Smart trust: Creating prosperity, energy and joy in a low-trust world (eBook)<\/a>. London: Simon & Schuster. (p.226-227 of 816).\u00a0<\/p>\nCovey\u2019s observation about the leaders who engage in \u2018counterfeit actions of trust\u2019 or what he also calls a \u2018fair-weather\u2019 trust rightly names these as false trust. The dangerous thing about counterfeit trust is that it is based on falsehoods, misrepresentation, and deception. The leader that says that it\u2019s all about the team, the customer, and the mission when in reality, it\u2019s all about themselves, is basing the leadership and the trust they need on a complete lie. Truth leads to trust. If trust is currency, truth is the Gold that underpins it. Leaders who work extensively with that which is true usually find that trust follows. In organizations, trust creates \u2018Goodwill\u2019 and \u2018Social Capital,\u2019 both of which are necessary for effective leadership. It is in an examination of statements of truth that the intent of the leader becomes evident.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#f7f7f4″ custom_padding=”0px||0px|” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” column_padding_mobile=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” min_height=”594px” custom_padding=”0px||0px|” make_fullwidth=”on” custom_width_px=”680px” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2024\/06\/2-9.jpeg” title_text=”Motivational,Speaker,With,Headset,Performing,On,Stage” show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.25.1″ custom_padding=”||0px|||” hover_enabled=”0″ animation=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#efefe9″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2024\/06\/3-9.jpeg” title_text=”Man,Jump,Through,The,Gap,Between,Hill.” show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.25.1″ hover_enabled=”0″ animation=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text disabled_on=”off|off|” _builder_version=”4.25.1″ text_font=”PT Serif||||” text_text_color=”#818178″ text_font_size=”24″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”1.2%|10%||10%||” custom_margin_tablet=”|10%||10%” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px|||||” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
For a leader to regularly achieve excellence means putting the important things first.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”PT Sans|on|||” text_text_color=”#888888″ text_font_size=”12″ text_letter_spacing=”2px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”20px||11.4%|||” custom_margin_tablet=”20px|||” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”]DAVID IVERS[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px||0px|” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”4″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_padding=”0||0px||false|false” custom_padding_tablet=”0px|||” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.25.1″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”20″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” min_height=”2200px” custom_margin=”-73px||11px|||” custom_margin_tablet=”40px||0px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”84px||1px|||” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
There are many reasons why the truth is important in leadership. The most obvious one is that if, as a leader, I present a false premise to my team, intentionally or unintentionally, and then ask them to research the matter or to develop a plan to be executed next week based on the facts and information provided, I am essentially wasting their time. Inherently, this disrespects them and their time and doesn\u2019t value their skills. The truth and trust will decline when the team works out that they haven\u2019t shared the facts. The second scenario is where data has been incorrectly collected or collated or so much emphasis is put on it that people automatically think that correlation equals causation (which is, of course, not always correct). False assumptions can lead the organization into dangerous territory. The third scenario is the leader who says that one thing is true, but their actions expose it to be a half-truth or a completely false stance. Stephen M. R. Covey meant this when he referred to counterfeit truth.<\/p>\n
The lack of honesty and the playing loose with the truth suggest several things. In the first instance, it would suggest that leaders do not trust themselves to be truthful to their team. It potentially suggests a narcissistic leader who only cares about themselves and their self-preservation as a leader. The second instance suggests that the leader doesn\u2019t value the team and the individuals on the team or their time. In the third instance, if the truth is not a priority, then something other than the truth is the priority. Whichever way you bounce it up, if excellence and success are what is desired, then starting by sharing the truth, being authentic, and allowing yourself to be vulnerable occasionally, even human, is a good place to start. It may well be that putting this into practice can begin by wandering around, being both a presence and a preacher of the truth for the organization. This was suggested in the ground breaking work by Tom Peters and Robert H. Waterman Jnr, \u2018In Search of Excellence\u2019.<\/p>\n
\u201cMost of the leaders of the excellent companies have come from operational backgrounds\u2026Wandering about is easy for them because they are comfortable in the field. These leaders believe, like an evangelist, in constantly preaching the <\/em>\u201ctruth,\u201d not from their office but away from it \u2014 in the field. They travel more, and they spend more time, especially with juniors, down the line.\u201d<\/em><\/p>\nPeters, Thomas, J., Waterman Jnr, Robert, H. (2012). In Search of Excellence (eBook). New York, New York: HarperCollins. p358 of 511.<\/p>\n
