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Job Description
Grade 21 - Starting annual salary: $79,373.00. Rate of pay depends on qualifications.
Job Description
JOBSUMMARY
The Superintendent - Meter Services performs work in the field and is responsible for overseeing meter maintenance and customer service-related field work. The Superintendent - Meter Services is responsible for managing the financial, physical, and human resources associated with meter services in accordance with all safety guidelines.
ESSENTIALFUNCTIONS- Supervises, selects, develops, trains, evaluates, and makes recommendations for corrective action up to and including termination.
- Supervises and assigns meter installation, maintenance, and repair activities.
- Forecasts, allocates, and monitors the human, physical and financial resources.
- Plans, monitors, reviews, and reports field activities for operation and maintenance of the system.
- Analyzes meter data to identify issues such as faults, tampering, or inaccuracies, and implement corrective measures to resolve them.
- Develops, evaluates, and implements plans during normal and crisis situations to ensure compliance with applicable local, state, and federal regulatory statutes.
- Reads, reviews, and recommends changes to construction plans, blueprints, block maps, schematics,
and as-built drawings. - Conducts safety training and mentors employees on safety and risk management.
- Responsible for overseeing the procurement and inventory of metering equipment and parts.
- Develops standard operating procedures that optimize facility performance.
- Performs various utility calculations and conducts advanced level process control analysis.
- Supports and implements various special projects.
- Performs other duties as assigned.
DECISION MAKING- The Superintendent works under limited supervision.
- Directly supervises assigned staff.
MINIMUMREQUIREMENTS- Associate’s degree in Industrial Management, Construction Management, Science, Public Administration, or related field from an institution accredited by a recognized accrediting agency.
- Five years’ progressive experience in meter services, construction, water, wastewater, including two years in a supervisory/lead role.
- Valid Class “C” Texas Driver’s License.
PREFERREDQUALIFICATIONS- Bachelor’s degree in Industrial Management, Construction Management, Science, Engineering, Environmental Science, Public Administration, or related field from an institution accredited by a recognized accrediting agency.
- Work Zone Traffic Control, Excavation Safety, and Confined Space Awareness and/or certification where applicable.
- Class “C” Distribution or Groundwater Texas Water Operator License.
JOB DIMENSIONS- Skill in utilizing a personal computer and proficient in the use of word processing, spreadsheets, database, presentation, and computerized maintenance management system software.
- Ability to communicate clearly and effectively both verbally and in writing.
- Ability to establish and maintain effective working relationships with SAWS internal and external customers, vendors, and governmental agencies.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting up to 50 pounds occasionally. This position is subject to standing, sitting, walking, climbing, bending, crawling, squatting, and kneeling to perform essential functions. Working conditions are in an office and field environment. Field environment has frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; and animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. Operates a company vehicle on a daily basis.
May be required to work other than regular schedule such as days, nights, weekends, holidays and on-call.
#LI-DNI
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 6/7/2026 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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