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Job Description
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Division: Human Resources - Risk Management
Reporting Location: 611 Walker St., 4th Floor Annex, Houston, TX 77002
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
This position is responsible for the oversight and completion of various workers ’compensation assignments for classified departments and supporting both municipal and classified injured workers who qualify for Supplemental and Lifetime Income Benefits. In addition, this position will provide support to Workers’ Compensation Claims Coordinators administering salary continuation payments to the City’s injured employees.- Facilitates the progression of workers’ compensation cases for assigned departments in accordance with regulations and established procedures.
- Maintains timely, concise, and professional communication, guidance, and education to injured employees, caregivers, and department supervisors.
- Performs a variety of record keeping activities, including but not limited to accurate preparation and/or documentation of communication, work status changes, bona fide offers of employment, statutory employer forms, medical questionnaires, and payroll time codes.
- Collaborates with department partners to maintain an active listing of available transitional duty assignments across city departments.
- Cooperates with department/division leadership to prepare, edit, and revise standard operating procedures, as requested.
- Attends meetings, seminars, and conferences as a representative of the department/division.
- Acts as liaison between the injured employee, the third-party administrator, cross-functional HR teams, labor unions, and other city departments.
- Participates in special projects assigned by the Director and/or the department/division head.
- Facilitates training sessions for injured employees, supervisor/managers, and other key stakeholders.
- Meets various performance measures as established by department.
- Responds timely to the inquiries, requests, and needs of key stakeholders.
- Adapts and maintains effectiveness during times of changing assignments and/or processes.
- Performs other duties, as assigned.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.
MINIMUM REQUIREMENTS
EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Finance, Accounting or a related field.
EXPERIENCE REQUIREMENTS
Four years professional experience in Finance, Accounting or Worker’s Compensation are required; three years of which are in Worker’s Compensation.
SUBSTITUTIONS: Workers’ Compensation related experience at the professional level may be substituted for the education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
A Texas Workers’ Compensation Adjuster License is required.
PREFERENCES
Preference will be given to the candidates with the following:- Previous experience adjusting workers’ compensation catastrophic claims; and/or
- Previous experience in Risk Management, including but not limited to, possession of AIC or ARM-P designation. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test
SAFETY IMPACT POSITION NO
If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
The salary range is pay grade: 24
APPLICATION PROCEDURES
Only online applicationswill be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-6032.
If you need special services or accommodations, call (832) 393-6032. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 13 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 5/12/2026 11:59 PM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STORY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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