Senior Administrative Assistant

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Housing & Community Development Department - Minor Home Repair Division
Location: 414 E 12th St
Salary: $20.48 per hour
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
(Occasional evenings and weekends may be required)
Application Deadline: May 12, 2026


Responsibilities

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What you'll do

• Support contract intake and tracking to ensure projects move forward accurately, on time, and in compliance with city processes.
• Track departmental projects and deadlines so leadership has clear visibility into progress, risks, and next steps.
• Identify procedural gaps and recommend improvements that increase efficiency, reduce errors, and improve how the department operates day to day.
• Provide administrative and clerical support that keeps department programs organized, responsive, and accessible to internal and external partners.
• Serve as a point of contact for staff and the public, explaining city policies clearly and handling questions or concerns with professionalism and discretion.

What success looks like

• Contracts and project information are accurate, organized, and easy for leadership to access.
• Department workflows are clearer and more efficient because of your process improvements.
• Sensitive and confidential information is handled consistently and responsibly.
• Department leaders trust your judgment and rely on your recommendations.
• Stakeholders experience timely, respectful, and clear communication.

What you get

• Stability and purpose working in a role that directly supports public programs and community outcomes.
• Autonomy and trust to manage your work under general supervision while exercising independent judgment.
• Professional growth through exposure to departmental leadership, city operations, and process improvement work.
• Work-life balance with a predictable schedule and clear expectations.
• A collaborative environment where relationship-building and communication skills are valued.

Why this role matters
This position is the backbone of the department's operations. Your work ensures projects stay on track, leaders have the information they need, and the public receives clear and accurate guidance. By improving systems and closing procedural gaps, you help the department serve the city more effectively.
What you'll bring

• Strong organizational and project-tracking skills.
• The ability to analyze information and improve systems, processes, or forms.
• Sound judgment and discretion when handling confidential information.
• Clear, professional communication skills for working with leadership, staff, and the public.
• Comfort working independently while collaborating across teams.

Qualifications

REQUIRES An accredited Bachelor's degree; OR An equivalent combination of qualifying education and experience to include professional experience in the development and/or operation of administrative systems, programs, policies and practice.


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

• 816-513-1903

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