Court Operations Associate

Tukwila Municipal Court Position

The Tukwila Municipal Court is committed to providing the community with a fair, efficient, and accessible venue for the timely resolution of alleged law violations in an atmosphere of mutual respect and dignity for all its employees and customers. The Tukwila Municipal Court is dedicated to its partnership with the City of Tukwila in enhancing the quality of life and safety of our community.

The City of Tukwila is 9.6 square miles of opportunity and a dynamic place to work. The population is over 22,000 at night and up to 150,000+ during the day. Tukwila shares borders with the Cities of Seattle, Renton, SeaTac, Burien, and Kent. Its central location lies in the heart of the Puget Sound region, sitting 12 miles south of downtown Seattle, 17 miles north of downtown Tacoma, and just east of SeaTac Airport. It is easily accessed by I-5 and I-405 or via either of Tukwila's two train stations, the Sounder Station or the Sound Transit Light Rail Station.

Position Description: Under the direction of the Court Operations Supervisor, this position performs a variety of technical record-keeping and clerical duties, of highly confidential and legal matters, in support of the municipal court. Provide accurate directions, information, assistance and technical support to all levels of court customers including attorneys, prosecutors, law enforcement agencies, defendants, victims and state agencies. Applies understanding of legal requirements and communicates a wide variety of information in accordance with laws, rules, court policies and procedures. Salary Range: $5,408 - $6,575 per month - This position is represented by Teamsters 763 Note: We do not typically hire at the top of the range.

Essential Duties and Responsibilities

• Prioritize and prepare daily in-custody court calendar; verify that all appropriate paperwork, such as new charging documents and warrants, has been filed with the court to ensure accuracy, thereby reducing court liability; process all related paperwork, schedule court hearings, and notify all parties of upcoming court proceedings.
• Research and identify defendants' in-custody status and jail location; coordinate in-custody transports; and notify all parties involved.
• Maintain control of warrants and Failure To Appear (FTAs) which includes, but is not limited to, ordering, issuing, recalling, adjudicating, processing, and purging to limit court liability.
• Take appropriate action per court procedures and make all necessary docket entries; refer all assigned cases to the Court Support Services Division including pre- and post-sentence interviews.
• Responsible for large sums of cash on a daily basis; receive, input, and reconcile payments for accounts receivable, and balance cash drawer at the end of day. Research complex account payment history to determine where money should be applied. Make account receivable corrections when ordered by court.
• Create accounts receivable and set payment agreements in accordance with court procedures. Monitor payments and take appropriate action for delinquent accounts in accordance with court procedures. Communicate with collection agency when appropriate to assign or remove cases.
• Enter all cases (criminal citations, traffic infractions, and parking tickets) into the statewide case management system and other court approved systems which requires verifying personal identification information.
• Schedule hearings with counsel and notify all related parties. Set cases within jurisdictional timeframes in accordance with the Washington State Court Rules for various types of hearings including, but not limited to, arraignment, pretrial, jury trial, review, mitigation, contested, pre-hearing conference, show cause and motions.
• Serve as liaison between the court and the public, police, prosecutors, defense counsel, and other City departments and employees; reply to citizens by providing answers to questions and information regarding court procedures; resolve complaints; and make referrals as necessary.
• Process all legal documents received from prosecutor, defense counsel, police department, corrections facility, treatment agencies, Court Support Services (aka: probation) division, and the public. Take action using the appropriate court procedures mindful of speedy trial and jurisdictional timelines.
• Process correspondence from defendants which includes, but is not limited to, identifying the issue, researching the request, referring to the judge, and responding to the defendant.
• Order, email, print, and prepare courtroom calendars and case files for all court sessions; ensure appropriate documentation is in file; forward future calendars via fax or email to the prosecutor's office, defense counsel, jail, and/or Court Support Services on a daily basis to facilitate global calendar management.
• Provide exceptional customer service while responding to all telephone and in person inquiries and/or complaints, including irate individuals and/or unusual or complicated requests. Provide appropriate correspondence or documentation as set forth by public disclosure law. Communicate a wide variety of information to the public regarding court functions and procedures.
• Maintain an accurate, up-to-date, and complete electronic filing system for all criminal files.
• Become familiar with, follow, and actively support the vision, mission, values, and behavior statements of the department and the City of Tukwila.

