Surveillance Officer (FT)

Delaware Park Casino & Racing
Wilmington, Delaware 19801 United States  View Map
Posted: May 05, 2026
  • Full Time
  • Public Safety
  • Summary

    JOB RESPONSIBILITIES:

    • Maintain professionalism at all times when working with other team members and/or guests.
    • Responds to calls requesting the need for surveillance coverage.
    • Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report, and record procedural violations and unusual activities.
    • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
    • Writes reports, and completes logs and spreadsheets.
    • Conducts reviews as assigned.
    • Documents equipment malfunctions.
    • Must have a good working knowledge of the Internal Controls as well as company and departmental policies and procedures.
    • Communicate (both written and verbal) with and promote positive team members and guest relations.
    • Attends court as needed and testifies in cases involving Surveillance recordings and documents.
    • Performs all other duties as assigned.
    JOB REQUIREMENTS:
    • Must be at least 18 years of age.
    • High School diploma, GED or equivalent required.
    • Previous experience in casino surveillance or Table Games & Poker preferred.
    • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery.
    • The ability to work in a fast-paced environment and effectively communicate with co-workers and management is mandatory.
    • Ability to read and interpret documents.
    • Ability to work independently with minimal supervision.
    • Act with discretion and maintain confidentiality in handling sensitive information.
    • Vision must be correctable to 20/20.
    • Ability to distinguish colors.
    • Effectively communicate in English, in both written and oral format.
    • Proficient in basic math without the use of a calculator.
    • Must be able to sit for at least a full eight (8)-hour shift.
    • Basic working knowledge of various computer technology and software including Microsoft Office applications.
    • Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
    • Must be able to work in station assignments with limited space, minimal and/or bright lighting, and varying temperatures.
    • Must be able to successfully pass a background check and receive a license from the DE Lottery.
    • Must adhere to the Close Personal Relationship Policy - Fraternization. Surveillance Employees are prohibited from having close personal relationships with all other employees.
    For a full list of our career opportunities, please visit .

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  • Job Description

    JOB RESPONSIBILITIES:

    • Maintain professionalism at all times when working with other team members and/or guests.
    • Responds to calls requesting the need for surveillance coverage.
    • Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report, and record procedural violations and unusual activities.
    • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
    • Writes reports, and completes logs and spreadsheets.
    • Conducts reviews as assigned.
    • Documents equipment malfunctions.
    • Must have a good working knowledge of the Internal Controls as well as company and departmental policies and procedures.
    • Communicate (both written and verbal) with and promote positive team members and guest relations.
    • Attends court as needed and testifies in cases involving Surveillance recordings and documents.
    • Performs all other duties as assigned.
    JOB REQUIREMENTS:
    • Must be at least 18 years of age.
    • High School diploma, GED or equivalent required.
    • Previous experience in casino surveillance or Table Games & Poker preferred.
    • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery.
    • The ability to work in a fast-paced environment and effectively communicate with co-workers and management is mandatory.
    • Ability to read and interpret documents.
    • Ability to work independently with minimal supervision.
    • Act with discretion and maintain confidentiality in handling sensitive information.
    • Vision must be correctable to 20/20.
    • Ability to distinguish colors.
    • Effectively communicate in English, in both written and oral format.
    • Proficient in basic math without the use of a calculator.
    • Must be able to sit for at least a full eight (8)-hour shift.
    • Basic working knowledge of various computer technology and software including Microsoft Office applications.
    • Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
    • Must be able to work in station assignments with limited space, minimal and/or bright lighting, and varying temperatures.
    • Must be able to successfully pass a background check and receive a license from the DE Lottery.
    • Must adhere to the Close Personal Relationship Policy - Fraternization. Surveillance Employees are prohibited from having close personal relationships with all other employees.
    For a full list of our career opportunities, please visit .

    Powered by JazzHR



    PIfe95549ee8ef-0550

    Tracking.aspx?654BoKGOU3fZzll7jQ1yNQf
  • ABOUT THE COMPANY

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    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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