workplace!<\/p>\n<p>High performing, values-aligned work environments require leaders that are in tune with team member&#8217;s enthusiasm or frustration with systems, policies, and procedures. High performing, values-aligned work environments require team members to be open and honest about systems that hold them back, that keep team members from doing the right thing, the right way, the first time.<\/p>\n<p>High performance, values-aligned organizations constantly evolve their systems, policies, and practices. If a rule made terrific sense ten years ago but inhibits aligned action today, that rule gets appraised and refined so it serves team members, the organization, and its customers equally well, today.<\/p>\n<p>Don&#8217;t let bureaucracy inhibit team member&#8217;s performance or engagement. Eliminating dumb rules will inspire your people.<\/p>\n<p>What do you think? How does bureaucracy get in the way of performance and engagement in your organization? How do your\u00a0<a href=\"https:\/\/twitter.com\/search?q=%23greatbosses&amp;src=typd\"><strong>#GreatBosses<\/strong><\/a>\u00a0help eliminate bureaucracy? Add your comments, insights, or questions below.<\/p>\n<p>Add your experiences to two fast &amp; free research projects I have underway: the\u00a0<a href=\"http:\/\/drtc.me\/gba-1\"><strong>Great Boss Assessment<\/strong><\/a>\u00a0and the\u00a0<a href=\"http:\/\/drtc.me\/pva-1\"><strong>Performance-Values Assessment<\/strong><\/a>. Results and analysis are available on my\u00a0<a href=\"http:\/\/drtc.me\/research\"><strong>research<\/strong><\/a>\u00a0page.<\/p>\n<p>My next book,\u00a0<a href=\"http:\/\/thecultureengine.com\/\"><strong>The Culture Engine<\/strong><\/a>, will be published by\u00a0<a href=\"http:\/\/wiley.com\/\"><strong>Wiley<\/strong><\/a>\u00a0in September 2014.\u00a0<a href=\"http:\/\/www.wiley.com\/WileyCDA\/WileyTitle\/productCd-1118947320,descCd-buy.html\"><strong>Pre-order<\/strong><\/a>\u00a0your copy now!\u00a0<a href=\"http:\/\/drtc.me\/sub1\"><strong>Subscribe<\/strong><\/a>\u00a0to my weekly updates to get free resources, insights, and news on my book launch.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Do your organization&#8217;s systems, policies, and procedures inspire team members, help them perform well, and help them serve internal and external customers well? Or do those systems erode inspiration, consistent performance, and great service delivery? Organizations need rules &#8211; and they need to demonstrate disciplined alignment to those rules. Rules can help ensure fairness and [&hellip;]<\/p>\n","protected":false},"author":2957,"featured_media":3742,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[13],"tags":[26,35],"class_list":["post-3738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-gov","tag-government-job-managing","tag-government-trends"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Don\u2019t Let Bureaucracy Inhibit Inspiration - Careers in Government<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/dont-let-bureaucracy-inhibit-inspiration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Don\u2019t Let Bureaucracy Inhibit Inspiration - Careers in Government\" \/>\n<meta property=\"og:description\" content=\"Do your organization&#8217;s systems, policies, and procedures inspire team members, help them perform well, and help them serve internal and external customers well? Or do those systems erode inspiration, consistent performance, and great service delivery? Organizations need rules &#8211; and they need to demonstrate disciplined alignment to those rules. Rules can help ensure fairness and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/dont-let-bureaucracy-inhibit-inspiration\/\" \/>\n<meta property=\"og:site_name\" content=\"Careers in Government\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CareersInGovernment\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/chris.edmonds\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-11-08T21:18:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-11-19T04:30:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2014\/11\/Don\u2019t-Let-Bureaucracy-Inhibit-Inspiration.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"460\" \/>\n\t<meta property=\"og:image:height\" content=\"276\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Chris Edmonds\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@careersingov\" \/>\n<meta name=\"twitter:site\" content=\"@careersingov\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chris Edmonds\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/\"},\"author\":{\"name\":\"Chris Edmonds\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/person\\\/a8455622645a03eaf960a079d3609382\"},\"headline\":\"Don\u2019t Let Bureaucracy Inhibit Inspiration\",\"datePublished\":\"2014-11-08T21:18:30+00:00\",\"dateModified\":\"2014-11-19T04:30:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/\"},\"wordCount\":628,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/Don\u2019t-Let-Bureaucracy-Inhibit-Inspiration.jpg\",\"keywords\":[\"government job managing\",\"Government trends\"],\"articleSection\":[\"About the Public Sector\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/dont-let-bureaucracy-inhibit-inspiration\\\/\",\"name\":\"Don\u2019t Let Bureaucracy Inhibit Inspiration - 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