Knowledge, Skills and Abilities

KNOWLEDGE OF:

• Courtroom policies, procedures, and practices
• Statewide Case Management System
• Criminal Justice System including prosecutor, police, and jail processes as they relate to the court
• Legal forms, documents, and terminology
• City, County, and State laws, ordinances, regulations, and procedures
• County and State agencies and offices involved in court-related activities
• Modern office practices, procedures, and equipment including personal computers related to software such as word processing programs, including Excel and Word
• Basic accounting principles and practices of accounting, cashiering and financial record keeping
• Proper telephone techniques and etiquette
• Effective interpersonal skills using tact, patience, and courtesy
• Correct use of English grammar, spelling, punctuation, and vocabulary
• Audio recording systems
• Virtual meeting platforms

SKILLED IN:

• Operating standard office machinery and equipment including personal computers, copiers, fax, and multi-line phone.
• Working with numbers and performing mathematical calculations quickly and accurately
• Records management
• Correct English usage, grammar, spelling, punctuation, and vocabulary
• Communicating effectively, both orally and in writing
• Effectively using interpersonal skills in sometimes hostile situations using tact, patience, and courtesy

ABILITY TO:

• Attend and document court proceedings with absolute accuracy
• Recognize potential danger and take appropriate action to ensure safety and security
• Perform a wide variety of complex court-related clerical duties accurately and efficiently
• Organize, analyze, and coordinate workflow in an effective manner to meet schedules and mandated timelines
• Work effectively on several projects concurrently; complete work with many interruptions
• Process a wide variety of legal forms and documents in compliance with established procedures, mandated timelines, and judicial discretion
• Work effectively with defendants and the public and provide appropriate information
• Interact with emotionally distraught, irate, and combative individuals
• Communicate effectively both orally and in writing
• Read, interpret, apply, and explain rules, regulations, policies, and procedures
• Maintain records and prepare reports
• Perform basic math calculations with speed and accuracy
• Use proper telephone etiquette and techniques to appropriately assist a diverse assortment of inquiries and persons
• Establish and maintain cooperative and effective working relationship with co-workers, supervisors, other employees of the City, and outside agencies
• Maintain professional composure during stressful situations
• Maintain confidentiality and tact in dealing with the public and comply with the confidentiality oath and judicial code of ethics
• Maintain court confidentiality

Education, Experience and Other Requirements

High School Diploma or General Equivalency Diploma (GED) and two years of experience related to office support functions; or an equivalent combination of education and experience which provides the knowledge, skills and abilities sufficient to successfully perform the essential duties of the job. PREFERRED QUALIFICATIONS:

• Bachelor's degree in criminal justice, Judicial Administration, Business Management, Business Administration, Sociology or Psychology preferred
• Two years experience in

Tukwila Municipal Court Position

The Tukwila Municipal Court is committed to providing the community with a fair, efficient, and accessible venue for the timely resolution of alleged law violations in an atmosphere of mutual respect and dignity for all its employees and customers. The Tukwila Municipal Court is dedicated to its partnership with the City of Tukwila in enhancing the quality of life and safety of our community.

The City of Tukwila is 9.6 square miles of opportunity and a dynamic place to work. The population is over 22,000 at night and up to 150,000+ during the day. Tukwila shares borders with the Cities of Seattle, Renton, SeaTac, Burien, and Kent. Its central location lies in the heart of the Puget Sound region, sitting 12 miles south of downtown Seattle, 17 miles north of downtown Tacoma, and just east of SeaTac Airport. It is easily accessed by I-5 and I-405 or via either of Tukwila's two train stations, the Sounder Station or the Sound Transit Light Rail Station.

Position Description: Under the direction of the Court Operations Supervisor, this position performs a variety of technical record-keeping and clerical duties, of highly confidential and legal matters, in support of the municipal court. Provide accurate directions, information, assistance and technical support to all levels of court customers including attorneys, prosecutors, law enforcement agencies, defendants, victims and state agencies. Applies understanding of legal requirements and communicates a wide variety of information in accordance with laws, rules, court policies and procedures. Salary Range: $5,408 - $6,575 per month - This position is represented by Teamsters 763 Note: We do not typically hire at the top of the range.

