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Job Description
Job Summary
Under general supervision, the Front Desk Attendant provides information to the public regarding the City of Bryan’s Parks and Recreation Department’s available facilities, activities, and programs.
Essential Job Functions- Provides information and assistance to the general public by phone or in person regarding parks and recreation facilities, programs, and activities.
- Schedules the use and reservations of all City recreational facilities and park amenities.
- Records and processes fees involving park and facility reservations, course registrations, and permits; accounts for all existing working cash assigned and revenues generated during scheduled shifts.
- Educates customers on facility use rules and regulations; ensures adherence to rules and safety procedures,
- Resolves routine problems or complaints regarding recreational services or programs.
- Completes all required reports and records accurately and on schedule; submits/deposits to the proper person or office.
- Performs a variety of miscellaneous duties such as answering the phone, typing correspondence/data entry, running errands, and maintaining files and records.
- Maintains a clean and neat workspace.
- Responds quickly to all emergency situations as needed.
- Reports for duty at the times specified and ensures a high standard of personal presentation and appearance is maintained per policy.
- Attends mandatory training, orientations, and other staff meetings as scheduled.
- Adheres to the policies, rules, regulations, and procedures of the City of Bryan and the Parks and Recreation Department.
- Performs other duties as required.
- High School Diploma or GED .
- Must possess at least 1 year of clerical or customer service-related experience.
- Must possess cash handling/balancing experience.
Licenses, Certifications & Special Requirements
Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system. -
ABOUT THE COMPANY
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City of Bryan
Show moreFounded in 1871 and home to almost 90,000 residents, Bryan has grown from a dusty railway depot to a thriving, diverse community with competitive schools, fast-paced technology, sprawling parks, and a flourishing art and music scene. Consisting of a seven-member city council, the City of Bryan is committed to providing financially efficient municipal services to improve the quality of life and develop a community where all citizens are proud to live. Living or working in Bryan is truly the good life, Texas style!
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