{"id":44855,"date":"2023-06-12T11:35:24","date_gmt":"2023-06-12T18:35:24","guid":{"rendered":"https:\/\/www.careersingovernment.com\/tools\/?p=44855"},"modified":"2023-06-16T16:35:44","modified_gmt":"2023-06-16T23:35:44","slug":"how-ai-is-impacting-the-work-from-home-labor-market","status":"publish","type":"post","link":"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/how-ai-is-impacting-the-work-from-home-labor-market\/","title":{"rendered":"How AI Is Impacting the Work-From-Home Labor Market"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.21.0&#8243; background_image=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2023\/06\/april.jpeg&#8221; custom_margin=&#8221;||91px|||&#8221; custom_padding=&#8221;0px|0px|0|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;223px|0px|118px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;PT Sans||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;72&#8243; text_line_height=&#8221;1.1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;620px&#8221; custom_margin=&#8221;45px||24px|-69px&#8221; custom_padding=&#8221;0px|||&#8221; text_font_size_tablet=&#8221;52&#8243; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>How AI Is Impacting the Work-From-Home Labor Market<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;-88px|||||&#8221; custom_padding=&#8221;3px|0px|24.6719px|0px||&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; column_padding_mobile=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;1200px&#8221; custom_padding=&#8221;0||0px||false|false&#8221; custom_padding_tablet=&#8221;0px|||&#8221; custom_padding_phone=&#8221;&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2022\/01\/1602647863539.jpg&#8221; title_text=&#8221;1602647863539&#8243; show_bottom_space=&#8221;off&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||5px|||&#8221; animation=&#8221;off&#8221; sticky=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Sans|on|||&#8221; text_text_color=&#8221;#02b875&#8243; text_font_size=&#8221;20&#8243; text_line_height=&#8221;1.2em&#8221; header_text_color=&#8221;#000000&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.careersingovernment.com\/tools\/author\/aprilm\/\" target=\"_blank\" rel=\"noopener noreferrer\">APRIL MILLER<\/a><\/span>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Serif||on||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;16&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;140px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px||60px|&#8221; global_colors_info=&#8221;{}&#8221;]April Miller is a senior technology writer at ReHack Magazine. She is particularly passionate about sharing her expertise with people in professions such as government and education, helping them implement technology into their professional lives to increase their productivity, efficiency and personal enjoyment of their work.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;24&#8243; text_line_height=&#8221;1.5em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;720px&#8221; custom_margin=&#8221;0px||0px|&#8221; custom_padding=&#8221;||14px|||&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Will AI help or hurt the work-from-home (WFH) labor market? Powerful, versatile AI models like ChatGPT and DALL-E are changing how many employers view remote work. AI can benefit WFH employees, but some employers may consider it a reason to move people back to the office. What positive and negative impacts are AI having on working from home?<\/p>\n<h4>Positive Impact of AI on the WFH Labor Market<\/h4>\n<p>The conversation around AI and the labor market often focuses on the possibility that AI could replace workers one day. However, this overlooks the many ways AI is helping workers rather than eliminating their jobs. The same is true for the WFH labor market.<\/p>\n<h4>Reducing Inefficiencies<\/h4>\n<p>Many of the inefficiencies of remote work stem from the inability for employees to walk over to a co-worker\u2019s desk. AI is helping WFH employees reduce their reliance on rapid-turnaround communication. For example, HR departments can use natural language AI models to answer employee questions.<\/p>\n<p>Models like ChatGPT can be great tools for helping WFH employees keep up with the same standards expected of on-site employees. They can use AI to automate tasks that might otherwise require help from others, such as data analysis, content creation, brainstorming, editing, scheduling and more.<\/p>\n<h4>Improving Trust and Transparency<\/h4>\n<p>AI monitoring programs are becoming increasingly common for tracking the performance of WFH employees. For example, the remote work monitoring app Hubstaff uses AI to <a href=\"https:\/\/www.technologyreview.com\/2020\/06\/04\/1002671\/startup-ai-workers-productivity-score-bias-machine-learning-business-covid\/\" target=\"_blank\" rel=\"noopener\">analyze individual employees\u2019 performance<\/a> and rate their productivity. The AI uses data like keyboard and mouse activity to estimate how much time employees spend actively working on their computers.<\/p>\n<p>Programs like this support the WFH labor market by increasing transparency and trust among employers. This is important to note since a lack of confidence and visibility are often key remote work concerns for managers, HR, and business owners. Generative AI models like ChatGPT help WFH employees improve their efficiency, while AI-based monitoring tools improve employers\u2019 trust in the effectiveness of WFH.<\/p>\n<p>This shows in the data on remote jobs, as well. In Q1 2023, <a href=\"https:\/\/www.linkedin.com\/pulse\/remote-works-diehard-fans-finally-gain-some-cheery-news-george-anders\/\" target=\"_blank\" rel=\"noopener\">28% of employees reported<\/a> working primarily from home, while 50% were mainly in the office. That\u2019s a notable difference from Q4 2022, with a 5% drop in in-office employees and a 3% increase in WFH employees.<\/p>\n<h4>Negative Impact of AI on Remote Work<\/h4>\n<p>Unfortunately, AI can hurt the WFH labor market. Remote work employees can face particular challenges on the job that leave many employers tempted to require a shift back to the office. For example, WFH employees <a href=\"https:\/\/www.intellezy.com\/blog\/2020\/3\/20\/challenges-of-working-from-home\" target=\"_blank\" rel=\"noopener\">can struggle with distractions<\/a> and a lack of separation between work and home. This can cause intermittent or poor productivity.