Summary
JRSS NOC Technician * Location: Scott AFB, IL * Clearance: US Citizen with DoD Secret * Work Schedule: 100% Onsite. * Certification: Security+ CE required * Education: High School Diploma Primary Responsibilities: Responsible for performing, training team and developing processes for the following duties: • Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure. • Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions. • Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact. • Proactively monitor network alarms across platform specific network management tools. • Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. • Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. • Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management. Basic Qualifications: * Requires High school and 2-4 years of experience. * Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. * Ability to work in a 24/7 operation. * Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. * Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS. * General understanding of network topologies. * Must have an active DoD Secret security clearance. Preferred Qualifications * Tech control facility or cyber transport experience * Circuit actions and vendor experience * IP architecture experience * Telco NOC, inside or outside plant experience. * Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs * Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management. * Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. For more information, please contact .
Job Description
JRSS NOC Technician * Location: Scott AFB, IL * Clearance: US Citizen with DoD Secret * Work Schedule: 100% Onsite. * Certification: Security+ CE required * Education: High School Diploma Primary Responsibilities: Responsible for performing, training team and developing processes for the following duties: • Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure. • Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions. • Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact. • Proactively monitor network alarms across platform specific network management tools. • Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. • Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. • Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management. Basic Qualifications: * Requires High school and 2-4 years of experience. * Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. * Ability to work in a 24/7 operation. * Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. * Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS. * General understanding of network topologies. * Must have an active DoD Secret security clearance. Preferred Qualifications * Tech control facility or cyber transport experience * Circuit actions and vendor experience * IP architecture experience * Telco NOC, inside or outside plant experience. * Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs * Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management. * Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. For more information, please contact .