[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.27.5″ background_image=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2026\/09\/Chris.jpg” custom_padding=”0|0px|30px|0px|false|false” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” hover_enabled=”0″ global_colors_info=”{}” title_text=”Young,And,Diverse,Group,Of,Coworkers,Working,On,A,Project” sticky_enabled=”0″][et_pb_row column_structure=”1_3,2_3″ admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”||223px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”200px” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.5″ text_font=”PT Sans||||” text_text_color=”#ffffff” text_font_size=”72″ text_line_height=”1.1em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”582px” custom_margin=”0px||0px|-42px||” hover_enabled=”0″ text_font_size_tablet=”52″ text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Transforming Culture in a 24\/7 Operations Environment<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ custom_margin=”-77px|||||” custom_padding=”27.2344px|0px|0|0px|false|false” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_padding=”20px||0px|” custom_padding_tablet=”0px|||” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2021\/06\/unnamed-scaled.jpg” title_text=”unnamed” show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”on|on|” _builder_version=”4.16″ animation=”off” sticky=”on” global_colors_info=”{}”][\/et_pb_image][et_pb_text disabled_on=”on|on|” _builder_version=”4.16″ text_font=”PT Sans|on|||” text_text_color=”#02b875″ text_font_size=”20″ text_line_height=”1.2em” header_text_color=”#000000″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”140px” module_alignment=”center” custom_margin=”20px||0px|” global_colors_info=”{}”]CHRIS EDMONDS<\/a><\/span>[\/et_pb_text][et_pb_text disabled_on=”on|on|” _builder_version=”4.17.3″ text_font=”PT Serif||on||” text_text_color=”#363636″ text_font_size=”16″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”140px” module_alignment=”center” custom_margin=”10px||60px|” global_colors_info=”{}”]S. Chris Edmonds is a sought-after speaker, author, and executive consultant. He\u2019s the founder and CEO of The Purposeful Culture Group, which he launched in 1990. Chris helps senior leaders build and sustain purposeful, positive, productive work cultures. He is the author or co-author of seven books, including Amazon bestsellers Good Comes First (2021) with Mark Babbitt, The Culture Engine (2014), and Leading at a Higher Level (2008) with Ken Blanchard.[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.5″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”24″ text_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”720px” min_height=”929px” custom_margin=”0px||0px|” custom_padding=”||0px|||” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Our new podcast, Mastering Workplace Culture,<\/em> helps leaders create workplace cultures where people feel respected, validated, and inspired to contribute at their highest level.<\/p>\n Hosts Mark S. Babbitt and I interview experienced leaders and executives who share unfiltered stories of breakdowns, breakthroughs, and their bold decisions that reset their workplace. Even more important, they\u2019ve sustained their culture of respect and results for years.<\/p>\n Tim Steinbeck, CEO of GRE HERC Services, joined the podcast for a raw, grounded conversation about what culture change really looks like when moving a hard-edged blue\u2011collar work environment from siloed habits to a culture built on \u201cSTEAM\u201d values: Safety, Trust, Accountability, Ethics, and Mutual Respect.<\/p>\n From shift\u2011to\u2011shift friction and accountability battles to longtime employees leaving because \u201cyou can\u2019t pay me enough to be nice to these people,\u201d this talk pulls back the curtain on what real culture transformation feels like inside a 24\/7 operational environment.<\/p>\n As is often the case, supervisors come up through the ranks, so they\u2019re immersed in the rough work environment. Once these new leaders are promoted, they find they are supervising old friends who may not follow their direction. That scenario plays out in organizations across the globe – and those supervisors need refined skills to be able to inspire \u201cold friend\u201d team members.<\/p>\n In a plant environment, the machines must keep running. It is tempting for supervisors to let the talented crew members manage their tasks. Some of those crew members have been in this plant for 20 years; they know their jobs. The challenge is that once an organization – their plant, in this case – decides to formalize their work culture, old habits may not align to new expectations.<\/p>\n For the STEAM values and behaviors to become the new normal in this plant, formal leaders have had to embrace their responsibility to model those behaviors, coach those behaviors, measure those behaviors, celebrate those behaviors, and mentor players who choose not to embrace these new standards.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#f7f7f4″ custom_padding=”0||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” column_padding_mobile=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”0px||0px|” make_fullwidth=”on” custom_width_px=”680px” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2026\/09\/2-2.jpg” alt=”A woman wearing glasses and a zebra-print sweater works on a tablet at a long wooden table in a modern, brightly lit office space that reflects a vibrant and collaborative culture. Colorful sticky notes are on the table near her hand.” title_text=”Selfie,,Smile,And,Diversity,At,Office,With,Ok,Hand,Sign,” show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.27.5″ custom_margin=”1px|||||” animation_direction=”off” hover_enabled=”0″ animation=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#efefe9″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.careersingovernment.com\/tools\/wp-content\/uploads\/2026\/09\/3-2.jpg” alt=”Three coworkers stand in an office hallway, embodying a positive workplace culture; two men are giving each other a high-five while a woman next to them smiles and holds a notepad.” title_text=”Smiling,Women,Colleagues,Speak,Laughing,Enjoy,Leisure,Time,At,Workplace.” show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.27.5″ custom_margin=”1px|||||” animation_direction=”off” hover_enabled=”0″ animation=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text disabled_on=”off|off|” _builder_version=”4.27.5″ text_font=”PT Serif||||” text_text_color=”#818178″ text_font_size=”24″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”16.3%|10%||10%||” custom_margin_tablet=”|10%||10%” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n One of the biggest myths in organizational life is that HR can \u201cfix\u201d your bent or broken work culture.