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f7f7f4&#8243; min_height=&#8221;721px&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px||0px|&#8221; make_fullwidth=&#8221;on&#8221; custom_width_px=&#8221;680px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2023\/06\/2-3.jpeg&#8221; title_text=&#8221;Virtual,Human,3dillustration,On,Business,And,Learning,Technology,Background,Represent&#8221; show_bottom_space=&#8221;off&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.21.0&#8243; custom_margin=&#8221;-39px|||||&#8221; animation=&#8221;off&#8221; sticky=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#efefe9&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2023\/06\/3-3.jpeg&#8221; title_text=&#8221;Ai,(artificial,Intelligence),Concept.&#8221; show_bottom_space=&#8221;off&#8221; force_fullwidth=&#8221;on&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.21.0&#8243; custom_margin=&#8221;-40px|||||&#8221; custom_padding=&#8221;0px|||||&#8221; animation=&#8221;off&#8221; sticky=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text disabled_on=&#8221;off|off|&#8221; _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#818178&#8243; text_font_size=&#8221;24&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20%|10%||10%&#8221; custom_margin_tablet=&#8221;0.7%|10%||10%||&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The conversation around AI and the labor market often focuses on the possibility that AI could replace workers one day.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Sans|on|||&#8221; text_text_color=&#8221;#888888&#8243; text_font_size=&#8221;12&#8243; text_letter_spacing=&#8221;2px&#8221; text_line_height=&#8221;1.2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||20%|&#8221; custom_margin_tablet=&#8221;20px|||&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]APRIL MILLER[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||0px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;4&#8243; column_padding_mobile=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;1200px&#8221; custom_padding=&#8221;20px||0px|&#8221; custom_padding_tablet=&#8221;0px|||&#8221; custom_padding_phone=&#8221;&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;20&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;9px||0px|||&#8221; custom_margin_tablet=&#8221;-142px||0px|||&#8221; custom_margin_phone=&#8221;-75px||0px|||&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px|||||&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Reducing New WFH Jobs<\/h4>\n<p>Issues like this \u2014 combined with AI&#8217;s capabilities and risks \u2014 may contribute to a decline in remote jobs. On one hand, employers may see AI as the solution to underperforming remote roles. If an employee doesn\u2019t want to shift to on-site work, employers may consider automating their position using AI, effectively removing remote jobs.<\/p>\n<p>While AI is unlikely to replace existing WFH employees directly, it could decrease the number of WFH opportunities available in the future. For example, employers can simply use ChatGPT to communicate autonomously with customers rather than hire a new remote customer service agent.<\/p>\n<p>The early impact of this type of situation can already be seen in the WFH labor market. Remote job listings <a href=\"https:\/\/www.linkedin.com\/news\/story\/remote-work-may-be-past-its-prime-6117210\/\">dropped 6% between Q1 and Q4<\/a> 2022, falling to only fourteen percent. This data shows many employers may be hesitant to allow remote work or may be unable to. AI could contribute to a continued decline in the availability of WFH as automation eliminates new remote jobs.<\/p>\n<h4>Reducing Trust and Reliability<\/h4>\n<p>AI may also negatively impact the WFH labor market by reducing employee trust. This is somewhat ironic since AI tools like monitoring apps can do the opposite and improve trust and transparency. However, AI can also perform an employee\u2019s job for them without such tools.<\/p>\n<p>For example, a marketing employee may be tasked with writing promotional emails. Rather than writing the emails themselves, the employee could use ChatGPT to create drafts in minutes. ChatGPT\u2019s content creation capabilities can be so good today that it could be challenging to identify AI-generated content.<\/p>\n<p>Of course, there is a way to use AI to automate WFH tasks fairly and ethically. However, some employers may want employees to refrain from using AI to complete work for them. It can be challenging to catch remote workers breaking such a rule. As a result, some employers may remove the option of remote work out of concerns about using AI in the workplace.<\/p>\n<h4>WFH in the Age of AI<\/h4>\n<p>Highly-capable AI models like ChatGPT are still relatively new, so their full impact on the WFH labor market is still taking shape. However, even early on, it is clear this technology has pros and cons for remote workers. AI can help improve efficiency and transparency. On the other hand, it may also contribute to a decline in remote job opportunities.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.0&#8243; custom_margin=&#8221;-17px||20px||false|false&#8221; custom_padding=&#8221;0px|0px|24.625px|0px||&#8221; global_module=&#8221;37900&#8243; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_padding_mobile=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;780px&#8221; custom_padding=&#8221;0px|0px|73.90625px|0px&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;780px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;PT Serif||||&#8221; text_text_color=&#8221;#363636&#8243; text_font_size=&#8221;36&#8243; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||70px|&#8221; text_font_size_tablet=&#8221;26&#8243; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Want new articles before they get published? 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<\/p>\n","protected":false},"author":3534,"featured_media":44856,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[610],"class_list":["post-44855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","tag-goal-setting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How AI Is Impacting the Work-From-Home Labor Market - Careers in Government<\/title>\n<meta name=\"description\" content=\"The conversation around AI and the labor market often focuses on the possibility that AI could 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