Truth, like excellence, isn\u2019t a \u2018To-Do-List\u2019 activity. Nor should it ever be a game of chance. As Tom Peters often reminds us, \u201cExcellence is the next five minutes.\u201d It is, of course, the next five minutes after that and then the next five minutes after that, and so it keeps going. Truth leads to trust, and trust is needed for the pursuit of excellence. All three of them belong together and are habits, not mere activities.<\/p>\n
What are some immediate ways in which truth, trust, and excellence can be woven into leadership and the fabric of the organization? Though not an exhaustive list, this \u2018David\u2019s Deliberate Dozen\u2019 might be a place to start.<\/p>\n
*Be prepared to be vulnerable, open and honest to build trust.<\/p>\n
*Be well regarded within your industry or organization (credibility).<\/p>\n
*Be willing to embrace your own \u2018humanness\u2019 and fallibility, allowing others to embrace theirs.<\/p>\n
*Be a leader with an eye on the future, mindful of change and a willingness to share the details.<\/p>\n
*Be a leader that promotes everything special about the organization, including important rituals.<\/p>\n
*Be a leader that always acts and treats people with respect and fairness.<\/p>\n
*Be proactive in knowing the people you lead, taking an interest in their professional journey.<\/p>\n
*Be a leader that embraces your inner-self, using that self-knowledge positively in leadership.<\/p>\n
*Be prepared to challenge, be willing to console and be willing to celebrate when needed.<\/p>\n
*Be willing to listen to the voice of your team, colleagues, customers and the wider community.<\/p>\n
*Be clear on the values and principles that underpins the organization and your leadership.<\/p>\n
*Be visible. \u201cManage By Wandering Around (MBWA)\u201d (cf Peters & Waterman), listening + talking.<\/p>\n
At the heart of these items in the list, is the idea that leaders need to be focused. That focus needs to be one that puts \u2018People-First\u2019. Having an understanding of the connection between truth, trust and excellence is important. It means being ferociously active in bringing, truth, trust and excellence into the organization and ensuring that it is woven into the fabric of the organization. Truth, trust and excellence must seep into the crevices, in every part of the organization and underpin the culture of the organization. Keep in mind that how people perceive the extent to which the truth-trust-excellence paradigm is not just occurring but occurring in an authentic, very genuine way, is critical. What is created is not just for today, but for a vibrant future. Perception is a powerful change agent, so to is: truth, trust and excellence.<\/p>\n
\u201cThe struggle of today, is not altogether for today \u2014 it is for a vast future also.\u201d<\/em><\/p>\nAbraham Lincoln. First State of the Union Address (1861<\/a>).<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.0″ min_height=”520.5px” custom_margin=”-17px||20px||false|false” custom_padding=”0px|0px|24.625px|0px||” global_module=”37900″ collapsed=”on” global_colors_info=”{}”][et_pb_row column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”780px” custom_padding=”0px|0px|73.90625px|0px” use_custom_width=”on” custom_width_px=”780px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”36″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”||70px|” text_font_size_tablet=”26″ text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n
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Leadership: Truth, Trust, and Excellence - Careers in Government<\/title>\n<meta name=\"description\" content=\"For a leader to regularly achieve excellence means putting the important things first.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leadership: Truth, Trust, and Excellence - Careers in Government\" \/>\n<meta property=\"og:description\" content=\"For a leader to regularly achieve excellence means putting the important things first.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.careersingovernment.com\/tools\/gov-talk\/about-gov\/education\/leadership-truth-trust-and-excellence\/\" \/>\n<meta property=\"og:site_name\" content=\"Careers in Government\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CareersInGovernment\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-11T18:49:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-11T18:49:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2024\/06\/DavidI.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"563\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"David Ivers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@edu_ivers\" \/>\n<meta name=\"twitter:site\" content=\"@careersingov\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David Ivers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/leadership-truth-trust-and-excellence\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/leadership-truth-trust-and-excellence\\\/\"},\"author\":{\"name\":\"David Ivers\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#\\\/schema\\\/person\\\/2cf14045da1e9a2c64e1c099492afd47\"},\"headline\":\"Leadership: Truth, Trust, and Excellence\",\"datePublished\":\"2024-06-11T18:49:57+00:00\",\"dateModified\":\"2024-06-11T18:49:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/leadership-truth-trust-and-excellence\\\/\"},\"wordCount\":4223,\"publisher\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/leadership-truth-trust-and-excellence\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/DavidI.jpeg\",\"keywords\":[\"leadership\"],\"articleSection\":[\"education\\\/training\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/leadership-truth-trust-and-excellence\\\/\",\"url\":\"https:\\\/\\\/www.careersingovernment.com\\\/tools\\\/gov-talk\\\/about-gov\\\/education\\\/leadership-truth-trust-and-excellence\\\/\",\"name\":\"Leadership: Truth, Trust, and Excellence - 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