Loss Prevention Officer - Overnight

Mainsail Hotels
Naples, Florida 34116 United States  View Map
Posted: May 30, 2026
  • Full Time
  • Public Safety
  • Summary

    Job Title

    We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

    Performs hotel grounds patrols and building to maintain order, enforce rules/regular and ensure observance of applicable laws.

    Qualifications

    What you have:

    • High school graduate
    • One-year security experience preferred
    • Valid Drivers' License/State of Florida
    • Good communication skills
    • Working understanding of Mainsail rules and regulations, along with local laws
    • Use reason and judgment in dealing with different types of people based on provided training
    • Ability to think clearly and react quickly in emergencies
    Responsibilities

    What you'll do:

    • Comply with Mainsail's Core Values
    • Patrol lobby, common areas and Associate areas regularly
    • Communicate with management, investigate disturbances, complaints.
    • Complete necessary paperwork (shift reports and incident reports), e-mail pass-on and route as necessary
    • Obtain assistance for accident victims
    • Act as example for safety and security practices
    • Utilize judgment regarding courses of action towards troublesome guests
    • Assists management and enforcement officers in emergency situations
    • Ensure all guest/Associate contact is professional and courteous
    • Performs related duties to include assistance with deliveries, tasks initiated by supervisors
    • Attend meetings as required
    • Other duties as assigned
    • Be familiar with the organization of the Hotel and know the function of each department.
    • Attend meetings / training as required by management
    • Perform other duties as requested by management.
    Physical Demand

    Ability to sit or stand for extended periods of time

    Ability to bend

    Ability to lift, pull 50 lbs

    Ability to communicate clearly

    Ability to work long hours as needed

    Following ergonomic safety practices re: lifting and movement; using standard safe trade practices using personal protective equipment

    Use of OSHA-mandated and/or proper/accepted work practices (e.g., lockout-tag out, confined space, "hot work" work above ceiling practices)

    Mental Demands

    Must be able to read and understand directions.

    Must be able to communicate with guest / customers to understand needs and convey solutions.

    Must be able to manage multiple priorities.

    Equal Opportunity Employer

    Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

  • Job Description

    Job Title

    We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

    Performs hotel grounds patrols and building to maintain order, enforce rules/regular and ensure observance of applicable laws.

    Qualifications

    What you have:

    • High school graduate
    • One-year security experience preferred
    • Valid Drivers' License/State of Florida
    • Good communication skills
    • Working understanding of Mainsail rules and regulations, along with local laws
    • Use reason and judgment in dealing with different types of people based on provided training
    • Ability to think clearly and react quickly in emergencies
    Responsibilities

    What you'll do:

    • Comply with Mainsail's Core Values
    • Patrol lobby, common areas and Associate areas regularly
    • Communicate with management, investigate disturbances, complaints.
    • Complete necessary paperwork (shift reports and incident reports), e-mail pass-on and route as necessary
    • Obtain assistance for accident victims
    • Act as example for safety and security practices
    • Utilize judgment regarding courses of action towards troublesome guests
    • Assists management and enforcement officers in emergency situations
    • Ensure all guest/Associate contact is professional and courteous
    • Performs related duties to include assistance with deliveries, tasks initiated by supervisors
    • Attend meetings as required
    • Other duties as assigned
    • Be familiar with the organization of the Hotel and know the function of each department.
    • Attend meetings / training as required by management
    • Perform other duties as requested by management.
    Physical Demand

    Ability to sit or stand for extended periods of time

    Ability to bend

    Ability to lift, pull 50 lbs

    Ability to communicate clearly

    Ability to work long hours as needed

    Following ergonomic safety practices re: lifting and movement; using standard safe trade practices using personal protective equipment

    Use of OSHA-mandated and/or proper/accepted work practices (e.g., lockout-tag out, confined space, "hot work" work above ceiling practices)

    Mental Demands

    Must be able to read and understand directions.

    Must be able to communicate with guest / customers to understand needs and convey solutions.

    Must be able to manage multiple priorities.

    Equal Opportunity Employer

    Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

  • ABOUT THE COMPANY

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