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Job Description
POSITION OVERVIEW
Applications accepted from: All Persons Interested
Section: Houston Permitting Center - Communication
Reporting Location: 1002 Washington Avenue
Workdays & Hours: Monday - Friday/8:00 a.m. - 5:00 p.m.*
*Subject to change
OVERVIEW
Houston Public Works is the largest and most diverse public works department in the country. Our diversity is our biggest asset, and together we create a strong foundation for Houston to thrive.
We work with a focus on customer service, safety, and a commitment to our Five To Thrive values of respect, ownership, communication, integrity, and teamwork.
SERVICE LINE OVERVIEW Houston Permitting CenterThe Houston Permitting Center provides most of the permitting and licensing services for the City of Houston. All Houston Public Works team members at the Houston Permitting Center are service providers committed to safe community development through the permitting and regulation of public and private construction. We are home to three branches of service, Building Code Enforcement, Office of the City Engineer, and Business Support Services. Together, we work to get projects Approved in 2.
POSITION Records Supervisor
This position is in the Business Support Services branch and reports to the Division Manager of Communications and Outreach. The primary purpose is to ensure that Texas Public Information Act requests are completed in a timely and customer-friendly manner. The person in this role:- Directs and manages tasks related to open records for The Houston Permitting Center
- Guides team members in their decision making, assigns projects and requests, ensures quality and consistency in their work, and compliance with TPIA regulations.
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS- Develops policies and procedures related to the creation, distribution, organization, maintenance, use, retention, and disposition of records for the Houston Permitting Center.
- Responds to records requests for the Legal department. May testify in legal proceedings about the veracity of the records.
- Partners with Communications teams to develop and implement training for Houston Permitting Center employees.
- Other duties as assigned
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment. The individual has discretion about walking, standing, etc.
This is a Department of Houston Public Works Emergency Management position at the Tier III Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
Five years of progressively responsible records management experience are required.
LICENSE REQUIREMENTS
None
PREFERENCES
The ideal candidate should possess some of the following skills and experience:
- Experience with government public information regulations or document retention policies
- Strong interpersonal skills
- Strong verbal and written communication skills
- Strong customer service skills, especially handling customers over the phone and in person
- Experience using GovQA or similar software
- Bilingual in English and Spanish, or other major language spoken in Houston (Vietnamese, Arabic, Mandarin, or French)
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6**
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.
SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE 18
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-2976
If you need special services or accommodations 832-395-2976 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 13 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 6/4/2026 11:59 PM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STORY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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