Enrollment Specialist

Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must have the understanding and ability to successfully support individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.

SUMMARY DESCRIPTION

Under general supervision from assigned manager, supports the enrollment efforts of the District, including, but not limited to, outreach, recruitment, and onboarding for students; provides case management of prospective students and currently enrolled high school students.

Need Help With Your Online Account?

• Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account.
• Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.

If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu .

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Develops and implements methods and procedures to optimize equitable access and effective delivery of college and financial aid services to potential students, parents, and the public.

2. Provides information, guidance, and referrals to potential students, parents, and the public on navigating District programs, procedures, and resources; assists in the development and facilitation of onboarding activities including admissions and financial aid applications, placement, career and academic planning, pre-registration questionnaires, and registration through site visits, virtual and in-person office hours, workshops, and student case management; collaborates and partners with student service departments and high school transitions counselors to support onboarding efforts of high school students, and new and returning students.

3. Coordinates and executes in-person and virtual college nights, informational presentations, orientations, and off-campus events for K-12 students, adult learners, parents, and the public; leads or supports campus tours, presentations, and on-campus events; represents the District at local high school, university, and community events.

4. Recommends, implements, and maintains processes, policies, and best practices for outreach, enrollment campaigns and efforts, including web content, forms, database data entry and processing, and case management from application through registration.

5. Updates, audits, and maintains databases; utilizes data to support and inform efforts; tracks student contact to monitor services and enrollment support; collects, compiles, and performs moderately complex analysis related to statistical, demographic, and regional data for reports and presentations.

6. Collaborates with inter-departmental teams to assess and strategize site needs to efficiently manage student case load.

7. Serves as a liaison for workforce development and community partners; develops and maintains relationships to maximize opportunities for outreach, collaboration, and partnerships; leads onboarding and case management of students for these programs.

8. Promotes and supports District equity goals and efforts by implementing strategies to increase access and assistance, identifying and reducing onboarding barriers, and connecting students and families to resources and services.

9. Contributes to marketing and promotional materials for District outreach efforts; creates and edits presentations and videos on a variety of media platforms.

10. Provides instructions and support for student-facing application and learning management platforms.

11. Participates in the development and strategic utilization of outreach and recruitment program budgets.

12. Communicates with District and college administrators and support personnel, representatives of federal and state agencies, educational institutions, counselors, and others, as directed, to coordinate programs and activities and provide data summaries, reports, and presentations.

13. Provides onboarding support, general work training, guidance, supervision assistance, and directs activities of students or temporary employees.

14. Performs related duties that support the overall objective of the position.

EDUCATION AND EXPERIENCE GUIDELINES

Any combination of education and experience that demonstrates the required above knowledge and abilities is qualifying. Examples of ways to obtain the above knowledge and abilities could include, but are not limited to, the following:

Education/Training

• Two years of college with major course work in communications, social sciences, liberal studies, education, counseling, or a related field.

Experience

• Two years of increasingly responsible administrative and programmatic experience supporting outreach, recruitment, enrollment, onboarding, or other related experience.

License/Certificate - Possession of, or ability to obtain within a reasonable timeframe, each of the following:

• Valid California Driver’s License.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Principles, procedures, strategies, and techniques used in enrollment services, including outreach, recruitment, and onboarding.

• Sierra College and operations of student services offices, including Financial Aid and Admissions and Records.

• Methods to successfully support individuals with varying backgrounds that include persons with disabilities, diverse gender identities and sexual orientations, individuals from historically underrepresented communities, and other groups.

• Equitable practices for access and support for undocumented and historically underrepresented students.

• Federal, state, and local laws, codes, and regulations regarding community college admissions and records and support of students, including, but not limited to, the Family Educational Rights and Privacy Act (FERPA) and the Americans with Disabilities Act (ADA).

• Principles and practices of public information and speaking, community relations, and marketing.

• English usage, grammar, spelling, punctuation, and vocabulary, including proofreading, copy writing, editing, and formatting technique.

Ability to:

• Perform duties to support enrollment services and activities, including outreach, recruitment, and onboarding.

• Communicate enrollment concepts and processes to District staff, students, parents, and the public.

• Create and deliver presentations to groups.

• Apply an equity-minded framework and ensure programs, services, and processes meet the needs of students from diverse backgrounds and situations.

• Collect, compile, and analyze detailed data related to assigned functions.

• Plan and organize work to meet changing priorities and deadlines.

• Perform basic record keeping functions.

• Utilize office procedures, methods, and equipment, including computers, technology, and applicable software applications sufficiently to perform the duties of the classification.

• Maintain confidentiality of information.

• Follow oral and written directions.

• Communicate clearly and concisely, both orally and in writing.

• Provide onboarding support, general work training, guidance, supervision assistance, and direct activities of students or temporary employees.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Work independently and collaboratively.

• Apply District policies and procedures.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting. Position may be required to work evenings, nights, and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

Hearing: Hear in the normal audio range with or without correction.

WHY SIERRA?

• One of Aspen Institute’s Top 150 Community Colleges in the nation
• The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
• Public Employee’s Retirement System (PERS)
• 18 paid holidays (including extended time off during the winter break)
• 12 accrued paid vacation days per year (vacation accrual increases over time)
• Competitive benefits package
• Flexible work schedules may be available
• Currently during summers, some employee groups participate in 4x10 schedules
• Qualifying Employer for Public Service Loan Forgiveness (in most cases)

Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides itself on academic excellence.

Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.

As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White.

The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.

Need Help With Your Online Account?

• Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account.
• Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.

If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu .

Helpful Tip:

Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities.

Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any).

Please see the Sierra College website for additional helpful tips and tools for prospective applicants .

Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews).

Key Information Regarding Our Hiring Process

Hiring Subject to Board of Trustees Approval

Please note that all new hires require approval from our Board of Trustees during one of their public meetings. Official hire dates will follow this approval. More information about the Board of Trustees and their meetings can be found at https://www.sierracollege.edu/administration/board-of-trustees/ .

H1B1 Visa Sponsorship Not Available

At this time, we do not offer H1B1 visa sponsorship for new employees.

Terms and Conditions of Employment:

Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department.

*Sierra Community College District currently operates campuses in Rocklin, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time.

EEO / TITLE IX EMPLOYER

Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students.

Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu .

Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105.

If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider.

TTY/VCO/HCO to Voice

English 1-800-735-2929

Spanish 1-800-855-3000

Voice to TTY/VCO/HCO

English 1-800-735-2922

Spanish 1-800-855-3000

From or to Speech-to- Speech

English & Spanish 1-800-854-7784

Closing Date/Time: Sun, 14 Jun 2026

• 

• Sierra Community College District

• (916) 660-7100

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