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”PT Sans|on|||” text_text_color=”#888888″ text_font_size=”12″ text_letter_spacing=”2px” text_line_height=”1.2em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”20px||20%|” custom_margin_tablet=”20px|||” custom_margin_phone=”20px||3.7%|||” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”]CHRIS EDMONDS[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0||25px||false|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”4″ column_padding_mobile=”on” custom_padding_last_edited=”on|tablet” admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1200px” custom_margin=”|auto||auto|false|false” custom_padding=”0||0px||false|false” custom_padding_tablet=”0px||10px||false|false” custom_padding_phone=”” use_custom_width=”on” custom_width_px=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.5″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”20″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”37px||2px|||” custom_margin_tablet=”40px||0px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px|||” hover_enabled=”0″ text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n One of the biggest myths in organizational life is that HR can \u201cfix\u201d your bent or broken work culture. Tim\u2019s experience with culture refinement at his plant made the opposite crystal clear: If every formal leader – from CEO to crew leads – doesn\u2019t model the valued behaviors, nothing else will stick.<\/p>\n Not the posters.<\/p>\n Not the t-shirts.<\/p>\n Not the slogans.<\/p>\n Not the coaching.<\/p>\n Nothing.<\/p>\n What\u2019s fascinating is what happens after leadership digs in to their responsibility as chief role models. A year or so into the change process, the dynamic shifts \u2014 frontline employees start holding themselves, their peers, and even their supervisors accountable. The accountability moves bottom\u2011up and top\u2011down.<\/p>\n Operators begin pointing out when a lack of communication costs hours of work or threatens team member safety. Teams start challenging each other on behaviors that erode trust. People quit tip\u2011toeing around tough conversations and start speaking honestly about what\u2019s really happening.<\/p>\n This is workplace culture refinement in the real world \u2014 not glossy, not theoretical, but lived in the middle of shift changes, machine issues, and competing perspectives.<\/p>\n If you\u2019ve ever wondered how accountability actually spreads through a workforce, this conversation gives you the honest version.<\/p>\n Watch Tim Steinbeck\u2019s full episode: From Silos to STEAM: Transforming Culture in a 24\/7 Operations Environment<\/a><\/p>\n Find episodes of Mastering Workplace Culture<\/em> on our YouTube channel at The Purposeful Culture Group<\/a>, at MasteringWorkplaceCulture.com<\/a>, and on every major podcast platform.<\/p>\n [\/et_pb_text][et_pb_video _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ min_height=”520.5px” custom_margin=”-17px||20px||false|false” custom_padding=”0px|0px|24.625px|0px||” global_module=”37900″ collapsed=”off” global_colors_info=”{}”][et_pb_row column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”780px” custom_padding=”0px|0px|73.90625px|0px” use_custom_width=”on” custom_width_px=”780px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”PT Serif||||” text_text_color=”#363636″ text_font_size=”36″ text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”||70px|” text_font_size_tablet=”26″ text_font_size_phone=”” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n Want new articles before they get published? Subscribe to our Awesome Newsletter.<\/p>\n [\/et_pb_text][et_pb_signup provider=”constant_contact” constant_contact_list=”mhurwitz321|2103394019″ layout=”bottom_top” first_name_fullwidth=”off” last_name_field=”off” email_fullwidth=”off” success_message=”Thank you for subscribing!” button_text=”Submit” use_spam_service=”on” recaptcha_list=”CIG|CIG-0″ _builder_version=”4.25.1″ _module_preset=”default” form_field_background_color=”#ffffff” form_field_text_color=”#000000″ form_field_custom_margin=”1px||1px||false|false” form_field_custom_padding=”12px|12px|12px|12px|false|false” result_message_text_color=”#0C71C3″ result_message_font_size=”25px” result_message_letter_spacing=”1px” result_message_line_height=”1.1em” form_field_text_align=”justify” form_field_font_size=”16px” form_field_line_height=”1.8em” background_enable_color=”off” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#02b875″ custom_css_free_form=”.et_pb_signup_0.et_pb_subscribe .et_pb_newsletter_button.et_pb_button {|| color: #ffffff !important;|| background-color: #112d51;||}” border_radii_fields=”on|0px|0px|0px|0px” border_width_all_fields=”1px” border_color_all_fields=”#c6c6c6″ global_colors_info=”{}”][\/et_pb_signup][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ background_color=”#f9f9f9″ custom_margin=”2px||-37px||false|false” custom_padding=”1px|0px|0px|0px|false|false” global_module=”35977″ collapsed=”on” global_colors_info=”{}”][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" One of the biggest myths in organizational life is that HR can \u201cfix\u201d your bent or broken work culture.<\/p>\n","protected":false},"author":2957,"featured_media":51403,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[17],"tags":[8],"class_list":["post-51402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education","tag-leadership"],"acf":[],"yoast_head":"\n