Control Center Operator

Control Center Operator

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be licensed as a private security officer in Arkansas. Additionally, this position is designated as a safety and security sensitive position pursuant to the Arkansas Medical Marijuana Act and is subject to drug and alcohol testing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as central dispatch for Stephens Corporate Security Department.
• Monitor burglar/fire/robbery alarms and dispatch appropriate personnel and/or agencies.
• Monitor CCTV systems and dispatch appropriate personnel as required.
• Receive, monitor and ensure appropriate response to all incoming calls (emergency calls, complaint calls, routine calls, etc.).
• Work closely with all levels of Corporate Security.
• Understand and operate required computer systems.
• Maintain card access system, codes badges, etc., as required.
• Maintain records according to established guidelines.
• Assist with the usage of emergency/security systems.
• Ensure that data is properly entered and records stored for retrieval.
• Perform other tasks as assigned by management.

EDUCATION AND/OR EXPERIENCE

• High School diploma or general education degree (GED).
• Experience as a dispatcher (fire/police/emergency related or central station alarm agent) preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Current valid driver's license to operate company vehicles.

Starting Annual Salary for this Position: $40,000.00.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Control Center Operator

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be licensed as a private security officer in Arkansas. Additionally, this position is designated as a safety and security sensitive position pursuant to the Arkansas Medical Marijuana Act and is subject to drug and alcohol testing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as central dispatch for Stephens Corporate Security Department.
• Monitor burglar/fire/robbery alarms and dispatch appropriate personnel and/or agencies.
• Monitor CCTV systems and dispatch appropriate personnel as required.
• Receive, monitor and ensure appropriate response to all incoming calls (emergency calls, complaint calls, routine calls, etc.).
• Work closely with all levels of Corporate Security.
• Understand and operate required computer systems.
• Maintain card access system, codes badges, etc., as required.
• Maintain records according to established guidelines.
• Assist with the usage of emergency/security systems.
• Ensure that data is properly entered and records stored for retrieval.
• Perform other tasks as assigned by management.

EDUCATION AND/OR EXPERIENCE

• High School diploma or general education degree (GED).
• Experience as a dispatcher (fire/police/emergency related or central station alarm agent) preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Current valid driver's license to operate company vehicles.

Starting Annual Salary for this Position: $40,000.00.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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