Essential Duties and Responsibilities

• Prioritize and prepare daily in-custody court calendar; verify that all appropriate paperwork, such as new charging documents and warrants, has been filed with the court to ensure accuracy, thereby reducing court liability; process all related paperwork, schedule court hearings, and notify all parties of upcoming court proceedings.
• Research and identify defendants' in-custody status and jail location; coordinate in-custody transports; and notify all parties involved.
• Maintain control of warrants and Failure To Appear (FTAs) which includes, but is not limited to, ordering, issuing, recalling, adjudicating, processing, and purging to limit court liability.
• Take appropriate action per court procedures and make all necessary docket entries; refer all assigned cases to the Court Support Services Division including pre- and post-sentence interviews.
• Responsible for large sums of cash on a daily basis; receive, input, and reconcile payments for accounts receivable, and balance cash drawer at the end of day. Research complex account payment history to determine where money should be applied. Make account receivable corrections when ordered by court.
• Create accounts receivable and set payment agreements in accordance with court procedures. Monitor payments and take appropriate action for delinquent accounts in accordance with court procedures. Communicate with collection agency when appropriate to assign or remove cases.
• Enter all cases (criminal citations, traffic infractions, and parking tickets) into the statewide case management system and other court approved systems which requires verifying personal identification information.
• Schedule hearings with counsel and notify all related parties. Set cases within jurisdictional timeframes in accordance with the Washington State Court Rules for various types of hearings including, but not limited to, arraignment, pretrial, jury trial, review, mitigation, contested, pre-hearing conference, show cause and motions.
• Serve as liaison between the court and the public, police, prosecutors, defense counsel, and other City departments and employees; reply to citizens by providing answers to questions and information regarding court procedures; resolve complaints; and make referrals as necessary.
• Process all legal documents received from prosecutor, defense counsel, police department, corrections facility, treatment agencies, Court Support Services (aka: probation) division, and the public. Take action using the appropriate court procedures mindful of speedy trial and jurisdictional timelines.
• Process correspondence from defendants which includes, but is not limited to, identifying the issue, researching the request, referring to the judge, and responding to the defendant.
• Order, email, print, and prepare courtroom calendars and case files for all court sessions; ensure appropriate documentation is in file; forward future calendars via fax or email to the prosecutor's office, defense counsel, jail, and/or Court Support Services on a daily basis to facilitate global calendar management.
• Provide exceptional customer service while responding to all telephone and in person inquiries and/or complaints, including irate individuals and/or unusual or complicated requests. Provide appropriate correspondence or documentation as set forth by public disclosure law. Communicate a wide variety of information to the public regarding court functions and procedures.
• Maintain an accurate, up-to-date, and complete electronic filing system for all criminal files.
• Become familiar with, follow, and actively support the vision, mission, values, and behavior statements of the department and the City of Tukwila.

Knowledge, Skills and Abilities

KNOWLEDGE OF:

• Courtroom policies, procedures, and practices
• Statewide Case Management System
• Criminal Justice System including prosecutor, police, and jail processes as they relate to the court
• Legal forms, documents, and terminology
• City, County, and State laws, ordinances, regulations, and procedures
• County and State agencies and offices involved in court-related activities
• Modern office practices, procedures, and equipment including personal computers related to software such as word processing programs, including Excel and Word
• Basic accounting principles and practices of accounting, cashiering and financial record keeping
• Proper telephone techniques and etiquette
• Effective interpersonal skills using tact, patience, and courtesy
• Correct use of English grammar, spelling, punctuation, and vocabulary
• Audio recording systems
• Virtual meeting platforms

SKILLED IN:

• Operating standard office machinery and equipment including personal computers, copiers, fax, and multi-line phone.
• Working with numbers and performing mathematical calculations quickly and accurately
• Records management
• Correct English usage, grammar, spelling, punctuation, and vocabulary
• Communicating effectively, both orally and in writing
• Effectively using interpersonal skills in sometimes hostile situations using tact, patience, and courtesy

ABILITY TO:

• Attend and document court proceedings with absolute accuracy
• Recognize potential danger and take appropriate action to ensure safety and security
• Perform a wide variety of complex court-related clerical duties accurately and efficiently
• Organize, analyze, and coordinate workflow in an effective manner to meet schedules and mandated timelines
• Work effectively on several projects concurrently; complete work with many interruptions
• Process a wide variety of legal forms and documents in compliance with established procedures, mandated timelines, and judicial discretion
• Work effectively with defendants and the public and provide appropriate information
• Interact with emotionally distraught, irate, and combative individuals
• Communicate effectively both orally and in writing
• Read, interpret, apply, and explain rules, regulations, policies, and procedures
• Maintain records and prepare reports
• Perform basic math calculations with speed and accuracy
• Use proper telephone etiquette and techniques to appropriately assist a diverse assortment of inquiries and persons
• Establish and maintain cooperative and effective working relationship with co-workers, supervisors, other employees of the City, and outside agencies
• Maintain professional composure during stressful situations
• Maintain confidentiality and tact in dealing with the public and comply with the confidentiality oath and judicial code of ethics
• Maintain court confidentiality

Education, Experience and Other Requirements

High School Diploma or General Equivalency Diploma (GED) and two years of experience related to office support functions; or an equivalent combination of education and experience which provides the knowledge, skills and abilities sufficient to successfully perform the essential duties of the job. PREFERRED QUALIFICATIONS:

• Bachelor's degree in criminal justice, Judicial Administration, Business Management, Business Administration, Sociology or Psychology preferred
• Two years experience in

• Government Careers