Job Title Essential Duties and ResponsibilitiesWork in environments including adverse conditions such as cold, snow, rain or heatInteract and communicate with customers via telephone, email and/or in person in a polite and courteous wayCustomer service focused, represent a professional image regarding pick-up and any delivery problems.Direct emergency vehicles and handle communication for emergencies when necessaryComplete a daily shift log and pass down information at end of shift to Security GuardPerform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL)Submit Quality Issue notifications to Quality DepartmentCompletes daily shift log by recording customer interactions and transactions, recording details of inquiries, complaints and comments as well as action taken in neat and legible hand writingRecords, documents and perform data entry for trailer movesMaintain inventory/location records of finished goods and other trailers as neededEscalates unresolved issues to supervisorRegister visitors and direct to entry pointsAnswering internal and external callsAbility to multitask in a fast-paced environmentRead and interpret documents and instructionsPerform and complete Vehicle Daily Inspection checklist on assigned vehiclePerform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy.Contribute to the team effort to produce a quality product.Attend scheduled work hours on a regular and timely basis. Maintain good attendance.Ability to work overtime.Ensure the safety of others near moving vehicles.Maintain key and equipment listAdditional duties include, but not limited to filing, records retention, document copying and scanning, paperwork distribution, etc.Ability to follow Company policies and proceduresPerform other duties assigned required by the CompanyWork ScheduleMonday through Friday 7am-3:00pmAbove is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.QualificationsEducation: High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environmentLicenses/Certifications: Valid Driver's LicenseKnowledge, Skills, & Abilities: Safe driving skills and good driving record. Fluency in English language. Ability to work alone and unsupervised. Ability to organize and prioritize time to balance conflicting demands. Ability to operate two-way and emergency radio systems.Core Competencies: Self-motivated, Driven, Positive attitudeEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title Essential Duties and ResponsibilitiesWork in environments including adverse conditions such as cold, snow, rain or heatInteract and communicate with customers via telephone, email and/or in person in a polite and courteous wayCustomer service focused, represent a professional image regarding pick-up and any delivery problems.Direct emergency vehicles and handle communication for emergencies when necessaryComplete a daily shift log and pass down information at end of shift to Security GuardPerform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL)Submit Quality Issue notifications to Quality DepartmentCompletes daily shift log by recording customer interactions and transactions, recording details of inquiries, complaints and comments as well as action taken in neat and legible hand writingRecords, documents and perform data entry for trailer movesMaintain inventory/location records of finished goods and other trailers as neededEscalates unresolved issues to supervisorRegister visitors and direct to entry pointsAnswering internal and external callsAbility to multitask in a fast-paced environmentRead and interpret documents and instructionsPerform and complete Vehicle Daily Inspection checklist on assigned vehiclePerform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy.Contribute to the team effort to produce a quality product.Attend scheduled work hours on a regular and timely basis. Maintain good attendance.Ability to work overtime.Ensure the safety of others near moving vehicles.Maintain key and equipment listAdditional duties include, but not limited to filing, records retention, document copying and scanning, paperwork distribution, etc.Ability to follow Company policies and proceduresPerform other duties assigned required by the CompanyWork ScheduleMonday through Friday 7am-3:00pmAbove is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.QualificationsEducation: High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environmentLicenses/Certifications: Valid Driver's LicenseKnowledge, Skills, & Abilities: Safe driving skills and good driving record. Fluency in English language. Ability to work alone and unsupervised. Ability to organize and prioritize time to balance conflicting demands. Ability to operate two-way and emergency radio systems.Core Competencies: Self-motivated, Driven, Positive attitudeEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
